Freezing Note 2 - SDS? - Galaxy Note II Q&A, Help & Troubleshooting

I have early version of Samsung Galaxy Note 2 and according to emmccheck (?) I have insane chip. Last week my mobile phone is really messy. It freezes suddenly and I have to remove battery to start it again. Somethimes softbuttons does not work and sometime only notification bar works - I can roll up and down.
First I was thinking that it was because of battery - it has frozen mostly when I was always on low battery. Then it start frozen when I was on 50 % and so I was thinking it is facebook messenger. Because it frozen always when I was using chat. So I uninstall facebook messenger and it does not help, it still randomly freezes. It was very bad because one day I had to remove battery almost every 30 minut, so I uninstall facebook app and it was working.. but only for few hours. So then I made factory reset and then it was ok for the whole day. But today it has frozen again and I had to remove battery.
So I am scared of SDS. I do not want to go for service center because I need my phone. I was waiting for Note 3, so I was thinking that it will be ok to the new phone. But I am afraid that my phone will suddenly bricked and I read that Samsung warranty is really bad and they will not admit my warranty.
So what do you think guys? Is it SDS?
Thanks for help

Castellano2 said:
I have early version of Samsung Galaxy Note 2 and according to emmccheck (?) I have insane chip. Last week my mobile phone is really messy. It freezes suddenly and I have to remove battery to start it again. Somethimes softbuttons does not work and sometime only notification bar works - I can roll up and down.
First I was thinking that it was because of battery - it has frozen mostly when I was always on low battery. Then it start frozen when I was on 50 % and so I was thinking it is facebook messenger. Because it frozen always when I was using chat. So I uninstall facebook messenger and it does not help, it still randomly freezes. It was very bad because one day I had to remove battery almost every 30 minut, so I uninstall facebook app and it was working.. but only for few hours. So then I made factory reset and then it was ok for the whole day. But today it has frozen again and I had to remove battery.
So I am scared of SDS. I do not want to go for service center because I need my phone. I was waiting for Note 3, so I was thinking that it will be ok to the new phone. But I am afraid that my phone will suddenly bricked and I read that Samsung warranty is really bad and they will not admit my warranty.
So what do you think guys? Is it SDS?
Thanks for help
Click to expand...
Click to collapse
Hello, it doesn't show any signs of sds, sds is a sudden moment a dead forever, which cannot be restored without replacing the motherboard. You should try to factory reset the phone, then check if it still continues.

Armazia said:
Hello, it doesn't show any signs of sds, sds is a sudden moment a dead forever, which cannot be restored without replacing the motherboard. You should try to factory reset the phone, then check if it still continues.
Click to expand...
Click to collapse
I made factory reset yesterday. I read something about SDS that it starts by freezing

Castellano2 said:
I made factory reset yesterday. I read something about SDS that it starts by freezing
Click to expand...
Click to collapse
It wouldn't be SUDDEN if it showed any signs...

It's not SDS, I think you just need to flash another firmware which has a fix for freezes (because I had the same problem with two different firmwares, until I flashed a correct one which has fixes for freezing issues) and of course don't forget to clean your cache, and wipe your data.

Simonna said:
It's not SDS, I think you just need to flash another firmware which has a fix for freezes (because I had the same problem with two different firmwares, until I flashed a correct one which has fixes for freezing issues) and of course don't forget to clean your cache, and wipe your data.
Click to expand...
Click to collapse
I was using this ROM for 8 months so it is strange that now it is freezing

Castellano2 said:
I was using this ROM for 8 months so it is strange that now it is freezing
Click to expand...
Click to collapse
Do some research guys. SDS is a hardware issue where the phone gets bricked in certain situations.
In 4.1.2, SDS is averted by freezing the phone whenever the OS identifies that one of the "certain situations" applies.
The good point is that you no longer get a brick and can retrieve your data. Your phone is still fcuked though. back it up, unroot it and clear any counters then return it for motherboard (EMMC Chip) replacement.

I've been experiencing similar issues with my device (freezing, choppiness etc),
and it also suffers from the "insane chip issue".
does anyone here have any recommendations on what i can do to rule out that its indeed the brickbug issue?

