Hay everyone I am at the 10th month of the 2 year contract with my Note 2. Thinking of upgrading (or downgrading) to Mega since it's now available on AT&T. Has anyone successfully done an upgrade as early as that? I think it's too crazy but might as well just ask for input here. Thanks for your info!
x2h said:
Hay everyone I am at the 10th month of the 2 year contract with my Note 2. Thinking of upgrading (or downgrading) to Mega since it's now available on AT&T. Has anyone successfully done an upgrade as early as that? I think it's too crazy but might as well just ask for input here. Thanks for your info!
Click to expand...
Click to collapse
Why wouldn't you wait for note 3?
The mega looks terrible
x2h said:
Hay everyone I am at the 10th month of the 2 year contract with my Note 2. Thinking of upgrading (or downgrading) to Mega since it's now available on AT&T. Has anyone successfully done an upgrade as early as that? I think it's too crazy but might as well just ask for input here. Thanks for your info!
Click to expand...
Click to collapse
I have a FAN (foundation account number) account with AT&T. I have had no problems with early upgrades and getting phones with them at the new contract price and in some cases for better than the new contract price. Case in point; I just got my wife an early upgrade (11 months into her contract for that line) to a galaxy S4 last month. I told the CSR that another carrier was offering the phone for $118 dollars with a 2 year agreement and she told me that she could offer it to me for $99 and free next day shipping. I have a rider on my account that also waives the $36 dollar activation fee. Prior to that, she had a Galaxy S3 and I got that upgrade only four months into her contract. I had to get a supervisor to do an override though. I also had a galaxy S3 and I was able to get the Note 2 twelve months into my contract and they offered it to me for $199 instead of the $299 it originally sold for. If you call AT&T premier and ask nicely, they will try to work with you. My most recent purchase was for a phone for my son. He wanted an HTC First. It was 99 cents with a 2 year contract but I was told I could buy it CONTRACT FREE for the insurance deductible price of $125 and again free next day shipping. The HTC First retails for $439 OFF CONTRACT. Great thing about ordering over the phone is that if you need to return the device for any reason within the 14 day return period, there is NO RESTOCKING FEE, and you can return or exchange it at a local AT&T store. I don't know if it helps that I've been a customer for 9 years and have 5 lines of service. YMMV but i would say call, and if a front line CSR says no, then ask to be transferred to a supervisor to see if they can do a courtesy early upgrade. It's worked for me! I don't even pay attention to the "2 year contract" that you sign up for when you get a new device, because I've been upgrading early for the last 4 years. However, if you were to try this with iPhones, I don't think they will budge. Good luck!
pinoyscorpion951 said:
I have a FAN (foundation account number) account with AT&T. I have had no problems with early upgrades and getting phones with them at the new contract price and in some cases for better than the new contract price. Case in point; I just got my wife an early upgrade (11 months into her contract for that line) to a galaxy S4 last month. I told the CSR that another carrier was offering the phone for $118 dollars with a 2 year agreement and she told me that she could offer it to me for $99 and free next day shipping. I have a rider on my account that also waives the $36 dollar activation fee. Prior to that, she had a Galaxy S3 and I got that upgrade only four months into her contract. I had to get a supervisor to do an override though. I also had a galaxy S3 and I was able to get the Note 2 twelve months into my contract and they offered it to me for $199 instead of the $299 it originally sold for. If you call AT&T premier and ask nicely, they will try to work with you. My most recent purchase was for a phone for my son. He wanted an HTC First. It was 99 cents with a 2 year contract but I was told I could buy it CONTRACT FREE for the insurance deductible price of $125 and again free next day shipping. The HTC First retails for $439 OFF CONTRACT. Great thing about ordering over the phone is that if you need to return the device for any reason within the 14 day return period, there is NO RESTOCKING FEE, and you can return or exchange it at a local AT&T store. I don't know if it helps that I've been a customer for 9 years and have 5 lines of service. YMMV but i would say call, and if a front line CSR says no, then ask to be transferred to a supervisor to see if they can do a courtesy early upgrade. It's worked for me! I don't even pay attention the "2 year contract" that you sign up for when you get a new device, because I've been upgrading early for the last 4 years. However, if you were to try this with iPhones, I don't think they will budge. Good luck!
Click to expand...
Click to collapse
Thanks a lot for the useful info. I've been with ATT for 10 years so your experience might apply to me. However what is the FAN account? I've never heard of it. How can I get one in order to get those early upgrades as you do?
x2h said:
Thanks a lot for the useful info. I've been with ATT for 10 years so your experience might apply to me. However what is the FAN account? I've never heard of it. How can I get one in order to get those early upgrades as you do?
Click to expand...
Click to collapse
Some companies and organizations have an agreement with AT&T to provide discounts to their employees. Call AT&T and ask if your employer or organization has a discount. The savings can be substantial. My current employers discount is 17% and a waiver of the activation fees. I also get a 50% discount on accessories from the AT&T premier store. Each organizations discount and perks vary. I've heard of people getting up to a 27% discount depending on their affiliation.
pinoyscorpion951 said:
Some companies and organizations have an agreement with AT&T to provide discounts to their employees. Call AT&T and ask if your employer or organization has a discount. The savings can be substantial. My current employers discount is 17% and a waiver of the activation fees. I also get a 50% discount on accessories from the AT&T premier store. Each organizations discount and perks vary. I've heard of people getting up to a 27% discount depending on their affiliation.
Click to expand...
Click to collapse
Thanks a lot. I just found out I have a FAN account too and I do know there's a 17% discount on my bill. Things are looking good. ...
crixley said:
Why wouldn't you wait for note 3?
The mega looks terrible
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Click to collapse
Because it is probably smaller than Mega.
FAN account here too...and no issues getting early upgrades .
Mine is Army dept. FAN account and is at 20% off.....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
Is a fan account the same as corporate account.
Sent from the TermiNOTEr 2!
borijess said:
Is a fan account the same as corporate account.
Sent from the TermiNOTEr 2!
