Device wont autorun or show when connected to PC. - T-Mobile Samsung Galaxy S 4

The phone icon does not show when I connect to the PC, but I can safely eject from the hidden icons start menu and it does show as connected. The phone is also charging, but the autorun does not come up and I have no way of accessing the files on the phone to transfer.

NVM, found solution. Please ignore

What was the solution? Because I still have to same problem and even changed the charging port out, not fixing the problem. Along with changing the cable too.

matistight said:
What was the solution? Because I still have to same problem and even changed the charging port out, not fixing the problem. Along with changing the cable too.
Click to expand...
Click to collapse
Make sure you have the correct Samsung Drivers installed on your PC.
http://down-load-drivers.blogspot.com/2013/05/samsung-galaxy-s4-drivers.html?m=1
Sent from my SGH-M919 using XDA Premium 4 mobile app

Related

[Q] Galaxy nexus USB data stopped working (still charges)

My Nexus is stock but it is unlocked.
I have the latest CWM on there (touch 5.8.0.2)
I was currently downloading all the necessary stuff to flash to AOKP but havent even got there yet because all of the sudden my USB isn't working.
I have tried two different cables, the stock one and a different one (both which were working before).
I get charging working through USB but no file transfer.
I just did a wipe data/factory reset and wipe cache via Recovery, and still nada.
Am I cooked here? B-stock with no warranty from Expansys, now currently kicking myself for not buying brand new.
[edit] yes MTP and USB Debug were/are both checked on
[edit2] a lot of my searches seem to indicate that you can move and transfer via adb in recovery or fastboot while having this error. I am not finding that to be the case.
[edit3] windows 7 does not show any indication of a usb drive or anything plugged in as it used to before. This is obviously making it hard for me to try things like reinstalling drivers and whatnot.
thanks
It probably has nothing to do with the USB port...
Plug your phone into your computer, and then scroll the status bar down. You should see a notification "Connected as xx" Select that, then make sure connect as MTP is checked, if it's connected via ptp (camera) it won't allow you to sync files, for what reason so ever...
If that doesn't help, then reflash stock ROM, that usually helps.. With most problems anyway...
If both of these don't work, then I'm sorry, but I can't help you. I'd then call Samsung, and send it in...
LG Simon
Yea MTP was already checked on. USB debugging being on would have auto kicked in as well.
I flashed AOKP but still the same issues. The hardware might have gotten bonked - I hate how fragile these tiny little ports are!
Is there some kind of diagnostic I can run to see if it is truly a hardware issue?
It's the kernel, try another one
Sent from my Galaxy Nexus using xda premium
Just swapped to Faux kernel... still persists.
I'm really starting to think its the hardware but crossing my fingers there's a fix.
the same thing is happening to me, it started yesterday too!
I am on AOKP b-23, Faux kernel....
plug in my usb, it can charge but absolutely nothing happens on the computer side, try it on number of computers too... but the phone is able to charge.
EDIT:
try this:
http://forum.xda-developers.com/showthread.php?t=1400034
or this
http://forum.aokp.co/topic/29-aokp-faq-please-give-me-input-i-update-answers-many-times-a-day/
Mine started doing this. Would charge‚ but sometime I couldn't transfer data or use adb. It seems that the USB didn't like to stay in my computer. Any little movement would unplug it just enough to keep it charging but nothing else.
Sent from my Galaxy Nexus using Tapatalk
I've since tested the MHL cable and also tried using the usb host cable to connect a mouse and both work... does that mean my data connection theoretically could be fine?
I'm using AOKP #23 with Trinity and not had this issue at all. Whether it's because I combine the ROM, Gapps and kernel before flashing I don't know but my phone is running fine
im having this problem as well. does anyone have a solution?
So all you guys that are having problems have enabled MTP through Settings >Storage?
Sent from my Galaxy Nexus using xda premium
