Develop Bugs

Question about phone upgrade

So my $75 upgrade (used to be 150, which is bs) just opened up. I need some clarity on how the pricing works. Is this $75 off a new 2-year contract price? Or $75 off a full retail price and I still have to sign a 2-year contract? If the last one is the case, do I even get a 2-year contract price when my current contract expires?

I believe its $75 off retail price and to sign a 2 year contract as well.

75 off retail.
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You may be able to get them to make a one time exception and qualify you for a full $150 upgrade if you are the main/primary line. That's what retention is doing for me but I'm waiting for the gs2.
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Wow. That sucks then, I have to sign another contract to pay $500? No thanks... Might as well wait until my contract expires to get a new contract price...or will they even do that?

ncfastls1 said:
Wow. That sucks then, I have to sign another contract to pay $500? No thanks... Might as well wait until my contract expires to get a new contract price...or will they even do that?
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Click to collapse
Yes if your contract expires you can get the new contract price.
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Your contract and your upgrade eligibility don't necessarily match. You can be out of contract and still not be eligible for an upgrade. However, there will probably be more flexibility if you're out of contract as Sprint would want to find a way to keep you as a customer.

The $75 upgrade isn't much of a deal, in my opinion. If you use it, you're signing a new 2 year contract, and you're pushing your $150+rebate upgrade out another year.
If you're not Premier Gold and you want to upgrade more often than every two years, I think it makes more sense to pay full price for the phone (or find a deal from ebay/craig) every other year.

Sprint is not flexible at all on upgrades right now. Don't waste your time it will only make you mad.
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Sprint is very flexible actually .. Just call 877 775 4886 that's the retention direct line and tell them how your upgrade was suppose to be full and now its not since they changed the premier things... I got mine moved up 10 months if the first person you talk to doesn't help out ask to speak to their supervisor or call back QUOTE=DirtyShroomz;16441394]Sprint is not flexible at all on upgrades right now. Don't waste your time it will only make you mad.
Sent from my Nexus S 4G using XDA Premium App[/QUOTE]
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I called and tried the to get the full $150 and they basically blew me off..Something about my phone is not THE main line. The contract is in my name and I added my mother and daughter but for some reason apparently my mosm phone is the main line..How the hell does this happen?
A supervisor told me that there isn't anything that can be done and some other stupid crap and if I wanted to upgrade now it would have to be on my mothers line..Well I don't want to start a 2yr contract over on her line cause she will be going to prepaid next year when the contract is up.
So my only choice is to cancel my contract and pay $100 then sell my EVO and move to another carrier..
Screw Sprint..

I was able to get a supervisor to approve an upgrade overide. My $150 was supposed to be 8/01/11 before they changed they downgraded me to silver. I haven't used the upgrade yet because I haven't decided on a phone but I did get it approved. The thing that sucks is that it can only be with Sprint directly. Can't use your supervisor approved upgrade at another store such as Best Buy or Walmart where the prices are better.

