Hey i need your help yesterday i saw a problem with mi Xperia zl camera on every photo there are 4 black dots im using rom aur 6.2 it´s a hardware or a software problem ? thanks 4 your help
i attached a photo of the problem tks:victory:
rockmaker99 said:
Hey i need your help yesterday i saw a problem with mi Xperia zl camera on every photo there are 4 black dots im using rom aur 6.2 it´s a hardware or a software problem ? thanks 4 your help
i attached a photo of the problem tks:victory:
Click to expand...
Click to collapse
Have you check your camera len, could be dust on it ! or Len got scratches, in that case replace your device.
accts said:
Have you check your camera len, could be dust on it ! or Len got scratches, in that case replace your device.
Click to expand...
Click to collapse
That is BSS black spot syndrome where is problem with camera sensor, this problem appear on Xperia Z too, until now i cant find any solution except sent it to sony for replacement.
http://forum.xda-developers.com/showthread.php?t=2176655&page=26
accts said:
Have you check your camera len, could be dust on it ! or Len got scratches, in that case replace your device.
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Click to collapse
No my phone is perfect no scratches or dust i think is a hardware problem
kickthefreak said:
That is BSS black spot syndrome where is problem with camera sensor, this problem appear on Xperia Z too, until now i cant find any solution except sent it to sony for replacement.
http://forum.xda-developers.com/showthread.php?t=2176655&page=26
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Click to collapse
Replace of the phone or replace of only the sensor ?
rockmaker99 said:
Replace of the phone or replace of only the sensor ?
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Click to collapse
Are you planning to do it yourself ? If send it in, let Sony worry about it. If you still get a chance to exchange - get a new phone. Why would you have an imperfection phone, right ?
rockmaker99 said:
Replace of the phone or replace of only the sensor ?
Click to expand...
Click to collapse
Replace the phone
accts said:
Are you planning to do it yourself ? If send it in, let Sony worry about it. If you still get a chance to exchange - get a new phone. Why would you have an imperfection phone, right ?
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Click to collapse
thats right
I encountered the same problem and after reading a lot about the problem finally went to customer service center.I was sure that they'll replace camera or the phone but what turns out is that they just reflashed my device to one of the stock roms and the problem was gone. even after the problem appeared ,after upgrading to. 350 firmware, i found few of dots were gone.. So i am thinking it's a software problem. If you are rooted i would advise you to make a backup and flash rom again. May be new rom
Sent from my C6502 using xda app-developers app
dust inside the camera lens
I also encounter this issue with the dust particles inside the camera lens. Reading online I found that the only fix seems to be by having the lens module replaced by Sony.
The other problem I have is that I have no receipt available for this phone as I bought it online. Does anybody know if Sony will fix this w/o receipt? This should be more like a recall issue in my opininion.
I am in located in Canada. Thanks
ovexi said:
I also encounter this issue with the dust particles inside the camera lens. Reading online I found that the only fix seems to be by having the lens module replaced by Sony.
The other problem I have is that I have no receipt available for this phone as I bought it online. Does anybody know if Sony will fix this w/o receipt? This should be more like a recall issue in my opininion.
I am in located in Canada. Thanks
Click to expand...
Click to collapse
Just following up on the same issue: Sony replaced the lens module in my phone under warranty and without having to send the proof of purchase.
Hello guys, i am also having this problem on my Sony Xperia E3 dual phone since one week, i can clearly see this back spot while taking pics while taking pics in zoom mode, i don't know how this spot coming on pics, i am sure there is no dust particle on my camera yet,if anyone of you get solution for this please post here on this post, good morning to all developers and all members here my picture attached below with that black holo spot
Related
I received my Xperia ZL yesterday [03/22/2013] and whiles examining the device I noticed that the back cover piece was loose at the location of the charging port. You can clearly see that it is not flush with the rest of the cover/device. Also, when I push down on it, that section comes back up. I am not sure if the back cover is glued into place, but this part here is not. (see first pic)
Would Sony replace the phone for that defect?
I wasn't planning on getting a cover, but now I don't have a choice since I didn't want this to get worst and for the remaining back cover will start coming apart.
Any suggestions?
http://sdrv.ms/14kuhxs
Below are other pics of the ZL
I like the phone and it feels very nice in the hand. Over-all build is good except for the defect I found.
http://sdrv.ms/YMkKqR
http://sdrv.ms/ZcSwZE
http://sdrv.ms/YMkQyI
http://sdrv.ms/14kw8T9
http://sdrv.ms/YMkVTg
bhagiratha said:
http://sdrv.ms/14kuhxs
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Click to collapse
What Defect?
