Multitouch problems poll - Nexus 7 (2013) Q&A

Download some multitouch app
Put one finger on the screen for touch 1 and keep it still. Use another finger for touch 2 and try slowly bringing that touch 2 on the same Y or X axis as the first. Move around and do just try different positions for touch 2.
To elaborate the options:
1 - Perfectly fine
2 - If you hold touch 1 still, and start moving the 2nd touch either close to it or on the same X/Y axis you'll see that the 1st touch starts moving a little and waving up and down
3 - 3rd touches are shown even though you only have 2 fingers on the screen
4 - Just goes nuts, touches everywhere
Trying to decide whether or not to return it, I have until this saturday to decide. I'm at 2, so it might just be purely janky software and a small update would be enough but if it's hardware I'd like to try again.

Perfect here. :laugh:

JayceOoi said:
Perfect here. :laugh:
Click to expand...
Click to collapse
Think it might be worthwhile exchanging it or getting a refund? My problem is that if you slowly line up the axis, the touches will start moving around a little. It's not bad but I don't want it to become even worse over time

fedreta said:
Think it might be worthwhile exchanging it or getting a refund? My problem is that if you slowly line up the axis, the touches will start moving around a little. It's not bad but I don't want it to become even worse over time
Click to expand...
Click to collapse
According to the other threads and AndroidPolice its a software issue with the calibration figures that Google is aware of. I have the issue you talk about by the way.

MattDN93 said:
According to the other threads and AndroidPolice its a software issue with the calibration figures that Google is aware of. I have the issue you talk about by the way.
Click to expand...
Click to collapse
Are you on stock Rom/kernel? Considering trying Cyanogenmod to see if it fixes it like some people report it doing so

fedreta said:
Are you on stock Rom/kernel? Considering trying Cyanogenmod to see if it fixes it like some people report it doing so
Click to expand...
Click to collapse
No, only got the device a day ago so still on stock everything...thanks for the advice though!

I'm stock unrooted and two fingers seem fine but one finger sometimes registers as two especially moving up and down the vertical axis I also have trouble with letters repeating or the wrong characters being typed on the keyboard

MattDN93 said:
According to the other threads and AndroidPolice its a software issue with the calibration figures that Google is aware of. I have the issue you talk about by the way.
Click to expand...
Click to collapse
I don't like the fact that we've been able to demonstrate that this problem goes away if the unit is grounded by either your hands or the plug but acts up when unplugged on a table. I'm not sure that supports their opinion that it's software. Sounds like a hardware defect to me. But we'll see. I'm on my 2nd unit with this problem. They have 14 more days again, after which if not resolved will be returning and waiting for the Mini2 in Oct.

fedreta said:
Download some multitouch app
Put one finger on the screen for touch 1 and keep it still. Use another finger for touch 2 and try slowly bringing that touch 2 on the same Y or X axis as the first. Move around and do just try different positions for touch 2.
To elaborate the options:
1 - Perfectly fine
2 - If you hold touch 1 still, and start moving the 2nd touch either close to it or on the same X/Y axis you'll see that the 1st touch starts moving a little and waving up and down
3 - 3rd touches are shown even though you only have 2 fingers on the screen
4 - Just goes nuts, touches everywhere
Trying to decide whether or not to return it, I have until this saturday to decide. I'm at 2, so it might just be purely janky software and a small update would be enough but if it's hardware I'd like to try again.
Click to expand...
Click to collapse
Option 2 for me its un-noticeable outside of multitouch games

I retested on the table not holding the n7 and I get behavior similar to the video. If I'm holding it, the problem is less pronounced, but still there. I also have trouble with the app drawer on nova launcher not detecting that I want to drag an icon to the home screen
Sent from my Nexus 7 using Tapatalk 4

For me is a 1. I have a July build 16gb and i have no issues at all. For my father he has a July build 32gb and his would be a 2. It's unnoticeable unless I open up the multi-touch app and cross plains but it's very very minimal and it doesn't happen very easily. In fact with using his I would have sworn it had no issues until I used that app.
>^.^< Sent from meow HTC One which is like catnip to me atm

I meant to select the third option, but the touch screen decided to pick the fourth option.

Related

Recent purchases with screen issues?