steviee7 said:
Sprint is very flexible actually .. Just call 877 775 4886 that's the retention direct line and tell them how your upgrade was suppose to be full and now its not since they changed the premier things... I got mine moved up 10 months if the first person you talk to doesn't help out ask to speak to their supervisor or call back QUOTE=DirtyShroomz;16441394]Sprint is not flexible at all on upgrades right now. Don't waste your time it will only make you mad.
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Sent from my Nexus S 4G using XDA App[/QUOTE]
I work sprint retention, resets are no longer being done under any circumstances except sprint error.
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Fcuk that, i haven't been out contract for 3 years.... Yes i can't get insurance ever again just the manufacturing warranty... But i no longer thirst for devices i can get cheaper off the net.... If a person wants a new device.... Just keep allowing them to extended the contract out.... Stop trying to appeal to new customer and become appealing to the old obes
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So what qualifies as an error? I was told a few days ago that I could do it and now when I call back they are saying that promotion has ended.
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geeksquadryder said:
Fcuk that, i haven't been out contract for 3 years.... Yes i can't get insurance ever again just the manufacturing warranty... But i no longer thirst for devices i can get cheaper off the net.... If a person wants a new device.... Just keep allowing them to extended the contract out.... Stop trying to appeal to new customer and become appealing to the old obes
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Click to expand...
Click to collapse
Do you know how much money is lost on every subsidized phone? Early upgrades kill profit and sometimes programs are stopped. What good is a provider if it's not making any profit and can't buy new phones or expand its network?
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augy said:
So what qualifies as an error? I was told a few days ago that I could do it and now when I call back they are saying that promotion has ended.
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30 day return or upgrade being used when it was only a replacement.
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I called sprint and the rep told me it was 75 off the 2 year contract price. I made sure to ask her a second time if it was the contract price or retail price and she said it was the contract price because I would be signing a new 2 year contract.
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MedicStuder said:
I called sprint and the rep told me it was 75 off the 2 year contract price. I made sure to ask her a second time if it was the contract price or retail price and she said it was the contract price because I would be signing a new 2 year contract.
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Interesting...I'll have to ask in person next time I stop by the sprint store. Cause I was really looking forward to the galaxy s 2
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MedicStuder said:
I called sprint and the rep told me it was 75 off the 2 year contract price. I made sure to ask her a second time if it was the contract price or retail price and she said it was the contract price because I would be signing a new 2 year contract.
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There's no way. She's basically saying that the 1 year price is less than the 2 year price. I think we all know that's not true.

Verizon GNEX for $00.01 on Amazon Wireless

Thought I'd share this link

Fuuuuuuuuuuuuuuuu I'm officially pissed I just brought this phone Saturday...
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dcowboys2184 said:
Fuuuuuuuuuuuuuuuu I'm officially pissed I just brought this phone Saturday...
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return and rebuy?

Idk why they just don't right "FREE" in nice big letters...
Sent from my Galaxy Nexus

Mitchmoney said:
Idk why they just don't right "FREE" in nice big letters...
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"FREE" causes a lot of issues with a lot of consumers, mostly with expectations. Plus, the "freebie hunter" crowds, the kind that will bring 50 coupons to the grocery checkout aisle and buy groupons to places that they already go to every week (and are cheap to begin with) are horrible customers.
Just adding the penny makes a world of difference.

You can't do that can you?
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dcowboys2184 said:
You can't do that can you?
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Yes if you just bought it then you should be able to return the phone then just order it through Amazon...
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Tick that you are an existing customer or have a family account and watch the price soar.

Even if I'm a new customer
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Yes if you are a brand new customer...which kinda sucks but o well I got for $150
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dcowboys2184 said:
You can't do that can you?
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Yes. You're entitled to return your device if you're not satisfied with it within a particular period.
Just make sure that they cancel your contract as well.

Amazon has been pretty nice with their return policy, I have returned items that doesn't have issues but I wasn't happy with. I just wrap up everything neatly as possible and usually get full refund minus shipping.
I know there are many people on contract, but for me I wouldn't even pay 1 cent and enter two years contracts. You have to pay double ETF if you need to change carrier, one to Amazon and one to the Carrier.
Early Termination Fee (ETF)
If I terminate this Agreement before the end of my Commitment, I will pay an ETF of up to $325 if purchasing certain specified Equipment (e.g., Smartphones) OR up to $150 for other Equipment for each tel. no. associated with my service as indicated in the Terms of Service.
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But this is nowhere compared to RatShack.

