my wifes phone just entered safe mode the other day for no reason. we tried rebooting, pulling the battery, factory reset with no luck. then i rooted it, wiped it and installed a different ROM and it is STILL in safemode. im at a loss, how do i get it out of safe mode?
this was a refurb and im past the warranty so i think i am SOL?
Zedicus said:
my wifes phone just entered safe mode the other day for no reason. we tried rebooting, pulling the battery, factory reset with no luck. then i rooted it, wiped it and installed a different ROM and it is STILL in safemode. im at a loss, how do i get it out of safe mode?
this was a refurb and im past the warranty so i think i am SOL?
Click to expand...
Click to collapse
Safe mode is usually entered by one of the volume buttons or touch buttons being held during boot. if you have a case on it, remove it and try again. If this does not work try the volume buttons and see if you feel the slight click when they are pressed. If you don't feel it, you may have a button issue.
To get into safe mode I think you have to push the left capacitive button at a certain time. So make sure nothing is touching that when booting. I've also heard removing the sd card may help, if you have one in that is. If neither of those are the issue try removing the battery for a while, like 20-30 min (push some of the buttons a couple times with it out to make sure no charge is left).
If still nothing it might be hardware.
the volume down button is not working BUT i can feel it click when it is pressed. no case or SD card installed. i have booted it with out the sim card even and still in safe mode. i will take the battery out overnight and see if that helps.
Zedicus said:
the volume down button is not working BUT i can feel it click when it is pressed. no case or SD card installed. i have booted it with out the sim card even and still in safe mode. i will take the battery out overnight and see if that helps.
Click to expand...
Click to collapse
Safe mode can ONLY be entered by this option. When holding the power button and the power menu comes up, you hold down on the power off part on the touch screen for like 5 seconds. It will tell you if you want to enter safe mode. Now, the only way to get out of safe mode, is by rebooting
jamescable said:
Safe mode can ONLY be entered by this option. When holding the power button and the power menu comes up, you hold down on the power off part on the touch screen for like 5 seconds. It will tell you if you want to enter safe mode. Now, the only way to get out of safe mode, is by rebooting
Click to expand...
Click to collapse
so then the volume down button should not be causing it to boot into safe mode. so why no matter what, when i turn it on, does it always go into safe mode?
jamescable said:
Safe mode can ONLY be entered by this option. When holding the power button and the power menu comes up, you hold down on the power off part on the touch screen for like 5 seconds. It will tell you if you want to enter safe mode. Now, the only way to get out of safe mode, is by rebooting
Click to expand...
Click to collapse
I absolutely love the confidence you show by using all caps on ONLY, so here is a video I just posted to Youtube of the Volume down button forcing safe mode. Try it for your self. http://youtu.be/yQlfbLTERf0. BOTH methods work. OP, you claim that the volume down button does not work? this is likely your culprit.
---------- Post added at 10:23 PM ---------- Previous post was at 10:20 PM ----------
Zedicus said:
so then the volume down button should not be causing it to boot into safe mode. so why no matter what, when i turn it on, does it always go into safe mode?
Click to expand...
Click to collapse
Volume button is likely the issue.
BCSC said:
I absolutely love the confidence you show by using all caps on ONLY, so here is a video I just posted to Youtube of the Volume down button forcing safe mode. Try it for your self. http://youtu.be/yQlfbLTERf0. BOTH methods work. OP, you claim that the volume down button does not work? this is likely your culprit.
---------- Post added at 10:23 PM ---------- Previous post was at 10:20 PM ----------
Volume button is likely the issue.
Click to expand...
Click to collapse
i was afraid of that. i needed a reason to buy a new tip for my soldering iron. i will get the meter out and see if it is stuck closed even though the button still makes a noticeable click when being pressed.
thanks for the help
EEK. Now that sounds scary. Good luck, hope it works.
Related
12342343242
Can you access the HBOOT?
Don't think so... Pretty much when I put the battery in and press the power button it just flashes dimly.
You need to hold Vol- and then press power.
can you go to hboot this way?
It will not go to hboot. Just flickers again when I try to.
Put the phone on the charger(and keep plugged in) for a few minutes and then try booting.
No luck.. just the same old flickering again
Pull the SIM, microSD and Battery for a few minutes then put back the battery and press power while holding the volume down button.
this won't help. waiting, put in/out/in/out battery and stuff is useless.
If you can not access hboot you can only try to flash the ruu again and if this does not work it's a case of guarantee.
Hold volume up and power after removing the battery. Does it vibrate?
Edit: obviously once you put the battery back in!
Sent from my Wildfire S powered by .sense using my fingers.
theq86 said:
this won't help. waiting, put in/out/in/out battery and stuff is useless.
If you can not access hboot you can only try to flash the ruu again and if this does not work it's a case of guarantee.
Click to expand...