How are the tablets bought in the new yr? Does it still have screen issues like us early adapters?
My first run N7 2013 has no issues at all
Sent from my Nexus 7 using Tapatalk
I guess I should clarify the question is for people that bought theirs very recently like in Dec/Jan timeframe
My point is that like everything else it's more than likely you will get a good device, the percentage of bad devices is always low, forum posts aside
Sent from my One using Tapatalk
I bought my Nexus 7 in December. I am not noticing any major issues so far. Although sometimes there are ghost touches after many hours of continuous usage.
Sent from my Nexus 7 using XDA Premium 4 mobile app
after having mine for a month im noticing what i thought were just software issues.
Screen stops responding to touch randomly or takes ages to notice you have your finger on somthing
and loads of coloured splodges on the screen when showing a dark image !
grr !
i love it though but once you notice its hard not to notice!!
Mine is just a couple of weeks old, it has difficulty registering touches when laying flat
Sent from my Nexus 7 using Tapatalk
You would think Asus and Google would quietly fix the hardware on new batches. Probably a design issue that cant be easily fixed. Yes yes kudos to the ones that doesn't have screen problems.
Have mine (LTE version) about a week or so, it sometimes fails to register touch when it's on desk.
but I notice another thing that , its back is not flat?? it can spin on my desk
Had this device since it was released, it had the screen issues(incredibly annoying on apps like PS Touch and the keyboard), now bought a Note 8, rapidly noticed the better screen responsiveness. I got curious about that too, I wonder if they fixed that for the new batch, I knew that not all flo devices had those problems but nevertheless still a shame if they haven't fix that by now.
NekroWolfen said:
Had this device since it was released, it had the screen issues(incredibly annoying on apps like PS Touch and the keyboard), now bought a Note 8, rapidly noticed the better screen responsiveness. I got curious about that too, I wonder if they fixed that for the new batch, I knew that not all flo devices had those problems but nevertheless still a shame if they haven't fix that by now.
Click to expand...
Click to collapse
Based on the responses....apparently not.
Mine had pretty bad issues when i first got it (initial release batch), the device was even crap enough that opening youtube app would hard reset the tablet every time. After the various updates that got rolled out, there is nothing wrong with my device. So they certainly fixed things for me following customer feedback.
I bought mine back in December and it misses touches in the upper region of the screen unless it is ground with either you hands or the charger. I did a few experiments to try and fix it, one thing I noticed when I tied a thin copper wire to the USB port is that it only took a finger on that piece of wire to ground it out and it worked perfectly. My question is whether there is a ground source inside the device where I could possibly solder this wire to in order to ground it out (ie. Battery ground or something)
Sent from my Nexus 7 using XDA Premium 4 mobile app
First nexus 7 (2012) worked flawless for over a year, gave it to mother as she needs to learn technology and bought the 2013 in November
The non presses and random presses plagued me from the start of this one but I was naive and pretended not to notice, after a few weeks I did get annoyed and wanted my old one back! (But didn't) so being I needed mine for school I didn't want to RMA right away so I kept trying to find fixes for awhile longer. About 2 weeks ago I got fed up and was about to RMA it but then decided to just try the latest factory image (haven't used stock anything in a long time)
And well, haven't had one issue with touch since!
So to all with the common touchscreen issue I suggest trying pure stock KOT49H first along with bootloader, haven't had a chance to test any custom Roms for it yet as I've been too busy but I added twrp and rooted it and still zero issues so at least for me it has been fixed
Still one of the best buys out there, even with the 2 months of annoyances
Sent from my Nexus 4 using XDA Premium 4 mobile app
I got my N7 2013 in early December. There's a small piece of dust under the screen, near the middle. I didn't even notice it until a few weeks ago. I can see it when I'm thinking about it, but most of the time I just ignore it or just fail to notice it.
Got my N7 2013 at the end of January. No problems initially, then a few small annoyances with a crossword puzzle app that I was willing to blame on the small letterboxes. Yesterday it did a full freeze, no responses to any touches anywhere. A power reboot cleared it up. I could blame it on the 4.4.2 upgrade which I did pretty soon after I got it, but this thread leads me to believe I should be going for an rma.

