ERROR Message "Unfortunately, the process com.google.process.gapps has stopped." - Nexus 7 (2013) Q&A

ERROR Message "Unfortunately, the process com.google.process.gapps has stopped."
I bought two nexus 7's (one for me and one for my GF) and mine is working flawlessly but hers is not. I am a long time Android user but she is a noob with it so it is possible that has something to do with it? Her tablet all of a sudden started giving the error "Unfortunately, the process com.google.process.gapps has stopped." and it pops up every 5 to 10 seconds then the tablet freezes and reboots. I was able to get to the settings menu and do a factory reset and now the error has stopped but her apps would not re-download after she added her google account again. Is there a quick fix for this? Unfortunately she is away and i was only able to provide support over the phone so that is another problem. I will have the tablet in my hands on Friday to troubleshoot more and Saturday is the last day i can return it to staples so i need to act fast. Any help is appreciated.
Thanks!

bjohnston115 said:
I bought two nexus 7's (one for me and one for my GF) and mine is working flawlessly but hers is not. I am a long time Android user but she is a noob with it so it is possible that has something to do with it? Her tablet all of a sudden started giving the error "Unfortunately, the process com.google.process.gapps has stopped." and it pops up every 5 to 10 seconds then the tablet freezes and reboots. I was able to get to the settings menu and do a factory reset and now the error has stopped but her apps would not re-download after she added her google account again. Is there a quick fix for this? Unfortunately she is away and i was only able to provide support over the phone so that is another problem. I will have the tablet in my hands on Friday to troubleshoot more and Saturday is the last day i can return it to staples so i need to act fast. Any help is appreciated.
Thanks!
Click to expand...
Click to collapse
I had the same problem. Very troubling.
A senior android developer told me never allow google to automatically reload your apps. Consider this is a new model and new android version. Plus it is very early after release. The chances for many applications being broken/incompatible is great.
Since you were doing it for her using your account for setup you achieve the same result. This is a good thing, although more work.
My tablet continued infrequently (once a day) to crash the launcher, ultimately clearing the home screen of all personalization. The final problem I had was over 100 of these types of of errors which took three reboots to clear. And the problem was not fixed. So I did a factory reset, and did not allow google to automatically reload *my* apps. So, I logged into a browser on my google account and looked through the list of my android apps and installed some of them one-by-one. So far I have not had this same problem. So, I may add a few more until I find the application causing this problem. Although, it might not be an application, rather this problem could be part of Google app migration process (?). Who knows.
I am happy with my new Nexus 7 (2013) today because I no longer see this problem. Good luck.

I would try restoring to factory settings and see if that helps. I assume she's on stock ROM and kernel without root or an unlocked bootloader?
Sent from my Nexus 7 using xda app-developers app

I had this issue in the past too. Clearing the cache of the affected Google app(s), and removing your Google account and re-adding the account did the trick for me.
Probably the best method to do if you have data on your tablet you do not want to lose. Hope this helps. :good:

Tablet is bone stock, 3 days old. After the factory wipe the message stopped but is this something that may come back? I feel like i might just return it to get a new one anyway. Does anyone disagree?

I agree with TheAltrusic. I was able to buy mine right on July 26 and had the same issue. Reverting to factory settings (like you did) and clearing the cache remedied my solution. This was happening to me whenever I used a Google app though, no others.
You could also try a soft reset, holding power key until the tablet reboots. And check to make sure you have the latest system update under settings. Hopefully its already updated itself automatically.
I hope it starts working for you
Sent from my Nexus 7 using xda app-developers app

Related

[Q] Android market problems?

