Note II no USB PC connection/ - Galaxy Note II Q&A, Help & Troubleshooting

When I connect my friends Note II into a Laptop, I get nothing on both the PC side and the phone side.
The phone only charges and does nothing else. In settings->About, it says that the phone is charging via USB.
I dont get anything on the Notification Center like I am supposed to.
I've tried changing USB cables, didnt work.
USB OTG Cables work fine though.
The phone has been Reset twice already. First when my friend started complaining that the phone didnt charge, and second because of the USB connection problem.
It is rooted and runs 4.1.2 Stock.
I've tried Easy UMS, and it didnt work.
Is this a hardware issue?

I am assuming you already got the pc note2 drivers installed.
Try backing up the rom then wipe the phone and flash a custom rom.
Sent from my GT-N7100 using XDA Premium 4 mobile app

GO to recovery menu and do a nandroid backup then wipe/data factory reset and then will wipe cache partition, go to advanced and clear battery stats and clear dalvik cache. Don't restore just restart the phone and try to install to install drivers. If doesn't help do a google research.
¤ Sent from MY Samsung Galaxy Note II using XDA premium HD app ¤

Zionator said:
I am assuming you already got the pc note2 drivers installed.
Try backing up the rom then wipe the phone and flash a custom rom.
Sent from my GT-N7100 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
GO to recovery menu and do a nandroid backup then wipe/data factory reset and then will wipe cache partition, go to advanced and clear battery stats and clear dalvik cache. Don't restore just restart the phone and try to install to install drivers. If doesn't help do a google research.
Click to expand...
Click to collapse
Right. The "full wipe". I am gonna try that and be back with the results later.
Thanks for the help. :good:

Related

Phone wont boot

So I rooted by phone and tried to install a new ROM, now the phone wont boot, It gets to the flash animation S logo and just keeps doing that, any solutions?
cbbordianu said:
So I rooted by phone and tried to install a new ROM, now the phone wont boot, It gets to the flash animation S logo and just keeps doing that, any solutions?
Click to expand...
Click to collapse
Can I get more info, like which rom did you flash, and how did you root your phone, what process did you take? Did you do wipes prior to flashing. Thanks, will try to help you out.
Go back into recovery and flash your backup or use Odin to flash a stock rom, your just in a bootloop. You mustve flashed a bad download.
Sent from my SGH-T989 using xda premium
Seanster_GBaxe EX v1.4.1:Taste of ICS is the rom... pretty much used odin to install cwm base recovery 5.0.2.6 I dont think i wipe prior to flashing. Once I installed the rom it booted fine but everything was slow and my phone kept getting errors, so then i went back in cwm and wiped all the data, now when i try to install the rom again it just takes like 5 seconds to install, i reboot the phone but it keeps going into a loop.... at this point i am pretty lost. I am new to this stuff... :/
How do i download this rom/kernel/mod........
Oh thats right its in the wrong section ah thats it no wonder i couldnt figure it out (sarcasm)
Sent from my SGH-T989 using XDA App
Did you try clearing cache , wiping dalvik and fixing permissions?
cbbordianu said:
Seanster_GBaxe EX v1.4.1:Taste of ICS is the rom... pretty much used odin to install cwm base recovery 5.0.2.6 I dont think i wipe prior to flashing. Once I installed the rom it booted fine but everything was slow and my phone kept getting errors, so then i went back in cwm and wiped all the data, now when i try to install the rom again it just takes like 5 seconds to install, i reboot the phone but it keeps going into a loop.... at this point i am pretty lost. I am new to this stuff... :/
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
On a more helpful note just wipe and reflash another rom or a backup if you have it, if that fails odin to the stock rooted rom.
Sent from my SGH-T989 using XDA App
yah man, I am not sure how to go back to the stock rom
cbbordianu said:
yah man, I am not sure how to go back to the stock rom
Click to expand...
Click to collapse
Use odin, you used it to flash recovery same process to flash stock rom just find a file to flash through odin
Sent from my SGH-T989 using XDA App
ebatr8 said:
Use odin, you used it to flash recovery same process to flash stock rom just find a file to flash through odin
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
Ok so i got a stock ROM, what do i do in ODIN, the only thing i used odin was for cwm recovery....
cbbordianu said:
Ok so i got a stock ROM, what do i do in ODIN, the only thing i used odin was for cwm recovery....
Click to expand...
Click to collapse
I did that and still in a bootloop
Did you goninto recovery and wipe cache dalvik and permissions. Or even better just factory reset after installing stock rom. Odin to stock doesnt faxtory reset your phone. Old files could still be lingering in there.
cbbordianu said:
I did that and still in a bootloop
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App
chib1panda said:
Did you goninto recovery and wipe cache dalvik and permissions. Or even better just factory reset after installing stock rom. Odin to stock doesnt faxtory reset your phone. Old files could still be lingering in there.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
i did that and the same thing is happening, this blows
Try redownloading the rom, then in recovery make sure you are A. Wipe Factory Data Reset, B. Wipe Cache, C. Advanced Menu Wipe Dalvik D. Advanced Menu Wipe Battery Stats, E. Mounts/Storage Format Cache, System, Boot, Emmc, Then flash the Rom.
Silly question but are you installing 1.4 before flashing 1.4.1? Cause I think that ROM needs the 1.4 full flashed prior to flashing 1.4.1.
Sent from my SGH-T989 using XDA App
can you give me a link to a stock ROM? the one i am using is SGH-T989-Stock-UVKID
so then I do what you just told me
A. Wipe Factory Data Reset, B. Wipe Cache, C. Advanced Menu Wipe Dalvik D. Advanced Menu Wipe Battery Stats, E. Mounts/Storage Format Cache, System, Boot, Emmc,
Then flash the Rom - Go into Odin and Select the file(click pda), then click start - correct?
Follow this to get to stock. http://forum.xda-developers.com/showthread.php?t=1462870
if phone isnt stock and you still have files there then do factory reset from phone or stock recovery.
Sent from my SGH-T989 using XDA App
Royalknight6190 said:
Try redownloading the rom, then in recovery make sure you are A. Wipe Factory Data Reset, B. Wipe Cache, C. Advanced Menu Wipe Dalvik D. Advanced Menu Wipe Battery Stats, E. Mounts/Storage Format Cache, System, Boot, Emmc, Then flash the Rom.
Click to expand...
Click to collapse
ok so i did that now its stuck at the first screen "samsung galaxy s2 ANDROID 4G TMOBILE"
I think its because everything is wiped off my phone... i am so lost, i hate doing this stuff
chib1panda said:
Follow this to get to stock. http://forum.xda-developers.com/showthread.php?t=1462870
if phone isnt stock and you still have files there then do factory reset from phone or stock recovery.
Sent from my SGH-T989 using XDA App
Click to expand...
Click to collapse
doing this as we speak, keeping my fingers crossed
me too.
cbbordianu said:
doing this as we speak, keeping my fingers crossed
Click to expand...
Click to collapse
Sent from my SGH-T989 using XDA App