[Q] Galaxy Tab Pro 8.4 screen sensitivity

Just wondering if it's just me or the screen on the Galaxy Tab Pro 8.4 is way too sensitive. When I try to scroll the page (on Google+ for example) I always end up opening something. It makes me not want to use it. It's really frustrating.
I also tried using a stylus (Wacom Bamboo Solo) and the result is the same.
So, is it only me? Is there any solution for that?
I have the same issue using Pulse. It's been good for gaming though. I might try a screen protector and see if it makes a difference.
Sent from my LG-D800 using Tapatalk
Depends on what you're coming from.
I found the S4 to be very sensitive at first but that was from the S2 and OneX. The S3 may have been about the same as the S4 for all I know.
It would make sense if it started in Samsung devices when they added the hover function to their devices. They also made them more compatible with gloves around that time.
I doubt the Tab Pro is much more sensitive than the S4 but I don't own one yet.
You'll likely get used to it very quickly like I did.
meboy said:
Depends on what you're coming from.
I found the S4 to be very sensitive at first but that was from the S2 and OneX. The S3 may have been about the same as the S4 for all I know.
It would make sense if it started in Samsung devices when they added the hover function to their devices. They also made them more compatible with gloves around that time.
I doubt the Tab Pro is much more sensitive than the S4 but I don't own one yet.
You'll likely get used to it very quickly like I did.
Click to expand...
Click to collapse
The sensitivity on my device was extremely off.
I did little research today. I went to Best buy and tested the Tab Pro 8.4 in the showroom, it performed much better than mine, no issues, "normal" sensitivity... (looks like this issue is not affecting all the Tab Pro 8.4 tablets)
I called Samsung support to find out what's going on. I was told to do a reset on the device. I did it through the Samsung recovery - full wipe.
Now everything seem to be "normal". Looks like that solved my problem.
BTW, I'm using HTC One (replaced my old S2)
Sent from my SM-T320 using Tapatalk
I have the exact same problem.. The screen is way too sensitive and I hate using this tablet. I wish I could return it. Thought it was just me. A very slight flick and the page zooms to the bottom. sometimes touching the screen causes I to zoom in and out to the places I don't even know where it's going.
TwinXM said:
The sensitivity on my device was extremely off.
I did little research today. I went to Best buy and tested the Tab Pro 8.4 in the showroom, it performed much better than mine, no issues, "normal" sensitivity... (looks like this issue is not affecting all the Tab Pro 8.4 tablets)
I called Samsung support to find out what's going on. I was told to do a reset on the device. I did it through the Samsung recovery - full wipe.
Now everything seem to be "normal". Looks like that solved my problem.
BTW, I'm using HTC One (replaced my old S2)
Sent from my SM-T320 using Tapatalk
Click to expand...
Click to collapse
Same issue here. Way too sensitive at the moment. I end up tapping the ads or opening unwanted links when browsing the web.
soundneedle said:
I have the exact same problem.. The screen is way too sensitive and I hate using this tablet. I wish I could return it. Thought it was just me. A very slight flick and the page zooms to the bottom. sometimes touching the screen causes I to zoom in and out to the places I don't even know where it's going.
Click to expand...
Click to collapse
michintom said:
Same issue here. Way too sensitive at the moment. I end up tapping the ads or opening unwanted links when browsing the web.
Click to expand...
Click to collapse
Try to do the factory reset and post your feedback after its done.
Do it in the recovery mode.
1. Power down your device.
2. Hold Volume Up and Power at the same time until you see the Samsung logo appear. Then release.
3. In the recovery mode press Wipe Data/Factory Reset.
4. Reboot and wait for few minutes untill everything loads.
Sent from my HTC One using Tapatalk
TwinXM said:
Try to do the factory reset and post your feedback after its done.
Do it in the recovery mode.
1. Power down your device.
2. Hold Volume Up and Power at the same time until you see the Samsung logo appear. Then release.
