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Can someone please help? I just bought a used P3300 from ebay (a wholesaler). The phone works great, absolutely everything works except for the activesync over USB. The phone is not even seen by the computer with or without activesync. I have tried it on several computers with the same issue, yet the battery charges through the USB cable.
I even reflashed the ROM using the SD card method and still have the same issue. What might be going on here??? How can the USB data connection be not working? I've never experienced this with many different phones I've had.
thanks,
Go to Settings, Connections, USB to PC, and untick Enable advanced network functionality.
I tried that, it didn't make a difference. I also tried both Activesync 4.5 and 4.2. Still nothing. I hard reset and soft reset several times - still nothing.
What Firewall is on your PC. Could be this causing the hassle.
Have you tried using a known-working usb lead?
I had this problem also to begin with, google an application called "USBKILLER" and put this .CAB onto your memory card and load this onto the phone.
When your in the application select SERIAL and click YES and this should resolve your problem - I am not sure why this happend but my mate who has the same phone does not have this problem and can resolve it by removing the check box in USB to PC settings
hey guys.... thanks for the input. My firewall is disabled - I read the Microsoft article regarding the ports Activesync uses. But AS works with my other phones, so I know that's not the problem. Same thing with the USB cable. It works with the other phones but not this one.
nicko666, I will try that USBkiller program later tonight. Thank you for the suggestion. I'll let everyone know how it goes.
Found USBkiller Cab File Attached - good luck
I tired the USBkiller program (found it myself earlier) but it also doesn't make a difference. I tried changing the setting to SERIAL in the program and also playing with the "advanced network functionality" and activesync connection settings and it's a no-go.
Still nothing works. Do I have a broken device?
hardware problem
i had the same problem after 1 month of using my p3600 i pay 59 euro to change it because the garanty not include this problem.the service told me that it was my fault !!!!
Hello. Is your PPC detected by Windows in the manager of peripheral? It is necessary that you look at if you have a new network card named "Windows Mobile".
I had that problem. I am sorry, but I think you bought a used and not-functional phone. The problem is probably due to high power that the phone got, probably when charging it through a car-charger. You should NEVER connect the phone to a car charger and then start the car - the power can damage the USB connection. You should always first start the engine and only then connect the phone to the charger.
Anyway, I had the same problem - the USB could charge the phone, but no Active Sync connection. I sent my phone to HTC UK, and after one week I got it back with a new board (they replaced the whole inside of the phone). Free of charge.
If this is the situation with your phone - no software solution will help you.
Damn, that sounds like what's going on with my phone. How do I find out how to have it serviced? I can't find anything on the useless HTC site. Please help....
And thanks to you all for the help so far.
mattan said:
I had that problem. I am sorry, but I think you bought a used and not-functional phone. The problem is probably due to high power that the phone got, probably when charging it through a car-charger. You should NEVER connect the phone to a car charger and then start the car - the power can damage the USB connection. You should always first start the engine and only then connect the phone to the charger.
Anyway, I had the same problem - the USB could charge the phone, but no Active Sync connection. I sent my phone to HTC UK, and after one week I got it back with a new board (they replaced the whole inside of the phone). Free of charge.
If this is the situation with your phone - no software solution will help you.
Click to expand...
Click to collapse
I remember sending them mail regarding the problem, via HTC site (mail: [email protected]).
After all the solutions they suggested didn't work, they called me and asked me to send the phone to the UK (they gave me all the details and were very nice and efficient). I must say that my phone was still at warranty period.
this may sound silly, but have you tried the usb ports on the back of the computer?
for some reason, the usb headers on my motherboard don't seem to recongise the phone, i'm not sure if theres no enough power or what, i've onbly tried the cable in a laptop and that works fine...if i plug them in the front usb ports i get the error in windows 'Your device has malfunctioned, Replace the Device and Try Again' or something very simular, tried the other usb header on the board, same problem, back ports, no problem...all other usb devices work fine in all the ports!
Dear all.
