Develop Bugs

SD card not responding when connected as disk drive

Hi
I have a big issue whereby when I connect my desire to my laptop as a disk drive I am unable to copy any files across.
My computer recognises the phone and opens up windows explorer (albeit very slowly) but when I try to navigate around the folders it just hangs until i get a notification telling me that windows explorer is not responding.
I have tried 3 different cards, all with the same results. In addition I have had my phone replaced and both the old phone and the replacement are the same. Have also tried 2 different cables.
Cards have no problem connecting in a card reader.
I am using windows 7 64 bit. I am also unable to connect to HTC sync.
I am convinced that this is a windows 7 issue. I am aware that others on the same OS have no issues but I can't see what else the problem could be.
Anyone else had this issue and found a fix?
This is now driving me insane so any help would be most appreciated.
-------------------------------------
Sent from my HTC Desire

have you checked you have the latest drivers installed on your computer for your phone?
also make sure your usb cable is connected to the main usb ports on your computer not any hubs or anything

First of all you have to install the "windows mobile device center"
When you connect the HTC to your computer, there pops a window up, where you can choose, between sync and fast data travel. have you tried this out?
if the window is not there go to settings-->connections-->USB to Pc and change it there. (not in the touch flo settings. there you have to go to MORE and there are this settings)
maybe this helps
Cheers, stephan1
sorry cgrec92 ... I was writing this while you posted your answer

Thanks for the response guys.
Have tried connecting via all 4 of the usb ports so this doesn't seem to be the issue. Have also uninstalled the drivers and then plugged the device back in to reinstall drivers but with no luck. Have also downloaded the adb driver from the net but with no joy.
Is mobile device centre not exclusively for windows phones?!
Keep the ideas coming!
-------------------------------------
Sent from my HTC Desire

stephan1 said:
First of all you have to install the "windows mobile device center"
When you connect the HTC to your computer, there pops a window up, where you can choose, between sync and fast data travel. have you tried this out?
if the window is not there go to settings-->connections-->USB to Pc and change it there. (not in the touch flo settings. there you have to go to MORE and there are this settings)
maybe this helps
Cheers, stephan1
sorry cgrec92 ... I was writing this while you posted your answer
Click to expand...
Click to collapse
Erhhh.... are you aware that this is the Desire forum, which is an Android device and not Windows Mobile?
To the OP: seems to me that you've tried everything connected to the phone/cables, but haven't tried connecting to a different PC. I've no problems with Windows 7 x64, but I would suggest that you plugging your device into a different PC.
Regards,
Dave

I've got exactly the same problem, it's rather annoying now.
It used to work fine up until now

[Q] Galaxy Nexus MTP driver issues in Windows XP

Hi guys,
I wonder if anyone can help with this problem?
,
I'm having trouble hooking it up to my PC which is running XP.
When I chose to connect as either "Media Device MTP" or "Camera PTP" I get an error message on the taskbar of my PC:
"USB device Not Recognised. One of the USB devices attached to this computer has malfunctioned , and Windos does not recognise it. For assistance in solving this problem, click this message."
I click the message and get taken to the list of USB devices with one in bold stating "Unknown device", I click on it and try to update the drivers etc but PC is unable to instal newer drivers.
I think I've narrowed this down to an MTP (Media Transfer Protocol) driver not being installed on the PC, so have installed Windows media player 11, Kies, Samsung PC Studio 7, tried searching the net for drivers, even tried installing Galaxy S2 drivers and none of them work.
Does anyone know what else I may be able to try, or can someone tell me where I could get the correct driver as this is starting to drive me nuts...
PS. I have hooked up the Nexus to my work PC (running Vista) and was recognised withing seconds, so is not a faulty phone
Thanks in advaance for you help!!

format c:/q
install Windows 7
Windows XP is 10 years old.

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Was really hoping it wouldn't come to that!!!
Is there no way I can get the drivers in XP?

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
Hah, you posted what I managed to resist writing. I thought to myself 'someone's bound to bring that up'... Right on time!

Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.

Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.

gambiting said:
Just get WiFi file explorer PRO and sync through wifi...but I'm quite sure that you can get MTP to work on winXP.
Click to expand...
Click to collapse
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!

sw.monkey12 said:
I've got this as the work around at the moment, but finding it a bit laborious having to transfer one file at a time.
Finding that Samsung website is quite useless - only has the User guide as downloadable PDF.
Microsoft website is even less helpful...!
Click to expand...
Click to collapse
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.

gokpog said:
Can't really help you with the Galaxy Nexus since mine hasn't arrived yet but for my Galaxy Tab 10.1 I didn't install any driver (honeycomb also only understands MTP). I let windows install all the drives automatically, had to restart a couple of times but in the end I had a working connection with no Samsung crap like Kies installed.
Click to expand...
Click to collapse
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives

gambiting said:
You can transfer as many files as you like....up.
And to be honest you can also try using an FTP server, it works very well and then you can browse your phone easily.
Click to expand...
Click to collapse
Do you mean that you can upload multiple files in one go with Wireless file transfer Pro?
with music for eg. I'm having to do one track at a time?
Will look at the FTP servers now, any recommendations?

sw.monkey12 said:
Is that with XP?
I thought I was getting there after installing WMP 11 as I got a message stating "Galaxy" when I connected the USB cable, but it still didn't work fully.
A couple of re-boots later it resorted back to "USB Device not Recognised"
Hope the Nexus conmects for you when it arrives
Click to expand...
Click to collapse
Sorry no, it was something worse, Vista.
If you got xp to recognize it as "Galaxy" you should be on the right track. I remember that being the first device in Vista too. The auto update feature installed various Samsung updates, always after the device couldn't be started and almost all of them required a restart. But about five of these updates (and restarts...) later it connected correctly. No Samsung software necessary.
Don't know if that was dumb luck but I'm not complaining.

I have missing MTP driver on my WIndows XP laptop for work (I use Win 7 at home) is there any solution to this yet?

Try this.
It will install the Media Transfer Protocol Porting Kit (MTP drivers) on Windows xp and should allow the device to be recognised.
I uploaded the file (which I downloaded directly from Microsoft) so you dont have to validate first. Download it *HERE* and install.
Let me know if it works for Windows xp and I will add it to my fixes section im writing.
Mark.

Thanks, Mark,
I did find and download that file earlier but it didnt work. However, as my work laptop is subject to Group Policy, it may still work for others. I do have local admin rights on my machine so I wouldnt have thought it would be a problem but we always get quirks with our corporate builds.
I have found other references on the net to a file from Creative called "fixup.zip" which apparently includes the MTP drivers (tweaked to also allow recognition of creative devices) but I cant find anywhere to download it from.

after a little searching with Google i found the answer
so my laptop runs XP (because i shoot tethered to my Canon Camera and i know it works) and i use the laptop to sync my phones (also collects my e-mail etc) and i stumbled on this thread when i was searching for a solution as to why MTP failed to install with my new Nexus..
the solution is
to install Windows Media Player 10! once i did that, BAM! i can see my Nexus in the explorer window with the rest of my drives

oscillik said:
format c:/q
install Windows 7
Windows XP is 10 years old.
Click to expand...
Click to collapse
HAHAHAHHAHA made my day

Here you go. My work laptop is still xp(32bit) and i just installed this and works
http://www.samsung.com/us/support/downloads/verizon-wireless/SCH-I515MSAVZW
Verizon_Wireless_I515_Galaxy_Nexus_USB_Driver_v1.4.6.0.exe

New "known issue" - samsung!
I had issues trying to get the device working on 3 computers yesterday (Win 7, Vista, XP) , with only interment luck.
I got to Samsung Level 2 support, at 2pm EST, I was his first G-Nex call. We tried the Samsung driver, updating WMP to v11 on XP. Best I got was it to open sometimes (best after a GNex Reboot or after almost shutting it down: ie. holding power button in ant hitting back arrow). It opens best on my Vista PC (one I hardly use...); Sometimes I open it and get no further than the device level (GALAXY NEXUS); if Internal Storage eventually shows up, you may be able to get in; then you MAY be able to transfer files to the folders.
I got a call back from SAMSUNG Level 2 today: "THERE IS A KNOW ISSUE IN THE MTP LAYER OF THE PHONE; THERE ARE ISOLATED CASES OF PROBLEMS LIKE YOURS; SAMSUNG & GOOGLE ARE WORKING TO RESOLVE AND ISSUE A MAINTENANCE RELEASE". (As close as I can quote this.) No, there was no estimate of WHEN this would be released, but I'm hoping soon, as it is a pain and major issue for us "isolated" cases - why me?

I found that MTP does not work correctly on winxp without Windows Media Player 11. It appears to work kinda with WMP10, but not the way you would expect.

