Develop Bugs

Galaxy S2 White - Backorder - Who else is suffering?

So I just joined tmobile a few days ago and i ordered a Galaxy S2 (White) and on the phone they told me it was in stock and ready to ship. I even opted for overnight shipping. That was 5 days ago.
After calling tmobile they explained to me that they are completely UNAWARE of an items stock until the item is actually ordered. This is poor inventory organization to me. So I asked how long they think it would take, and they told me that there is no sure way to find out. It could be 2 weeks, it could be 2 months.
The best part is, they started immediately charging me for my account THE DAY OF ORDER. and when i brought that up they told me there is nothing they can do about that refunding wise. But i do have the option to cancel service alltogether.
This is messed up. Anyone else on backorder? Previously on backorder? How long did you have to wait?

Let it out. Feel better?
Sent from my SGH-T989 using XDA App

Sounds to me like you need to get back on the phone and complain until they put you in touch with someone who is going to make things happen for you. That's pretty poor service. I haven't had any issues with backorder but I have had my spats with tmobile. Just keep calling, keep your cool, and keep asking for someone with more authority.
I'm curious to see how it unfolds.

Wow, that is bad inventory management, you'd think in this day and age everything would organised electronically and these type of **** should not happen.

Please cancel and reorder a black one. Or argue till they give you a refund. I dont know the tmboile retentions number. Hope someone has it to help.
No reason for this. Customer service should care and make an effort to resolve this. You are a new customer for crying out loud!!!
sent from the Dark §¡3€

novanosis85 said:
Please cancel and reorder a black one. Or argue till they give you a refund. I dont know the tmboile retentions number. Hope someone has it to help.
No reason for this. Customer service should care and make an effort to resolve this. You are a new customer for crying out loud!!!
sent from the Dark §¡3€
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I totally agree! I said to them that i left sprint for them, and how are they showing me that they deserve my business? The man on the phone literally says "Im not sure"

I heard they will not be making the white GS2s anymore. Anyone on Craigslist wants $450+ for one in my area.

Call tmobile and choose cancel in the IVR system. That will take you straight to retentions where you can plead your case. Good luck.
sent from the Dark §¡3€

vabeach454 said:
I heard they will not be making the white GS2s anymore. Anyone on Craigslist wants $450+ for one in my area.
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Click to collapse
Just because it is $450 (which for a no contract device like this is actually cheap compared to the $699 msrp) doesn't mean they arent making them anymore. Yes they are limited edition, but still advertised on their website, as well as wirefly etc

tmobile is closed today so that their employees can "Spend the holiday with their families". Are you kidding me? President's day shouldn't apply to ANYONE that is not directly in contact with THE president or a past president.
What the hell did I sign up for? This is AWFUL customer service.

Wow this is complete bs, they should give you a refund, or lower the price of the device.

aplacetorest said:
tmobile is closed today so that their employees can "Spend the holiday with their families". Are you kidding me? President's day shouldn't apply to ANYONE that is not directly in contact with THE president or a past president.
What the hell did I sign up for? This is AWFUL customer service.
Click to expand...
Click to collapse
Yep... should have done your research before switching. T-mobile has the cheapest prices (per month) but has the most awful customer service and is always last in line for the next best phone.
I am on your side but really, T-mobile has been going down the tubes and if you read any sort of tech news, you should know this.
Check here....
http://www.tmonews.com/

If you live near a Target store they sell the white Galaxy S II for $149. Call to see if they have them then cancel over the phone and go sign up in a Target store.
Sent from my SGH-T989 using xda premium

Towle said:
If you live near a Target store they sell the white Galaxy S II for $149. Call to see if they have them then cancel over the phone and go sign up in a Target store.
Sent from my SGH-T989 using xda premium
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Click to collapse
He is right. A buddy of mine got one from target.
sent from the Dark §¡3€

Yea that's a jacked situation, I just upgraded to the White SGSII, went to Wal-Mart, cause I know T-Mobile CS is the worst in the business as of right now, got it for 148.88 plus a 50 gift card, so its like a 100bucks, cancel and go to Wally World.

cordaylec said:
Yea that's a jacked situation, I just upgraded to the White SGSII, went to Wal-Mart, cause I know T-Mobile CS is the worst in the business as of right now, got it for 148.88 plus a 50 gift card, so its like a 100bucks, cancel and go to Wally World.
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Click to collapse
I would go to another store immediately if they didn't honor the promotion for the Galaxy S2. They charged me $29.99 for the White Galaxy S2