Is anyone aware of or experiencing any problems with the android market?
I'm using a Stock UK Orange ROM. 25mb free internal space. Using Android market I can go through all the motions and tap install I get the message saying my item will be downloaded. The "downloading" bar appears and is animated, This happened last night. This morning the item had downloaded.
I thought that was the end of it but as I write this I've been waiting an hour for a clock widget to download.
Have also tried via appbrain but experience the same problem.
I can watch youtube videos and browse so I am online. Is there a hidden setting I might have misconfigured? or anyone else experiencing the same thing?
Noodled24 said:
Is anyone aware of or experiencing any problems with the android market?
I'm using a Stock UK Orange ROM. 25mb free internal space. Using Android market I can go through all the motions and tap install I get the message saying my item will be downloaded. The "downloading" bar appears and is animated, This happened last night. This morning the item had downloaded.
I thought that was the end of it but as I write this I've been waiting an hour for a clock widget to download.
Have also tried via appbrain but experience the same problem.
I can watch youtube videos and browse so I am online. Is there a hidden setting I might have misconfigured? or anyone else experiencing the same thing?
Click to expand...
Click to collapse
Since you have 25MB free, that is peculiar. Typically downloads get stuck in queue when space is low -- in which case you are getting a notification in the Notification Bar that you are "Getting Low on Empty Storage Space". In those cases remedy of course is to uninstall a few apps you rarely use. After you do that, the "Low on Storage Space" icon will clear, and the instant that it does, all of the downloads you had started -- but were all stuck in queue -- will now proceed -- instantly.
But in your case i don't know. Are you for certain NOT getting that icon notification? (just checking that's all)... Then this probably won't solve your case at all. THIS POST: http://forum.xda-developers.com/showpost.php?p=7663366&postcount=17
No worries.
The only thing in my notification bar is the icon for advanced task killer, and 1 Gmail notification.
I've uninstalled a couple more apps but that still hasn't forced a download. This has only happened in the past couple of days and it crossed my mind that google might have been tinkering, but i've read nothing of the sort.
Just been to the shop and back and in those 5 mins Tajam (the clock widget from my OP) has downloaded... I've just added a pinball game, but it hasn't downloaded...
Is it at all possible that an application has reserved space? As in I might have 25mb free but some app has reserved some of the free space on my handset?
Nobody else had this issue then?
Any thoughts on a solution? would a hard reset solve this?
Try to:
- start your google-talk-app
- use the menu-button to open the menu and sign-out!
- restart the google-talk-app
- use the menu-button to open the menu and sign-out!
usually, after the 2nd or third time you do that, the download-process begins...
edit: you should notice that the log-in-process of the google-talk-app takes some time, seeing the spinning wheel-symbol on the top-right... just ignore it, start the app, wait 5 seconds and sign-out, repeat...
Thanks for the reply but I dont have google talk installed.
I'm thinking a hard reset might be my only option but it's a pain, and now difficult to download any backup software.
Found this thread http://www.google.tm/support/forum/p/Android+Market/thread?tid=57b5e3efa7477b50&hl=en
Started by a google employee, subsequently locked. Seems to be a recurring problem
I've the same issue, cancel/abort the download and start it again fixes the issue
Sent from my HTC Desire using XDA App
Hey,
I suffered from the same issue...
I literally tried every in the book but to no avail!
Eventually I had to add a file manager into a rom in order to manually download the apps from the internet and then install them onto my desire!
This is a repeat issue with the Android OS. It does go away after a while... Give it a day or two and it'll just literally stop with the issues.
Good luck friend
I had this issue last week and tried every trick I could to get things working again, even a hard/factory reset didn't work. From reviewing the thread you quoted from the Google support forums I got the impression that it was a Google account problem of some sort so before doing a second factory reset I changed from @googlemail to @gmail and for whatever reason after the hard reset this has done the trick.
Yes, I am having the same problem too and only started couple days ago... I can't download anything at the moment
Still no market downloads
After the froyo update for me, there's still no way
to update or download apps from the market.
I tried all the options now known:
Gtalk
Cache clearing
Factory reset
Etc.
What to do next???
I checked a few places and this seems to be a common problem. One thread on the market forums was started by a google employee, 400+ replies later the thread was marked as answered (which it clearly wasnt) Now the forums are becoming littered with posts on this same problem.
I've managed to sort it out. Settings>apps>market>clear cache>force close market>soft reset seemed to force any pending downloads.
But that wasnt really a solution, so had to export contacts to gmail. Change my googlemail account to a gmail account (as prompted when you login to Gmail in the UK.... then I had to perform a hard reset and make my Gmail account the primary google account on my handset.
Very annoying, and I'm in disbelief that google are SO aware of this and dont seem to be offering any help.
But for the time being it's working again. The suggestion on the market help forums is that the UK market is having problems with @googlemail accounts.
Well i never had the googlemail adress and i'm not from the UK, so there's more to
it then only that specific problem....
Pls advice....
None of the great developers here has an idea what's happening here or maybe a solution to this issue????
Pls help out guys?
Guys please advice, i'm just a bit desperate with this issue.
Nothing seems te help and google stays as silent that i lost faith they are going
to fix this....
Does this mean my DESIRE became useless??!??!?!
It's a bit temperamental to be honest, I left it at 'Starting Download' and sometimes it would start after a few hours and another time after about a day. Never used to be like this before. Google need to seriously take a look at this problem.
Sadly my downloads all just end in "failed" within 5 secs....
Had Problems downloading for a month
Hi All,
I have had this problem for about a month now. Never starts to download for me except if I do a factory reset then it downloads some apps between 3 and 22 apps before it hangs again. The phone is a Samsung Galaxy s I9000. Unlocked. I tried different SIM cards from different carriers and removing the SD memory. I can download from different places on the web like Samsung or one of the web sites that have the apps just not the market.
Has anyone else been having this problem for that long?
Regards
sutepm said:
It's a bit temperamental to be honest, I left it at 'Starting Download' and sometimes it would start after a few hours and another time after about a day. Never used to be like this before. Google need to seriously take a look at this problem.
Click to expand...
Click to collapse
Same here. I usually leave the downloads "hanging" around. After 10 min. to a few hours, the downloads start.
Same with "Chrome to phone". Both apps use the GTalk service to send commands to the phone. Google broke something.

