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I'm not sure if I'm posting in the correct place as this is my first time, so I apologize in advance if not. As my the title states I currently have a samsung epic 4g that will not boot past the samsung screen. The phone is not rooted and was running stock software. This phone also will not load a recovery menu as it will not boot past the samsung screen (and yes I'm aware of the redundancy). I have tried flashing older stock files using odin and I get a successful read with no errors, however when the phone resets post flash it will still not boot past the samsung screen.......PLEASE HELP I am at my wits end and open to suggestions. Thanks
Sent from my SPH-D700 using XDA App
Thephonewhisperer85 said:
I'm not sure if I'm posting in the correct place as this is my first time, so I apologize in advance if not. As my the title states I currently have a samsung epic 4g that will not boot past the samsung screen. The phone is not rooted and was running stock software. This phone also will not load a recovery menu as it will not boot past the samsung screen (and yes I'm aware of the redundancy). I have tried flashing older stock files using odin and I get a successful read with no errors, however when the phone resets post flash it will still not boot past the samsung screen.......PLEASE HELP I am at my wits end and open to suggestions. Thanks
Sent from my SPH-D700 using XDA App
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Click to collapse
+1 here too! Girlfriends phone has the exact same problem since last night. It also is not showing that it is charging...??
Sent from my PG86100 using XDA Premium App
Jbb3393 said:
+1 here too! Girlfriends phone has the exact same problem since last night. It also is not showing that it is charging...??
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Best I can say to you both is get a stronger cable if your not already using one and if you do have a cable other than the oem one then try leaving the battery out of the phone and hold the power button for about a minute to let the capacitors discharge then let it sit with the battery still out for about an hour :/ if you don't mind me asking, what happened to the phone before the issue started?
Try to Odin with the battery out.
Sent from my SPH-D700 using XDA App
kennyglass123 said:
Try to Odin with the battery out.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
And with sd card out too
Sent from my SPH-D700
Its possible to odin without the battery in? How does it populate the com and do you put it in download mode first then pull battery or just plug it and let it fly?
Sent from my SPH-D700 using XDA App
Thanks for the replies. I am trying "the duce's" advice first, no luck yet. She had went to take a picture of the "beautiful sky" last night in the hot tub and dropped it. I immediately took the battery out and when we got to our apartment took the hair dryer (on medium heat of course) to it. I then put the battery in and turned it on and it worked! Until she decided it needed a restart and it hasn't came on since...
Sent from my PG86100 using XDA Premium App
Huge thanks for the replies here as well and to address duces question, in my case nothing outside of normal use on the phone. I powered it off and when I powered it back on I was stuck on samsung
Sent from my SPH-D700 using XDA App
Ok so I just tried to flash with odin with battery out I did put it in dowload mode after plugging it up....I removed the sd card as well. Now it boots to the samsung screen but the difference is that now the red led stays lit and the capacitive keys on the bottom row do as well. Any suggestions?
Sent from my SPH-D700 using XDA App
I am stuck while odin right now with battery in... Suppose I will pull battery and try without next...
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Jbb3393 said:
Thanks for the replies. I am trying "the duce's" advice first, no luck yet. She had went to take a picture of the "beautiful sky" last night in the hot tub and dropped it. I immediately took the battery out and when we got to our apartment took the hair dryer (on medium heat of course) to it. I then put the battery in and turned it on and it worked! Until she decided it needed a restart and it hasn't came on since...
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
In that case, I would make sure every last bit of moisture is out of the casing by leaving it covered by rice over night.... it might be short circuiting :/
Thephonewhisperer85 said:
Huge thanks for the replies here as well and to address duces question, in my case nothing outside of normal use on the phone. I powered it off and when I powered it back on I was stuck on samsung
Sent from my SPH-D700 using XDA App
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Click to collapse
That's just odd :/ I honestly haven't a clue as to what may be going wrong.... at least you made some progress with the capacitive buttons lighting up and your notification led is lighting, usually that's a sign it'll boot
Get this....never got it to boot using odin or by completely discharging the capacitors but on a hunch changed out the lcd this morning and boots right up. What the heck, does anyone know why this worked? Haha very confused now even though the issue is resolved.