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Click to collapse
There are two types of FAN accounts: an IRU (Individual Responsibility Users) and CRU (Corporate Responsibility Users). Both IRU's and CRU's can upgrade over the phone by contacting AT&T Business Services at 1-800-999-5445. The company's permission to let CRU's upgrade must appear in the company profile. Also, IRU's can upgrade at an AT&T corporate store. CRU's cannot. They have to go thru AT&T premier or customer service, not in store.
pinoyscorpion951 said:
There are two types of FAN accounts: an IRU (Individual Responsibility Users) and CRU (Corporate Responsibility Users). Both IRU's and CRU's can upgrade over the phone by contacting AT&T Business Services at 1-800-999-5445. The company's permission to let CRU's upgrade must appear in the company profile. Also, IRU's can upgrade at an AT&T corporate store. CRU's cannot. They have to go thru AT&T premier or customer service, not in store.
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Click to collapse
So u saying if I go through att premier account on the phone I will get upgrade?
Sent from the TermiNOTEr 2!
borijess said:
So u saying if I go through att premier account on the phone I will get upgrade?
Sent from the TermiNOTEr 2!
Click to expand...
Click to collapse
I have a CRU and have been doing it over the phone for the last 4 years with a 100% success rate.
pinoyscorpion951 said:
I have a CRU and have been doing it over the phone for the last 4 years with a 100% success rate.
Click to expand...
Click to collapse
What are you telling them?
Sent from the TermiNOTEr 2!
borijess said:
What are you telling them?
Sent from the TermiNOTEr 2!
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Click to collapse
I usually say that I am interested in a particular device but that I am "x" months into my contract. As a loyal AT&T customer for the last 9 years who has never missed a payment, is it possible to get a courtesy upgrade at the new contract price. I've also asked if they can match a competitors price on a new device. I've had front line CSR's tell me "no" twice but when I asked politely to be connected to a supervisor, I've always gotten an override. The supervisors have always been SUPER nice to me so I always try to be polite over the phone and not sound demanding. Before hanging up they usually ask if they have provided me with good customer service and I never hesitate to tell them how happy I am to be an AT&T customer. I'm almost certain that AT&T annotates on the account if the customer was polite and pleasant to deal with. The last supervisor I spoke with told me that she wanted very hard to work with me because she didn't want to lose such a good customer to another competitor. I know there will people who say that they've had horrible experiences with AT&T customer service but I've had nothing but very pleasant experiences with them.
At&t is charging me $99 to renew my contract. So the moto x I want or note 3 will cost me $99 more the the regular subsidized price, but reset my 2 year contract. I am also 10 months in.
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Played with the mega. The phone is a fraction bigger than my note 2 with a UAG case on. I will wait on the note 3. The innards are lackluster.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4
erick161 said:
Played with the mega. The phone is a fraction bigger than my note 2 with a UAG case on. I will wait on the note 3. The innards are lackluster.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4
Click to expand...
Click to collapse
Note 3 screen is 5.7 inch but body dimension might be the same or even less than the Note 2. Looks like Sammy is not willing to make the Note series larger in dimension. Does that mean they are coming up with a 7 inch tablet?
Att store guy can't do early upgrade anymore. Online it would only let me select iPhone. Called and same crap. Was annoyed then came back to this thread and realized we we are a fan account and what number I should be calling. Called and they finally let me do early upgrade but it wasn't as cheap as most of you show offs. Wasn't as expensive as in store early upgrade either. I'm little happier and have save the business number for future.
Sent from my SAMSUNG-SGH-I317 using xda premium
im new with fan account but i never use that service, i think upgrade note 3, but only i have 8 months with my note 2.
what is the best way to use this fan account?
I attempted this and was unsuccessful.
Sent from my SGH-I317 using XDA Premium 4 mobile app
Related
So lately I am seeing a lot of questions about where to buy a Galaxy Note 2 for the best deal without a contract. I currently have worked for Sprint for the past six years and have a lot of good loopholes and information on how to use the system to my advantage. I would like to share some information with you to help anybody who needs help getting their upgrades early, or anything else I can do to help.
So now even if you do not have an upgrade currently there is a way to get it early so you can pay the upgrade price, plus a little more but it will still be much cheaper than buying it outright. Here are the steps you need to follow to do this correctly.
You must call and ONLY call the retentions department aka cancellations. I have a direct number to this department that leads you directly to a person, so you do not have to listen to any automated system. You will have to dial this number 1-888-273-9460, next explain to the rep that you are in need of a new phone because you are having many issues with your current device. Tell them you would like to see if you are eligible for a "buyup" option and how much it will cost to do so. A buyup is an early upgrade that is basically buying out the rest of your contract to get your upgrade early. 90% of all customers I have done this for are eligible for this buyup from anywhere to $50-$150 depending on how far away you are from your upgrade. If eligible, you can ask them to go ahead and apply the buyup and the fee will be billed onto your account so you can pay it off later in payments if you like.
Now it takes usually about 20 minutes to 24 hours for the upgrade to become live on your account depending on how busy the department is because there is a department where these reps are manually pushing the upgrades through, usually I can get it pushed through for about 20 mins to an hour, simply ask them to expedite the buyup and tell them you are currently in a Sprint store waiting to pick up your new device.
So now you have an early upgrade for around $50-$150 and now you can upgrade to the Note 2 for $299.99. Many Sprint locations also have an in store Buyback program. This is where you can trade in your old device to receive money off your in store purchase. This is for those who do not want to sell their old phone on ebay or craigslist, the discount varies from phone models of course, but you can trade in an S2 for about $88, or you can bring in a bunch of older phones if you have them to help with the overall cost.
There is another way to receive some money off towards your bill if you are very close to upgrading. If you call the same department I listed earlier, you can tell them you are interested to hear some information about a Loyalty credit on your account. If you are eligible this is basically a program where Sprint will give you $50-$100 credit per line on your account in exchange for extending that lines contract for 1 more year. But if you are close to your upgrade already this is technically only a few months more since you are upgrading soon anyways. Now this will not always work but if you ask politely or get a nice rep you can usually always get this credit applied to your bill.