I'd say go to target I just left sprint also and picked up a white and black gs2 from target for 99.99 each took a few days for them to get the white one from there warehouse since they didn't sell them yet at that store but got the lower price. Also data is a lot faster with tmo

got mine from Walmart for 148.88 with a 50 gift card. Took me 10 minutes in and out.
Sent from my SGH-T989 using XDA App

When I ordered my white GS2 during the recent FAR promo via csr, I got an email later that day saying phone was back ordered. I called the next day only to be told by different csr phone is not on back order, but will be shipped that week. All things considered, I'm surprised about the poor inventory tracking system. so, agreed on that point.
Anyways, the phone was shipped couple days later and received it within a week. so, I suggest giving them another call and see what the status is. Good luck!

synergeticink said:
Its because you were talking to Customer Care, right? If you talk to retention/Upgrade department they can see the stock in real time. CS can not.
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No such thing as a upgrade department and no retention can't see stock in real time no one can. The only difference rentention has is they have a different order system but if customer care has it backordered then so do we.
Sent from my SGH-T989 using Tapatalk

Blue HTC One Verizon Released

Looks like the Blue HTC One is out on Verizon now...as expected it's just in time for first day users to not be able to exchange it out:
http://www.androidcentral.com/here-s-blue-htc-one-verizon
Edit: Adding information about availability:
cbrown245 said:
Vzw said that the blue is through Best Buy only , just fyi when calling around .
Sent from my HTC6500LVW using Tapatalk 2
Click to expand...
Click to collapse
Edit: More info confirming it's at Best Buy only:
http://www.engadget.com/2013/09/06/verizon-blue-htc-one-now-available-best-buy/

I think blue looks ugly.

I'm torn in getting it or not. I have the silver one but it's less than 14 days since I got it.
However, I did the alternate upgrade shuffle so I don't really want to go through it if its a hassle.

Hmm.. I think I like the silver better now that I see the blue One. Is it proprietary to VZW?

I called. No store in my city has it in inventory yet. Today is my last day to swap. I might return mine and go back to my old phone for a few days.

UGH. Today is the last day I can exchange mine. I'm not sure if I want to or not. I love the blue.

UgXvibe said:
Hmm.. I think I like the silver better now that I see the blue One. Is it proprietary to VZW?
Click to expand...
Click to collapse
I believe Sprint is also releasing a Blue variant as well in the future. It was originally thought to be exclusive to Verizon, but I think a roadmap for Sprint leaked with a Blue SKU listed.

I just called my Verizon store rep. He says he didn't have info on a blue one yet but went to the Android Central website while I was on the phone and said he would do some checking on release. He also said there would be a $35.00 restock fee if I exchanged my silver One for a blue One because it is a different SKU.
I guess depending on how good it looks in person will determine if I'm willing to separate with another $35.00.

UgXvibe said:
I just called my Verizon store rep. He says he didn't have info on a blue one yet but went to the Android Central website while I was on the phone and said he would do some checking on release. He also said there would be a $35.00 restock fee if I exchanged my silver One for a blue One because it is a different SKU.
I guess depending on how good it looks in person will determine if I'm willing to separated with another $35.00.
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Click to collapse
If Verizon is seriously going to charge a restocking fee for this..then I guess I'll stick with my silver one. I would have left Verizon if it were not for the amazing price I pay.

If it was black I'd do it..
and figures VZW screws us first day buyers knowing the DEV Unlock. Jerks.
I would def do it for black but I personally do like the silver better than blue.

ppd0526 said:
If Verizon is seriously going to charge a restocking fee for this..then I guess I'll stick with my silver one. I would have left Verizon if it were not for the amazing price I pay.
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Why wouldn't they? You'd be returning a functioning phone because you want a different color. You're making the choice to return so you should assume there'd be a restocking fee. Not saying I like the restocking fee but it's clearly spelled out when you purchase a new phone.

josh995 said:
Why wouldn't they? You'd be returning a functioning phone because you want a different color. You're making the choice to return so you should assume there'd be a restocking fee. Not saying I like the restocking fee but it's clearly spelled out when you purchase a new phone.
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Click to collapse
Well, depends on the retailer, you can return items without getting a restocking fee at plenty of places. But that's not really the part that bugs me, what really bugs me is that it's extremely underhanded what they are doing here. Release the phone that everyone has been waiting 6 months for. Of course everyone is going to grab it up. Then they wait until just enough time and then release the new color that was never even mentioned or talked about to try and get a few more bucks out of it.

andybones said:
If it was black I'd do it..
and figures VZW screws us first day buyers knowing the DEV Unlock. Jerks.
I would def do it for black but I personally do like the silver better than blue.
Click to expand...
Click to collapse
Same here. The blue seems kind of obnoxious IMO.
I'd call in to work and exchange today if it was black.