Fix
I was pulling my hair out trying to get my new verizon galaxy nexus connected to my pc running windows xp to transfer files. Finally I figured out what the problem was for me.
MTP is tied to windows media player somehow and you need to have the new version of windows media player installed for it to work. Until I did this I was getting an error when a plugged in my phone about the required files not found in the INF file or something.
1. download new version of windows media player.
2. You need to download the samsung USB drivers from samsungs website...I would post the link but I am not allowed.
make sure you click the tab for software...it defaults to manuals and doesn;t look much like a tab at all. After that mine worked beautifully although the MTP transfers seem extremely slow compared to the USB mass storage connection my droid 2 had.
Hope this helps someone else out there!

GNex not recognized in Windows 7

I need help getting my Windows 7 x64 to recognize my GNex.
Whenever I plug it in I dont hear the default USB plug-in sound (Windows), but my phone is charging.
I cannot mount my storage either in recovery or inside Android.
My device manager is not showing errors and my GNex at all.
Tried installing the Google USB Driver from SDK, no luck
Tried PDANet which did not install because of missing drivers.

Use a program called usbdeview and uninstall the drivers you have installed for the Gnex. Then use the galaxy nexus toolkit to install the correct ones.

You dont by chance have the "fast charge" mod enabled through your kerenel do you? Because if so you will need to disable the feature first before plugging up to you Windows machine.

This is starting to become an "epidemic".. :O

I can almost guarantee that it's usb fast charge, devs should really put a warning on that
Sent from my Galaxy Nexus using XDA

Hemulen said:
I need help getting my Windows 7 x64 to recognize my GNex.
Whenever I plug it in I dont hear the default USB plug-in sound (Windows), but my phone is charging.
I cannot mount my storage either in recovery or inside Android.
My device manager is not showing errors and my GNex at all.
Tried installing the Google USB Driver from SDK, no luck
Tried PDANet which did not install because of missing drivers.
Click to expand...
Click to collapse
I too have a Win7 x64 laptop and had a similar issue, but the Device Manager did report an error with the Android 1.0 and/or Samsung driver. I had to manually update driver for it to work thru Device Manager.

Woops. Well there are some ways to check what is disturbing the connection. Let's start at the beginning:
Check if your phone is configured to interact with your computer. After conneting your phone you should get a selection list in your phones notification bar. Make sure to select usb storrage from that list.
On your windows computer go to [start] and type "device manager". After the application (that shows all hardware devices connected to the system) loaded connect your phone and check if something changes. If everything works all right you should get your nexus. If a question mark apears double click it to check the problem.
Try yo connect your device to another computer or with another cable. If the problem is not solved by above steps contact your seller.
If this is not possible install Airdroid and connect your phone to your computers browser or ES file Explorer to browse your pc over the network
Sent from my Galaxy Nexus using XDA

amonfog said:
Check if your phone is configured to interact with your computer. After conneting your phone you should get a selection list in your phones notification bar. Make sure to select usb storrage from that list.
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
You've missed episodes..

Yeah I just saw... just copy-pasted an other reply I made somewhere, since these problems occur a lot around here..
Sent from my Galaxy Nexus using XDA

Ok, I'm having this issue, but Windows doesn't even recognize anything is plugged in! I tried it on a TON of computers at work with several different USB cables. Nothing! All I get is charging, but no options in the top menu or anything. Is this a toasted Nexus? I just got it, now I can't even transfer files to its storage. I've been transferring files through dropbox...which is annoying...if it is USB Fastcharge, how do I disable it?

Their IS a fix for this, but we need the code to get into the PhoneUtil menu and turn USB back on.
It's an issue with Samsung phones apparently, and here's a fix someone found a while ago.
http://blog.vacs.fr/index.php?post/...ot-detected-problem-on-Android-Samsung-phones
We just need the PhoneUtil code for the Galaxy Nexus and we should be all set.