If you have any questions or need help, just PM me for info
Great information! Now I just used my upgrade to get the gs3....... I can do this right? jk lol I'm screwed lol guess I might have to just buy out right :/
Sent from my SPH-L710 using xda premium
wirefly friends and family has it for 219.99
loveshinesthru said:
wirefly friends and family has it for 219.99
Click to expand...
Click to collapse
Off contract?! I'LL TAKE TWO!
Sent from my SPH-L710 using xda premium
moeinyoho said:
Off contract?! I'LL TAKE TWO!
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
On contract most likely
Sent from my Galaxy Note II using Tapatalk 2
moeinyoho said:
Off contract?! I'LL TAKE TWO!
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
on contract
I took advantage of the buyout in store, however they required me to trade in my S2. Is this right or did I get one put over on me?
rkboid said:
I took advantage of the buyout in store, however they required me to trade in my S2. Is this right or did I get one put over on me?
Click to expand...
Click to collapse
They do require that in store, but we talked to retentions and they let us buyout the upgrade with no trade in.
I had my upgrade available and the Sprint store employee was having a hard time figuring out how to upgrade me without changing my sero plan. He sold me the device for the upgrade price and then did an esn swap. I didn't realize till later i had saved the activation fee and because it was a esn swap and I still have a upgrade eligibility on the same line.
Sent from my SPH-L900 using xda premium
cbpagent72 said:
I had my upgrade available and the Sprint store employee was having a hard time figuring out how to upgrade me without changing my sero plan. He sold me the device for the upgrade price and then did an esn swap. I didn't realize till later i had saved the activation fee and because it was a esn swap and I still have a upgrade eligibility on the same line.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
score!
I am sorry to tell you he pulled a fast one on you. You are not required to trade anything in for a buyup. The buyup is solely charged to your bill. I would go back in that store and demand it back or you will call Sprint for fraud.
Sent from my SPH-L900 using xda premium
Unknown_Hero said:
I am sorry to tell you he pulled a fast one on you. You are not required to trade anything in for a buyup. The buyup is solely charged to your bill. I would go back in that store and demand it back or you will call Sprint for fraud.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
you've been working for sprint for 6 years?
the misinformation in this thread is lol
This will not work for employees grrr
Sent from my EVO using xda premium
---------- Post added at 07:25 AM ---------- Previous post was at 07:23 AM ----------
U only buyback phone if the eligible upgrade is not reset
Sent from my EVO using xda premium
Interesting!
I'm pretty settled on wanting the GNote2 as my next device.. did I do a mistake by contacting/online chat earlier today? I just asked the rep if I was eligible for an early upgrade. Person told me I'm eligible for upgrade prices at 6/1/13, instead of 10/2013 lol.
Just tried this...rep said my Buyup was $275....They would give me 98 for my Galaxy2 then the Note 2 at 299. So my out of pocket would be $476.
I guess it is better then the new outright price.
im gonna have to try this since im not eligible until april
Sprint wanted to buy back my 16gb S3 for 128$ instead, I sold it to the gf for 320$ so I could get the Note 2 on upgrade.
.:Sent from my Sprint Galaxy Note II:.
Those that are inquiring about this and getting actual buyout numbers would you please post how long you have left on your contract?
Might help the rest of us get an idea of what our buyout would be without calling. Like myself, I have 1 year left on my contract and will probably try to call tomorrow to see what my buyout would be. Will report back if I get the time to make the call.
For me my ETF is $240, I figure I could get $350 for my S3 currently and move to Verizon.
So
240+299=$539
$539-$350=$189 out of pocket
I am trying to tough it out with Sprint though because if I go to VZW that still leaves my wife with Sprint for another year or until I pay her ETF as well. Hoping for a decent buyout price and maybe a loyalty credit to sway me to stick around.
My brother bought out his upgrade in oct right before the note 2 came out. his upgrade was elegible in may and he paid 100. ( I did it for him, as he is on our account, so I know this to be accurate)
Unknown_Hero said:
So lately I am seeing a lot of questions about where to buy a Galaxy Note 2 for the best deal without a contract. I currently have worked for Sprint for the past six years and have a lot of good loopholes and information on how to use the system to my advantage. I would like to share some information with you to help anybody who needs help getting their upgrades early, or anything else I can do to help.
So now even if you do not have an upgrade currently there is a way to get it early so you can pay the upgrade price, plus a little more but it will still be much cheaper than buying it outright. Here are the steps you need to follow to do this correctly.
You must call and ONLY call the retentions department aka cancellations. I have a direct number to this department that leads you directly to a person, so you do not have to listen to any automated system. You will have to dial this number 1-888-273-9460, next explain to the rep that you are in need of a new phone because you are having many issues with your current device. Tell them you would like to see if you are eligible for a "buyup" option and how much it will cost to do so. A buyup is an early upgrade that is basically buying out the rest of your contract to get your upgrade early. 90% of all customers I have done this for are eligible for this buyup from anywhere to $50-$150 depending on how far away you are from your upgrade. If eligible, you can ask them to go ahead and apply the buyup and the fee will be billed onto your account so you can pay it off later in payments if you like.
Now it takes usually about 20 minutes to 24 hours for the upgrade to become live on your account depending on how busy the department is because there is a department where these reps are manually pushing the upgrades through, usually I can get it pushed through for about 20 mins to an hour, simply ask them to expedite the buyup and tell them you are currently in a Sprint store waiting to pick up your new device.
So now you have an early upgrade for around $50-$150 and now you can upgrade to the Note 2 for $299.99. Many Sprint locations also have an in store Buyback program. This is where you can trade in your old device to receive money off your in store purchase. This is for those who do not want to sell their old phone on ebay or craigslist, the discount varies from phone models of course, but you can trade in an S2 for about $88, or you can bring in a bunch of older phones if you have them to help with the overall cost.
There is another way to receive some money off towards your bill if you are very close to upgrading. If you call the same department I listed earlier, you can tell them you are interested to hear some information about a Loyalty credit on your account. If you are eligible this is basically a program where Sprint will give you $50-$100 credit per line on your account in exchange for extending that lines contract for 1 more year. But if you are close to your upgrade already this is technically only a few months more since you are upgrading soon anyways. Now this will not always work but if you ask politely or get a nice rep you can usually always get this credit applied to your bill.
