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Hi all, I am new here.
I had my new HTC Desire from T-Mobile delivered today. It's a good phone but I have a problem. They sent a phone with pre-release software installed. Every screen has a watermark stating "HTC Confidential" and numbers.
Any ideas of what I can do? I can't find the official rom anywhere to download. I phoned T-Mobile who couldn't do anything as they are out of stock. It was suggested I phoned back on Monday. Very helpful
I know from hotukdeals that there are at least 2 others with this problem and the lady at T-Mobile said there may have been a batch sent out incorrectly.
Here's the softwares versions if you are interested:
Firmware = 2.1
Baseband Version = 32.26.00.24U_4.04.00.03_
Kernal Version = 2.6.29-9882e023 htc-kernal and18-2#1
Build Number = 1.01.110.4 CL131766 test-keys
Software Number = 1.01.110.4
Browser version = WebKit 3.1
Thanks for any help.
(had to remove at symbol after kernal as forum won't allow it)
Take it back ASAP.
Meanwhile, just play with it.
It's not your fault and T-Mobile have to replace it.
I believe you can't upgrade the phone even if you did have the ability to download a new firmware.
Have you had a look at the contents of the SD card to see what goodies you mich have been accidentally given?
If your recovery img accepts files signed with test keys, this could be really good news
SGTDavePwnage said:
Have you had a look at the contents of the SD card to see what goodies you mich have been accidentally given?
Click to expand...
Click to collapse
No didn't think of that, will have a look and report back!
Maybe being stupid but I can't see where you go to browse the SD card?
Either plug your handset into a pc and browse it via your pc or take the sdcard out and put it into a card reader in your pc
If your on msn, PM me your details if you get stuck
Connected to PC but Vista couldn't find a driver
Or go to the android market and download any file browser?
There are lots available that are also free
pd555 said:
Connected to PC but Vista couldn't find a driver
Click to expand...
Click to collapse
When you plugged into your pc, did you specify "Disk Drive" as the usb mode?
rdgut said:
Or go to the android market and download any file browser?
There are lots available that are also free
Click to expand...
Click to collapse
Good thinking. Got Astro. Nothing of any note on there.
Have you checked your bootloader version and info? You never know you could have an S-OFF variant
I would laugh it he found some interesting information about either HTC or Tmobile on this phone
It would be great if your Desire was the key to rooting the device!
O and O said:
It would be great if your Desire was the key to rooting the device!
Click to expand...
Click to collapse
I hope so! OP, please make sure you report back here what you find - you may end up being a hero!
Check your bootloader. If it's S-OFF, party, for you will be the only one with a rooted Desire, and then use a RUU to update to a production version.
Does your keyboard have the speech to text button? If so, can you see if it works? I've just noticed that some of the older reviews on Youtube clearly show the button while it looks as though more recent roms have disabled it. From what I gather, this is because Google wants to keep this exclusive to the Nexus for the time being.
It would be cool if you have a rom which has this...
If your interested in installing a new HTC rom onto your device give me a quick PM
coolbho3000 said:
Check your bootloader. If it's S-OFF, party, for you will be the only one with a rooted Desire, and then use a RUU to update to a production version.
Click to expand...
Click to collapse
Wouldn't have a clue how to do that. Let me know how and I'll take a look.
Here is how to find out
1.Turn off your phone
2. Hold down the volume up/down button. and while holding this down press the power button.
3. release all buttons when the phone turns on.
If you write down all the text that you see at the top left of the screen and post it here we will be able to tell you
O and O said:
It would be great if your Desire was the key to rooting the device!
Click to expand...
Click to collapse
LMAO
OP may have the Holy Grail of rooted phones in his hands...and he wouldn't even have known. I will be keeping my eye on this thread! Some interesting info may or may not come out of this.
I Just got this phone today, and the software version is 1.19.707.1 Singapore or Asia WWE I think so. I have read that this phone cant be updated?
What can I do If someone can give me the links to upgrade or any conclusive info on this software and phone. I see most people are on 1.29 and this is way ahead of what I have with 1.19.707.1
Other than being on this outdated software the phone seems to operate really good other than battery life, which is why I want to update the phone. I have been using it all day and nothing seems wrong as of yet? I didn't do any extensive testing just using everyday apps, so far no flicker or build quality issues that Ive noticed. It was made in China at least that's what it says on my IMIE information paper but on the back of the booklets say made in Malaysia.