ppd0526 said:
Well, depends on the retailer, you can return items without getting a restocking fee at plenty of places. But that's not really the part that bugs me, what really bugs me is that it's extremely underhanded what they are doing here. Release the phone that everyone has been waiting 6 months for. Of course everyone is going to grab it up. Then they wait until just enough time and then release the new color that was never even mentioned or talked about to try and get a few more bucks out of it.
Click to expand...
Click to collapse
Yeah, I mean you're right, there are lots of things you can buy and return without a restocking fee, but there are also lots of things that do. Phones are one of them.
I do think it's rather...sneaky...of them waiting until all the early buyers are just out of their return window to have this blue version magically appear.
I called my local store and they don't have any, and today is my last day to return. Fortunately, I am friends with the manager and I asked to speak with him and he said he'd see what he can do. I like the blue a lot!

Lol , ugly ??? I'm trading mine tomorrow for the blue one .
Sent from my HTC6500LVW using Tapatalk 2

I will trade my perfect condition bootloader unlocked HTC One for a blue HTC One. PM me if interested.

Vzw said that the blue is through Best Buy only , just fyi when calling around .
Sent from my HTC6500LVW using Tapatalk 2

cbrown245 said:
Vzw said that the blue is through Best Buy only , just fyi when calling around .
Sent from my HTC6500LVW using Tapatalk 2
Click to expand...
Click to collapse
Updated main post to add this info for anyone looking for it.

I am SO sick of VZW and their games..
seriously.. announce it 1 day after the first buyers, that's hwo you treat your customers?
They know they can do it because we as people don't fight hard enough, point and proof is htc dev unlock, we fought and that was result. Verizon takes ways too much advantage of us.

andybones said:
I am SO sick of VZW and their games..
seriously.. announce it 1 day after the first buyers, that's hwo you treat your customers?
They know they can do it because we as people don't fight hard enough, point and proof is htc dev unlock, we fought and that was result. Verizon takes ways too much advantage of us.
Click to expand...
Click to collapse
Same here about the VZW...but right now I have the best price for the plan if I compare to other carriers. The only reason I'm staying is because of coverage + lower price compared to other carriers. If that wasn't the case, I'd probably go with T-Mobile, they at least seem to care.

[Q] AT&T Availability in DFW?

I've called all the AT&T stores within 30 miles, both corp and resellers. Nobody admits to having any. Has anyone else found one locally here?

The Watauga store says they have them but can't sell until Friday. The other stores won't answer the phone.

ekinnee said:
The Watauga store says they have them but can't sell until Friday. The other stores won't answer the phone.
Click to expand...
Click to collapse
how far from fort worth?

kyan~ said:
how far from fort worth?
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Click to collapse
I saw the post.
I might be willing to go that far. It's not that bad during the day along 635.

ekinnee said:
I saw the post.
I might be willing to go that far. It's not that bad during the day along 635.
Click to expand...
Click to collapse
give addison village a call then
expectations: we dont hold items, but i dont think note 4 is crazy popular as iphone, even tho note 4 is a better phone

kyan~ said:
give addison village a call then
expectations: we dont hold items, but i dont think note 4 is crazy popular as iphone, even tho note 4 is a better phone
Click to expand...
Click to collapse
Headed there now. First call got a no, second got a yes.

please report back if you were successful in acquiring one. I preordered back on 9/25 but my order still says preparing to ship. Not feeling good about my prospects of having it this week if I wait on the preorder to arrive. Considering cancelling the order and trying to pick one up at a store. I'm in the Rockwall area, don't want to drive all the way out there if they aren't actually selling them.

I would like to know as well.. I work in farmers branch and called a few stores around here and I live in Bedford, called a few stores around there as well. All of them stated that they currently have them in stock, however they cannot sell until Friday.

Offline21 said:
I would like to know as well.. I work in farmers branch and called a few stores around here and I live in Bedford, called a few stores around there as well. All of them stated that they currently have them in stock, however they cannot sell until Friday.
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Click to collapse
same here. i've check the Mesquite, Rockwall, and North Garland stores.

