Charging paused. Battery temperature too low. - Galaxy Note 8.0 (Tablet) Q&A, Help & Troubleshooti

[Original Post: 18-Aug-13] Reposting it to this category...
I purchased a Galaxy Note 8.0 (GT-N5110) last June. It's been working great until yesterday when a window popped up stating "Charging paused. Battery temperature too low."
I tried shutting the Note down and charge the battery whilst turned off. It seems to be charging just fine at the moment. Will check it in a few hours when the battery has been fully charged.
I installed an app called Battery Monitor Widget. It's reporting that the battery temp is around -2c to -4c while charging.
UPDATE: Battery is charged @ 100% and the Note is still on AC power. Battery Monitor is reporting that the battery is -3.7c then to -5.9c...
My next test is to completely drain the battery and see about charging then.... Will keep you posted...
Can't post screenshots for now...
Skol!
~Z
UPDATE: Now on battery, the battery temperature is still reporting between -2c to -4.7c...
UPDATE 19-Aug-13: I've been draining my Note 8 since yesterday. It's still at 39%. The battery was still reporting between -2c to -4.7c after I unplugged it from the wall. I bounced (power cycled) the unit then, it was showing a normal 23c to 26c. I'm wondering if this is actually "Smart Charging" scheme where the battery won't charge until it's below the threshold. I also have a Samsung Slate 7 that does smart charging. The battery won't allow charging until it's below 90%...
UPDATE 19-AUG-13 12:16 - My Note 8 popped the charge battery window when the charge was down to 15%. It is currently charging - now at 32%. Battery temperature is holding at 30c...
UPDATE 19-AUG-13 15:24 - Battery is fully charged, temperature is around 30c... Will do further testing... Hopefully, I won't get the "...temperature too low." window again... We'll see...

TheZStation said:
[Original Post: 18-Aug-13] Reposting it to this category...
I purchased a Galaxy Note 8.0 (GT-N5110) last June. It's been working great until yesterday when a window popped up stating "Charging paused. Battery temperature too low."
I tried shutting the Note down and charge the battery whilst turned off. It seems to be charging just fine at the moment. Will check it in a few hours when the battery has been fully charged.
I installed an app called Battery Monitor Widget. It's reporting that the battery temp is around -2c to -4c while charging.
UPDATE: Battery is charged @ 100% and the Note is still on AC power. Battery Monitor is reporting that the battery is -3.7c then to -5.9c...
My next test is to completely drain the battery and see about charging then.... Will keep you posted...
Can't post screenshots for now...
Skol!
~Z
UPDATE: Now on battery, the battery temperature is still reporting between -2c to -4.7c...
UPDATE 19-Aug-13: I've been draining my Note 8 since yesterday. It's still at 39%. The battery was still reporting between -2c to -4.7c after I unplugged it from the wall. I bounced (power cycled) the unit then, it was showing a normal 23c to 26c. I'm wondering if this is actually "Smart Charging" scheme where the battery won't charge until it's below the threshold. I also have a Samsung Slate 7 that does smart charging. The battery won't allow charging until it's below 90%...
UPDATE 19-AUG-13 12:16 - My Note 8 popped the charge battery window when the charge was down to 15%. It is currently charging - now at 32%. Battery temperature is holding at 30c...
UPDATE 19-AUG-13 15:24 - Battery is fully charged, temperature is around 30c... Will do further testing... Hopefully, I won't get the "...temperature too low." window again... We'll see...
Click to expand...
Click to collapse
Very interesting. I'd suggest you keep your purchase docs handy. Also I'd email Samsung to establish a "paper trail" in case you need to RMA. In my experience, devices that develop charging issues are seldom ones to mess with especially when the warranty is valid.
You don't mention and mods or custom ROMs. I've had devices that get squirrely but settle after a few days.

I know; I already have it handy just in case... I also did purchase the 3year extended warranty so the device is covered for a long while...
Battery is still good, though. It's reporting the temp at around 24c while plugged into the wall - all night.. So far, so good... We'll see...

UPDATE 20-Aug-13 13:20 - My Note 8 has been on battery since this AM. Temperature has been reporting at around 24c. The battery charge is now 93%. Battery is now being charged. Battery temperature is holding at 24c. "Charging paused." window has not popped up, yet; and, hopefully not... Charge is now 94%...

