[Q]Help! Regarding my Xperia Play's Back Key. - Xperia Play Q&A, Help & Troubleshooting

Hi guys, I have my Xperia play for more than a year already and a couple of months ago it's back key stopped functioning but not yet completely. Sometimes it's okay but 90% of the time it's not. Whenever it's not working, I just press it hard enough or press it fast enough a couple of times and it'll work again. It's pretty annoying but luckily our Xperia Play has the "O" button on our game pad and it serves as a return key. I'm having a hard using my phone with it's game pad slid down all the time. Even in flashing because I need to force my back key to function again before I can flash ftf's. Anyway, I searched the web and on xda as to what the problem might be and I came up with some method to fix it but I tried them and it didn't work like updating from Sony Update Centre and editing keypad.kl but still the problem persists. I wanted to fix this now because I've been annoyed by this for far too long and because I love my Xperia Play more than my GS4. I wanted to ask you guys what other possible reasons as to why my Xperia Play's back key isn't functioning well anymore? Could it be that it might be a physical problem not software related? Because the other day it's home key started to f****d up too but it only happened once and it never happened again unlike it's back key. My last option is to bring it to Sony Centre and let them fix it. So, any suggestions guys before I bring it there? Any help would really be appreciated. Thanks!

Windshade said:
Hi guys, I have my Xperia play for more than a year already and a couple of months ago it's back key stopped functioning but not yet completely. Sometimes it's okay but 90% of the time it's not. Whenever it's not working, I just press it hard enough or press it fast enough a couple of times and it'll work again. It's pretty annoying but luckily our Xperia Play has the "O" button on our game pad and it serves as a return key. I'm having a hard using my phone with it's game pad slid down all the time. Even in flashing because I need to force my back key to function again before I can flash ftf's. Anyway, I searched the web and on xda as to what the problem might be and I came up with some method to fix it but I tried them and it didn't work like updating from Sony Update Centre and editing keypad.kl but still the problem persists. I wanted to fix this now because I've been annoyed by this for far too long and because I love my Xperia Play more than my GS4. I wanted to ask you guys what other possible reasons as to why my Xperia Play's back key isn't functioning well anymore? Could it be that it might be a physical problem not software related? Because the other day it's home key started to f****d up too but it only happened once and it never happened again unlike it's back key. My last option is to bring it to Sony Centre and let them fix it. So, any suggestions guys before I bring it there? Any help would really be appreciated. Thanks!
Click to expand...
Click to collapse
Dear friend,ur case just like my friend a few months ago....
My friend have a Neo L and the back button works 90% to....
Then he bring it to Sony,it takes 2months here for my friend get the phones back from Sony...
I suggest u not to fixed it by ur self if your phone still have a warranty...
The problem with my friend device is the hardware buttons is not good (soft button inside back button)....
But he still got the warranty so Sony fixed it for free.....
Im so sorry about my English,i hope u understand what i mean and i hope it help....
Sent from my R800i

Pippo Mandiri said:
Dear friend,ur case just like my friend a few months ago....
My friend have a Neo L and the back button works 90% to....
Then he bring it to Sony,it takes 2months here for my friend get the phones back from Sony...
I suggest u not to fixed it by ur self if your phone still have a warranty...
The problem with my friend device is the hardware buttons is not good (soft button inside back button)....
But he still got the warranty so Sony fixed it for free.....
Im so sorry about my English,i hope u understand what i mean and i hope it help....
Sent from my R800i
Click to expand...
Click to collapse
Thanks for replying! And yes, I do understand what you're trying to say, but the problem is that I had my Xperia Play for a year and a half already and it's warranty is only covered for a year. So I need to pay for it if I brought it to Sony Centre. They also told me it'll take up to a month or two before I can have my Xperia Play back. That's why I want to know if there's anything I can do before I'll go to my last option because the cost of repairing it is almost half the price of my Xperia Play when I first bought it.