Sent from my SPH-D700 using XDA App
Thephonewhisperer85 said:
Get this....never got it to boot using odin or by completely discharging the capacitors but on a hunch changed out the lcd this morning and boots right up. What the heck, does anyone know why this worked? Haha very confused now even though the issue is resolved.
Sent from my SPH-D700 using XDA App
Click to expand...
Click to collapse
I guess you are the phone whisperer lol
Thephonewhisperer85 said:
Get this....never got it to boot using odin or by completely discharging the capacitors but on a hunch changed out the lcd this morning and boots right up. What the heck, does anyone know why this worked? Haha very confused now even though the issue is resolved.
Sent from my SPH-D700 using XDA App
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Click to collapse
Must have been some kind of failure mode for hardware check then. I had the same thing with my airbag switch in my truck. Airbag light came on because the stupid bulb in the switch was blown. Almost cost me $35 for a switch instead of $1.50 at Radio Shack.
kennyglass123 said:
Must have been some kind of failure mode for hardware check then. I had the same thing with my airbag switch in my truck. Airbag light came on because the stupid bulb in the switch was blown. Almost cost me $35 for a switch instead of $1.50 at Radio Shack.
Click to expand...
Click to collapse
Has anyone been able to boot into safe mode(hold power button and capacitive menu button) after the phone not booting normally?
im rooted and finished flashing one of the roms, now it seems like its stuck on boot screen.... do i just leave it on? or do the whole flashing process over again?
zgoo07 said:
im rooted and finished flashing one of the roms, now it seems like its stuck on boot screen.... do i just leave it on? or do the whole flashing process over again?
Click to expand...
Click to collapse
You can try a reflash, restore your previous nand backup and try again, or Odin in a prerooted ROM and start from there. But if it goes more than a minute on SAMSUNG you are done. After flashing the S will take a few minutes (or whatever boot screen the ROM has) while it rewrites Dalvik cache.
My epic is doing the same thing. It was stuck in recovery menu when I pulled it out of my pocket. Rebooted and stuck on sanding screen.
I figured out what I did. I installed wrong kernal... noob for me lol
Sent from my SPH-D700 using xda premium
ICS !! LMAO, only kidding.
I see many of you saying in many instances you needed to do a battery pull for whatever reason.
You guys know that holding the power button down for about 30 seconds is the same as a battery pull right?
This works even when your phone is totally frozen and unresponsive. I personally have known this since I had my vibrant, and have used this method several times on my GS2. I think its most Sammy phones..
anyways,, hope this helps you guys,
Its amazing how many people don't know this. Always saying how they hate having to do battery pulls and it sucks having to take out your case...yadda yadda.
But more realistically it is only 10 seconds of holding down power button: )
Sent from my Galaxy Nexus using xda premium
Yeah I know. Kills me so I figure why not re. - let people know. Lol
I said 30 seconds for those who would hold it for 3 and say it didn't work for them.
Sent from my SGH-T989 using XDA
PJcastaldo said:
ICS !! LMAO, only kidding.
I see many of you saying in many instances you needed to do a battery pull for whatever reason.
You guys know that holding the power button down for about 30 seconds is the same as a battery pull right?
This works even when your phone is totally frozen and unresponsive. I personally have known this since I had my vibrant, and have used this method several times on my GS3. I think its most Sammy phones..
anyways,, hope this helps you guys,
Click to expand...
Click to collapse
Think you meant gs2 lol...other than a very good post ppl need to learn this pulling the battery isnt good.
k786 said:
Think you meant gs2 lol...other than a very good post ppl need to learn this pulling the battery isnt good.
Click to expand...
