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Hi, I'm new to this forum.
Some days ago my DZ started to turn on the screen randomly when it was locked. The phone is rooted, so i tried to wipe all data and install an updated version of my rom (virtuous), but it did not help. And now the screen also turns on/off (flashes for a couple of seconds) when I use it.
Does anyone has had this kind of trouble before? I hope it's not some hardware that are broken :/
Thanks for helping!
How's your phone now? My G2 was doing what sounds like yours was doing too, and then just died completely (the screen that is everything else works).
I bought a new LCD replacement hoping it would fix the issue. Followed a Youtube bit on replacing it, and successfully reconnected everything, but its not working. I'm going to be taking it apart again tomorrow to see if I possibly missed a connection but I don't think the screen replacement is going to work.
Could be a software issue perhaps. What are your thoughts?
Hello. My problem is with the phone's vibrator. 2 or more weeks ago I got the same problem, when I dropped my phone from the bed tot the floor (aprox. 40 cm height), it stopped vibrating for feedback, messages and calls. At that time, I thing I either turned it off and removed battery or just do a reboot, but it started working again until 3 day ago. Since then it stopped working completely. I tried turning it off, reboot, removing the battery for 15 min., nothing worked. I have no vibration feedback (for example when I type a phone number or message), no message receiving vibration, no incoming calls vibration and not even when I turn on/reboot the device does my phone vibrate(it was a small vibration when you turned on the phone). Today I thought I should first try to change my ROM prior to trying to replace the faulty vibrator, but when I selected to reboot to recovery, my phone rebooted and vibrated at the beginning, so I thought the bug is gone. I went back in to the phone and I had: vibrate feedback (typing a phone number), message vibrate, didn't have time to test the call vibration because after I received 2 messages the vibration stopped once again. So now I'm baffled: is it because of the ROM, is it a glitch/bug from the motherboard or is the vibrator almost "dead"? If anyone had this issue and can help me fix the bug I would be really thankful. If I have to replace the vibrator, it wouldn't be a hard thing to do and I would do it if I know this will fix the problem forever.
My phone is S-OFF, rooted, with AcesMod007 ROM. Thank you.
I have installed CM10 | Jelly Bean 4.1.2 - v2.8 by vijendrahs and still no vibration, so it must be from the motherboard or the vibrator itself. I might try to replace it and see if this solves the problem.
No one has encountered this problem until now? No thoughts on this? I've searched for this bug and found some applications that should remove this bug, but they didn't work for me, so I am still open to any suggestion. I still have to wait up to 3 weeks until the vibrator arrives.
L.E.: I've just noticed another anomaly: my phone jumps from 82%-85% battery to full when I'm charging it. Might this have something to do with the vibrator? How can I fix this problem? Thanks.
Tried all kinds of applications that would force the vibrator, but with no success. I am still looking for a solution.
I have no guarantee so I have to fix it myself. I saw that other peoples with the same problem had sent the phone back to HTC for a replace. One of them actually stated that HTC had replaced first the motherboard (with no success) and then the vibrator module. I hope that replacing the vibrator would solve the problem.
I've solved the problem. I decided to open it up, thinking it is a hardware problem, and take a look at it. I've blended the two legs a bit more to make sure they get a perfect connection to the the motherboard and voila. It is working fully.
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Forqnci said:
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Click to expand...
Click to collapse
Updated TO Jelly Bean? Was it on ICS when you bought it?
Uhmm factory reset? If it still has the problem, flash the stock jb.
Sent from my SM-N7502 using XDA Free mobile app
Forqnci said:
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Click to expand...
Click to collapse
Did you disable Samsung DVFS? If yes you want to try enabling it back. That resolved my phone turning off by itself when charging on AC charger.
Edit: I spoke too soon. My phones's auto shutdown when plugged to AC charger problem still there. Need to do a hard reset to see.
Sent from my SM-N750 using XDA Free mobile app
samsung note 3neo
Forqnci said:
Hello,
I have a big issue with my note 3 neo. The phone randomly turns off on its own after it drops below 40 % battery. The issue seems to have started after i updated the to 4.3 jelly. When it turns off the buttons will NOT respond, the only way to "fix" it is to remove the battery and after that it starts up fine, but this happened 6-7 times in the past month. Does anyone have any idea what might be causing this ( SW, HW )?
Thank you.
Click to expand...
Click to collapse
Thats funny I have a brand new SAMSUNG NOTE 3neo that has the exact same problem but i did NOT update my samsung to 4.3 jelly and it turns off no matter how much battery it has,even if it has 100% battery does anyone know whats wrong.
Thank you
super-duper1234567890 said:
Thats funny I have a brand new SAMSUNG NOTE 3neo that has the exact same problem but i did NOT update my samsung to 4.3 jelly and it turns off no matter how much battery it has,even if it has 100% battery does anyone know whats wrong.
Thank you
Click to expand...
