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Hey
I've got some severe wifi problems with the BT infinity Home Hub 2.0:
1. Sometimes I cannot connect to the hub and the phone cannot get passed "obtaining ip address"
2. On rare occasions I can connect to the hub but no data is transferred and to make matters worse it takes down the wifi network for others (Other devices remain connected but no data is transferred) To get things working again I have to reset the hub!
If I try connecting to BT Fon or BT Openzone on my network the same problems occur. (Other BT broadband users will understand what I'm talking about there)
What I've tried to fix the issues:
I've tried setting a manual ip address with no luck
I've tried a full reset of the hub
Changed the wifi channel of the hub
Turned on best performance in wifi settings on the One X
I've tried a variety of roms and am currently on Viper
I experience these issues when connecting to other BT Home Hubs and other random hotspots. But at the same time I have no issues issues connecting to other wifi hotspots such as hotel ones and public hotspots.
At the moment at home I've got an old voyager 2100 bridged to the hub and I can connect through that with no problems, but as you can understand I don't really want two routers running at the same time when it shouldn't be necessary.
If anybody has any suggestions it would be greatly appreciated!
Thanks :cyclops:
Working perfect on my HH2. I say perfect, but as well as the HH2 will work, you'll get what I mean.
blackalice said:
Working perfect on my HH2. I say perfect, but as well as the HH2 will work, you'll get what I mean.
Click to expand...
Click to collapse
Looks like my phone is in need of repairing..
chattyuk said:
Looks like my phone is in need of repairing..
Click to expand...
Click to collapse
Just noticed you have the infinity version, which I assume is totally different.
Sorry about that!
(however, I'm stuck on sub 8mb (2mb, ish) in the country, I'd put up with dodgy wifi for your connection )
blackalice said:
Just noticed you have the infinity version, which I assume is totally different.
Sorry about that!
(however, I'm stuck on sub 8mb (2mb, ish) in the country, I'd put up with dodgy wifi for your connection )
Click to expand...
Click to collapse
It's pretty much identical but I've had the same issues on other normal home hub 2s
I had the same problem whereby every time my One X connected to my Home Hub, it would cause the network to become unresponsive for all connected devices! I eventually found that changing my hub settings from 802.11 b/g/n to just 802.11 b/g did the trick.
Go here: 192.168.1.254
then: Settings --> Advanced Settings --> Wireless --> Wireless interface type.
apwb said:
I had the same problem whereby every time my One X connected to my Home Hub, it would cause the network to become unresponsive for all connected devices! I eventually found that changing my hub settings from 802.11 b/g/n to just 802.11 b/g did the trick.
Go here: 192.168.1.254
then: Settings --> Advanced Settings --> Wireless --> Wireless interface type.
Click to expand...
Click to collapse
Thanks! I'll give this a go when I get home, I wonder what the underlining issue is here that's causing all of these problems
i don't think its the phone, id blame the router, mine does similar sometimes, works after a reboot of the router though
Hi,
I encountered this issue just recently. I have a Galaxy S3 and a HomeHub2 with Infinity. I tried setting a manual IP address, rebooting router and phone, changing wifi channel etc, but none of that worked. I later noticed that the dhcp table on the router was full of expired leases for the same device. I clicked the "refresh" button on the HH2's dhcp page and it refreshed showing a list of different mac address - weird - but this time showng them with an "andriod" prefix. I manually deleted a few of the expired entries - one at a time (pita) and that seemed to fix it, i.e. I was able to reconnect and get an IP address assigned on my S3 again. I've since selected the option to "always use this ip address" on the dhcp table entry details page (just click one of the items in the list to view). I guess there must be a bug/conflict/glitch between andriod and the hh2's dhcp service which perhaps prevents expired ip address assignments from being dropped and reused. I have a few other devices that are wireless and use dhcp (ps3, iphones, ipad, ipod touch, wii, samsung smart tv, wifi printer, microwave, fridge... ok i'm kidding about those last two , and none of those have multiple expired sessions.
Hope this helps someone get round the problem.
Jeremy
PS: Great noob vid.