Click to collapse
HAHA.. fixed. yeah i meant gs2
PJcastaldo said:
HAHA.. fixed. yeah i meant gs2
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yeah i was like damn how did he get the s3 when it isnt even released yet..lol
Doesn't work in. all cases...i've known about the long press...however mine randomly goes black...whether while on it or sitting in my pocket...I'll try powering it up with no response..long press beyond 30 sec with nothing... I can't do anything unless I physically pull out the battery.
Sent from my SGH-T989 using XDA
bobby3306 said:
Doesn't work in. all cases...i've known about the long press...however mine randomly goes black...whether while on it or sitting in my pocket...I'll try powering it up with no response..long press beyond 30 sec with nothing... I can't do anything unless I physically pull out the battery.
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
Then your not holding it long enough.
And I'm not trying to sound like that reads.. but this is the same as a battery pull. Its built into the hardware. It always works. Bottom line.
Hell I didn't know about it (maybe cause its my first samsung) and yeah I hate taking my case off lol but now I know :thumbup:
Sent from my SGH-T989 using xda premium
So how do I take screenshots in ICS again??
Press power and volume down simultaneously for a second or two.
Why?
Sent from my SGH-T989 using XDA
PJcastaldo said:
Press power and volume down simultaneously for a second or two.
Why?
Sent from my SGH-T989 using XDA
Click to expand...
Click to collapse
It was a joke hopefully some will get it
jim93 said:
It was a joke hopefully some will get it
Click to expand...
Click to collapse
I could tell it was a joke
mostly because of the
LoL
jim93 said:
It was a joke hopefully some will get it
Click to expand...
Click to collapse
Oh.. haha. Well I don't get it.. lol.
Sent from my SGH-T989 using XDA
jim93 said:
It was a joke hopefully some will get it
Click to expand...
Click to collapse
I could tell it was a joke because you're Jim
Sent from my SGH-T989 using xda premium
PJcastaldo said:
Then your not holding it long enough.
And I'm not trying to sound like that reads.. but this is the same as a battery pull. Its built into the hardware. It always works. Bottom line.
Click to expand...
Click to collapse
Bro I could hold it for 5 min and its unresponsive no joke...have gone thru it many times and was pissed when long press wouldn't work..the phone locks up randomly, like atleast once a week. Nothing but a battery pull, waiting about 20 sec then putting it back in and then it'll start up.
Sent from my SGH-T989 using XDA
Just FYI guys..Its true for any modern device, phones, laptops, computers, GPS, etc all power off forcefully if you keep holding the power switch for some seconds. Its basically fail safe switch since many devices don't have removable battery anymore..
Lol. Yep I though I was the only one who didn't know I figured it out the day I rooted my GS2 back in November when I was in download mode. Got cold feet couldn't pull the battery do I hold the power button and wala. This is my fist Samsung smart phone coming from Hd2 and maybe my last until GS4 LOL.
Sent from my SGH-T989 using Xparent Blue Tapatalk 2
I didn't know this tech either, pretty cool. I haven't really had to do a battery pull anyhow, phone has been running smooth on juggs since day 1 (which isn't that long ago).
This is useful for people who has a case that takes time to remove it, especially 2-step ones (like me). It saves me time by using this force shutdown method.
Hello all. I am seeking help in trying to rid of a reboot bug that has been plaguing me for almost a month. I am not sure if this is a hardware bug or a software bug, but I had never encountered this problem before. I bought my phone two weeks after launch day.
Ok, first of all, I was on CM9 Alpha 4 for a week when my phone started rebooting itself at random times. Also, if I pressed on the power button to lock my phone, it would instead bring up the power menu. If I pressed the power button again it would reboot or reboot 1 minute later. I was getting more than 5 random reboots a day which affected my battery life drastically. Thinking this was a software issue, I used sfhubs EG30 full restore one click to go back to stock. Unfortunately, the bug still remained and my phone still had these same problems. I flashed Calkulins EL29 rom, and Blazer rom as well but the reboot bug still remains. Has anyone else experienced this or do you think this is a hardware issue? Any help would be appreciated.
By the sounds of if you might have a problem with the hardware power button
That can explain the reboots, your device might be hard rebooting because it thinks the power button is pressed in.