If you have any questions or need help, just PM me for info
Click to expand...
Click to collapse
Your signature says retailer. So is that corporate or "retailer".
Your numbers may be a little off. Just wanted to point out what I've been seeing.
The UpgradeNOW program starts at $200. It would be foolish to start at $150. ETF for a smart phone is $350. No way they would let you. You have to be xx months in. If you go into the store, they can do it for you.
Loyalty Credit is at the reps discretion. Starts at $25 and they don't always require you to extend your contract. Why? Extend for 1 year, upgrade later on and poof! They just gave you money for nothing. They promise you $xx for xx months. They don't follow through and then tell you, you're not eligible for that offer. The offer has to show. Misleading reps. I even asked a "research" team to listen to the phone call where the rep promised to me and I confirmed that if I called back it would be available. Lies.
Buyback program is next to nothing in most cases. Original Epic and EVO's are $32-$38 or so. Easily sell for double that and get cash. Older phones are worth nothing. I wouldn't even bother. They have to work and can not have water damage.
Anyone that's ventured this far onto these forums are more than likely to resell on CL or in the Marketplace. Not trying to butt heads or say you're info it wrong, just pointing out some facts. Sprint has come around in their favor and waiting your 22 months is becoming a major option. They took away all the good loopholes.
A few weeks back I called a rep to ask about my ETF to cancel and go to Verizon for the Note II. The lady I spoke with offered me the Note II for $249. I didn't t buy the phone at the time. The rep noted it on my account. I called back last night and spoke with another rep.
He honored the offer, even though I wasn't told all the details correctly the first time I called, and long story short, I renewed my contract and have a Note II on the way.
I ended up paying $312 {289.99 +tax) and got bill credits totalling $97, free overnight shipping and he waived the upgrade fee.
Thanks Phillip!
Att does this for all their products. If you have uverse they theyll give good discounts on it too.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
I love ATT Retention dept as well. They gave me $100 in credit just because I said I was thinking of switching to T-Mobile. Didn't have to upgrade or anything. They just gave it to me.
Same
ATT has been nothing but fantastic this time around. I am actually coming from Verizon and I wanted the Note 2 on a couple of our 5 lines. However, Verizon was being very...unfriendly towards my interest with this phone. We had 3 lines that were ready for upgrade immediately. However, in trying to sign our new 2 year contract to Big Red, they wanted a $30 upgrade fee per line. Additionally, two of our lines were going to lose their unlimited data. The third was going to drop from 4GB down to 2GB per month. They were in no way willing or interested in working with me to keep me as a customer. So, I immediately requested to cancel all lines of service. They threw a fit at that but that's a different story. In any event, I wound up doing a bit of shopping around for an alternative carrier. After deciding on ATT, I visited my local Best Buy due to the ATT corporate store being crazy busy during my lunch break. Best Buy got me set up with the Note 2 and also price matched Amazon Wireless. So, I walked out that day with 3 Notes for $175 a pop. However, the guy at Best Buy somehow set our share plan on different data plans per line. This next bit is where ATT customer service shines. I called in to have the matter addressed. It was a super friendly call from start to finish. I wasn't upset to begin with but had I been, the rep was super friendly and I'm sure it would have been de-escalated. At the end, to compensate me for the "inconvenience" of having to call in, she waived my first months bill entirely. That's what I call customer satisfaction. ATT might not have the same coverage, call quality, or speeds when compared to Verizon in my local area. However, the customer service more than made up for it in my book.
+1
Just got them to match the amazon $179 price minus Best Buy phone freedom ($50)....out the door $136 after taxes. No complaints here....
mykwalkr said:
Just got them to match the amazon $179 price minus Best Buy phone freedom ($50)....out the door $136 after taxes. No complaints here....
Click to expand...
Click to collapse
Wow, I'm jealous. But I don't think BBuy would've done that for me - I wasn't eligible to upgrade till June of next year.
AT&T Retentions
raduque said:
Wow, I'm jealous. But I don't think BBuy would've done that for me - I wasn't eligible to upgrade till June of next year.
Click to expand...
Click to collapse
This was from AT&T retention department....I just asked them if they could match this price before I bought it from BB.
Just wanted to say thanks for this thread.
I purchased two SGN2's last week at an ATT store, as they were the only ones carrying them in my area. We got the $100 off the second phone deal. After seeing this I called them last night and got the response to call a different number that wasn't currently open. She did credit my activation fees though ($86).
This morning, i called the number she referred me to and they said they did not handle that type of thing, Then forwarded me to another dept. After being disconnected and calling back the rep kindly credited me $120 to my account, I did not want to push the Amazon Wireless price and I am extremely happy with this.
Thank you All!
I believe my price came to $189.99 per phone. Plus free activation.
Is there a direct number to the retentions department? I qill be getting the note 2 today if i get paid.
Thanks in advance
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Just scored my note 2 for 100 bucks since amazonwireless has the note 2 for sprint for 99$. They also waved activation and shipping. Needless to say im stoked
\/icious said:
Just scored my note 2 for 100 bucks since amazonwireless has the note 2 for sprint for 99$. They also waved activation and shipping. Needless to say im stoked
Click to expand...
Click to collapse
The att version?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
jyazzie110 said:
The att version?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
yes
A couple weeks back I was having problems with my Galaxy S 2 that I already had replaced under warranty for factory defects, This time around was a charging issue. (Always says its charging) So I asked them if they would be able to allow me to upgrade because I was extremely unsatisified with the phone and they went ahead and upgraded me. I told them about XDA people reporting getting the phone for 199 from other reps and that Amazon Wireless was running a special for 199. They had me pay 330 which was about the price for the phone and the tax for it, waived the upgrade fee and credited my account a whole 150 bucks. Needless to say I was very satisfied, On top of that she even through in 2nd day delivery. So I had my replacement device within days, and my phone bill this month was a mere 30 bucks.
\/icious said:
yes
Click to expand...
Click to collapse
Thats awesome!!!!! Maybe u could pm me the number u called and what u said to get it for that price?? I would appreciate it alot!
