Voice mails not going to Google Voice - Verizon HTC One (M7)

I set up GV as my voice mail but voice mails still go to the Verizon VM. I "undid" and "redid" the set up numerous times, but still don't have the VMs going to GV. Anyone else having this issue? Any ideas? Thanks for any help...
Sent from my HTC6500LVW using xda app-developers app

tomglass said:
I set up GV as my voice mail but voice mails still go to the Verizon VM. I "undid" and "redid" the set up numerous times, but still don't have the VMs going to GV. Anyone else having this issue? Any ideas? Thanks for any help...
Sent from my HTC6500LVW using xda app-developers app
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I ran into an error setting up my google voice as well. When I got to the end of the setup, from what I remember, I chose to just ignore the error. I think that all the errors come up because Verizon wants you to use their paid visual voicemail service. If you ignore all the errors through the installation and get to the end, it does end up using google voice as your primary vm. At least mine did.

tomglass said:
I set up GV as my voice mail but voice mails still go to the Verizon VM. I "undid" and "redid" the set up numerous times, but still don't have the VMs going to GV. Anyone else having this issue? Any ideas? Thanks for any help...
Sent from my HTC6500LVW using xda app-developers app
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Click to collapse
You sure you set it up correctly? Sometimes I notice I think I did, but it didn't stick. Settings/call/Voicemail service/
My service still said my carrier. Had to confirm twice or something like that.

tomglass said:
I set up GV as my voice mail but voice mails still go to the Verizon VM. I "undid" and "redid" the set up numerous times, but still don't have the VMs going to GV. Anyone else having this issue? Any ideas? Thanks for any help...
Sent from my HTC6500LVW using xda app-developers app
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Click to collapse
If the VZW VM is still picking up unanswered calls it means you have not activated call forwarding for no answer (what sends the calls to VM). Dial *71+your GV number and hit send.

Thanks for all the suggestions... I've tried everything posted and it still doesn't go to GV. I even checked the Verizon Web site and it shows the call forwarding set to my GV number. It seems as though Verizon VM is picking up before the call forwarding to GV jumps in. Is there a way to disable Verizon VM? Thanks again for the help.
Sent from my Nexus 7 using xda app-developers app

Ok, I've got a question about GV. My voicemails are going to GV, but under "call" settings it says my voicemail is still my carrier. Is it supposed to say Google?
Also, are we supposed to get some sort of notification of a new voicemail with GV? Because I don't.
Thanks

Related

Google Voice on E4GT

Has anyone figured out a way to use Google Voice as the primary voicemail app?
snapa55 said:
Has anyone figured out a way to use Google Voice as the primary voicemail app?
Click to expand...
Click to collapse
Yeah, you go to the website
google.voice.com
and you can configure your settings there.
To my knowledge, there's no way to set Google Voice as the primary way to handle voicemail, like there is on the Evo 4G.
I don't have my phone yet (being delivered today), but why would using the instructions from the google voice website not work? What happens when you try?
I think it is *28 then your google voice number.
Google voice voicemail is set between the account and your GV account... it is completely unrelated to the phone. The app can retrieve the VM's and help you setup the voicemail, but it isn't required.
Its working for me.
Hey, quick question. I set up google voice, but now it's my primary phone number for when I text my friends. Is there a way to undo this? Even after uninstalling it, my primary texting number is my google voice number.
Login from a desktop and deactive your google number. You have a limited time before losing your sprint number.
Sent from my SPH-D710 using XDA App
If you go to the website voice.google.com - there's an option in there to integrate voicemail. On the phone settings you can click 'activate google voicemail on this phone'
basically it forwards the call at the last ring to your google voice voicemail and skips your sprint one.
Then that voicemail shows up in the google voice app, or you can set it to email you and even have a written transcript.
That's what I'm set up like. I dig it.
Works fine here. I had a little trouble getting it activated... I think this was because I was expecting it to switch too quickly after I set it up. You have to give it a few min/hours to start rolling your voicemail to Google Voice.
It will ask you to dial *38 and your number and it never works for me. Just make sure you have your sprint phone listed to forward to on the GV settings online and then install the app on your phone and go through the setup on the app and your voicemail will use GV...at least it does for me.
I had to remove it on my NS4G, caused me nothing but problems. And then when I did remove it I had to call sprint and have them reset my account because I was unable to receive calls and callers just got hung up on rather than connected to my voice mail.
I never let Sprint take over my GV number...I made it so I still had the choice to use my sprint or GV number. I ported my number to GV so I could go to any carrier I wanted to and have as many phone ring on the same number. I have a boost phone also that rings my GV number.
I have never been able to get voice mail without the app while my number was integrated. How do you get voicemails without the app? Do you just call your own number?
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420247paul said:
I have never been able to get voice mail without the app while my number was integrated. How do you get voicemails without the app? Do you just call your own number?
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Click to collapse
No you have to have the app
That didnt work out so well for me. If you ported for free because you are on sprint as soon as you cancel your service that number is inactive. I had to choose between my number and this phone and I took the phone and dont regret it one bit
alnova1 said:
I never let Sprint take over my GV number...I made it so I still had the choice to use my sprint or GV number. I ported my number to GV so I could go to any carrier I wanted to and have as many phone ring on the same number. I have a boost phone also that rings my GV number.
Click to expand...
Click to collapse
Sent from my SPH-D710 using XDA App
420247paul said:
That didnt work out so well for me. If you ported for free because you are on sprint as soon as you cancel your service that number is inactive. I had to choose between my number and this phone and I took the phone and dont regret it one bit
Sent from my SPH-D710 using XDA App
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Click to collapse
I ported my number when GV started porting long before sprint got involved...I payed 20 bucks for it.