UPDATE 21-Aug-13*23:30*– My Note 8 has been doing fine.* Battery has been operating at normal temp.* It was on AC power all night.* It was on battery all day until the power went down to 56%.* I then shut down the unit, then plugged it in the wall to charge.* After about 10minutes, I powered it back on while it was charging.* The “Charging paused...” window popped up again and in analyzing the battery, it was reporting at –2c again.* I then unplugged the power then bounced my Note.* After it came back, I applied the AC power again and then it was charging properly again.* Battery is back to around 24c.***

Related

Desire Battery Voltage Issue

Hi all,
I've been having issues with my phone lasting nowhere as long as my girlfriends identical one,
I installed Quick System Info on both phones, Killed all tasks.. Not only is my display duller than hers on the lowest setting using the power control widget but the voltage on my battery is 3737mV while hers is 4071mV..
Is this cause for concern?
Update, forgot to mention, this is from a full charge on both handsets.
Sounds like your battery is fu#ked!
There seems to be an issue with the way android reports the battery voltage. If I leave my phone on the charger until the light goes green and the indicator says 100%, the voltage will often report between 4.146v - 4.156v.
Upon unplugging the phone would drop to 99% and 4.125v almost immediately.
I noticed the other day that after leaving the battery on the charger overnight the voltage was reporting as 4.206v and I was able to use the phone for over 15min before it dropped to 99% from 100%.
Minimum voltage before your phone powers off is around 3.6v - 3.650v. So 3.737 is pretty close to the cut-off point. The OS is may report 100% charge but your battery is not holding charge.
I had a battery on a different device that was like this. The battery had collapsed. I could charge it for 24hrs and it would not make a difference. Within 30min of use or 1 phone call it would die.
Does your battery have any bugles, bumps or protrusions? This is often a sign of a collapsed battery.
Edit: Don't write when you're tired, silly things come out of your fingers! Soz!
have you tried to swap batteries between the two phones. That will exclude either your phone or the battery from being faulty.
Yes, after scratching my head for a few days I did eventualy come up with the genius idea of putting the battery from the other phone into my phone!! and after charging it up, set it down for an hour and then checked and the battery was on 98% !!
So it looks like there is something wrong with my battery, This morning I woke up and my phone had been charging for 7 hours and was fully charged, I looked at the battery meter and it said 100%, I turned the phone off then back on and checked again.. 90% ???? WTF ??? just from turning the phone off and on?

Battery Issues (calibration?)

Hey XDA, I just purchased a new AT&T SGS3 and I'm having some issues with the battery on the phone.
When I charge the phone overnight it charges to 100% then when I unplug it, the battery drops tremendously in about 5 seconds down to anywhere from 50%-75%. I tried manually recalibrating the battery by charging it 8+ hours, removing the battery, charging again while off, charging it again while on, then restarting. That seemed to work for one charge and the battery acted the way that it would have on my Nexus S.
However charging it again after a full battery drain, the same thing happened.
Also when the phone is low on battery, it displays the normal battery messages, but then the screen stays on, draining the battery faster.
Solutions? I want the root the phone, but only after I have these issues sorted out. (I'm still under warranty right now)
zobbyblob said:
Hey XDA, I just purchased a new AT&T SGS3 and I'm having some issues with the battery on the phone.
When I charge the phone overnight it charges to 100% then when I unplug it, the battery drops tremendously in about 5 seconds down to anywhere from 50%-75%. I tried manually recalibrating the battery by charging it 8+ hours, removing the battery, charging again while off, charging it again while on, then restarting. That seemed to work for one charge and the battery acted the way that it would have on my Nexus S.
However charging it again after a full battery drain, the same thing happened.
Also when the phone is low on battery, it displays the normal battery messages, but then the screen stays on, draining the battery faster.
Solutions? I want the root the phone, but only after I have these issues sorted out. (I'm still under warranty right now)
Click to expand...
Click to collapse
Did you try a reset of the phone through the settings ? After that try charging to 100% then drain completely and then recharging without break then use the phone mormally and try to recharge only when it hits 10% remaining for the next 2 or 3 charge cycles and see if that helps
zobbyblob said:
Hey XDA, I just purchased a new AT&T SGS3 and I'm having some issues with the battery on the phone.
When I charge the phone overnight it charges to 100% then when I unplug it, the battery drops tremendously in about 5 seconds down to anywhere from 50%-75%. I tried manually recalibrating the battery by charging it 8+ hours, removing the battery, charging again while off, charging it again while on, then restarting. That seemed to work for one charge and the battery acted the way that it would have on my Nexus S.
However charging it again after a full battery drain, the same thing happened.
Also when the phone is low on battery, it displays the normal battery messages, but then the screen stays on, draining the battery faster.
Solutions? I want the root the phone, but only after I have these issues sorted out. (I'm still under warranty right now)
Click to expand...
Click to collapse
Looks like a bad device. I would send it in if i were you.