[Q]wont go past samsung logo

so i tried to reinstall stock rom from tmobile after i was disappointed with the jelly bean leaked update but now the phone boots up but wont go past the last samsung logo =/ some help would be appreciated and i tried reflashing the rom as well but only way it works is if i reflash the jelly bean update ..
Boot into recovery and wipe cache, dalvik and factory reset.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Boot into recovery and wipe cache, dalvik and factory reset.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
anyway i can do that but still keep my apps and stuff? like if i back up to my computer then like copy and paste it back into the internal drive will that work?
jodady23 said:
anyway i can do that but still keep my apps and stuff? like if i back up to my computer then like copy and paste it back into the internal drive will that work?
Click to expand...
Click to collapse
You can try using titanium backup or another like it. Or restore the data partition from your nandroid.
BUT!, I wouldnt recommend this. You are trying to go from jb to ics while keeping the apps and data you had while in jb. Ill bet this is exactly whats causing it to hang. you will be much better off and have a more stable system if you do a clean install.
Copy all of the apps you have in /data/app to your external sdcard. Then reinstall from those.
When ever making a jump from one os version to another it is always best to do a clean install.
Sent from my SGH-T999 using xda app-developers app
Just wipe cache, clear dalvik cache, wipe data/factory reset. Dalvik cache is located under advanced. Those are the steps to flashing ROM'S. If you don't have Titanium Backup from the market, I highly recommend it. Any apps you downloaded from the market will automatically restore after you sign in. But if you are stuck, just to the 3 steps above in CWM. Or just flash a older ROM you might have stored just to get back to normal. Hope this helps. Good luck brother!
Sent from my SGH-T999 using xda premium

Not turning on!

