over the weekend, while tethered to my laptop, the data connection cut in and out about 7 or 8 times in a 10 minute period. the "outtage" or disruption in service lasts about 10-15 seconds on average, for each occurrence . this happened repeatedly throughout the weekend, and appears to be continuing today.
also, is there a website to check if other users are having outages or whatnot...???
I picked up an unlocked att galaxy note 2 to replace a broken phone. I use straight talk (att) as my service provider. I had to change my sim cards from a regular to a mini for the note. It took a couple minutes and my service was great. I tested the speeds and they were decent. I was able to send/receive mms,sms and phone calls. It was great all day. Later that evening, I went to the movies. They must have a cell blocker or something because it killed my service (same thing happened to me the week before with my old working phone). I had to go into airplane mode and back out to get service back. It was kind of weak after that. This morning I woke up with no cell or data service. I would look at the bars go up to full 4g then drop to 1 bar at edge and then lose all service. Just random spikes that happened all day. I tried various apn setting w/ no difference. I rooted my phone with cleanroom. I had solid 2-4 bars for a few hours. Then again, I started to lose service. I tried my fiancee's T-mobile pay as you go card and same thing. little to no bars of edge or nothing at all. I did the hack to enable aws, the Tmobile card had a solid 4 bars of cell but no data. I put my straight talk sim back in and I seem to be holding 3+ bars of 4g with decent speeds but The trend has been to wait til I get my hopes up then crush them with 0 service. I have looked into the interwebs, but haven't seen anything with a problem quite like this. I'm wondering if I just got a bum phone or if my mini sim is poop. Any help would be great. Thanks.
Going through more settings, I'm getting "Network Not Found" under the status list in About phone. Pretty much anything that has to do with a carrier isn't there. I then went under mobile network settings and looked at "Network Operators". It was set to automatic so I clicked manual. The only option was AT&T. The phone is supposed to be unlocked. I then clicked back to automatic and it's not able to find my provider info.
I bought a T-Mobile S4 and unlocked it thanks to this website. I also did request the unlock code (which I do not have).
Anyways, phone seems to work fine but I notice occasionally when I wake the phone up I have the no signal icon and it takes 5 - 30 seconds for it to reconnect to an AT&T network. It seems to happen a couple of times per hour. Any ideas?
Ok so this is a weird one. When I unlock my phone after about 15 seconds on standby, the signal bars sort of count down from 5 bars to 2 bars. It doesn't just go to 2 bars, it goes 5-4-3-2 as if you were doing a count down. I have already reset my device, clearing everything but some essential pictures and music. I know it isn't the reception in the area, I've had an average of 4 to 5 bars with my note 2 and every phone I've had in the past 7 or 8 years. In fact, the other devices on my plan do not have this issue aside from the S5 on another line within our plan. The other devices are 2 basic phones and an S3. I rarely make phone calls and when I do, it's less than 5 minutes on average. The line with the S5 makes frequent long-duration phone calls and has experienced dropped calls in nearly every phone call. This did not happen initially. This started a couple weeks ago to both of our devices. My device is more recently bought than the S5. The S5 also had a system update to lollipop, but the issue still persists.
I believe it could be software related to our devices, perhaps something is disrupting the signal when the device is on and in use. However, I do notice that when using data, the signal spikes up to 4 or 5 bars. I never noticed any slowing or disconnecting with data, but I haven't tested if the use of data would improve call reliability. It doesn't make much sense to me, so any help or input would be greatly appreciated. No payment of course
On a side note, why is the preferred network defaulted to Global? I changed it to CDMA/LTE since that's what my device and network is.
Thanks
For 2.5 months I've been going round and round with AT&T with connectivity issues with my note 5 and my microcell. It happens about 50-75% of the time I will go to text or call someone it will disconnect from the Microcell. I have had 6 different techs say it isn't a known issue and one that says it is. My note 4 had no problems. The latest tech told me to give him until Tuesday to work this out one way or the other. Anyone else having the same issues?
Not the same but my phone will make a call but acts like it's on mute. On speaker, BT, or the phones built speaker.
Sent from my SM-N920T using Tapatalk
I'm trying to figure out if this is a Samsung as a whole thing or just the Note 5 as my Note 4 was fine.
Microcell seems be playing move here. Seems there setting in Microcell y that takes hand offs, are something like it. But I sure u checked it all ready.
From space using SM-N920A.
So not sure if this helps but here is my experience. I went from a note 4 a note 5 and the white microcell didn't work at all. My wife's S5 worked fine as did my note 4. Att replaced the microcell with the newer black version. This did allow my note 5 to recognize the microcell and work. However, it does sometimes drop calls when I am on the phone for a while. Also, I notice in the morning the microcell has one or zero bars of service but still shows its connected. A power cycle of the phone works or the microcell does start to get service as I use the phone more. It's been good so far but not perfect.
Escobar27 said:
So not sure if this helps but here is my experience. I went from a note 4 a note 5 and the white microcell didn't work at all. My wife's S5 worked fine as did my note 4. Att replaced the microcell with the newer black version. This did allow my note 5 to recognize the microcell and work. However, it does sometimes drop calls when I am on the phone for a while. Also, I notice in the morning the microcell has one or zero bars of service but still shows its connected. A power cycle of the phone works or the microcell does start to get service as I use the phone more. It's been good so far but not perfect.