Funny this is here. I had this exact issue its frikking irritating. I went through the hassle of unlocking the hub to work on talk talk...I had my nexus then and it flew..I know the nexus is like that though lol. So got the x was a nightmare on WiFi.coverage wise also in the kitchen..it went below a bar. So changed to b and g only. Works okay but still is slow ans doesn't do well. Annoying seeing the hub is capable of n
Sent from my HTC One X using xda app-developers app
chattyuk said:
Hey
I've got some severe wifi problems with the BT infinity Home Hub 2.0:
1. Sometimes I cannot connect to the hub and the phone cannot get passed "obtaining ip address"
2. On rare occasions I can connect to the hub but no data is transferred and to make matters worse it takes down the wifi network for others (Other devices remain connected but no data is transferred) To get things working again I have to reset the hub!
If I try connecting to BT Fon or BT Openzone on my network the same problems occur. (Other BT broadband users will understand what I'm talking about there)
What I've tried to fix the issues:
I've tried setting a manual ip address with no luck
I've tried a full reset of the hub
Changed the wifi channel of the hub
Turned on best performance in wifi settings on the One X
I've tried a variety of roms and am currently on Viper
I experience these issues when connecting to other BT Home Hubs and other random hotspots. But at the same time I have no issues issues connecting to other wifi hotspots such as hotel ones and public hotspots.
At the moment at home I've got an old voyager 2100 bridged to the hub and I can connect through that with no problems, but as you can understand I don't really want two routers running at the same time when it shouldn't be necessary.
If anybody has any suggestions it would be greatly appreciated!
Thanks :cyclops:
Click to expand...
Click to collapse
Turn off 802.11n - That is the problem with the Home Hub 2.0. It's buggy as f00k.
Sent from my HTC One X using xda premium
Yeah after I wrote this plugged my old Thomson in..all sweet again now just need a new n router again
Sent from my HTC One X using xda app-developers app
I'm having the exact same problem but with the homehub 3, I was convinced it was a faulty router and have been pestering bt for a new one. I realized it was the phone whenever the same problem happened at the father in laws house (he has a hh3 also). I have been using cyanogenmod for a a few months and this prob only occoured when I started using mike1986's Rom... Maybe someone should tell him
I'm having issues with my One X and my HH3 , it's only started since i went to jellybean. It was fine before now when my HOX is conneced to the router all wireless devices (Ipad and laptops-win7/ubuntu) will drop out and back in of connection. Sometimes the router will drop it's broadband connection then come straight back up.
It's driving me mad.
Hi All,
I have a D-Link DSL-2740BR N 300 modem router. When I connect my HOX to it's Wifi I get data for about 10 seconds and then it totally locks up. I still have a connection and good signal, but no data come up or down. If I now leave it connected after about 10 minutes all wifi data on my router stops working so no other devices can use it. As soon as I disconnect my HOX from the wifi data returns to all other devices!
I have set the channel so it's not on automatic selection and I have given my HOX a specific DHCP lease, other than that I can't seem to change any other settings on my router that I can see would influence this.
Does anyone have ANY hints coz I don't feel like forking out for a new router and this is just ridiculous!
Thanks in advance.
this happens at work, my hox connects to a linksys wag120n, which is acting as a wap, its connected to another netgear prosafe router.
sometimes, not always, when the hox disconnects, it stops the internet working for all connected devices, even if they aren't using the wireless router at all! then i have to reboot the wireless router, not the other one, to make everything work again.
it doesn't do this at home, it's weird, i've tried playing around with the router settings but no difference... really annoying problem
Did you try to chane WPA to WEP encryption method? It may help. I had the same kind of problem with my Zyxel router.
Melodycd said:
Did you try to chane WPA to WEP encryption method? It may help. I had the same kind of problem with my Zyxel router.
Click to expand...
Click to collapse
I haven't tried that. I have had issues with ROMs on my old phone (X10) that it couldn't connect to WPA, but I didn't even think that could be a problem as it does actually connect... It's worth a try I guess, but I think I'm gonna have to try buying a new router...
Cheers.
lawrence750 said:
this happens at work, my hox connects to a linksys wag120n, which is acting as a wap, its connected to another netgear prosafe router.
sometimes, not always, when the hox disconnects, it stops the internet working for all connected devices, even if they aren't using the wireless router at all! then i have to reboot the wireless router, not the other one, to make everything work again.
it doesn't do this at home, it's weird, i've tried playing around with the router settings but no difference... really annoying problem
Click to expand...
