I request users to please check the screens closely of their Xperia ZL. Disable the "auto-brightness", keep the brightness to maximum and set the screen time out a little higher say 5 minutes. My Software version is 4.2.2. The screen FLICKERS. I had my previous Xperia ZL exchanged because of this problem and the "new" phone has the same issue. I am currently having a miserable experience with Sony and their service centers here in India. My previous ZL had a motherboard problem and I am not totally sure if the "new" one is really new or the old wine in a new bottle. If things persist like this I'll probably head to the consumer court.
Any inputs will be greatly appreciated.
A320232 said:
I request users to please check the screens closely of their Xperia ZL. Disable the "auto-brightness", keep the brightness to maximum and set the screen time out a little higher say 5 minutes. My Software version is 4.2.2. The screen FLICKERS. I had my previous Xperia ZL exchanged because of this problem and the "new" phone has the same issue. I am currently having a miserable experience with Sony and their service centers here in India. My previous ZL had a motherboard problem and I am not totally sure if the "new" one is really new or the old wine in a new bottle. If things persist like this I'll probably head to the consumer court.
Any inputs will be greatly appreciated.
Click to expand...
Click to collapse
I did and no flicker for me.
danieldp1990 said:
I did and no flicker for me.
Click to expand...
Click to collapse
Then surely it's a case of me being conned.
No problem on mine either. Please do note that there have been some reports from Z/ZL users having screen flickering experience after upgrading to 4.2.2.
obborr said:
No problem on mine either. Please do note that there have been some reports from Z/ZL users having screen flickering experience after upgrading to 4.2.2.
Click to expand...
Click to collapse
Hmmm the problem seems to come and go. But my previous ZL had a motherboard issue as confirmed by SONY. As I'm typing this message, there's no flickering at all. I am confused. I want to get things right within the warranty period.
A320232 said:
Hmmm the problem seems to come and go. But my previous ZL had a motherboard issue as confirmed by SONY. As I'm typing this message, there's no flickering at all. I am confused. I want to get things right within the warranty period.
Click to expand...
Click to collapse
Yes, it is very frustrating. Some just restart their phone and the problem is just gone. Some experience the problem again after a few days. And not many people have this problem. So, we can't tell right now if the problem comes from the new firmware or from the hardware itself.
When I keep brightness full n that brightness slider is on screen it flickers once while rotating the screen.. When I remove that brightness slider n go to main settings menu no flickering occurs also when auto rotate off no flicker...i thing but I never use full brightness n moreover it flickers just once before rotating so I guess nothing much to worry.
India ZL 6502
Sent from my C6502 using xda premium
No issues here, C6503 4.2.2.
it happened to me one time
after I updated to 4.2.2
unmaskedfalesh said:
When I keep brightness full n that brightness slider is on screen it flickers once while rotating the screen.. When I remove that brightness slider n go to main settings menu no flickering occurs also when auto rotate off no flicker...i thing but I never use full brightness n moreover it flickers just once before rotating so I guess nothing much to worry.
India ZL 6502
Sent from my C6502 using xda premium
Click to expand...
Click to collapse
Thanks everyone..
Hmm btw another question, the replacement unit I got comes loaded with those wallpapers one usually sees in demo units. Here, the ones in the last few rows. Please check this link :
http://forum.xda-developers.com/showthread.php?t=2152482
And is it true that it's not possible to get a SIM running in demo units? I am able to make and receive calls but, for some reason I'm getting a feeling that the replacement I got is a demo unit. The IMEI number on the box and that of the phone are the same but the box does not contain the charger, earphones and the USB cable.
BTW, what I mean by flickering is CONTINUOUS faint flickering of the screen. On the entire screen. The screen shivers!
A320232 said:
Thanks everyone..
Hmm btw another question, the replacement unit I got comes loaded with those wallpapers one usually sees in demo units. Here, the ones in the last few rows. Please check this link :
http://forum.xda-developers.com/showthread.php?t=2152482
And is it true that it's not possible to get a SIM running in demo units? I am able to make and receive calls but, for some reason I'm getting a feeling that the replacement I got is a demo unit. The IMEI number on the box and that of the phone are the same but the box does not contain the charger, earphones and the USB cable.
Click to expand...
Click to collapse
charger battery earphones have separate warranty (6 months) so probably thats y not included .. besides u only exchanged the phone and not everything right
demonicjas said:
charger battery earphones have separate warranty (6 months) so probably thats y not included .. besides u only exchanged the phone and not everything right
Click to expand...
Click to collapse
Yes only the phone was replaced by them. But, the flickering comes and goes. I am having a horrible time here. Is there any chance of a refund? Worst case, I will ask them to give me an XZ as I have lost all faith in ZL anymore.
Every xperia has a demo installed in the phone..it has a demo folder somewhere inside the internal memory which contains the video demo file I foud out when I was exploring the internal memory n there is some code to activate demo on the phone all phones so no need to worry abt that n regarding only getting phone...its policy that company will exchabge obly things that u have problems with...since you had problem in phone and not in accessories so they sent you only phone nothing much I myself got replacement for faulty led indicator n they replaced only phone...
Sent from my C6502 using xda premium
---------- Post added at 09:08 PM ---------- Previous post was at 09:01 PM ----------
I tried again but it doesnot flicker at all...and do u keep brightness full all the tym...bcz its so bright even at 50% . I keep mine at 17% with auto brightness on..moreover if its bothering you y dont u demand to talk to one of the company executive n tell them issue they might offer you another device n this time after checking every thing accept the device n about Z Its kinda waste to get that cause it has much more problems n bugs than zl...search the forum u will find a plenty n I dont think you will want more problems
Sent from my C6502 using xda premium
unmaskedfalesh said:
Every xperia has a demo installed in the phone..it has a demo folder somewhere inside the internal memory which contains the video demo file I foud out when I was exploring the internal memory n there is some code to activate demo on the phone all phones so no need to worry abt that n regarding only getting phone...its policy that company will exchabge obly things that u have problems with...since you had problem in phone and not in accessories so they sent you only phone nothing much I myself got replacement for faulty led indicator n they replaced only phone...