Unroot/Re-root woes

Alright, so I was trying to use a program that some other people have said work fine but it wouldn't work, so I figured I would unroot/reroot and see if it helped. I restored the phone to factory settings, used the instructions that are readily available here and other places to unroot my phone and rooted it using the manual method (just like I did the day I got my phone) and tried to set everything back up, but have run into a few problems.
1) Text messaging
-I have used Handcent for a long time on old phones, and used it just fine on this phone, but when I got my phone set back up, texts were coming in from the wrong people. I would get a text from PersonA, but it would show up as PersonB and when I responded it would go to PersonB. The only way that I could respond to PersonA was to back out, go into the people app, choose PersonA and text them. When I did this, it would take me into the exact same thread but have PersonA's name at the top now. When PersonA responded, it would show up as PersonB again and I would have to do it all over.
2) Google Wallet
-Was working fine, even used it at McDonald's, but now when I try to load it up for the first time, it sits at a black screen until eventually it says "Wallet is not responding. Would you like to close it? (Wait) (OK)"
Oh, and the program that I originally went through all of this for is still giving me the same error about not being able to locate a partition to remount to write to. What do I need to do to get this thing back to working correctly?
shane_huskey said:
1) Text messaging
-I have used Handcent for a long time on old phones, and used it just fine on this phone, but when I got my phone set back up, texts were coming in from the wrong people. I would get a text from PersonA, but it would show up as PersonB and when I responded it would go to PersonB. The only way that I could respond to PersonA was to back out, go into the people app, choose PersonA and text them. When I did this, it would take me into the exact same thread but have PersonA's name at the top now. When PersonA responded, it would show up as PersonB again and I would have to do it all over.
Click to expand...
Click to collapse
This is happening to me! I am rooted, completely stock otherwise and using Handcent. Is this a handcent issue? Anyone have more insight into this?
I'm in the process of unrooting my phone again to see if it happens when I'm not rooted.
Update:
Unrooted, same issue with Google Wallet and messaging
Rooted again, same issue
I was kindof hoping that someone would have come in here by now with some "here, try this" or "yeah, that happened to me and this is how I fixed it" type post. Am I the first person that has run across these issues after flashing to stock files from code.google.com?
I'm on 2nd nexus and haven't had that issue with handcent on either phones. Stock or rooted..
Sent from my Galaxy Nexus using XDA App
Are you uninstalling and reinstalling your apps? Have you tried deleting your apps' respective caches?
Sent from my Galaxy Nexus using XDA App
Well the 3 obvious problems could be:
1) I am either following the steps to unrooting incorrectly. (I don't think that it is rooting that is causing the problem since I a) didn't have the problem before I unrooted the first time and b) the problem is recreated whether I am rooted or not.)
2) My phone is faulty
3) The files that I am using (downloaded directly from http://code.google.com/android/nexus/images.html) are damaged.
The MD5 matches the .tgz file.
Everything looks like it is going through correctly when I am flashing the files.
I don't think that I am following the instructions in correctly, so that narrows it down (in my head anyway). Has anyone else used the factory images for code.google.com? Have you tried running Google Wallet afterwards?
esuohe said:
Are you uninstalling and reinstalling your apps? Have you tried deleting your apps' respective caches?
Sent from my Galaxy Nexus using XDA App
Click to expand...
Click to collapse
I have tried going into settings, force closing the app and clearing cache and I have tried resetting the phone to factory defaults. Neither changed how the app behaved. I still just get a black screen with the not responding message.
I did some more research into the Handcent problem, apparently it is fairly widespread on ICS and goSMS has the same issue. Stock is apparently not affected, so I am using that but it sucks...
I have seen a few of the GoSMS and Handcent posts, but I'm not completely sure that I am experiencing the same issue. Every post I have seen speaks of erratic problems. Mine is with every text message. Also, it didn't start happening until I flashed the factory images from code.google.com. Also, the problem only popped up when I started experiencing other problems (like with Google Wallet). Although we are having a similar issue, I believe the root problem of the issue is different, which is why the issues are slightly different.
Went and exchanged my phone today, rooted as soon as I walked in the door, installed everything back to the way that I had it and everything is working fine again. On my way to McDonald's for lunch.