He means the gap between the back and the body at usb port. I think it's okay. He bought on ebay and I think sony wouldn't exchange it
Its perfectly fine. Just use your phone
Well, you should call Sony. They are going to release ZL in the US anyway - US version and yours (assuming yours is an import) have identical footprints with same housing and exterior casing. Sony repair center in the US definitely knows how to replace the cover. If things don't work out here, just contact the seller and ask for an exchange - or at least get the name of the country the phone is from. In the worst case, you can ship to Sony center in that country. Or you can wait for some ZL teardown video to pop up in near future and fix it yourself later
I would not bother with the minor defect as long as the phone is fully functional, but I understand most of the folks won't like this kind of imperfection.Very nice phone, by the way. I can't wait for the freaking US version - it's been a while
Sony is anal with warranty and these phone possibly don't have any warranty in the US unless it was made for the US market.
They will probably say there is a flat fee of $180 to get things fixed.
This is the only problem with buying stuff from eBay. Try to work it out with seller as that is your best choice.
just perfect
Well guys I have found another issue with my ZL.
As you can see from the video at this link .... http://sdrv.ms/13oVAHl
It has to do with the launching of apps either from the home screen or from the app drawer.
Really not sure what is causing this. I have reset three times, but the problem still persist.
p.s excuse the video, the angle is off and I was using my left hand to hold the L920.
bhagiratha said:
Well guys I have found another issue with my ZL.
As you can see from the video at this link .... http://sdrv.ms/13oVAHl
It has to do with the launching of apps either from the home screen or from the app drawer.
Really not sure what is causing this. I have reset three times, but the problem still persist.
p.s excuse the video, the angle is off and I was using my left hand to hold the L920.
Click to expand...
Click to collapse
You probblay have a rouge app causing this...
Seriously! ... I only have the basic apps I need for my work and what came with the phone. All the apps are installed via the Play Store. So how do I locate that so-called rouge app? I have had plenty of android phones before and have never had this particular issue.
bhagiratha said:
Well guys I have found another issue with my ZL.
As you can see from the video at this link .... http://sdrv.ms/13oVAHl
It has to do with the launching of apps either from the home screen or from the app drawer.
Really not sure what is causing this. I have reset three times, but the problem still persist.
p.s excuse the video, the angle is off and I was using my left hand to hold the L920.
Click to expand...
Click to collapse
bhagiratha said:
Seriously! ... I only have the basic apps I need for my work and what came with the phone. All the apps are installed via the Play Store. So how do I locate that so-called rouge app? I have had plenty of android phones before and have never had this particular issue.
Click to expand...
Click to collapse
Well from the Video it looks like a software issue. and not a hardware issue
bhagiratha said:
Well guys I have found another issue with my ZL.
It has to do with the launching of apps either from the home screen or from the app drawer.
Really not sure what is causing this. I have reset three times, but the problem still persist.
.
Click to expand...
Click to collapse
I have same issue. Did you install system update. I encountered this issue after update.
Yes I did.
Sent from my C6502 using xda app-developers app
bhagiratha said:
Yes I did.
Sent from my C6502 using xda app-developers app
Click to expand...
Click to collapse
So it will be something in upgrade than. Before that everything was ok.
I'm using nova launcher for now. I found Xperia home quite laggy.
bhagiratha said:
I received my Xperia ZL yesterday [03/22/2013] and whiles examining the device I noticed that the back cover piece was loose at the location of the charging port. You can clearly see that it is not flush with the rest of the cover/device. Also, when I push down on it, that section comes back up. I am not sure if the back cover is glued into place, but this part here is not. (see first pic)
Would Sony replace the phone for that defect?
I wasn't planning on getting a cover, but now I don't have a choice since I didn't want this to get worst and for the remaining back cover will start coming apart.
Any suggestions?
http://sdrv.ms/14kuhxs
Below are other pics of the ZL
I like the phone and it feels very nice in the hand. Over-all build is good except for the defect I found.
http://sdrv.ms/YMkKqR
http://sdrv.ms/ZcSwZE
http://sdrv.ms/YMkQyI
http://sdrv.ms/14kw8T9
http://sdrv.ms/YMkVTg
Click to expand...