[Q] Buying galaxy s3

I have been with tmobile since its inception and my contract just ran up, I want to upgrade to the galaxy s3. The cheapest I found it so far was at best buy for $229 but Im hoping to find one for as close to $199 as possible... any suggestions?
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casrocks said:
I have been with tmobile since its inception and my contract just ran up, I want to upgrade to the galaxy s3. The cheapest I found it so far was at best buy for $229 but Im hoping to find one for as close to $199 as possible... any suggestions?
Sent from my Transformer TF101 using xda app-developers app
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Click to collapse
Target.com has it for $199.
http://www.targetmobilestore.com/eCommerce/SpecialOffer.aspx?cid=36415_ca22c64577b5491b87392af918c41a5c
edit: I actually just found this thread. Should help get a cheaper price.
http://forum.xda-developers.com/showthread.php?t=1805621

casrocks said:
I have been with tmobile since its inception and my contract just ran up, I want to upgrade to the galaxy s3. The cheapest I found it so far was at best buy for $229 but Im hoping to find one for as close to $199 as possible... any suggestions?
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Click to expand...
Click to collapse
If your contract is up, call 611 & when prompted for input say "cancel". This should get you to the loyalty department, 'inform' them you are thinking of switching to AT&T because they offered you free Galaxy S3s if you did. They will definitely give you a better price than you can find anywhere as far as retailers are concerned. Please report your success story with us

My dad simply just called customer loyalty and said we were thinking of switching and what's the best they could do for us. So I ended up getting the 32gig white s3 for 240 and that includes shipping and all fees
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falcons2 said:
My dad simply just called customer loyalty and said we were thinking of switching and what's the best they could do for us. So I ended up getting the 32gig white s3 for 240 and that includes shipping and all fees
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Take it from a man that makes his OWN deals. If you tell them you aren't too satisfied and another carrier is already "courting" you they will make you a better offer than what this kid above listed. Trust me.
No offense kid.

KillaHurtz said:
Take it from a man that makes his OWN deals. If you tell them you aren't too satisfied and another carrier is already "courting" you they will make you a better offer than what this kid above listed. Trust me.
No offense kid.
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Click to collapse
Agreed! T-mobile has been losing contract customers in significant numbers to either pre-paid or other carriers. This above strategy used to work for me... until I found a family member that works there... That's what you really need!

Just to add to the info on what you should be able to easily get: my contract expired and I called to "verify" that it was. I also mentioned that I could get the same phone for $150 less with another carrier at the time. She immediately offered the phone for $229 (16gb) with a $150 bill credit to bring it down to $79. PLUS she gave me the $20 5gb data plan and a $10 monthly credit for 24 months! Also got free overnight shipping. Oh and I still get to send in for the $50 rebate!
Hope that helps give you an idea what to shoot for.
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DocHoliday77 said:
Just to add to the info on what you should be able to easily get: my contract expired and I called to "verify" that it was. I also mentioned that I could get the same phone for $150 less with another carrier at the time. She immediately offered the phone for $229 (16gb) with a $150 bill credit to bring it down to $79. PLUS she gave me the $20 5gb data plan and a $10 monthly credit for 24 months! Also got free overnight shipping. Oh and I still get to send in for the $50 rebate!
Hope that helps give you an idea what to shoot for.
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Click to collapse
Dang bro that's a crazy deal.
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hucesar1017 said:
Dang bro that's a crazy deal.
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If you're off contract tmobile will do close to anything to keep you if you have been loyal (5+ years, no late payments)
For me I always jump on the latest and greatest so i'm constantly under contract, tmo still honors my loyalty and gives me great pricing along with monthly discounts.

[Q) buying through best buy?

Saw this phone on best buy for 150 and I'm eligible for a 2 year agreement just wanted to know if any of you guys have bought through best buy before?
If so Does your plan changed in any way whether it would be data?
Reason why I ask is because T-Mobile is always making it impossible for their customers. I see it as a smart investment worse comes to worse down the line I can always opt out and pay that 200 penalty to get out, I would still have my s3.
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I hate Best Buy but couldn't resist their low prices so last year I bought 3 phones online. It work out good for me. Not only I end up paying for the phone much less than any other place, but also somehow I didn't have to buy a data plan with those purchases. I have a family plan and that did not change also.
Last week I tried to add fifth line to my plan and I had to add minimum $20 data to new phone so I'm not sure how it is now...
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How long you were with T-Mobile before buying phone online?
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daxecutioner24 said:
How long you were with T-Mobile before buying phone online?
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Long time - since there were Voicestream - probably 10 years.