Click to collapse
Yes it is a really annoying problem. I do know that it happened less often with the original ROM & Kernel, but who am I kidding? There's no way I'm going back from CM9!
ive tried a factory reset on the wireless router, will report back whether it helps or not.
Melodycd said:
Did you try to chane WPA to WEP encryption method? It may help. I had the same kind of problem with my Zyxel router.
Click to expand...
Click to collapse
Ahh! Thank you! That totally fixed it! I can't believe that could even be a problem... Do you think it's the phone side, or the router side that's having issues with WPA?
Thanks so much!
btw, a factory reset didn't help, however, i have changed my 'Network Mode' option to 'G-only' instead of 'Mixed'
so far, so good, it's been a day or two now, one x happily connecting and disconnecting as i go in and out of office, and the internet hasn't gone down yet!!
glad to hear you got yours working properly as well RaVe-N
lawrence750 said:
btw, a factory reset didn't help, however, i have changed my 'Network Mode' option to 'G-only' instead of 'Mixed'
so far, so good, it's been a day or two now, one x happily connecting and disconnecting as i go in and out of office, and the internet hasn't gone down yet!!
glad to hear you got yours working properly as well RaVe-N
Click to expand...
Click to collapse
Yeah cheers. Glad you fixed yours up too mate. Weird that g only fixed yours but not mine hey...
Cheers guys help me fix my network. I had a problem with my broswers failing to load, YouTube videos were jumping cutting out or buffering, pc everytime I unlocked my phone internet would disconnect everyones internet connection, ps3 was crashing non stop but now everythink is back to normal I was using wep already as I had the same problem with my x10 and had to change WiFi channel and downgrade to G & B mixed mode as my router don't have settings for G only it also seems to have fixed my turtle beach px5 headset every time I downloaded a big file via WiFi audio would completely cut out making them useless when people used WiFi in my house now its a lot better
Sent from my HTC One X using xda premium
canna666 said:
Cheers guys help me fix my network. I had a problem with my broswers failing to load, YouTube videos were jumping cutting out or buffering, pc everytime I unlocked my phone internet would disconnect everyones internet connection, ps3 was crashing non stop but now everythink is back to normal I was using wep already as I had the same problem with my x10 and had to change WiFi channel and downgrade to G & B mixed mode as my router don't have settings for G only it also seems to have fixed my turtle beach px5 headset every time I downloaded a big file via WiFi audio would completely cut out making them useless when people used WiFi in my house now its a lot better
Sent from my HTC One X using xda premium
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Click to collapse
Nice good to hear it's better now
Sent from my HTC One X using xda app-developers app
My note wont connect to my wifi at home. It connects to work and my hotspot just fine. Also every other device including my nexus 7 connect just fine. What could be causing this?
Try a different access point manufacturer. My fried also has a Note 8 and he had the same issue. His router access point was from TimeWarner. He added a Linksys accesspoint and worked just fine.
Sent from my GT-N5110 using xda app-developers app
Do a little more troubleshooting. If it connects to every network except yours, we can confidently say it's your router. Does it even show up on the list of available networks? Be more specific. What kind of router do you have? is it dual band?
tweak. said:
Do a little more troubleshooting. If it connects to every network except yours, we can confidently say it's your router. Does it even show up on the list of available networks? Be more specific. What kind of router do you have? is it dual band?
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Click to collapse
I have the 105mbps internet through Comcast so we have their brand gateway (modem/router combined). Basically what happens is the tablet will connect to the network but has no internet access. It shows everything is OK but as soon as you try to load any website it says webpage not available, the play store won't load, etc. But its weird. All devices listed in my signature connect just fine, and so does my smart TV, ps3, and blue ray player, there is literally nothing else that won't connect.
And yes I've tried the basics of booting everything off the network, changing channels on the modem, changing encryption settings and factory resetting the gateway.
WiFi unstable connection issue of Note 8.0 3G version
daledenton said:
but as soon as you try to load any website it says webpage not available, the play store won't load, etc. But its weird. All devices listed in my signature connect just fine, and so does my smart TV, ps3, and blue ray player, there is literally nothing else that won't connect.