I work for a company that has over 600 of the htc p3300. Some of them will work in the usb and some don't.
I have 4 at the moment, 2 of them will work with the usb and the other 2 won't........
Tries all the stuff mentioned here and nothing helps.
Can't update them because of the usb........
HTC are not a lot of help either......
stead said:
this may sound silly, but have you tried the usb ports on the back of the computer?
for some reason, the usb headers on my motherboard don't seem to recongise the phone, i'm not sure if theres no enough power or what, i've onbly tried the cable in a laptop and that works fine...if i plug them in the front usb ports i get the error in windows 'Your device has malfunctioned, Replace the Device and Try Again' or something very simular, tried the other usb header on the board, same problem, back ports, no problem...all other usb devices work fine in all the ports!
Click to expand...
Click to collapse
Hi I had been trying to sort this problem out too, and after reading about starting cars with the device on charge I thought I was doomed. But what stead suggests has just worked for me too. I was using the nearest USB on my laptop but plugin it in round the back has just got it working again. The last time it synced it was 'Repairing' the Active Sync 4.5 setup program run through. I must admit that the cable into the phone is also resting on a pen at the base of the phone- just to make sure....
I searched... I unchecked the USB to PC "enable faster data synchronization" checkbox... I ran a repair/reinstall on my PC's ActiveSync software... Tried 2 different USB ports (but haven't tried a different cable yet, as I don't have another with me)... And reset my Tilt 2 a few times already, and my Tilt 2 refuses to connect or sync with my PC.
Worked fine here on Friday, but today I got nothing. The only thing that I noticed that was different over the weekend was that I got the Sleep of Death once and had to pull the battery.
Below is my current configuration. Anyone have anything else that I can try? If I can't get my syncing to work, my phone may end up being completely useless to me... That would make me very sad.
Thanks,
Debbie
Well, I started to respond and see you already had my suggestion; disable "Enable faster data sync", which for me does break ActiveSync.
So I'll go with this tact; if this is in fact broken for you for some reason, does USB work at all? How about using the phone as a drive? That said, are you sure you didn't check the default when plugging in the phone to be something other than ActiveSync?
Settings->Connections->USB to PC, last option is "Ask when I connect device to the PC"
If all else fails, personally I use Google for my calendar, contacts sorta with Google, and I load all apps via the browser, so I haven't used ActiveSync in about a year myself. So at least for me, if ActiveSync is broken entirely it's not a big loss. You could also try Bluetooth syncing if it's absolutely required.
khaytsus said:
Well, I started to respond and see you already had my suggestion; disable "Enable faster data sync", which for me does break ActiveSync.
So I'll go with this tact; if this is in fact broken for you for some reason, does USB work at all? How about using the phone as a drive? That said, are you sure you didn't check the default when plugging in the phone to be something other than ActiveSync?
Settings->Connections->USB to PC, last option is "Ask when I connect device to the PC"
Click to expand...
Click to collapse
USB doesn't work at all. Just tried the "Ask when I connect device to PC" and nothing happens. :::whimper:::
Could my port be damaged (it will charge via USB, however)?
EDIT: Just did a hard reset after exhausting all other ideas... Crossing all appendages that it was software interferring with the sync process... Pray with me, please.
EDIT... AGAIN: Nope, hard reset didn't do squat. I'm truly sad now and fear that I may need a USB port repair... Anyone have experience with this or can point me the direction of repair that won't cost me as much as a new Tilt 2? I'm truly gutted.
Debbie
The Little Light Bulb Over My Head Went On...
But there's no need to be afraid!
I'm thinking that there must be some USB Bluetooth thingy that I may be able to use to sync my precious Tilt 2 to my PC that is surely to be less expensive than getting my USB port replaced.
Have any of you had any experience with these and do they work just as well?
Many thanks!
Debbie
...Who will be trying another PC and other cables, but not having high hopes.
DebbieNY13 said:
I'm thinking that there must be some USB Bluetooth thingy that I may be able to use to sync my precious Tilt 2 to my PC that is surely to be less expensive than getting my USB port replaced.