Had this same issue yesterday ( phone was 1 day old ) had it plugged into my windows 7 machine and all of sudden the machine couldnt see it. So I wiggled the cable sure enough the computer saw it, jiggled it again and it would lose connection to the PC. Tried this on several PCs with Several cables and same result everytime. If I held the cable connected to the phone at the right angle it would never lose connection.
Ran to Verizon and the numbskull behind counter tried telling me that is normal and I would just have live with it, almost punched him in the throat. Demaded he go get another phone and show me if that one does it. It didnt so he swapped it and was to hasty about it, ended up giving me another cable charger and headphones WOOT WOOT
new phone doesnt do it as of this writing
See http://forum.xda-developers.com/showthread.php?t=1427539 This is probably the issue you guys are experiencing. Seems like you should swap it in or try to fix it yourself by changing the USB charging board.
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Sk00bs said:
settings/ storage/ menu button/ usb computer connection/ MTP make sure mtp is checked
this worked for me
Click to expand...
Click to collapse
i'm an android dev and this has happened to me. really really not good to no longer have adb access to my device. restarted both the phone and computer and tried a different coworker's computer and usb cable with no luck.
i used a samsung usb charger last night which i usually never do (i usually just charge it on the computer) and now this morning i have no data connection.
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
kymlalu said:
Hello,
have this problem already on my GNEX. After some reading, i got an idea to turn off Fast Charge in Trickster MOD.
And MTP now working .
Anyway there is an warning about fast charge - " Enabling this will disable access to phone storage" .
Problem solved
Click to expand...
Click to collapse
creco said:
Yes, i can't connect mtp too and you rigth..usb fast charging is the problem.
Sent from my Galaxy Nexus using XDA Premium App
Click to expand...
Click to collapse
Just so y'all know...Fast Charge is simply tricking your phone into thinking it's plugged into an AC outlet...rather than a USB port.
Thus MTP won't work.
same issue here
I'm having the same issue here. Charging works fine with 2 computers and multiple USB cables (as well as AC and car charger adapters), but data transfer has completely stopped working. My computer won't see my phone at all. I have the correct drivers (given that I used them to connect to my computer when I first rooted and unlocked the bootloader). Tried changing the drivers, but I can't get my phone to show up in Device Manager at all. MTP and USB Debugging are enabled.
The only thing I can think of is that I dropped my phone while it was connected, and now the USB cable only charges the phone if I bend it in a certain way (it usually requires upward pressure where the cable plugs into the phone to work). However, other USB charging cables work just fine without any pressure. Is there any chance that a new OEM Samsung USB cable might solve my problem? The other cables I've used weren't OEM.
I normally use a wi-fi data transfer app because the USB data transfer has been slow since day one, so that can be worked around. What IS a major problem for me is that I'm trying to re-root my phone after my root access was lost with the 4.0.4 OTA update. I didn't keep up with the news and only realized last week that my root access had been lost because I tried to do things that required root. Since the OTA update trashed my CWM recovery image, I seem to have no way to re-root and reinstall CWM aside from going back to my computer and doing what I did the first time. But if I can't connect to my computer, I can't do that. It also seems that I would need computer access to remove root in case I bring it back to Verizon for a replacement under warranty.
So on another note, if you guys know of a way to re-root my phone without connecting it to my PC, I'm all ears...
xfighter1188 said:
im having this problem as well. does anyone have a solution?
Click to expand...
Click to collapse
I have run into a lot of USB defects on the phones I have received. It might be wise to get Samsung to repair it, but you will be without a phone for a week. You could also try another cable.
I used to have similar issues except where the power got routed into the data port, frying my phone in multiple areas.
On Samsung's repair ticket they said REPLACED COMPONENT (I'm assuming this is the usb controller and port) this could be the solution but it requires sending it in.