Anyways any help would be appreciated if this is a non-updatable version why would Negri sell this phone, if so I'm pissed!
I just need a lead I have flashed a lot of Tablets and Sammy phones in my time but HTC is new to me. Any help would be really appreciated. Maybe someone can help me out here I did a search and read some pages and other people have had the same problem, but really didn't address how to update, when they updated they said it messed their phone up, something about 0% battery after they updated? So I'm really confused now on what to do. Once again thanks for any help in advance.
Might be lucky and have S off.
Yeah I wish, Even though I really don't know what S-Off is but I've been reading about it, full control of your phone, right? Sounds Like a more advanced version of SuperUser. This is my first phone other than Samsung.
Hold down power and both volume plus and minus at the same time and have a look. Only s off I have seen was a 1.19 software
Ive been reading is there any way out of this software or am I stuck because I'm pretty pissed right now. I've been up all night and it doesn't seem to be a solution!!!! My phone is completely stock. No S-Off by the way. I'm really PISSED OFF right now I guess there's no way to get out of this software version, unless I'm in Asia!!! They already have newer versions out in Asia I think 1.28.xxx and I'm stuck on 1.19.707.1 pre-release. So what now either send it back to Negri for a refurbish because of their return policy sucks, or can I even put root on this phone I read somewhere that I cant even root it, It will say that I have 0% battery life? I don't know but I'm mad as hell. How are they sending out phones with software that is beta - pre released? Someone on here who knows HTC devices get me out of this mess. This aint a good first experience with HTC phones........
EDIT
Ok I finally found some info I guess I can flash this RUU_ENDEAVOR_U_ICS_40_hTC_Asia_WWE_1.28.707.10_Radio_1.1204.103.14_release_257076_signed.exe ---- I have a CID_40 Unit Stock no mods I hear its Singapore, but that file will work, I guess. The only thing is I don't know how to flash this file? Can any help, send me to a guide or link on how to flash these? I tried it while the phone was on in usb debug mode didn't work it gave error 107 I think.
No one else has had this issue? I might send this phone back...... I don't want to stay on the very first release of software, etc. forever. This phone is excellent in every other way no flaws at all. This is the last thing I was worried about before it arrived. I've been up all night trying to figure this out.
Yes same issue!! please let me know what you did. Driving me nuts. considering rooting and installing custom rom but would rather not if possible.
Anyone else?
would a factory reset help kick a update into gear?
lost.
drvsbsm said:
EDIT
Ok I finally found some info I guess I can flash this RUU_ENDEAVOR_U_ICS_40_hTC_Asia_WWE_1.28.707.10_Radio_1.1204.103.14_release_257076_signed.exe ---- I have a CID_40 Unit Stock no mods I hear its Singapore, but that file will work, I guess. The only thing is I don't know how to flash this file? Can any help, send me to a guide or link on how to flash these? I tried it while the phone was on in usb debug mode didn't work it gave error 107 I think.
Click to expand...
Click to collapse
If you have the RUU, just plug the phone in (do nothing special) and run the RUU from your pc. It'll do the rest for you. Once you're udated with the RUU you should see OTA's flow normally.
M.
Edit - I also found the RUU to work from fastboot as well. Hold Vol- when turning on phone, then use vol buttons to pick fastboot and power to select. Plug into computer and you should see it change to "fastboot usb". Then run the RUU on your pc.
I also found the RUU to work from fastboot as well. Hold Vol- when turning on phone, then use vol buttons to pick fastboot and power to select. Plug into computer and you should see it change to "fastboot usb". Then run the RUU on your pc.
Click to expand...
Click to collapse
This is what I did put ruu_endeavor_u_ics_40_htc_asia_wwe_1.26.707.4_radio_1.1204.90.13_release_252708_signed.exe on your PC put phone in fastboot mode run the RUU on PC and it will flash and update you. After you get that on your phone you will instantly get a message saying you have another OTA update in you status pull down bar, that will update you to 1.28.707.10. You will also need the drivers from HTCdev to run the file, I'm pretty sure.
drvsbsm said:
This is what I did put ruu_endeavor_u_ics_40_htc_asia_wwe_1.26.707.4_radio_1.1204.90.13_release_252708_signed.exe on your PC put phone in fastboot mode run the RUU on PC and it will flash and update you. After you get that on your phone you will instantly get a message saying you have another OTA update in you status pull down bar, that will update you to 1.28.707.10. You will also need the drivers from HTCdev to run the file, I'm pretty sure.