Click to collapse
How would I flash the ruu again if I can't access hboot or get the device to turn on?
If I hold volume up and power after removing the battery there's no reaction at all, no vibrating or anything a black screen just starts flickering on and off
RLx3 said:
How would I flash the ruu again if I can't access hboot or get the device to turn on?
If I hold volume up and power after removing the battery there's no reaction at all, no vibrating or anything a black screen just starts flickering on and off
Click to expand...
Click to collapse
Please follow these steps very, very carefully to get into HBOOT.
1/. Remove battery for 5 seconds and then re-insert battery.
2/. Press and Hold "Volume Down" button (DO NOT RELEASE).
3/. Press and Hold "Power" button for about 5 seconds until the phone vibrates.
4/. Release both buttons and you should be in HBOOT.
The screen is white with Three Andoids on Skate Boards.
Job Done.
Let us know if this works.
Good Luck.
there's nothing you can do anymore. send it to repair.
---------- Post added at 12:32 AM ---------- Previous post was at 12:31 AM ----------
johnjctt1 said:
Please follow these steps very, very carefully to get into HBOOT.
1/. Remove battery for 5 seconds and then re-insert battery.
2/. Press and Hold "Volume Down" button (DO NOT RELEASE).
3/. Press and Hold "Power" button for about 5 seconds until the phone vibrates.
4/. Release both buttons and you should be in HBOOT.
The screen is white with Three Andoids on Skate Boards.
Job Done.
Let us know if this works.
Good Luck.
Click to expand...
Click to collapse
you should read, he already tried.
theq86 said:
there's nothing you can do anymore. send it to repair.
---------- Post added at 12:32 AM ---------- Previous post was at 12:31 AM ----------
you should read, he already tried.
Click to expand...
Click to collapse
I did read.
I believe he did it wrong, hence my reply.
He said he used Volume Up button and I don't think it was explained clearly about the PRESS AND HOLD bit of the sequence.
Just trying to help like a lot of other good people on here.
johnjctt1 said:
I did read.
I believe he did it wrong, hence my reply.
He said he used Volume Up button and I don't think it was explained clearly about the PRESS AND HOLD bit of the sequence.
I don't think I've overstepped the line here. Just trying to help like a lot of other good people on here.
Click to expand...
Click to collapse
That's my fault I told him to do volume up so I could see if the phone vibrated to tell us if it were alive.
Sent from my Wildfire S powered by .sense using my fingers.
Lol I tried both up and down. But anyway. I think it's dead, No vibrate, no nothing. Thanks anyway guys.
RLx3 said:
Lol I tried both up and down. But anyway. I think it's dead, No vibrate, no nothing. Thanks anyway guys.
Click to expand...
Click to collapse
Have you tried getting a refund. Say something technical to some dumb service dude and they will give you the thing on the spot normally.
If you cant get a new one then theres always eBay to sell it. And if that doesn't work I'm sure somebody would buy it over XDA market.
If all else fails build a little house out of loads of bricked phones if you have lots.
If not just mail it to the UK so I can smash it with a hammer it use it for parts lol.
Sent from my Wildfire S powered by .sense using my fingers.
Since you tried to install an official HTC RUU, HTC will repair your device according to your warranty terms.
Something strange happened yesterday. Went to power on my phone so I held the power button. Then I pressed the power button one more time before it booted and next thing u know I'm looking at safemode. Looked just like stock rom except for the words safe mode in the bottom corner. I had no idea we had a safemode lol
Sent from my SAMSUNG-SGH-I927 using Tapatalk
Is this with the Stock ROM?
Yeah stock and rooted
Sent from my SAMSUNG-SGH-I927 using Tapatalk
I did some searching and found that you can get Android into safe mode by holding the menu button while turning on the phone. Safe mode appears to prevent anything from starting so you can uninstall a bad program.
Warning, it reset my widgets when I turned off the phone and started in normal mode again.
---------- Post added at 09:54 AM ---------- Previous post was at 09:47 AM ----------
One thing to add, I had to use the menu button on the physical keyboard. I couldn't get the soft button to work. It seems like you have to hold it until the main lock screen shows and you will see safe mode on the bottom left.
I just rooted and S-off my HTC via rumrunner.
No flash roms install or custom recovery installed.
I wanted to see if I still had CWM from my last root (I returned to stock via http://forum.xda-developers.com/showthread.php?t=2475216&highlight=s-on.
So I went into the bootloader or fastboot (I don't remember) and hit recovery. This did not send me to a CWM, but it appeared to be the stock version of recovery. The process took too long (I know impatient) so I turned it off via power button + volume down.
Now I come to you in need, my phone is constantly turning off/on only displaying the green htc text, no red text, then pausing for 8 seconds, then off again to black screen. The whole process lasts 12 seconds, and this had been going on for about 10-15 min atm.
