I'm not too sure how to start this so I'll just start in the beginning.
My phone is rooted and it has been for a while and i wanted to downgrade my play store to 3.7 but my phone came from the factory with the newest play store pre-installed so i couldn't just go into manage apps and uninstall updates because my phone never had 3.7 on it so i uninstalled the play store using my root uninstaller (like an idiot) and went through a time period of about a week where I couldn't even get the play store installed. last night i finally got it installed to the point where I could actually see the app in my apps list. So after getting the play store re-installed I thought i was finally done with this problem. However when i touch the app icon to open the play store the screen just hangs stays black for a few seconds before telling me that the google play store stopped working. so im stuck with the app closing pretty much right after i open it. If ANYONE has any idea what to do i would be extremely grateful.
Been searching a solution with no luck. When I try to update, or download new apps, I get an error for the google play store saying "APP NAME" could not be downloaded due to an error. (963). I have tried removing my google account and clearing cache in TWRP then readding my google account, but it still doesn't work. Any help would be appreciated.
I'm in the same boat with no real solution yet,... I'm working on it though. Tried clearing cache and reinstalling rom to no avail.
If you say you reflashed and it still didn't work try a full format. The problem could also lie in your account. Try your account in another phone (if available) or try creating a new account. Also it's strange that no mention of this error (963) can be found anywhere
I just started getting this error very annoying. Running stock, not rooted, htc one m8
Sent from my HTC6525LVW using Tapatalk
I'm having same issue I can't download or update from the play store. I'm on an htc one m8 rooted s off running latest bad boyz rom. I never had the problem before til after I updated the Rom.
I'm getting this error too.
Is there any fix for that ?
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
BerndM14 said:
I've also been getting this silly error lately. Seems that the connection keeps dropping the whole time and it constantly re-downloads the app/update. Just to have it throw out the error after a while.
I've got the updates to download eventually, after uninstalling the Google Play updates form apps in settings. After that it removed the generic Google Play icon from desktop/app drawer and replaced it with vendor.android.etcetc. At which point I could download the update fine but as soon as it started to install the entire Google Play crashed. It did this 3 times though, afterwards it installed the update fine and for some reason even the "Google Play" icon is back at homescreen/app drawer.
Don't know if it's a feasible solution but it worked for me to do updates. Seems like only HTC One m8 specific problem for now? I ran the updates at the same time from 4 devices(Galaxy S6 Edge, Note 10.1 tablet and a local carrier made android phone(cheapy in other words)). It worked on all of them except the HTC One M8.
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You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
I had this last night. I fixed it by uninstalling the updates to Play Store and clearing it's data/cache.
As an aside I had updated Play Store from APKMIRROR prior to this problem.
TwinAdk said:
You had the problem on 4 devices with the same Google account connected?? Have you tried switching to another Google account? Or have two added and changing the account?
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No, I said it seems like it might only be a HTC One M8 specific problem. I ran the same update on 4 devices(For a game) and the only one that had the error was my HTC One M8, all of the other devices updated all their various updates without any problems at all.
4 Devices, 4 different Google accounts. Only the M8 had error when updating.
Though by the looks of the post by Chris it seems that uninstalling the Google Playstore updates worked for him as well. Don't know if it might be a problem that crept in with the latest updates to M8 devices for Play store, but even if that is the case then I don't know why there aren't more people complaining about the same issue.
Just started having this particular problem as well. Had a similar issue earlier on but with a different error code and if I restarted my phone, I could download apps again no problem. Now, the only way for me to fix the problem is by uninstalling the updates to the Play Store. Wonder what the issue is.
Just trouble shooting here but, what kind of apps has everyone been having this problem with? I've only tried to download games recently and continue to have this problem. Every now and then one works. Gonna try some other kind of apps now and report back.
I'm also having trouble with the same error code. :/ I uninstalled an app and tried to reinstall it and this error code came up. I'm pretty sure last night several apps updated just fine though, so it's very strange. I'm just trying to download a free game that I haven't really had any trouble with before. I'm also on a m8. Clearing the search history and turning off WiFi didn't work.
Sorry to sound like a noob, but a couple people mentioned uninstalling the latest Google play store update but I have no idea how to go about doing this. Any help with that would be appreciated.
Update: Got it working again. I uninstalled the latest play store updates, opened it back up, got a different error code (906). Cleared the cache, uninstalled, opened back up and then it worked. Don't really know why.