Click to collapse
Just backup ur data & perform a factory reset, should solve ur problem. What's ur build number?
Note 3 neo powers off Automatically and physical buttons dosent work
I am also facing the same problem from day 3. I have made a factory reset and even flashed my mobile with the latest firmware but the problem still continuous.
Any Solutions?
[email protected] said:
I am also facing the same problem from day 3. I have made a factory reset and even flashed my mobile with the latest firmware but the problem still continuous.
Any Solutions?
Click to expand...
Click to collapse
Seems to be a serious issue.. have you taken it to the Samsung service center?
Sent from my SM-N750 using XDA Free mobile app
I'm having the same problem, the phone is completely stock, haven't dropped the phone or anything, bought the phone like 3 weeks ago. I also see a green led, not sure if it's a notification. When I saw that I thought maybe it's some power save function. But I simply just can't turn the phone on, the battery needs to be removed to start up. So I just mailed Samsung, waiting for their reply
My wife's phone has the same issue. Any update on this from anyone?
Mine also turns off when charging.
Mine also turns off when charging.
Samsung Galaxy note 3 Neo
I have a Galaxy note 3 Neo. I came out a notification to update software and I accepted, but on reboot stayed on the screen with the logo of samsung Galaxy note 3 removed the battery and sim but still the same.
help please.
Go to recovery mode and do a factory reset that will solve your issue..
[email protected] said:
Go to recovery mode and do a factory reset that will solve your issue..
Click to expand...
Click to collapse
the problem is that it stays on the screen with the logo and can't access to menu. View image.
Press and hold the up volume, Home button and power button togeather until the phone gets restarted. This will take you to recovery mode.
In recovery mode use volume keys for up and down navigation and power key to select. Still if you have any doubts Search for recovery mode in youtube
i bought it yesterday and i have the same problem...
yesterday my note restarts few times. i need to put off and put in battery again to start the phone...
do you have any solution for resolve this problem ?
please help me !!!
There is firmware update. This issue was resolved after the update.
find problem
i find prolem when smat stay is on randomly off
Hey Guys!
I have a big problem!
2 Weeks ago, the display of my G3 (not rooted, original LG Android) broke and i sent it to repairmyphone.de (I'm from Germany) for repair. Today my G3 came back and the display was fine. So i think they changed the display and repaired my phone.
Sounds good right? Well not exactly, because now there is a problem:
The touchscreen is working fine, but when i lock my phone (With the DoubleKnock or the Button) and turn the display on again, the touchscreen isn't working and i can't unlock the phone.
Only after i pull the battery out and start the phone again, the touchscreen is working fine. But when i lock the phone the same thing happens again. Even when i turn off the lockscreen and turn the display, the touchscreen is not working.
The strange thing is, the KnockOn is recognized so it turns the display on when i double tap it, but nothing is recognized after that.
I did a factory reset but the same problem happens again.
So i don't really know if it's a hardware or software problem is and if any one of you can help me with my problem.
I wrote the repairservice an e-mail but i think it will be read on monday.
So if nothing works i have to send it back again, but maybe you guys have a solution for me.
Thanks in advance!
Here's the video of my problem guys.
https://www.youtube.com/watch?v=i2DOknf_SJY&feature=youtu.be
Screen and the capacitive buttons isn't responding to touch although the screen is active and working. This always happens every 10 minutes. Really need your help guys.
What do you think is the problem? Is this a faulty Zenfone 2? This is not rooted. Using Stock ROM with latest update. I'm currently doing a factory reset. Will update later. Thanks
I had a problem with my phone not waking up, had to get a replacement.. so far the new one is flawless.
Sent from my ASUS_Z00AD using Tapatalk
I got the same problem as you, seems to be something you downloaded. I did a factory reset through the settings and it got rid of the problem.
Ty.
lostbuddy1 said:
I got the same problem as you, seems to be something you downloaded. I did a factory reset through the settings and it got rid of the problem.
Click to expand...
Click to collapse
Hopefully. I tried factory resetting the phone. Screen is not being unresponsive so far.
If problem continues, recommend performing a hardware reset including wipe cache partition. For hardware reset/wipe cache partition instructions please see the following: http://www.asus.com/us/support/FAQ/1011956/
Sincerely
ASUS_USA
Asus_USA said:
If problem continues, recommend performing a hardware reset including wipe cache partition. For hardware reset/wipe cache partition instructions please see the following: http://www.asus.com/us/support/FAQ/1011956/
Sincerely
ASUS_USA
Click to expand...
Click to collapse
I got this solved. It seems there is an error on the sim 2 tray.. The screen being unresponsive only happens if there's a text from sim 2 or a call from sim 2. Its not always happening but its really annoying if it happens since you have to wait for minutes in order for the screen to work again or you have to turn phone off. Now I only use sim 1 tray and never experienced the problem anymore.