Windshade said:
Thanks for replying! And yes, I do understand what you're trying to say, but the problem is that i had my Xperia Play for a year and a half already and it's warranty is only covered for a year. So I need to pay for it if I bring it to Sony Centre. They also told me it'll take up to a month or two before I can have my Xperia Play back. That's why I want to know if there's anything I can do before I go to my last option because the cost of repairing it is almost half the price of my Xperia Play when I first bought it.
Click to expand...
Click to collapse
Hmm,i see friend....
To expensive to fix it in Sony
Okay,maybe later there are other friends here can tell or help u how to fix it by ur self..
I have no other option about that,im sorry friend.....
Sent from my R800i

I searched for housing replacement on the web but sadly it doesn't come with buttons and keys. Anyone knows where I can find replacement buttons?
Sent from my R800i using xda app-developers app

Related

Xperia Play Touch unresponsive! HELP!

My Xperia Play's touch screen no longer responds to my touch. I used to be able to do a couple battery pulls and it's fine, everything would work. Now, it no longer responds, no matter how much I try to get it to work. I bought it second hand so i have no warranty.
Here's what I've done:
- About 24 battery pulls...
- Tried software update, which succeeded, but didn't solve my problem.
- Factory Reset, nothing.
- Tried Repairing Phone instead of Updating software, that dind't work (failed for some stupid reason).
Can anyone help me out? Everything else works, just the touch screen.
Thanks.
I think its a hardware fault since you have re installed the software... ermm how old is the device?
According to the guy I bought it from, it's about a couple months old. I got it about a week ago.
Actually, the touch screen just started working again out of nowhere, and it's working as if though nothing happened. If I power off the phone or pull the battery, the touch doesn't work again until I do a few more battery pulls. When it does work, there's no flaws to it, it works perfect..
EVERY Sony erricson comes with a 1 year warranty. I got mine 2nd hand but then after a while my screen died. I phoned Sony and told them the problem. Of course I didn't tell them I bought it off a friend but they didn't ask for proof of purchase. I got my phone back and it's working perfectly.
Sent from my R800i using XDA Premium App
SkaterOllie795 said:
EVERY Sony erricson comes with a 1 year warranty. I got mine 2nd hand but then after a while my screen died. I phoned Sony and told them the problem. Of course I didn't tell them I bought it off a friend but they didn't ask for proof of purchase. I got my phone back and it's working perfectly.
Sent from my R800i using XDA Premium App
Click to expand...
Click to collapse
Okay, so what if I don't have the box? They don't exchange the phone right? And I just took off the screen protector that was on the phone (The one from Factory) and I saw there was a small crack which I didn't see until now since the screen protector did a good job at hiding it. It's was only about an inch and a half long and didn't even come on the screen portion. Would this impact their decision on fixing it?
I think i got pretty screwed over...
KM626 said:
My Xperia Play's touch screen no longer responds to my touch. I used to be able to do a couple battery pulls and it's fine, everything would work. Now, it no longer responds, no matter how much I try to get it to work. I bought it second hand so i have no warranty.
Here's what I've done:
- About 24 battery pulls...
- Tried software update, which succeeded, but didn't solve my problem.
- Factory Reset, nothing.
- Tried Repairing Phone instead of Updating software, that dind't work (failed for some stupid reason).
Can anyone help me out? Everything else works, just the touch screen.
Thanks.
Click to expand...
Click to collapse
TheCraig said:
I think its a hardware fault since you have re installed the software... ermm how old is the device?
Click to expand...
Click to collapse
KM626 said:
According to the guy I bought it from, it's about a couple months old. I got it about a week ago.
Actually, the touch screen just started working again out of nowhere, and it's working as if though nothing happened. If I power off the phone or pull the battery, the touch doesn't work again until I do a few more battery pulls. When it does work, there's no flaws to it, it works perfect..
Click to expand...
Click to collapse
SkaterOllie795 said:
EVERY Sony erricson comes with a 1 year warranty. I got mine 2nd hand but then after a while my screen died. I phoned Sony and told them the problem. Of course I didn't tell them I bought it off a friend but they didn't ask for proof of purchase. I got my phone back and it's working perfectly.
Sent from my R800i using XDA Premium App
Click to expand...
Click to collapse
KM626 said:
Okay, so what if I don't have the box? They don't exchange the phone right? And I just took off the screen protector that was on the phone (The one from Factory) and I saw there was a small crack which I didn't see until now since the screen protector did a good job at hiding it. It's was only about an inch and a half long and didn't even come on the screen portion. Would this impact their decision on fixing it?
I think i got pretty screwed over...
Click to expand...
Click to collapse
may i ask how you guys solve this?
quiksilver669 said:
may i ask how you guys solve this?
Click to expand...
Click to collapse
Unfortunately I no longer own an Xperia Play, and I never had the problem with a non-responsive touch screen. I recommend you call Sony, or return it to the store where you bought it.