Check your drivers
Sent from my i9250 [GSM) Galaxy Nexus

What annoys me is that when I got the phone it was already rooted and I didn't have a chance to try it stock or back up the original. It was rooted with an older version, so I flashed 4.0.4 on it. Check out the reviews on newegg I'm not alone in reporting a messed with Galaxy Nexus.
Sent From My Asus Nexus Bumblebee

My issue is definitely hardware. I sent my GNex back and they sent me back a new one which I received yesterday. I checked and this one wasn't previously rooted or Unlocked. It worked for a day (worked as in windows saw it and I could xfer music/books/comics to it) after I get home from work Windows stopped recognizing it. I did NOTHING to the phone, it just stopped being seen by windows. I only used the cable that came with it and charged it the night before using the supplied adapter, but the USB still stopped working. Last resort I did a system restore to the phone and the USB still doesn't show up in anything ,Tried 5 of my Windows PC's A bunch of PC's at work, my friends Mac, my Ubuntu powered Netbook, my Xbox360 and PS3, even the Transformer Prime using the keyboard dock. This is telling me it's a hardware issue with the Device. Might be somthing wrong with the latest batch of GNex's but the USB seems to give out. Even if I put the phone in ODIN mode NOTHING recognizes it. So, before you all waste your time finding a fix, this is 100% absolutly a hardware issue with these phones, I don't know why, but I had Two bad ones in a row, and am Hoping my 3rd isn't borked too.
I have a bad history with Android phones....My first Nexus One wouldn't stay on, so I got a replacement from HTC. My first two G2x's would constantly reboot, It wasn't until the 3rd one that I got a working one. Now I'm hoping I don't have to go through 4 bad Galaxy Nexus' before getting one that actually works!
I have the opposite luck with tablets....the Novo7, Iconia A100 and Transformer Prime have been perfect outa box. This ordeal with android phones makes me seriously consider exchanging the GNex for an iPhone4s....but the iPhone4s screen is SOOOOO tiny!!!

Computer not recognizing Note 2

Has anyone had a problem with this? The only way for me is to go into recovery and mount it. It's connected as a media device.
Thanks in advance!

GetPatriotized said:
Has anyone had a problem with this? The only way for me is to go into recovery and mount it. It's connected as a media device.
Thanks in advance!
Click to expand...
Click to collapse
Ya I get the "Device ID not found" error. Kies and Samsung drivers are horrendous.
Sent from my SGH-I317M using xda premium

Yea im having the same problem after putting CWM on mine
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Why is it so difficult with Samsung phones , had the same problem with the captivate and I can't eve transfer fjles .
Sent from my SAMSUNG-SGH-I317 using xda app-developers app

Sounds silly, but did you try rebooting your computer? I had to do this the other day when mine wasn't recognizing my phone. Rebooted computer, worked fine after.

Samung's drivers are awful. I had to install, reboot, remove, reboot ad nauseum until I finally got the drivers to work. I also found I had to connect the phone then wait a few minutes before the computer would acknowledge the phone.

specteA 187,
I've only ever had the issue if I've tried USB ports on the front of my machine. For some reason those ports can be a bit flaky.
Plugging USB into the back of my machine causes no issues. Weird.

For me, on Windows 8, I have to switch from MTP to PTP, and then back to MTP for it to mount. It sure is wonky.

P1 Wookie said:
Sounds silly, but did you try rebooting your computer? I had to do this the other day when mine wasn't recognizing my phone. Rebooted computer, worked fine after.
Click to expand...
Click to collapse
Yup I tried everything. The only way that works perfectly is to mount the drives via recovery.

My phone doesn't even try to get into mtp mode :/

I have the same problem with galaxy note 2. Went to att store and ask for a new cable and the give me a new usb cable .and I have no problem connecting my note2 to my pc
Sent from my SAMSUNG-SGH-I317 using xda premium

Try uninstalling the Samsung driver, restart PC, and install driver again. It worked for me

nerdrock said:
For me, on Windows 8, I have to switch from MTP to PTP, and then back to MTP for it to mount. It sure is wonky.
Click to expand...
Click to collapse
I'm using windows 8 and this method works for me as well.

Att.Fan1982 said:
I'm using windows 8 and this method works for me as well.
Click to expand...
Click to collapse
That is what I do to get it working under Windows 7.

GetPatriotized said:
Has anyone had a problem with this? The only way for me is to go into recovery and mount it. It's connected as a media device.
Thanks in advance!
Click to expand...
Click to collapse
I found that if my computer doesn't recognize my phone, I put my phone into download mode then reboot back to normal and the computer will recognize it. Kind of a pain to have to reboot 2x but seems to work for me.