Click to expand...
Click to collapse
Absolutely, you can get a small Bluetooth adapter for your desktop PC which will just plug into a free USB port and enable you to connect your PC to just about any BT-enabled device, your TP2 included
BT uses a very standardized set of protocols, so any adapter that says it supports "version 2.0 + EDR" should work just fine for you. Once you get the adapter installed on your PC, syncing your phone is just a matter of setting the new activesync connection, and after that it should be just as easy as ever....easier even, without the cable!
um, is that what you were asking? lol I'm 99% sure it was, but...
sirphunkee said:
Absolutely, you can get a small Bluetooth adapter for your desktop PC which will just plug into a free USB port and enable you to connect your PC to just about any BT-enabled device, your TP2 included
BT uses a very standardized set of protocols, so any adapter that says it supports "version 2.0 + EDR" should work just fine for you. Once you get the adapter installed on your PC, syncing your phone is just a matter of setting the new activesync connection, and after that it should be just as easy as ever....easier even, without the cable!
um, is that what you were asking? lol I'm 99% sure it was, but...
Click to expand...
Click to collapse
Yep, that's exactly what I meant, Chris! Getting the USB port fixed will undoubtedly happen at some point, but for now that Bluetooth USB adapter will fit the bill nicely.
I just connected my Tilt 2 to my PC with the original cable and I got nada... Syncing is definitely shot. Thank God it will still charge or it would be a total loss to me.
Looking at Newegg.com now for my bluetooth thingy... Any other reputable suppliers that I can check for one? I suspect that it was my Ebay car charger that fried my USB.
EDIT: Seems some of the better rated ones on Newegg indicate USB 2.1... Is this still OK?
Hey, I can't cook a ROM myself, but I'm a very technically minded beotch, ain't I? LOL!
Debbie
...Thankfully my Kaiser will sync up no problem! Whew!
DebbieNY13 said:
Yep, that's exactly what I meant, Chris! Getting the USB port fixed will undoubtedly happen at some point, but for now that Bluetooth USB adapter will fit the bill nicely.
I just connected my Tilt 2 to my PC with the original cable and I got nada... Syncing is definitely shot. Thank God it will still charge or it would be a total loss to me.
Looking at Newegg.com now for my bluetooth thingy... Any other reputable suppliers that I can check for one? I suspect that it was my Ebay car charger that fried my USB.
EDIT: Seems some of the better rated ones on Newegg indicate USB 2.1... Is this still OK?
Click to expand...
Click to collapse
Cool, I'm glad I was thinking along the same lines
Yes, any adapter that is BT 2.0 or above should work just fine, the 2.1 adapters are just a bit newer. I assume you're looking at the two zoom models on newegg? I think either one will work great, I just really can't tell what the exact difference is between the two.
It's a little confusing when looking at the BT adapters, they don't do a very good job of making clear the difference between USB 2.0 and BT 2.0. But...just make sure that the adapter is BT 2.0(or +), and it will work with whatever USB ports your PC has (older or recent)...they're all backwards compatible.
FYI, the TP2 also supports file transfer via BT (so you can move cabs etc back and forth even without using activesync, usually much faster than through activesync), and printing too!
DebbieNY13 said:
Hey, I can't cook a ROM myself, but I'm a very technically minded beotch, ain't I? LOL!
Click to expand...
Click to collapse
I didn't say that....but I'm not aruging it either
Went with this one ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle.
I might get a second for the home PC, if all works out well.
Shipped already, so I'll probably get it in a couple of days (they're pretty fast).
Wish me luck!
sirphunkee said:
Yes, any adapter that is BT 2.0 or above should work just fine, the 2.1 adapters are just a bit newer. I assume you're looking at the two zoom models on newegg? I think either one will work great, I just really can't tell what the exact difference is between the two.
