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2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
A hard reset will restore the phone to factory default (no contact list). It's supposed to do that. Keep your contacts synchronized via outlook and activesync.
Sorry, I was lying when I typed hard reset. I yanked the battery so it wasnt exactly a soft reset but I did not do the clear storage either I guess next time it locks up I will be more patient!
gospeed.racergo said:
2 totally separate phones (dash's) one with Rogers and one with stock Tmo WM6. Hard restart all contacts disappear! Since in their infinite wisdom you cant disable the sim contacts from showing, I rely on them STAYING in the phone memory! Anyone else with this issue? It has happened only twice in maybe 4 months, but is very frustrating!
Thanks for any advice!
Click to expand...
Click to collapse
You should be syncing your phone with your contact list on your PC or exchange server if you are lucky enough to have one. This is one of the most basic things you can do on a smartphone. What if you lost your phone???
I do sync. But I dont take my computer with me either. So today, all day, I was without contacts. Now they are back caused I sync'd.
I guess we should be telling people that want louder call volume to get a hearing aid and people that want to run another ROM to buy the right phone
backup
I use Sprite Backup for said problem and its golden. Simply make backups of your data on the go and when things happen like say an impossible to stop boot loop or a data error, you can still restore everything.
I guess I am just the kind of person that would rather look at the root of the problem, not the band-aid repair after it happens again. I will look into the backup, but I will probably just carry my spare deactivated sim card so I can transfer stuff back if it fails me again.
So does anyone know a way to KEEP the contacts on the sim, yet hide them from view on the contacts list? It surpirses me that something my 8 year old Nokia does WM6 wont let you do . I have never accidentally lost my sim contacts- but the duplicate thing is annoying
The rogers rom for the htc s621 (dash) allows you to hide sim contacts without a registry edit. goto settings then phone... you'll find it there.
also there is a reg edit for said issue for roms that don't offer this option. I have not personally found a smartphone rom without this option but the regedit is: [HKEY_CURRENT_USER\Control Panel\Phone]
"ShowSIM"=dword:00000001 ->0 to disable, 1 to enable.
Now you can keep your contacts on your activated SIM.
THANK YOU!!! I had not realized Rogers did this!
Found the check box under Settings/Phone/Call Options
Hello all,
Suddenly I'm having this problem where one of my contacts will start dialing, then quickly beep, and then crash back out to the Home Screen. No matter how I call, via the shortcut or dialing the number digit by digit, it crashes. Every other number works. When I dial the number via Google Voice it's fine. Texting that contact is fine. But calling is impossible. Anyone ever hear about this? Any ideas on what to do? I kinda need this contact.. it's my wife!
Thanks!
Wait, so even if you delete the contact and dial the number directly, it crashes? I suspect it is a contact that had something in it. For example, on the stock ROM, the way the stock contacts apps saves Pauses and Waits is different than some of the custom ROMs contact/dialer apps. So when I went to a new ROM, some of those contacts had data simply not supported by the ROM. I bet if you open the contact in Google from a PC, there is some sort of item stored in the contact that is throwing the dialer app out of whack.
tinpanalley said:
Hello all,
Suddenly I'm having this problem where one of my contacts will start dialing, then quickly beep, and then crash back out to the Home Screen. No matter how I call, via the shortcut or dialing the number digit by digit, it crashes. Every other number works. When I dial the number via Google Voice it's fine. Texting that contact is fine. But calling is impossible. Anyone ever hear about this? Any ideas on what to do? I kinda need this contact.. it's my wife!
Thanks!
Click to expand...
Click to collapse
I think we all know what really happened here...
You forgot to call your wife, so you told her that it was because your phone won't let you. She wouldn't believe you so to convince her, you started this thread.
jk man. Seriously, its probably what fermunky said. Are you rooted, and if so, on a custom rom?
Sent from my T-Mobile myTouch 3G Slide using XDA App
Hey guys,
Yeah, I'm rooted on Cyanogen's ROM. My wife is as well, she's had no such issues and I didn't do anything that could have prompted this. I deleted the contact, texts, emails so there was no trace of it and I still can't dial her number at all. This is ridiculous. Will I have to re-root??? I'm not synced to Google so I can't do that PC edit.
Thoughts???
Sent from my T-Mobile myTouch 3G Slide using XDA App
Hey again... just tried exporting and re-importing my contacts and it still refuses to let me dial the one contact. I'm afraid I'm facing a hard reset because I can't go to work tomorrow without fixing this.