I've had 5 Samsung smartphones (Captivate, Infuse, GS2, SkyrocketGS2, and now the SGNote2) andI use an XPSP3 desktop computer and have never had any issues with computer recognizing phone until the Note2. Odin3 works like a champ on the Note2... it's the plug-n-play recognition for transferring files back and forth that's problematic. Yes, I've uninstalled/reinstalled drivers, Kies, etc, used back ports vs front port... I think it has to do with the MTP file transfer protocol now used. Here's what works for me with the Note2 and the PC:
Connect phone to PC... phone's "USB PC Connection" box opens and you have 2 options: MTP(media/files) or PTP (camera). If PC doesn't immediately recognize device, I do one of two things which always works:
1. toggle between MTP and PTP a few times... if that doesn't work,
2. unplug usb from PC port and reinsert (either same port or another)
Windows Explorer will then recognize device and add "SAMSUNG-SGH-I317" under "My Computer" and list it under "Other" devices in panel.

I had this same problem today on my new N2. Drivers would not install. All I wanted to do was to drag my pics and music onto my SD card. I worked around this of course by removing the SD card from the Note and putting it in the adapter and doing it that way. I still haven't gotten my drivers to install. I may just get the drivers off the Internet

+1, my ONLY complaint about this phone.
I gave up trying to find a fix after installing/un-installing/re-installing drivers/kies/odin3 about a bazillion times and only getting it to work a random few times.
Not even worth the effort...
Dropbox is my best alternative. Sure sux tho...

JdgM3NT4L said:
+1, my ONLY complaint about this phone.
I gave up trying to find a fix after installing/un-installing/re-installing drivers/kies/odin3 about a bazillion times and only getting it to work a random few times.
Not even worth the effort...
Dropbox is my best alternative. Sure sux tho...
Click to expand...
Click to collapse
Try my method 2 posts above yours.

KEVK said:
Try my method 2 posts above yours.
Click to expand...
Click to collapse
Thanks, Should've mentioned that I've tried all of the above methods. It may be that, since I work on so many Android devices, my pc is just too full of incompatible drivers and I've yet to clear them properly. Even If i did I'm fairly certain that I'll be working on more devices and will screw it up all over again. My network is pretty quick and Dropbox/esFile Explorer is convenient so I really shouldn't complain.

Computers don't recognize XL2 to transfer files

I've tried multiple cables, multiple computers, multiple USB ports with no luck. With my original XL, it pops up file explorer and I have to swipe down from phone to select transfer files and can access them. Works with all the same cables, ports and computers I tried with the XL2.
I've also tried to use the included USB-C to USB-C to transfer between XL and XL2. I get the notification on my XL that it's connected to my XL2 and can access the XL2 files, but I can't access my XL files from my XL2. Doesn't even show it's connected. Tried all the pull down options on both phones with no luck.
What am I doing wrong? This should be the easiest thing to do and had been on every phone, but not this one. Please help!

Delete

Did you set the connection type to data transfer?

InfiniteReality said:
I've tried multiple cables, multiple computers, multiple USB ports with no luck. With my original XL, it pops up file explorer and I have to swipe down from phone to select transfer files and can access them. Works with all the same cables, ports and computers I tried with the XL2.
I've also tried to use the included USB-C to USB-C to transfer between XL and XL2. I get the notification on my XL that it's connected to my XL2 and can access the XL2 files, but I can't access my XL files from my XL2. Doesn't even show it's connected. Tried all the pull down options on both phones with no luck.
What am I doing wrong? This should be the easiest thing to do and had been on every phone, but not this one. Please help!
Click to expand...
Click to collapse
I had the same issue and with a little searching I figured it out.. Make sure the phone is set to "Transfer Files" in the notification window drop down and download the Google USB drivers zip and install the driver after unzip. Right click the driver file and select install.
Since this is a new account XDA won't let me link yet so Google search for : Get Google USB Drivers

I'm having a similar issue, and we're not alone. I'll copy what I posted on reddit.
Asus ROG Maximus Hero IX motherboard. Tried with multiple cables. Wifes OG Pixel detects it is plugged in right away, my 2XL has to be screen off and set down for a couple of minutes, then the phone recognizes it is plugged in and starts charging and is available for data transfer.
Seven minutes and twenty seconds before it started charging, and another twenty seconds before the computer recognized it as being attached and ready for data transfer. I'm going to do it a few more times to see if there is a pattern.
Edit: Second time was seven minutes for both, third was three fifty one for both, eleven thirty three on the fourth.