Click to expand...
Click to collapse
Why use the 1.26 RUU when the 1.28 one is available? Makes no sense...
please help me
I just need to know plain and simple if i do this:
1) root my phone.. (i don't know how to if i will get 1.85 in my phone. I would always want to keep it stock version without unlocking bootloader so please anyone provide me files to just run a batch file in debugging mode that will make me get root please?!)
2)then going in /system/build.prop
Add: qemu.hw.mainkeys=1 to the bottom of the file
and Reboot .
this will remove the three dots menu option right?! (as i just need this to be removed only)
but the three main capacitive buttons after all this, will they work all normally as they do, like back button will make app go back, middle home button will work same as home button and last button i guess it opens recent apps? and it will work the same way aswell?!
and as if the three dots menu button will be disabled/gone... so when playing game and i would want to exit it, then by just pressing back or home key will do and close the app or will it still be running in backgroud?! or what should i be doing then?!
please help so i be prepared i promise to thanks many posts who would help
waiting impatiently for replies ...
In the new software base (2.05) that should be official in some weeks it is disabled by default...you can read about it in this thread
edit: and HERE
muamers said:
In the new software base (2.05) that should be official in some weeks it is disabled by default...you can read about it in this thread
edit: and HERE
Click to expand...
Click to collapse
u mean the three dots menu issue will be gone with that new update ?!
shantusingh said:
u mean the three dots menu issue will be gone with that new update ?!
Click to expand...
Click to collapse
You can already instal a custom ROM and do that if you want (because there are already ROMs with this new software base) ... but if you dont want to root your device (so you dont loose your warranty) it will be fixed in the next update
The menu button isn't that much of an issue, but fair play on HTC giving us the option to change it
muamers said:
You can already instal a custom ROM and do that if you want (because there are already ROMs with this new software base) ... but if you dont want to root your device (so you dont loose your warranty) it will be fixed in the next update
Click to expand...
Click to collapse
yes u are right i just read this: new solution for the 3Dot menu! we can change it on the fly in the display options, with option for long hold recent apps for menu or vice versa or the 3dot menu, display menu is now called display gestures and buttons
and there would be changes with that, and really should be... so will update when the stock update will come
sir i want to root my phone, but dont want to unlock the bootloader.. So please can u tell me the files or thread if there is a way by which i can root my phone easily by being in debugging mode and running a batch file, which will make phone restart several times and in end i get root?! so i be able to remove bloatwares
shantusingh said:
yes u are right i just read this: new solution for the 3Dot menu! we can change it on the fly in the display options, with option for long hold recent apps for menu or vice versa or the 3dot menu, display menu is now called display gestures and buttons
and there would be changes with that, and really should be... so will update when the stock update will come
sir i want to root my phone, but dont want to unlock the bootloader.. So please can u tell me the files or thread if there is a way by which i can root my phone easily by being in debugging mode and running a batch file, which will make phone restart several times and in end i get root?! so i be able to remove bloatwares
Click to expand...
Click to collapse
Can't be done, you currently HAVE to unlock to root
EddyOS said:
The menu button isn't that much of an issue, but fair play on HTC giving us the option to change it
Click to expand...
Click to collapse
so fair play can help not show those three dots menu during game play aswell ?! if yes then what button will make the options menu pop-up in the coming soon stock version ?!
BTW, try to read your signature from time to time
EddyOS said:
Can't be done, you currently HAVE to unlock to root
Click to expand...