Sent from my T-Mobile myTouch 3G Slide using XDA App
Normally I would ask for the number to try and test it, but I am sure giving the number is out of the question... Have you tried swapping SIM cards, and then use her phone, with your SIM, and tried dialing the number again? If it follows your SIM card then I could only think of two things:
1: The SIM card has the contact on it, and is buggin the phone out
2: By some WEIRD fluke, your provider is somehow screwing up the handling on this one particular call.
I'm also getting this weird, blank, nameless System Group when I choose which contacts to display in Display Options. Never seen that before. Every time I make a new app it automatically decides to make it a Google contact. WHY?? I don't use Google for contacts. I don't get the option not to do that. And the contact goes to this blank group. I also see "System Group: My Contacts" and "All Other contacts" in addition to this blank one.
I don't even know how to see the SIM card contacts. But I don't use the SIM card as a rule. Not saying it couldn't have ended up copied or backed up there, just saying I don't use it for the obvious fields limitations.
So, since I'm on CM6, can I use Titanium to back everything up, then hard reset or is that not doable on a custom ROM?
You said this phone is not tied to a Google account?
It's tied to a Google account for Maps, etc but I don't have the contacts synced up. so I can't go to the PC as suggested and clean out the contact.
Well, as a troubleshooting measure, why not sync it to a PC and then view that contact in GMail to see if something is there.
However, you said you've completed deleted the contact, and direct-dialed the number with the same result? If so, do what I said and swap your SIM card into the other phone and dial the number again please.
Yes, that's right. However, if there were remnants on the SIM card, I wouldn't know. I certainly didn't put them there.
Soon as I meet my wife in about an hour I will do that test to see what happens and I'll reply back.
But meantime, any thoughts on my hard reset questions? I'm just thinking that if I use Titanium to back up the phone, and export the contacts, maybe I should just start from scratch? Any idea on the blank group I mentioned?
It may be doing that since you're not syncing contacts, not really sure.
As for swapping the SIM card, I am not suggesting it is a contact on the SIM card, just want to eliminate it as being a provider issue.
Do you notice if this only happens when calling the number from the same geographical location? Like, will it do it when you're at home versus when you're at work, grocery store, etc?
As for the backing up, cant help ya there. Never used titanium.
Happens everywhere. Not geo-specific.
Any other ideas for backing up and hard resetting? I'm actually more concerned about whether hard resetting on CM6 is a problem or complicated or anything.
Ok, I swapped cards with my wife...
- Called her number with HER phone using MY Sim, call went through fine.
- Called her number with MY phone using HER Sim, got to voicemail no problem.
Put MY Sim back in MY phone, beep and crash again.
Grrrrrrr......
Sent from my T-Mobile myTouch 3G Slide using XDA App
Just hard reset my phone. Did nothing. Still can't dial the number.
Dang... how did you do the reset? I usually suggest doing the wipe from recovery.
If that still doesn't work, I'd try maybe un-rooting, make sure it works on stock rom, and if it works, then try rooting again and try again. That is pretty bizarre though.
I just did the standard power off, reboot holding down volume down, then "clear storage". Also, since doing this and then restoring everything with Titanium, I've noticed I'm not getting email updates even though it's on.
Oh man.... I've never had to even think about unrooting and rerooting. No idea where to start. Any tips on how to do that or a good guide I can follow?
This is so annoying.
Try wiping from recovery. The Clear Storage option you're using is in hboot, I believe.
Trying to wipe from recovery now. I'll see what happens. Before and after restoring from Titanium.
No dice... still happening. I'm officially stumped. I called T-Mo. They were shocked. They're sending me a warranty replacement.
Now, though, I've gotta unroot. Never done that before.
Unluckly my phone was stolen about a week ago. Ignorant thieves didn't change my google account so when I go to android market I can see they're using it and that they changed the sim (I can see which operator they have).
I also blocked the imei but it doesn't seem to have worked because I can see they are still using it. My question is: is there any way to know the phone number of the sim? I could try to track them if it could be possible or it's just the operator? I sooo want my phone back! (even if now I've got a galaxy sl).
gianpa said:
Unluckly my phone was stolen about a week ago. Ignorant thieves didn't change my google account so when I go to android market I can see they're using it and that they changed the sim (I can see which operator they have).