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jyazzie110 said:
Thats awesome!!!!! Maybe u could pm me the number u called and what u said to get it for that price?? I would appreciate it alot!
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
i just dialed 611 went to the upgrades/service change option and chose other. I talked to the girl and asked her if they would price match that offer and she said yes. I had not already ordered he phone though so i did it through her. It all depends on who you egt to deal with in the long run.
Meh, not that big of a deal. The phone is 174 at Amazon.
:good: for AT&T Retentions over here.
I just got off the phone with them for a completely different issue. The price of the device wasn't an issue for me. I got my Note II for only $63 and some change. But, anyway, I saw a thread on another website, where a lot of people were complaining about our devices not coming with the much vaunted multi-view capability. There were many people reporting that when they complained to AT&T about it and threatened to cancel service, as a way of trying to give them an incentive, AT&T offered either a large one-time credit or a temporary monthly reoccurring credit. The typical result was getting $10 knocked off your bill for 12 months. Sure enough, just before I got off the phone with the retentions rep I spoke to, she offered me $10 off my bill for the next 12 months as a way for AT&T to apologize to me. I'm quite happy about that.
Vandam500 said:
Meh, not that big of a deal. The phone is 174 at Amazon.
Click to expand...
Click to collapse
Heard amazon is on backorder with the note 2?? I may be wrong.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I spent an hour and a half on the phone with them today. The best I could talk my way into was a discount to $274.99 and a $100 credit on my bill. I guess considering my upgrade isn't available until may 13 its not all bad. I kept throwing the amazon deal out but they wouldn't price match it outright on the device.
\/icious said:
i just dialed 611 went to the upgrades/service change option and chose other. I talked to the girl and asked her if they would price match that offer and she said yes. I had not already ordered he phone though so i did it through her. It all depends on who you egt to deal with in the long run.
Click to expand...
Click to collapse
BTW are u a new customer or did u upgrade?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Howdy,
Noob here, looking to get a Note 2, but need a little advice to make sure I'm not overlooking something.
Background:
I currently have a Galaxy S II that is way too sluggish and frustrating (was my first smart phone, purchased a year ago).
I’m with T-mobile on their “value plan” and have about a year left on my contract. I’ve been with them for over 10 years.
Options:
Is my only option to pretty much pay for a Note 2 at full price ($650)? I cannot find any deals online for a SGH-T889. The guy at the T-mobile store said it wouldn't even make a difference if my contract was up or not -- price for the phone would be the same. Wow.
Any ideas?
I suppose I could try to call their customer retention line but I feel like they are not going to do much for me, since I’m pretty powerless – being locked into a contract with a year left. I really don’t want to leave T-mobile anyway.
The only other thing I can think of...: It sounds like there is probably going to be a rebate sale on Valentines day, but there are no details out yet – just grand speculation that there's going to be a big sale. Does anyone know if to qualify for one of their rebates, you typically have to be out of contract? I'm guessing "yes".
I also looked on craigslist and eBay for used Note 2s, but apparently people think they are made out of gold – barely discounted. For the price they are asking I’d just rather purchase new.
Thanks for the help.
-Nate
first of all, you ask in the wrong section because this is General section...your question should be in T-Mobile Galaxy Note II Q&A, Help & Troubleshooting Section
"The guy at the T-mobile store said it wouldn't even make a difference if my contract was up or not -- price for the phone would be the same." i think this isnt right because as a value plan customer you have the right to upgrade your phone anytime and when your 22 months is up you will receive discount to upgrade your phone with lowest price.
i get my note 2 for only $180 with renew 2 years contract at a retail store. you should try to check the price around those retail stores.
Thanks man.
You get a deep discount at the end of your contract and you are on a "value" plan? Or are you on a "classic" plan?
Regardless, if I don't want to wait that long, I'm pretty much stuck paying full price, right?
PS -- Sorry if this was the incorrect area; feel free to move post
Value plan you pay full price with money up front then $20 payments a month after.
Sent from my SGH-T889 using xda premium
I ran into the same thing. On the value plan, you pay retail, but in payments. So you would probably have 200-300 down and 20/mo if you have the available credit on your account. You can upgrade anytime, price is always the same. I am on prepaid ($30/mo 5GB is hard to beat if you don't want lots of minutes). I did the math and figured that I would break even paying out of pocket full price in less than a year. That's worth it to me to save up for a while. At the end of the day, it's up to you. I'm loving the Note2, excellent device. Even better if TMO really does drop LTE as fast as they plan to.
They are just trying to boost there sales rate for personal promotions thats why I hate tmobile sales man they always try to push you into something ur not sure about well just look into it buddy
Sent from my SGH-T889 using xda app-developers app
Even with the payment plan, you essentially just pay full price for the phone. There's another option though. You could try going through craigslist or ebay if you trust them. You would save a little plus tax but the down side is that they could report the phone as missing. But in my experience of buying phones off craigslist, or never happened to me. You just have to find a reliable seller. I bought my t mobile note 2 off CL around 2 weeks ago for $400 brand new in box. The seal was still on the box and I tried my sim to make sure it worked and it did. If you go through ebay, you would have buyer protection though ebay, so if anything goes wrong you could dispute with ebay. Buying from ebay would also allow you to buy insurance for your phone through a third party. Square trade is a good company to get the insurance from.
natesi,
The Tmobile rep was right, you are going to more or less pay full regardless of the timing of your purchase. You are on the "Value" plan, pure and simple, its a service only plan and its bare bone. Other plans allows you to get a discount (subsidized priced) phone, but the trade off is higher plan prices.
dandn0ten said:
i think this isnt right because as a value plan customer you have the right to upgrade your phone anytime and when your 22 months is up you will receive discount to upgrade your phone with lowest price.
i get my note 2 for only $180 with renew 2 years contract at a retail store. you should try to check the price around those retail stores.
Click to expand...
Click to collapse
That's not correct. Phones are not subsidized on Value Plans. On a Classic Plan, yes. Value Plans require you pay full price for the phone - half down, and $20 a month.