Just got back from Addison. They have at least one White left. I did not ask for a total quantity, just if they had one and he brought out a gray and white, I took the gray.
Sent from my SAMSUNG-SM-N910A using Tapatalk

ekinnee said:
Just got back from Addison. They have at least one White left. I did not ask for a total quantity, just if they had one and he brought out a gray and white, I took the gray.
Sent from my SAMSUNG-SM-N910A using Tapatalk
Click to expand...
Click to collapse
darn...so no gray left?
would you mind PM'ing me a specific rep to ask for?

aggieman said:
darn...so no gray left?
would you mind PM'ing me a specific rep to ask for?
Click to expand...
Click to collapse
I really have no idea if they have more gray. I only needed one phone and he brought me one of each to choose from.
Sent from my SAMSUNG-SM-N910A using Tapatalk

The AT&T store on hulen in ft. Worth has white ones. The one by north east mall in Hurst has both black and white.

Offline21 said:
The AT&T store on hulen in ft. Worth has white ones. The one by north east mall in Hurst has both black and white.
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Click to collapse
Ok, but will they sell them? I called every AT&T store in and around Fort Worth. I SWEAR those two stores said they did not have them or they said they did but wouldn't sell. That's why I went to Addison yesterday.

ekinnee said:
Ok, but will they sell them? I called every AT&T store in and around Fort Worth. I SWEAR those two stores said they did not have them or they said they did but wouldn't sell. That's why I went to Addison yesterday.
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Click to collapse
Yes, my wife was at the Fort Worth store on Hulen, not sure the specific address or store but they would sell her the white one yesterday and said they would get black in today. I ended up going to the one by North East mall and was able to get a black(grey?) one last night.

Offline21 said:
Yes, my wife was at the Fort Worth store on Hulen, not sure the specific address or store but they would sell her the white one yesterday and said they would get black in today. I ended up going to the one by North East mall and was able to get a black(grey?) one last night.
Click to expand...
Click to collapse
Bah. Oh well. I got mine anyway after a little more of a drive than you.
Also, the salesman Ethan at Addison rocks. He took ownership of the old billing problem I had because departments won't talk to each other so he's heading it up as an AT&T employee.
Thanks Ethan if you see this!

TMobile No Longer Carries HTC 10

Anyone know why Tmobile stopped carrying the HTC 10?

Due to the enormous failure of the m9 from last year and poor sales, tmobile stopped carrying htc devices in store. And now it seems they dont even carry them at all. Due to poor demand and low sales.

bynarie said:
Due to the enormous failure of the m9 from last year and poor sales, tmobile stopped carrying htc devices in store. And now it seems they dont even carry them at all. Due to poor demand and low sales.
Click to expand...
Click to collapse
I figured as much. Thanks.

I highly doubt that lol. Sounds like a comment left by a samsung boy or samsung employee. This happened a while back it disappeared off their web site due to being out of stock then went back on. If you want to order one call tmobile and I"am sure you can place an order on the phone. And from what I know personally that tmobile stores are small so they may not carry many heck my area of Ohio does not even have a tmobile store for 50 miles because they basically have no service here in this area.

M9guy said:
I highly doubt that lol. Sounds like a comment left by a samsung boy or samsung employee. This happened a while back it disappeared off their web site due to being out of stock then went back on. If you want to order one call tmobile and I"am sure you can place an order on the phone. And from what I know personally that tmobile stores are small so they may not carry many heck my area of Ohio does not even have a tmobile store for 50 miles because they basically have no service here in this area.
Click to expand...
Click to collapse
nope its because of sales figure...I live in hawaii, Tmobile store here used to carry them, they have since discontinue and its not even on Tmobile website anymore.

Will be available soon
Chord_Hugo87 said:
nope its because of sales figure...I live in hawaii, Tmobile store here used to carry them, they have since discontinue and its not even on Tmobile website anymore.
Click to expand...
Click to collapse
http://www.tmonews.com/2016/07/htc-10-disappears-t-mobile-online-store-t-mo-says-itll-return/
It's an old post though, hope still valid.

M9guy said:
I highly doubt that lol. Sounds like a comment left by a samsung boy or samsung employee. This happened a while back it disappeared off their web site due to being out of stock then went back on. If you want to order one call tmobile and I"am sure you can place an order on the phone. And from what I know personally that tmobile stores are small so they may not carry many heck my area of Ohio does not even have a tmobile store for 50 miles because they basically have no service here in this area.
Click to expand...
Click to collapse
Actually no, I am an HTC fan. I have the m9 and m10. And low sales and low demand ARE the reason tmobile does not carry htc devices in store. Per several tmobile employees. I also live in Ohio and had to order mine online. Hopefully with the success of the 10, tmobile will start to carry them in store again.