It's a little confusing when looking at the BT adapters, they don't do a very good job of making clear the difference between USB 2.0 and BT 2.0. But...just make sure that the adapter is BT 2.0(or +), and it will work with whatever USB ports your PC has (older or recent)...they're all backwards compatible.
FYI, the TP2 also supports file transfer via BT (so you can move cabs etc back and forth even without using activesync, usually much faster than through activesync), and printing too!
Click to expand...
Click to collapse
DebbieNY13 said:
Went with this one ASUS USB-BT21 USB 2.0 Mini Bluetooth Dongle.
I might get a second for the home PC, if all works out well.
Shipped already, so I'll probably get it in a couple of days (they're pretty fast).
Wish me luck!
Click to expand...
Click to collapse
Sweet, I was secretly looking at the same one (well, it's price anyway!)...so, your impressions will be welcome once you've had a chance to try it out!
Sure, I'm happy to be the guinea pig!
sirphunkee said:
Sweet, I was secretly looking at the same one (well, it's price anyway!)...so, your impressions will be welcome once you've had a chance to try it out!
Click to expand...
Click to collapse
Bluetooth Sync Successful!
...Kind of.
I forgot that I did a hard reset to try to resolve my USB syncing problem (without success) and had to restore my PIM backup to get my info back in there. Now, I've got all those duplicate/blank records to delete again... DAMN!... I had ignored my own rule!!!!
Anyway, I'm glad that this new phone isn't a loss to me now. Kind of a bear to get set up only because I don't usually use any BT devices, so it was a bit of a learning curve for me. Now that I've got that all sorted, it should get easier as I get more familiar. Not as easy as docking it, of course, but at least it's effective!
Debbie
...Who will be deleting for the next couple of hours.
Did u try plugging your phone into a different computers USB to see if that worked?
DebbieNY13 said:
...Kind of.
I forgot that I did a hard reset to try to resolve my USB syncing problem (without success) and had to restore my PIM backup to get my info back in there. Now, I've got all those duplicate/blank records to delete again... DAMN!... I had ignored my own rule!!!!
Anyway, I'm glad that this new phone isn't a loss to me now. Kind of a bear to get set up only because I don't usually use any BT devices, so it was a bit of a learning curve for me. Now that I've got that all sorted, it should get easier as I get more familiar. Not as easy as docking it, of course, but at least it's effective!
Debbie
...Who will be deleting for the next couple of hours.
Click to expand...
Click to collapse
YAY!!!
DAMN!!
YAY!!
DAMN!!
YAY!!
Ok...that's 2 damn's and 3 yay's...so with a net gain of 1 yay, I think this is still a win! lol
Seriously though, I hope that other than the dup contacts this method will end up being relatively painless for you.
howdykeith said:
Did u try plugging your phone into a different computers USB to see if that worked?
Click to expand...
Click to collapse
Yeah, I did, including different cables. Syncing capabilities via USB are definitely fried.
My Kaiser synced up fine, however, so it's definitely my Tilt 2.
Syncing has been going well, once I got it all sorted out, so yes, Chris, all is well with the world again... Now, I can switch back to 'playing' with my new Rhodium!
Debbie
SKTools has some nice duplicate files software...just gotta be real careful with what you remove as it may be the same file name for a different program.
burtonsnow8 said:
SKTools has some nice duplicate files software...just gotta be real careful with what you remove as it may be the same file name for a different program.
Click to expand...
Click to collapse
I ended up just hard resetting the Rhodium and starting the sync process again. Believe it or not, that was easier. LOL!
Will look at SKTools... Thanks!
Debbie
Haha yea I know the feeling. At one point I duplicated 3 of each contact and appt.
I like Seven for syncing to e-mails, contacts and calendars because it is all push technology. When I update a contact in Outlook regardless of where I am it will automatically push that info to my phone, that way I do'nt have to worry about docking it (although i'm not sure if it does reverse sync, where if I have an appt on my phone shows up in outlook).