I got a quick question im on tmobile sold my tmobile s3 I haf first got on contract with tmobile and now I got a note 2 just a few weeks ago used but like new I had callef tmobile about my payments and they seen my sim was registered as a note 2 the rep on the phone said by the way u have a great phone the note 2 is awesome well the bottom line is the phone is absolutely clean esn and imei since im using I with tmobile 4g $70 wanted to know if tmobile would let me get the unlock code for my note or do I have to wait a few months ive been with them since august of 2012
Sent from my SGH-T889 using xda app-developers app
Look on wirefly. Com and amazon, they always have deals popping up for the GNote2. Use the islickdeals app to help ur search.
Sent from my SGH-T889 using XDA Premium HD app
Im on a classic plan and was 18 months into my contract and they ended up giving me the note 2 for 200 w/ 1 free month back in October. They call it an early upgrade program
Ops sorry guys that was my mistake I was confusing between value plan and classic plan and as i checked my status im on classic plan so thats why I got the phone for cheap price xP
sent from t889 running jedix8
if you can wait a few months to see what the gs4 and gn3 are about may be a good idea?
Thanks everyone, I appreciate all the feed back -- it helped a lot!!! Seriously.
I went into the T-mobile store (again) and asked about the upcoming Valentines Day sale. The sales associate said that to get the rebates you don’t normally have to be out of contract – you just have to *extend* (renew) your contract.
I’m not sure if he is correct or not, but I HOPE so.
Last year, they were giving a couple hundred off phones (with rebates), so although it will be really painful to wait longer, I think I will hold off until I find out what kind of deals they are going to have on the Valentines Day sale.
Unless, that is, I can find a good deal on one sooner. I’ll keep my eyes peeled.
PS -- the "Captcha" on this site is hard!!!
FIREONHIGH said:
if you can wait a few months to see what the gs4 and gn3 are about may be a good idea?
Click to expand...
Click to collapse
Hmmm... I was thinking about that...
The GS4 is expected in the US around the end of April/May, right?
And the GN3? I was thinking around Sept - Dec release, although I just saw these articles, stating possibly at the end of February (???). That seems insanely soon though, for a phone that just got released not too long ago. Or maybe not?
I'd show you the links I'm referring to, but I'm being blocked from doing so because I don't have 10 posts yet (lame).
The other thing is, the Note 3 will supposedly have a 6.3 inch screen?! Doesn't that seem a tad on the too-large side?
How credible do you think a February-ish release date is for the Note 3, and how soon before it goes on sale in the US, you think?
natesi said:
Thanks everyone, I appreciate all the feed back -- it helped a lot!!! Seriously.
I went into the T-mobile store (again) and asked about the upcoming Valentines Day sale. The sales associate said that to get the rebates you don’t normally have to be out of contract – you just have to *extend* (renew) your contract.
I’m not sure if he is correct or not, but I HOPE so.
Last year, they were giving a couple hundred off phones (with rebates), so although it will be really painful to wait longer, I think I will hold off until I find out what kind of deals they are going to have on the Valentines Day sale.
Unless, that is, I can find a good deal on one sooner. I’ll keep my eyes peeled.
PS -- the "Captcha" on this site is hard!!!
Click to expand...
Click to collapse
He was correct. Any of the T-Mobile sales are for existing and new customers. If you're on value, you can just buy it on EIP (payments) and still qualify for the rebate regardless of contract tenure. I'd put my money on $0 down after rebate being the sale for V-Day.
hmmm.... I just saw a Samsung Galaxy "next big thing" Super Bowl ad/video on youtube.
What could they possibly be announcing besides the Note 3, if that is suppose to ship before the S4?
natesi said:
hmmm.... I just saw a Samsung Galaxy "next big thing" Super Bowl ad/video on youtube.
What could they possibly be announcing besides the Note 3, if that is suppose to ship before the S4?
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Click to collapse
Why would the GN3 ship before the GN4? the GN2 is not even 6 months out yet. The GN3 is approaching a year. My guess is this rumor is actually caused by the note 8.0 which will likely be made official at MWC.
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Classick206 said:
He was correct. Any of the T-Mobile sales are for existing and new customers. If you're on value, you can just buy it on EIP (payments) and still qualify for the rebate regardless of contract tenure. I'd put my money on $0 down after rebate being the sale for V-Day.
Click to expand...
Click to collapse
Boy do I hope that's true. I passed on the Christmas Sale because it was only $100 down and not $0 down. I'm holding out hope that the V-Day sale goes down to $0. If not though, they will surely at least match the Christmas sale with $100 down. I think I'll pull the trigger at that point. There will likely be another sale for the Value Plan only transition, but I don't know if I can wait that long.
Info for you
Poke_N_PDA said:
Why would the GN3 ship before the GN4? the GN2 is not even 6 months out yet. The GN3 is approaching a year. My guess is this rumor is actually caused by the note 8.0 which will likely be made official at MWC.
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Click to collapse
Yeah, I know it is weird that the Note 3 would come out so soon -- I'm just going by what I read in a few articles yesterday.
LIke I said, I cannot post links yet -- not my fault -- I don't have a high enough post count.
Here's how you can find some articles that talks about the possible unvailing later this month:
Google "Note 3 release date"
Click on the first news article from PC Tablet "Samsung Galaxy Note 3 Release Date Could be at Mobile World Congress 2013!"
Then maybe the fourth result down by Trusted Reviews, "Samsung Galaxy Note 3 rumours point to 6.3-inch octa-core handset"
And others...
Google customizes search results so your ordering may be different than mine, but you should be able to find those articles with the info I have specified.
It's all speculation of course.
But what would Samsung Mobile be running an expensive Super Bowl ad for, with major celebrities??? What could be that big -- seriously? The SIII is too old to be pushing so hard. What else could it be?
I guess we'll find out on Sunday.
But man, it is taking every ounce of strength I have to not go buy a Note 2 right now.
Since Tmobile has discontinued selling devices at subsidized prices anymore, let's say, if one were to buy Note 3 from Wirefly or Staples for $299 with a new line on a classic plan (they are still allowing that), and cancel the service after 14 days and pay the ETF of $200 plus the activation $35 (which can be waived) and first month's service fees $80 (minimum), then the total comes to $579 or $614. Has anyone tried this? Will Tmobile blacklist imei once you cancel the contract?