[Q] Google voice/voicemail notices

Has anyone gotten the GV notices to work correctly on the SIII? Can you get VM to pay in the call log?
I upgraded from the Epic 4G (CM10) to the SIII, installed GV (always used lite on the Epic) and things seemed fine. Sent my old GV# to a different gmail account and tried full GV. I started missing calls/calls wouldn't come through, no notifications, & had trouble making calls. Undid the full GV and went back to lite. Uninstalled and reinstalled the GV app. Calls seem to be coming through (I receive calls now & when I call from a different phone things seem to work) but I can't get VM playback in the call log and I don't get VM notices. Any help is appreciated.
It's a known issue. GV not communicating well with JB for some reason. Anyway, you have to go to GV site online. Read this http://forums.androidcentral.com/ht...-new-htc-one-x-today-issues-google-voice.html
It worked for me.
Good luck.
Sent from my SPH-L710 using xda app-developers app
drewmonge said:
It's a known issue. GV not communicating well with JB for some reason. Anyway, you have to go to GV site online. Read this http://forums.androidcentral.com/ht...-new-htc-one-x-today-issues-google-voice.html
It worked for me.
Good luck.
Sent from my SPH-L710 using xda app-developers app
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Thanks, I tried it but no luck. Phone calls work, miss call alerts works, no vm notifications, and no show in call log as the app is supposed to do.
Epicnole said:
Thanks, I tried it but no luck. Phone calls work, miss call alerts works, no vm notifications, and no show in call log as the app is supposed to do.
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Click to collapse
Uninstall, reinstall Google Voice, then don't turn on the switch for integration into the call logs. I've read that it doesn't work and borks vm notifications when it's on.

I need help with Google Voice

I want to use my Google voice as my voice mail service. However, whenever I try to change from my carrier to google voice in call setting, it get stuck in reading the setting and does not move forward.
Ya shouldnt have to do that. I just went to the google voice website and activated my phone number. Itll give ya a code to input in the phone dialer and itll set it up automatically.
Sent from my SAMSUNG-SGH-I317 using xda premium
I will try that. Thanks
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
Yeah, trying to do it on the phone always results in an error. When you do it online as described above it'll work, even though the phone will still report otherwise.
As long as the number is already set up on the gv website, all you have to do its enable forwarding to your gv number with *004*1-XXX-XXX-XXXX# send. That will send all of your missed/busy calls to your gv voicemail instead of at&t's.
Sent from my SGS3 using my finger

Google Voice losing out to Tmobile Vmail ;)

Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
I've disabled Visual Voicemail by freezing it so it's not in the picture.
Voice is installed it's all signed in, background sync is on but when a call comes in it goes to TMobile's voice mail instead. Checked settings and voicemail is set to Google Voice.
Maybe because I never stayed on stock before I'm missing something?
Perplexed,
Kevin
try uninstalling and reinstalling it, that will probably work.
wannabeswede said:
Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
I've disabled Visual Voicemail by freezing it so it's not in the picture.
Voice is installed it's all signed in, background sync is on but when a call comes in it goes to TMobile's voice mail instead. Checked settings and voicemail is set to Google Voice.
Maybe because I never stayed on stock before I'm missing something?
Perplexed,
Kevin
Click to expand...
Click to collapse
I'm going through the same exact scenario so ur not alone. Don't know why it won't let me setup correctly. I haven't spent too much time troubleshooting but I'll get on it soon.
Sent from my SGH-M919 using xda app-developers app
Same issue here. I've tried uninstalling and reinstalling voice, but still no luck. It's not a huge deal, but still kinda annoying.
Make sure your conditional call forwarding is set to forward to googles voicemail and not tmobiles. Did you just get a new sim card by any chance? The forwarding settings are stored on the sim card and I've had ROMs that simply wouldn't save the new voicemail forwarding settings... If this is the issue then go back to stock, reprogram your sim then reflash your desired ROM. Voicemail isn't handled through the "my carrier" or "Google voice" setting, its handled through conditional call forwarding.
Sent from my SAMSUNG-SGH-I747 using xda premium
Try deleting app from phone. Log on to Google voice on your computer. Will give u a "deactivate" code for you to disk on your phone. Then reinstall app & run setup on phone.
Sent from my SGH-M919 using xda premium
If you are on T-mobile prepaid plan, you do not have conditional call forwarding so you will not be able to use GV instead of T-mo's voicemail.
Problem solved. Just manually set the forwarding numbers (when busy/unreachable/unanswered) to your Google voice phone number. If ur like me and don't remember what it is just go to Google voice app settings and scroll down. Also make sure your voicemail is set to Google voice. This is all done under call settings. Ezz pzzzy
Sent from my SGH-M919 using xda app-developers app
bzlik88 said:
Problem solved. Just manually set the forwarding numbers (when busy/unreachable/unanswered) to your Google voice phone number. If ur like me and don't remember what it is just go to Google voice app settings and scroll down. Also make sure your voicemail is set to Google voice. This is all done under call settings. Ezz pzzzy
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
Will try tonight, thanks
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wannabeswede said:
Okay this is weird, I had a Galaxy S2 that I must have flashed new ROMS on at least 50 times and reinstalled all my software but this is the first time I've ever left my phone stock and now Google Voice doesn't work.
Click to expand...
Click to collapse
I solved the problem by calling TMO customer service and having Visual VoiceMail removed from my account. Nasty stuff, that app. It hijacked my voice mails, so that when I accessed them through normal voice mail retrieval, I never had any new messages...they were all automatically marked as "saved." :silly:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
guyute74 said:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
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Click to collapse
Nope
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guyute74 said:
Came here after searching... Same issue. I changed conditional call forwarding and will see if that works. Silly question, no additional charges for call forwarding?
Click to expand...
Click to collapse
I had this same issue. It appears that Google Voice no longer sets up the call forwarding for you. I had to go into the conditional call forwarding and it worked after that. I believe they're there for unanswered, unable to reach and unavailable and they forward after that.
I had the same issue as everyone - go through the online setup from voice.google.com again and it will give you the magic # code that will update all your call forwarding and that does it for me - in addition to the settings menu that allows google voice to handle my voicemails.
Now i see voicemails in the call log and google voice is integrated there.
dont recall the hascode - but it will contian your google voice number as the end portion - this will forward all calls (from the network side) based on the status of your phone (out of range, no answer, and rejected) - you could have them each go to a different number if you really wanted to

2 Phones Ringing At Once

This is my set up.
I have native phone for regular calls, and Talkatone app for WiFi calling. I also have GrooveIP, but seldom use it.
In any case, whenever I get a call on Talkatone, both it and the stock phone rings. I can answer Talkatone, but the stock phone keeps ringing, and vice-versa (answer the stock phone, but Talkatone keeps ringing. Just silencing one is no good because it still shows up on the home screen as an incoming call. And personally, I use the Wifi calling feature 90% of the time at home or when I'm near a WiFi signal.
Both have different numbers as well.
Is there anyway to have them ring independently of each other without enabling & disabling every time I go out?
Any ideas?
Probably more of a talkatone issue I'm guessing. Do you have some kind of call forwarding set up on one of the numbers.
I.never even knew this was possible, so I'm just not sure where you could start troubleshooting.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
Probably more of a talkatone issue I'm guessing. Do you have some kind of call forwarding set up on one of the numbers.
I.never even knew this was possible, so I'm just not sure where you could start troubleshooting.
Sent from my SGH-T999 using xda premium
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Click to collapse
I was just hoping it was encountered by someone else that had found a solution. It is a forwarding issue, but I followed the steps sited at Talkatone website to solve it, which it didn't. I've also sent them a email, but like I said, I was just hoping someone had had it before.
Kamau54 said:
I was just hoping it was encountered by someone else that had found a solution. It is a forwarding issue, but I followed the steps sited at Talkatone website to solve it, which it didn't. I've also sent them a email, but like I said, I was just hoping someone had had it before.
Click to expand...
Click to collapse
Trying one more time, since sending emails to them has produced absolutely nothing.
Talkatone number should not be forwarded. On Google Voice settings/phone you should have Google Voice forward to Google Chat "only". Google Chat in turns forward the call to Talkatone. If you click forward GV to your carrier number too, yeah there's your problem.
So in a nutshell you should check only one of the box. If you have both of them check then both of them will ring.
whatsitsnamenow said:
Talkatone number should not be forwarded. On Google Voice settings/phone you should have Google Voice forward to Google Chat "only". Google Chat in turns forward the call to Talkatone. If you click forward GV to your carrier number too, yeah there's your problem.
So in a nutshell you should check only one of the box. If you have both of them check then both of them will ring.
Click to expand...
Click to collapse
That is the setup I have, yet it still rings both numbers.
Try unchecking the two texts box under forwarding number. Also try alternating between the two forwarding option (chat and T-Mobile). Maybe that will reset it.
Sent from my SGH-T889 using Tapatalk 2

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