Click to collapse
I have the zl the US variant and the back cover is the same like urs loosed at the usb port btw I checked 10 in the store is not a flaw is the way the Sony build it ,Made in China
Sent from my C6506 using xda app-developers app
Hi everyone,
I got my M8 in May (8 months of warranty remaining).The phone was working fine for the first 2 months, then whenever I tried to load the camera app I got a message "Unfortunately, Camera has stopped." It happened randomly not all the time, Force Stop and Clearing Cache didn't work. After reboot the camera app did load, but only the front-facing camera worked. I could see the rear camera in the options but couldn't select it. Then I thought I found a solution - Wiping Cache in Recovery worked. Anytime this happened I just wiped the cache in recovery and the Camera app functioned normally.
Last week when I tried to load the camera app I got a black screen and it minimised. Did the wipe and got the front facing camera only. Tried disable/enable Camera app and again wiped cache still nothing happened. Only the front camera is functional. Anyone ever faced this problem with the M8's camera.
I am keeping Factory Reset and Warranty as a last resort. (The HTC Service Center said they'll have to keep the phone for 5 days & I find it near impossible to spend that much time without a smartphone.)
*I don't have Lastpass installed and the phone is stock.
il_bruto said:
Hi everyone,
I got my M8 in May (8 months of warranty remaining).The phone was working fine for the first 2 months, then whenever I tried to load the camera app I got a message "Unfortunately, Camera has stopped." It happened randomly not all the time, Force Stop and Clearing Cache didn't work. After reboot the camera app did load, but only the front-facing camera worked. I could see the rear camera in the options but couldn't select it. Then I thought I found a solution - Wiping Cache in Recovery worked. Anytime this happened I just wiped the cache in recovery and the Camera app functioned normally.
Last week when I tried to load the camera app I got a black screen and it minimised. Did the wipe and got the front facing camera only. Tried disable/enable Camera app and again wiped cache still nothing happened. Only the front camera is functional. Anyone ever faced this problem with the M8's camera.
I am keeping Factory Reset and Warranty as a last resort. (The HTC Service Center said they'll have to keep the phone for 5 days & I find it near impossible to spend that much time without a smartphone.)
*I don't have Lastpass installed and the phone is stock.
Click to expand...
Click to collapse
Lol, why are you so addicted to your smartphone ? Let HTC enjoy with it for a few days, since they made it. Many of them had their M8's stocked up in the service centers for 2-3 weeks !. Go ahead and give it a shot, if Factory Reset doesn't work. :good:
Tej XFire said:
Lol, why are you so addicted to your smartphone ? Let HTC enjoy with it for a few days, since they made it. Many of them had their M8's stocked up in the service centers for 2-3 weeks !. Go ahead and give it a shot, if Factory Reset doesn't work. :good:
Click to expand...
Click to collapse
That's it. I've decided to take it tomorrow!
Will update on whether it was a software or hardware problem later when I get it back.
il_bruto said:
That's it. I've decided to take it tomorrow!
Will update on whether it was a software or hardware problem later when I get it back.
Click to expand...
Click to collapse
I'm like skeptical, but it might be a hardware issue. By the way, does your M8 have scratches on the display ?
Tej XFire said:
I'm like skeptical, but it might be a hardware issue. By the way, does your M8 have scratches on the display ?
Click to expand...
Click to collapse
No scratches on the display but I have a scratch on the rear camera strangely.
il_bruto said:
No scratches on the display but I have a scratch on the rear camera strangely.
Click to expand...
Click to collapse
Get the rear lens replaced for no charge. Can you update me once the device has been repaired ?
Tej XFire said:
Get the rear lens replaced for no charge. Can you update me once the device has been repaired ?
Click to expand...
Click to collapse
I'll try to get it replaced. Will update when done.
Tej XFire said:
Get the rear lens replaced for no charge. Can you update me once the device has been repaired ?
Click to expand...
Click to collapse
Just received my phone today. The service rep. said it was a software issue so they downloaded the latest firmware.
I told him I already had the latest firmware, to which he said they have some sort of online connection directly with HTC and that they get their firmware from there. Apparently not the same as downloading according to him. Anyway my Camera is working perfectly.
il_bruto said:
Just received my phone today. The service rep. said it was a software issue so they downloaded the latest firmware.
I told him I already had the latest firmware, to which he said they have some sort of online connection directly with HTC and that they get their firmware from there. Apparently not the same as downloading according to him. Anyway my Camera is working perfectly.
Click to expand...