Plugging it in, my computer does not have the time to recognize it with adb, or fastboot.
I cannot use the power button + volume down to go into bootloader, and pressing the power button does nothing.
Please help me.
So the problem still persists and I assume it's going to keep turning on and off for a while.
I'm just going to wait until the battery dies and see if it can charge and turn it back into bootloader. I'll report back on that.
On a side note in the case that this is bricked, anyone recommend any future phones out there better than the one with verizon? If not I'm probably just going to stick to this phone.
geeibara said:
So the problem still persists and I assume it's going to keep turning on and off for a while.
I'm just going to wait until the battery dies and see if it can charge and turn it back into bootloader. I'll report back on that.
On a side note in the case that this is bricked, anyone recommend any future phones out there better than the one with verizon? If not I'm probably just going to stick to this phone.
Click to expand...
Click to collapse
Hold down the volume down and power button at the same time, until the white hboot menu appears.
This may take a good 15 seconds or more, keep holding them down until the hboot menu appears.
Sounds like you aren't holding down long enough. If that doesn't work, try both volume up and down and power all at once.
Then when the screen goes black, let up on the up volume key, so that you enter fastboot via volume down and power.
Then you should be able to fastboot flash whatever you need to get back up and running again.
I wouldnt just let it keep looping until it dies though.
Probably won't damage anything but I doubt that it's real great for the device.
santod040 said:
Hold down the volume down and power button at the same time, until the white hboot menu appears.
This may take a good 15 seconds or more, keep holding them down until the hboot menu appears.
Sounds like you aren't holding down long enough. If that doesn't work, try both volume up and down and power all at once.
Then when the screen goes black, let up on the up volume key, so that you enter fastboot via volume down and power.
Then you should be able to fastboot flash whatever you need to get back up and running again.
I wouldnt just let it keep looping until it dies though.
Probably won't damage anything but I doubt that it's real great for the device.
Click to expand...
Click to collapse
So here's the update.
Screen is now black, meaning the boot up/down process has stopped.
I have tried these:
A. Hold down the volume down + power button for 20+ seconds.
B. Hold down the volume up + volume down + power button for 20+ seconds and let up on the volume up button when screen goes black.
These two methods results in a single boot up to green HTC text then black screen.
I suspect the device has lost most of its power. Tried it for a third time, the device is now unresponsive and remains at black screen.
Now I plugged the usb cable connected to the power adapter.
The device enters the aforementioned continuous boot loop.
I tried method A and B, and there are no results, the boot loop continues. Now the device returns to the low or no powered state.
Now the device is connected to the computer. The same happens as if it were connected to the power adapter.
Method A and B still do not work.
Results: holding down buttons longer do nothing for me. The device seems to have lost power, but when charged, immediately the device enters the boot loop state.
Note: when doing method A and B the trials were done when screen is on and when screen is off, still no results.
Now the screen is off and not connected to anything. The problem still persists.
ak074 said:
leave the phone charging for at least 10-15 min on the AC adapter. press and hold both vol buttons then press and hold power for 2+ minutes. after 2 minutes, let go of all buttons except volume down. success?
---------- Post added at 10:10 AM ---------- Previous post was at 09:40 AM ----------
actually doing that will destroy the battery. well maybe destroy is too strong of a word but it will damage it for sure. this is a very useful site for anything battery...
http://batteryuniversity.com/learn/article/how_to_prolong_lithium_based_batteries
Click to expand...
Click to collapse
I actually tried the 2+ minutes because I saw someone had success with another phone and they said they did it for 3 1/2 min. However it did not work.
Update: Welp, I gave up. I'm going to get my replacement soon and I'll be turning it into Verizon. Really it's not that bad of a loss since I just wiped the phone, only thing is I lost my screen protector and carbon skin
ak074 said:
have you tried to just let the phone bootloop while holding vol down?
Click to expand...
Click to collapse
Yep, nothing happened.
Bootlooped too!
Hello I have a HTC Thunderbolt that is S-ON Unlocked and unrooted with stock recovery that is in a bootloop that does now show on ADB or Fastboot. PLEASE HELP!!!!! I REALLY NEED IT!!
I tried flashing a custom rom (forgot which one) now my phone does not work AT ALL, CAN'T BOOT INTO RECOVERY, FASTMODE, BOOTLOADER, ETC
What do you guys think I should do?
I don't think I like the tone of this post. Instead of posting the same thing over and over needlessly (and in bold and caps, which is normally construed on the internet as YELLING); how about providing actual useful information, such as what appears on the screen (since you say it still goes off and on) and why you think it won't go into bootloader (what button sequence did you try?).
redpoint73 said:
I don't think I like the tone of this post. Instead of posting the same thing over and over needlessly (and in bold and caps, which is normally construed on the internet as YELLING); how about providing actual useful information, such as what appears on the screen (since you say it still goes off and on) and why you think it won't go into bootloader (what button sequence did you try?).