I also blocked the imei but it doesn't seem to have worked because I can see they are still using it. My question is: is there any way to know the phone number of the sim? I could try to track them if it could be possible or it's just the operator? I sooo want my phone back! (even if now I've got a galaxy sl).
Click to expand...
Click to collapse
Did you install Wavesecure or lookout? If so, they let you track the phone etc...
If you use 2-factor gmail login, you can disable the one-time password that your google account uses.
But without Wavesecure or equivalent, you can't really track the number, unless your network can (and most won't do it, citing "data protection" even when you own the phone).
Stupid laws like this mean technical precautions are best. WaveSecure and other such apps can even GPS locate the phone
Sucks man, I feel for ya... Wishing you the best in your search for these idiots. Give them a firm beating.
agentfazexx said:
Sucks man, I feel for ya... Wishing you the best in your search for these idiots. Give them a firm beating.
Click to expand...
Click to collapse
While I couldn't condone that, having a GPS position of your device does have many uses, including directing the relevant law enforcement personnel to them, or indeed anyone else who happened to be in possession of the GPL location
I strongly recommend everyone uses some form of tracking app on their phone. There's free and open source ones available...
Well, if they're still using the phone and it's still connected to your Google account, then you can go to the marketplace from your computer, install Lookout on it, and attempt to track it down, lock it, or wipe it. It's worth a shot.
After that, change your google password. It really sucks though that the Market doesn't have an easy way for you to remove a device from your account though. I had my EVO stolen last week, and I looked for hours trying to figure out a way to separate it from my account with no success.
oh oh?
sorry dude very bad for you. change your password from gmail and save the contacts
CocoaGoddess said:
Well, if they're still using the phone and it's still connected to your Google account, then you can go to the marketplace from your computer, install Lookout on it, and attempt to track it down, lock it, or wipe it. It's worth a shot.
After that, change your google password. It really sucks though that the Market doesn't have an easy way for you to remove a device from your account though. I had my EVO stolen last week, and I looked for hours trying to figure out a way to separate it from my account with no success.
Click to expand...
Click to collapse
Ooh smart I forgot about that. Lookout won't do that unfortunately, as you need to set up an account of sorts...
/me wishes you could VNC into your droid phone via google's cloud to phone system, thus negating the issue of NAT.
I wonder... there MUST be an app that allows you to install an app to the phone, that somehow conveys location to you, without entering info on the device...
If not, perhaps we need to work out a way? The issue is how to tell it who to email... Or...
/me sees an idea emerging...
How about an app allowing you to locate phone AFTER it was stolen, without needing to set anything up?
There is!
It's called Plan B (I can't post the link because I'm too noob on this forum, just search the market)
but the market won't let me install it on any phone, I don't know why
my phone wasent stolen but i always thought if it was that they could just use my card info that is stored and buy any apps they wanted my mom uses my captivate now and for the love of god i cant fig out how to take my info out and replace it with hers when i go to add account it still want let hers add any suggestions
gianpa said:
Unluckly my phone was stolen about a week ago. Ignorant thieves didn't change my google account so when I go to android market I can see they're using it and that they changed the sim (I can see which operator they have).
Click to expand...
Click to collapse
Where can I read on the market which operator is being used on my stolen phone?
So basically my SIM contacts which I manually entered one by one disappeared once again today... (The reason I manually entered my contacts is because I changed my SIM to a microSIM and my carrier ROGERs refuses to transfer it for me...)
Running all stock Rogers ICS, no root no nothing..
This disappearing issue was present on all my other Galaxy S3s from Rogers which I exchanged due to flimsy battery cover (hairline cracks) and WiFi random disconnecting issues...
(**Note: ticking display only SIM contacts do not work, ticking another display option and switching it back to only display SIM do not work, rebooting the phone do not work, removing the battery do not work, and syncing option turn on and syncing do not work..)
The issue will be solved if I remove the SIM card and reinsert it, or factory reset the phone. By doing this, it is a temporary fix, I realized that all my SIM contacts will disappear again after a few days.
The only way I can prevent this is to save all my contacts in my Phone Memory or in the cloud Google Sync (I don't trust my privacy with Google though)...
What is happening.... Is this a known ICS bug?? (I used Froyo and Gingerbread on my Galaxy S Captivate and Galaxy S2 Skyrocket LTE....
I have used android since the first Galaxy S (captivate) and I never had this issue before..
