My phone seems dead.
I had put the phone down and later picked it up and it is displaying the first screen in Word Drop +. It's a game I often play, but I do not remember starting the game before I put it down. Now, it will not respond to anything. I cannot power it off. I plugged it into an outlet and it does not show any lights to indicate that it is charging.
Please help.
cb
abredt said:
My phone seems dead.
I had put the phone down and later picked it up and it is displaying the first screen in Word Drop +. It's a game I often play, but I do not remember starting the game before I put it down. Now, it will not respond to anything. I cannot power it off. I plugged it into an outlet and it does not show any lights to indicate that it is charging.
Please help.
cb
Click to expand...
Click to collapse
Pull the battery, count to 10, pop it back in, restart
Removing the battery worked.
Many thanks for your reply.
cb
Related
Has anyone else encountered this problem?
It started happening two days ago but I haven't changed any settings on my phone. What I usually do is shut my phone off before I go to bed and plug it in to charge. I will normally see my phone shut down and then when I plug it in the battery recharging animation will show up. When I wake up in the morning it will show full battery and I press the power button to turn on my phone.
However, the past couple days I turn off my phone and see it power down. Then I plug it in to charge and it automatically turns back on.
Does anyone know if there is a setting that needs to be changed? If there is I can't seem to find it anywhere. Any advice is appreciated. Thanks.
Chochiwpg said:
Has anyone else encountered this problem?
It started happening two days ago but I haven't changed any settings on my phone. What I usually do is shut my phone off before I go to bed and plug it in to charge. I will normally see my phone shut down and then when I plug it in the battery recharging animation will show up. When I wake up in the morning it will show full battery and I press the power button to turn on my phone.
However, the past couple days I turn off my phone and see it power down. Then I plug it in to charge and it automatically turns back on.
Does anyone know if there is a setting that needs to be changed? If there is I can't seem to find it anywhere. Any advice is appreciated. Thanks.
Click to expand...
Click to collapse
I just noticed something similar, if i have it plugged in and i power down the phone it will just reboot instead.
I am not sure what I did differently but whatever the issue was it seems to have corrected itself. Thanks.
SInce Upgrading to Lollipop my N4 now Freezes when I plug the Charger in. The Screen is Dark the Red Light is Lit. The phone will not do ANYTHING. If I Hold Down the Power Button Nothing Happens, No Matter what I push Nothing Happens. The Screen just stays dark. I end up having to Pull the Battery & Power it On. This Never happened before the Lollipop Update. I dont know if its tied to the 5.0 Update or not but it never happened before. Now it happens almost Every time I charge my N4. After the 1st couple times I thought maybe it was just a glitch & wouldnt happen again but it happens almost every time I charge it. Side Note: I did peform a FDR before Updating to 5.0. Does anyone know what could be causing the Freeze or know How to Start Trouble Shooting the Problem? What I can do to Sniff Out whats causing the Freeze? Thanks in Advance for any Help. Jason T.
(I searched the Forum for anyone else having this Problem & my search results came up with ZERO, I typed in Phone/N4 Freezing while Charging)
Same here. I want to add couple of more issues actually.
-when charger is plugged, that lightning icon disappears and re appears every 50-70secs. But this happens very quickly that your eyes may not catch it. When soft keyboard is on, keyboard disappears in the blink of an eye and reappears. It is impossible to use the keyboard sometimes. I suspect, power button address is called for a reason or a proccess is terminated and re-run again, couldnt identify which process. This gives me the smell of a software error. Some users tell that even they cannot unlock their phone because keyboard pattern is disappearing half way and have to redraw the pattern. If this sucks, disconnect the charger and draw the pattern and reconnect again. But ofcourse after this your keyboard starts malfunctioning.
-When phone left plugged to charger, it never reaches 100% charged so easily. Always starts to slow charging at 92% or 94%. When you watch red light, it seems to go steady but blinks very quickly every 20-30 secs actually. When the phone is turned off, it is again blinking very quick every 20-30secs that even you can not catch. This slows down charging. As the phone is off and no software is running, this gives me the idea that bootloader or in other words bios is malfunctioning.
-I have tried different chargers ranged 500mA to 2000mA, result is slightly changed. Phone's original charger is also a problem.