[Q] possible bricked xperia play

Hello all
i have read through these forums found a range of ideas but have found no specific answer to my problem.
heres a few details (i am not up to scratch on the technical details but will do my best)
a coupe of weeks ago i did something to my phone (rooting i thinkit is called ) where i created a partition on my sd card so i could use the app sdlink. the reason for this was after every app update i was getting low memory and my phone was very sluggish so i wanted to shift it all to that partition. i managed to do this no problem, the phone worked absolutly fine afterwards.
over the weekend i was away and i noticed my phone getting slower, when ever i wanted to take a picture the camera would take ages to load. this just got worse and worse to the point of the screen hardly coming on when i activated it, the only thing that got the screen up was sliding the gamepad open and shut a few times.
it also became extremly sensitive, i could use the screen when i got it back on but the slighest nudge on the slide mechanism and it would go blank.
when i got home i tried the repair open on pc companion and it went completly black.
i have tried this a few times, i have flashed with ftf files i have used SEUS many times and nothing. it will occasionally come on, load up but the slighest touch and it goes blank.
Is the phone usesless?
shall i keep trying? i have rang up my insurance and they will want me to send it to them in a few day, i want to keep trying myself though because the excess i cant really afford to pay at the moment.
Thankyou, any help would be greatly appreciated
That sounds like a hardware fault - something wrong with your screen or a cable. I'm afraid your only option is to get it repaired
well, i am going to have to concede its a hardware problem. my phone rang and i didnt even realise it was on. it showed on my screen i lightly touched it and it went blank but continued to ring. thanyou anyway
try this
http://forum.xda-developers.com/showthread.php?t=1252038
If the screen came on, then flipped back off, I highly doubt that process will fix it. You're better off just getting it exchanged.
Did you look into a warranty replacement? The phone, itself, is not quite a year old, so you should still be under warranty. Reverting it to stock using the .ftf process would have gotten rid of root, so your warranty shouldn't be voided anymore.
Edit: Maybe the phone is a year old, but do look into it. You have a year manufacturer's warranty that, unless you got the phone right when it was released, should still be in effect.
xperia play dead!!
my case my xperia play is totally off, its only vibrate whn i press power button. Some days ago my play working perfectly but whn i slide up or down my screen display goes off but my mobile is on & thn i press lock button and thn press unlock the screen, but oneday i was using my mobile and suddenly my mobile display off again at tht time mobile on only screen off thn i pulled out battery and restart my mobile but thr was no luck, my xperia play dead only vibrate. i flash my mobile several time through flashtool but no luck. I think its slider cable issue or may be motherboard, is thr any luck to send my mobile to sony repair center bec i am a secnd owner but no purchase slip or any bill. kindly confim me, is thr any chance that sony repair my mobile???
your early response in this regard will be highly appreciated..
The infamous slider flex cable. Same thing wrong with mine.
I'm starting to think that slider is a faulty design. More and more people are having issues. After taking apart my xplay, I can tell you the way it's designed puts a lot of stress on that cable. The engineers weren't doing their job..
Sony needs to do a warranty extension/recall because of this IMO
Maybe we should all make a petition.
So I have a rooted CDMA xperia play running 2.3.3, my question is is it possible to unlock the bootloader of my phone? Cuase from my reading CDMA xperia plays are unable to have the bootloader unlocked
gagebiddy said:
So I have a rooted CDMA xperia play running 2.3.3, my question is is it possible to unlock the bootloader of my phone? Cuase from my reading CDMA xperia plays are unable to have the bootloader unlocked
Click to expand...
Click to collapse
The only way is to pay to have it unlocked

