[Q] Factory reset & re-root? - Galaxy Note II Q&A, Help & Troubleshooting

Hoping someone can advise...
I have a problem with my rooted Note 2 (which is still under warranty) and the supplier has advised me that I need to do a factory reset to see if this solves the issue, from what I have read I understand that my phone will still actually be rooted after the reset and that I just need to get SuperSU back onto it to give me Super User control again my dumb question is can I just download and install straight from Google Play or is there some other way I need to get SuperSU back onto my phone?
I need to have SuperSU back on as if the handset is OK after the reset I still want to be rooted and if there is still a problem I need the full unroot option so that I can send the handset back for replacement under warranty.
Can anyone advise?

Depending on how you rooted supersu will probably still be there after a hard reset. It normally gets installed as a system application.
Sent from my GT-N7100

Why not just use TA then flash a stock rom, do a factory reset so everything is back to normal. Now if the phone still has the problem you can just hand it straight in under warranty if the phone is fine just root it again no problems. ... win win
Sent from my GT-N7100 using xda app-developers app

No su binary installed
OK thanks for the reply, I've gone ahead and reset my phone and this does initially appear to have sorted the issue I was having so no need to return under warranty so I want to continue as rooted, SuperSU is still on my phone after the reset however even after updating SuperSU I get the message:
'there is no su binary installed and supersu cannot install it. this is a problem'
Can anyone advise how I get the su binary installed again easily/quickly?

Doh!
Turns out I still have the issue with my handset so I'm going to need to try and do a warranty claim and send it back so I need to get SuperSU to work again so I do do a full unroot, can anyone advise how I get the su binary back onto the phone after the master reset I have done?

Google play store, download SuperSU.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

SuperSU is on my device
The SuperSU app is on my device I just get the error message that it cannot see the su binary when I open the app so need to get the binary back on somehow?