3. In the recovery mode press Wipe Data/Factory Reset.
4. Reboot and wait for few minutes untill everything loads.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
Thanks! Made it a little better but still kind of annoying. When scrolling through youtube videos, a video starts playing when I didn't intend to click on that specific video.
TwinXM said:
Try to do the factory reset and post your feedback after its done.
Do it in the recovery mode.
1. Power down your device.
2. Hold Volume Up and Power at the same time until you see the Samsung logo appear. Then release.
3. In the recovery mode press Wipe Data/Factory Reset.
4. Reboot and wait for few minutes untill everything loads.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
My Tab Pro 8.4 has the same problem making it almost completely useless. When scrolling it constantly opens wherever I lift my finger. It's also constantly zooming in & out. I tried the Wipe Data/Factory Reset twice with no resolution. I didn't use it much the first couple weeks as I was waiting to get a case before using it and now it's too late to return it to Best Buy. I wanted to love, it but I find myself never using it now. I also tried adjusting the Press and Hold delay.
tlbeedy said:
My Tab Pro 8.4 has the same problem making it almost completely useless. When scrolling it constantly opens wherever I lift my finger. It's also constantly zooming in & out. I tried the Wipe Data/Factory Reset twice with no resolution. I didn't use it much the first couple weeks as I was waiting to get a case before using it and now it's too late to return it to Best Buy. I wanted to love, it but I find myself never using it now. I also tried adjusting the Press and Hold delay.
Click to expand...
Click to collapse
After I did the Factory Reset I noticed some improvement, but I'm still not satisfied with it. On top of that I started noticing the digital noise coming from the speakers (reported by other users) when I open a game and mute the sound.
And just like like you, I don't want to hate my $400 device.
I decided to send it to Samsung for repairs. I'm shipping it today.
BTW Best Buy's return/exchange policy sucks!
I went there after 25 days of purchase to ask if I can exchange it and they said:
"no, but you can bring it to the Geek Squad and they will take a look at it for a small charge" :/
We should definitely have more than 15 days to return/exchange faulty device!
Sent from my HTC One using Tapatalk
Did Samsung happen to mention how long it should take for the repair?
tlbeedy said:
Did Samsung happen to mention how long it should take for the repair?
I believe it's up to 30 days, the 1st time my gear was back within 4 days but 2nd time was over 3 weeks.
Sent from my LG-V500 using Tapatalk
Click to expand...
Click to collapse
tlbeedy said:
Did Samsung happen to mention how long it should take for the repair?
Click to expand...
Click to collapse
Nope, they did not. I'll call them after they receive my tablet
gingerdude said:
tlbeedy said:
Did Samsung happen to mention how long it should take for the repair?
I believe it's up to 30 days, the 1st time my gear was back within 4 days but 2nd time was over 3 weeks.
Sent from my LG-V500 using Tapatalk
Click to expand...
Click to collapse
Fingers crossed they will fix it quickly
Click to expand...
Click to collapse
Opening those ad pages on websites and opening random videos on youtube is getting really annoying. Samsung needs to provide an update asap. The screen sensitivity makes this tablet useless.
just got my Tab Pro 8.4" 32GB today instead of the Tab Pro 10.1" which i returned.
was a bit nervous about the sensitivity problem. but after playing with it for about 1 hour I can say its perfectly fine..
My 8.4 is the same, way too sensitive.
Sent from my SM-T320 using XDA Premium HD app
I have this same issue, too sensitive.
Same problem T325
same issue with hong kong version.
I flashed unofficial cm11, it improved the problem, but it still happens. so I assume this is a hardware related? Then I tried us and china official roms, make the tablet unusable. This is too bad. I want to love this tablet, but samsung just ruined it.
I had the same issue across all 4 devices (multiple exchanges for the speaker issue).
I found that If you install a screen protector it minimizes the problem. So I would give that a go.