Any warranty on it?
Sent from my GT-I9000 using XDA
AlwaysDroid said:
By the sounds of if you might have a problem with the hardware power button
That can explain the reboots, your device might be hard rebooting because it thinks the power button is pressed in.
Any warranty on it?
Sent from my GT-I9000 using XDA
Click to expand...
Click to collapse
That's what I had in mind, thanks. Yes, I have TEP. Will I have to pay for a replacement phone?
Mimis_69 said:
That's what I had in mind, thanks. Yes, I have TEP. Will I have to pay for a replacement phone?
Click to expand...
Click to collapse
Yeah that's most likely the problem, I have heard of another guy who had the same problem. And sorry, what it TEP?
Sent from my GT-I9000 using XDA
I had random reboots because of kernel, dont know about the power button. Try to ask on xda.
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LilProphet said:
I had random reboots because of kernel, dont know about the power button. Try to ask on xda.
Sent from my LG-P990 using xda premium
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Click to collapse
That's where he is . Lol but he tried many different roms all of which gave him the same problem, so I think its hardware related.
Sent from my GT-I9000 using XDA
Had the same issue with another phone, stuck power button can be really annoying. Just making sure though...do you have a full body case on the phone? I did that once and my case was actually depressing my power button when I squeezed the sides of it!! Just something to check.
If you decide to get a replacement, consider using the factory warranty vs TEP. I think TEP has a high deductible. Bringing it to the Sprint store so they can do the warranty for you should cost about $35. Ask about turnaround time also.
Sent from my SPH-D710 using XDA
Since December I've been running CM10 on my GS-III with little to no issues. I flash CM 10.1 mid January and even though it was an unstable nightly it was very stable.
Flashing the nightlies as they became available with no issues at all.
Then today my phone starts slowing down and froze up.
Keep in mind that I hadn't flashed a nightly in like a day or 2 do I had been using the past nightly as a daily driver.
When my phone decided to freeze I rebooted it and it booted just fine.
About 2 minutes in the screen goes black. Holding the power button it's unresponsive.
Now my phone is completely unresponsive to all button presses. I've tried the 3 button combos for recovery and download mode with no luck. I've even held the buttons for a full minute but nothing is working.
Is my phone dead or is there a possibility of resurrecting it?
Sent from my SGH-T959 using xda premium
Are you positive the battery hasn't died. That would be the first thing I would check. Even if it showed it was charging doesn't mean the battery is good. I'm not trying to be insulting either by asking this. I'm a equipment tech at a large semiconductor company and you wouldn't believe the number of times the fix was as simple as turning a breaker back on when another tech wanted to replace something major. #1 rule of troubleshooting: Is there power. #2 rule: Double check rule #1. Sounds silly, but it is the easiest thing to overlook. Good luck and I hope it's as simple as a battery.
Sent from my AT100 using xda premium
tmjohnsonfse said:
Are you positive the battery hasn't died. That would be the first thing I would check. Even if it showed it was charging doesn't mean the battery is good. I'm not trying to be insulting either by asking this. I'm a equipment tech at a large semiconductor company and you wouldn't believe the number of times the fix was as simple as turning a breaker back on when another tech wanted to replace something major. #1 rule of troubleshooting: Is there power. #2 rule: Double check rule #1. Sounds silly, but it is the easiest thing to overlook. Good luck and I hope it's as simple as a battery.
Sent from my AT100 using xda premium
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Click to collapse
No you're not insulting by asking that. I use to record music and when something wasn't wasn't working that's the first thing we asked and re asked.
Unfortunately I do believe I checked that out. When I plug in a charger it doesn't even show me a battery charging logo.
I have noticed that when I pull out the battery and connect the charger the led turns red.
I'll see if i can't swap batteries with one of my friends and see if that helps.
