Related
I have tried just about every rom and I still get complete losses of service several times a day for about 2 minutes. I am in hardware version 10. Anyone cone across a solution? Is there a better radio I can flash?
Edit: Verizon Nexus
Sent from my Galaxy Nexus using Tapatalk 2
several threads on this, It is Hardware Failure from bad QA'ing on samsungs part, You need to contact vzw explain to them you are loosing both data and voice and they will send you a replacement device, no software patch will fix this.
edit:
also be sure to return to stock and turn S on before sending your phone back. If you can call vzw from a phone that is not your cell
Thanks but this is a Craigslist phone. No matter, my S3 will be here in 2 weeks so I will just deal then.
Sent from my Galaxy Nexus using Tapatalk 2
OK, so I was gonna go to this place, and then I realized that my GNex had no signal! No whatsoever. It did spike up to full for like 30 seconds and got no signal again... Why does it do that? I did drop my phone before I noticed it, but when I dropped it, it still had full service, so I don't think that's it. I also flashed from yakjuux to takju (including radio and bootloader) but I did that few days ago and had no problem until today.
Since, it is still disconnected, I went to settings-mobile networks-available networks and then clicked Koodo (My carrier), then the message popped up saying "Cannot connect to this network right now. Please try again later." and now, I have this notification saying "Selected network (Koodo) is unavailable"
Does this mean that my carrier's sevice is off right now? Or does this mean that my phone is broken? Or does this mean that my SIM card is broken? I need answer ASAP!
Can anyone please help me? I really need to call and text people
Sent from my Galaxy Nexus using xda app-developers app
kyokeun1234 said:
Can anyone please help me? I really need to call and text people
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
The same thing happened to me yesterday around 17:30. I have a GSM Galaxy Nexus. I'm on T-Mobile's monthly 4g prepaid plan, so I thought the coverage was just spotty. When I got home the next day I noticed it was still like it. I called T-mobile to ask if there was a service disruption, and the rep informed me that there was not, but to bring it in. Indeed the rep himself was using a GSM Galaxy Nexus, and he had 4 bars. He even changed my sim and it still wouldn't pick up a signal. It's either the 4.1 update, which he had also, or we have bad radios.
cab7230 said:
The same thing happened to me yesterday around 17:30. I have a GSM Galaxy Nexus. I'm on T-Mobile's monthly 4g prepaid plan, so I thought the coverage was just spotty. When I got home the next day I noticed it was still like it. I called T-mobile to ask if there was a service disruption, and the rep informed me that there was not, but to bring it in. Indeed the rep himself was using a GSM Galaxy Nexus, and he had 4 bars. He even changed my sim and it still wouldn't pick up a signal. It's either the 4.1 update, which he had also, or we have bad radios.
Click to expand...
Click to collapse
Radio hardware or software? If software, can you give me link to the better radio? If hardware... I guess I gotta ask the seller to give me the receipt so I can tell Sammy... This is second time my GNEX breaking... I am getting too impatient...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
Can anyone please help me? I really need to call and text people
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Should use another phone to call your carrier and see whatsup.
How have you modified your phone? If you're stock, then its not your software. There's nothing in the 4.1 update or any of that that's known to be a bug with network connections.
Also, have you tried completely doing a factory reset and/or some airplane mode toggles or reboots?
---------- Post added at 08:06 PM ---------- Previous post was at 08:05 PM ----------
cab7230 said:
The same thing happened to me yesterday around 17:30. I have a GSM Galaxy Nexus. I'm on T-Mobile's monthly 4g prepaid plan, so I thought the coverage was just spotty. When I got home the next day I noticed it was still like it. I called T-mobile to ask if there was a service disruption, and the rep informed me that there was not, but to bring it in. Indeed the rep himself was using a GSM Galaxy Nexus, and he had 4 bars. He even changed my sim and it still wouldn't pick up a signal. It's either the 4.1 update, which he had also, or we have bad radios.
Click to expand...
Click to collapse
Highly doubt that a radio flash can fix this. Sounds like a tower/network issue or something you changed in your phone's settings. Sporadic network outages DO happen.
martonikaj said:
Should use another phone to call your carrier and see whatsup.
How have you modified your phone? If you're stock, then its not your software. There's nothing in the 4.1 update or any of that that's known to be a bug with network connections.
Also, have you tried completely doing a factory reset and/or some airplane mode toggles or reboots?
---------- Post added at 08:06 PM ---------- Previous post was at 08:05 PM ----------
Highly doubt that a radio flash can fix this. Sounds like a tower/network issue or something you changed in your phone's settings. Sporadic network outages DO happen.