If I were you, I will reset the binary count, flash stock recovery thru odin and reset the devices status imediately. Flash back stock rom thru odin and send it back to sscc immediately.
Sscc will replace your motherboard within 3 hours with foc. ( my country malaysia).
About sds issue it has syndrome especially you has upgraded to 4.1.2. The freezes just the sign of sds gonna happen.
Sent from my GT-N7100 using xda premium

Related

Galaxy Note N7100 keeps shutting off by itself

Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
sgpoorguy said:
Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
Click to expand...
Click to collapse
It seems like a software issue, I would install 4.1.2 jelly bean stock rom. Using Odin. As you cam see its out already Here is the link you can go to and follow the instructions. Good luck man.
http://forum.xda-developers.com/showthread.php?t=1896696
Sent from my GT-N7100 using xda premium
Blaster1984 said:
It seems like a software issue, I would install 4.1.2 jelly bean stock rom. Using Odin. As you cam see its out already Here is the link you can go to and follow the instructions. Good luck man.
http://forum.xda-developers.com/showthread.php?t=1896696
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
This came to me as well, but the set auto shut off before I can even root the unit.
Have a fix for you guys
I had the same problem after some messed up rom flash. If my Note 2's screen goes off for more than 10 seconds, I wouldn't be able to wake it back up without reboot... It was basically in an unusable state. Luckily after 2 whole days of digging I've found the solution.
1. Go to this thread http://forum.xda-developers.com/showthread.php?t=1915386
2. Scroll about 1/3rd of the way down and look for the attachment "BOOTLOADER_N7100.zip"
3. Flash the BOOTLOADER_N7100.zip with Odin using the Bootloader field
That's it!
Good luck guys. I created an account specifically to answer this question. It was a major pain in the ass finding a fix for this problem so I wanted to make sure I spread the fix on this issue so others don't need to suffer through the same thing.
SOS please
i now have the same issue where i tried the liquid rom on my n7100...as soon as it installed my phone started switching itself off within 5 secs and show a red battery light..and no love nor money can I get it on without rebooting..
i tried the bootloader in Odin after re installing the stock rom..but as soon as i select start..it fails??
Anything else?
I am also experiencing shutdowns with my Vietnam unit. I have 4.1.2 original ROM and I tried many possibilities to solve it. No success. The phone shuts off if I start an online radio (or tunein radio) and after max 2 min it shuts off. Doesn't matter if is on data plan or through router.
Had a problem of the phone freezing and had to restart the phone. Then again it would freeze after some time. Flashed stock rom with bootloader and pit but it still persisted. Sent it to the service centre and got my phone back yesterday after mb change. The new mb is with the newer firmware.
Sent from my GT-N7100 using xda app-developers app
I also sent mine to service, let's see what comes back.
My vietnam unit has ben running fine for the last 4 months. Updated to stock 4.1.2 and rooted.
Sent from my GT-N7100 using Tapatalk 2
sgpoorguy said:
Hi,
I have a Vietnam made Galaxy Note N7100 which is almost not usable, unit does not comes with any warranty as it is an export set. It runs on the default ROM and is not rooted. Initially the unit works well for a few hours after installing some apps and did some customisation, after I locked the phone, the phone seems to go into deep sleep. I'm not even able to shut off the phone. Worse still, taking out the battery and put in back after mins do not work. To turn the set on again, I got to take out the battery for a few hours or so, then I can start the unit again.
I initially thought it might be some software conflict, I did a factory reset and leave the phone there for a while, the issue persisted.
It is also not the battery issue as I have use the same battery on another N7100 and it works well.
Is there any advice on what can I do to remedy this issue?
Thanks
Click to expand...
Click to collapse
This is a real problem with the Galaxy Note 2. I built a quick site to showcase the problem and to post a video that shows exactly what is happening. I am unable to post external links, so just copy and paste the following domain in to a new browser, making sure to remove and replace the DOTs: wwwDOTgalaxynote2shutsoffDOTcom
note 2 switching off by its self
Had same problem, I switched of data, wi-fi bleutooth, gps, switched them on again 1 at a time.
Phone worked ok untill bluetooth was on again, then it shut down. I think the problem is with Bt.
I emailed samsung support who suggested i connect to kies to check i had latest firmware but i
knew i had, they also suggested a factory data restset, (settings- back up and reset- factory data reset).
Did this last week phone has been working fine since.
Hope this helps.
HORRIBLE
battlenut said:
Had same problem, I switched of data, wi-fi bleutooth, gps, switched them on again 1 at a time.
Phone worked ok untill bluetooth was on again, then it shut down. I think the problem is with Bt.
I emailed samsung support who suggested i connect to kies to check i had latest firmware but i
knew i had, they also suggested a factory data restset, (settings- back up and reset- factory data reset).
Did this last week phone has been working fine since.
Hope this helps.
Click to expand...
Click to collapse
This is mad i have a vidnam made and myproblem looks like yours just thaht when it rresetsd it keeps reseting maibie 100-200...n times by itself and when it wants it starts and i can use it but recently it started toi do this more than 1 time / day like 3-4 times it is realy distuyrbing mine doers not lights the red led nothing just autorests milin tmes...and i factory rest and the problem persists .....when i put the batery in it stat automatic no button prs neded and it resets again until it does not i am so upset.... i had s3 i drop in water the screen broke i had s32 and it was shuting it self down it is stranger i love the phone bujt i need him 2 work...as my nexus 4 disapoinhts me very much it heats 2 much and batery lifew is so poor ((((((((((
Shutting down
Guys Im having the same issue
using N7000DDLS6
Dont see the file here
Can someone pls help?:crying:
As I said before, I have a Vietnam made n7100 and have had no problems with resets or shutting down. Have rooted, updated roms, etc etc. Its not country specific!
Sent from my GT-N7100 using Tapatalk 4 Beta
Same problem here, BT not working and my Note hangs every time the screen shuts off. I can wake it up immediately but after 8-10 seconds I am unable to turn it on again, must hard reset or take off the battery... No solution found so far. Flashing stock fails on sboot.bin also...