And yes I've tried the basics of booting everything off the network, changing channels on the modem, changing encryption settings and factory resetting the gateway.
Click to expand...
Click to collapse
The issue of my Galaxy Note 8.0 (3G vesion) is WiFI unstable connectivity.
All of my devices (3 other tablets and 3 other notebooks ) work well with the access point.
but Note 8.0 is just unstable, taking a lot of time to load data for youtube media app, and webpage .
I had tried a different access point manufacturer, but the issue remains.
I had upload some YouTube video ( but voice is using Chinese/Mandarin lagauage)
youtu.be/xg7irxKNl9Y
youtube.com/watch?feature=player_embedded&v=r3h4HU6HWmw
I've had the same issue with the same Comcast router. Every other device works except for the Note 8.
Just bought a note 8.. also have comcast modem router with phone combo.. same issue. Connects fine but internet wont work. Huge bummer which I think is going to make me return it and get an ipad mini instead.
Sent from my SGH-I317M using xda premium
mrklc1974 said:
Just bought a note 8.. also have comcast modem router with phone combo.. same issue. Connects fine but internet wont work. Huge bummer which I think is going to make me return it and get an ipad mini instead.
Sent from my SGH-I317M using xda premium
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Click to collapse
Why would you gimp your self in to a less capable tablet because your ISP's god-awful router doesn't meet the standard? Seriously, you would be doing your self a HUGE favor by going and getting a real router and dropping that crappy gateway/access point off your monthly bill (you are likely renting that POS from comcast.)
robyr said:
Why would you gimp your self in to a less capable tablet because your ISP's god-awful router doesn't meet the standard? Seriously, you would be doing your self a HUGE favor by going and getting a real router and dropping that crappy gateway/access point off your monthly bill (you are likely renting that POS from comcast.)
Click to expand...
Click to collapse
Exactly, especially with APs being so cheap these days.
daledenton said:
I have the 105mbps internet through Comcast so we have their brand gateway (modem/router combined). Basically what happens is the tablet will connect to the network but has no internet access. It shows everything is OK but as soon as you try to load any website it says webpage not available, the play store won't load, etc. But its weird. All devices listed in my signature connect just fine, and so does my smart TV, ps3, and blue ray player, there is literally nothing else that won't connect.
And yes I've tried the basics of booting everything off the network, changing channels on the modem, changing encryption settings and factory resetting the gateway.
Click to expand...
Click to collapse
Mine does this when i try and tether with my Nexus 4. Kind of a piss off.
Sent from my GT-N5110 using Tapatalk HD
I'm having the same problem with my brand new Netgear router. I have a feeling this problem is similar to the issue the Note 2 wifi has. Unfortunately, on the Note 2 there's a code you can enter on the phone interface that allows you to turn of it's wifi power saver mode (that's what causes the problem on the Note 2). With no phone interface, I'm not sure how to get to that setting on the Note 8. Changing it on my Note 2 made a TON of difference though. On the Note 2 the code is *#0011# in the dialer. Anyone got any ideas?
Same problem here with one of my routers. It works for a second or two then disconnects. The only way to get the Note working was to disable wifi G and N modes on the router, and only use B mode.
Sent from my GT-N5110 using xda app-developers app
I'm having an issue where my WiFi connection drops. Tab still says connected but I get no throughput. All other wireless devices still work. I have to toggle the wifi on the tab on and off to reconnect. Router is an actiontec C1000A.
I've read other threads where people had similar issues and exchanged tablets for new ones only to have them do the same. Router is good, it works with all my other devices without issue. What good is a WiFi only tablet if the WiFi sucks eggs?
squabeggz said:
I'm having an issue where my WiFi connection drops. Tab still says connected but I get no throughput. All other wireless devices still work. I have to toggle the wifi on the tab on and off to reconnect. Router is an actiontec C1000A.
I've read other threads where people had similar issues and exchanged tablets for new ones only to have them do the same. Router is good, it works with all my other devices without issue. What good is a WiFi only tablet if the WiFi sucks eggs?
Click to expand...