Sent from my C6502 using xda premium
---------- Post added at 09:08 PM ---------- Previous post was at 09:01 PM ----------
I tried again but it doesnot flicker at all...and do u keep brightness full all the tym...bcz its so bright even at 50% . I keep mine at 17% with auto brightness on..moreover if its bothering you y dont u demand to talk to one of the company executive n tell them issue they might offer you another device n this time after checking every thing accept the device n about Z Its kinda waste to get that cause it has much more problems n bugs than zl...search the forum u will find a plenty n I dont think you will want more problems
Sent from my C6502 using xda premium
Click to expand...
Click to collapse
I have done all possible things from my end. My first ZL had a motherboard problem and after much argument, I got the replacement which isn't any better. They initially wanted to replace the motherboard only but I rejected it. I had asked for a completely new phone.
I usually keep the display at "auto". But now, I have kept it at "max" to check if the flickering occurs. It comes and goes. I last saw the flickering today morning. I will ask for a refund since I cannot keep a faulty product. And, I agree with you about ZL>Z in many aspects. This phone fits my requirements perfectly but what I have been going through over the past few days...a real nightmare.
No Flicker Here. Sony Xperia ZL C6506 running latest update 4.2
A320232 said:
I have done all possible things from my end. My first ZL had a motherboard problem and after much argument, I got the replacement which isn't any better. They initially wanted to replace the motherboard only but I rejected it. I had asked for a completely new phone.
I usually keep the display at "auto". But now, I have kept it at "max" to check if the flickering occurs. It comes and goes. I last saw the flickering today morning. I will ask for a refund since I cannot keep a faulty product. And, I agree with you about ZL>Z in many aspects. This phone fits my requirements perfectly but what I have been going through over the past few days...a real nightmare.
Click to expand...
Click to collapse
i understand your problem like you i am too a little touchy about my devices faults..then its better you directly demand talking to one of the executive manager. bt sad to say ,i dont think they will refund.and this time if they exchange ask a sealed box.
It's 100% related to the 4.2.2 update, so be comforted it's not in anyway hardware related. This was one of the primary reasons I downgraded back to 4.1.2.
spielnicht said:
It's 100% related to the 4.2.2 update, so be comforted it's not in anyway hardware related. This was one of the primary reasons I downgraded back to 4.1.2.
Click to expand...
Click to collapse
The problem is temporarily solved with a fresh install of the 4.2.2 update and then randomly comes again. I do not know what to do. I am forced to run to the service centers time and again. Is there any way to downgrade to 4.1.2 without losing the warranty?
Yes, you can downgrade back to stock 4.1.2 firmware, many of us have done it (flickering was one of biggest reasons). It will keep your warranty 100% intact since the bootloader isn't touched. Remember, only unlocking your bootloader voids your warranty, and you're not doing that here. You're simply using a 3rd party tool (Flashtool) in place of Sony's PCC/SUS tool to flash a 100% stock Sony ROM.
Just follow these instructions I posted last week: http://forum.xda-developers.com/showthread.php?t=2342680
A320232 said:
The problem is temporarily solved with a fresh install of the 4.2.2 update and then randomly comes again. I do not know what to do. I am forced to run to the service centers time and again. Is there any way to downgrade to 4.1.2 without losing the warranty?
Click to expand...
Click to collapse
Related
Hi everybody,
since September 2012 i own a Xperia S. At the beginning it actually worked very well but now its a complete catastrophy. The phone is extremely slow even without any apps, sometimes it just crashes and i have to force a reboot, the walkman app just freezes a few seconds and the music doesnt play in that time, the homescreen with both new and old xperia home is extremely slow and some apps just wont open even after the third click on them and only work if i restart my phone. A few little bugs are ok but when i buy a phone for 400€ i think it should at least work fluently. I meant it was Sony's flagship for Gods sake. The back cover is etremelyscratched and is not matte anymore EVEN THOUGH i used cases from the begining. The S would be such a nice device IF everything would work. I contacted Amazon(where i bought it) earlier and they said they could try to repair it. do you think that could actually help? In addition i must say my phone was rooted and even with custom Roms like xzx it was really slo. I repaired it already using the PC Companion, SUS and even by whiping everything and reflashing the STock firmware, still nothing. What do you think i can/should do? as im still a student i really dont have a lot of money but paying 400€ for that phone and then not being able tu use ist normally is just horrbile.
I would really appreciate your help:
PS: Selling would of course be an option but i would only get 250€ and thats not really a lot and enough to buy a nother Smartphone,,,
Radixtrator said:
Hi everybody,
since September 2012 i own a Xperia S. At the beginning it actually worked very well but now its a complete catastrophy. The phone is extremely slow even without any apps, sometimes it just crashes and i have to force a reboot, the walkman app just freezes a few seconds and the music doesnt play in that time, the homescreen with both new and old xperia home is extremely slow and some apps just wont open even after the third click on them and only work if i restart my phone. A few little bugs are ok but when i buy a phone for 400€ i think it should at least work fluently. I meant it was Sony's flagship for Gods sake. The back cover is etremelyscratched and is not matte anymore EVEN THOUGH i used cases from the begining. The S would be such a nice device IF everything would work. I contacted Amazon(where i bought it) earlier and they said they could try to repair it. do you think that could actually help? In addition i must say my phone was rooted and even with custom Roms like xzx it was really slo. I repaired it already using the PC Companion, SUS and even by whiping everything and reflashing the STock firmware, still nothing. What do you think i can/should do? as im still a student i really dont have a lot of money but paying 400€ for that phone and then not being able tu use ist normally is just horrbile.