Related

[Q] trying to unroot

I realize this may have been asked before and if so i want to apologize in advance. First off Im an android NOOB. Long time iphone user and jailbreaker. Anyhow, I rooted my ATT Samsung Galaxy note 2 with CWM6, I also made a backup after installing this from inside recovery. I believe that is what its called anyhow. I then tryed Jedi X and CleanRom 3.0.1. After giving these 2 a try I realized I prefer stock and set out to go back to that. I followed all the instruction that are listed on the pages within XDA. Ran triangle away and removed SU. After reboot Im still sitting in a modified status.
Now according to Triangle Away documentation this can happen. And I need to install a stock firmware. Im currently downloading that from a link on this site.
I re-rooted and installed triangle away.
My question is what order should everuthing be done? Im guessing, 1, flash stock recovery. 2, run triangle away, Uninstall SuperSU 4 flash factory firmware. Is this correct? Also, how do I flash factory firmware? Do I use factory recovery mode to do this?
Thanks so much for the help in advance.
By flashing factory firmware you are tripping the counter again. If you are already on stock firmware and just rooted look here.
1. Factory reset
2. Restore stock rooted backup
3. Click on thread below
4. Post in thread questions press thanks if it helped.
http://forum.xda-developers.com/showthread.php?t=2020607
Sent from my GT-N7105 using xda premium
Android The Greek said:
By flashing factory firmware you are tripping the counter again. If you are already on stock firmware and just rooted look here.
1. Factory reset
2. Restore stock rooted backup
3. Click on thread below
4. Post in thread questions press thanks if it helped.
http://forum.xda-developers.com/showthread.php?t=2020607
Sent from my GT-N7105 using xda premium
Click to expand...
Click to collapse
Flashing a stock rom through Odin does not trip the counter
Sent from my Bell Note II
If you do triangle away, then go into download mode, then flash stock rom you will trip the counter.... you should have stock rom on before triangle away. Then triangle away. Then unroot.
Sent from my GT-N7105 using xda premium
Android The Greek said:
If you do triangle away, then go into download mode, then flash stock rom you will trip the counter.... you should have stock rom on before triangle away. Then triangle away. Then unroot.
Sent from my GT-N7105 using xda premium
Click to expand...
Click to collapse
Ok I did this. Then went to odin mode here is what it says
Custom Binary Download : no
Current Binary: Samsung official
System Status: official.
Device status in settings still says modified. I have no root, no TA and stock recovery this stuff is driving me batty.
Edit. I just tried to go into stock recovery by volume up, home and power. It DOES not go to whatever menu is there. It just boots.
bigdaddyjosh said:
Ok I did this. Then went to odin mode here is what it says
Custom Binary Download : no
Current Binary: Samsung official
System Status: official.
Device status in settings still says modified. I have no root, no TA and stock recovery this stuff is driving me batty.
Edit. I just tried to go into stock recovery by volume up, home and power. It DOES not go to whatever menu is there. It just boots.
Click to expand...
Click to collapse
Stock recovery should work..... If not try cf root again. That restores stock
Anyways you need to factory reset to change modify to official.
I suggest you dont factory reset unless you need to return it, You may decide to root again as I did.
Android The Greek said:
Stock recovery should work..... If not try cf root again. That restores stock
Anyways you need to factory reset to change modify to official.
I suggest you dont factory reset unless you need to return it, You may decide to root again as I did.
Click to expand...
Click to collapse
Yea, I tried to factory reset, but i was missing the stock recovery so it went into a boot loop. I battery pulled and booted odin and reinstalled factory recovery, using cf-auto root. Here is my question. Everytime I factory reset it auto installs SuperSU. WTH is going on here
What is the downside of staying rooted? Can I still get updates? Maybe not OTA but some how?
Did you go into supersu do full unroot then factory reset?
Being rooted only affects renting and buying from play store and ota updates.
Upside of rooting... having newest firmware before everone else
Sent from my GT-N7105 using xda premium
Android The Greek said:
Did you go into supersu do full unroot then factory reset?
Being rooted only affects renting and buying from play store and ota updates.
Upside of rooting... having newest firmware before everone else
Sent from my GT-N7105 using xda premium
Click to expand...
Click to collapse
The very first time I rooted with cwm6 the tutoril said to make a backup of those settings. Is it possible that when I perform the reset with stock recovery that it is reflashing supersu? Because that is what im seeing on my end. Weird thing is that odin mode still shows 0 flashes but cant get rid of supersu it just comes back after reset.
bigdaddyjosh said:
Yea, I tried to factory reset, but i was missing the stock recovery so it went into a boot loop. I battery pulled and booted odin and reinstalled factory recovery, using cf-auto root. Here is my question. Everytime I factory reset it auto installs SuperSU. WTH is going on here
What is the downside of staying rooted? Can I still get updates? Maybe not OTA but some how?
Click to expand...
Click to collapse
if you're still stuck, consider the using the method i followed in post 51 in the cf root thread (steps 2-8). ignore step 1 if you don't have a custom recovery (e.g., CWM or TWRP). i've followed the steps listed in that post on 4 different devices and it's worked every time. good luck, hope you get this resolved.
Did you go into supersu and click full unroot thats the last step.
Then you can facrory reset in stock recovery.
Sent from my GT-N7105 using xda premium
Ive followed your direction. I have no custom recovery. Odin download mode still shows official with no counts of flashes.
After bootup I still have SuperSu.
I have done complete unroot with superSu so many times its not funny. Each time I do the unroot I go and do a factory reset. And after every reset it restores root. Under device status it says modified, but Odin says im good. Can I do OTA in this status?
I shouldnt say it restored root after factory reset but it does restore supersu.
After you do full unroot go to play store and unistall all supersu supersu pro super user etc. Then factory reset.
Also take a screenshot of your device app drawer after you factory reset.
Sent from my GT-N7105 using xda premium
So I was jacking with my phone at work today and I was looking at the internal memory. I had several entrues for titanium backup still sitting there. Wanting to get rid of all things root on my phone I went througj and deleted everything resembling root apps. Then rebooted. Check device settings and it says NORMAL!!! I dont know which app or what was causing it and I dont care. It is back to normal. Thanks for all your help last night.
No problem please don't make this a reason you dont root in the future. I learned the hard way like you did with help from the good people here. Im sure you will be alot more successful on the next go around.
Sent from my GT-N7105 using xda premium