Hi Every One
I have exactly the same problem grrrrrr
I have win XP pro sp3, tilt2 with last HTC official upgrade
I made a search in XDA, Google it, htc forum nothing to do
Finally I do hard reset and is work …… for 2-3 hours
Then I think I find the problem bat I do not have the solution
Well, when you connect the tilt2 to you PC this stupid one consider the phone as modem and the tilt is configured to be used for internet sharing, even if you click on the phone that you want this connection as activesync,
So, once the phone is in modem or sharing mode, activesync cannot work properly and get access to synchronize, in other word you cannot do booth, and as the default connection in this situation is modem and internet sharing so bye bye activesync
I go to task manager and delete the modem, once you connect your usb, the modem appear under network card/widows mobile based device
A doesn’t know if this situation is a bug from HTC or uncle bill… I am trying to fix this from almost 2 days
I hope this help
Thank you
PS: please I am not to expert, so perhaps I am wrong correct me if it is the case
PS 2: Sorry for my English
Ive been on the other side... I did upgrade to 6.5 sense 2.5 rom and usb stopped... I tried everything, cables, computers, roms, hard resets, patchs, activesync repairs, botting ppc and pc, booting ppc plugged in pc, install - uninnstall activesync, deleted partnerships, etc, in one word - everything founded on the net. Nothing worked. No usb, no activesync, just "usb device not been recognized...". Finnally, I gave up. Contacted DebbieNY13 for bluetooth syncing instructions and bought bluetooth usb 2.0 edr 2.1 adapter. For no reason, I plugged a phone in a PC, and, as usual,my TP2 asked me for type of connection, I said activesync and... it started to sync! One time, two, ten, then I change connection to USB and my SD showed up as usb device! Unbelieveble! Thats happened yesterday and my phone still got usb whenever I want! I really dont know whats happened or what I did, it simply works. Only difference from times when sync was ordinary thing is, when i plugged a phone and decide which way of usb connection I want, little pop up shows up with text"RNDIS Serial USB connection Hide", or something like that, and quickly dissapeared. Thats my case, hope Ill find out whats going on and post it on forum.
Please do! Yours is not the first that I've heard behaving wonky like that.
Here's praying that mine someday starts working all on it's own, too!
Debbie
darkic said:
Ive been on the other side... I did upgrade to 6.5 sense 2.5 rom and usb stopped... I tried everything, cables, computers, roms, hard resets, patchs, activesync repairs, botting ppc and pc, booting ppc plugged in pc, install - uninnstall activesync, deleted partnerships, etc, in one word - everything founded on the net. Nothing worked. No usb, no activesync, just "usb device not been recognized...". Finnally, I gave up. Contacted DebbieNY13 for bluetooth syncing instructions and bought bluetooth usb 2.0 edr 2.1 adapter. For no reason, I plugged a phone in a PC, and, as usual,my TP2 asked me for type of connection, I said activesync and... it started to sync! One time, two, ten, then I change connection to USB and my SD showed up as usb device! Unbelieveble! Thats happened yesterday and my phone still got usb whenever I want! I really dont know whats happened or what I did, it simply works. Only difference from times when sync was ordinary thing is, when i plugged a phone and decide which way of usb connection I want, little pop up shows up with text"RNDIS Serial USB connection Hide", or something like that, and quickly dissapeared. Thats my case, hope Ill find out whats going on and post it on forum.
Click to expand...
Click to collapse
Like it says, my computer charges it but doesnt sync up with my computer. i have a touch pro 2. (tmobile version) Im trying to connect it to my computer so i can do an upgrade for the energy rom any body else have this problem?
IF so can you help me on fixing this situatioN? please!!? thanks a bunch guys
happy holidays
I know this problem to good -I guess a hardware fault. I had this with my first and now with the second TP2 too.
For my guess the USB connector-hole (or how you call it in english) is too big! If I place the TP2 in a dockings station everything is fine -sync no problem.
If I try it with only connection by cable -not a hope.