[Q] My Galaxy Nexus is not charging or recognized in USB under any Windows edition

First of all, I have searched everywhere in the forums (in all sections) outside the forms in all means to find anybody with the exact symptoms that is happening to my galaxy nexus but to no avail
There are many cases where others has faced issues but not as unique as this one.
PC = Windows 7 (64bit) + Windows 7 (32bit) + Windows Vista + MAC OSX + Windows XP(32bit) .. etc
I have been seeing all the issues (common or unique) with charging and USB in GNex but mine is truly a unique one.
I got this phone 2 days ago on stock 4.0.2 locked/unrooted from a Blondie.
The issue is when connecting the USB via PC in Android mode (while inside the OS)! Thephone doesn’t event register in windows (i.e. not connection sound or anything shows up in the system trey or device manager)
The phone doesn’t charge as well when it’s ON (in Android Mode) and connected to the PC.
In simple and bare words .. there is no spark!? it’s as there is no physical action happened in the PC nor the Phone?
Here are facts that might ring a bell to figure out what’s going wrong here:
The phone charges normally via AC (stock charger or other chargers) and there is no issue at all in both cases wither the phone is switched ON or OFF.
Fastboot is properly connected and recognized in windows and the phone gets recognized when connected in ODIN as well and I am able to flash (already did a couple of stock rom flashing using Galaxy Nexus ToolKit v5.6
It also worth mentioning that when the phone is OFF and connected to PC via USB it shows the bolt icon and start charging for 5 seconds and reboots again to the bolt icon and this gets repeated endlessly.
I have also tried 4 different Micro-USB cables just to be fair.
Because of this, I am unable to root the phone and this is driving me crazy!
Please help me out here.
Did you download the samsung drivers?
Sent from my Galaxy Nexus using XDA
It could be an issue with the micro-USB port on the phone. Some people have started having issues after a few months, myself included. If that's the case you have to get it serviced.
Songs like an issue with your drivers.
Sent from my HTC One X using xda premium
try going to storage in settings, press menu, click then on the pop-up and check the mtp option
laker666 said:
Did you download the samsung drivers?
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
I don't see the point!? The device is not even picking up when connected to the PC? I don't reach to the point of driver installation unless I'm in fastboot or Odin.
Sent from my MT11i using XDA
blunden said:
It could be an issue with the micro-USB port on the phone. Some people have started having issues after a few months, myself included. If that's the case you have to get it serviced.
Click to expand...
Click to collapse
I was afraid of this, but hey .. how do u explain the proper connection I'm fastboot and odin? Means the hardware is fine. Right?
Sent from my MT11i using XDA
blockbusta said:
try going to storage in settings, press menu, click then on the pop-up and check the mtp option
Click to expand...
Click to collapse
Not only this was ticked, I have also changed it back and forth with camera (PTP) while {} developer options ticked on USB debugging, Stay awake and Allow mock locations
Still no hope ..
Sent from my MT11i using XDA
droidace said:
I don't see the point!? The device is not even picking up when connected to the PC? I don't reach to the point of driver installation unless I'm in fastboot or Odin.
Sent from my MT11i using XDA
Click to expand...
Click to collapse
Go to the samsung website and download the drivers onto your PC...if you don't have the drivers it can't possibly connect to your phone to charge
Sent from my Galaxy Nexus using XDA
http://bit.ly/HD2HvO
Sent from my Galaxy Nexus using XDA
laker666 said:
http://bit.ly/HD2HvO
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Ok, will go ahead and try the official driver installation (I have downloaded the driver form http://www.samsung.com/us/support/owners/product/SCH-I515MSAVZW
EDIT: I have installed the drivers in both Windows XP and Windows 7. Still facing the same issue!?
droidace said:
Ok, will go ahead and try the official driver installation (I have downloaded the driver form http://www.samsung.com/us/support/owners/product/SCH-I515MSAVZW
EDIT: I have installed the drivers in both Windows XP and Windows 7. Still facing the same issue!?
Click to expand...
Click to collapse
Hmmm....maybe you just got a turd of a phone...sucks man
Sent from my Galaxy Nexus using XDA
i found out that if i plug in the usb to phone phone, then rebooted it. it would get recognized.
Is the microUSB port really so delicate on the GNex?
I had an Xperia X10i before this and had to replace it after nine months.
Should I be extra careful?
Sent from my Galaxy Nexus using XDA
Drivers won't fix your problem.
Will the cord you are using charge the Galaxy Nexus if you put it into a wall charger?
LxRAYRAYXL said:
i found out that if i plug in the usb to phone phone, then rebooted it. it would get recognized.
Click to expand...
Click to collapse
Just tried. Nothing changed
descendency said:
Drivers won't fix your problem.
Will the cord you are using charge the Galaxy Nexus if you put it into a wall charger?
Click to expand...
Click to collapse
Yes, it perfectly charges from AC using thew same cord.
For a temporary solution, you can use an app called software data cable, which allows you to access the file system using ftp. Or any app that does this for the matter.
droidace said:
Yes, it perfectly charges from AC using thew same cord.
Click to expand...
Click to collapse
The only thing I can think of is you either have a defective phone, a defective USB port, or you are trying to use a low power port.
I just plugged mine into a desktop that doesn't have a Nexus driver and it worked fine.
descendency said:
The only thing I can think of is you either have a defective phone, a defective USB port, or you are trying to use a low power port.
I just plugged mine into a desktop that doesn't have a Nexus driver and it worked fine.
Click to expand...
Click to collapse
I would say it's a defective USB port if fastboot/ODIN are not functioning. but both modes are working flawlessly and I always keep flashing stock roms!? such a weird issue!!!?
Low power port? Nope! I have USB 3.0 and 2.0!