Click to collapse
nevermind ill keep the phone unrooted then and will remove some apps from it which can just be uninstalled normally if possible.... and as its "quadcore" wow my pc isnt quadcore lol !! so i don't think so i would need that....
and further update will give options to diable three dots stuff, etc
so that's pretty much it...
but just one thing here's a thread : http://forum.xda-developers.com/showthread.php?t=1709424
why this guy said this ?! " After you are rooted, I strongly suggest you unlock your bootloader immediately!! "
what will happen if i don't ?!
nevermind that i guess the root is for HTC One XL (otherwise known as the AT&T HTC One X)
shantusingh said:
but just one thing here's a thread : http://forum.xda-developers.com/showthread.php?t=1709424
why this guy said this ?! " After you are rooted, I strongly suggest you unlock your bootloader immediately!! "
what will happen if i don't ?!
Click to expand...
Click to collapse
Nothing, because thats not our phone, thats the Snapdragon OneX (the dual core one) ... we cant root without unlock the bootloader before
muamers said:
Nothing, because thats not our phone, thats the Snapdragon OneX (the dual core one) ... we cant root without unlock the bootloader before
Click to expand...
Click to collapse
true just got that cleared with a member who has that onexl phone
sorry got confused.... anyways so the bottom line i am getting htc one x nvidia tergra 3 quadcore today friends!! thanks for your help.....
just if possible at a later time if a way comes out to easily root it without unlocking bootloader, please do let me know i'll be ready to donate for it.....
shantusingh said:
true just got that cleared with a member who has that onexl phone
sorry got confused.... anyways so the bottom line i am getting htc one x nvidia tergra 3 quadcore today friends!! thanks for your help.....
just if possible at a later time if a way comes out to easily root it without unlocking bootloader, please do let me know i'll be ready to donate for it.....
Click to expand...
Click to collapse
Keep my fingers crossed for you
And for the rooting ... keep an eye on this thread, we are really close to get S-OFF for the OneX ... after that, you can do with your device whatever you want (just the sky will be a border)
muamers said:
Keep my fingers crossed for you
And for the rooting ... keep an eye on this thread, we are really close to get S-OFF for the OneX ... after that, you can do with your device whatever you want (just the sky will be a border)
Click to expand...
Click to collapse
lol i don't even know what s-off is, but i got it i guess that by this i would be able to root it or do whatever i want or something like that.... so i just need the easy way to just get root, nothing more no unlocking,etc
though thanks i will definately keep an eye on it and if something like wise what i am looking for is shared i'll ask you guys and u can help me what should i do on it
will sleep now, best regards... tc !!
Hello folks!
Please excuse my very basic questions here. I've never worked with HTCs before, but this one just came along my way.
First of all, this is about a HTC One XL. It's not an AT&T model (it's from Germany, in fact), but the only XL forum I could find here on XDA that was related to the XL was the AT&T XL forum. So I hope I'm at least posting in the right forum here?
So I got a One XL today which has what seems to me like a hardware problem - it does not recognize the sim and it's the first time I'm holding a HTC in my hands.
It's still under warranty, but before sending it in, I will have to make sure no one fiddled with it. That would have the warranty void and create costs just to get the phone back from service.
What I'd like to do - 1. Reflash the phone with stock firmware, just to make sure it has nothing to do with a weird software problem
2. Check whether the bootloader has been unlocked since I guess that would void the varranty too? If that's the case I would of course want to relock it before sending it in.
So how do you guys flash HTCs? Flashtool? Fastboot?
Also, I wasn't able to connect to HTC Sync Manager, even though the drivers seem to be installed correctly, the phone detected the connection and switched to USB debugging...but nothing...
Thank you very much for your help :victory:
SteesXL said:
Hello folks!
Please excuse my very basic questions here. I've never worked with HTCs before, but this one just came along my way.
First of all, this is about a HTC One XL. It's not an AT&T model (it's from Germany, in fact), but the only XL forum I could find here on XDA that was related to the XL was the AT&T XL forum. So I hope I'm at least posting in the right forum here?
So I got a One XL today which has what seems to me like a hardware problem - it does not recognize the sim and it's the first time I'm holding a HTC in my hands.
It's still under warranty, but before sending it in, I will have to make sure no one fiddled with it. That would have the warranty void and create costs just to get the phone back from service.
What I'd like to do - 1. Reflash the phone with stock firmware, just to make sure it has nothing to do with a weird software problem
2. Check whether the bootloader has been unlocked since I guess that would void the varranty too? If that's the case I would of course want to relock it before sending it in.
