Calling issues - AT&T Samsung Galaxy Note II

I was wondering if anyone had some input to my problem. It just started not making or receiving calls. When I try to make a call it just either stays on 4g lte symbol and doesn't connect or the no signal appears and ends the call. It started out if the blue the other day when I was on amnosphear rom so I flashed clean rom to see if that would help and it seems like its worse now. Anyone have any suggestions for what I should try? I gotta get this to work
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Did ya try changing your modem to the latest release??
Here's the latest AT&T MODEM:
http://forum.xda-developers.com/showthread.php?p=45693733
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I tried that and its still a no go. Whats the chances its a the sim card. I really hope that it's not the phone itself
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boxerlover02 said:
I tried that and its still a no go. Whats the chances its a the sim card. I really hope that it's not the phone itself
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Click to expand...
Click to collapse
That might just be the case that the SIM card actually not working. Or it could also be the SIM tray itself..?? Hopefully that'll be your problem! If not then you might try a factory reset to see if that clears up your issues..
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I've tried a factory reset a few times now and nothing seems to remedy the situation.
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I have now gone completely back to stock and factory reset 2times and it still borked I can text and go on the net fine when I try to call it srays on the 4g lte icon and just ends the call. After that is when I the no service icon and then have to reboot the phone to get a connection back.
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Try a new sim card ?
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Yea I tried a new sim and still have the same issue. I called Samsung they said they would repair it. I thought they would just ship out a refurb. I had to get 3 or 4 refurbs from dell for the streak 5. Samsung said they don't send out refurbs
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Samsung does not offer loaner/replacement phones.
You would have to talk to your carrier in regards to anything like that.
But look at it this way, your phone isn't working now and after about 2 weeks they'll have it working good as new free of charge as long as there's no physical or liquid damage on the device.
Your carrier will usually have replacement options under their warranty.
So you may want to try that
Sent from CM 10.2 optimized sph-l710

Yeah, even though I bought mine at Best Buy, I called AT&T for a Wifi issue and they sent me a new (refurb) Note right away.
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Related

Error when checking for software update?

I keep getting some weird error like "server not available" and then I have to wait 24 hours to try again and then get an error. I know there's probably not an update but want to make sure there's not anything wrong with the phone. Anybody getting an error when checking for software update on AT&T GS3?
Yea me to
Sent from my SAMSUNG-SGH-I747 using xda premium
Any ideas people
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My phone says it is up to date when I try the software update, no server found on kies from my phone. I downloaded kies on my computer and when I tried to download the update, it says I can't.
Sent from my T-Mobile Samsung Galaxy S3 16gb Pebble Blue running Stock ROM
This is what I get. Anybody on AT&T NOT getting this screen?
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Thats still what I get
Sent from my SAMSUNG-SGH-I747 using xda premium
you guys rooted?
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I'm getting the same thing on my AT&t when rooted and not rooted.
lopezpm said:
you guys rooted?
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Click to expand...
Click to collapse
No bone stock. Maybe the server its looking for isn't up yet. Strange though.
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I'm getting the same thing on mine. Was starting to worry a little but it looks like the problem might be on ATT's end.
Yea I'm bone stock as well
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I'm still getting this error message. Anyone else?
BonesHopkins said:
I'm still getting this error message. Anyone else?
Click to expand...
Click to collapse
Yup. As long as everybody gets the error then we're fine. Issue would be if only some of us were getting it.
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I have an ATT S3 and it says mine is up to date! If you guys continue to have an issue I would try a hard reset. You can dot his from your phone.
How do we do hard reset
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Mine still has the error even after hard reset
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Maybe AT&T has multiple update servers and only certain geographic areas has theirs up.
Could be I'm in Iowa
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tyshemi said:
Mine still has the error even after hard reset
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Click to expand...
Click to collapse
Thanks for being the Guinea pig. I'm just going to wait it out. I think their systems are probably not fully up. The phone isn't even sold in stores yet.
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I've been talking with Samsung they said it needs sent in . But AT&T hasn't even released the phone officially in stores so I dunno what to do
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No LTE signal in LTE area?

Hey everyone, was just wondering if something was wrong with my phone. My wife's phone was getting an lte signal with 3-4 bars while I was getting 4G only. I took the phone to the att store and my account is provisioned for lte and has the right sim card. Any help or advice would be great! Thanks!
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Themetnut said:
Hey everyone, was just wondering if something was wrong with my phone. My wife's phone was getting an lte signal with 3-4 bars while I was getting 4G only. I took the phone to the att store and my account is provisioned for lte and has the right sim card. Any help or advice would be great! Thanks!
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Click to expand...
Click to collapse
Did you ever do a speed test?
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Master reset and ask for a new sim card.
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Yeah I have done a few. I would get about 9mb down and 1mb up. The phone status would read hspap:15.
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Papi4baby said:
Master reset and ask for a new sim card.
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Click to collapse
I'm sorry master reset is that the same as a factory reset?
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Switch to airplane mode and then back to radios on. This will cycle your radios and LTE should come up. This is an issue that AT&T is working on for some devices. If that fails, call customer service.
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I was having the same problem, but not just no lte. In weak signal areas my phone would have no signal at all, not even for emergency calls, when my girlfriend's phone would have 3 bars of 4g. We even tried replacing my sim card. Luckily, I was within the buyers remorse period, and the at&t store replaced my phone. I do believe that this is some sort of hardware defect. Good thing you are still under warranty. Just call Samsung or at&t and they will replace your device.
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Not Registered on Network error