[Rogers 317M] Cannot reset flash counter

***UPDATE****
I suspect the problem originates from a corrupted efs file. *#06# gives null/null for IMEI. I need to find a way to re-write the original IMEI (I know it).
Hi,
I've got a Galaxy Note II I need to get serviced. The issue is it cannot read a SIM card.
The device was rooted by somebody else (not me) so I have no idea what they've done. There is no nandroid backup.
When in Download Mode, it says custom, and under phone status, it displays 'modified'
I've attempted CFs method to re-root and reinstall stock recovery, using triangle-away, unrooting and restoring, but it still shows modified.
Everytime I use triangle away, it says it's unable to display flash counter, but when use triangle away to get to recovery, it displays a flash counter of 1. Every time I've tried this, it's still the case.
What can I do to fix this? I'm currently in the process of using the noteII toolkit to try and restore to factory, root, reset counter, unroot and restore, hopefully it can fix it.
is there something I'm missing? Help is appreciated.
I used traingle away but when ta reboots the phone and you have to push volume up to reset it after you press up wait for screen to go blank and pull battery before phone starts again. The put battery back in hold home volume down and power to get into download mode. Use odin to flash stock fimware and after phone restarts it will have no on counter but still say custom or modified but just do a factory reset from stock recovery then it will be good to go.
Sent from my SAMSUNG-SGH-I317 using xda premium
Agreed on the Odin of a stock build. .
Without knowing its history, we can't get you the steps back other than the odin method.
Odin will repair the issue as stated above. ..g
http://forum.xda-developers.com/showthread.php?t=2004650
1.Flash root injected from link above choose Rogers one.
2. Install triangle away.
3. Run Triangle away ( dont worry if it shows 1 just ignore it.)
4. Run super user and unroot your phone.
5. Reboot to stock recovery and perform factory reset twice.
6. Boot phone to download mode and check if phone resets to official and Samsung status.
Sent from my SGH-I317M using xda premium
jon3sh said:
http://forum.xda-developers.com/showthread.php?t=2004650
1.Flash root injected from link above choose Rogers one.
2. Install triangle away.
3. Run Triangle away ( dont worry if it shows 1 just ignore it.)
4. Run super user and unroot your phone.
5. Reboot to stock recovery and perform factory reset twice.
6. Boot phone to download mode and check if phone resets to official and Samsung status.
Sent from my SGH-I317M using xda premium
Click to expand...
Click to collapse
I've followed this exactly, but when I boot to DL mode, it still shows Custom for the software (Bootloader is Samsung official) (Yes, I've done factory reset after, still shows Custom/Modified)
Trying again with the older OS version, hopefully that will make a difference?
amace04 said:
I've followed this exactly, but when I boot to DL mode, it still shows Custom for the software (Bootloader is Samsung official) (Yes, I've done factory reset after, still shows Custom/Modified)
Trying again with the older OS version, hopefully that will make a difference?
Click to expand...
Click to collapse
Older ROoted ROM did not boot... hmm....Same with the older root-injected ROM.
Any thoughts? All methods above didn't work.
amace04 said:
Older ROoted ROM did not boot... hmm....Same with the older root-injected ROM.
Any thoughts? All methods above didn't work.
Click to expand...
Click to collapse
Does your counter resets to 0 except for bottom shows modified? Just wondering if you use free unlock method before.
Sent from my SAMSUNG-SGH-I317
jon3sh said:
Does your counter resets to 0 except for bottom shows modified? Just wondering if you use free unlock method before.
Sent from my SAMSUNG-SGH-I317
Click to expand...
Click to collapse
Everytime I load Triangle Away on the root-injected stock rom, it is unable to determine Flash counter. I have to use TA to boot into the recovery mode TA uses, then it always shows at LEAST 1 (only more than one if I have flashed a new recovery).
When I reset flash counter, it still shows Custom on DL mode, and modified under device status. If I re-install TA, it still shows 1 on the flash counter.
I don't know if it has been unlocked or not, as I mentioned, I'm not the one who originally rooted it, and have no way of finding out. I'm just trying to return to official so it can be serviced.
Another thought, are there any residual files or something that could be left on the device that trigger the device status?
I've now tried the factory rooted ROM/Recovery/TA/uninstall/unroot/restore/restore method many times, and always still shows custom/modified/flash counter of 1.