So how do you guys flash HTCs? Flashtool? Fastboot?
Also, I wasn't able to connect to HTC Sync Manager, even though the drivers seem to be installed correctly, the phone detected the connection and switched to USB debugging...but nothing...
Thank you very much for your help :victory:
Click to expand...
Click to collapse
Sorry but no - this is definitely the wrong forum! This is for the HTC One X which is a quad core Tegra 3 device only capable of 3g. Yours is an XL which will be a dual core Qualcomm device for LTE.
Your best bet is to go back over to the HTC One XL forum. I realise it only refers to American variants but that device has the same hardware as yours.
surrealjam said:
Sorry but no - this is definitely the wrong forum! This is for the HTC One X which is a quad core Tegra 3 device only capable of 3g. Yours is an XL which will be a dual core Qualcomm device for LTE.
Your best bet is to go back over to the HTC One XL forum. I realise it only refers to American variants but that device has the same hardware as yours.
Click to expand...
Click to collapse
Thanks, I just read up a little bit and realized what you just said: It's running on a different chipset.
If a mod could move the thread, I'd be really thankful.
At the same time, I don't think that the questions I have just asked are chipset specific.
SteesXL said:
Thanks, I just read up a little bit and realized what you just said: It's running on a different chipset.
If a mod could move the thread, I'd be really thankful.
At the same time, I don't think that the questions I have just asked are chipset specific.
Click to expand...
Click to collapse
To check if the phone has ever been "tampered" with.
1) Ensure the Fast Boot mode in Settings > Power > Fast boot is OFF.
2) Switch off the phone
3) Power the phone on while holding the volume down button.
If the top it says "Locked" then it has never had its bootloader unlocked. If it says "Relocked" then it has been unlocked in the past. If it says "Unlocked"... you get the idea
surrealjam said:
To check if the phone has ever been "tampered" with.
1) Ensure the Fast Boot mode in Settings > Power > Fast boot is OFF.
2) Switch off the phone
3) Power the phone on while holding the volume down button.
If the top it says "Locked" then it has never had its bootloader unlocked. If it says "Relocked" then it has been unlocked in the past. If it says "Unlocked"... you get the idea
Click to expand...
Click to collapse
Awesome! That's the info I needed.
So the HTCs come with a recovery, nice!
It's "Locked" so that's very good news for me
Now I just gotta find out how to flash it and/or why in the world it won't connect to HTC Sync Manager.
Thanks again! :good:
SteesXL said:
Awesome! That's the info I needed.
So the HTCs come with a recovery, nice!
It's "Locked" so that's very good news for me
Now I just gotta find out how to flash it.
Thanks again! :good:
Click to expand...
Click to collapse
No worries. But if you are "Locked" then all you need to do is go to Settings > Backup & Reset > Reset phone.
You won't be able to flash anything if it's locked anyway. Job done!
Edit: On a side note, the chassis for the SIM card holder on phone is a bit temperamental. My old SIM card which worked in every phone I tested on often booted to say "No SIM". I ordered a brand new SIM and it's worked well since.
You also have to hope the issue isn't related to the IMEI being barred and hence you are not allowed to register on any networks.
surrealjam said:
No worries. But if you are "Locked" then all you need to do is go to Settings > Backup & Reset > Reset phone.
You won't be able to flash anything if it's locked anyway. Job done!
Edit: On a side note, the chassis for the SIM card holder on phone is a bit temperamental. My old SIM card which worked in every phone I tested on often booted to say "No SIM". I ordered a brand new SIM and it's worked well since.
You also have to hope the issue isn't related to the IMEI being barred and hence you are not allowed to register on any networks.
Click to expand...
Click to collapse
I actually tried different sims. I always have some at hand since I saved all the ones that I have collected while travelling...
It doesn't often say No SIM, it does never detect a SIM.
I'm not sure, but I'd guess I'd get a different error if the IMEI was barred.
Done a reset earlier today, it didn't change anything. But if the bootloader has to be unlocked to flash, then I can be sure this has not been done before. Peace of mind when sending in the phone to service
It seems to be a great device by the way.
(Update HTC M8s, Not HTC M8)
Recently my HTC M8s started acting up, I tried turning it on and so it did, although this time instead of booting up, it stayed on the HTC One logo screen, with around twenty minutes of waiting I tried turning it off since I seen it was going no where, which didn't work.