Gray Screen with Dots

I have an Xperia Play R800i (o2)
Hi, a few weeks after rooting my Xperia Play I left it in the drawer for 3 days and it went really cold , so when I switched it on my screen had a grey screen with lots and lots of different colored dots everywhere so I quickly unrooted the phone. I forgot to mention than when I rooted my phone I changed the CPU through an app.
It happened every 20 minutes and when it did happen I used to slide the game pad up or press the power button a couple of times and it would go back to normal. And a few days ago I restored my phone to factory settings and now I cant get to the home screen and I also tried updating it using PC Companion but it still shows the screen .
So could someone please tell me if this is a hardware or software issue.
My phone is still locked to o2, I haven't unlocked the boot loader. And my warranty is still valid. I was going to go to the o2 store but thought if someone knew how to fix this because it might have been my fault a little because of me changing the CPU
p.s. I am a newbie to rooting. I followed steps off the internet.
Please someone reply and help me quickly. :good:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
sfex3best said:
Oh no
I just got the exact same problem mate.
I get a weird grey screen every 20 mins just like you mentioned. And the only way I can get back to the normal screen is by sliding up the gamepad.
The phone is still usable but damn it feels like it might be dead soon.
Just to be safe im not going to restore like you did.
Sent from my R800i using xda premium
Click to expand...
Click to collapse
Yes, you might as well not and I contacted o2 and now I am going to go to the o2 store and get it fixed. And you might as well get it repaired as soon as possible or it will worsen.
My phone was bought on Amazon. I'll have to try a local shop maybe. If that doesn't work in not sure what I'll do.
Although at the moment it's working fine only getting the fuzzy screen like 3 times a day.
Sent from my R800i using xda premium
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
sfex3best said:
I contacted Sony they said I should try repairing from the sony Ericsson pc suite. He also said if that doesn't work you can send it in to repair. I was told that if it's a hardware problem then they would repair it for free. But if it's a water damage or dropped phone problem it's unrepairable and they would charge me £10.
Pretty pleased with that actually because I'm almost certain my mobile wasn't damaged by a drop or water. So it has to be an hardware issue.
If not then well in screwed.
Click to expand...
Click to collapse
was that suppose to be £10 or £100? ten seems to cheap but a hundred seems to expensive
Sent from my R800i using Tapatalk 2
It's 10 I said the exact same thing.
sfex3best said:
It's 10 I said the exact same thing.
Click to expand...
Click to collapse
lol ok
Sent from my R800i using Tapatalk 2
This is the hardware problem. This is the tape connecting the screen with pad issue. Buy new tape, change and everything will be ok.
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
sfex3best said:
Well I have sent it in to Sony now. I'm sure Sony will fix it right?
If they do send it back unrepaired then I may think of doing this myself.
sent from PC missing Xperia Play already.
Click to expand...
Click to collapse
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
......
badmansam said:
I went to the o2 store on monday and today I got it back and they didn't charge me and it works fine and it also has 90 day warranty with it. It came really fast. So those on o2 with the warranty send it and they'll fix it. And those on other networks send it in to get it checked if it is under the warranty and for those who don't have a warranty or insurance or whatever then it will cost you.
Click to expand...
Click to collapse
did they explain what is the problem with you xplay? my warrant has expired so i cant send it back anymore.
just looking for clues on what am i supposed to do with these phone.. very upset with the development