Click to collapse
Well my wifi has been brilliant, the only issue I had was that although my wifi router was working with every other device and even my Note 10.1 it didnt want to play youtube videos on it. So I changed connection to my other broadband and it worked a treat so even though your router works with other devices it doesn't mean the tablet is faulty just that the router and tablet don't like each other.
Best way to try this is go to a friends house and try their connection or go to a coffee shop where they have free wifi and hopefully you will see wifi doesn't suck eggs lol. Anyways hope your problem gets sorted.
squabeggz said:
I'm having an issue where my WiFi connection drops. Tab still says connected but I get no throughput. All other wireless devices still work. I have to toggle the wifi on the tab on and off to reconnect. Router is an actiontec C1000A.
I've read other threads where people had similar issues and exchanged tablets for new ones only to have them do the same. Router is good, it works with all my other devices without issue. What good is a WiFi only tablet if the WiFi sucks eggs?
Click to expand...
Click to collapse
Are you just complaining or are you asking for help?............ If your asking for help please tell us if you are using 2.5 or 5ghz, b, g, n, ac, channel #. Many things can cause wifi issues and sometime a monitoring app from the play store like "Wifi analyzer" can help narrow down whats really going on.
Im asking for help by complaining. I'll get some more detailed info on my network and post it up later.
My modem/router was set to auto detect... I used wifi analyzer to set it to a less crowded fixed channel. I also turned off 802.11n. It had b, g and n simultaneously... Now it's just b and g. So that's 2.4 GHz? I don't have super Internet, so no real need for "n". I'll report back after I see if this changes anything. The security is WPA2-Personal...don't know if that has any effect. Any other ideas are appreciated.
Since I've purchased the note 10 +, I've had some wifi connection issues. The phone never stays connected, or will drop wifi frequently. Normally once a day. Now though, it is much more common, and it is for longer periods of time. I'll be casting something to my tv, and then the video will drop due to the phone trying to "reconnect" to the wifi. Has anyone else seen similar issues?
No issues here with WiFi. Do you have any other devices that exhibit this issue? What have you tried so far in terms of troubleshooting?
I've tried resetting the router, and doing a factory reset on the device. Also, I've tried it on another wifi network and it does it there as well. No other devices that I have on my wifi exhibit the same behaviour. I was hoping with a software update it would get better but it is getting worse.
Do you have a case on your phone?
Any settings made in advanced wifi settings?
Tried app like wifi analizer? Both to check the received wifi strength and also possible wifi congestion...
Are the problems only while casting to TV or also when streaming of Internet?
Did you try change in wifi settings in router, like extended lease time or assigning fixed ip-adresses to both TV and phone, change of wifi channel, switch between 2.4GHz and 5GHz?
OnnoJ said:
Do you have a case on your phone?
Any settings made in advanced wifi settings?
Tried app like wifi analizer? Both to check the received wifi strength and also possible wifi congestion...
Are the problems only while casting to TV or also when streaming of Internet?
Did you try change in wifi settings in router, like extended lease time or assigning fixed ip-adresses to both TV and phone, change of wifi channel, switch between 2.4GHz and 5GHz?
Click to expand...
Click to collapse
The wifi network is fine. Both in signal and congestion. The phone is set to be on the 5 ghz. And I've never had any issues with it on any other device. I lose signal frequently. I only used the casting example to help people understand what's happening.
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
larazimmer said:
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
Click to expand...
Click to collapse
Are you just talking about the programming page of Netgear's routers? Netgear also has apps for that...
larazimmer said:
Now there is a problem with many routers. Even expensive models may not solve the problem with an Internet connection. I also had problems connecting to wi-fi. The phone was disconnected from the router once every few days. I called the guys who connected the Internet to me, but they said that everything was fine on their part. They sent me a master, he looked, but could not do anything except how to change my router. A few days later, I realized that the problem was not solved and started Googling the problem on the Internet. I came across a forum where they advised me to enter this ip 192.168.1.1 and after a couple of manipulations, I was able to fix my problem.
Click to expand...
Click to collapse
How did entering your router's default IP address fix your issue? What changes did you make to your router's configuration?
Just saying that you entered that IP address and making a couple of manipulations doesn't help the OP.