Lol no. T-Mobile said it was a glitch and are looking to put it back on the site. Nothing to do with sale figures....no need to spread rumors.
Sent from my HTC6545LVW using Tapatalk

They are likely just getting small amounts, they have been in limited quantities since launch often showing as back order with 8+ week shipping estimates. About two weeks back they popped back up showing as in stock and I was able to grab one, probably pulled the website listing when sold out. There may be a very small amount reserved for telesales department and worth the try if you really want one.

richii0207 said:
Lol no. T-Mobile said it was a glitch and are looking to put it back on the site. Nothing to do with sale figures....no need to spread rumors.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
Exactly too many samsung boys or samsung employees looking to put down Htc. As I said they are probably out of stock as the same thing happened a while back.
---------- Post added at 01:10 AM ---------- Previous post was at 01:07 AM ----------
Chord_Hugo87 said:
nope its because of sales figure...I live in hawaii, Tmobile store here used to carry them, they have since discontinue and its not even on Tmobile website anymore.
Click to expand...
Click to collapse
Uh no its not the web site is out of stock check again its because they sold out not because of low sales. Please do not spread unsubstantiated rumors. The sales of the 10 are not bad and tmobile is still selling it, call tmobile and ask...
---------- Post added at 01:12 AM ---------- Previous post was at 01:10 AM ----------
bynarie said:
Actually no, I am an HTC fan. I have the m9 and m10. And low sales and low demand ARE the reason tmobile does not carry htc devices in store. Per several tmobile employees. I also live in Ohio and had to order mine online. Hopefully with the success of the 10, tmobile will start to carry them in store again.
Click to expand...
Click to collapse
You cant believe employees at any store to actually have a clue to what is going on. Call tmobile and they will tell you the opposite and tell you not to listen to rumors from employees at any store.

**Dark Star ** said:
Anyone know why Tmobile stopped carrying the HTC 10?
Click to expand...
Click to collapse
I've contacted both T-Mobile and HTC neither has a true answer. I reached out to head guy of T-Mobile and said he is unsure why. My guess is due to a possible manufacturing problem they couldn't keep up. T-Mobile didn't remove stock from stores they just never received a new shipment. There are several stores near me that has them.

I just got my HTC 10 from T Mobile last week. Online store. Traded my S7 Edge for it.
Sent from my HTC 10 using XDA-Developers mobile app

I doubt its poor sales or demand. I was trying to grab one from BestBuy yesterday, instore because their site is sold out, and the rep said they have zero at the warehouse and no BestBuy in Michigan or the five surrounding states have any in stock.
I saw him searching through the computer and the inventory everywhere was all zeros. They took so long to get them in I stopped checking for awhile and now they all dried up.
For the record, I need to purchase it via BestBuy credit which is why I was trying to go there.

emrug said:
http://www.tmonews.com/2016/07/htc-10-disappears-t-mobile-online-store-t-mo-says-itll-return/
It's an old post though, hope still valid.
Click to expand...
Click to collapse
richii0207 said:
Lol no. T-Mobile said it was a glitch and are looking to put it back on the site. Nothing to do with sale figures....no need to spread rumors.
Sent from my HTC6545LVW using Tapatalk
Click to expand...
Click to collapse
gsxrdennis25 said:
They are likely just getting small amounts, they have been in limited quantities since launch often showing as back order with 8+ week shipping estimates. About two weeks back they popped back up showing as in stock and I was able to grab one, probably pulled the website listing when sold out. There may be a very small amount reserved for telesales department and worth the try if you really want one.
Click to expand...
Click to collapse
M9guy said:
Exactly too many samsung boys or samsung employees looking to put down Htc. As I said they are probably out of stock as the same thing happened a while back.
---------- Post added at 01:10 AM ---------- Previous post was at 01:07 AM ----------
Uh no its not the web site is out of stock check again its because they sold out not because of low sales. Please do not spread unsubstantiated rumors. The sales of the 10 are not bad and tmobile is still selling it, call tmobile and ask...
---------- Post added at 01:12 AM ---------- Previous post was at 01:10 AM ----------
You cant believe employees at any store to actually have a clue to what is going on. Call tmobile and they will tell you the opposite and tell you not to listen to rumors from employees at any store.
Click to expand...
Click to collapse
I dont feel like replying to all of u so here goes.
First, If the website had a "glitch" dont you think they would fix it already? we are talking about a multi million dollars corporation not a mom and pop phone company. The news you reported regarding a "glitch" happen on july 20th, its august 7th now...so yea 17+ days and no fix?
Second, if the phone was low in stock they would still have the phone as an options, it would just be label as "back ordered", which highly unlikely since Samsung and Apple never ran into that problem when the phone has been out for several months.
Third, are you really surprise that the sales are bad? I mean cmon, this has been going on for years! you gotta be blind to not see it, HTC been losing money since HTC M7 and M8. all you gotta do is Google HTC stock ticker or Google HTC sales figures.
Fourth, I'm not a "sammy" fanboy as I do own an HTC 10 (I still do, I'm using it now till my S7 edge come back from repairs) and I did own an HTC one M8 as well as HTC HD2 and several other HTC product. I also own samsung, sony, apple and other phones. If you call people a Sammy fanboy then honestly what does that make you?
P.s be careful who you listen to in this thread, Lots of HTC employees in here. Cant blame them, if my jobs were on the line I would spread lies too.