[Q] Xperia Acro S : Q + A

Battery discharging while on charger.
The past 2 nights I've had the Acro S on charge via the wall charger through the USB plug (not in the cradle - due to a protective case) and during the night I noticed the phone charge with the Red LED showing and then it goes Green showing it above 90% - then later on in the night/early morning I've noticed the green light has gone out and checked the time and noticed that the battery has discharged to 80%
Looking at the battery stats it shows the phone had reached full capacity and then been discharging for a number of hours - the odd thing here is that the plug was still firmly in the phone and plugged into the wall with no chance of it being bumped - the other odd thing is that the charging lightening bolt was also still showing but the percentage was going down as I was trouble shooting all this.
Eventually I unplugged the phone a couple of times and the phone started charging again and reached 100% and was still like this when I picked it up to use it for the day.
This has occurred 2 nights in a row.
The manual says that the phone will reach full capacity while on the charger and will also self discharge and recharge again by itself but I think a 20% drop is a bit more that what would be considered normal especially when you want the phone fully charged in the morning.
If anyone knows what is going on here or has experienced this kind of behavior I'd be keen to know about it.
hilfordjames said:
Is there a Q + A for Acro S?
This is a battery charging question.
The past 2 nights I've had the Acro S on charge via the wall charger through the USB plug (not in the cradle - due to a protective case) and during the night I noticed the phone charge with the Red LED showing and then it goes Green showing it above 90% - then later on in the night/early morning I've noticed the green light has gone out and checked the time and noticed that the battery has discharged to 80%
Looking at the battery stats it shows the phone had reached full capacity and then been discharging for a number of hours - the odd thing here is that the plug was still firmly in the phone and plugged into the wall with no chance of it being bumped - the other odd thing is that the charging lightening bolt was also still showing but the percentage was going down as I was trouble shooting all this.
Eventually I unplugged the phone a couple of times and the phone started charging again and reached 100% and was still like this when I picked it up to use it for the day.
This has occurred 2 nights in a row.
The manual says that the phone will reach full capacity while on the charger and will also self discharge and recharge again by itself but I think a 20% drop is a bit more that what would be considered normal especially when you want the phone fully charged in the morning.
If anyone knows what is going on here or has experienced this kind of behavior I'd be keen to know about it.
Click to expand...
Click to collapse
Nobody else has this problem yet I see.......
Its been a few days and this morning I've got the following
0650 hrs - battery showing discharge after being on the charger all night - red charging LED on and screen showing lightening bold charging symbol but battery still discharging and sitting at 81%
0701 hrs - phone still on charge, battery now 79%
0741 hrs - phone still on charger, battery now 77% - I cant believe that this is part of the battery cycling on charge
I'll contact Sony today and see if the battery is faulty - phone is only 2 weeks old.
hilfordjames said:
Nobody else has this problem yet I see.......
Its been a few days and this morning I've got the following
0650 hrs - battery showing discharge after being on the charger all night - red charging LED on and screen showing lightening bold charging symbol but battery still discharging and sitting at 81%
0701 hrs - phone still on charge, battery now 79%
0741 hrs - phone still on charger, battery now 77% - I cant believe that this is part of the battery cycling on charge
I'll contact Sony today and see if the battery is faulty - phone is only 2 weeks old.
Click to expand...
Click to collapse
Ok - so yesterday I went to the Sony support office in Khyber Pass New Zealand and the tech there said they dont support Acro S because its not been supplied by a NZ Sony distributor. So I then went to the place I bought it and they didnt want to look at the phone because its Rooted - I didn't tell them the boot loader is also unlocked - but they gave me an adapter so I could use the official Sony charger that I got with the phone (until now I've been using my old Xperia Neo charger) in the hope that the lower voltage rating might change things (they'd had acro Z which didn't charge on the Neo type charger they supplied).
So I got home and changed the power adapter over to the one that came with the phone using the adapter plug.
Last night I put the phone on charge and woke this morning to see that it had charged fully again and then since around 0400 it had discharged to 83%. I unplugged the phone and plugged it in again and it did not start charging - I did this a number of times and it didnt start charging but it did show that it was charging with the red LED and the lightening bolt on the battery and everywhere else it showed charge but the graph kept going down and the percentage kept dropping.
I had to reboot the phone for the battery to start charging.
I decided that I would re-lock the boot loader and repair the phone via Sony Update
Relock thread http://forum.xda-developers.com/showthread.php?t=1863179
Sony Update
http://www.sonymobile.com/global-en/tools/update-service/
On page 3 of the relock thread I found this http://forum.xda-developers.com/showpost.php?p=44093334&postcount=28 and waiting a reply from him to see if his issues were similar.
I've - re-locked and used Sony Update so now I'm back to square one I hope - I'm still going to root but I'm not going to bother unlocking the boot loader because I didn't find a kernel that could read external hard drives.
I'll update this if the phone continues to have a faulty charge...........