If you buy I docking station I guess the problem could be solved
I had this with my 1st Tilt 2, nothing I tried worked. I had to sync/move files via BT USB. It was inexpensive (made by ASUS) at $14 and very low profile. Believe it or not, it worked really well, even for huge RHODIMG files when I wanted to flash a new ROM. The bigger the file, the longer it took, but it *did* work.
Recently, I got a great deal on a used, mint condition, Tilt 2 with lots of accessories, including an Otterbox, for $150 shipped, and my USB syncing is working again. Definitely a better deal than the $90-$275 estimate HTC gave me to repair the USB.
Hope you get it sorted, but it's been a common problem with this phone. Seems the pins inside are really delicate.
EDIT: Hey I just noticed we all have a "thanks meters" now... Schweet!
Debbie
dang is there any other way i can fix thiss??
Just had my T-MO Vario V replaced for this very thing. As my replacement started acting up as well with the same error, I searched again on the web and found that it might also be a faulty usb cable or the fact that you connect your phone via a hub rather than directly to a mainboard port.
I use another cable now connected to a mainboard port and guess what (and keep your fingers crossed) for the moment it's working.
Good luck!
Robert
Im using a T-mobile (SIM Unlocked) TP2 from Singapore. Same thing here, when plugged to the PC via USB (the one that came with the phone) it charges but doesnt show the actual syncing with ActiveSync 4.5. I used to have an old Treo 750 that synced just fine (though TP2 definitely has a much much better PC connector than the Treo).
One thing I noticed is even though ActiveSync is not popping up for automatic syncing, It always show in the taskbar as connected. I can even navigate to my TP2 in Explorer & transfer files to & from my PC via USB. My question is, is there a way for ActiveSync window to really come up whenever I plug my TP2 in?
nelvbautista said:
. My question is, is there a way for ActiveSync window to really come up whenever I plug my TP2 in?
Click to expand...
Click to collapse
Yes it is in the device setting in active sync ...
I also tried every possible settings with Activesync options in the phone but it still doesn't show the actual ActiveSync window when I plug my TP2 via USB though it connects & via the taskbar icon & still explorable in windows explorer. I just want to have that peace of mind that I can fully back up using Activesync aside from using other 3rd party backup tools before I start playing with different ROMs out there.
first check the "usb to PC" settings in setting menu on the phone, try unchecking "enable faster data sync" see if this makes a difference .
if not then try going into your control panel on your computer, and use "add and remove programs" and remove active sync , then re-install it , also change the usb cable if you have another one laying around..something that will make a difference..
"enable faster data sync" uncheck this and it should works.
I had same problem...
Try entering bootloader mode and plug it in and see if windows detects the device if it does then try clicking on start on your PC, then right click on my computer, then click manage.
When computer management opens click on device manager then click the + to the left of usb devices.
click on each usb controller you find and press delete and uninstall each one until none are left. Then restart the pc and unplug the phone, soft reset the phone. Wait until windows restarts and AFTER it has finished installing ALL drivers for your usb controllers plug the phone back in and see if that fixes the problem.
I just thought as well, try plugging the usb lead into a different usb port, that way windows will treat the phone as a new device
Dear all,
I have a Zenfone 2 model ZE551ML, the screen got broken, then the repair shop managed to break the touch connector while changing the screen.. Yes, it s*cks.
I would like to access my pictures and applications data which stayed on the RAM. I did not enable the backup on google servers.
I plugged my OTG cable, but I do not get any cursor, the ADB debug is enabled but I need to unlock the screen to be able to access the device using the adb command.
The device is not rooted, updated to the stock Version WW-4.21.40.184 (andriod M), the wifi is enabled and the device connects to internet meaning that I could install apps from the web interface of the play store.
In the end, I have a new screen but I can not interact using the touch functionality.
Do you have suggestions to give me to access my device ?
It can be an application, a recovery method, .. as long as I don't need to interact with the screen.
Any help would be highly appreciated,
Thank you
Laurent.
lo10 said:
Dear all,
I have a Zenfone 2 model ZE551ML, the screen got broken, then the repair shop managed to break the touch connector while changing the screen.. Yes, it s*cks.
