Good Morning All -
A few days ago, I dualbooted my N7 with Ubuntu. The installation went fine and the tablet was working with no issues over the last several days. Last night, I was using the tablet and set it down. I went to pick it up (roughly 5 minutes later) and the touch screen was unresponsive. I was at the lock screen but couldn't get it to unlock. I pushed the wrong key-combo first and the device took a screen shot.
I was able to reboot into fastboot and attempted to go to recovery. The device would just hang at the Google logo. I pushed a factory firmware update from my Ubuntu system and attempted to reset -- no joy. This morning, I used Nexus Root Toolkit from my Windows 8 machine to see if I could get it up. Root Tool kit worked fine, pushed the images over again and restarted but it continues to hang at the Google logo.
Looking for any other advice folks may have on getting the device to boot.
EDIT: I can get to the bootloader fine and the computer recognizes it.
Thanks!
Alright... I just attempted using NRT and flashing 4.4.2 instead of 4.4.3 to see if it would run through. No joy, again. Remains on the Google screen.
xbi0s said:
Alright... I just attempted using NRT and flashing 4.4.2 instead of 4.4.3 to see if it would run through. No joy, again. Remains on the Google screen.
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Im having the same problem with an unlocked unit. I would bet if you tried to do a factory reset in the android recovery menu it would give you a huge error all having to do with cache.
antonio824 said:
Im having the same problem with an unlocked unit. I would bet if you tried to do a factory reset in the android recovery menu it would give you a huge error all having to do with cache.
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I'm unable to get into the restore menu. Hangs at the Google logo when attempting to get there.
I've tried about any solution I could find... Bumping one last time before I torch the unit :\
Nothing can be done. Its something inside. If its the 2013 model, call and get it rma'd. Sorry man.
Sent from my LG-LS970 using XDA Premium HD app
Resurrecting this thread to keep a work log.
I made have made some progress but hitting another roadblock. I've been holed up at home due to an auto accident so I started tinkering with the N7 2013 again.
Using the Nexus Root Toolkit, I am able to launch "Boot Temporary - Custom Recovery" from the advanced options. The problem I now run into is TWRP's touchscreen will not work. I attempted to do volume up/down to see if I could select but it wouldn't. The software is not frozen as I can see the temperature changing.
Anyone have any thoughts or information on how to boot another custom recovery that uses button inputs? I appreciate any input.
Updates:
1. I was able to push TWRP via "fastboot flash recovery." It went to the Google Logo then loaded TeamWin screen. I started to see errors when the program launched. "Unable to mount..." multiple times then the device rebooted. Device stuck on the Google screen.
2. Shut the device down, booted back into Fastboot. Selected Recovery and it began loading again. This time, the app launched and worked. Touchscreen does not work but the CPU temp is fluctuating and minutes tick up.
Update 4:49PM Central:
1. I am able to install and boot into TWRP 2.8.0.1 through TWRP 2.7.1.1. Those versions load but of course touch screen does not work.
2. I have been unable to get CWM to load... It installs fine but I cannot boot into.
3. The factory recovery images also do not load.
NOTE: This device is not mine, it belongs to my girlfriend and I am the one troubleshooting for her.
here goes:
Yesterday, while a friend of my girlfriend's was playing with her Galaxy Nexus (my GF's), it suddenly rebooted itself without warning.
From what I understand, Nexus bootloops that are caused by faulty flashing usually loops at the "Google" logo (correct me if I'm wrong). Her's is a different story, her Galaxy Nexus is pure stock, locked bootloader, un-rooted and definitely nothing custom on in; literally pure stock. Instead of looping at the "Google" logo, her GNexus loops at the "X" logo, my assumption is that there is something, maybe a rogue app, that is causing her device to bootloop upon reaching startup phase.
I know this isn't a software/ROM level issue since we were able to get to her lockscreen a few times and then the phone reboots after a few seconds. I've tried wiping cache but didn't work, and she won't let me try wipe data/factory reset because she has a lot of important files on her phone. So odin flashing and wipe data/factory reset is out of the question.
so here are some details that might be of interest:
1.) Her phone is not rooted and is pure stock android 4.1.2
2.) does not have custom recovery
3.) does not have usb debugging enabled (not sure, but I assume it's not enabled)
4.) can still boot to fastboot/recovery/download mode
5.) reboots at the X logo
So the basic troubleshooting methods are out, now I'm thinking of using adb pull to extract files from her phone via adb, but problem is, usb debugging is off! Is there any way of recovering her files at least without booting to the ROM itself so I can flash another version of android on it (via odin)?
I've also read about "safe mode" that boots the device without starting up 3rd party apps, only the core essentials. I'd like to go down that route if possible, but we've tried most of the guides on how to boot into safe mode but to no avail. There was one time though that the device booted up and she managed to: open power menu > hold power off > reboot to safe mode, but nothing happened, it just rebooted only to get stuck at the X again.