I would really appreciate your help:
PS: Selling would of course be an option but i would only get 250€ and thats not really a lot and enough to buy a nother Smartphone,,,
Click to expand...
Click to collapse
That's definitely not normal. You probably have a faulty unit.
AW: [Q] [XS] Slugishness problems and major problems
You think? Do you think it would change amything if i send it in?
Sent from my LT26i using xda app-developers app
Radixtrator said:
You think? Do you think it would change amything if i send it in?
Sent from my LT26i using xda app-developers app
Click to expand...
Click to collapse
Usually, a fresh repair will solve all those slowness. But you said that after tons of repairs, the phone is still sluggish. It is definitely not normal. Best solution is to send it in for warranty or demand for a replacement unit. Best of luck.
i really hope that will work.. else im just going to sell it and buy a nexus
Post questions in Q/A from next time please. Not in General.
And yes it looks like u have faulty unit. Cause XS is not that sluggish as you are experiencing it.
ok sry didnt see that i will do so from nowon yes amazon is looking at the problem and will tell me tomorrow if i can send it in
I received my Xperia ZL yesterday [03/22/2013] and whiles examining the device I noticed that the back cover piece was loose at the location of the charging port. You can clearly see that it is not flush with the rest of the cover/device. Also, when I push down on it, that section comes back up. I am not sure if the back cover is glued into place, but this part here is not. (see first pic)
Would Sony replace the phone for that defect?
I wasn't planning on getting a cover, but now I don't have a choice since I didn't want this to get worst and for the remaining back cover will start coming apart.
Any suggestions?
http://sdrv.ms/14kuhxs
Below are other pics of the ZL
I like the phone and it feels very nice in the hand. Over-all build is good except for the defect I found.
http://sdrv.ms/YMkKqR
http://sdrv.ms/ZcSwZE
http://sdrv.ms/YMkQyI
http://sdrv.ms/14kw8T9
http://sdrv.ms/YMkVTg
bhagiratha said:
http://sdrv.ms/14kuhxs
Click to expand...
Click to collapse
What Defect?
He means the gap between the back and the body at usb port. I think it's okay. He bought on ebay and I think sony wouldn't exchange it
Its perfectly fine. Just use your phone
Well, you should call Sony. They are going to release ZL in the US anyway - US version and yours (assuming yours is an import) have identical footprints with same housing and exterior casing. Sony repair center in the US definitely knows how to replace the cover. If things don't work out here, just contact the seller and ask for an exchange - or at least get the name of the country the phone is from. In the worst case, you can ship to Sony center in that country. Or you can wait for some ZL teardown video to pop up in near future and fix it yourself later
I would not bother with the minor defect as long as the phone is fully functional, but I understand most of the folks won't like this kind of imperfection.Very nice phone, by the way. I can't wait for the freaking US version - it's been a while
Sony is anal with warranty and these phone possibly don't have any warranty in the US unless it was made for the US market.
They will probably say there is a flat fee of $180 to get things fixed.
This is the only problem with buying stuff from eBay. Try to work it out with seller as that is your best choice.
just perfect
Well guys I have found another issue with my ZL.
As you can see from the video at this link .... http://sdrv.ms/13oVAHl
It has to do with the launching of apps either from the home screen or from the app drawer.
Really not sure what is causing this. I have reset three times, but the problem still persist.
p.s excuse the video, the angle is off and I was using my left hand to hold the L920.
bhagiratha said:
Well guys I have found another issue with my ZL.
As you can see from the video at this link .... http://sdrv.ms/13oVAHl
It has to do with the launching of apps either from the home screen or from the app drawer.
Really not sure what is causing this. I have reset three times, but the problem still persist.
p.s excuse the video, the angle is off and I was using my left hand to hold the L920.
Click to expand...
Click to collapse
You probblay have a rouge app causing this...
Seriously! ... I only have the basic apps I need for my work and what came with the phone. All the apps are installed via the Play Store. So how do I locate that so-called rouge app? I have had plenty of android phones before and have never had this particular issue.
bhagiratha said:
Well guys I have found another issue with my ZL.
As you can see from the video at this link .... http://sdrv.ms/13oVAHl
It has to do with the launching of apps either from the home screen or from the app drawer.
Really not sure what is causing this. I have reset three times, but the problem still persist.
p.s excuse the video, the angle is off and I was using my left hand to hold the L920.
Click to expand...
Click to collapse
bhagiratha said:
Seriously! ... I only have the basic apps I need for my work and what came with the phone. All the apps are installed via the Play Store. So how do I locate that so-called rouge app? I have had plenty of android phones before and have never had this particular issue.
Click to expand...
Click to collapse
Well from the Video it looks like a software issue. and not a hardware issue
bhagiratha said:
Well guys I have found another issue with my ZL.
It has to do with the launching of apps either from the home screen or from the app drawer.
Really not sure what is causing this. I have reset three times, but the problem still persist.
.
Click to expand...
Click to collapse
I have same issue. Did you install system update. I encountered this issue after update.
Yes I did.
Sent from my C6502 using xda app-developers app
bhagiratha said:
Yes I did.
Sent from my C6502 using xda app-developers app
Click to expand...
Click to collapse
So it will be something in upgrade than. Before that everything was ok.