[Q] My Nexus doesn't connect to the PC? Help?

Just came back from holiday so I've got some pictures to store on my computer, but I can't get my phone to connect to it. It charges fine when connected which is also bemusing, since it can't do anything else. It's definitely not my computer's problem as I've tried other computers to no avail. I've been looking around the internet but none of the solutions worked for me.
My Nexus is rooted with stock ROM on 4.2.1 Jelly Bean and hasn't had many other problems in it's lifetime, although sometimes when I go into the Gallery app it will tell me "No external storage available" and I cannot use it until I restart the phone, where the problem diminishes and reappears after a few days. I was wondering if these problems were linked in any way perhaps?
Thanks for any input guys, would really appreciate it
FullSpe3d said:
Just came back from holiday so I've got some pictures to store on my computer, but I can't get my phone to connect to it. It charges fine when connected which is also bemusing, since it can't do anything else. It's definitely not my computer's problem as I've tried other computers to no avail. I've been looking around the internet but none of the solutions worked for me.
My Nexus is rooted with stock ROM on 4.2.1 Jelly Bean and hasn't had many other problems in it's lifetime, although sometimes when I go into the Gallery app it will tell me "No external storage available" and I cannot use it until I restart the phone, where the problem diminishes and reappears after a few days. I was wondering if these problems were linked in any way perhaps?
Thanks for any input guys, would really appreciate it
Click to expand...
Click to collapse
You tried a different USB cable? Just a thought...
Is USB fast charge enabled?
I had the same problem - turns out it wouldn't connect on my PC's front USB ports, but does work on the rear ones.
first be sure that fast charging is disabled, second try other usb port if not try other usb cable if not try another computer, if not...i dont know!
Maybe usb-debugging is on and your PC has a driver Problem with usb-debugging?
Else: Go to device management and look if the device is properly shown also galaxy nexus.
Else2: I don't know. Maybe open the window and throw your PC as far as you can
Sent from my Galaxy Nexus using xda app-developers app
lag3o said:
Maybe usb-debugging is on and your PC has a driver Problem with usb-debugging?
Else: Go to device management and look if the device is properly shown also galaxy nexus.
Else2: I don't know. Maybe open the window and throw your PC as far as you can
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
That cannot be the issue. I did not have USB debugging enabled but I was still able to transfer the files. But, you can try re-installing the Google USB Driver or Samsung Driver for I9250 or was it I515?
Cheers
Check on computer that device is showing in devices and has correct drivers installed. If not samsung official manuals and downloads website (google it) has a driver pack (approx 30mb) which when installed should have every samsung driver you could need, download and run then reboot computer and plug in phone, all drivers needed should now install correctly.
Also check in usb options when first connected that mtp is checked so storage is visible to computer. Best of luck and if all else fails pc out of window sounds like fun
P.S. try flashing latest gapps to fix gallery issue, after dalvik and cache wipe, may solve gallery issue...
sent via xda premium from starkissed noozxoide maguro gnex paranoid beta9.5