-Connected bluetooth keyboard, no issues encountered during typing. But when you move the cursor left or right by keeping left or right arrow, it stucks just for a portion of a second and keeps going. So, again there is a software malfunction is interfering this. So strange.....
-When i remove the battery and give about 6-10 secs then re install the battery and startup the phone, problem dissolves for a short time and again starts.
-I have replaced the battery (thinking this is a battery issue) installed a brand new one, result didnt changed.
-For example open google chrome and just wait.... You see (random time elapses) google chrome application restarts. Again do not touch anything, many times you see google chrome restarts. Actually i have tried boatbrowser also. Just run the app and go to a web page and wait..... app restarts. This causes when you are climbing down the page, it teleports to top of the page and reloads.
-I have long pressed power button. When power off and restart appeared, long pressed on power off, then safe mode appeared and selected it. When device started from safe mode nothing changed. Conclusion at this stage this is not caused by a third party app.
-I am a PC user for a very long time, i know when hardware malfunctions, different fatal things happen. Not this kinda things. This things gives me the strong idea of a software malfunction.
-Also, you cannot turn your screen off. When you press your power button it just turns off for a fraction of a second then turns on asking for my password (my unlock screen is password protected).
So, two conclusions; this is a software error (most probably), or a hardware error (less chance). If hardware is malfunctioning then service is required. But u know services are not solving problems 100%. They may simply say "no problems found with your device"
I am also waiting for a solution or an update. I have to tell that this has first started when my battery depleted completely when i was out. When i get back home plugged to AC charger, red light was on but not charging. Phone remained dead for several hours. Then i long pressed power button then it blinked 3 times then to sign of life. Everytime i long pressed the button same 3 blinks came. Removed the battery then placed it back, started charging. After about 40mins phone was awake . In the middle of the night i was up for a drink and my phone was on the wall charger. Screen was turning off then on then off then on non-stop repeating this. That time i was using a different charger. I thought wattage of the charger was not powerful enough. Unplugged the phone saw that it was 94%. This is the all story. But started happening after upgrading to lollipop.
Hello.
I have a problem with my sw3, on Saturday the screen was left locked and not to touch either the case or the button, so it was an hour before the screen went blank.
I was on charge overnight and encendia.ayer not try it with the computer but I just recognized a second and disappears, look in Device Manager.
I plug in the pc and I have to take down the power button for 10 seconds for the second appears to me.
I've also had pressed the button 15,30 and 60 seconds to see if it's something and nothing.
nor would I detect the companion PC.
nor would I detect mobile via Bluetooth.
It may be that this power but with the screen locked and not this downloaded?
the day that tennis is 40% of battery block.
someone else has happened?
greetings.
1st thing: Never charge over night. Charge it before sleeping, then turn it off.
2nd thing: Happened to me too, just after charging, powered off. It was super hot, the sun was shining on it, I booted it, and it just froze. Let it power off (No more battery) , then charge it again. It may solve your case
inigoale said:
Hello.
I have a problem with my sw3, on Saturday the screen was left locked and not to touch either the case or the button, so it was an hour before the screen went blank.
I was on charge overnight and encendia.ayer not try it with the computer but I just recognized a second and disappears, look in Device Manager.
I plug in the pc and I have to take down the power button for 10 seconds for the second appears to me.
I've also had pressed the button 15,30 and 60 seconds to see if it's something and nothing.
nor would I detect the companion PC.
nor would I detect mobile via Bluetooth.
It may be that this power but with the screen locked and not this downloaded?
the day that tennis is 40% of battery block.
someone else has happened?
greetings.
Click to expand...
Click to collapse
Did my stuff work?
Sent from my Sony SmartWatch 3
Hi. So after a long wait I got my Zenfone 2 ZE551ML today. The first thing I did was turning it on and it turned on normally, then I proceeded to make the initial setup (logging into google account, etc) without any problems. Then after about 10 minutes of use the phone suddenly turned off with the battery being at around 35% and didn't want to turn on again. I read that old firmware (like the one that comes default with the phone) had battery display errors so I thought the phone had run out of battery, so I charged it for 8 full hours and I unplugged it now. To my surprise the phone is not turning on either. The only way I can make the screen show something is by connecting it to the charger, it vibrates and displays a white battery icon, eventually changing to fully green (fully charged battery, the green led indicator also appears) only to disappear like 3 seconds after. Can't turn the phone on while charged and can't even make the phone show the battery icon again (unless I unplug and plug again, repeating the cycle). So, what can I do to turn it on?