I'm using nova launcher for now. I found Xperia home quite laggy.
bhagiratha said:
I received my Xperia ZL yesterday [03/22/2013] and whiles examining the device I noticed that the back cover piece was loose at the location of the charging port. You can clearly see that it is not flush with the rest of the cover/device. Also, when I push down on it, that section comes back up. I am not sure if the back cover is glued into place, but this part here is not. (see first pic)
Would Sony replace the phone for that defect?
I wasn't planning on getting a cover, but now I don't have a choice since I didn't want this to get worst and for the remaining back cover will start coming apart.
Any suggestions?
http://sdrv.ms/14kuhxs
Below are other pics of the ZL
I like the phone and it feels very nice in the hand. Over-all build is good except for the defect I found.
http://sdrv.ms/YMkKqR
http://sdrv.ms/ZcSwZE
http://sdrv.ms/YMkQyI
http://sdrv.ms/14kw8T9
http://sdrv.ms/YMkVTg
Click to expand...
Click to collapse
I have the zl the US variant and the back cover is the same like urs loosed at the usb port btw I checked 10 in the store is not a flaw is the way the Sony build it ,Made in China
Sent from my C6506 using xda app-developers app
Hi guys!
I have a F180L (converted on a E975), my phone never fell from any distance, or had any kind of impact, BUT...Since I updated to last version o Carbom ROM, I've got a issue on my screen...
There are random touches on my down-left corner of the screen. It's completely random, while the charger is plugged, or not. But it only happens when an app is opened, while in homescreen (even on google now cards) everything is ok...
I've already flashed another rom, the AOKP Android L release 11, the problem still here...I installed a screen tester app, and this corner is not recognizing when I touch.
What can I do? Is there any kind of fix for it?
It's really annoying (mainly while typing)...
Thank you for any help!
I guess its time for a replacement.
Made some research on other forums and found some people with the same problem, but on other devices...On Nexus 4 and Xioami (mostly)...They solved this by replacing the battery...I'll try to do that this week...
But any other tip about can help...
it might be a kernel issue
if u have jolla kernel try changing the kernel first
I have also the ghost touching on my E975.
Tried to do a scan with antivirus with no luck.
For instance it's hard to dial number, because there are ghost touches often.
It's like on tihs video, but I have touches even more often:
http://www.youtube.com/watch?v=EHFtafL-HKc
I'm on stock KitKat 4.4.2 ROM.
Any ideas about the issue?
smoke2 said:
I have also the ghost touching on my E975.
Tried to do a scan with antivirus with no luck.
For instance it's hard to dial number, because there are ghost touches often.
It's like on tihs video, but I have touches even more often:
http://www.youtube.com/watch?v=EHFtafL-HKc
I'm on stock KitKat 4.4.2 ROM.
Any ideas about the issue?
Click to expand...
Click to collapse
I also had this problem and I sent it to service center (Still in warranty period). They replaced my phone touch screen and the problem is solved.
artit said:
I also had this problem and I sent it to service center (Still in warranty period). They replaced my phone touch screen and the problem is solved.
Click to expand...
Click to collapse
Thanks.
It's relatively common issue, hope it will not appear again...
Sorry to resurrect this thread but I seem to have a problem with my screen, not with the ghostly touches but my screen has like one part of it not responsive to touches especially the keyboard. While typing in portrait mode I can't type in the letters x and d and the whole line of the screen above those letters can't respond to my touches. The others are OK though. Anyone else having the same problem or is it just me? Already flashed different ROMs but same problem
So...I didn't manage to get a new battery to perform a test yet...Maybe I'll do that until the end of this week, and post the results here...
About the kernel...Mine is "3.4.0 [email protected]" ...
Going to update to new Kevin's L ROM and see what will happen...Hope I can help u, guys...
I had the same problem as well, unfortunately my phone was just out of the warranty period so I couldn't get a repair or replacement. I tried everything to do with the software and firmware at first to see if that was the issue(no luck). I noticed when my phone was either hot from heavy usage or charging, it was at its worst..couldn't even put my lock pattern in without it spazzing out. After almost throwing my phone at a wall numerous times I decided to get a new digitizer (easily bought online at reasonable prices). Watched a tutorial on Youtube and replaced it successfully and haven't had a problem since.
kayotic321 said:
I had the same problem as well, unfortunately my phone was just out of the warranty period so I couldn't get a repair or replacement. I tried everything to do with the software and firmware at first to see if that was the issue(no luck). I noticed when my phone was either hot from heavy usage or charging, it was at its worst..couldn't even put my lock pattern in without it spazzing out. After almost throwing my phone at a wall numerous times I decided to get a new digitizer (easily bought online at reasonable prices). Watched a tutorial on Youtube and replaced it successfully and haven't had a problem since.
Click to expand...
Click to collapse
That's exactly the SAME situation the occurred today, almost threw at a wall...when data is on heavy usage, it gets worse...I'll try this, but I seriously thinking about to get a new Moto G...'cause this digitizer gonna take a long time to arrive at my country
Thanks for ur information, dude!
So tried the touchscreen test and found out it was like a whole strip of screen that got affected. It was okay just a few days ago though,
dashcsn said:
That's exactly the SAME situation the occurred today, almost threw at a wall...when data is on heavy usage, it gets worse...I'll try this, but I seriously thinking about to get a new Moto G...'cause this digitizer gonna take a long time to arrive at my country
Thanks for ur information, dude!
Click to expand...
Click to collapse
Yeah no problem and thats unlucky. I've got the Korean variant and wasn't ready to wait weeks to get my new digitizer either from Asia. I managed to find a european version that arrived next day and included front housing aswell (although modifications were needed a bit for the internals to fit). Yeah the Moto G look great but it seems to be more of a downgrade from your current handset right?