[Q] Why isn't my PC recognizing my phone and vice versa

I have a tmo samsung galaxy note 2, that i purchased in December. I have not rooted the phone, thus stock ROM and all. The phone is up to date with the latest updates from tmobile. just two days ago, i tried to pass some photos from my phone to the PC via USB Cable. i connect the phone to my pc and it only goes to charge the phone, no connection notifications on neither the phone side nor the PC (Windows 7 home premium 64-bit). so i went to samsung for support, and got the run around of re-install the USB drivers, re-install Kies software, etc. after the un-installs i reset the PC, and after the re-installs, i reset the PC but nothing changed. also i soft reset the phone (turn it off, take out battery for 30 seconds, then turn it on), and still nothing. i have tried all different USB ports on my PC, have used different USB cables (my brother also has the GN2 so i tried with his USB cable). tried again on my mom's laptop, brother's PC, and i get no response at all from the PC's nor my GN2. could something inside have become damaged, i mean i take care of it like it was a baby, but maybe...???
on a side note, i used windows media player to transfer music the last time i was able to transfer, but the playlists showed up in both ext and int storage, so i deleted the int storage playlist files. could there be a problem stemming from WMPInfo.xml in the both the int/ext storage card?
if i'm missing any info to help with the problem, just ask. i'd like to get this resolved asap, since transferring over Kies Air is a hassle and sometimes doesn't respond properly, since i use my phone as my main camera and like to back up all my pics/vids on to an ext HDD.
After you plug the usb in to the phone and pc are you putting the phone in storage card mode? The phone will ask you.
it doesn't ask anything. the phone isnt recognizing that its been connected to a PC. it only goes to charge the phone, nothing else happens... :/
Bad usb port, try a different one, also another basic USB fix (with other devices) is to actually unplug the CPU/laptop from its power source for like 5 minutes... have you factory reset your phone? Not really sure but this problem sounds familiar with another I heard a while ago, not exactly sure what the end result was
Sent from my SGH-T889 using xda app-developers app
---------- Post added 23rd February 2013 at 12:10 AM ---------- Previous post was 22nd February 2013 at 11:55 PM ----------
After re reading, if it's not ports, drivers, or bad flashing, and assuming you have made sure all your files are in order (mention of removing double files?), then Id say it's some sort of internal configuration with the settings of your cpu to your particular phone. Either some program is taking over how your cpu reads the device when plugged in, therefore causing your phone to behave the way it is, or usb ports need some inspecting. I wonder if its just MTP that is "under control" (maybe qualcomm usb "troubleshooting" could confirm this, of course Odin could too, perhaps)
Sent from my SGH-T889 using xda app-developers app
on windows 8, sometimes i haft to reboot, sometimes i jaft to reinstall drivers to get phone to connect
Sent from my SGH-T889
PhxDroid86 said:
Bad usb port, try a different one, also another basic USB fix (with other devices) is to actually unplug the CPU/laptop from its power source for like 5 minutes... have you factory reset your phone? Not really sure but this problem sounds familiar with another I heard a while ago, not exactly sure what the end result was
Sent from my SGH-T889 using xda app-developers app
---------- Post added 23rd February 2013 at 12:10 AM ---------- Previous post was 22nd February 2013 at 11:55 PM ----------
After re reading, if it's not ports, drivers, or bad flashing, and assuming you have made sure all your files are in order (mention of removing double files?), then Id say it's some sort of internal configuration with the settings of your cpu to your particular phone. Either some program is taking over how your cpu reads the device when plugged in, therefore causing your phone to behave the way it is, or usb ports need some inspecting. I wonder if its just MTP that is "under control" (maybe qualcomm usb "troubleshooting" could confirm this, of course Odin could too, perhaps)
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
i thought at first it was Kaspersky Internet Security, but if that had been the case, it would've blocked my phone from connecting from day one. could it have something to do with the ext storage card (going out on a limb here)? i ahve contacted tmobile directly, to see what they say, but i'm trying everything, even have disabled my KIS, restarted my PC and still nothing. i'll try the troubleshooting your talking about. hopefully that sets everything straight. the wierdest part is that now Kies Air is picking up my phone and all, it just isnt working over USB cable ...
also, i haven't factory reset my phone. saving that as a last resort option if all else fails. quick note, this problem seems to have presented itself after the latest Kies update. but wouldn't explain why its not responding after re-install.
Viper420 said:
also, i haven't factory reset my phone. saving that as a last resort option if all else fails. quick note, this problem seems to have presented itself after the latest Kies update. but wouldn't explain why its not responding after re-install.
Click to expand...