I would like to access my pictures and applications data which stayed on the RAM. I did not enable the backup on google servers.
I plugged my OTG cable, but I do not get any cursor, the ADB debug is enabled but I need to unlock the screen to be able to access the device using the adb command.
The device is not rooted, updated to the stock Version WW-4.21.40.184 (andriod M), the wifi is enabled and the device connects to internet meaning that I could install apps from the web interface of the play store.
In the end, I have a new screen but I can not interact using the touch functionality.
Do you have suggestions to give me to access my device ?
It can be an application, a recovery method, .. as long as I don't need to interact with the screen.
Any help would be highly appreciated,
Thank you
Laurent.
Click to expand...
Click to collapse
If the shop broke it, why not bring it back and tell them to fix it?
Sent from my ASUS_Z00A using Tapatalk
kenbo111 said:
If the shop broke it, why not bring it back and tell them to fix it?
Click to expand...
Click to collapse
It would be too easy The broken connector is on the CPU card.. I guess it is too expensive... I complained but what can I do ..?
Now I just want to get my data
Is there a recovery method which gives access to adb commands ?
You can try using an usb otg cable and connect a mouse.
Guess I'm too late.
Thanks Marteicos for your reply, it is not too late, I am still looking for a way to access the storage of my ZE551ML.
I already tried with the OTG cable and a mouse, I don't get the cursor on the screen, I tested the technique on my new phone and it works, meaning that the cable is working.
I am still quite annoyed with that.
I can download apps (vnc like) from the web playstore but I would need that the app runs immediately after installing and without configuring it .. :/
I have the same problem that I need to recover from a broken screen and do some backups.
Background: I don't have USB debug enabled, so I cannot even get into the phone with adb. I cannot even get into recovery mode, it seems. Hard to say what the phone is doing because I can't view the screen.
Buying an OTG cable/dongle with HDMI output and mouse/keyboard input seems like a good idea, but I saw in a youtube video that one has to operate a popup menu on the screen too enable OTG? (Which I would not be able to do.) Can anyone please check for me whether operating a popup menu is required to get OTG to work? Or is there a workaround that does not depend on having a working screen?
(I do not have an OTG cable/HDMI converter to test with at the moment, would have to buy one speculatively to test.)
reikred said:
I have the same problem that I need to recover from a broken screen and do some backups.
Background: I don't have USB debug enabled, so I cannot even get into the phone with adb. I cannot even get into recovery mode, it seems. Hard to say what the phone is doing because I can't view the screen.
Buying an OTG cable/dongle with HDMI output and mouse/keyboard input seems like a good idea, but I saw in a youtube video that one has to operate a popup menu on the screen too enable OTG? (Which I would not be able to do.) Can anyone please check for me whether operating a popup menu is required t get OTG to work?
(I do not have an OTG cable/HDMI converter to test with at the moment, would have to buy one speculatively to test.)
Click to expand...
Click to collapse
You could replace the screen. It's about $20, and is not really that hard to replace.
Sent from my ASUS_Z00AD using Tapatalk
kenbo111 said:
You could replace the screen. It's about $20, and is not really that hard to replace.
Click to expand...
Click to collapse
I very much want to avoid having to try and replace the screen before I have done a backup.. Do you or anyone know the answer to the OTG question I asked?
reikred said:
I very much want to avoid having to try and replace the screen before I have done a backup.. Do you or anyone know the answer to the OTG question I asked?
Click to expand...
Click to collapse
Is a pop up for OTG
Get a new frame and LCD screen in one
There's no way for what you want to do
Sent from my ASUS_Z00AD [MM .352] [ROOTED] with Tapatalk
Same problem
Hello all,
I have the same problem. I managed to break that connector when trying to replace the screen with a new one. So now my phone can't be used and can't be fixed apparently,which means it'll probably go to the trash bin.
I am writing here because i would like to know if there is any way of retrieving the installed applications data.
I can connect the phone via usb to the computer, but i can only see the pictures, nothing else.