Thanks in advance.
xzifi said:
Hi. So after a long wait I got my Zenfone 2 ZE551ML today. The first thing I did was turning it on and it turned on normally, then I proceeded to make the initial setup (logging into google account, etc) without any problems. Then after about 10 minutes of use the phone suddenly turned off with the battery being at around 35% and didn't want to turn on again. I read that old firmware (like the one that comes default with the phone) had battery display errors so I thought the phone had run out of battery, so I charged it for 8 full hours and I unplugged it now. To my surprise the phone is not turning on either. The only way I can make the screen show something is by connecting it to the charger, it vibrates and displays a white battery icon, eventually changing to fully green (fully charged battery, the green led indicator also appears) only to disappear like 3 seconds after. Can't turn the phone on while charged and can't even make the phone show the battery icon again (unless I unplug and plug again, repeating the cycle). So, what can I do to turn it on?
Thanks in advance.
Click to expand...
Click to collapse
I have a feeling that you did not hold the power button long enough. Disconnect the charger first, and wait for about 10 seconds. Then, hold the power button for at least 6 seconds. The phone should then vibrate and then you may release the power button. Other reasons why your phone may not seem to be turning on at all might be due to the back cover not being fully locked in, thus not making any contact with the power on the motherboard itself.
Do report back the results.
Rizzed said:
I have a feeling that you did not hold the power button long enough. Disconnect the charger first, and wait for about 10 seconds. Then, hold the power button for at least 6 seconds. The phone should then vibrate and then you may release the power button. Other reasons why your phone may not seem to be turning on at all might be due to the back cover not being fully locked in, thus not making any contact with the power on the motherboard itself.
Do report back the results.
Click to expand...
Click to collapse
I did. Doesn't work. I also removed the back cover and pressed the power button with nails with no results either. Personally I think there's something to do with the power button as it doesn't even responds while charging (pressing it should display the battery icon) and the only time I could use the phone it didn't work to wake up the phone or setting it to sleep, only double tapping worked. What is strange is that it worked the first time I turned on the phone though.
Are you able to get into FastBoot mode? If so please try performing a hardware reset including wipe cache partition. Please see the following:
http://www.asus.com/us/support/FAQ/1011956/
If you have any questions or concerns please feel free to contact me direct at [email protected]. Please include a link to this review when/if responding.
Sincerely,
Frank
ASUS_USA
I got that several times when connecting my phone to the PC. I removed the back plate and disconnected the battery, after reconnecting phone booted up.
Sent from my ASUS_Z008D using Tapatalk
I am facing same problem.my zf2 power button does not work and unfortunately my mobile switched off.now I m not able to switch on again.nothing happen when I press power button. Is there any other way to switch on ?please suggest me if u get solution
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
PointOfViewGun said:
I hope I'm posting this in the right place but I'm desperate for help.
My phone, HTC 10, froze and then the screen turned off while I was taking a picture.
The charge should have been around 80%.
Symptoms:
The screen is unresponsive.
Couldn't get the home button/finger print sensor to turn the screen on.
Couldn't get the power button to turn the screen on.
A call to my phone could not reach my number as well.
When plugged in to a wall charger or laptop no indicator light turns on.
When connected to a laptop, the laptop makes that connection noise and a long name with QualComm in it shows up.
Tried Power Button + Volume Up for 10 seconds but didn't get any result.
Side note:
The power button was a little faulty before as well.
You have to squeeze it a certain way to make it work.
I need to somehow restart my phone. Any ideas?
Click to expand...
Click to collapse
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Mr Hofs said:
Try to clean all buttons really well, if it keeps failing to boot and the phone is still recognized as Qualcomm it's probably bricked.
Simple explanation of the word bricked :
When the phone doesn't boot, when you can't access the bootloader, download mode or recovery it's bricked!
Click to expand...
Click to collapse
Strange turn of events: I plugged the phone to my laptop because I read somewhere that it drains the battery. Just for the kicks, after a few hours, I unplugged and re-plugged my phone. Suddenly, there was light. The battery light came back. I immediately switched to the wall charger and once I did that the battery icon appeared showing 1%. Now, it's peacefully charging away. Will see if it actually turns on later on once it's charged about half an hour.