[Q] "Account wasn't found. It may have been removed." - Exchange Server

Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon
Im having the exact same problem!!
jaseandjess said:
Im having the exact same problem!!
Click to expand...
Click to collapse
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
Click to expand...
Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Click to expand...
Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.

Do I have a secure element brick from google wallet?

So I read on different threads that if you have an actual secure element brick, it pops up on the phone...
Here's my situation. From the forums, it instructed to make sure to reset the wallet when flashing another ROM. Now my wallet resetting is stuck on 96 percent and have not moved since.
It was like that for 20 minutes so I took the risk and flashed the Clean ROM. now, following the guide to applying google wallet install using modaco's apk patch, it just hangs on the initialization part. "setup will take 5 minutes" and then I get a pop-up saying that the phone has to be initialized... should i just make a new gmail account, since my current gmail account states that my device is disabled on google?
I done all I can imagine and that this my last effort. I tried this " http://forum.xda-developers.com/showpost.php?p=28356290&postcount=2724" Help appreciated!
What should I do?
Try uninstalling wallet with titanium backup and reinstall from the play store. That's whats I had to do today. I'm not sure if it mattered but I could not get wallet running at work either. It got stuck on the 97% reset and also on the setting up taking a few minutes. I could not get completely resetting or setting up at work. I came home a few hours later and it set up right away on my home Wi-Fi. So keep trying.
Sent from my Nexus 7 using Tapatalk 2
will do. hopefully it'll work tomorrow. google wallet apps are so finicky. I afraid to flash ROMs now.

android.process.acore on CM 11 rooted FIRE phone

For months I have hardly problems with this android.process.acore has ended message in my cm11 rooted fire phone installed nano GAPPS (but even with other versions of GAPPS the Problem stayed the same). I have no idea what to do any more, flashed and backuped everything again and again, deleted and restored the contact-datas the way it is discussed in many forums. The problem disappears while disabeling the contact-storage, but this way I cannot use my Fire Phone for phoning from the contacs anymore much less using contacts in Whatsapp . The problem seems to come along with WhatsApp and Facebook and its Messenger, but once installed the problem android.process.acore does not disappear when uninstalling these programs. Anyone got an idea? Thanks a lot for your help!
That's strange, has there been any recent updates to your phone?, i don't know how long you've been on cm11 but amazon recently stopped supporting Facebook who also owns whatsapp. I know someone on stock whose messenger and whatsapp stopped working and the tech on mayday had to relay that to them. Idk if they stopped support through an update or some other means since I haven't been on stock for a very long time. My advice would be to take a logcat and post the issue in the cm11 thread if you can
<romario3600> Thanks for yor advice. I've been with CM 11 from the very beginning and I don't really remember when the problem started, might be like half a year before.. That's weird, for any reasons that android. access. accore disappeared now after uninstalling both facebook and its messenger. Didn't know that the support stopped and this might have caused it. I got a solution now with a third party facebook version by apache. It's working well until I found a solution for my problem.
I have still no idea...
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.
ticklisheye said:
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.
Click to expand...
Click to collapse
As a last resort if you have the time and effort to put in, id say revert to stock and do a factory reset the normal way using the fire phone's recovery. That should at least ensure that everything is wiped and back to default. After that try downloading and installing CM11 again, don't cut any corners where you might have to wonder if something went wrong. Once the systems boots properly try installing the play store as well as messenger and whatsapp and see how things go from there. avoid rooting the device until you are sure things work
I got another completely new fire phone, rooten CM11 now from the latest FireOS 4.6.1..1. and at the beginning everything worked fine up to now. Now I got the same android.process.accore message again on this completely different device. As this problems is not very common I got now the idea that it might have anything to do with the synchronisation of google contact and it's permission management with these programs that have the rights to read sync the contact storage. But no idea ehat it might be exactly. A while ago I deleted all my contacts on the Google server. Is it possible that the synchronisation got a problem now with my different devices that were once registered on the server with not always having the very same telephone directories? How to solve it if my venture is right?
I just solved this (I hope, so far so good) on my Sony Xperia Z2 tablet. I cleared data on any and every app that had anything to do with Contacts. I went right down the list in All Apps. If it used contacts, I cleared it. That meant Gmail and Hangouts, Messenger, etc.
Before I did this, I tried to write an email and litterally had the error with every single letter. Since I did this, I haven't seen it once. I wrote out an email address on a draft email and posted 2 posts (this will be the third) here. No error yet!
Not an expert. Just a user and fellow acore victim, sharing what worked for me. Though I have been in tech support for 17 years (just more of a Windows PC tech really).
Gabrielle
I will check this out on the weekend when there's some time for me doing so. Will tell you if it worked.

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