Click to expand...
Click to collapse
I can guarantee you that it's not tower problem cuz my dad's Nexus S handles Koodo SIM just fine. If you are saying the truth... I am officially screwed since I got no receipt for the GNEX. I did email the seller of this GNEX if he can help me, but he didn't reply yet. Of course, that was few minutes ago and he probably didn't even check his email. I didn't change anything that can disrupt my cell connection. Also I am running stock and I did factory reset and the problem still occurs... Do you think this is because I dropped my phone?
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
Also I am running stock and I did factory reset and the problem still occurs... Do you think this is because I dropped my phone?
Click to expand...
Click to collapse
Very likely could be the issue. Surely the seller isn't going to help you out if you dropped your phone... I'd make sure all of the pins in the SIM tray are working etc and its not damaged. That's easy to see at least.
Unless you can confirm your SIM is working fine in another phone, I'd still call to see if that SIM's account is all in order and active.
martonikaj said:
Very likely could be the issue. Surely the seller isn't going to help you out if you dropped your phone... I'd make sure all of the pins in the SIM tray are working etc and its not damaged. That's easy to see at least.
Click to expand...
Click to collapse
I dunno... The seller was really nice enough to help me... I bought this from the guy, not the store btw... After he first helped me, when he got my phone back, he didn't give me the receipt. So I'm just hoping to God that he'll help me... Also IF sim tray or anything is damaged... How can you know? Sorry for the nooby question but it doesn't look very damaged... Also when I go to service property setting and click search for service, Koodo does show up but when I try to connect to it, it doesn't connect...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
I dunno... The seller was really nice enough to help me... I bought this from the guy, not the store btw... After he first helped me, when he got my phone back, he didn't give me the receipt. So I'm just hoping to God that he'll help me... Also IF sim tray or anything is damaged... How can you know? Sorry for the nooby question but it doesn't look very damaged... Also when I go to service property setting and click search for service, Koodo does show up but when I try to connect to it, it doesn't connect...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
Just look at the tray and see if the pins are damaged or bent.
If somethings "broken", its likely something broken internal from when you dropped it.
Did you take the SIM out and use it in another phone to confirm 100% that your account/SIM is working properly? This is just part of troubleshooting... super easy and quick way to eliminate one potential problem.
martonikaj said:
Just look at the tray and see if the pins are damaged or bent.
If somethings "broken", its likely something broken internal from when you dropped it.
Did you take the SIM out and use it in another phone to confirm 100% that your account/SIM is working properly? This is just part of troubleshooting...
Click to expand...
Click to collapse
OK I'll make sure I check that tomorrow... I can't right now... I can 100% confirm that SIM card is working fine... My dad's Nexus S was able to make calls and use 3g
If it was SIM slot bent or broken, is there a way to fix it?
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
OK I'll make sure I check that tomorrow... I can't right now... I can 100% confirm that SIM card is working fine... My dad's Nexus S was able to make calls and use 3g
Click to expand...
Click to collapse
So you put your SIM in his phone and it worked just fine? Okay so that means its your phones hardware.
If it was SIM slot bent or broken, is there a way to fix it?
Click to expand...
Click to collapse
Depends on the damage. It might be easy as bending some prongs, might be as much work as replacing the SIM tray. Unless it dropped at a really weird angle though, I doubt the SIM tray got damaged... the reason I recommend it is its the easiest thing to check without disassembling the phone. Everything else inside is much much harder to diagnose.
Like I've said over and over, if you've done a factory reset (and are on stock firmware) / reboots and the problem persists, its not a firmware/software issue. Also, if your SIM works fine, then likely you severely damaged something inside the device when you dropped it.
martonikaj said:
So you put your SIM in his phone and it worked just fine? Okay so that means its your phones hardware.
Depends on the damage. It might be easy as bending some prongs, might be as much work as replacing the SIM tray. Unless it dropped at a really weird angle though, I doubt the SIM tray got damaged... the reason I recommend it is its the easiest thing to check without disassembling the phone. Everything else inside is much much harder to diagnose.
Like I've said over and over, if you've done a factory reset (and are on stock firmware) / reboots and the problem persists, its not a firmware/software issue. Also, if your SIM works fine, then likely you severely damaged something inside the device when you dropped it.
Click to expand...
Click to collapse
OK thanks in advance... I'll make sure to check that out as soon as I can. One last question... Do you know any place near Niagara Falls (Canada) that does phone repairs? I know this is a weird question, but just in case you know somewhere and just in case I need a backup plan...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
kyokeun1234 said:
OK thanks in advance... I'll make sure to check that out as soon as I can. One last question... Do you know any place near Niagara Falls (Canada) that does phone repairs? I know this is a weird question, but just in case you know somewhere and just in case I need a backup plan...