I found out I had to hold the power button and the volume up button for a number of seconds before it turns off.
I have accessed the reboot menu and tried a factory reset, as well as a cache wipe, but both have failed and I have not been able to get passed the Frozen Logo Screen/Blank Black Screen (Depending on which one comes up)
The issue still hasn't been resolved and none of the solutions have worked for me so far.
I'd appreciate anyone listing any solutions below.
:highfive:
Is the phone modded (unlocked bootloader, TWRP, custom ROM, root, etc.) or fully stock?
redpoint73 said:
Is the phone modded (unlocked bootloader, TWRP, custom ROM, root, etc.) or fully stock?
Click to expand...
Click to collapse
I don't think it's modded. I'm not sure what that means, but I've not had anything done to it.
DunDat said:
I don't think it's modded. I'm not sure what that means, but I've not had anything done to it.
Click to expand...
Click to collapse
If you don't know what an unlocked bootloader, TWRP, etc. are, than the phone wasn't modified by you. Although, that doesn't mean it wasn't modified by a previous owner (unless you know for fact its factory new when you got it).
On the bootloader screen (white screen with Android mascots at the bottom) what does it say for OS number, near the top, in green font?
On that screen, it will probably also say "Software status: Official" on the first line, and 2nd line "LOCKED"
Please confirm that, or state what it says if its other that what I've stated.
redpoint73 said:
If you don't know what an unlocked bootloader, TWRP, etc. are, than the phone wasn't modified by you. Although, that doesn't mean it wasn't modified by a previous owner (unless you know for fact its factory new when you got it).
On the bootloader screen (white screen with Android mascots at the bottom) what does it say for OS number, near the top, in green font?
On that screen, it will probably also say "Software status: Official" on the first line, and 2nd line "LOCKED"
Please confirm that, or state what it says if its other that what I've stated.
Click to expand...
Click to collapse
Yeah that's there.
Hello?
DunDat said:
Hello?
Click to expand...
Click to collapse
He's offline for now ... he will respond to you when he's back online.
But he asked you a question what the OS no. on the bootloader is but your answer is "yeah, that's there". Please answer correctly when asking for help, no answer no help.
ckpv5 said:
He's offline for now ... he will respond to you when he's back online.
But he asked you a question what the OS no. on the bootloader is but your answer is "yeah, that's there". Please answer correctly when asking for help, no answer no help.
Click to expand...
Click to collapse
I didn't realize he was asking for the number, I thought he was asking me if I could see it.
OS-1.11.61.10 Is the number >->
DunDat said:
I didn't realize he was asking for the number, I thought he was asking me if I could see it.
OS-1.11.61.10 Is the number >->
Click to expand...
Click to collapse
The OS no. doesn't look like a OS for M8.
I believe it is a M8s (m8ql_ul) not M8 (m8_ul).
I have to go now. While waiting for someone's respond, read thru M8s section for info.
I believe there's a RUU for your device version there.
Note : your device is still under warranty I guess, claim that rather than trying to fix it yourself.
ckpv5 said:
The OS no. doesn't look like a OS for M8.
I believe it is a M8s (m8ql_ul) not M8 (m8_ul).
I have to go now. While waiting for someone's respond, read thru M8s section for info.
I believe there's a RUU for your device version there.
Note : your device is still under warranty I guess, claim that rather than trying to fix it yourself.
Click to expand...
Click to collapse
I think it's stuck in a reboot loop, or something related to the SD card.
DunDat said:
I didn't realize he was asking for the number, I thought he was asking me if I could see it.
Click to expand...
Click to collapse
Seems pretty clear to me, what my question was:
redpoint73 said:
what does it say for OS number, near the top, in green font?
Click to expand...
Click to collapse
ckpv5 is correct, this looks like the M8s.
You can try the same version number 1.11.61.10 RUU from here: http://forum.xda-developers.com/htc-one-m8/one-m8s-general/make-custom-recovery-htc-one-m8s-t3114245
There are instructions on how to run the RUU here: http://forum.xda-developers.com/htc-one-m8/one-m8s-general/help-thread-htc-one-m8s-to-stock-howto-t3190238