Sent from my LG-F180L using XDA Premium mobile app
kayotic321 said:
Yeah no problem and thats unlucky. I've got the Korean variant and wasn't ready to wait weeks to get my new digitizer either from Asia. I managed to find a european version that arrived next day and included front housing aswell (although modifications were needed a bit for the internals to fit). Yeah the Moto G look great but it seems to be more of a downgrade from your current handset right?
Sent from my LG-F180L using XDA Premium mobile app
Click to expand...
Click to collapse
Where did you get the eu one? My screen has been like that for a long while, I have learned to live with it, but would love to change it.
thanks
hh0829 said:
Where did you get the eu one? My screen has been like that for a long while, I have learned to live with it, but would love to change it.
thanks
Click to expand...
Click to collapse
I live in the UK I managed to find one here on ebay. I know you can get some from Italy , Spain and I'm positive there some in US aswell. Search "E975 housing or digitizer" depending on what your after. Do be careful as some replacements screens lack the LG logo or a bad quality. Im would give direct link but im not sure about the forum rules on that are. If your still unsure do PM me your country and I'll PM you back an appropriate link.
Hope I helped.
Sent from my LG-F180L using XDA Premium mobile app
(alternate fix)
hi, guys!!
This is my first post where I will show you how to fix the
Auto shutdown problem until we get an official fix from
Sony.
Let's start:
Go to the Dial pad and type*#*#3646633#*#*
This will take you to engineer mode
Now go to Bandmode>SIM1 and unthick EGSM900, GSM850, WCDMA-GLR-850, WCDMA-GSM-900.
Now click set and that's it.
You may experience worse reception in places with bad reception but atheist you will be able to use your phone, that's why it's a temporary fix. I have been using this method for one month and it has worked.
I'm not an expert so if I am wrong in something please correct me ?
I forgot to mention that if you have 2 SIM card repeat the process on the second one
Just FYI, there's already an official fix, it's going to a Service Center to get your faulty battery replaced by a newer one without the issue. If you unit was manufactured in 2016 then you already have the new battery and are exempt from the issue, if you got your unit in 2015 and are experiencing random shutdowns, the warranty should cover you...
mbc07 said:
Just FYI, there's already an official fix, it's going to a Service Center to get your faulty battery replaced by a newer one without the issue. If you unit was manufactured in 2016 then you already have the new battery and are exempt from the issue, if you got your unit in 2015 and are experiencing random shutdowns, the warranty should cover you...
Click to expand...
Click to collapse
Yeah, I know but some people just don't have time to leave their phone in costumer service for minimum a week besides this method works pretty well.
Sphairax said:
Yeah, I know but some people just don't have time to leave their phone in costumer service for minimum a week besides this method works pretty well.
Click to expand...
Click to collapse
Besides I bought my phone in January and I got this problem. I have taken it to the service center 3 times where they changed the battery 3 times.
Sphairax said:
Besides I bought my phone in January and I got this problem. I have taken it to the service center 3 times where they changed the battery 3 times.
Click to expand...
Click to collapse
I said units manufactured in 2016, not units bought in 2016 (e.g. there's still a small chance of getting an unit from an old stock manufactured in 2015 even if you buy it nowadays, depending of the store/seller/etc). Taking into consideration that you got your unit in January and also have the issue, it's pretty likely to be from an old stock of units manufactured in 2015. You can check the exact manufacturing date by looking at the sticker present inside the SIM/SD card compartment, mine for example marks 16W04 (aka "manufactured in the fourth week of 2016") and doesn't have the issue, I never experienced a single shutdown, not even when doing the testing procedure to check if the unit was affected by Battery Lock issue.
Hi. Its Dk.
I am the one originaly posted those soltution on xda and gsm arena.
In real, if you get the battery replaced, you will suffer from permanent overheating and slow charging. Also, it takes 3 weeks to replace the battery by freaking noob sony service centers.
It also aplies on the phone manufactured newly
Now i am tryng the new way and its been working 6hours without shutdown and turning off frequency.
Be patient, after organizing, I will post the new way
---------- Post added at 02:56 PM ---------- Previous post was at 02:53 PM ----------
DdKkw said:
Hi. Its Dk.
I am the one originaly posted those soltution on xda and gsm arena.
In real, if you get the battery replaced, you will suffer from permanent overheating and slow charging. Also, it takes 3 weeks to replace the battery by freaking noob sony service centers.
It also aplies on the phone manufactured newly
Now i am tryng the new way and its been working 6hours without shutdown and turning off frequency.
Be patient, after organizing, I will post the new way
Click to expand...
Click to collapse
Ps. The cause is not the battery, but the chipset and Sony's **** softwear
DdKkw said:
Hi. Its Dk.
I am the one originaly posted those soltution on xda and gsm arena.
In real, if you get the battery replaced, you will suffer from permanent overheating and slow charging. Also, it takes 3 weeks to replace the battery by freaking noob sony service centers.
It also aplies on the phone manufactured newly
Now i am tryng the new way and its been working 6hours without shutdown and turning off frequency.
Be patient, after organizing, I will post the new way
---------- Post added at 02:56 PM ---------- Previous post was at 02:53 PM ----------
Ps. The cause is not the battery, but the chipset and Sony's **** softwear
Click to expand...
Click to collapse
It can't be the software my phone never turned off not even once,no random reboots,nothing.Only thing is that it heats up when playing some online games but nothing so much after i'm done playing and leave it for cuple of minutes without using it and it cools down to the normal temperature...
Sent from my E5603 using XDA-Developers mobile app
I guess you are in good network condition, full of signal strength , even wifi.