I bought this phone from bestbuy in october since I was eligible for an upgrade and bestbuy had it for way cheaper than tmobile ever did. Only part of my plan that was suppose to change was my data plan but it never did actually change. I still have the same plan I had before purchasing the phone. No complaints

Thanks guys. Yeah its way cheaper than what Tmobile has it right now about 340 with the upgrade. You guys did it through the phone or in person. One rep I was speaking with told me that I can't get the phone in store because T-Mobile doesn't allow it? Is this true or just BS. I was going to get the blaze through T-Mobile but it was going to come out around 184 basically around same price I'm getting the s3 for through best buy.. Not a big Fan of the 4'7 screen but oh well.
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Also any idea how much these guys will try to sell me their warranty for? Or do I get at least a 1 year warranty.
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daxecutioner24 said:
Also any idea how much these guys will try to sell me their warranty for? Or do I get at least a 1 year warranty.
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I actually did mine online and I had no problems. Bestbuy also gives you the option to add a warranty I think but I'm not to sure since I didn't get one

the issue to consider is that BB will sell you the 2 year plan, which continues the "subsidy" (we all know it's baked into the monthly price, RIGHT?) even after you pay of the phone. Consider a tmobile store - and a value plan, where there is more of an up front cost (possibly), but the value plan is a purchase of the phone as a transparent process, and when it's paid for (20 months?) you keep the phone, and the monthly price drops.
If you can do a "small buisiness" plan - go for that! $40 per month to 1000min and unlimited (5GB at 4G speed). $50 for unlimited/unlimited. Add $20 for phone, and stll cheapest way to go...
Merry Christmas

sbaeder said:
the issue to consider is that BB will sell you the 2 year plan, which continues the "subsidy" (we all know it's baked into the monthly price, RIGHT?) even after you pay of the phone. Consider a tmobile store - and a value plan, where there is more of an up front cost (possibly), but the value plan is a purchase of the phone as a transparent process, and when it's paid for (20 months?) you keep the phone, and the monthly price drops.
If you can do a "small buisiness" plan - go for that! $40 per month to 1000min and unlimited (5GB at 4G speed). $50 for unlimited/unlimited. Add $20 for phone, and stll cheapest way to go...
Merry Christmas
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Yea I went with the s3 with best buy pretty cheap..I did have to upgrade my data plan but only 10 more than I was paying for 200mb now I get about 5g.
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Thanks guys for all your help appreciated merry christmas
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I have bought all my phones from BB. I love it and service is great! (Not just saying it Because I work there)
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DroidModder said:
I have bought all my phones from BB. I love it and service is great! (Not just saying it Because I work there)
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Yeah I notice customer reps actually are not bots too.. I spoke to a few they seem to be well acknowledge and actually have a soul lol.
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Plus you get a free 1 year warranty for the stuff that's suppose to come for free, Like a defective unit .buying with T-Mobile you have to pay a monthly fee for that same coverage
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New TMo Zero Down Promo

Not bad...Starts tomorrow for a limited time
http://www.dailytech.com/TMobiles+Z...Smartphones+Starting+July+27/article33052.htm

I love you t-mobile
YOU KEEP GETTING BETTER AND BETTER.
https://www.youtube.com/watch?v=S2NYT8uV_VQ

No zero down mean you don't need to pay for it now. So instead of making you have down payment right now they put that payment toward the monthly payment plan.
Say you want S4, instead of 150 down and 20x24 totaling 630, you pay 0 down and 25x24 total of 600. $30 saving. Not bad. .
But phone like HTC one, you'll be paying 0 down and 25x24 total 600 instead of 80 down (Web)and 20x24 total of 560 normally. Cost you $40 more.
Over all tmobile is being aggressive lately. .
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is aggressive bad?
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macsalot916 said:
is aggressive bad?
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If it saves me money, aggressive is very good lol
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The only part I like is that it saves money on the S4 and that if you do Jump it can save you money there to if you like to buy a new phone every 6 month's.