Click to collapse
I am having the same problem..
any luck?
Guys, I hope the following helps you.
When you plug the Note to the PC USB cable-computer, you will see the USB icon on notification bar as charging.
Pull down the notification bar with your finger and tap on the charging USB notification.
Change the setting to the Camera and then unplug the phone from USB and plug it back again.
That should work. Look in the computer for devises and you will see the camera icon on your PC and also your C drive
and other devices.
Click it and the card/phone storage part will show up.
If it does not, re start PC and plug un plug the cable.
Work for me every time.
I too run Windows 8 Pro and that is how I do it.
:good:
maniep said:
Guys, I hope the following helps you.
When you plug the Note to the PC USB cable-computer, you will see the USB icon on notification bar as charging.
Pull down the notification bar with your finger and tap on the charging USB notification.
Change the setting to the Camera and then unplug the phone from USB and plug it back again.
That should work. Look in the computer for devises and you will see the camera icon on your PC and also your C drive
and other devices.
Click it and the card/phone storage part will show up.
If it does not, re start PC and plug un plug the cable.
Work for me every time.
I too run Windows 8 Pro and that is how I do it.
:good:
Click to expand...
Click to collapse
the problem is that the USB icon never appears on the notification bar, nor is it anywhere to be found when i pull down the notification bar. something is interfering with the phone recognizing connection to a PC's USB port...I'm using Windows 7 Home Premium x64
still haven't figured out what the problem might be. definitely going to T-Mobile store tomorrow...
Did you try another cable? Another PC?
If your brothers phone plugs in and is read perfectly fine on your PC then it's something with your phone... probably fixable with a reflash of stock.
It seems to me that your device is having an issue with MTP connectiviry (as your phones USB still charges when plugged in) and like I said, if you download the proper Qualcomm drivers for the GNII onto your pc, and use your phones dialer to adjust qualcomm usb settings (for example let's say) to enable QPST connectivity, then you could confirm its just MTP that is malfunctioning... if it's just MTP then as a troubleshooting guide, you could start disabling/reset settings to default/reinstalling apps on your phone or programs on your pc that are directly related to your phone being connected to your PC through USB (Kies, Windows Media, any other 3rd party apps or programs you may use, etc)
Eventually when disabling one of these apps you should get MTP working again (and at least then you have found the culprit-rogue app/program)
If it's not the PC (ie you still can't get connection to work when plugging into a different PC, and have troubleshot all your phones apps) then might be time to file a warranty claim
Sent from my SGH-T889 using xda app-developers app
---------- Post added at 07:04 PM ---------- Previous post was at 06:50 PM ----------
Viper420 said:
i thought at first it was Kaspersky Internet Security, but if that had been the case, it would've blocked my phone from connecting from day one. could it have something to do with the ext storage card (going out on a limb here)? i ahve contacted tmobile directly, to see what they say, but i'm trying everything, even have disabled my KIS, restarted my PC and still nothing. i'll try the troubleshooting your talking about. hopefully that sets everything straight. the wierdest part is that now Kies Air is picking up my phone and all, it just isnt working over USB cable ...
Click to expand...
Click to collapse
And to answer your question, yes... As a "basic" troubleshooting option, one should always try to use different SD cards in their phone to see if there is any difference!! Considering your brother has a GNII, I'd say not only do you have all the resources needed to find any problem any your phone ever has, but the resources are there to fix them as well
Sent from my SGH-T889 using xda app-developers app
PhxDroid86 said:
If your brothers phone plugs in and is read perfectly fine on your PC then it's something with your phone... probably fixable with a reflash of stock.
It seems to me that your device is having an issue with MTP connectiviry (as your phones USB still charges when plugged in) and like I said, if you download the proper Qualcomm drivers for the GNII onto your pc, and use your phones dialer to adjust qualcomm usb settings (for example let's say) to enable QPST connectivity, then you could confirm its just MTP that is malfunctioning... if it's just MTP then as a troubleshooting guide, you could start disabling/reset settings to default/reinstalling apps on your phone or programs on your pc that are directly related to your phone being connected to your PC through USB (Kies, Windows Media, any other 3rd party apps or programs you may use, etc)
Eventually when disabling one of these apps you should get MTP working again (and at least then you have found the culprit-rogue app/program)
If it's not the PC (ie you still can't get connection to work when plugging into a different PC, and have troubleshot all your phones apps) then might be time to file a warranty claim
Sent from my SGH-T889 using xda app-developers app
---------- Post added at 07:04 PM ---------- Previous post was at 06:50 PM ----------