Suhas
No reason to blacklist if u paid the money
Hmmmmm you sir might be on to something here
suhas2000 said:
Since Tmobile has discontinued selling devices at subsidized prices anymore, let's say, if one were to buy Note 3 from Wirefly or Staples for $299 with a new line on a classic plan (they are still allowing that), and cancel the service after 14 days and pay the ETF of $200 plus the activation $35 (which can be waived) and first month's service fees $80 (minimum), then the total comes to $579 or $614. Has anyone tried this? Will Tmobile blacklist imei once you cancel the contract?
Suhas
Click to expand...
Click to collapse
Lol. You sure etc is $200 and not $350 or more?
sent from my sm-900t.
@rbiter said:
Lol. You sure etc is $200 and not $350 or more?
sent from my sm-900t.
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Click to collapse
I just checked myself, you got me wondering. Looks like it is $200 Check this out:
https://t-mobile.jive-mobile.com/#jive-document?content=/api/core/v2/documents/2938
Sent from my SM-N900T using XDA Premium 4 mobile app
So, who's going to be the dare devil?
I think y'all are gonna be disappointed whoever tries. Carriers got themselves covered on this. Best thing is tmobile's monthly plan.
sent from my sm-900t.
I would do this myself but I'm out of the country on vacation. But someone should just call tmo and just ask that. But if you early term and pay etf they can't blacklist your phone. But there is still the thought if you do early terminate you may have to pay out the phone possibly. Idk.
A few years back when I worked for one of the major carriers, if you did not return the phone when you canceled within the grace period then you would have to pay the full price of the phone and if you didn't then they would send the bill to collections. This phone is awesome but not worth the harassment of debt collectors and getting your credit score screwed.
I know on amazon you had to keep the service for 6 months. If you didn't you had to return the phone or pay the full price.
Sent from my SM-N900T using xda app-developers app
I read up on all TM stipulations about 2 weeks before the note 3 came out. I'm not sure about buying the phone on amazon but if you buy it though TM, you are basically refinancing the phone. You're paying a little more each month (I think for me it's like 15 it varies depending on how much you put down), plus you get the jump program included in your insurence. Also if you cancel, you will have to pay off the remaining balance on the phone's "loan".
OP this is exactly how I got both my note 2. Tmo had just stopped the classic plan. Walmart still offered it though. I signed up then the very next day switched to a value plan, paid the 200 fee ( on one of them because I sweet talked the Rep and got the other waived) and was set. I got me and the wife note 2s for 600 bucks total (this is when they were still the hot phone)
Sent from my SGH-T889 using xda app-developers app
Thanks for that info!
Too late, both, Wirefly and Staples, have now taken down the classic plans and are showing the full price for Note 3 Oh well, you snooze, you definitely lose! I will wait for some time b4 the price comes down a little...
i already posted this on the galaxy s5 at&t forum, i thought it would be relevant here also for anyone interested.
i went into at&t store today and pre-ordered my note 4. the 4 month policy of having at least 4 monthly installments paid is 100% true. they changed this policy 2 months ago to be more competitive with other carriers upgrade policies. as long as you've paid 4 installments on your phone you can bring in your phone every 4 months and upgrade to a new one as long as the phone is in good condition. they use the trade in to wipe out your remaining installments and start you on a new one. the phone you're trading in has to currently be on an at&t next plan. so basically you can upgrade every 4 months now with at&t. that's a pretty awesome deal if you're into always having new phones a couple times a year. that is better than t-mobiles every 6 months. they also reimburse you $25/line to take away the normal subsidy that the regular 2yr contracts have. so you arent paying an extra subsidy for having an at&t next plan. i have confirmed it multiple times with customer support and also at my local at&t store.
just wanted to give a heads up to let everyone know this news is indeed true.
freebee269 said:
i already posted this on the galaxy s5 at&t forum, i thought it would be relevant here also for anyone interested.
i went into at&t store today and pre-ordered my note 4. the 4 month policy of having at least 4 monthly installments paid is 100% true. they changed this policy 2 months ago to be more competitive with other carriers upgrade policies. as long as you've paid 4 installments on your phone you can bring in your phone every 4 months and upgrade to a new one as long as the phone is in good condition. they use the trade in to wipe out your remaining installments and start you on a new one. the phone you're trading in has to currently be on an at&t next plan. so basically you can upgrade every 4 months now with at&t. that's a pretty awesome deal if you're into always having new phones a couple times a year. that is better than t-mobiles every 6 months. they also reimburse you $25/line to take away the normal subsidy that the regular 2yr contracts have. so you arent paying an extra subsidy for having an at&t next plan. i have confirmed it multiple times with customer support and also at my local at&t store.
just wanted to give a heads up to let everyone know this news is indeed true.
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Click to collapse
So, you're saying that you can pay 4 installments, trade in your current device, and start another Next contract without costing anything out of pocket other than the taxes for the new device?
That sounds iffy?
Sent from the TermiNOTEr 2! ?
borijess said:
That sounds iffy?
Sent from the TermiNOTEr 2! ?
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I agree! Doesn't sound like something AT&T would be nice to do something like that. They only do things that cost us more money and tie us down longer.
americasteam said:
So, you're saying that you can pay 4 installments, trade in your current device, and start another Next contract without costing anything out of pocket other than the taxes for the new device?
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Click to collapse
yes you still have to pay the taxes on it. i have talked to 2 diff customer service ppl that have told me this. i will call again to make sure. it does sound too good to be true but i already had got confirmation from 2 diff at&t people. let me call again and i will post back.
well now i look like an asshole. :/ i talked to 2 diff customer service ppl and they told me the info was wrong. the info i had got that made me make this post was even in my account notes. but the 2 ppl i just talked to said that they were wrong that i still had to finish the installments for the 12 months before i can upgrade. i really wish all their reps were on the same page and gave the same info. i'm sorry and i didnt mean to lead anyone wrong.
freebee269 said:
yes you still have to pay the taxes on it. i have talked to 2 diff customer service ppl that have told me this. i will call again to make sure. it does sound too good to be true but i already had got confirmation from 2 diff at&t people. let me call again and i will post back.