Weird Problem, Note 2 hangs very frequently now

Hi All
Few weeks back, my note 2 used to hang once in about two days and I thought it is normal. Lately, it is giving a lot of problems as it hangs as many as 40 times in a day, that too for no reason at all.
To make it work, I have to restart it by taking out battery or long pressing the power key, and sometimes doing so even 10 times doesn't solves the hanging issue. I am on stock rom 4.1.2 (India) fully updated and never rooted.
Do you think maybe RAM or the Processor is at fault. Is there anyway or app to test these for defects.
Although it is painstaking but I am planning to reset the phone, do you guys think it will help?
Any chance my phone is heading towards SUDDEN DEATH, are these the symptoms?
I am so fed up of rebooting it again and again and in the process missing important calls.
Help me deal with this situation guys..
No sds is sudden and india has the latest sds fixed roms available. Yeah you can start with a factory reset
Sent from my GT-N7100
UtkarshGupta said:
No sds is sudden and india has the latest sds fixed roms available. Yeah you can start with a factory reset
Sent from my GT-N7100
Click to expand...
Click to collapse
Resetting was the last thing on my mind, but I guess you are right. Will start with factory reset and post further development.
Have ame problem here.
Don't know yet seems to be sds problem?
Is posible to replacement new unit?
Sent from my GT-N7100 using Tapatalk 2
It is usually because of the bad update or the high usage of the storage (keep in mind when you used the first time and compare it to now, there is a diference) the best that you can do is to do full wipe as they said but if this doesnt work try to update using emergency firmware (or something similar) via Kies it must be enough.
If it doesnt help then is a problem of the device itself or maybe the official update if more than one is having the same issue
Hope it helps to you, bests
Sent from my GT-N7100 using xda app-developers app
Factory reset solved my problem for now but overall the phone seems to lag a bit, but not a cause for concern. I guess the hangs were largely due to number of messages stored, call logs and maybe some applications.
Though there was one weird thing, when I connected my phone to kies for backing up, the firmware section displayed that my firmware version is not allowed to update via kies.
Absolutely same issue , in my case even factory reset hasnt worked. Have tried unmounting the externl sd and kept very basic vanilla apps. It hangs every time i interact with the screen and the only wy out is to hard boot it.
PLs help if someone has the same issue.
Had the same problem with rebooting only was 2-3 times a day. Changing to a different firmware fixed it. Download a newer firmware wipe cache, dalvick and factory reset then flash new firmware. Hopefully will fix your issues guys.
sahiltyagi said:
Absolutely same issue , in my case even factory reset hasnt worked. Have tried unmounting the externl sd and kept very basic vanilla apps. It hangs every time i interact with the screen and the only wy out is to hard boot it.
PLs help if someone has the same issue.
Click to expand...
Click to collapse
Yep, It doesn't work in my case too. rebooting into recovery and deleting the cache folder helps a while, and then it comes back.. will go to a service center tomorrow if it's still happening
iqbalbaskara said:
Yep, It doesn't work in my case too. rebooting into recovery and deleting the cache folder helps a while, and then it comes back.. will go to a service center tomorrow if it's still happening
Click to expand...
Click to collapse
I had the same problem
1: Did a factory reset
a: didnt install anything...the moment i went to set up the email it hung.
2: Took to the service centre
a: He reinstalled the stock ROM. After rebooting and while setting up the device it hung again.
b: Tomorrow they will either changes the PCB or the screen depending on what the tech feels is the issue.
Regarding memory... after a reset it shouldnt have hung. + have tried it without the 32gb card also.
Will let you know what comes out.
But yes it was working fine and all of a sudden it started hanging last few days.
the strangest thing is that sometimes the screen doesnt respond to touch EXCEPT the notification bar, it goes alright in that area, I can even toggle the buttons and swipe away the notifications, but if i close the notification bar, open it again, ANY action (swiping notifs, clicking button, etc) would instantly hung the phone. strange eh?
i had the same problem, and i checked my emmc and it was the one that has the bug. Just finally got the SDS today.
guys, if you haven't already, check this thread: http://forum.xda-developers.com/showthread.php?t=2093599&highlight=sds my phone has that chip. I think I'm going to have to take it to the service center tomorrow
---------- Post added at 08:59 PM ---------- Previous post was at 08:58 PM ----------
xryousukex said:
i had the same problem, and i checked my emmc and it was the one that has the bug. Just finally got the SDS today.
Click to expand...
Click to collapse
thanks for sharing, have you take it to the service center? how long will they need to fix it?
iqbalbaskara said:
guys, if you haven't already, check this thread: http://forum.xda-developers.com/showthread.php?t=2093599&highlight=sds my phone has that chip. I think I'm going to have to take it to the service center tomorrow
---------- Post added at 08:59 PM ---------- Previous post was at 08:58 PM ----------
thanks for sharing, have you take it to the service center? how long will they need to fix it?
Click to expand...
Click to collapse
I'm in the U.S. and we don't have a service center since these phones are only for International. Samsung USA says they won't fix it, and EU says we aren't EU residents. I have the same chip.
The only place i found so far is http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note-ii-emmc-chip-repair-replacement/ and they charge $150. They have a facebook that mentioned that were able to get the emmc chips this past week and have now started to do repairs.
They are located in Texas so I'll be sending my phone to them this upcoming Monday. We'll see how long it takes and the turn around time. If anyone else has tried them, please let us know how long it took.
xryousukex said:
I'm in the U.S. and we don't have a service center since these phones are only for International. Samsung USA says they won't fix it, and EU says we aren't EU residents. I have the same chip.
The only place i found so far is http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-note-ii-emmc-chip-repair-replacement/ and they charge $150. They have a facebook that mentioned that were able to get the emmc chips this past week and have now started to do repairs.
They are located in Texas so I'll be sending my phone to them this upcoming Monday. We'll see how long it takes and the turn around time. If anyone else has tried them, please let us know how long it took.
Click to expand...
Click to collapse
Send your device to wherefrom you bought it. As long as you have your invoice, they have to fix it.
went to the service center and they say they'll replace the circuit board on monday, no questions asked
Hello!
I'm glad (unfortunately for us) to see that some people have the same issue. I bought the phone on November and I have the "hangs" since 1 week. Hard reset didn't solve the problem for me, even without restoring my backups or apps. I tried to remove the SD card, and the problem persist.
I think the SDS problem is not exactly this one, but It may be related.
Today, I'll go to the seller and I'll see what I can do...
Thank you for the information! I'll post with the updates of my case