Click to collapse
Cheers ! what about your camera lens ? Got it replaced ? Can you post an image of the scratches on your camera lens, if possible ? :good:
Tej XFire said:
Cheers ! what about your camera lens ? Got it replaced ? Can you post an image of the scratches on your camera lens, if possible ? :good:
Click to expand...
Click to collapse
Nope, they didn't replace it. I don't remember it being there when I purchased the phone, so probably I scratched it somehow.
il_bruto said:
Nope, they didn't replace it. I don't remember it being there when I purchased the phone, so probably I scratched it somehow.
Click to expand...
Click to collapse
A lot of times, our fingers reach the lens as a comfortable spot for holding the phone, as its too large. The same applies to others who use the device. They put their fingers into the camera cut outs for holding the phone firmly. Poor lens gets scratched in this process and all the M8 users suffer from the issue. The situation becomes worse when someone tries to clean the lens and finds out that the lens has been scratched. I have my wildfire up and running till date. I admit,but there is only a tiny scratch at the corner of the lens !
Hi, weeks ago i got a problem with my rear camera, so i send it for repair and they change the camera, but since i got he phone when i launch the camera it say that something is blocking the lens, when i check there is nothing. I tried removing the back cover and cleaning both the lens but the problem is still there. Any solution please? I dnt want my phone to be away for 3weeks again :/
kuihome21 said:
Hi, weeks ago i got a problem with my rear camera, so i send it for repair and they change the camera, but since i got he phone when i launch the camera it say that something is blocking the lens, when i check there is nothing. I tried removing the back cover and cleaning both the lens but the problem is still there. Any solution please? I dnt want my phone to be away for 3weeks again :/
Click to expand...
Click to collapse
Well, considering the situation it looks like they may have done something wrong. Did they repair it or send in a refurb?
.Ryker said:
Well, considering the situation it looks like they may have done something wrong. Did they repair it or send in a refurb?
Click to expand...
Click to collapse
They repaired it.
Black shadow on every camera mode ??
Either damage to the sensor or, more likely, a piece of dust beneath the glass. Definitely not a software issue.
Vclong2003 said:
Black shadow on every camera mode
Click to expand...
Click to collapse
Like like a hardware issue. Something similar happened to me on my Xperia zl, it was a known defect in that model. I think you should get it replaced if you are under warranty.
100rabh7791 said:
Like like a hardware issue. Something similar happened to me on my Xperia zl, it was a known defect in that model. I think you should get it replaced if you are under warranty.
Click to expand...
Click to collapse
But now the dot is not there anymore ???. I cant understand ???.
Vclong2003 said:
Black shadow on every camera mode
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Click to collapse
Vclong2003 said:
But now the dot is not there anymore ???. I cant understand .
Click to expand...
Click to collapse
Lmao lucky you but do keep an eye.
100rabh7791 said:
Lmao lucky you but do keep an eye.
Click to expand...
Click to collapse
Ok, thanks
hello every one I recenlty update the last update from google pixl 2xl with Android 11 and every things was good and after one month the front camera where crushing and exit from camera ... I try to wipe the cash and i did a downgrade of my android to android 10 and nothing change pls any one can help
and what's the issue is it a software probleme or hardware !!
i will be appreciated for help me ✌
It's most likely a hardware issue. Many people are facing this. Just type in "pixel camera not working" and you'll see a lot of articles talking about it. Permanent fix is to replace camera module
Verity. said:
It's most likely a hardware issue. Many people are facing this. Just type in "pixel camera not working" and you'll see a lot of articles talking about it. Permanent fix is to replace camera module
Click to expand...
Click to collapse
Try 30 minutes in the freezer
alquistador said:
Try 30 minutes in the freezer
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Click to collapse
No. You can check if camera is damaged using a strong neodymium magnet. Just google this.
Verity. said:
No. You can check if camera is damaged using a strong neodymium magnet. Just google this.
Click to expand...
Click to collapse
I did google and saw that. I am hoping someone on here reads this and explain why freezing my phone makes the camera work
I don't know. I don't recommend doing this since the water will condense on the internal parts of the phone (warm and cold difference) and you risk shorting something out or you risk damaging the battery.
does the update of the kernel version or downdrade it is worth for making camera working back !! and if i change the camera front modele will work !?? pleasssse help mee
HISHAM997 said:
does the update of the kernel version or downdrade it is worth for making camera working back !! and if i change the camera front modele will work !?? pleasssse help mee
Click to expand...
Click to collapse
did you ever try this?
Has anyone solved the problem with the cameras?