I reached out to them asking if they were still selling it and if they planned to continue supporting the device with updates and got a response of:
"Hey Bill I hear you! I did some research with our teams here and I was not able to find anything indicating that we will not be supporting the HTC 10 It is currtently out of stock on our site, but we are planning on having it available again. We do not have any information yet when it will be available in stock again for order. Thanks again for checking with us on this! Let me know if there is anything else that I can take care of for you! *TimothyR"
I will say it's a bit concerning if they do get rid of it like this (like the Sony Xperia Z3 disappearing very unceremoniously from T-Mobile's site), we may also see no further updates of firmware, etc for the T-Mobile HTC 10 either, as I seem to remember them discontinuing updates on the Z3 after they stopped carrying that as well.
Only reason I am skeptical to believe them is that I've never seen a device that is "out of stock" just stop showing up on their site altogether. Usually it says "out of stock" with either a release time expected or "unknown"...

Chord_Hugo87 said:
I dont feel like replying to all of u so here goes.
First, If the website had a "glitch" dont you think they would fix it already? we are talking about a multi million dollars corporation not a mom and pop phone company. The news you reported regarding a "glitch" happen on july 20th, its august 7th now...so yea 17+ days and no fix?
Second, if the phone was low in stock they would still have the phone as an options, it would just be label as "back ordered", which highly unlikely since Samsung and Apple never ran into that problem when the phone has been out for several months.
Third, are you really surprise that the sales are bad? I mean cmon, this has been going on for years! you gotta be blind to not see it, HTC been losing money since HTC M7 and M8. all you gotta do is Google HTC stock ticker or Google HTC sales figures.
Fourth, I'm not a "sammy" fanboy as I do own an HTC 10 (I still do, I'm using it now till my S7 edge come back from repairs) and I did own an HTC one M8 as well as HTC HD2 and several other HTC product. I also own samsung, sony, apple and other phones. If you call people a Sammy fanboy then honestly what does that make you?
P.s be careful who you listen to in this thread, Lots of HTC employees in here. Cant blame them, if my jobs were on the line I would spread lies too.
Click to expand...
Click to collapse
I can make my own assumption as well and negate what T-Mobile officially said regarding their site.
What if nobody bought it from T-Mobile because they instead bought it from HTC directly. Let's face it, what is the point of paying full price from T-Mobile when you can just buy it from HTC which comes with uh-oh. It's not like T-Mobile has any contract prices (subsidie) or promotions other than Jump anyway. It was available on HTC.com before T-Mobile anyways. Maybe T-Mobile knew that it couldn't really compete so that's why it included a few charger and case?
Sent from my HTC6545LVW using Tapatalk

richii0207 said:
what is the point of paying full price from T-Mobile when you can just buy it from HTC which comes with uh-oh.
Click to expand...
Click to collapse
Your every day average consumer will purchase the device directly from their carrier and the thought of buying directly from the manufacturer never even crosses their mind. Furthermore, by purchasing from the carrier you are able to make payments and, like you mentioned, you're paying the same price anyway... would you rather pay ~$28/mo for 2 years or ~$700 all at once?

tkoreaper said:
Your every day average consumer will purchase the device directly from their carrier and the thought of buying directly from the manufacturer never even crosses their mind. Furthermore, by purchasing from the carrier you are able to make payments and, like you mentioned, you're paying the same price anyway... would you rather pay ~$28/mo for 2 years or ~$700 all at once?
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They both offer monthly installments. So maybe people shouldn't make assumptions and just pay attention to the facts, which was given by T-Mobile? I mean, what goes to show whose assumptions are correct when we don't have any facts for the matter?
The point I was making (and why I made that post) was what makes my assumptions any less credible than others who also make "claims" without knowing the actual, real reason.
Main point is: Be helpful and provide information when you know facts instead of misleading through assumptions. What if they buy an alternative to the 10 based on what was said, later to find out it was a glitch as they said. Now someone's assumption just costed that person several hundred dollars. I like to be considerate of others, especially when it comes to financial choices.
Sent from my HTC6545LVW using Tapatalk

richii0207 said:
They both offer monthly installments.
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I don't see anything about making payments from HTC unless you're talking about PayPal Credit for which you'll pay interest on if you don't pay it off in a year rather than 2 years through the carrier.