GT-I9195: Sudden Death

Brand New Device, Its just been a Week...
I Rooted and Installed CM 11 Yesterday.... So Today,After watching some Anime Video's on it..I Left it for almost 1 Hour... Came back and tried to unlock it...Touch wasnt Responding well.And Phone's Screen was hot indeed.. So Even Shut down wasnt possible ...
So i used Power Button for 10 Seconds and Restarted... Phone Restarted...But again Phone was very Laggy,So Tried Restarting again...This time.... No Display nor any Touch Buttons were lighting up... Instead what i got were random Vibrations.... I tried to get into Download Mode,Recovery....... Yet no Response from Screen but only a Vibration from Device itself...
Any one faced this issue? Any Known Solution...? I wont get free Warranty as Device is from UK
Sam Solomon said:
Brand New Device, Its just been a Week...
I Rooted and Installed CM 11 Yesterday.... So Today,After watching some Anime Video's on it..I Left it for almost 1 Hour... Came back and tried to unlock it...Touch wasnt Responding well.And Phone's Screen was hot indeed.. So Even Shut down wasnt possible ...
So i used Power Button for 10 Seconds and Restarted... Phone Restarted...But again Phone was very Laggy,So Tried Restarting again...This time.... No Display nor any Touch Buttons were lighting up... Instead what i got were random Vibrations.... I tried to get into Download Mode,Recovery....... Yet no Response from Screen but only a Vibration from Device itself...
Any one faced this issue? Any Known Solution...? I wont get free Warranty as Device is from UK
Click to expand...
Click to collapse
Did you do a dirty flash?
Flatric said:
Did you do a dirty flash?
Click to expand...
Click to collapse
No bro,I did a Clean Install of CM11
Sam Solomon said:
No bro,I did a Clean Install of CM11
Click to expand...
Click to collapse
Have you tried to reinstall cm11?
Try removing your battery for a minute then put it back without your sdcard or sim inserted. Then try getting into download or recovery mode
Flatric said:
Have you tried to reinstall cm11?
Click to expand...
Click to collapse
Whosat said:
Try removing your battery for a minute then put it back without your sdcard or sim inserted. Then try getting into download or recovery mode
Click to expand...
Click to collapse
I tried both of that plenty of times...
For a Surprise...Phone booted up today,,,But touch on right part not working.... Then i resetted...Then total touch not working....After 2 Mintes... Screen acting like Old CRT Monitor..Bluish Green Color Lines.... When on recovery and download mode...No Such Color issues
Totally my Device is Crazy
That means you CAN enter recovery? Try going in recovery and adb pushing a fresh CM image to your phone and then flashing it after doing a good wipe of your phone
Whosat said:
That means you CAN enter recovery? Try going in recovery and adb pushing a fresh CM image to your phone and then flashing it after doing a good wipe of your phone
Click to expand...
Click to collapse
I did install Pacman now.... But Screen issue is back....Multiple color's :crying: I think Hardware Issue, I googled about similar issue... No one tried to solve it..instead Replaced it...I'm Really Stuck...Cant even download STock ROM due to its size
Sam Solomon said:
I did install Pacman now.... But Screen issue is back....Multiple color's :crying: I think Hardware Issue, I googled about similar issue... No one tried to solve it..instead Replaced it...I'm Really Stuck...Cant even download STock ROM due to its size
Click to expand...
Click to collapse
I had these screen issues too... But for me removing the battery and reflash the Rom did it...
Seems like your new phone has over heated and caused some serious damage to screen and maybe gpu\cpu.
Seen this happen recently with a ROM I installed also. But pulled battery out in time. And installed another.
I always watch out for over heating when installing a new ROM. Usually a sign somebody messing with CPU clocks.