Then you wont feel anything from this problem... and the shutoff problem is not only on m5,
almost every sony xperia series. even z5.
and basically, the phone turns off because of supply voltage. its rare to happen on battery as worldwidly.
DdKkw said:
I guess you are in good network condition, full of signal strength , even wifi.
Then you wont feel anything from this problem... and the shutoff problem is not only on m5,
almost every sony xperia series. even z5.
and basically, the phone turns off because of supply voltage. its rare to happen on battery as worldwidly.
Click to expand...
Click to collapse
Not really,everytime i get inside of a store my signal drops and the phone still doesn't reboot or "die".I even tried the test and it passed.
Sent from my E5603 using XDA-Developers mobile app
When your signal completely drops, you wont have overheat and shutdown. Because the phone wont even try to get the good signal.
But when you have subtle signal strength, the story changes.
CuZ the phone stays in the idle state for better signal strength.
Im testing with fast dormancy disabling. But not sure yet.
DdKkw said:
I guess you are in good network condition, full of signal strength , even wifi.
Then you wont feel anything from this problem... and the shutoff problem is not only on m5,
almost every sony xperia series. even z5.
and basically, the phone turns off because of supply voltage. its rare to happen on battery as worldwidly.
Click to expand...
Click to collapse
As a person who personally owned a Xperia M and is now owning a Xperia M5 and that also had close contact with Xperia S, Xperia U, Xperia C, Xperia ZL, Xperia E3, Xperia Z3 and Xperia Z3+ I can safely say that what you're claiming here is bullsh*t. There's one operator in my neighborhood that always have very poor signal (never more than one or two bars in network indicator) and those models I mentioned earlier NEVER shut off at those conditions, at maximum they got a little warm during huge data transfers (e.g. downloading/uploading a big file over mobile data) and nothing more.
Particularly with Xperia M5, there's the now known battery lock issue (even Sony officially acknowledged this). If your unit was from an earlier batch (generally manufactured in 2015), it may randomly shut off, not because of supply voltage, but because of RF interference: the battery on those models has poor shielding, which triggers the issue (you can get a free battery replacement just by going into service center, which will completely fix this issue on affected units). However, if your unit was from the new batch, manufactured in 2016, you're totally exempt from this issue. My unit, for example, was manufactured in 2016 and it never shut off randomly, nor it triggered battery lock issue (I can do the official testing procedure thousands of time and it always pass without issues). To be honest, until now I've never encountered any user with a Xperia M5 unit manufactured in 2016 having this issue.
And if it this "shut off due poor signal" issue you're claiming REALLY happens on "almost every Xperia series" why I can't find not only a single complaint when going into the forums of other Xperia devices, here at XDA?
mbc07 said:
As a person who personally owned a Xperia M and is now owning a Xperia M5 and that also had close contact with Xperia S, Xperia U, Xperia C, Xperia ZL, Xperia E3, Xperia Z3 and Xperia Z3+ I can safely say that what you're claiming here is bullsh*t. There's one operator in my neighborhood that always have very poor signal (never more than one or two bars in network indicator) and those models I mentioned earlier NEVER shut off at those conditions, at maximum they got a little warm during huge data transfers (e.g. downloading/uploading a big file over mobile data) and nothing more.
Particularly with Xperia M5, there's the now known battery lock issue (even Sony officially acknowledged this). If your unit was from an earlier batch (generally manufactured in 2015), it may randomly shut off, not because of supply voltage, but because of RF interference: the battery on those models has poor shielding, which triggers the issue (you can get a free battery replacement just by going into service center, which will completely fix this issue on affected units). However, if your unit was from the new batch, manufactured in 2016, you're totally exempt from this issue. My unit, for example, was manufactured in 2016 and it never shut off randomly, nor it triggered battery lock issue (I can do the official testing procedure thousands of time and it always pass without issues). To be honest, until now I've never encountered any user with a Xperia M5 unit manufactured in 2016 having this issue.
And if it this "shut off due poor signal" issue you're claiming REALLY happens on "almost every Xperia series" why I can't find not only a single complaint when going into the forums of other Xperia devices, here at XDA?
Click to expand...
Click to collapse
Have a look gsm arena. Xda is not the world
DdKkw said:
Have a look gsm arena. Xda is not the world
Click to expand...
Click to collapse
GSM Arena isn't the world either. But since you've mentioned GSM Arena, let's talk about GSM Arena, going into User Opinions about Xperia M5 you can see lot's of posts complaining about random shutdown (the known battery lock issue) but all of them made in 2015 (in other words, users from the first batch, which had the RF interference problem). You can't find a single post from 2016 about battery lock issue. And continuing on GSM Arena, I also visited User Opinions from the phones I mentioned earlier and didn't find anyone complaining about random shutdowns like you've claimed.
So, yes, what you've said before still makes no sense, like I said before, bullsh*t...
mbc07 said:
GSM Arena isn't the world either. But since you've mentioned GSM Arena, let's talk about GSM Arena, going into User Opinions about Xperia M5 you can see lot's of posts complaining about random shutdown (the known battery lock issue) but all of them made in 2015 (in other words, users from the first batch, which had the RF interference problem). You can't find a single post from 2016 about battery lock issue. And continuing on GSM Arena, I also visited User Opinions from the phones I mentioned earlier and didn't find anyone complaining about random shutdowns like you've claimed.
So, yes, what you've said before still makes no sense, like I said before, bullsh*t...
Click to expand...
Click to collapse
Hey mate. Then you think battery lock issue is separated from autoshutting down?
So 2016 manufactured phone has got something different other than battery.
But i think battery gets locked because of autoshutting down. Since my phone does show different battery percentage when autoshutdown happens.
And if 2016 manufactured phones have replaced battery, why would i see somebody still gets the problem after they have replaced their battery?