This looks like a software bug as many users are complaining about this in asus zentalk forums.
rainversion13 said:
I got this solved. It seems there is an error on the sim 2 tray.. The screen being unresponsive only happens if there's a text from sim 2 or a call from sim 2. Its not always happening but its really annoying if it happens since you have to wait for minutes in order for the screen to work again or you have to turn phone off. Now I only use sim 1 tray and never experienced the problem anymore.
This looks like a software bug as many users are complaining about this in asus zentalk forums.
Click to expand...
Click to collapse
that's strange
Touch freezing while receiving call from sim2
during I receive calls on SIM 2, the touch screen becomes non responsive for some time. It recovers after sometime. already 4 update gone still ASUS team unable to solve this problem,I also email 2 times regarding this issue no response from ASUS,this is fundamental feature of phone ,ASUS team give first priority to solve this issue ASAP
Build no-MR7-LRX21V.WW_ASUS_Z00A-2.19.40.22_201150627_5104_USER044030427_201501060109
Touch panel version-5446_0X81_0Xba
rainversion13 said:
Hopefully. I tried factory resetting the phone. Screen is not being unresponsive so far.
Click to expand...
Click to collapse
Hello. I'm currently having the same problem with my zenfone 2, but I don't understand... how do you 'factory reset' the phone?
And is there any other way to fix this problem other than resetting the phone?
Read #6 post, even factory resetting could not solve the unresponsive touch screen issue. If you want no screen issues, dont use the sim 2. Try setting your mind that zenphone only uses 1 sim. Haha. Only use sim 1. You'll have no problem on unresponsive screen everytime there's a call or message coming from sim 2. Asus has yet to release a software fix for this as many are encountering this problem
rainversion13 said:
Hopefully. I tried factory resetting the phone. Screen is not being unresponsive so far.
Click to expand...
Click to collapse
rainversion13 said:
Read #6 post, even factory resetting could not solve the unresponsive touch screen issue. If you want no screen issues, dont use the sim 2. Try setting your mind that zenphone only uses 1 sim. Haha. Only use sim 1. You'll have no problem on unresponsive screen everytime there's a call or message coming from sim 2. Asus has yet to release a software fix for this as many are encountering this problem
Click to expand...
Click to collapse
I hope Asus fixes this problem real soon.
So, so far there is really no way to fix this yet? Because anyway, I'm not even using sim 2. Now what do I do...
I am also facing screen freezing issue due to SIM2 in my Zenfone2. I did a factory reset and the problem still persists. Is it that the phone is not suitable for dual SIM. Either it unfreezes after a min or so I had to hard boot it since the restart option on touch screen is not working. Phone per say is never frozen except the screen.
Can anyone suggest a solution on this forum
Touch freez issue on incoming call on sim 2
Having the same touch freez issue since i changed my sim 2...
Temporarily i am using zenmotion "hands up" feature to pick calls....
Waiting for asus to resolve the issue...
Touch freez issue
accidentally my screen got cracked, so i replaced the display. Now no more touch freez...
I think its a hardware related issue....
cm
This only happens to me with CM (12 and 13), not using SIM2 is not an option for me, so I'm stuck with stock rom.
I had this problem with the Asus Zenfone 2 View Flip cover. I removed the cover and the problem didn't repeat. So suspect something with the View Flip Cover app which causes the screen to freeze.
I'm having Ghost touch issues and screen becoming unresponsive before the ghost touches start to occur. I'm pretty sure that this is a hardware issue.. I've been able to fix the problem by turning off the phone and tossing it into the freezer for a few hours.
I'm going to re-flash stock rom and RMA and hope they actually fix the issue since it's intermittent.
I returned the phone for RMA last Friday and got it it back today.
I gave a detailed description of the issue on the rma form and they replaced the screen and so far it looks good. (I can tell it was swapped since some cosmetic damage on the lcd plastic bezel is gone)
Guess I'll give it a few days of normal usage to be 100% certain,but so far I can notice some touch response is better than the old screen too.
On a custom recovery / unlocked bootloader note (unofficial method)
Fortunately flashing back to stock was good enough and they didn't just send the phone back as an excuse.
I'm actually super impressed with the Asus rma process, and reckon the bad digitizers are a widespread and known issue since they replaced the screen so quickly and without hassle.
I'll definitely keep Asus as my hardware provider when I upgrade to my next phone and tablet!
guys.. i need help
i was using my phone..then it hanged..I cant use it anymore..the screen is still active..displaying the screen where it hanged...but its unresponsive..I cant do a thing....the power button is not working either..I cant even turn off my phone..and because we cant remove the battery on zenfone 2...how can turn it off?
pls help fast.
I am also facing the same problem from last two weeks after upgrading the phone to latest firmware update. I tried factory reset, cleared cache bit nothing worked. In case the screen is not responsive then I have to switch of the screen by physical button at top to unnlock sometimes I do this 2 or 3 times to get the phone working again.
And I am only using one SIM