For your sake though I hope you got it in time and can flash another ROM.
Sent from my GT-I9195 using Tapatalk
Flatric said:
I had these screen issues too... But for me removing the battery and reflash the Rom did it...
Click to expand...
Click to collapse
stevengw said:
Seems like your new phone has over heated and caused some serious damage to screen and maybe gpu\cpu.
Seen this happen recently with a ROM I installed also. But pulled battery out in time. And installed another.
I always watch out for over heating when installing a new ROM. Usually a sign somebody messing with CPU clocks.
For your sake though I hope you got it in time and can flash another ROM.
Sent from my GT-I9195 using Tapatalk
Click to expand...
Click to collapse
I dont think its ROM issue...But Right part of Touch not working... and display gone off... Works without screen... And whenever i give a blow on that right side of the screen....Display Flashes and goes off... I have given it to be checked in a local store
UPDATE : At a Local Shop,they said display is damaged because of water ... [ i never kept or used it with water]
Samsung Store said ...Display was burnt from inside and they will replace it for 6k Indian Rs.... :crying: :crying:
Tell them phone over heated when charging and using WiFi at same time!
Sent from my Hudl HT7S3 using Tapatalk
burnt, seriously... are you sure you charger is original from samsung?
stevengw said:
Tell them phone over heated when charging and using WiFi at same time!
Sent from my Hudl HT7S3 using Tapatalk
Click to expand...
Click to collapse
They wont because my Phone is GT-I9195 and was bought from Outside...No Warranty available for me in India...
AhsonAli said:
burnt, seriously... are you sure you charger is original from samsung?
Click to expand...
Click to collapse
I use original USB Cable to charge from PC
Hey I've seen this issue too, one of my friends has a GT I9192 and I updated his phone to the latest stock ROM first it worked very good, but one day he was recording something with his camera, and then played the recording after that the phone shut down, and didn't want to restart after taking the battery out and trying again and again, it reboots and after 3 or 4 min turns off again. I flashed some other stock roms but nothing, when I get in recovery mode, after some minutes the screen goes all blue.
And sometimes when restarting it shows colored lines in screen.
Went to Samsung Costumer Care (Saudi Arabia) they say that the phone has been rooted (which is not true) cause the KNOX Warranty bit shows 0x1
I don't know what to do.
The phone was bought in Saudi Arabia. And I live in Europe
Could I send it somewhere in Samsung CS in Europe cause i heard that here in Europe the KNOX warranty bit doesn't affect hardware damages (which I think that this issue is a hardware damage)
urtin said:
Hey I've seen this issue too, one of my friends has a GT I9192 and I updated his phone to the latest stock ROM first it worked very good, but one day he was recording something with his camera, and then played the recording after that the phone shut down, and didn't want to restart after taking the battery out and trying again and again, it reboots and after 3 or 4 min turns off again. I flashed some other stock roms but nothing, when I get in recovery mode, after some minutes the screen goes all blue.
And sometimes when restarting it shows colored lines in screen.
Went to Samsung Costumer Care (Saudi Arabia) they say that the phone has been rooted (which is not true) cause the KNOX Warranty bit shows 0x1
I don't know what to do.
The phone was bought in Saudi Arabia. And I live in Europe
Could I send it somewhere in Samsung CS in Europe cause i heard that here in Europe the KNOX warranty bit doesn't affect hardware damages (which I think that this issue is a hardware damage)
Click to expand...
Click to collapse
Yeah, Its was simple... But device's inside got burned out for no reason... Display board isnt working.... Take it to SVC .. only way :crying:

GSM Galaxy Nexus stuck rebooting

Hello everyone! I own a Galaxy Nexus that's running one of the Cyanogenmod 4.4 snapshots. While watching a youtube video my phone froze up and shut itself off. I rebooted and after a few moments the same thing happened. When I power up my phone one of two things happen. It either reboots while booting and automatically attempts to boot again or it manages to turn on for a short while and then turns itself off.
I believed the issue was a battery or hardware one at first but after leaving my phone booted in recovery for half an hour with no ill effects I think something else might be up. What do you guys think is the best course of action? The only thing I've done is a factory reset that has done nothing.
Anyone?
Stryking said:
Anyone?
Click to expand...
Click to collapse
Factory Reset and reflash the rom. If that doesn't work try flashing another rom like Vanir. If your phone still shuts off...well unfortunately this may be a hardware related issue, nothing you can do if that's the case. Unless it's your battery which I highly doubt.
I think it's the same thing that happened to me a year ago, check this out:
http://forum.xda-developers.com/galaxy-nexus/help/bricked-phone-t2306672
for me it was a hw related problem, i had to send the phone back to assistance and have it repaired (it was still under warranty).
Good luck :good:
Thank you all for your ideas. I'll report back my findings later today.
Same problem over here. Tried a lot of roms (custom and stock from Google page), took it to assistance (no warranty though) was told is a hardware issue. Since replacing the mainboard its the same price as a new phone... well you know.
But a curios thing happened: tried to flash the Ubuntu Touch rom, same problem (reboots at Ubuntu start screen) and the Firefox-OS, that one worked (considering it's limitations obviously)!

Random Reboots?