[Q]Xperia S touchscreen stopped help

Hello everyone, im kinda sad/mad/idk, yesterday i was texting on my Xperia S, everything normal, when i got a text and i wanted to see it i noticed that the touch wasnt working, i tough well maybe it crashed, i did the power buton+ volume up, restarted all good, when it came to put the PIN the touch wasnt working at all, thats when my heart started beating very hard, i turned off waited, turn on and still nothing, touch wasnt working, i tough gonna try and repair with PC Companion, thats what i did, i did a backup of my data, then started the PC Companion, it repaired etc. when it was done, the touch was working i was like OH tnk you Lord! i choose my language, press OK, all good, it asked for my sim, i put my sim, it restarted, then the same ol happen, touch wasnt working, i did the same i had previously, but this time it didnt work at all.
I dont know what to do i mean, i live in Portugal, i got the Phone in UK, i know there r Sony Centers in Portugal, but i dont know if the Warranty will work?
I mean is there anything i can do?
would it be hardware problem or software?
Since it stoped working then when i run the repair it started working then it stoped again.
i Really love this Phone.
and i didnt had any yelow tint on my screen or my screen was hot, it was all normal.
Peace. Hope yall can help me
Could always try flashtool to put the latest 2.55 software on and see what happens?
Sent from my Jellybean Xperia S
Ben36 said:
Could always try flashtool to put the latest 2.55 software on and see what happens?
Sent from my Jellybean Xperia S
Click to expand...
Click to collapse
Unfortunaly i dont know how to do that.
and another question, doesnt this Mobile has the Sony Warranty?
Since the mobile never had any problem i never installed any costum ROM or unlocked the bootloader.
kaladoo said:
Unfortunaly i dont know how to do that.
and another question, doesnt this Mobile has the Sony Warranty?
Since the mobile never had any problem i never installed any costum ROM or unlocked the bootloader.
Click to expand...
Click to collapse
Just reflash the device using SEUS.
mracer164 said:
Just reflash the device using SEUS.
Click to expand...
Click to collapse
can you give me the Full name please so i can download it?
kaladoo said:
can you give me the Full name please so i can download it?
Click to expand...
Click to collapse
Sony ericcson update service (SEUS), but today the real name is sony update service (SUS),Or you can use pc companion
http://forum.xda-developers.com/showthread.php?t=1900091
Hit Thanks if I helped
panchuckles said:
Sony ericcson update service (SEUS), but today the real name is sony update service (SUS),Or you can use pc companion
Click to expand...
Click to collapse
Like i said, i used the PC companion and it updated all good, but the problem its still there, touch isnt working still.
DekinGBar said:
http://forum.xda-developers.com/showthread.php?t=1900091
Hit Thanks if I helped
Click to expand...
Click to collapse
Does it matter wich version of flashtool should i use?bc the version 9 its giving an error when i try to install
I tried that with flashtool but still it doesn work
the touch isnt working
I, m afraid it's hardware problem and you might have to get your Phone serviced.
Sent from my Xperia S using xda app-developers app
Just to say i managed to get my phone touch working without Sony or spending any money.
Thank for all the help.
Peace
Dial *#*#7378423#*#*
Go to service tests and touchscreen
Draw randomlines there
If they are not getting drawn
Its a hardware problm
Sent from my ST25i using Tapatalk 2
Share with Us how did you get it working so everyone with the same problem could solve it please
Sent from my Sony Xperia S rocking JB
Well since i got my xperia from UK, and i Live in Portugal, and i left the papers there, Sony would charge me to get my phone fixed, well out of frustration, and since my phone didnt had Warranty, i said "f*ck it", my phone never had the yelow tint thing, i never let it drop on the floor, always use cover and the screen thinggy. i Disasembly all the mobile, and i noticed that at the bottom, some pins were like bent, and i saw on youtube that the same thing had all pins right.(Sorry i dont know the name of the thing im talking, all i know its the 2 things on the bottom that connect the lcd to something). Anyways, with 1 lil screwdriver, i managed to put all the pins straight, then i mount all the mobile, and Voilla!!Touch was working, i was so Happy man, i would had paid alot of money for 1 lil thing, and im sure sony would say they changed the LCD.
Well i hope this helps some1, if ur phone isnt in Warranty, dont be afraid to disasemble it, u might save a FEW EUROS/DOLLARS/POUNDS.
Peace
kaladoo said:
Well since i got my xperia from UK, and i Live in Portugal, and i left the papers there, Sony would charge me to get my phone fixed, well out of frustration, and since my phone didnt had Warranty, i said "f*ck it", my phone never had the yelow tint thing, i never let it drop on the floor, always use cover and the screen thinggy. i Disasembly all the mobile, and i noticed that at the bottom, some pins were like bent, and i saw on youtube that the same thing had all pins right.(Sorry i dont know the name of the thing im talking, all i know its the 2 things on the bottom that connect the lcd to something). Anyways, with 1 lil screwdriver, i managed to put all the pins straight, then i mount all the mobile, and Voilla!!Touch was working, i was so Happy man, i would had paid alot of money for 1 lil thing, and im sure sony would say they changed the LCD.
Well i hope this helps some1, if ur phone isnt in Warranty, dont be afraid to disasemble it, u might save a FEW EUROS/DOLLARS/POUNDS.
Peace
Click to expand...
Click to collapse
Mine is having intermittent problems too. So frustrating when you can't do anything at all (can't receive calls!) when the screen stops responding. Will try opening it up and see if the "pins" are not straight.
Thanks.
DO NOT FLASH YOUR PHONE IF YOU DONT KNOW HOW! If you haven't flashed your phone or anything but using it normally, than you can just go to a Sony center, tell them that your touchscreen isn't responding.
If you haven't flashed your phone before, your warranty has NOT been void! So you can go to a Sony center with your warrant.
Sent from my LT26i using xda app-developers app