Click to expand...
Click to collapse
Yeah, I'm not buying it either. AT&T would be flipped on the value of the device at that time. At the 12 or 18 month period they can still turn a good profit on the device. Would be nice to know though. I'm always selling mine and paying the contract off. Always costs a little out of pocket.
---------- Post added at 02:44 PM ---------- Previous post was at 02:42 PM ----------
freebee269 said:
well now i look like an asshole. :/ i talked to 2 diff customer service ppl and they told me the info was wrong. the info i had got that made me make this post was even in my account notes. but the 2 ppl i just talked to said that they were wrong that i still had to finish the installments for the 12 months before i can upgrade. i really wish all their reps were on the same page and gave the same info. i'm sorry and i didnt mean to lead anyone wrong.
Click to expand...
Click to collapse
You're fine. Thanks for following up. :highfive:
freebee269 said:
well now i look like an asshole. :/ i talked to 2 diff customer service ppl and they told me the info was wrong. the info i had got that made me make this post was even in my account notes. but the 2 ppl i just talked to said that they were wrong that i still had to finish the installments for the 12 months before i can upgrade. i really wish all their reps were on the same page and gave the same info. i'm sorry and i didnt mean to lead anyone wrong.
Click to expand...
Click to collapse
IMO you didn't lead us wrong. It was the dumb jerks at AT&T. AT&T people are horrible and they will likely never be on the same page.
That's not the way it works. I'll use myself as an example. I'm on Next 18 (you pay 12 installments) with a Note 3. When the Note 4 pre-order page went up I had paid 11 months on the Note 3 and had 1 installment left. I was given the option to either pay the remaining $35 installment early or pay the full pay-off for the phone which was $350ish to move to a Note 4. I chose to wait until my next bill when my last installment would be included so I'll have completed all 12 installments.
So OP's probably right about trading your phone in ever four months. He's almost definitely wrong about it not costing anything. My guess is if he's on Next 18 where you have to pay 12 installments to walk away with a new phone he'd end up with this:
He'll owe AT&T $420 for the Next 18 agreement on his four-month old Note 3 ($35 x 12 = $420). He'd get $140 credit for making four payments ($35x4=$140). So he'd have to pay $280 ($35x8=$280) and give them a four-month old N3 to start the Next clock again on a new Note 4.
Whether trading a four-month old phone for a new one for $280 is a good deal or not is probably in the eye of the beholder.
So you are saying if I pay 12 months. And I decided to pay off the balance of the phone. Can I keep the phone or sell it? Or do I still need to always trade in phone with the next program?
Sent from the TermiNOTEr 2! ?
borijess said:
So you are saying if I pay 12 months. And I decided to pay off the balance of the phone. Can I keep the phone or sell it? Or do I still need to always trade in phone with the next program?
Sent from the TermiNOTEr 2! ?
Click to expand...
Click to collapse
You can keep the phone. You can pay the balance off at anytime and grab a new device. Just can't trade it in until you've met the 12 or 18 month term. I honestly would never trade my phone in at that point. Could sell it for much more.
So if I sign up for AT&T 18. I can only upgrade when 18 months are up?
Sent from the TermiNOTEr 2! ?
borijess said:
So if I sign up for AT&T 18. I can only upgrade when 18 months are up?
Sent from the TermiNOTEr 2! ?
Click to expand...
Click to collapse
You can only trade in your device to AT&T at 18 months. You can elect to payoff your contract at any time and upgrade. The payoff has to be made in a corp store and upgrade eligibility is reset instantly.
americasteam said:
You can only trade in your device to AT&T at 18 months. You can elect to payoff your contract at any time and upgrade. The payoff has to be made in a corp store and upgrade eligibility is reset instantly.
Click to expand...
Click to collapse
So basically if I pay 12 months and I have 6 months left on my 18 months program. If the phone is worth 450 on eBay or Craig's list. I can use that money pay off phone then start a new next program with a new phone. I won't need to trade in phone. Correct.
Sent from the TermiNOTEr 2! ?
borijess said:
So basically if I pay 12 months and I have 6 months left on my 18 months program. If the phone is worth 450 on eBay or Craig's list. I can use that money pay off phone then start a new next program with a new phone. I won't need to trade in phone. Correct.
Sent from the TermiNOTEr 2! ?
Click to expand...
Click to collapse
Exactly. I've done it twice in the last 3-4 months. Sold my M8 and bought the G3. Sold the G3 to buy the Note 4.
So really not need to wait the 18 months. Thanks for the info.
Sent from the TermiNOTEr 2! ?
borijess said:
So you are saying if I pay 12 months. And I decided to pay off the balance of the phone. Can I keep the phone or sell it? Or do I still need to always trade in phone with the next program?
Sent from the TermiNOTEr 2! ?
Click to expand...
Click to collapse
If you make 18 or 24 (Next 18/24) payments the phone is yours. Or at 12 or 18 (Next 18/24) months swap it and begin a fresh Next cycle.
You either trade in the phone with the Next plan or you can just pay if off and keep the phone. I just use the Next plan because it's 0% financing and I can pay it off whenever I want. You are always still better to go with a 2 year contract because you aren't paying that much for the phone.
borijess said:
So if I sign up for AT&T 18. I can only upgrade when 18 months are up?
Sent from the TermiNOTEr 2! ?
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Click to collapse
How much they charge you a month for 18months, my contract ends this coming early December 2014 i guess gonna wait more two months or maybe early no upgrade for me this year i'm happy with my Note 3 running FireKat for now...
xxxSuperserieSxxx said:
How much they charge you a month for 18months, my contract ends this coming early December 2014 i guess gonna wait more two months or maybe early no upgrade for me this year i'm happy with my Note 3 running FireKat for now...
Click to expand...
Click to collapse
For the Note 4.
Next 12 (18 month term) is $41.30.
Next 18 (24 month term) is $34.42.