Check if it helps
Try and see if you can make a backup of you contact with a google account. Therefore all your contact will be backup there instead of your sim. That way you will never lose them.
Also you can check, while in contact hit menu and see if there is a option: Contact to Display". click it & see if it give you an option to select sim or phone. if it does. select either of them to see if your numbers are there.
Maybe this might solve your problem.
Hope this helps.
Don't trust your privacy with Google?
May I ask why? You're using a Google phone. Syncing a phone to Google servers so you can use your branded Google os phone.
And in terms of someone using mischevious ways to illegally access your contacts. Id be more concerned with your internet provider than Google.
But anyway. Hope you get it fixed mate. May I offer a solution? Have you asked your provider for maybe just a brand new sim? And why have they said no to transferring your contacts? To my knowledge they can't really refuse you, or the store you went to is just a bunch of dicks.
Also. If you have best buy near you. Ask them for some help. Mobile guy here. At my store we would do it no questions asked no charge just to help a fellow out.
Sent from my SAMSUNG-SGH-I747 using xda premium
As I mentioned in the OP, I ticked the contacts display to SIM only...
@ThatJawn
I know I am using a Google Phone, but the only thing I would ever sync with them is my GMail account and my Google Play Apps...
I do not sync any personal contacts/appointments and of course contact numbers and addresses with them ever since I started using my Galaxy S1 Captivate...
Yes, the store I went to was a bunch of dicks... I don't know if you know the Canadian carrier Rogers Wireless, they are shady people and some of them are just straight up dumb....
Basically my microSIM is a new card.. But for some reason Rogers' new LTE microSIMs do not have the normal SIM cutout adapter... So it makes it difficult to transfer my old contacts from my GS2 Skyrocket LTE to my GS3. The store has a freakin' multiSIM reader, but the teenage chick at that Rogers store in Downtown Toronto did not know how to operate.
Hmm try to catch a different person?
Or go to best buy? Or say like a Walmart or anywhere else they sell mobile phones. I'm sure they wouldn't have any issues doing it for you.
Sent from my SAMSUNG-SGH-I747 using xda premium
I too don't trust Google with contacts n such. So here is what I do:
Installed "Go Contacts" app.
Always keep it frozen and use only when I need to backup.
This app has option to export contacts. In case of any issue, you could import from the exported file.
You could create as many backups as you want since the exported file gets created with the timestamp as name.
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
GuyInDogSuit said:
Never had an issue with this app doing this before, but here we are. I've made sure my number was correct, and even added the Messages app to MagiskHide (which I've never had to do before). It still is stuck. Eventually it gives up trying to verify, but tapping the button just repeats the same issue again. Any ideas?
Click to expand...
Click to collapse
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
dalelindley76 said:
It's really annoying I've had this before. What I did I'd clear data cache in the messages app restart phone then do same again delete data cache then open messages app and try again. If that fails then you have to turn chat off for 7 days don't try turning chat on within the 7 days otherwise it resets to 7 days again. It's a right pain in the but.
Click to expand...
Click to collapse
Seven days?
Seems excessive. How/where did you get this length of time?
Jhoopes517 said:
I wish I had a answer for you. I was having the same issue on stock, switching to global, switching to eu, etc. Just a couple nights ago I installed magisk and no modules and left my phone alone for a bit (maybe a hour?), When I picked it back up I had 10 encrypted messages I couldn't read come in from a friend that must have came in over the past couple weeks. It was just random.
Click to expand...
Click to collapse
That's unfortunate. Have you ever had this issue with any other device?
GuyInDogSuit said:
Seven days?
Seems excessive. How/where did you get this length of time?
That's unfortunate. Have you ever had this issue with any other device?
Click to expand...
Click to collapse
Not that wasn't cleared up with a wipe data/cache and restarting the app.
Jhoopes517 said:
Not that wasn't cleared up with a wipe data/cache and restarting the app.
Click to expand...
Click to collapse
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
wooo000 said:
This had happened to me ever since I got the phone and since my carrier is Verizon, It didn't work right out the gate and tried so many different solutions.
then I read that it could still be linked to your old phone so i put my sim card back and then turned off features and then popped it back to the OP and then just left the messages app run in the background and then it suddenly said chat features enabled.
I don't know if this will help you but it worked for mine.
Click to expand...
Click to collapse
I turned it off on my old device (doesn't have service anyway). Still no dice. Ugh!!