I recently received a T-Mobile Galaxy Note II (SGH-T889) and I can't seem to connect to T-Mobile's network. I checked the IMEI and according to T-Mobile, it is clean. I cannot make or receive calls/texts as I receive a "Not Registered by Network" error every time. Under the "Status" section in the Settings menu shows my phone number, but it says "Out of Service" under Service State and "Unknown" under Mobile Network Type as seen in the pictures. I was wondering if anyone could help me resolve this issue...Thanks!
Did you check with Tmobile directly? Third party sites that check IMEI often don't work. If you have service -service bars and data and still doesn't work, your IMEI is probably blocked. I can't think of anything else. Try to switch to different ROM
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Try to replace the SIM card.
Sent from my Nexus 4 using xda premium
Try check the apn?
Sent from my SGH-T889 using xda app-developers app
Are you just in a bad area for T-Mobile? Have you tried in a different location, or another phone from the same spot?
I tried changing SIM, the APN, and I know I am not in a bad T-Mobile area as I receive service on my S2 in the same spot.
You can also try to reflash stock firmware.
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GottaProblemBro said:
You can also try to reflash stock firmware.
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How would I do that and would that void the warranty?
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yuyuyuyu1 said:
How would I do that and would that void the warranty?
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You have to get the tar file and flash it via Odin. I don't believe it will void the warranty.
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I have a question. If u have note 2. Then your factory warranty should be valid and cover ur type of problem. Since u have a S2 then use it temporary and use ur Samsung warranty to send the phone over.
But I have another suggestion. Take ur phone to store and let them use another sim and see what happens. Otherwise just send ur phone. And if happen that u have tmobile warranty then u will send them just ur phone without battery cover + battery it self + all accessories that came with the phone. And tmobile will send a brand new device in sealed box
I really hope that I helped. Thats all I know.
Good luck:beer:
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Found out phone was blacklisted. Thanks for all of the help guys.
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yuyuyuyu1 said:
Found out phone was blacklisted. Thanks for all of the help guys.
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Click to expand...
Click to collapse
Sorry man.. Happens too often.
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Terrible service on unlocked 4.1.1

Phone is originally att and I unlocked it by flashing 4.1.1. I hardly ever get service in my work building. And service switches from e to 4g way to much. And I miss calls all.the time. Like ill have service but phone will not ring. What can I do to fix this. I love the phone but its impossible to use for original purpose
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You sure you have signal service with any ATT phone at your work place?.
At my work place i had to switch to Plane mode because it was no to 1 bar service which can't make/receive any phone calls and it happened to all ATT coworkers phone.
Yes im on tmobile. But my nexus 4 would have excellent service here. Not really good data. But phone reception yes
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Did you flash the AWS mod (I believe thats what its called). It should allow your phone to use another radio band used by tmobile.
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No I was looking at that. I didn't kno if i should upgrade to 4.1.2 first or not
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big greg said:
No I was looking at that. I didn't kno if i should upgrade to 4.1.2 first or not
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Click to expand...
Click to collapse
You know you can upgrade your modem to see if your reception will improve? As it should with a newer modem release...
Modem info HERE: :thumbup:
http://forum.xda-developers.com/showthread.php?t=2102380
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People can't hear me when making calls

Both my wife and I have the same problem. We have had the same problem from our s3 to your note 2. About half the time when we make a call no one can hear us on the other end. But when accepting calls there are no problem. I can tell this is going to happen when the phone takes longer than 10 seconds to connect.
Thanks for any help in advance
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[email protected] said:
Both my wife and I have the same problem. We have had the same problem from our s3 to your note 2. About half the time when we make a call no one can hear us on the other end. But when accepting calls there are no problem. I can tell this is going to happen when the phone takes longer than 10 seconds to connect.
Thanks for any help in advance
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Click to expand...
Click to collapse
Are you using stock or a custom ROM? If custom which ROM is it?
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I feel stupid. The wife is using stock and I'm using parandroid 4.4.2
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Well if y'all are using different ROMs I will bet the issue is actually on sprints side and not the phone. My only suggestion is trying different prls after that I am not sure what you could do.
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