Hi,
I had the same problem, too with my HTC One M8 (on Android Revolution HD 41.0). Uninstalling the Play Store Updates eventually worked for me. Though, for some reason I had to uninstall them twice. The reason could have been that at the first time, I had stopped the Play Store App previous to uninstalling the updates (only at the second time, when I didn't stop the app beforehand, a seperate uninstalling screen popped up).
Cheers
Update: It seems that it only worked for a short time. I could only install one app(which definetly didn't work beforehand) after about 15 minutes I tried to install another app which didn't work; however, when I repeatedly uninstalled the Play Store updates I could install the second app as well. Maybe the Play Store silently installed some updates in the meantime!? :/
Does anyone know how to prevent the Play Store from installing updates of itself automatically until the whole issue is fixed?
I have the same problem from today ,witch I think come from that I updated Google Play Service.
My fix
The way I fixed it was by deleting the files already downloaded (they accumulate after failed download to big amounts of memory) in ''HTC One_M8\Internal storage\Android\obb'' (you might want to delete updates from your Play Store app as well just in case).
name of the folder you want to delete might be hard to find but easy way to find it is by searching for the name of the publisher of the app you are trying to delete which you can find in play store on the app's page
hope it helps, good luck
I've uninstallled Google play store updates and cleared the cache, it is now fixed
error 936
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
Dan the wolf said:
I thing I found the problem. Some app put information on SD card. I remove the app information on SD card (move dack to internal Memory). Then I download the update. The update OK,no problem.
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You are absolutely right!
I have experienced this weird issue after moving to SD a lot of apps. So to sort it out it is necessary to uninstall and then install the each app from the playstore or just move them back to the internal storage before updating.
I'm running CM12, and I've noticed that whenever I reboot my phone (or power off, and power on), I'd be missing all my 3rd Party apps that I got from apk files instead of from the GPlay store. This would be alright, if it didn't uninstall my favourite Music player, PowerAmp.
Poweramp doesn't work correctly when installed from the Google Play store, because it doesn't correctly accept the license, even though I've purchased the unlocker. I've been forced to purchase it on their site, however, in order to use it, I need to install their apk file from their site, as the GPlay version doesn't offer activation via any other means.
Is anyone else experiencing this problem? If so, how did you fix it?
I realised this was happening to a lot of my apps, ones that I downloaded from Google Play as well, and it seemed to be happening at random. So I'm just going to go back to CM11, or just stock 4.1.2, as those were the most stable.
I have new htc 820 desire, bought a month back. Havent installed any custom rom or kernels. Not even rooted. Few days back my location based apps stoped working, like google maps, cab apps, etc. Google maps is opening but it is unable to determine my location. Even if location service is on along with gps. Then i noticed that my contacts are not getting synced with google. Even other apps are not getting synced and i am not getting any notifications either, which i used to get from various apps. None of my apps are disabled in app manager. I even tried to install a diff version of google play service but it dint installed. Google play service is not geting disabled from both app manger nor from play storre. I tried to clear chache and app data from play services but still nothing happened. Google play service in app manager seems unresponsive coz both uninstall and disable butons are frozen.. ill attach a screen shot.
Guys please help me out.. it seems a play service error..
It happened on July 25th 2018.
I was managing without rooting, with only side loaded Google Apps (Thanks to this forum), managing to get by with pretty much everything I needed in a phone. Occasionally I will hit a bump saying "Your phone doesn't support this app" because the Android is some defunct version. I will either get by without the app, or side load the apk and manage.
But, starting yesterday, WhatsApp is quitting out immediately with no visible error message. It just doesn't run. I think it happened after the latest WhatsApp update which happened on July 25th 2018.
Is this the end of the road?? WhatsApp is something I need in the phone.
What is my way forward.. other than buying a new phone?
For me, wapp sideloaded from play store works good. Some lags from sideloaded apps but is ok. Maybe u have an virus, I recommend to reinstall your rom
ozan2 said:
For me, wapp sideloaded from play store works good. Some lags from sideloaded apps but is ok. Maybe u have an virus, I recommend to reinstall your rom
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I side loaded WhatsApp Messenger version 2.18.217 from apkpure. That is working. Just lost a day's worth of messages. Not too bad. I also disabled auto app updates for Google play store.
But I still have one question. Since this WhatsApp version is side loaded, and not downloaded from Google Play Store, should I still be concerned about auto updates, or can I turn auto updates on, and this will remain undisturbed?
Thanks..