Click to expand...
Click to collapse
I have no idea...
martonikaj said:
I have no idea...
Click to expand...
Click to collapse
Dammit.... I heard that fixing hardware related stuff is very expensive... Hopefully it's only some part of the phone that you can replace that is damaged, not something that I need to replace motherboard for... Thank you so much for your efforts... I guess if it's not sim tray problem, I am officially screwed and probably have to put down over 100bucks...
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
I have had my nexus for about 2 or 3 weeks, bought it from Google Play unlocked gsm for tmobile. When I am on the phone it will randomly switch from 4g to 3g and then proceeds to drop my call. Does anyone know a fix? Thanks
Also I am stock rooted on 4.1.1 and my baseband is UGLC1
Try a new radio..
Galaxy Nexus HSPA+
---------- Post added at 09:30 PM ---------- Previous post was at 09:29 PM ----------
Check these out
http://www.veyka.co.uk/gnexus/radios/
Choose your weapon!
Galaxy Nexus HSPA+
I have tried all the radios listed in this thread and still I have the same problem with all of them.
Bump. Any help guys?
I have the Verizon and have been having the same exact problem. The signal will randomly fully cut out on my phone for a short period of time and it's ridiculously obnoxious. Does no one else have this problem?
I contacted samsung and they don't want to replace my phone.. this really aggravates me!
WyldOne91 said:
I have the Verizon and have been having the same exact problem. The signal will randomly fully cut out on my phone for a short period of time and it's ridiculously obnoxious. Does no one else have this problem?
Click to expand...
Click to collapse
I have the same issue, On Verizon if i disable 4G the issue goes away its annoying ill be on a call and drop or tether and it will drop, it sucks
Found another thread with someone on AT&T getting dropped calls here.
Can anyone help with this?
I am going to try and get a new sim card from my carrier to see if it fixes it. I am desperate for a fix
Call Google?
arayray said:
I contacted samsung and they don't want to replace my phone.. this really aggravates me!
Click to expand...
Click to collapse
Have you tried calling Google Nexus support directly? Since you just bought it, they should be able to help. When I had an issue with my phone, I called Google and they transferred me to Samsung for a warranty claim. Samsung reps did not speak English very well and basically told me to call Google back to troubleshoot. I called Google back and explained to them what Samsung said and the Google rep was adamant Samsung would have to honor my warranty. He offered to 3-way call with Samsung and explain to them the issue and why they should do a warranty claim for me. In the end, Samsung ended up agreeing to fix my phone, but I had to send it out to their Texas factory, which took about 4 weeks total to get it back. So, I would try calling Google and see what they have to say and maybe they can help talk to Samsung about repairing your Nexus.
Yes I contacted Google and they said the same thing.. I can't send this phone in because I don't have another phone I can use.. I put a new sim card in my phone, I'll post whether it works or not soon.
It's a device issue. I have the verizon one and it was suffering the same problem I had to send it to get another one and now its working phone with no data drops(knock on wood)
mbrown3460 said:
It's a device issue. I have the verizon one and it was suffering the same problem I had to send it to get another one and now its working phone with no data drops(knock on wood)
Click to expand...
Click to collapse
How long did it take to get a new one?
Just got my 3rd gnex this one works perfect all 3 models were 12.07 just hit or miss I guess.
Sent from my Galaxy Nexus using xda premium
Any one have a fix or anything? Went back to 4.0.4 and still drops calls left and right..
Is anyone else on Verizon
Dropping calls.
I mean lots of calls
Thought it was because of root.
Not unrooted stock still drops calls.
Need to RMA before bootloader
Patch.
Thought maybe it could be my
Sim card acting up as sometimes I lose cell signal
humdrum2009 said:
Is anyone else on Verizon
Dropping calls.
I mean lots of calls
Thought it was because of root.
Not unrooted stock still drops calls.
Need to RMA before bootloader
Patch.
Thought maybe it could be my
Sim card acting up as sometimes I lose cell signal
Click to expand...
Click to collapse
It seems it's a common problem in Verizon, I'm not rooted. I even got a new SIM, it didn't help. Apparently the radio is having a hard time switching down to CDMA in poor LTE coverage areas. Lots of users reporting this in reddit. I'm hoping next maintenance release fixes this.
I haven't had any issues with mine *so far*.. rooted and on NDE63N
Sent from my Pixel XL using Tapatalk
I'm not having dropped call issues, but during calls the other end can't hear me at times or vice versa. Have to hang up and call back. I have a replacement coming, but my until the middle of December.