What about the TA workaround? How does this work?
I ran it, rebooted, it still shows modified. From there I assume I should uninstall TA/unroot then wipe?
Under DL mode, Customer Binary download: No
Current Binary: Samsung Official
System Status: Custom
amace04 said:
What about the TA workaround? How does this work?
I ran it, rebooted, it still shows modified. From there I assume I should uninstall TA/unroot then wipe?
Click to expand...
Click to collapse
I wouldnt worry about TA showing flash counter 1 all you need to check is under download mode if evereything resets there. After running ta unroot using superuser. Reboot to stock recovery and do factory reset and flash regular stock rom with no root. Go back to to stock recovery and do another factory reset.
Sent from my SAMSUNG-SGH-I317
Other potentially relevent info:
IMEI/IMEI SV in status shows "Unknown"
After installing the Rogers stock OS, Build number is: JZ054K.1317MVLBMA3
Baseband version: Unknown.
Seems the Unknown IMEI is the culprit. Can't believe I didn't look there first. I'm guessing that opened up a whole new can of worms. Any way around that at all? I know the original IMEI? Possible to modify an efs file to have the existing IMEI?
jon3sh said:
I wouldnt worry about TA showing flash counter 1 all you need to check is under download mode if evereything resets there. After running ta unroot using superuser. Reboot to stock recovery and do factory reset and flash regular stock rom with no root. Go back to to stock recovery and do another factory reset.
Sent from my SAMSUNG-SGH-I317
Click to expand...
Click to collapse
Everything resets in DL mode except device status (Still shows custom, and modified under device status in About),
Now, The rooted rom I'm using has SuperSU instead of superuser, does that matter?
jon3sh said:
I wouldnt worry about TA showing flash counter 1 all you need to check is under download mode if evereything resets there. After running ta unroot using superuser. Reboot to stock recovery and do factory reset and flash regular stock rom with no root. Go back to to stock recovery and do another factory reset.
Sent from my SAMSUNG-SGH-I317
Click to expand...
Click to collapse
I've determined the issue is a damaged efs partition. Ikeep getting null/null when hitting *#06#, and under status it shows unknown for IMEI/IMEI SV.
Please close thread, I'll be looking for a solution to that.
amace04 said:
I've determined the issue is a damaged efs partition. Ikeep getting null/null when hitting *#06#, and under status it shows unknown for IMEI/IMEI SV.
Please close thread, I'll be looking for a solution to that.
Click to expand...
Click to collapse
Can you please post your findings on how to fix/repair/rebuild/regenerate... the efs partition. I too suspect the same problem with my device and would like to give that a shot to try and revive my phone. For me *#06# shows my IMEI and my baseband but it just won't connect to network or get out of the Airplane Mode. I've flashed the stock ROM and modem - still nothing.
I dont think anyone has got there imei back on note 2
allen81 said:
Can you please post your findings on how to fix/repair/rebuild/regenerate... the efs partition. I too suspect the same problem with my device and would like to give that a shot to try and revive my phone. For me *#06# shows my IMEI and my baseband but it just won't connect to network or get out of the Airplane Mode. I've flashed the stock ROM and modem - still nothing.
Click to expand...
Click to collapse
If your phone is rooted ( I assume it is), using something like ES file manager, or ROot manager, check out your EFS folder (located at the root of the phone), Mine's empty, therefore I get null/null. If you're still showing IMEI, good chance just your nv_data file is corrupt, or it could be something as simple as a bad radio?
amace04 said:
If your phone is rooted ( I assume it is), using something like ES file manager, or ROot manager, check out your EFS folder (located at the root of the phone), Mine's empty, therefore I get null/null. If you're still showing IMEI, good chance just your nv_data file is corrupt, or it could be something as simple as a bad radio?
Click to expand...
Click to collapse
Hey thanks for replying - I forgot to update: I had a QCN which I backed up (too late in the process and I still suspect it might have issue) but I restored that and flashed 4.1.1 stock again - finally I was out of the Airplane Mode but still no signal. Left the phone overnight and woke up today to find it connected to Rogers with just 1 bar signal strenght. Been carrying the phone with it, especially through areas with good reception and its still at 1-2 bars max. So NOW the issue is poor reception...any suggestions on that?