Random ghost swipes while typing.

Am I the only one experiencing some random ghost swipes on both Asus and Google keyboard while typing fast on my Zenfone2 4GB? Don't occur consistently, just here and there but annoying overall.
It's almost the same behaviour of my previous OnePlus One, who had the 1+ possibly knows of what I'm talking about.
Didn't have the chance to record a video thou, but I will.
I would RMA. I had the same issue on OPO, absolutely terrible.
rlaw said:
I would RMA. I had the same issue on OPO, absolutely terrible.
Click to expand...
Click to collapse
Yep. I guess you know what I'm talking about.
I ran some multi touch test and everything works flawlessly, so basically I can't reproduce the issue on purpose. But it happens. I hope the RMA process it's not a firewalk as it was with 1+.
taldeital said:
Yep. I guess you know what I'm talking about.
I ran some multi touch test and everything works flawlessly, so basically I can't reproduce the issue on purpose. But it happens. I hope the RMA process it's not a firewalk as it was with 1+.
Click to expand...
Click to collapse
Just a thought... D'you have swipe typing enabled?
Otherwise, it sucks you got hit with the same issue on two completely different devices. Zf2 actually rated as among the best in touch response. If your issue does persist, you probably got a lemon. =/
rlaw said:
Just a thought... D'you have swipe typing enabled?
Otherwise, it sucks you got hit with the same issue on two completely different devices. Zf2 actually rated as among the best in touch response. If your issue does persist, you probably got a lemon. =/
Click to expand...
Click to collapse
Yes, swipes are enabled. I use to type in both ways because some words are easier to get written with swipes especially on one hand use. I'm quite a fast typer, could be my fault, I guess. But didn't have anything like this with my previous android phones (zte blade, nexus s and nexus 4). It isn't that frequent, but it happens and after the 1+ burst I don't feel confident and comfortable anymore.
taldeital said:
Yes, swipes are enabled. I use to type in both ways because some words are easier to get written with swipes especially on one hand use. I'm quite a fast typer, could be my fault, I guess. But didn't have anything like this with my previous android phones (zte blade, nexus s and nexus 4). It isn't that frequent, but it happens and after the 1+ burst I don't feel confident and comfortable anymore.
Click to expand...
Click to collapse
I am noticing this occasionally as well... it seems to happen in the bottom left-ish area of the screen... to this point I have assumed it to be some wild coincidence related to me accidentally touch another part of the screen while holding the phone.
I got hit with this issue on my 1+1 which is why I bought this phone as I couldnt even unlock my screen, what I noticed is once the heatwave over here hit, 1+ started having issues with typing (same as OP) and everytime it was hot it just wouldnt type correctly. I'm not expert at all but Im thinking it has something to do with the hardware and over heating as 1+ forums are filled with ppl with the same issue. I downgraded all the way back to the very first firmware and was still present.
lostbuddy1 said:
I got hit with this issue on my 1+1 which is why I bought this phone as I couldnt even unlock my screen, what I noticed is once the heatwave over here hit, 1+ started having issues with typing (same as OP) and everytime it was hot it just wouldnt type correctly. I'm not expert at all but Im thinking it has something to do with the hardware and over heating as 1+ forums are filled with ppl with the same issue. I downgraded all the way back to the very first firmware and was still present.
Click to expand...
Click to collapse
Well with one plus was slightly different because it suffered of some serious hardware related problems, mostly connected to the bad grounding of the digitizer. There were some "triggers" that lead to an impossible typing, once you got above some thresholds of temperature or usage, the device was done and nothing could revert back.
Using Yet Another Multitouch Tester the 1+ looked totally gone wild especially when testing different touches on the same x-axis. This problem doesn't occur at all on my Zenfone2 in any condition.
Update: wrote to the CC, the guy told me that is something related to the multitouch behavior of the ASUS keyboard. So, I thought that basically it doesn't recognize two different typing so near in time and swipes instead, merging both touches in one gesture. The disappointing thing is that it does the same also when typing on a multi-touch enabled keyboard like the Google one. Still waiting for a reply to my last email where I asked what I could do furthermore to check things out.
does anybody experiencing this right now? for me it's getting heavier and CC won't do nothing about.
I had this issue on my previous phone i.e nexus 4 and after few days my touch stopped working, so it is better to visit service center and get the touch panel replaced
Sent from my intel inside hand pc

Htc 10 x 4 faulty or not?