Battery drops from 12% to 0% in seconds & >4.3V at 100%

I've seen a few post regarding the 4.3V at 100% thing, but they're too old and haven't really given me much information.
My main issue is that I'm experiencing unusually rapid battery drops after my phone reaches 12% charge, it'd drop to 0% in just a few seconds. I downloaded a few battery calibration apps thinking that it might be a calibration issue. In that process, I noticed that the voltage read by these apps (and even in the *#*#4636#*#* menu) when fully charge is 4,38 volts. It was my understanding that Li-Po batteries should be fully charged at 4.2 volts and that charging past that point is harmful for the battery.
I also noticed that if at this point (charged at 4.38 volts - 100%) I unplugg the charger, the battery indicator would show 100% for a while, until the voltage drops below 4.2V, at that point the porcentage would change to 99%, so it seems that the device is set recognize 4,2V as fully charge, but it continues charging after that point. Also, the green light turns on at 90%, is this normal?
I tried calibrating using this app but with no results. I'm trying the manual calibration now. What is going on here? Could this be a clibration issue or do I have a faulty battery?
I think it is not normal. My P6 drops even a little bit slower from 10%. current my P6 is on 6% and 3,627V. (Edit: Turn off: 3,55V / After charge 100%: 4,32V)
Next time i will charge, then i post the Voltage at 100% for you.
To calibrate the accu you don't need any app. Use P6 until it is automatic power off. Now turn it on so often until it will not start anymore, and only show a red accu on screen. Now charge to 100%, turn on, unplug charger. Now your accu is calibrated.
heross said:
I think it is not normal. My P6 drops even a little bit slower from 10%. current my P6 is on 6% and 3,627V. (Edit: Turn off: 3,55V / After charge 100%: 4,32V)
Next time i will charge, then i post the Voltage at 100% for you.
To calibrate the accu you don't need any app. Use P6 until it is automatic power off. Now turn it on so often until it will not start anymore, and only show a red accu on screen. Now charge to 100%, turn on, unplug charger. Now your accu is calibrated.
Click to expand...
Click to collapse
Thanks, heross. So apparently the >4.2V @ 100% is not so unusual. Does your phone remain at 100% for a relatively long time and drops to 99 after the voltage is below 4.2V? Mine does that, and it also turns the led green when it reaches 90%.
I'm sure the dropping from 12% o 0% in seconds cannot be normal, but I'm wondering if the above is a symptom that something is wrong or
if it's normal.
EDIT: Ok, the phone just turned off by itself, the quick drop hapenned as usual (12% to 0% in less than a minute) and the voltage fluctuated between 3,1 and 3,3 volts in the process, maybe even less than 3.1 V, but I'm not sure. I took a series of screen shots 2 seconds apart, I'll post them when I turn the phone on again, I'll let it charge as you suggested.
Yes LED green at 90% is normal. My P6 drops to 99% after 1-2minutes screen on or after a boot without charger.
12% to 0% in seconds is definitely not normal. Normal it goes down very slowly to 3% then it comes a Info and after 30sec it power off.
Hi
heross said:
Yes LED green at 90% is normal. My P6 drops to 99% after 1-2minutes screen on or after a boot without charger.
12% to 0% in seconds is definitely not normal. Normal it goes down very slowly to 3% then it comes a Info and after 30sec it power off.
Click to expand...
Click to collapse
Finished charging.
I've turned the phone on and it has been sitting at 100% for about 25 minutes at 4,348V with the screen on. (I even played a video with full brightess). After that it droped to 99% and 4,079V[/B]. That can't be normal.
I saw that the P6 battery is rated 4,35 volts, so i'm not too worried anymore abut that voltage and everyone else seems to have the same values, but this quick drop with 12% and the fact that it stays for so long at 100% does worries me.
The screenshots were taken 2 or 3 seconds apart. It doesn't give me a low battery warning at 15% like most phones, but at 8%
I'm still having this extremely annoying problem. The goddamn battery goes from 12-13% to 0% in a blink of an eye. I just plugged the charger at 8% and it show 0% right after and started charging from there. Voltages are strange too, it shows ~3,6 volts when it started dropping quickly. It has charged ~20% in less than ten minutes. Look at this behavior: sudden voltage drops, never went below 3,3V and dies at 3,6V (almost nominal voltage)
I've tried calibrating several with several methods a few times, I'd prefer to stop doing that since I know it stresses the battery.