I may be overthinking this, so I've turned to XDA for help. I know you guys don't like people asking n00bish queries but I've exhausted everything I can think of and I'd like to try everything before I go down the route where I can possibly do even more damage.
I really need help with this, anyone have any ideas? We'd really appreciate it!
Unlock, flash custom recovery, wipe system, data, cache, dalvik cache and flash 4.3 factory image. Problem solved.
My brothers Galaxy Nexus crashed two days ago and rebooted. Since than whenever you boot it again, it boots normally but after about 10 seconds crashes and reboots again. No matter if you unlock it, SIM installed or not, with external power or not makes no difference. Always keeps crashing and rebooting. So the first thing I did was a factory reset within the bootloader. When it restarted nothing was wiped. Wallpaper, unlock code and all apps were still there.
Weird.
So I decided to flash the the whole stock image again. Downloaded the latest version from Google and flashed it. Took a fairly long time (30 minutes), but had no errors or irregularities and had the same result as the factory reset -> nothing. Everything is still there.
How can this even be? The only thing I could imagine is a broke storage. Is this a possibility?
Thanks in advance
It might be a broken storage. One thing you can try is to flash an older version than upgrade via OTA. Assuming that you have 4.3, you can flash 4.2.2 than via OTA, you can update. I had a rebooting problem before, but it was because of my battery. When I unlocked my bootloader I was surprised to see that my data was still there but when I factory reseted, it was gone. Reply with the results
Sent from my Galaxy Nexus using XDA Free mobile app
My Nexus 5x that was running 8.1 just randomly turned off yesterday and won't boot into android. Sometime later i tried to turn it back on and it worked and it turned off by itself 2 mins later. i somehow manged it to get into fastboot mode and I then unlocked the bootloader and flashed the stock firmware . But that did not help at all , in fact the phone was now completely dead and it only goes into fastboot sometimes while the other times it being stuck in a bootloop . while luckily when it went into fastboot, i have tried installing different boot images like boot4core but it still wont do anything its really weird,sometimes it doesn't respond to any key combination while sometimes it would go normally into fastboot. Need help , i Have no clue!! plzzz
Same Problem here! Running 8.1 and tap Uppdate Chrome and Alexa App, that the Phone freez and Reboot. After reboot he try to load the apps but freez. Now it wont boot to system and recovery say no command. When i now will enter Recovery the Phone reboots.
No open bootloader and no root. Stock 8.1 Rom from Google
Edit: Try to start Phone in Secure Mode (When Google Logo Popps up press Volume -) Say the System is Corrupt and do a Factory Reset. After Reset the Phone stuck on Boot too
Edit Edit: OK think thats the CPU Hardware Bug. Phone dont start anymore...
keltemp said:
My Nexus 5x that was running 8.1 just randomly turned off yesterday and won't boot into android. Sometime later i tried to turn it back on and it worked and it turned off by itself 2 mins later. i somehow manged it to get into fastboot mode and I then unlocked the bootloader and flashed the stock firmware . But that did not help at all , in fact the phone was now completely dead and it only goes into fastboot sometimes while the other times it being stuck in a bootloop . while luckily when it went into fastboot, i have tried installing different boot images like boot4core but it still wont do anything its really weird,sometimes it doesn't respond to any key combination while sometimes it would go normally into fastboot. Need help , i Have no clue!! plzzz
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Click to collapse
My daughters phone just started doing the same thing this morning. Haven't gone through any tests yet, but it is constantly restarting. Can't get it to go into recovery through normal means.
here's what happened, the phone started freezing and restarting every 5 mins, I uninstalled some apps thinking that's what's causing it, I used it for around 10 minutes and it was fine, installed the latest security patch update, restarted and everything looked fine.
plugged it in, saw it had restarted again and it was stuck on the Samsung Galaxy A50 secured by Knox screen,
rn: I can't enter recovery mode, (the phone won't shut down and releasing the volume down and holding volume up thing doesn't work)
I can only enter download mode, Connected to Odin, flashed the latest firmware and it passed successfully, but still it gets stuck and won't boot.
any ideas?:crying:
anyone?
SallyTheDevil said:
anyone?
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What firmware you.flashed??Stock firmware??Stuck at samsung screen?
muhamet said:
What firmware you.flashed??Stock firmware??Stuck at samsung screen?
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yh I flashed the latest stock firmware,
n it's stuck there, like in th screenshot
SallyTheDevil said:
yh I flashed the latest stock firmware,
n it's stuck there, like in th screenshot
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Click to collapse
Force restart,press volume up and power button same time
muhamet said:
Force restart,press volume up and power button same time
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Click to collapse
Volume up and power doesn't do anything
Volume down + power restarts the phone but it comes to the same samsung black screen
Are you sure you flashed correct firmware? Tried to factory reset in recovery? Full Wipe and then flash the firmware?
You can also try 'adb logcat' to see what the error is if adb is available..
k3lcior said:
Are you sure you flashed correct firmware? Tried to factory reset in recovery? Full Wipe and then flash the firmware?