So i ordered my first unlocked htc 10 from tesco 3 weeks ago i now have 4 as thry keep sending replacements and telling me notbto send them back toll i get a working one i haveva feeling i could end up with 50 and still be no better off,
So the problem is after using camera/hangouts/whatsapp randomly maybe twice a day the bottom area of the touch screen stops working completly i i try and hit anything in the dock bar no response but what i have tried is opening the camera and going horizontal but that makes the "new" bottom of the screen unresponsive no matter which way i hold the device the lower section of the app wont responed till a complete reboot, theres only one exception a thats touch screen tester that shows that all sides are registering touches but the second i switch apps or go to home screen same issues i thought it might be a launcher issue so i switched no good though same problem, whats weird is if when it happens i grab an app to move it when it happens i can move it along the bottom of the screen no problem but as soon as i try tapping that area nothing at all,
Ive contacted htc which was pointless they want to repiar all 4 but i know 1 person who had exact same problem they sent it in and it came back the same ive only found 4-5 other people that have experianced this all bought devices different times different places im 99% sure its software but if htc arnt even admitting its a fault will it ever be fixed or should i send all 4 back and go for something different entirly i do love the 10 best device ive owned in a long time
My camera is vibrating which appears to be an old, and common problem for HTC phone oh phones if you ride a motorcycle. WTF. Does HTC have its summer interns design the camera hardware?
Sent from my Nexus 7 using Tapatalk
You have the same Problem, on 4 different Phones?
Are you sure its not some Kind of App blocking the input?
Have you tried using the phone in Safemode (Power+Volume up while booting, or only volume up?) And see if it happens?
Hey I have exactly the same problem. I narrowed it down to the HTC camera app because the problem would always start after using the camera. It's not ideal but I've not had a single issue since using the Google camera app instead.
It's definitely a software issue because when the dock area stops responding I can still drag icons over the affected area of the screen. Also the unlock icon which is at the bottom of the screen still responds some I'm certain it's not a hardware fault. The fact you've had 4 devices doing the same thing would suggest this also. I'm just surprised more people aren't complaining. My FW is version 1.30.
Cannot be four hTc 10 phones what you got are having exactly the same strange problem which never appeared affecting any other user across the globe.. ??
99.99% percent that the problem is caused by your operational environment.. ?
Sent from quite brutal hTc 10 ..

[HELP]Part touch screen not working

So until day before yesterday, My phone had been working fine, no issues at all. Then suddenly I started getting ghost touches. I thought i twas due to the some smudges on screen. Tried cleaning it, but the touches would remain. Turned screen on and off used to make it go for sometime. Rebooted, the issue seemed sorted. Then yesterday, I started to notice that the part where ghost touches were occurring, touch is not working. Rest part works absolutely fine though. Tried the screen touch test in service test in service menu, it showed that much part to be unresponsive. So is there any chance I can recover by testing with some software or replacing digitizer(which comes with screen I think) is the only option? I have attached the a screenshot of the touch test. The black rectangle in center is the one where touch is not working. I have removed the screenguard, so that was not causing the issue.
I'm on stock, rooted and xposed. Also tried reverting back to a clean PRF(rooted and recovery), but same results were obtained. Once or twice I was able to get a single line of touch across, but that's it.
for a week or two my phone also started getting ghost/phantom touches in roughly the same area. I haven't taught much of it until now, your post has made me concerned that my screen too will stop working.
keep the thread updated if there's any new development
karamancho said:
for a week or two my phone also started getting ghost/phantom touches in roughly the same area. I haven't taught much of it until now, your post has made me concerned that my screen too will stop working.
keep the thread updated if there's any new development
Click to expand...
Click to collapse
Tried a few apps, none are able to register touch in the specified region. Will most probably have to replace digitizer. How is Your phone fairing?
Mirhawk said:
Tried a few apps, none are able to register touch in the specified region. Will most probably have to replace digitizer. How is Your phone fairing?
Click to expand...
Click to collapse
still getting phantom touches in the upper part of the screen. It's not so bad that it wold be considered a problem, only a mild annoyance for now
What did you do to solve it?
I have the same phantom touch issue now, in the exactly same area
patoberli said:
What did you do to solve it?
I have the same phantom touch issue now, in the exactly same area
Click to expand...
Click to collapse
I wasn't able to solve the problem, and I'm using as it is for now as I can't spend much on the phone. One user had said that even replacing the digitizer might not work, not sure why though. Were You also rooted and/or exposed?
patoberli said:
What did you do to solve it?
I have the same phantom touch issue now, in the exactly same area
Click to expand...
Click to collapse
welcome to the club
my situation is the same as with @Mirhawk. I'm using the phone as it is until I can put aside enough money to buy some other phone.
bonus thread
Nope, neither rooted nor xposed.
I sadly can't anymore really use the phone, it started from one day to the other. Luckily I already ordered a new phone a week ago, it just needs to be delivered....

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