I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
I had the same problem. The phone would freeze and randomly reboot. Sometimes the system crashes and asked me for the typed-in password (not fingerprint). Sometimes when I charge the phone, and unplug the power cable, the charging led stays lit and the battery has to be pulled. I decided to switch the battery with my wife's Note 4 and see if the effects remained. So far I haven't had any problems after switching the battery, so I believe the battery may be the cause of all these issues. I'll keep you updated on the issues.
I'm back. The battery replacement didn't fix the reboots. I think my phone's hardware is permanently damaged. :crying:
have you downgraded?
and can you help me with my problem?[
AlexanderDAB said:
have you downgraded?
and can you help me with my problem?[
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I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
ajumatt said:
I'm downgrading to stock 5.1.1 right now. I'll keep you updated. I placed an order for a Galaxy S7 Edge International Version (G935F) yesterday.
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can you downgrade to Android 5.0.1 and help me with my problem?
its something completely different to this topic
I've been having the same issue, started about 2 weeks ago. phone would start being sluggish then if I continue tapping on screen, it'll reboot. At least once I saw it go into recovery & reinstall firmware(?). Another time it just sat at the bootloader screen waiting for software download or something till I took out the battery. Most likely it's a software issue related to 6.0 update or updates afterwards. taking out the SD card helped a bit.
but basically got annoyed & upgraded to LG V20 today. Coincidentally, there was another person at the AT&T store with a Note 4 having the same issue.
Mine just rebooted twice on me a while ago, first is emergency calls only now the reboots then what. And yes the slow charging is a problem too. MM got serious issue dam att
Sent from my SAMSUNG-SM-N910A using XDA-Developers mobile app
adavis1201 said:
I was just wondering if anyone else has an issue with their Note 4 rebooting randomly with no external input. This started happening with the Android 6.0 update both on the download from here and the AT&T official release, Any Ideas? I've already purchased a new battery due to a separate issue, any idea?
Click to expand...
Click to collapse
use wakelock its an app u get it from play store.it makes ur cpu always running.some how it fixes the problem of random reboots. dl it and set it to partial lock (the 5th option)
Same problem. Just started a few weeks ago. REALLY frustrating having to enter my password every 3-4 minutes. NEVER buying another Samsung, too many damn issues with this phone.
My reboots tend to happen once the phone goes below 60% battery. It's fine above 60%. Once it goes below 50%, the reboots tend to happen with any intense network activity. The phone will often go from 50% to 22%. I forgot what the 30's and 40's look like. I will try the Wakelock app.
Ugh. I posted about this a few weeks ago. It's started happening more frequently and will occasionally go into a boot loop or show 0% battery even though there's a charge.
Has anyone found any solution? I haven't tried wiping / resetting but I'm getting close to trying it.
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
k.babymamma said:
Here is a cautionary tale for you. My completely stock, unroooted phone started acting the same exact way. On the 4th or 5th battery pull (to fix a frozen screen) it just crapped out. It's totally unresponsive. Deader than a door nail. Tried everything. The download mode, discharging by power button depression/battery removal, etc. Adb shell command does not detect it. Nor Odin. Computer throws up a qhsusb_bulk error when I plug it into pc. I have NO CLUE how to fix it & I am desperately seeking a solution. Please proceed wisely with your oddly acting phones & don't let this happen to you.
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Click to collapse
Same issue. Just got off the phone with Samsung support, all possibility of having this particular phone with this particular issue sent in for evaluation has been suspended. Translation, they know it is an issue and will not stand by the changes they push to their products (latest OS). I am researching the prospect of legal action since THEY pushed the new OS against my request. Shouldn't that affect the warranty or coverage? Consulting my attorney friends as we speak. Will let you know. I am not sure how WakeLock will help, it is not going to sleep, it is repeatedly power cycling through a kernel process until the battery overheats or it reboots.
Same issue
Since Marshmallow, my 910A will get sluggish or freeze, shut down, sometimes reboot and sometimes just brick (temporarily). Sometimes--more often in recent days, I get a "dll_mmc read fail" message and the target that says do not stop downloading. No matter what I've tried--factory and soft resets, cache clearing, battery pull, replacement, and SD card switch, contacting AT&T and Samsung rep--it doesn't seem to change. This is a daily issue and becoming more frequent. Any suggestions or do I just need a new phone? Thank you.

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