Has anyone had this issue? Can someone please shed some light on WTH is wrong with this troublesome phone?
Saw this post now. I have the same problem but it is from 9% to 0% . I don't think it is the battery, i think it is how android reads your battery info. I managed to calibrate mine by charging it when off from 0% to 100%-didn't last for long, the problem appeared once again.
It stays to much at 100% after charging, so we have the same battery life. Might be the kernel, don't know. I home when emui 3.0 is relased comes with a new kernel as well.
mcgyani said:
Saw this post now. I have the same problem but it is from 9% to 0% . I don't think it is the battery, i think it is how android reads your battery info. I managed to calibrate mine by charging it when off from 0% to 100%-didn't last for long, the problem appeared once again.
It stays to much at 100% after charging, so we have the same battery life. Might be the kernel, don't know. I home when emui 3.0 is relased comes with a new kernel as well.
Click to expand...
Click to collapse
I also managed to fix it once, I don't remember exactly what I did (I've tried so many things) but it didn't last long either, it discharged normally one time, but the next time dropped from 12% to 0% again in seconds. When will EMUI 3.0 be released?
They said emui 3.0 will be released in the middle of november for p6 but they also said that it will be available for p7 since october -they kept their word and it is available but only for the chinese versions of p7. So i would expect emui 3.0 for p6 in december for the international version.
mcgyani said:
They said emui 3.0 will be released in the middle of november for p6 but they also said that it will be available for p7 since october -they kept their word and it is available but only for the chinese versions of p7. So i would expect emui 3.0 for p6 in december for the international version.
Click to expand...
Click to collapse
Ok, I think I managed to calibrate it, I'm not sure yet, I will update once the battery is drained so I can see how it behaves at low charge, but there are indications that it's working.
If you're experiencing the same problem as me, then you've probably noticed that after your phone drops quickly from 9% (in your case) to 0% and you plug the charger, the battery will charge up to 9% also very quickly. If this happens, then Android is not reading the battery info right and you'll get a 100% reading before it's actually fully charged, and will keep on charging past that point (which I believe is why it stays at 100% for such a long time). It'll obviously drain from 9% to 0% again once it's discharged - because it's not really at 9%, it's much lower.
So, if we can manage to get Android to display normal charging speeds at low charge, then the battery should be calibrated. This is what I've managed to do.
Here's how:
1. Get a Battery Monitoring App (I use Battery Monitor Widget) and set the update intervals to 1 minute
2. Let your battery drain and your phone turn irself off until you can't turn it on
3. Plug the charger and turn the phone on. Watch how the charge increases in this process, it'll most likely charge too quickly (See graph screenshot - blue arrow: a steep slope indicates quick, abnormal charging speed readings)
4. Wait 5 minutes or until it reaches 10-12%
5. Unplug the charger and let the battery drain again. Watch how it discharges, if it charged too quickly in step 3, it'll most likely discharge quickly too here (You can see in the graph screenshot that the discharging slope in this process is also very steep)
6. When it says it's going to turn itself off in 30 seconds, plug in the charger (don't let it turn off).
7. If the 'turning off' message appeared, say, at 2%, your phone will probably display 0% after you plug the charger (i know this makes no sense, but it happens like that)
8. Let it charge and watch how it's charging.
After doing this my battery charged at a normal rate (Graph screenshot - red arrow) and it behaved normally approaching full charge (current started decreasing approaching 100% - green arrow). It didn't stay for ages in 100% after unplugging the charger either, just 1 hour in deep sleep (2nd and 3rd screenshots), which I think is fine because I used to unplugg the charger at night and wake up to a 100% battery, so it seems Android is reading battery info correctly now.
I hope this works for you too, mate (And that it will last more than one charge cycle).
I'll update tonight with low charge behaviour, but I'm pretty sure it'll discharge normally.
EDIT: It didn't actually eliminate the problem, but it got a little better, it now drops from 7% to 4% (instead of 12-13%) and stays at 4 for a while.