You can also try 'adb logcat' to see what the error is if adb is available..
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I can't enter recovery mode
Volume down + power restarts but I did try to go to recovery by releasing volume down and pushing volume up the second screen goes black but it's not working
I can only enter download mode when it's connected to pc with odin running
Could it be a hard drive problem?
And I'm pretty sure i got the right firmware
Tbh not sure i got my A50 just recently, didn't even flash anything yet. Is you phone detected when you type "adb devices" in windows cmd?
k3lcior said:
Tbh not sure i got my A50 just recently, didn't even flash anything yet. Is you phone detected when you type "adb devices" in windows cmd?
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tried it, it doesn't recognize the phone.
is there anyway to figure out if it's a hardware issue?
cuz I've heard it's a somewhat common problem in the A50 for the hard drive/storage to go corrupt.
SallyTheDevil said:
is there anyway to figure out if it's a hardware issue?
cuz I've heard it's a somewhat common problem in the A50 for the hard drive/storage to go corrupt.
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Click to collapse
Connect the phone to pc,press same time volume up and down.You will boot on download mode.Then flash firmware
SallyTheDevil said:
here's what happened, the phone started freezing and restarting every 5 mins, I uninstalled some apps thinking that's what's causing it, I used it for around 10 minutes and it was fine, installed the latest security patch update, restarted and everything looked fine.
plugged it in, saw it had restarted again and it was stuck on the Samsung Galaxy A50 secured by Knox screen,
rn: I can't enter recovery mode, (the phone won't shut down and releasing the volume down and holding volume up thing doesn't work)
I can only enter download mode, Connected to Odin, flashed the latest firmware and it passed successfully, but still it gets stuck and won't boot.
any ideas?:crying:
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Click to collapse
I am having a very similar problem to yours, so I will follow this thread. I was using my phone two days ago and it simply turned itself off and since then I am stuck in the logo screen. When the phone is loading I have no indication whatsoever of the battery percentage at all. I still can access option and factory reset and wipe cache (unlike you, apparently - but it does nothing for me). This simply does not help. I end up back at the logo Samsung Galaxy A50 screen. I have downloaded two different firmware... android 9 and 10 from Samsung mobile, and have used Odin to flash it. The process goes through ok and without errors. I get the pass message and the message that the phone is being updated. Then it is time for the logo screen again and form then on the phone simply does not start. I am lost. Can anyone help?
muhamet said:
Connect the phone to pc,press same time volume up and down.You will boot on download mode.Then flash firmware
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Click to collapse
done that already, it flashes the firmware successfully but still won't boot, it just gets stuck at the same screen.
JulianaO said:
I am having a very similar problem to yours, so I will follow this thread. I was using my phone two days ago and it simply turned itself off and since then I am stuck in the logo screen. When the phone is loading I have no indication whatsoever of the battery percentage at all. I still can access option and factory reset and wipe cache (unlike you, apparently - but it does nothing for me). This simply does not help. I end up back at the logo Samsung Galaxy A50 screen. I have downloaded two different firmware... android 9 and 10 from Samsung mobile, and have used Odin to flash it. The process goes through ok and without errors. I get the pass message and the message that the phone is being updated. Then it is time for the logo screen again and form then on the phone simply does not start. I am lost. Can anyone help?
Click to expand...
Click to collapse
hey there.
apart from the factory reset thing it seems like we have quite the same problem,
at this point I'm afraid it might be hardware thing
SallyTheDevil said:
hey there.
apart from the factory reset thing it seems like we have quite the same problem,
at this point I'm afraid it might be hardware thing
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Click to collapse
You know... I am not really sure. The only different thing I did was to accept to instal a new firmware one or two days prior. I am inclined to think that was it. Anyway... I tried to flash Android 10... Android 9 (both via Odin) and did not work. The support team instructed me to do the hard reset a couple of times ... and wipe cache and nothing. Today I sent my phone to Samsung assistance since it is still under the guarantee because that is what they thought I should do. I'll keep you posted. Hope you can get yours fixed soon.
JulianaO said:
You know... I am not really sure. The only different thing I did was to accept to instal a new firmware one or two days prior. I am inclined to think that was it. Anyway... I tried to flash Android 10... Android 9 (both via Odin) and did not work. The support team instructed me to do the hard reset a couple of times ... and wipe cache and nothing. Today I sent my phone to Samsung assistance since it is still under the guarantee because that is what they thought I should do. I'll keep you posted. Hope you can get yours fixed soon.
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Click to collapse
yh I installed that update too and this happened later the same night.
unfortunately for me all the shops n services are currently shut down because of the Co-Vid situation so i have to wait for now.
thanks for sharing, lemme know what happens.
I've had these same problems before. When flashing with Odin, don't populate the last slot with anything (the HOME_CSC slot). Flash it to the device without auto reboot on, restart the device manually and hold vol up + down to get to blue scrern, then unlock bootloader. Let it restart, then reflash ROM.