[Q] [XS] Slugishness problems and major problems

Hi everybody,
since September 2012 i own a Xperia S. At the beginning it actually worked very well but now its a complete catastrophy. The phone is extremely slow even without any apps, sometimes it just crashes and i have to force a reboot, the walkman app just freezes a few seconds and the music doesnt play in that time, the homescreen with both new and old xperia home is extremely slow and some apps just wont open even after the third click on them and only work if i restart my phone. A few little bugs are ok but when i buy a phone for 400€ i think it should at least work fluently. I meant it was Sony's flagship for Gods sake. The back cover is etremelyscratched and is not matte anymore EVEN THOUGH i used cases from the begining. The S would be such a nice device IF everything would work. I contacted Amazon(where i bought it) earlier and they said they could try to repair it. do you think that could actually help? In addition i must say my phone was rooted and even with custom Roms like xzx it was really slo. I repaired it already using the PC Companion, SUS and even by whiping everything and reflashing the STock firmware, still nothing. What do you think i can/should do? as im still a student i really dont have a lot of money but paying 400€ for that phone and then not being able tu use ist normally is just horrbile.
I would really appreciate your help:
PS: Selling would of course be an option but i would only get 250€ and thats not really a lot and enough to buy a nother Smartphone,,,
Radixtrator said:
Hi everybody,
since September 2012 i own a Xperia S. At the beginning it actually worked very well but now its a complete catastrophy. The phone is extremely slow even without any apps, sometimes it just crashes and i have to force a reboot, the walkman app just freezes a few seconds and the music doesnt play in that time, the homescreen with both new and old xperia home is extremely slow and some apps just wont open even after the third click on them and only work if i restart my phone. A few little bugs are ok but when i buy a phone for 400€ i think it should at least work fluently. I meant it was Sony's flagship for Gods sake. The back cover is etremelyscratched and is not matte anymore EVEN THOUGH i used cases from the begining. The S would be such a nice device IF everything would work. I contacted Amazon(where i bought it) earlier and they said they could try to repair it. do you think that could actually help? In addition i must say my phone was rooted and even with custom Roms like xzx it was really slo. I repaired it already using the PC Companion, SUS and even by whiping everything and reflashing the STock firmware, still nothing. What do you think i can/should do? as im still a student i really dont have a lot of money but paying 400€ for that phone and then not being able tu use ist normally is just horrbile.
I would really appreciate your help:
PS: Selling would of course be an option but i would only get 250€ and thats not really a lot and enough to buy a nother Smartphone,,,
Click to expand...
Click to collapse
That's definitely not normal. You probably have a faulty unit.
AW: [Q] [XS] Slugishness problems and major problems
You think? Do you think it would change amything if i send it in?
Sent from my LT26i using xda app-developers app
Radixtrator said:
You think? Do you think it would change amything if i send it in?
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
Usually, a fresh repair will solve all those slowness. But you said that after tons of repairs, the phone is still sluggish. It is definitely not normal. Best solution is to send it in for warranty or demand for a replacement unit. Best of luck.
i really hope that will work.. else im just going to sell it and buy a nexus
Post questions in Q/A from next time please. Not in General.
And yes it looks like u have faulty unit. Cause XS is not that sluggish as you are experiencing it.
ok sry didnt see that i will do so from nowon yes amazon is looking at the problem and will tell me tomorrow if i can send it in

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