[Q] Issue with unroot

Ok so I followed the guide to unroot my Sprint GN2 with the instructions in this link on xda http://forum.xda-developers.com/showthread.php?t=2086769.
The problem is, after first using Triangle away and reset binary count, then did full wipe in TWRP, and reflashed KIES_HOME_L900VPALJ1_L900SPTALJ1_265523_REV04_user_low_ship.tar.md5 I end up with a stock system and everything seems golden, except when I reboot into download mode, I have a binary count at 1. Everything else says system official and whatnot, just that dang binary count is still at 1. Any advice to help me? You have to reroot with supersu to use triangle away again, reset binary, then im back to square one again.
Also one time I got the binary to show 0, but TWRP was still installed which I think cause it to say Custom in the download mode instead of Samsung Official. And I do not know how to unstall twrp. I need it to show samsung official, 0 binary, so I can return to sprint. Please help someone thank you.

Help me make my S3 have "official" binary and "normal" status

I'm following some steps here and there on the internet and it' still not working. this is a summary of what i did:
1. Unrooted my phone flashed stock rom (s3 wind SGH-T999V)
2. found out my phone still said modified so I rooted my phone using CF- Auto Root ([SGH-T999] CF-Auto-Root - xda-developers)
3. Then I installed TriangleAway and cleared flash counters
4. When I go to "Download Mode" it says Official and 0 counts. Im happy
5. I restart phone and then my under settings it says "modified" now im confused
6. I go to Superuser app (since i'm still rooted) and go in settings and select clear root (basically unrooted)
7. Go to recovery and then factory reset
8. Go back to "download mode" and now it says Custom and I have 1 count. now im mad
9. Settings still says modified
My goal is to have the "download mode" say Official with no counts and have the status in settings say "normal" instead of "modified"
Thank you.
Why is it that I never recieve responses on this website? Is there some sort of boycott towards beginners/new posters?
After resetting the flash counter do u check mark the system modified work around? If you don't check the system modified it usually gives me the device status as modified. Make sure u have super su pro to be able to check mark system modified workaround in triangle away.
I don't see that option on Triangle Away, i'm using v3.10
Why dont you flash root66 for your device through odin or flash back to stock.
Sent from my SGH-T999 using xda app-developers app
Richcar said:
Why dont you flash root66 for your device through odin or flash back to stock.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I did flash back to stock but I don't know what root66 is
Well thanks any way. I got it to work.

[Q] Help, CF-Auto-Root says its rooted but it's not ...

Hi everyone,
FIrst off, I rooted using the wrong CF-RooT. I had used the N-7100 version instead. Thank god it did not brick my phone but of course the root didn't work. So i used the proper one SGH-I317M with Odin, however it still does the installing SU, stock recovery etc but I still don't have root.
I also tried uninstalling SuperSU, then doing ODIN CF-Auto-Root then installing SUPERSU again and that still didn't work.
Does anyone have an idea of why it's not working even with the right file? Do I need to delete files install files from the 7100 that was left there etc?
Kinda lost right now.
Thanks,
Figured it out.
I had opened up KIES and used the emergency recovery. Entered in my model # and SN. Then it downloaded by my providers's aka Rogers stock 4.3 ROM. However, it kept on staying at the Samsung logo screen. I went into stock recovery mode and deleted the cache / data and all was fine after that!
Cell signal and root works....so I guess is if all else fells go back to stock using Kies.

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