Chord_Hugo87 said:
I dont feel like replying to all of u so here goes.
First, If the website had a "glitch" dont you think they would fix it already? we are talking about a multi million dollars corporation not a mom and pop phone company. The news you reported regarding a "glitch" happen on july 20th, its august 7th now...so yea 17+ days and no fix?
Second, if the phone was low in stock they would still have the phone as an options, it would just be label as "back ordered", which highly unlikely since Samsung and Apple never ran into that problem when the phone has been out for several months.
Third, are you really surprise that the sales are bad? I mean cmon, this has been going on for years! you gotta be blind to not see it, HTC been losing money since HTC M7 and M8. all you gotta do is Google HTC stock ticker or Google HTC sales figures.
Fourth, I'm not a "sammy" fanboy as I do own an HTC 10 (I still do, I'm using it now till my S7 edge come back from repairs) and I did own an HTC one M8 as well as HTC HD2 and several other HTC product. I also own samsung, sony, apple and other phones. If you call people a Sammy fanboy then honestly what does that make you?
P.s be careful who you listen to in this thread, Lots of HTC employees in here. Cant blame them, if my jobs were on the line I would spread lies too.
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You should not be spreading rumors as your just guessing and you have no facts to support one word of what you said so everything you said was 0% based on facts so you cant say this was due to low sales. And this whole thread should be deleted because its a statement saying tmobile stopped selling the Htc 10 and not saying I think they might have. When you list something like that your saying its true then you should have the facts to back it up and that documentation was not provided as until it is then it does not exist and is nothing more than an unsubstantiated rumor.

No stock of V30's at local TMobile store.

So went to my local TMobile store today to pick up a v30, and they have none in stock and then told me they can't sell in store till the 15th. Showed them the tmonews that showed on sale in stores today and they had no idea. Called the store in the next town, they told me they don't go on sale till the 17th. Looks like I'll have to order online as no one knows what's going on. I'm not happy at all.
Update: I've called every store within a 50 Mike radius and not one store had this phone in stock.

Pretty much what to expect in a store ....
Talk to someone on the phone, more likely to waive any fees and throw in overnight shipping.

Same issue here. I've called every store within driving distance and not a single one has them in stock and none of them seem to know when they'll be getting them. It's pretty frustrating.
I had previously made up my mind to go with the V30 with my JUMP! On-Demand, rather than buying the Pixel 2 XL. However, LG's inability to properly launch a phone/stock carrier shelves with their phones on the date that they promised has me re-thinking my decision. LG just may have lost my money with this B.S.

sn0warmy said:
Same issue here. I've called every store within driving distance and not a single one has them in stock and none of them seem to know when they'll be getting them. It's pretty frustrating.
I had previously made up my mind to go with the V30 with my JUMP! On-Demand, rather than buying the Pixel 2 XL. However, LG's inability to properly launch a phone/stock carrier shelves with their phones on the date that they promised has me re-thinking my decision. LG just may have lost my money with this B.S.
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If this were an iPhone or a Galaxy phone, TMobile employees would be tripping over themselves to sell you one. With this they don't even seem to care.
Update: take a look at TMobile's Twitter feed. People are pissed.

Two closest stores to me said they never recieved any units.
Sent from my LG-H932 using Tapatalk

I've been searching all morning in the San Mateo CA area, and nobody has them in stock. Each person keeps telling me next week. I correct them and tell them it's released today, then they check and confirm it's indeed released but they don't carry it yet. Call customer service, blah blah blah. What a shame that LG can't get this launch right.

Moostafa29 said:
I've been searching all morning in the San Mateo CA area, and nobody has them in stock. Each person keeps telling me next week. I correct them and tell them it's released today, then they check and confirm it's indeed released but they don't carry it yet. Call customer service, blah blah blah. What a shame that LG can't get this launch right.
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I'm pretty sure it's TMobile that **** the bed on this one. AT&T and Verizon have the V30 in stock at their stores.

Funny. I thought i was the only one who felt this way today. I call 90% of all the corporate stores in new york and nj. Even waited for today shipment to arrive and noone got it. They have a paper which claim. The release day is 13.. today. Dont know if is tmobile or lg not suoplying enought unit but base on marketing and how they are handleling the v30 right now is going to be disappointing selling device. Im actually wanted to switch my note 8 for this phone and after spending so many hours i have decided not to get it.
Before u asked. Yes note 8 is better. Already played with the lg v30. But i take the v30 more comfortable size. Hifi dac, non curve screen, right place finger print. Face unlock (WITH SCREEN OFF).