Its may of 2016 already.
So to finalize it, we can guess few situations.
1. Replacing phone battery only works in certain region. Which means sony hasnt fixed the problem.
Or
2. Its not battery issue. Sony put something else in new manufacturing.
3. Those comments are lying to disturb sony's income.
So its the why i cant trust your opinion that 2016 phones dont have the problem.
Thanks.
Change the Battery
Sphairax said:
(alternate fix)
hi, guys!!
This is my first post where I will show you how to fix the
Auto shutdown problem until we get an official fix from
Sony.
Let's start:
Go to the Dial pad and type*#*#3646633#*#*
This will take you to engineer mode
Now go to Bandmode>SIM1 and unthick EGSM900, GSM850, WCDMA-GLR-850, WCDMA-GSM-900.
Now click set and that's it.
You may experience worse reception in places with bad reception but atheist you will be able to use your phone, that's why it's a temporary fix. I have been using this method for one month and it has worked.
I'm not an expert so if I am wrong in something please correct me ��
Click to expand...
Click to collapse
This fix work for me, but the problem is the signial, i none.
So i change the battery and is working pretty well, i have two weeks without auto shutdown problem.
PD: My terminal was bring from China.
I upgraded to build 30.2.B.1.21, and I realised that Engineering Mode is gone! Now I can no longer apply the fix.
Shame on Sony for doing this!
For what we need E.Mod?mean i never used it before
Sent from my E5603 using Tapatalk
pren22 said:
For what we need E.Mod?mean i never used it before
Sent from my E5603 using Tapatalk
Click to expand...
Click to collapse
Read the first post in this thread.
aidfarh said:
Read the first post in this thread.
Click to expand...
Click to collapse
Thank you!Well then i don't actually need it then,i have my m5 for 8 months now and i never experienced those issues,not even a random reboot,so i can live without E.M.
Sent from my E5603 using Tapatalk
I received this phone on 1st July and today, 27th July, it just died on its own. Recently the camera module became wobbly and whenever the phone vibrates it rattles a lot.
Well, an hour ago i sent a whatsapp message to my friend, put the phone down, after a minute i picked it up to check, and lo and behold, it cant turn on anymore. It cant be battery issue because i know it had a more than 50% charge. I tried plugging in the charger and switching it on but it still doesn't work.
Called up Flipkart.com to claim my Mobile phone protection insurance . They will pick it up for repair. Hope all things goes well.
However, i am still unsure about the Swivel camera module. Dont know if it will hold up anymore seeing how it became loose so quickly. I trusted Asus, not anymore....
I made a youtube video showing its wobbly camera.
https://www.youtube.com/watch?v=8Rf24NTMS_o
Asus 6z dead
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
amol khedkar said:
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
Click to expand...
Click to collapse
Well i hope flipkart fulfills my request
There is no service centre in my State, or in my region. i live in the north east (Mizoram) I am screwed!!
Guys it started working again, out of nowhere.
Your video is unavailable so I can't tell if your camera is rattling more than mine. They should've implemented some kind of a lock when camera is not used and used a rubber coating or something in that camera hole so it would be at least quiet.
mikael_schiffer said:
Guys it started working again, out of nowhere.
Click to expand...
Click to collapse
Was your ZF6 rooted?
How much did you tune your ZF6?
Have you played with the developer settings?
This is why you never buy stuff made in China!
amol khedkar said:
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
Click to expand...
Click to collapse
can you me explain how the device is dead please ?
Have you unlocked the bootloader / flashed anything / rooted the device ? What did you do the last time it booted regularly ?
Click to expand...
Click to collapse
Thx
This happened to me too a few times. Fine one minute and the next screen will stay black. Pressing power does not do anything. You can not bott, restart you phone because nothing happens.
I am rooted and use xposed, custom kernel so I will not bother with Asus' service
What has worked for me every time is taking out the sim/SD card tray. Then powering on works.
my phone also died
This also happened to my zenfone 6 on the 28th June. Completely unresponsive (and removing the SIM tray didn't change anything). I bought it from Gearbest, who have agreed to replace it, but I'm still waiting, with no ETA so far. I loved the phone while it worked, so I'm a bit disappointed. BTW, if you don't need a selfie cam, a bit of silicone glue solves all the camera issues
echang8 said:
This is why you never buy stuff made in China!
Click to expand...
Click to collapse
It was just an user error (as with many other reported bugs), no device died:
https://forum.xda-developers.com/ze...ssion-asus-6z-zenfone-6-t3943175/post79972862
---------- Post added at 13:49 ---------- Previous post was at 13:45 ----------
johnmolyneux said:
This also happened to my zenfone 6 on the 28th June. Completely unresponsive (and removing the SIM tray didn't change anything).
Click to expand...
Click to collapse
Aren't you just using the Nova Prime Launcher and ASUS gestures instead of classic Navigation Bar? That could be a culprit of strange behaviour.
_jis_ said:
It was just an user error (as with many other reported bugs), no device died:
https://forum.xda-developers.com/ze...ssion-asus-6z-zenfone-6-t3943175/post79972862
---------- Post added at 13:49 ---------- Previous post was at 13:45 ----------
Aren't you just using the Nova Prime Launcher and ASUS gestures instead of classic Navigation Bar? That could be a culprit of strange behaviour.
Click to expand...
Click to collapse
I was using stock standard software. The phone had been on the charger overnight, and in the morning was dead - no response to pressing any combination of power and volume buttons. I followed a set of recovery instructions from gearbest, nonw of which worked, and then they asked me to return the phone.
I know there are many people waiting for this phone to be released, or shipped, and they're wondering what the holdup is?