Sent from my SGH-T959 using xda premium
Can adb on your pc detect your phone by any chance ? I do not want to scare you but hopefully your not having a motherboard failure or a sudden death :/
Sent from my SGH-T999 using xda premium
shahkam said:
Can adb on your pc detect your phone by any chance ? I do not want to scare you but hopefully your not having a motherboard failure or a sudden death :/
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I'm checking that right now
Sent from my SGH-T959 using xda premium
Well unfortunately there's no response from adb or phone.
However the computer does make a usb device connected sound.
Not sure if that's just a standard sound from the computer or if the phone is triggering it.
Sent from my SGH-T959 using xda premium
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Android_Monsters said:
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
This.
Sent from my SGH-T999 using xda premium
Android_Monsters said:
Did you do the three button combos for the T-Mobile version? They are different from the other s3s. Zedomax's root video shows them, well
Sent from my SGH-T999 using xda premium
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Click to collapse
shahkam said:
This.
Sent from my SGH-T999 using xda premium
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Click to collapse
I have tried the 3 button combos for T-Mobiles variant of the GS-III with no luck either.... I even tried making a jig and didn't have much luck....
Next step is to buy a jig and see if that works
Thankfully I got a replacement GS-III from insurance. So I'm content... Also since I get to keep the other GS-III as well it feels even nicer.
Sent from my SGH-T959 using xda premium
ironlood said:
I have tried the 3 button combos for T-Mobiles variant of the GS-III with no luck either.... I even tried making a jig and didn't have much luck....
Next step is to buy a jig and see if that works
Thankfully I got a replacement GS-III from insurance. So I'm content... Also since I get to keep the other GS-III as well it feels even nicer.
Sent from my SGH-T959 using xda premium
Click to expand...
Click to collapse
A usb jig should do it most of the time it do work and if it doesn't oh well you could sell it out for parts i guess ?
Sent from my SGH-T999 using xda premium
You would probably make most of your back if you sold it for spare parts and may only have to pay $50 for a replacement. Good luck!
-------------------------------------
ROM: All-star ROM v7
Kernel: Lighting
Radio: LB7 blaze
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I'm trying to make an app, message if you are willing to help!
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I'm not sure I understand how a jig is going to help him when the phone won't turn on.
I would try another battery first. You said you were going to try this but I don't see where you confirmed that it wasn't the issue.
Hmm you could have ran into that now infamous mb crash and burn error although I'm not sure how since you were running aosp. Anyone else want to chime in?
Sent from my SPH-L710 using Tapatalk 2
If the battery truly died plugging it in won't be any help
Try another battery, I'm betting that's the issue. T-Mobile will have one or two on hand in store so you can try
Hopefully I will be able to get my hands on a spare battery to test this with as soon as I'm off work.
Sent from my SGH-T999 using Tapatalk 2
Yeah first of lets make sure its not the battery and the jig forces the phone to boot into download mode if im not mistaken.. It is intended for users having similar issues / unresponsive devices...
Sent from my SGH-T999 using xda premium
shahkam said:
Yeah first of lets make sure its not the battery and the jig forces the phone to boot into download mode if im not mistaken.. It is intended for users having similar issues / unresponsive devices...
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Well unfortunately the spare battery i used on my phone was no good in getting the phone to respond.
Now my next step is to attempt to hope that the jig will do something for my phone.
If not i guess that i will have a nice paper weight of luxury lol
Either that or i can sell it to someone.
So far those are the only options that i think i have at the moment.
Sent from my SGH-T999 using Tapatalk 2
Flash STOCK or different ROM (Don't forget kernel too) think the issue is with the Cyanogenmod, mine did something similar, when screen went dark it took literally 5-10 Power button presses to wake the phone up, sometimes it wouldn't respond, other soft keys only would light up, Make backup, Wipe, install, check everything, that what I would do
Shayd93 said:
Flash STOCK or different ROM (Don't forget kernel too) think the issue is with the Cyanogenmod, mine did something similar, when screen went dark it took literally 5-10 Power button presses to wake the phone up, sometimes it wouldn't respond, other soft keys only would light up, Make backup, Wipe, install, check everything, that what I would do
Click to expand...