Sent from my Pixel XL using Tapatalk
I've dropped several calls on Verizon. Let's hope for a software fix soon
So another pixel, isn't going to fix this issue.
I can only hope a software patch fixes this issue.
Same here, dropped calls that never happened with my Nexus 6. Google and Verizon had no real fix for me and didn't acknowledge it as a widespread issue.
Sent from my Pixel XL using Tapatalk
droidiac13 said:
I'm not having dropped call issues, but during calls the other end can't hear me at times or vice versa. Have to hang up and call back. I have a replacement coming, but my until the middle of December.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Are you on Verizon? Have you used the phone on a car or train? Calls drop a lot when switching towers on Verizon.
Was on the phone with Verizon and Google.
They acknowledged this is a widespread issue.
Just be careful when the patch comes out that they don't sneak in a bootloader relock.
Or unrootable update, honestly I think this will be a fairly large update that contains some if not all of those fixes.
humdrum2009 said:
Was on the phone with Verizon and Google.
They acknowledged this is a widespread issue.
Just be careful when the patch comes out that they don't sneak in a bootloader relock.
Or unrootable update, honestly I think this will be a fairly large update that contains some of not all of those fixes.
Click to expand...
Click to collapse
That's really good to hear, I called them a couple of weeks ago and they kept blaming each other so I gave up.
droidiac13 said:
I'm not having dropped call issues, but during calls the other end can't hear me at times or vice versa. Have to hang up and call back. I have a replacement coming, but my until the middle of December.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
Same issue. I just got my replacement and it did the same thing. Also having a weird issue where the phone dialer is garbled (looks like missing portions of digits and letters).
humdrum2009 said:
Was on the phone with Verizon and Google.
They acknowledged this is a widespread issue.
Just be careful when the patch comes out that they don't sneak in a bootloader relock.
Or unrootable update, honestly I think this will be a fairly large update that contains some if not all of those fixes.
Click to expand...
Click to collapse
There isn't going to be an update that relocks the bootloader. There never has been, and likely never will be. I'd imagine that the logistics behind it would be overly complicated for the minor benefit it would have for the carrier.
Sent from my Pixel XL
I mentioned this in another thread. Setup>more>network settings reset resolved my outgoing call issues as well as pickup and dropped call issues.
Ok, this is reassuring as I thought it was mine. The issue is pretty annoying. Good thing I haven't needed it in an emergency situation and it dropped on me. Crazy part is I thought wifi calling wouldn't be affected but I was wrong about that
I've been on Verizon for years and just when I got my Pixel is when I've had an issue with nearly every phone call. Not dropping but the caller suddenly cannot hear me like another reply mentioned. Seems it "might" be aligned with when a text or email comes in while I'm on the phone. Or it could be when I stray from the phone with my earpiece in. I hope they push a fix, it's the Pixel not Verizon.
Have ya'll tried turning on wifi calling? I live in a spotty area and this seems to help me. Make sure you also go to settings-wifi and click the settings wheel and activate the switch to cellular automatically. I also tried to activate aggressive switching on developer mode but it doesn't stick after a reboot.
I'm on Verizon, using Verizon Pixel, no issues at all with calls. Running NPF26J with radio and modem from NDE63X.
Sent from my Pixel XL using Tapatalk
I have been dropping a lot of calls. Pixel xl on Verizon.
Callers say they can't hear me then it drops.
stemo76 said:
I have been dropping a lot of calls. Pixel xl on Verizon.
Callers say they can't hear me then it drops.
Click to expand...
Click to collapse
I had this issue since day 1
Same issue here only on Project Fi NMF26Q
I have 2 Samsung S9's delivered to my company. When making calls, both phone users have reported that calls drop for 3-4 seconds and then return. This is happening on almost every call and sometimes, multiple times within a call.
The users are not moving around when making a call. They were both making successful calls with the same network (Vodafone UK) in same location on S8 phones the day before. They have independently both reported the call drop issue with the same symptons.
Anyone else experiencing this?
19th March - Tried a new Vodafone SIM but this did not fix the problem. Call dropped for 3-4 seconds, 3 times in a 10 minute call.
Yes! On both LTE/3g and wifi calling.
Unbranded phone direct from Samsung on Ee and Giffgaff (dual sim).