I flashed the CWM and I was able to go into recovery and flash the liquid rom. And now it doesnt turn on or even vibrate when I try to power it on. Nothing on the screen. And when i plug it into the computer a message asking me to format the Drive. And screen doesnt turn on or show the charging indicator when I try to charge it.
DDeveryday said:
I flashed the CWM and I was able to go into recovery and flash the liquid rom. And now it doesnt turn on or even vibrate when I try to power it on. Nothing on the screen. And when i plug it into the computer a message asking me to format the Drive. And screen doesnt turn on or show the charging indicator when I try to charge it.
Click to expand...
Click to collapse
You guys aren't reading.... you flashed the wrong rom... you were supposed to flash the Hercules one... which one did you flash? now you better have warrantee...
Sent from my SGH-T989 using xda premium
Is there any way to fix it?
Sent from my Nexus 4 using Tapatalk 2
DDeveryday said:
Is there any way to fix it?
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
Not that i know of that's why i said you better have warrantee... which one did you install?
Sent from my SGH-T989 using xda premium
djtheraven said:
Not that i know of that's why i said you better have warrantee... which one did you install?
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I installed CWM with odin and I was able to boot into CWM recovery I wiped data and cache then install LIQUIDSMOOTH rom then latest gapps and restart.Nothing shows up on the screen and no vibration or anything.
I got the phone for about 8 months. Should I send it in to Samsung or try one of those jtag repair service. Their description says they can repair hard brick devices. Has anyone tried it and are they reliable?
if you have CWMR installed you should be able to just turn off your device and turn it on hold both volume up and down once the CWMR comes up take your fingers off the volume buttons.
EDIT: if you can access the CWMR find the proper ROM for your device put in a SDcard and put the SDcard in your phone and boot up CWMR and install from zip from sdcard following this to install it correctly.
I normally do...
Wipe Data/Factory reset
Wipe cache partition
install zip from sdcard
go to Advanced
Wipe dalvik cache
Wipe battery status
Fix permissions (just incase)
Reboot Device
wait about usually 3-8 minutes depends on the ROM. if it's longer then that then your stuck in a boot loop
this is all on done on CWMR v6.0.1.5
Same thing happen to me. Now my phone won't turn on

[Q][ROM] I'm lost!