They are getting raked over the coals on this on their FB post. Of course the reps are acting like everything is fine.

CHH2 said:
They are getting raked over the coals on this on their FB post. Of course the reps are acting like everything is fine.
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Link? Curious to see this.
EDIT: Never mind. Found it.
LG doesn't seem to realize how much money they lose by not having their devices available on the launch date that they set with the carrier. It's such a momentum swing in the wrong direction for them. By this time next week, the V30 will have been forgotten in the minds of many because LG failed to get it into the hands of those who will sing it's praises and get more people into stores to buy the phone. The S8 and S8+ were readily available at T-Mobile on their set launch date, as well as the newest iPhone 8's. Which leads me to believe that this is solely on LG and not a screw up by T-Mobile.
Had the Samsung S8 not been available on its release date, I would have gone with a different phone. LG not having the V30 on launch day is going to push many, such as myself, to go a different direction.
LG can't expect to try and keep up with Samsung and Apple by pulling this crap.

sn0warmy said:
Link? Curious to see this.
EDIT: Never mind. Found it.
LG doesn't seem to realize how much money they lose by not having their devices available on the launch date that they set with the carrier. It's such a momentum swing in the wrong direction for them. By this time next week, the V30 will have been forgotten in the minds of many because LG failed to get it into the hands of those who will sing it's praises and get more people into stores to buy the phone. The S8 and S8+ were readily available at T-Mobile on their set launch date, as well as the newest iPhone 8's. Which leads me to believe that this is solely on LG and not a screw up by T-Mobile. Had the Samsung S8 not been available on its release date, I would have gone with a different phone. LG not having the V30 on launch day is going to push many, such as myself, to go a different direction.
LG can't expect to try and keep up with Samsung and Apple by pulling this crap.
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I thought it was just a T-Mobile thing but it looks like someone tried to get a V30+ from Sprint in one of the other threads. They went through the whole process to only find out the only unit in store is the floor model.

CHH2 said:
I thought it was just a T-Mobile thing but it looks like someone tried to get a V30+ from Sprint in one of the other threads. They went through the whole process to only find out the only unit in store is the floor model.
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I went to my local store again and none in stock. They just had me order one and felt so bad about not having them they waived the upgrade fee and overnight shipping. Saved me 45 bucks. Just have to wait now.

justibasa said:
I went to my local store again and none in stock. They just had me order one and felt so bad about not having them they waived the upgrade fee and overnight shipping. Saved me 45 bucks. Just have to wait now.
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I tried the same thing and none of the stores near me had any stock. I did get a chance to play with the store model for about 10 minutes and I was very happy with it. Didn't see any banding at low brightness either!
I guess that I'll go ahead and order online. Too bad that Tmo only has silver to sell as I sure would have loved the black one.
Sent from my G8142 using Tapatalk

psawjack said:
I tried the same thing and none of the stores near me had any stock. I did get a chance to play with the store model for about 10 minutes and I was very happy with it. Didn't see any banding at low brightness either!
I guess that I'll go ahead and order online. Too bad that Tmo only has silver to sell as I sure would have loved the black one.
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And my phone has shipped. Hoping for tomorrow, but will probably be Monday.

Got out of work expecting to pick up one of these bad boys, only to be on the same boat as all of you.

The weird thing is that I spoke to the staff at the tmo near me and they told me that they were going to have the phone today. Today they told me that they received an email regarding the absence of the phones so even they were fooled.
Sent from my G8142 using Tapatalk

psawjack said:
The weird thing is that I spoke to the staff at the tmo near me and they told me that they were going to have the phone today. Today they told me that they received an email regarding the absence of the phones so even they were fooled.
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Did LG finally did some quality control and concluded there are screen issues? And they better delay a week and prevent warranty issues??

1979Sentinel said:
Did LG finally did some quality control and concluded there are screen issues? And they better delay a week and prevent warranty issues??
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That could be the case, and it could explain the huge dealy here in Europe also...

Killua96 said:
That could be the case, and it could explain the huge dealy here in Europe also...
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What do you know about delay in Europe? I live in the Netherlands.

1979Sentinel said:
What do you know about delay in Europe? I live in the Netherlands.
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Only that there absolutely no news on anything, with LG Italy that keeps answering "we'll release informations about price and availability in short time".