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Thanks, I have the black microcell and I have tried all that. My microcell has all bars always as dose my note 5 until I go to text or call then it boots me off the Microcell I lose all bars on the phone except one. Then I reconnect to the Microcell sometimes it takes 3-4 times to work.
k5mitch said:
Thanks, I have the black microcell and I have tried all that. My microcell has all bars always as dose my note 5 until I go to text or call then it boots me off the Microcell I lose all bars on the phone except one. Then I reconnect to the Microcell sometimes it takes 3-4 times to work.
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hello, hey i had the same issue with my note 5 and my wifes s6. They had to re register my cell a few times, and do some other of their black magic to get my note 5 to work. My wife s6 still did not work till they disabled something called hand off or something of that nature. Sorry i forget what its called been a few months since i had to deal with them. I had the white tower, then they sent me the black tower. I still have issues with dropped calls once and a while and some times have to restart phone to get it to connect to tower but. works better now then it did. Its not you and yeah they should know about it i called them to cancel my plan if they did not get it fixed.
I upgraded from a note 4 and had trouble with my N5 and my microcell. It never connected and the other three phones in the house did just fine. I went through a few steps with online chat. What finally worked was to remove the microcell from my account settings and then add it back. This forces a reinstall and complete set-up from scratch. the unit did a software update as part of the process. the whole process took 30-50 minutes. My N5 connected immediately upon completion and has been rock solid since.
I have the black microcell and the note 5. Only issue I have is sending MMS with it, but that is likely due to a configuration issue with my wifi. No voice or texting issues otherwise.
I have a newer black microcell and a Note 5... If i am connected to the Microcell while in a poor HD Voice (Voice over LTE) area... If my phone connects to the Microcell AND is on WiFi... half the time my calls go right to voicemail and I don't get my texts. It is even worse if someone sends a MMS photo, it seems like everything stops then and doesn't even attempt to connect. Funny thing is, if I turn off WiFi everything seems to work fine.... I just unplugged the microcell and am dealing with the less than stellar signal in my area... Where is the WiFi calling already? :-/
I was thinking about getting a micro cell. If there a deal? T mobile gives them.out for free now. Also, any health issues in having a cellntower in your home?
Sent from my SAMSUNG-SM-N920A using XDA Free mobile app
I have absolutely ZERO issues using my old (pre=4G LTE) microcell with my Note 5.
I have a black micro cell tower and a note 5 and I have turned off the micro cell tower until I want to waste some more time with AT&T on the issues.
If you look outside the forum you will find a lot of complaints about the micro cell tower.
All my lights are on the micro cell tower have always been on since initial setup and a couple of service tries.
During one service call with a rep the phone call disconnected when all bars were on phone with micro cell connection indicated. That was the last time. I may try again sometime but for now it is unplugged. To many dropped calls and no connection or bars on phone. When I restart the phone it usually reconnects but it is still subject to dropped calls and unsent text messages.
I will comment back if it ever works correctly when I feel like trying tech support again.
Having issues as well. Note 5 on my old white/orange microcell worked perfectly, except of course no outgoing MMS. I got upgraded to the black newer microcell, $75 credit brought it down to $75, and there is a current rebate for that so it was free. Now my N5 drops calls, and at times doesn't show it as connected. Nothing comes up on troubleshooting with a rep, and they even had me change m SIM. Kind of funny, but I'll probably go back to the white/orange older microcell.
Microcell Note 5&4 issues
I've been having connecting issues with my microcell both white and black for sometime and recently discovered a remedy that baffles me. I have the Note 5 and my wife has the Note 4 and we both would go minutes to hours before the microcell would connect to our phones. AT&T was prettty much useless and time consuming at best. With both my wife and I home I got the idea to call her cell and not have her answer. As soon as I hung up the microcell connected. I've done this 2 more days consecutively and it continues to work! Any ideas and can someone else try this?
DJ
Well my white microcell went out. Since then they sent me a black one. @ first I couldn't get it to connect but for few seconds. Then I deactivate then reactivate the device. Set device for "Automatically Hand Out" . Now it seems to be playing nice with Note 5.
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I have the exact same issue with Note 5. The phone says ATT Micro Cell, and the bar is full, but as soon as I send a text, the bar goes down to single bar, and take a while to sent a simple text...my S4 has no problem whatsoever...
I have same issues for past few month and for past few weeks it has become more noticeable. I'm getting a replacement for my white one so I'm hoping its fixes teh issues, but looking at comments here and also over internet looks like its a widespread issues hitting Notes 5.
I've the same issue with samsung note 5. My gf's iphone 6s works great with the at&t microcell and samsung note 5 sucks. It acts so bizarre . As soon as you text sometimes, the signal quickly drops from 5 bars to 1 or almost 0 bars and then the text message says it's trying to send. And then fails. But the receiver 50% of the time receives it ansd 50% not. You think it failed and you try to resend again and your recipient receives duplicates. I've been facing way too many issues with samsung note 5. I'm now seriously rethinking every buying a samsung again. I had and still have issues with regular cell reception, regardless of everything off on the wifi, it keeps searching and reconnecting back to wifi even if it's off (yes yes, i turned off all smart connect, at&t auto connect, everything else on it). Drives me crazy. Now this micro cell issue. the iphone works like a charm.
i picked up a used old style 3g microcell (white nd orange) on ebay for $8 (YES EIGHT DOLLARS) shipped. It came without a power adapter but who doesn't have a drawer full of them? Fired it up registered it and within 30 mins I am up and running. No issues so far in my basement apartment using my Note5 latest ATT firmware stock. MMS txt and calling are far superior than what it was like without this!