Blue gs3, rooted, stock ROM, I think...
New phone & I've never delt with a rooted phone. I'm so lost, how do I find what ROM I'm running?
Here are my 2 main problems
When I try to go to more settings under wireless & networks I get message
Com.android.phone has stopped working
The phone isn't recognized by my pc.
I believe it's the ROM and/or an MTP issue. (I've tried KIES, GS3 toolbox, & neither with just the drivers installed)
Would a older ROM that uses UMS fix this?
I need simple solutions if possible.Would it be sound to try to unroot & go back to stock?
Sent from my SPH-L710
Also, it may be relevant to note that when I got the phone, I took it to Sprint to swap #'s. They had to factory reset it to get the Wi-Fi and/or 3G radio's to work...
Sent from my SPH-L710
I would say basic steps.
1. Boot to Recovery
2. Wipe Dalvic Cache
3. Wipe all Data, System
4. Reflash your 'stock' rom
This process you will lose all programs/data on the phone.
fourdimentions said:
Also, it may be relevant to note that when I got the phone, I took it to Sprint to swap #'s. They had to factory reset it to get the Wi-Fi and/or 3G radio's to work...
Sent from my SPH-L710
Click to expand...
Click to collapse
First off, in your settings: About Phone, you'll be able to see what ROM (version, baseband, kernel, etc.) you're running.
Second, do you have a custom recovery installed? The easiest way to find out is to turn your phone off and boot into recovery (hold the buttons for Volume Up, Home, and Power until the phone powers up). The two custom Recoveries available are CWM and TWRP. If you have either of those, this might be the best way to fix your issues is to wipe cache and dalvik cache. Reboot and see if these issues are resolved.
Now, if you want to mess around with anything else in recoveries, it's best to make a nandroid backup of your current setup. It's easy to do with either recovery (look for "backup" menus).
If the above doesn't work, you can try to clear (or wipe) data. This will wipe your accounts, settings, apps, etc. but will leave you with a "stock" ROM. While it would be a pain to re-setup the phone as you like it, it's better than a full wipe.
If none of the above works, the final step would be to flash the Stock Rooted ROM by Freeza. If you download it on your computer, you won't be able to copy it over to your phone (because of the issues you stated in OP). But, you should stil be able to connect through your recovery. Since I use TWRP, I'll walk you through the menu's for that (CWM should be similar).
Connect USB cable to computer -> Mount Menu -> Mount USB Storage.
Now your computer should see a "removable disk" with the contents of your SD Card on it. Now you can copy the ROM you downloaded over to the SD Card.
Now that the file is actually on the phone, you can flash the ROM zip in recovery. Whenever you do this, it's best to do what is called a "full wipe" in the recovery. You'll lose all your apps, settings, etc but it's relatively easy to get it back (through Google Play, accounts, etc). In TWRP, what I always do is the following:
1) Nandroid backup: I normally name it something along the lines of "2013-03-14 - ROM NAME - ROM VERSION." This way, when I look through my backups, I can easily see what I was running (what I'm restoring when I want to restore).
2) Wipe Menu - Factory Reset. This will wipe all custom data off of the phone. For me, this is a must before flashing any new ROM. Other people will "dirty flash" Roms on top of each other. For me, that's a recipe for disaster, as any leftover settings/code will inevitably interfere with the new ROM and will mess things up.
3) Wipe Menu - Dalvik Cache and Cache: If I recall correctly, the Factory Reset does both of these, but it doesn't hurt to do it again.
4) Install: This is where you find the ROM zip file you downloaded and install it. Should take less than a minute, but some larger ROMs could take a little longer (not 10 minutes, though).
3) Wipe Menu - Dalvik Cache and Cache: Again, not technically required, but I tend to wipe the cache and dalvik cache very often.
3) Reboot Menu - System: Pretty self-explanatory, but it'll reboot your phone and you can set it up all over again.
Let me know which one works.
I wiped the dalvik cache, that fixed the com.android.phone error in the wireless settings menu!
Did a complete wipe and flashed the stock rom by frezza,
Wiped again and am now running darthstalker x,
Still no change to the USB connectivity problem with either ROM
Damn MTP looks like there is no work around.
Maybe Wi-Fi data transfer is my only option.
This is my first non stock ROM, and the only problem I'm having so far is that it won't charge after being powered off. Not too bad I guess!
Sent from my SPH-L710 using xda app-developers app
Almost forgot to let you know, even in download mode it still will not connect to PC.
Windows 7 64 bit w/ all the proper drivers installed.
Sent from my SPH-L710 using xda app-developers app
fourdimentions said:
Almost forgot to let you know, even in download mode it still will not connect to PC.
Windows 7 64 bit w/ all the proper drivers installed.
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
i dont know about pc. but i know that for mac you have to download a program called android file transfer...
Hamspiced said:
i dont know about pc. but i know that for mac you have to download a program called android file transfer...
Click to expand...
Click to collapse
Tried that, no access to ext SD. But air droid and Wi-Fi droid look like they might work. I've got Wi-Fi droid set up, will let you know how it works...
Sent from my SPH-L710 using xda app-developers app
fourdimentions said:
Tried that, no access to ext SD. But air droid and Wi-Fi droid look like they might work. I've got Wi-Fi droid set up, will let you know how it works...
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
are you sure its the phone? have you tried in another pc? I am curious if your pc just doesnt want to play well with your phone..
Try turning on USB debugging in developer options
Sent from my Nexus 7 using Tapatalk 2
Yes, tried other computers and USB debugging is on.
Sent from my SPH-L710 using xda app-developers app
Cabling matters. I have two USB cables. One works, one doesn't. (The one that works is the thicker one... more shielding?)
Also, as you totally sure that you have the right drivers installed?
Here's a list of troubleshooting tips even though you've tried some
1. try different usb ports
2. Uninstall and reinstall drivers
3. Try different usb cords
4. You can also download mobile Odin and flash things that way. It's the same thing as doing it on a computer just on your phone.
Sent from my SPH-L710 using Tapatalk 2
I haven't tried different cables only the one that came with the phone. And if i can't connect the phone to the computer Odin won't help. But I'll try to connect I'm download mode. And I'll try different cables. Will let you know. Ever everybody that's posted, thanks for the all the ideas!
Sent from my SPH-L710 using xda app-developers app
fourdimentions said:
I haven't tried different cables only the one that came with the phone. And if i can't connect the phone to the computer Odin won't help. But I'll try to connect I'm download mode. And I'll try different cables. Will let you know. Ever everybody that's posted, thanks for the all the ideas!
Sent from my SPH-L710 using xda app-developers app
Click to expand...
Click to collapse
when ever flashing always use a thick heavy duty cable I recommend BB cables
http://www.amazon.com/BlackBerry-Ca...d=1364055777&sr=8-1&keywords=blackberry+cable
The best cables i have found for our phones are actually made by logitech. I found them because i used to setup their harmony remotes for BBY. the nicer remotes use Microusb and the cable that they include with it is INCREDIBLE. It is night and tight, and very well made. this is all i could find online. but it is this exact cable.
http://compare.ebay.com/like/220831741556?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar

[Q] Galaxy s3 bricked

I was trying to root my phone using the samsung gs3 toolkit, but after running it I couldn't turn on my phone. Now, when I turn my phone on, all it does is go to the samsung screen for about a second and turn back off. I have tried factory reset, but that didnt work. I realize it is my fault, and all that other stuff they say before rooting a phone, but would someone please help me?
Did you try wiping partition and delvik cache in recovery? If that doesn't work can you access download mode via volume down + home + power...than flash firmware via odin.
Sent from my SGH-I747M using xda app-developers app
I spent a while googling it, and fixed it. The odin way worked, but i never had the option for the delvik cache which is odd. Thanks for helping

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