4ktvs said:
The only part I like is that it saves money on the S4 and that if you do Jump it can save you money there to if you like to buy a new phone every 6 month's.
Click to expand...
Click to collapse
Yeah I'm currently on Verizon and I'm highly considering switching my lines over soon with the 0$ down thing. Need to get off this Capitalist carrier lol
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That's annoying as hell.
I just talked to a Loyalty rep this afternoon to change plans and waive fees, who told me about this promotion. I asked him three separate times if the lack of down payment came back on the back end, by either increasing monthly payments or adding months, and every time he told me, No, it's $20 for 24 months.
I'm getting my Note II tomorrow, and I guess I'll see what happens with my next bill.

adrenalinemedic said:
That's annoying as hell.
I just talked to a Loyalty rep this afternoon to change plans and waive fees, who told me about this promotion. I asked him three separate times if the lack of down payment came back on the back end, by either increasing monthly payments or adding months, and every time he told me, No, it's $20 for 24 months.
I'm getting my Note II tomorrow, and I guess I'll see what happens with my next bill.
Click to expand...
Click to collapse
He's an idiot and you'll be charged for sure
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Wondering if maybe that $20 x 24 reflects for that particular device (note 2). I just got this s4 Wednesday and paid the $150. I wonder if I can get that back? Wont hurt anything if I go try...
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Each device is different I just got another s4 and its 25x24 months, iphone is 27x24months
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paulrodgers34 said:
Each device is different I just got another s4 and its 25x24 months, iphone is 27x24months
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Do you tax on the device?
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Do keep in mind that the only way to get the phone for zero down is to be "well qualified" if you had a deposit at start of service then you should have a discounted down payment
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ichefae85 said:
Do keep in mind that the only way to get the phone for zero down is to be "well qualified" if you had a deposit at start of service then you should have a discounted down payment
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Do you have to pay tax on the device?
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nexusmanftw said:
Do you have to pay tax on the device?
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Yeah still had to pay the tax
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nexusmanftw said:
Do you have to pay tax on the device?
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Also depends on which state you're in. I'm in California so I pay tax on the full retail price of the phone. Oregon I believe pays no tax. Just really all depends on the state
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I switched from sprint a wk ago and went in this morning and was refunded $150 for one s4 and $150 bill credit for another. Also u have to b in the "A or B" credit bracket in order to qualify for the zero down. And for each line u open there is still a $50 charge for taxes. So 4 lines is $200 plus $10 per sim kit (new costomers).
I think thats about right.
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cybervyrus8587 said:
I switched from sprint a wk ago and went in this morning and was refunded $150 for one s4 and $150 bill credit for another. Also u have to b in the "A or B" credit bracket in order to qualify for the zero down. And for each line u open there is still a $50 charge for taxes. So 4 lines is $200 plus $10 per sim kit (new costomers).
I think thats about right.
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I came from Sprint a week ago as well. Wife got a HTC One and I got the S4. I'm on the jump program and wondering if I should do you what you did. Was it hassle?

sweets55 said:
I came from Sprint a week ago as well. Wife got a HTC One and I got the S4. I'm on the jump program and wondering if I should do you what you did. Was it hassle?
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Not at all except for the wait. They r very slow at my store. BUT... When they refund the money u will get the$50 tax per phone back as well. BUT.. u will have to pay that back up front. Ull receive the refund 48-72 business days later.
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Yes you do pay extra on the back end for it being no money down, but a lot of people do not want to pay a dime upfront so for them, this is good.