Hopefully next software update will fix
I have the same issue on voda UK. Actually emailed Samsung tonight requesting exchange or refund as I had not heard of anyone else with same issue
I have dual sim model but second sim is disabled as I only enable it in low coverage areas
Same here in Portugal. (Meo)
Enviado do meu SM-G965F através do Tapatalk
Atleast I'm not alone which says it's probably software issue hope they fix it soon
I decided to return the peice of crap and get a refund
Support offered to let me return it for a replacement but this could take upto 28 days
I'd rather purchase something else
searley said:
Atleast I'm not alone which says it's probably software issue hope they fix it soon
Click to expand...
Click to collapse
Are you still experiencing it? I have the same problem and it's pissing me off.
---------- Post added at 10:12 PM ---------- Previous post was at 10:10 PM ----------
winskild said:
I have 2 Samsung S9's delivered to my company. When making calls, both phone users have reported that calls drop for 3-4 seconds and then return. This is happening on almost every call and sometimes, multiple times within a call.
The users are not moving around when making a call. They were both making successful calls with the same network (Vodafone UK) in same location on S8 phones the day before. They have independently both reported the call drop issue with the same symptons.
Anyone else experiencing this?
19th March - Tried a new Vodafone SIM but this did not fix the problem. Call dropped for 3-4 seconds, 3 times in a 10 minute call.
Click to expand...
Click to collapse
I have the same problem on my Galaxy S9+ Exynos. What did you end up doing with those headsets? Did you return them for replacement? If so, did it fix the problem the problem?
Dark5tar said:
Are you still experiencing it? I have the same problem and it's pissing me off.
---------- Post added at 10:12 PM ---------- Previous post was at 10:10 PM ----------
I have the same problem on my Galaxy S9+ Exynos. What did you end up doing with those headsets? Did you return them for replacement? If so, did it fix the problem the problem?
Click to expand...
Click to collapse
I returned it for a refund. I'm getting a Sony xz2. I transport hazardous chemicals so need a phone that makes phone calls. I have read plenty of people on 2nd or 3rd handset with the same issue
searley said:
I returned it for a refund. I'm getting a Sony xz2. I transport hazardous chemicals so need a phone that makes phone calls. I have read plenty of people on 2nd or 3rd handset with the same issue
Click to expand...
Click to collapse
Hmm, I wonder if it's a software or hardware problem. Where did you read the other people issue? Was it from XDA as well?
Dark5tar said:
Hmm, I wonder if it's a software or hardware problem. Where did you read the other people issue? Was it from XDA as well?
Click to expand...
Click to collapse
S9 and s9+ forums here.. I think android central and some other forums
I personally thinks its a software issue but I only kept the phone for a week
I used this site https://sndeep.info/en (select Samsung) and input the serial #'s on the back of the 2 x S9's with "call dropping / calls intermittently silent" issue - they were both Made in: Korea Year: 2018 Month: February
I've also had the same issue and I spend a lot of time on the phone. Having gone through the troublehsooting and ordering a new sim I still had the problem. A new software update was released yesterday, which I have installed. I've had severall calls since and so far no problems to report.
I am on Optus network in Australia and I have installed the latest update ARD1 available on my phone. I am still facing the issue and happens multiple number of times during a call. It happens during important conversations with clients and I miss bits and parts of the conversation which annoys everyone. Today it caused me huge loss as well. Samsung should be sued over and over for this. Has anyone found a solution? Kindly help. Thanks.
What Australian SIM provider are you using?
Sent from my SM-N910C using Tapatalk
dinysam said:
What Australian SIM provider are you using?
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
I am using Amysim.
Thanks. I had the same problem with AldiMobile SIM (Telstra network) in my S9. Most of the cheap SIM providers in AU's are relegated to a subset of the better networks and had the S9 silence issue but after 8 weeks of intermittent silences, I moved to 100% Telstra SMS which fixed the issue for me without doing any firmware upgrades tho apparently the latest S9 firmware upgrade is supposed to have fixed the "intermittent silence" issue on all those cheap SIM providers services in Aus.... but I haven't had the patience to check.
sweettaniyaa said:
I am using Amysim.
Click to expand...
Click to collapse
Sent from my SM-N910C using Tapatalk
dinysam said:
Thanks. I had the same problem with AldiMobile SIM (Telstra network) in my S9. Most of the cheap SIM providers in AU's are relegated to a subset of the better networks and had the S9 silence issue but after 8 weeks of intermittent silences, I moved to 100% Telstra SMS which fixed the issue for me without doing any firmware upgrades tho apparently the latest S9 firmware upgrade is supposed to have fixed the "intermittent silence" issue on all those cheap SIM providers services in Aus.... but I haven't had the patience to check.
Sent from my SM-N910C using Tapatalk
Click to expand...
Click to collapse
I have already switched SIM but did not help. Is it possible to revert back to a previous version that do not have this issue?