Battery charge issue...

Phone was at 98% battery. Did a reboot as I do every morning, and when it started up again it showed 91% battery. I know reboots don't take 7% battery, so what gives?
My Pixel 2 XL has been having some battery reporting issues, I noticed that when I took my phone off the charger it would lose 15% very quickly then stabilize. Rebooting would also cause a drop in indicated battery %. That's my guess. Investigating to see if it can be fixed by doing a full charge/discharge cycle.
2ndammendment said:
My Pixel 2 XL has been having some battery reporting issues, I noticed that when I took my phone off the charger it would lose 15% very quickly then stabilize. Rebooting would also cause a drop in indicated battery %. That's my guess. Investigating to see if it can be fixed by doing a full charge/discharge cycle.
Click to expand...
Click to collapse
I've also been seeing this issue! I will also be letting it do a full cycle today to see if it helps since it only started a few days ago.
My battery seems to be okay but my charge port when I place the cable in it doesn't feel like it fits snugly it almost has a slight wobble to it. Have you guys been noticing that as well?
I've actually been experiencing this as well for a week, I called up Verizon and they shipped me a new phone. So far no charge issue anymore on this one.
I have experienced this too
Tested this again this morning. Had the phone charging overnight.
Unplugged it, it showed 100% battery.
Immediately rebooted, and it dropped to 96%.
With a lot of phones, battery stats reset on reboot. Also- the percentage isn't a perfect science. Just let the phone do its thing. Run the battery down and recharge it. No need to reboot the thing every day.
The battery has been great for me. I use my phone extensively throughout the day, maybe 3-5 hours on time, I always make a day of use without needing to plug in. I had a light use day yesterday, and had 30% left @ 11pm, after pulling off charge the night before @ 11:30pm.
Pleased to announce that (in my case at least) doing a full cycle reset the fuel gauge and it is now working properly. I've never seen a device come with a miscalibrated fuel gauge from the factory, so that was odd. I usually keep my li-ion powered devices between 80% and 30% SoC(state of charge) to reduce cell degradation so we'll see if the fuel gauge becomes uncalibrated over time (which would be somewhat unusual) or if this was simply a software fluke.
Yea I have noticed that in my case, my phone says 100% on the charger so I will restart the phone while still plugged up and once it's booted back up it says 98% so it lost 2% while hooked up to the charger lol. Doesn't seem to affect the battery life. I'm still able to get 5 hrs of screen on time but I will try to kill it completely and charge fully today and see if it fixes it.
This morning I didn't do the restart and didn't use the phone or even turn my screen on and within fifteen minutes I turned it on to 98 % remaining.

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