I'm not having this problem at all. Once file transfer is enabled on the Pixel I get a popup in Windows asking how to handle the connection to the Pixel 2 XL.
I is a different story with my Nexus 6P -- I can do adb commands but the Windows does not attempt to access the storage on the device.
-- update on Nexus 6P: if I toggle the setting to PTP mode the Nexus shows up in Windows Explorer. Then when I toggle back to MTP I can see the storage.

Using Windows seems to be the common problem when connecting Android Phones to a PC.

stevemw said:
I'm not having this problem at all. Once file transfer is enabled on the Pixel I get a popup in Windows asking how to handle the connection to the Pixel 2 XL.
I is a different story with my Nexus 6P -- I can do adb commands but the Windows does not attempt to access the storage on the device.
-- update on Nexus 6P: if I toggle the setting to PTP mode the Nexus shows up in Windows Explorer. Then when I toggle back to MTP I can see the storage.
Click to expand...
Click to collapse
dratsablive said:
Using Windows seems to be the common problem when connecting Android Phones to a PC.
Click to expand...
Click to collapse
I don't get any connection option when I connect my XL2. It's like it's not even connected. My XL works perfectly fine with same cords and computers which throws me for a loop.
I'll give the shot about changing to other options and back to file transfer and see what happens.
I may need to wipe the phone and start over or maybe it's see sort of bug. Just kinda sucks, just need to make sure I can access the phone and one of the main reasons I got the 128gb version

InfiniteReality said:
I don't get any connection option when I connect my XL2. It's like it's not even connected. My XL works perfectly fine with same cords and computers which throws me for a loop.
I'll give the shot about changing to other options and back to file transfer and see what happens.
I may need to wipe the phone and start over or maybe it's see sort of bug. Just kinda sucks, just need to make sure I can access the phone and one of the main reasons I got the 128gb version
Click to expand...
Click to collapse
I have encountered similar issues when using Windows, but my laptop dual boots between Windows/Fedora Linux. I only boot to Windows when I have to. Linux has no issues communicating to Android Phones. Maybe find a Linux Bootable DVD and give it a spin

When you look in the Windows device manager do you see an entry for LeMobile Android Device? This caused a problem for me in the past. See this post for a possible solution: https://www.reddit.com/r/Nexus6P/comments/5nc64z/adb_drivers_showing_up_as_lemobile_android_device/
A shortcut to the steps in the article is to simply expand the LeMobile Android Device node, right-mouse click on the Android Composite ADB Interface, click Change settings at the bottom of the General tab, go to the Driver tab, click Update Driver; Select Browse my computer for driver software; browse to the directory where Android Studio (or adb tools downloaded from https://developers.google.com/android/ota) files are located; make sure Include subfolders is check) and replace the LeMobile Android Device driver with the Google driver.
(If you have to do this, more than likely you will have to do it each time you reboot.)

I don't know if this will have any effect but on the pc, plug to the usb ports on the back that are direct to the motherboard instead of usb headers on the top/front of pc.
I have this issue with a TomTom satnav and a Mio miview dash cam. Unless they are plugged in on back pc / with Windows 10 doesn't recognize
Sent from my XT1572 using Tapatalk

Thanks everyone for the suggestions!
dratsablive said:
I have encountered similar issues when using Windows, but my laptop dual boots between Windows/Fedora Linux. I only boot to Windows when I have to. Linux has no issues communicating to Android Phones. Maybe find a Linux Bootable DVD and give it a spin
Click to expand...
Click to collapse
That sounds easy enough, but it's dumb (to me anyways) I should even have to do this to get the computer to recognize my phone when it'll recognize my original XL and of course wife's S7. My phone gets plugged to the computer almost every day to copy files off of, at worst every other day.
stevemw said:
When you look in the Windows device manager do you see an entry for LeMobile Android Device? This caused a problem for me in the past. See this post for a possible solution: https://www.reddit.com/r/Nexus6P/comments/5nc64z/adb_drivers_showing_up_as_lemobile_android_device/
A shortcut to the steps in the article is to simply expand the LeMobile Android Device node, right-mouse click on the Android Composite ADB Interface, click Change settings at the bottom of the General tab, go to the Driver tab, click Update Driver; Select Browse my computer for driver software; browse to the directory where Android Studio (or adb tools downloaded from https://developers.google.com/android/ota) files are located; make sure Include subfolders is check) and replace the LeMobile Android Device driver with the Google driver.
(If you have to do this, more than likely you will have to do it each time you reboot.)
Click to expand...
Click to collapse
I went to the device manager on 2 computers and surprisingly nothing showed up. It's like I'm not even plugging it in, while as soon as I plug in my original XL it pops right up. When I attempt to plug it in, it doesn't even attempt to install any drivers like it sometimes use to. I'm going to install the ADB tools when I get home today and see if that helps any to recognize it.
Just tried it on my work computer which does have ADB on it with no luck or anything in device manager
I literally went through all my USB-C cables I could find yesterday, probably 12-15 at least, and I DID manage to find one that worked..... a 6" cable, lol. I can't figure out why this one works and others don't, very more odd is it's the same brand as other longer cables that don't work. Not sure what to make of it, other than voltage loss with the longer ones....just enough to make it not work.
I do have a 2nd XL2 that should be due in this week, was suppose to ship on 22nd. I was going to return it, but now I'll have to take it out of the box and at least test if it works with the computer. I'll report back.
Open to any other suggestions if anyone has any. Thanks again for the replies!