And to answer your question, yes... As a "basic" troubleshooting option, one should always try to use different SD cards in their phone to see if there is any difference!! Considering your brother has a GNII, I'd say not only do you have all the resources needed to find any problem any your phone ever has, but the resources are there to fix them as well
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
i will definitely take this advice and try it out in the morning. hopefully this helps. otherwise its off to the T-Mobile store.
on a side note, i read recently somewhere that the issue i'm having may be presented while using a USB 3.0 port. Even though i do not have a USB 3.0 port, i recently purchased an external HDD which runs on USB 3.0/2.0 (compatible). could it be possible that such a configuration might have caused the issue (again going out on a far reaching limb)...??
Viper420 said:
i will definitely take this advice and try it out in the morning. hopefully this helps. otherwise its off to the T-Mobile store.
on a side note, i read recently somewhere that the issue i'm having may be presented while using a USB 3.0 port. Even though i do not have a USB 3.0 port, i recently purchased an external HDD which runs on USB 3.0/2.0 (compatible). could it be possible that such a configuration might have caused the issue (again going out on a far reaching limb)...??
Click to expand...
Click to collapse
Maybe if your hdd tried to auto load something onto your phone upon plug in... considering your stock, I don't see how this issue is even happening... outside of some app/program settings or some type of "hung" connection, the basic steps you have already covered with drivers/ports etc, should have nixed the problem
Sent from my SGH-T889 using xda app-developers app
okay, so weirdest thing ever. I took my phone into T-Mobile store, where they connected it to their PC and boom, it picked up without a hitch. So they gave me a new wire, and when i got home the problem was solved. the GN2 is now back in order, responding as it should. thank you everyone for your input.
Pirobo_Colombino said:
I am having the same problem..
any luck?
Click to expand...
Click to collapse
i took it in to the T-Mobile store. turned out to be my USB wire. that fixed the problem for me. i'd say that's your best bet. hopefully your problem resolves as easily as mine did.
Lol, stupid cables
Sent from my SGH-T889 using xda app-developers app
its being read as a media player under my computer you will see it and after you install the drivers you will get the pop up folder drag in drop in a limited do you want to convert this first or no media player options
Viper420 said:
i took it in to the T-Mobile store. turned out to be my USB wire. that fixed the problem for me. i'd say that's your best bet. hopefully your problem resolves as easily as mine did.
Click to expand...
Click to collapse
Thanks a lot. In my case it is not the cable and I'm still lost here. Not really sure what could be. I plugged in another GN2 using the same cable and the pc sees it.
Hopefully someone out there could advise me.
Thanks again.
Pirobo_Colombino said:
Thanks a lot. In my case it is not the cable and I'm still lost here. Not really sure what could be. I plugged in another GN2 using the same cable and the pc sees it.
Hopefully someone out there could advise me.
Thanks again.
Click to expand...
Click to collapse
I have having the same issue with a Galaxy Note II Verzion SCH-i605v and its pissing me off LOL. The computer picked it up at one point as gadget serial and installed the Samsung drivers but after that it the computer will not pick up the phone. The phone won't even be picked up on my roommates laptop. I am like please tell me what too do here?!?
also I can get the computer to pick it up in Odin mode which is so flipping werid lol any suggestions would be greatly as I would love to use this phone. I am currently using it with a cricket sim card. only getting 3G and HSPA+ at times. NO LTE or 4G. I'm trying to fix that problem but can't try unless the computer will pick up the phone.

Sprint samsung note 4

Hi i have sprint samsung note 4 i want to connect it to pc for file transfer but while i am connecting it to pc by usb cable no such option like mtp shows on my device only charging automatically the phone when i am connected to my pc ....
How can i solve this problem????
mahi77444477 said:
Hi i have sprint samsung note 4 i want to connect it to pc for file transfer but while i am connecting it to pc by usb cable no such option like mtp shows on my device only charging automatically the phone when i am connected to my pc ....
How can i solve this problem????
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Click to collapse
Enable developer options by going to settings>about phone> keep tapping on build number till it turns on then go into developer settings ans turn on usb debugging and install the mobile drivers on your computer
Sent from my SM-N910P using XDA Free mobile app
I have done this but problem not solved?
Sent from my iPhone using Tapatalk
When you connect the cable, does it show a little icon on the status bar? If so click on it and maybe you have it set to charging instead of file transfering
Sent from my SM-N910P using XDA Free mobile app
Try a different cable. Not all USB cables are created equal
When connected pull down the shade and see if it says you are connected as a media device

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