I think Asus built themselves a lemon. While it looks cool, and has some decent specs, and many people want one, the fact is that many of those who already received theirs are sending them back because of semi-major issues and even complete failures of the device! So I think the delay in availability is Asus scrambling to get this thing fixed before it becomes a complete flop, assuming it hasn't already! I know that my interest has basically died and I will not even consider this phone until I read that many have the phone in hand and ALL the major bugs have been squashed!
jaseman said:
I know there are many people waiting for this phone to be released, or shipped, and they're wondering what the holdup is?
I think Asus built themselves a lemon. While it looks cool, and has some decent specs, and many people want one, the fact is that many of those who already received theirs are sending them back because of semi-major issues and even complete failures of the device! So I think the delay in availability is Asus scrambling to get this thing fixed before it becomes a complete flop, assuming it hasn't already! I know that my interest has basically died and I will not even consider this phone until I read that many have the phone in hand and ALL the major bugs have been squashed!
Click to expand...
Click to collapse
Do you have this phone ? how many people on this forum have their phones that are dead or sent back ? How many people do you know who have their phones dead ?
Envoyé de mon ASUS_I01WD en utilisant Tapatalk
echang8 said:
This is why you never buy stuff made in China!
Click to expand...
Click to collapse
Did you ever notice how many phones are actually made in China?
---------- Post added at 06:58 AM ---------- Previous post was at 06:56 AM ----------
_jis_ said:
Aren't you just using the Nova Prime Launcher and ASUS gestures instead of classic Navigation Bar? That could be a culprit of strange behaviour.
Click to expand...
Click to collapse
Using a different launcher should not brake the phone.
abprie said:
Using a different launcher should not brake the phone.
Click to expand...
Click to collapse
Sure.
I didn't say it would damage or break the phone, or that the phone would die. It's not even a third-party launcher error, but an ASUS gesture error that, in combination with some changes in developer settings (scaling), can cause the non-standard behavior of the launcher. This can surprise the inexperienced user and he or she may consider the phone broken. Like it was with Animation scale bug a few updates before.
---------- Post added at 11:01 ---------- Previous post was at 10:26 ----------
jaseman said:
the fact is that many of those who already received theirs are sending them back because of semi-major issues and even complete failures of the device!
Click to expand...
Click to collapse
I regularly attend discussion forums in several European countries about ZF6. I have encountered one case where a child threw a ZF6 into a mother's pool and one user who had one SW problem after another and constantly spammed the forum. But these problems were not device errors, but his ignorance of ZenUI and pure Android. Eventually, he bought a phone from a manufacturer he had been used to for years, and finally there is peace in the forum now.
Here at XDA it is different, most of the pseudo problems are endlessly discussed by those who have never held the ZF6 and fatal problems affect users mostly from an unnamed Asian country. Poor users from the same country most often complained about my previous Xiaomi Mi A1 with Android One about missing MIUI (!) and about slow updates (despite the fact that we have had regular monthly updates). Anyone can make his own conclusion. Most users do not deserve to use a smartphone at all because its complexity often exceeds their capabilities.
Then there are UK users complaining about slow filling of warehouse in stores and USA users who complain that the ZF6 is not on sale in their country yet.
I'm involved in the ZF6 user community in my country, and as far as I know none of them have had any fatal problem yet.
ASUS has only one problem, it did not expect such an interest and does not manage to produce in such quantity.
jaseman said:
So I think the delay in availability is Asus scrambling to get this thing fixed before it becomes a complete flop, assuming it hasn't already!
Click to expand...
Click to collapse
This is your personal pure and false speculation.
just too popular
I also think the number of actual incidences of broken zenfone 6 reports are very few, say less than 10, which is about par for the course in a new phone, and I think I've just been unlucky. The real problem here is that the phone is almost exactly what everyone has been wanting, and so every batch delivered to the retailers almost immediately sells out. Anyway, I'm really looking forward to getting my replacement, which can't come soon enough.
micky387 said:
can you me explain how the device is dead please ?
Thx
Click to expand...
Click to collapse
Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
But, the service center has fixed that issue and replace the camera also. The service center returned me the phone within 3 days (here at Pune, Maharashtra, India).
---------- Post added at 10:02 AM ---------- Previous post was at 09:59 AM ----------
mikael_schiffer said:
Well i hope flipkart fulfills my request
There is no service centre in my State, or in my region. i live in the north east (Mizoram) I am screwed!!
Click to expand...
Click to collapse
Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
But, the service center has fixed that issue and replace the camera also. The service center returned me the phone within 3 days (here at Pune, Maharashtra, India).
---------- Post added at 10:06 AM ---------- Previous post was at 10:02 AM ----------
amol khedkar said:
Mine is also dead, it went into a boot-loop. The wobbly camera is not an issue though its common to all devices, even reviewers have addressed this.
Flipkart just declined my request for a replacement, I went to the service center and they have told me that if it is a software issue then they will flash the new software or else they will give me a replacement.
Click to expand...
Click to collapse
Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
But, the service center has fixed that issue and replace the camera also. The service center returned me the phone within 3 days (here at Pune, Maharashtra, India).
echang8 said:
This is why you never buy stuff made in China!
Click to expand...
Click to collapse
Asus zenfone 6 or 6z not made in China it is made in Indonesia.
And plz describe details about u r phone dead story.
Sent from my ASUS 6Z[emoji769] using Tapatalk Pro[emoji2400]
amol khedkar said:
Actually, a friend of mine had changed a few settings from the developer options to make the phone faster. I don't remember the exact setting but after that the phone was dead.
Click to expand...
Click to collapse
Classical tinkering with a new phone without proper knowledge. So it was user error.
"to make the phone faster" as if ZF6 is not fast enough...