Click to expand...
Click to collapse
Sorry cause last time I posted this I got replies where people keep telling me to use ODIN and obviously that doesn't work (cause ODIN is for Samsung) so it ticked me off too much.
Tried every button sequence
Vol Up + Power
Vol Down + Power
Vol Up + Down + Power
nothing works
Screen literally goes on and off (flickering)
joshua44 said:
Sorry cause last time I posted this I got replies where people keep telling me to use ODIN and obviously that doesn't work (cause ODIN is for Samsung) so it ticked me off too much.
Tried every button sequence
Vol Up + Power
Vol Down + Power
Vol Up + Down + Power
nothing works
Screen literally goes on and off (flickering)
Click to expand...
Click to collapse
You must have asked in one of the "noob friendly" threads. Often n00bs are trying to help n00bs there, and yes ODIN will definitely not work.
Hold down the power button + vol up until your phone goes to reboot (could take up to 20 seconds). AS SOON AS THE SCREEN GOES BLACK slide your finger from vol up to vol down. This will boot you to bootloader.
Alternatively, if your phone is already powered off, simply boot it up by holding power + vol down. This will also take you to bootloader.
joshua44 said:
Sorry cause last time I posted this I got replies where people keep telling me to use ODIN and obviously that doesn't work (cause ODIN is for Samsung) so it ticked me off too much.
Click to expand...
Click to collapse
Okay, well posting in an angry fashion isn't going to help matters. The folks that ticked you off probably won't even read it, or care that you are angry. And folks like me that just want to help will just be turned off.
My suggestion next time, would be to ask in a diplomatic way "please don't tell me to use Odin, since it doesn't work on HTC devices", or something to that effect. Get your point across, in a way that won't piss of others.
But thanks for editing the top post.
joshua44 said:
Screen literally goes on and off (flickering)
Click to expand...
Click to collapse
So it flickers on when you try the button sequences (and which ones, if they don't all have the same result)? And how long does it say on for, and what does it show (HTC logo, bootloader, or something else) when its on? Then it goes back off until you do another button sequence?
More detail is always better when troubleshooting this type of thing.
Also, I know you said you can't remember which ROM you flashed, but if you can recall anything at all, its pretty important to determine what you did and what the problem may be. Did you get it from the M8 development forums here on XDA? Anything else you can recall is possibly relevant.
---------- Post added at 09:18 AM ---------- Previous post was at 09:12 AM ----------
xunholyx said:
Hold down the power button + vol up until your phone goes to reboot (could take up to 20 seconds). AS SOON AS THE SCREEN GOES BLACK slide your finger from vol up to vol down .
Click to expand...
Click to collapse
I would agree to try this. Depending on the status of the phone, it may even take a minute or more holding power + vol up before a reboot is initiated. Folks often will say they tried the button sequences, but not realize they didn't hold the buttons long enough.
Also, try to charge the phone for a few hours, and try again. Try the button combo with and without the wall charger attached (strangely, some folks have had luck doing the button combo with the charger attached).
Also, if/when the phone reboots, once you slide your finger down to the vol down button, its important not the let go, until the bootloader screen appears. If you let go too early, it will fail to go to bootloader.
Hi! I have an LG x Power (posting here because the power doesn't seem to have a forum yet) and when it was booting I held the power button and the two volume buttons down by accident... It turned off and it wont turn back on again even after charging. now here's the wierd part: when I plugged it into my computer to check if I could see what happened, it instead of giving me nothing, downloaded some drivers.
sounds like you might be in some sort of download mode. Have you tried just holding the power button in, like a forced reset
hey buddy in case you still didnt figure this out you have put it in bulk mode but you can hold volume down and power for awhile and it will reboot
---------- Post added at 01:26 AM ---------- Previous post was at 01:23 AM ----------
MVGiC said:
Hi! I have an LG x Power (posting here because the power doesn't seem to have a forum yet) and when it was booting I held the power button and the two volume buttons down by accident... It turned off and it wont turn back on again even after charging. now here's the wierd part: when I plugged it into my computer to check if I could see what happened, it instead of giving me nothing, downloaded some drivers.
Click to expand...
Click to collapse
hold power and volume down for a bit and it will reboot had same thing happen, it is odd but what you discovered is something I mentioned a couple weeks ago that for some reason it goes into qualcomm bulk mode when doing that combo of key presses same thing happens on mine, but sadly I cant see the partitions when it is in that mode like normally wish I could cause then we could maybe send a custom rooted system partition to it but sadly that doesnt work, but you can still run scripts from the download mode on it at least, but so far I havent found one that will actually work for rooting it seems the same restrictions apply in marshmallow as when it is actually booted on the com ports hopefully someone can piece together something from the quad root exploit that we are still vulnerable to on this device to eventually get a root shell.