Can i get access to my contacts, my messages and other data besides pictures? Better yet, is there any way of cloning everything on the device and transfer it to another?
Unfortunately i wasn't wise enough to backup my apps through google services
Any help is appreciated. Thanks
If u can't touch the screen at all, there's nothing much we can do.
If you still can manage to install any app, try installing AirDroid and download all your files to your computer to backup. But be prepared, transferring files through WiFi can be slow.
$46 for full screen and frame replacement and comes with new touch screen connector
Buy it, install and then its fixed.
Sent from my ASUS_Z00AD [MM .352] [ROOTED] with Tapatalk
Try dr.fone you can download the files on your laptop. //drfone.wondershare.com/root/root-zenfone.html
Bt I am looking for turning on hotspot of broken Asus Zenfone 2 which is not possible in my case.
I dropped my OnePlus 3 on the road the other day, which would've been fine, except someone drove their car over it immediately after. The display is completely gone,and the rear cover won't fit, but surprisingly the internals are okay, because the notification light is blinking green to notify me of emails. I have TWRP installed, but I can't boot into it because there is no feedback at all from the phone, no vibration, no display. Is there a way that I can somehow mirror the screen over USB? That seems to be the only way to get my files off. If anyone can suggest anything, including hacks, then I would be grateful. Anything to get my data back, because I'm not sure Customer Service will allow me to backup data (They haven't responded yet, but I'll give them time).
You could try: http://www.makeuseof.com/tag/mirror-android-screen-pc-mac-without-root/
But it won't work when you Turnoff the screen. There are a lot of articles about this problem, a bit research and you should be able to come a bit further!
Vysor needs PTP, and I can't unlock the phone at all to change the USB mode. Thanks for the help though!
a dead lcd+touchscreen ,right?
well then, some idea might you need a monitor with a touchscreen capable, connect it via usb to hdmi adapter
or
if you don't have a monitor with touchscreen,
get usb-c hub to min. 2 port usb3, usb3 to hdmi, and a basic computer mouse.
you'll get the idea, the mouse will act as a touch
it might not work though.. haven't tried it
1.You can go to a phone service in youre city. Ask them to connect (not change) a display (if they have one) just to copy youre data.
2.If the phone it's ok and you like it change the display. But it's expensive. In my country it's about 130-140 euro.
150208 said:
a dead lcd+touchscreen ,right?
well then, some idea might you need a monitor with a touchscreen capable, connect it via usb to hdmi adapter
or
if you don't have a monitor with touchscreen,
get usb-c hub to min. 2 port usb3, usb3 to hdmi, and a basic computer mouse.
you'll get the idea, the mouse will act as a touch
it might not work though.. haven't tried it
Click to expand...
Click to collapse
OnePlus 3 does not have the hardware for HDMI out. Only WifiDisplay. So that won't work :crying:. Thanks for help though.
null0seven said:
1.You can go to a phone service in youre city. Ask them to connect (not change) a display (if they have one) just to copy youre data.
2.If the phone it's ok and you like it change the display. But it's expensive. In my country it's about 130-140 euro.
Click to expand...
Click to collapse
I have emailed them, but so far no reply. The service centre is in another city so I need to know before I make a (very expensive for me) trip.
Mate, i'm talking about any GSM service, not OnePlus service.
If the device boots and you can connect to a computer over ADB, then you could:
* push an open recovery script to your internal SD card ...the script should have instructions to do a data backup
* reboot to recovery, which will then do the data backup
* device will show as media device, which let's you copy the backup to your computer
You have custom recovery? if you do, pc should see youre phone storage.
do you have a custom recovery installed on your phone?
if yes, then you boot to recovery using the adb command or using the hardware button. when the phone boots into recovery, you will be able to see your phone in my computer from where you can access all your data.
null0seven said:
Mate, i'm talking about any GSM service, not OnePlus service.
Click to expand...
Click to collapse
Those guys won't touch a OnePlus here, they say they can't get parts