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
GuyInDogSuit said:
I tried Dale's suggestion, clearing data and cache and rebooting the phone. After a minute it popped up the message "enabling chat features, we'll let you know when it's ready." Checked the settings 15 minutes later, and it said "Trying to verify..." STILL but the button to manually verify was usable.
This sucks.
Click to expand...
Click to collapse
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
is Google carrier services app is up to date on your phone?
TheKnux said:
I've had multiple issues with apps not sending OTP codes or being able to log in completely, and I even think I've had the same issue you are having when I had "dns.adguard.com" set as my private dns setting. Also, if you use AdAway, that could cause the issue. For some reason I have to disable AdAway to use the Amazon app. Weird.
Click to expand...
Click to collapse
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
chetly968 said:
If you have some sort of vpn running, try disabling it and activating chat features. For me it won't work until I turn my vpn off.
Click to expand...
Click to collapse
No VPN in my case, that I'm aware of.
dexlemaffo said:
is Google carrier services app is up to date on your phone?
Click to expand...
Click to collapse
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
GuyInDogSuit said:
Oh yep, in fact I had another thread about that. Turns out the new AdAway seems to inadvertently block a lot of things. Try adding "*amazon*" (without quotation marks) to the whitelist. PayPal was another I needed to add to the whitelist. I also added Google to see if it'd work for this, but nah... No such luck.
No VPN in my case, that I'm aware of.
Yes. I did find it disabled, oddly, so it's enabled and up to date now. Matter of fact, I even installed the latest from APKmirror.
Click to expand...
Click to collapse
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
TheKnux said:
Thanks for the Amazon tip! I was trying to figure it out for the longest time. Even tried the hard way of adding it a long time ago. Just got used to disabling it to use the app or using Amazon through a browser.
It always takes a minute for my chat features to be enabled. Whenever I get a new phone, I always get the message saying "chat features are unavailable for this device" then after a few hours/days, the pop up says that they're ready. I think I leave Messages open in the background. Never had to disable it on the previous device. T-Mobile user here.
Click to expand...
Click to collapse
Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
GuyInDogSuit said:
Sure thing, glad I could help. If anything, though, you should thank @terlynn4 for that whitelisting suggestion.
In my case this has been going on for a good few days. I've done websearches and researched all the possible causes and solutions I could find, but nothing has worked in my case. Yet. I think the main issue is that I'm not getting the authorization code that Google sends via a short-code service text or whatever those are called.
Click to expand...
Click to collapse
Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
Click to expand...
Click to collapse
LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
TheKnux said:
Usually when I don't receive the code, it's because AdAway or private DNS settings as stated before. But since you're not using any of those, I'm not sure what else would be preventing from sending the code. Is there any way you can use the Messages for Web feature, bring up your messages on PC, send the code that way and see if it comes up on the web?
Click to expand...
Click to collapse
I could give that a try, sure. I do have access to a PC/web browser.
GuyInDogSuit said:
LMAO, was that what it was? Funnily enough, now that you mention that, that might be the case for me as well. I had recently jumped from a OnePlus 7T to the 9 Pro, and everything had transitioned smoothly, other than this.
I could give that a try, sure. I do have access to a PC/web browser.
Click to expand...
Click to collapse
Let me know if it works for you. Sounds ridiculous, but it might actually work.
TheKnux said:
Let me know if it works for you. Sounds ridiculous, but it might actually work.
Click to expand...
Click to collapse
I don't think it did. Or would. Still no message on either end. Something isn't allowing it to be sent in the first place, it seems.
R. Daneel Olivae said:
I had the exact same issue as you, the issue was that Verizon still had my old phone associated with my account. Verizon support asked my for my iccid (16 digit number physically printed on the sim card), and after they associated it with my new phone I received the backlog of all the sms from short codes that I had missed and rcs verified after 15 minutes and a reboot.
Click to expand...
Click to collapse
I had the exact same issue on verizon, but with a globel version. Wouldnt recognize the phone at all. After calling, they pushed me to tech support. Because the phone isnt in their system, the guy had to take an IMEI from another CDMA-Less phone, and enable the CDMA-Less feature. Then he put my IMEI back. Rebooted, and got 2 days worth of texts, and chat features enabled instantly.
The guy said there's a chance that "cleaners" will comb through accounts and reset it, but if it happens, I just have to do the same thing again.