Click to collapse
He cannot flash anything his phone doesn't answer to anything i don't see how he could do that..
Sent from my SGH-T999 using xda premium
The phone is dead. My friend's gs3 died suddenly one day while I just happen to be using it. I plugged in an otg plug and few minutes later the screen just went black. I was sure it was dead when I plug in a charger and there was no sign of life from the phone.
I don't know if you have to pay a deductible but Samsung is supposedly replacing galaxy s3 for free because there is a known defect which cause the motherboard to go bad. My friend's was a Verizon model and they just replaced it free.
Sent from my SGH-T999 using Tapatalk 2
I was on twrp on my rooted htc one and i did a system reboot from twrp and it shut down and it wont turn back on. The led doesnt even light up anymore. I dont know what to do or how to resolve this pleaseeee help!!
What happens when you plug it in?
Sent from my HTC6500LVW using Tapatalk 4
jason1332 said:
What happens when you plug it in?
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Nothing happens, the led doesnt even turn on...
Try this: plug in the phone, hold power and volume up and down for anywhere from 1 to 5 minutes and see if that works. When I got my One it was completely dead, no charge light, nothing. I was all set to return it when I found this solution in a help discussion thread. Took mine about 2 and a half minutes but it turned on.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
Try this: plug in the phone, hold power and volume up and down for anywhere from 1 to 5 minutes and see if that works. When I got my One it was completely dead, no charge light, nothing. I was all set to return it when I found this solution in a help discussion thread. Took mine about 2 and a half minutes but it turned on.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
I tried it with both volume up and down and still nothing?? Do you know if its common for things like this to happen or other problems occurring when a system reboot on twrp is done?
Did you do all three at the same time? That and the amount of time that you keep them pressed is the key here. Supposedly it resets the battery. No idea about the TWRP angle.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
Did you do all three at the same time? That and the amount of time that you keep them pressed is the key here. Supposedly it resets the battery. No idea about the TWRP angle.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Yea i just tried both of em at the same time still nothing, ill keep trying though. And also im awake that rooting a phone voids the warranty but if im not able to even turn on the phone my provider most likely cannot either so do you think I could go get a new one if this problem persists??
If you're going to take it into a store, I'd think you're chances are pretty good that they'll give you a new one. Provided ,of course, that it's within whatever the return period is.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
If you're going to take it into a store, I'd think you're chances are pretty good that they'll give you a new one. Provided ,of course, that it's within whatever the return period is.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Okay thanks for the help! Ill keep trying to restart my battery and if that doesnt work ill guess ill have to go and try to get a new one. Thanks again though!
Vectorist said:
Okay thanks for the help! Ill keep trying to restart my battery and if that doesnt work ill guess ill have to go and try to get a new one. Thanks again though!
Click to expand...
Click to collapse
Plug your phone in and hold it under a bright light and power it on
Sent from my HTCONE using xda app-developers app
Vectorist said:
Yea i just tried both
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Click to collapse
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
josh995 said:
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
Click to expand...
Click to collapse
it seems that he doesn't understand both volume up + volume down need to be help down.
is kinda hard to explain.
sorry in advance if this isn't the issue.
josh995 said:
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
Click to expand...
Click to collapse
Edit. Removed due to redundancy
Sent from my HTC6500LVW using Tapatalk 4
phone wont charge or turn on.
Hi,
I am having the same problem with my new HTC ONE. The phone ran out of battery so died, but wouldn't charge again - the charge light didnt come on, and so it won't turn on anymore. I didn't use twrp.
However I sent it to HTC Repair as they said it can be fixed under warranty and they sent it back to me in 10 days but it still didn't work. So I called up and they said send it to them again and now they said its a damage not under warranty. So they want £264 for repair! or £26 to return it. What should I do?
Is there any chance they'll fix it for free or shall I just pay £26 and try get it fixed elsewhere? I read online about how awful the customer service for the repair centre is but now its too late, they may have already purposely damaged my phone :'( I am so sad