InfiniteReality said:
That sounds easy enough, but it's dumb (to me anyways) I should even have to do this to get the computer to recognize my phone when it'll recognize my original XL and of course wife's S7. My phone gets plugged to the computer almost every day to copy files off of, at worst every other day.
I went to the device manager on 2 computers and surprisingly nothing showed up. It's like I'm not even plugging it in, while as soon as I plug in my original XL it pops right up. When I attempt to plug it in, it doesn't even attempt to install any drivers like it sometimes use to. I'm going to install the ADB tools when I get home today and see if that helps any to recognize it.
Just tried it on my work computer which does have ADB on it with no luck or anything in device manager
I literally went through all my USB-C cables I could find yesterday, probably 12-15 at least, and I DID manage to find one that worked..... a 6" cable, lol. I can't figure out why this one works and others don't, very more odd is it's the same brand as other longer cables that don't work. Not sure what to make of it, other than voltage loss with the longer ones....just enough to make it not work.
I do have a 2nd XL2 that should be due in this week, was suppose to ship on 22nd. I was going to return it, but now I'll have to take it out of the box and at least test if it works with the computer. I'll report back.
Open to any other suggestions if anyone has any. Thanks again for the replies!
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Click to collapse
Do you see anything in device manager under Android devices or portable devices under USB when the 2XL is connected to the PC?

stevemw said:
Do you see anything in device manager under Android devices or portable devices under USB when the 2XL is connected to the PC?
Click to expand...
Click to collapse
Nothing at all, it's like it's not even connected. Just kind of dumbfounded on why when my XL never has had an issue. Attached a screenshot. The one with the triangle doesn't have anything to do with the phone though, it's always been like that and never bothered to mess with it.
The 2nd XL2 shipped yesterday and due in Thursday, so will be curious on if it has an issue. Hopefully it works as intended and I can just set it up and send this one back. Fingers are crossed for sure.

Are you updated to the latest ADB drivers? Right down to, you might have to remove and reinstall. I'm pretty sure I read that it's required.
"Good judgment comes from experience, and a lot of that comes from bad judgment." - Will Rogers

If the Pixel 2 is plugged in your screenshot indicates that it is present on the USB bus. It's like the drivers aren't completely loaded.

I haven't seen it mentioned if you have turned on USB debugging in your phone's Developer options. I'm pretty sure that is required for the computer to see it.

JimSmith94 said:
I haven't seen it mentioned if you have turned on USB debugging in your phone's Developer options. I'm pretty sure that is required for the computer to see it.
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Click to collapse
Yea on my regular pixel I have to enable debugging for mine too work. Sometimes lol

stevemw said:
Do you see anything in device manager under Android devices or portable devices under USB when the 2XL is connected to the PC?
Click to expand...
Click to collapse
JimSmith94 said:
I haven't seen it mentioned if you have turned on USB debugging in your phone's Developer options. I'm pretty sure that is required for the computer to see it.
Click to expand...
Click to collapse
I had it enabled for a while, but no such luck. I'll give it another shot, haven't had it on while at work. Also will uninstall and reinstall ADB as well.

When this has happened to me a few times, reinstalling the Windows MTP drivers has worked. Someone else posted these instructions that worked for me.
1. Go to C:\Windows\INF
2. Find the file "wpdmtp.inf"
3. Right click the file and click 'Install'
4. Once that is done, simply plug your phone and it should work.