Develop Bugs

External sdcard woes

Before owning the Note 2, I had the S3. The problem with the scared happens on both phones.
When I first got the Note, I removed the sdcard from the S3 and put it straight into the Note.
No media showed up. Formatted in phone, transferred media, all working as it should.
Today, add a video to card, doesn't show. Add a photo, doesn't show.
Format card, transfer media. Nothing shows up.
Am reluctant to buy another card as I tried three Cards in the S3, and the problem was present with all of them.
PS using root explorer I can find all the media, and play them in their respective apps.
Sent from my GT-N8010 using xda app-developers app

saldawop said:
Before owning the Note 2, I had the S3. The problem with the scared happens on both phones.
When I first got the Note, I removed the sdcard from the S3 and put it straight into the Note.
No media showed up. Formatted in phone, transferred media, all working as it should.
Today, add a video to card, doesn't show. Add a photo, doesn't show.
Format card, transfer media. Nothing shows up.
Am reluctant to buy another card as I tried three Cards in the S3, and the problem was present with all of them.
PS using root explorer I can find all the media, and play them in their respective apps.
Sent from my GT-N8010 using xda app-developers app
Click to expand...
Click to collapse
solution might be here:
http://forum.xda-developers.com/showthread.php?t=1410262

Thanks, for some reason that works for my videos, but not with photos and music!!!!
And that is more of a workaround than a solution. Ideally I would like for it to work as it should. Impossible for me to go back to stock as I will always need root to vieww my media(ok, I will probably always be rooted, but I want the option)
Edit: tried again and my music and photos are now showing (using Directory Bind)
Sent from my GT-N8010 using xda app-developers app

Ive had issues like this on my EVO. Try installing a "media scan" app from the market. It rescans all media content on the phone and then if you want you can remove the app after its done. I had 2 years worth of photos on my 16GB SD class 10 and no pictures or video thumbnails / pictures at all would show. Ran the app and fixed all the issues.

I did try a couple of those apps yesterday.I dont know if either one worked.I mean I know nothing showed up, but it was as though they never actually run.

Same issue
:crying:
I tried formatting several times and copied the data back, nothing helped. Also copying files from my comp to the sd card and internal storage in the phone is very slow. I bought the device yesterday, its stock unrooted.

I don't believe media (pictures/video) show up until mediascanner detects them and sticks in some internal database.
So just copying files onto your external card and popping it in isn't going to work.
media scanner is normally triggered during a reboot, and some apps can trigger it. (generally via 'rescan media' buttons).
Also make sure you don't have a .nomedia file there, as that causes media scanner to skip the directory.
( media scanner can really grind on directories with tons of files )
- Frank

ChodTheWacko said:
I don't believe media (pictures/video) show up until mediascanner detects them and sticks in some internal database.
So just copying files onto your external card and popping it in isn't going to work.
media scanner is normally triggered during a reboot, and some apps can trigger it. (generally via 'rescan media' buttons).
Also make sure you don't have a .nomedia file there, as that causes media scanner to skip the directory.
( media scanner can really grind on directories with tons of files )
- Frank
Click to expand...
Click to collapse
I tried a different memory card from my old Sensation and it read the files perfectly... can any of you help me with the copying speed.. it took me 35 mins to copy 1.20GB... just to be sure i i tried to copy the same date using the same data cable and the same usb port, onto my wildfire, and it copied it pretty fast. Any idea ?

HTCfreak! said:
I tried a different memory card from my old Sensation and it read the files perfectly... can any of you help me with the copying speed.. it took me 35 mins to copy 1.20GB... just to be sure i i tried to copy the same date using the same data cable and the same usb port, onto my wildfire, and it copied it pretty fast. Any idea ?
Click to expand...
Click to collapse
It sounds like the Sensation card just has slower transfer rates. While your wildfire has faster transfer rates but you are experience issues on the phone side.
Just to confirm, you have formatted both cards the same way and one works and the other doesn't? If possible try to format the card from the phone. Have you tried a sandisk card?
Daniel

dachness said:
It sounds like the Sensation card just has slower transfer rates. While your wildfire has faster transfer rates but you are experience issues on the phone side.
Just to confirm, you have formatted both cards the same way and one works and the other doesn't? If possible try to format the card from the phone. Have you tried a sandisk card?
Daniel
Click to expand...
Click to collapse
Both the cards are Sandisk 8gb cards, both formatted on the Note 2. I transferred data to card A when its in the wildfire, i formatted the card and put it in the note and formatted it again, and tried to copy the same data to card A, it takes more than 3times the amount of time... data transfer has been slow to the card while its in the note

I have read somewhere that there is a " .nomedia " folder somewhere. Delete that and see what happens.

nm8 said:
I have read somewhere that there is a " .nomedia " folder somewhere. Delete that and see what happens.
Click to expand...
Click to collapse
Also on top of that, when you formatted the SDCard did you format in the PC or in your phone through recovery? You will want to format through recovery.
I would recommend upgrading to an ext partition and then formatting again (if you don't need the ext). I have found that even formatting the SDCard on some roms (because the way they work) it doesn't wipe everything and upgrading the to ext actually changes the file system of the SDCard rather than a quick format. Then only copy your media back to the card. Dont copy everything like .android, data, and stuff like that. Just what you want to keep.

HTCfreak! said:
Both the cards are Sandisk 8gb cards, both formatted on the Note 2. I transferred data to card A when its in the wildfire, i formatted the card and put it in the note and formatted it again, and tried to copy the same data to card A, it takes more than 3times the amount of time... data transfer has been slow to the card while its in the note
Click to expand...
Click to collapse
Is there any chance you have a counterfeit Sandisk card? Did you buy it from an authorized dealer? If buying from Amazon make sure you only purchase directly from amazon, LLC and not a third party vendor.
For reference which sandisk card do you have what class is it rated at?
Daniel

No the card is legit, i got it in the box when i bought the HTC Sensation and worked fine on the sensation. It has good copying speed if i put it in another device like my wildfire even now. I checked copying speeds yesterday using the same card in my wildfire and my new note, but it takes forever to copy data to the card while its in the Note. I have not rooted my Note yet. Its factory stock as of now.
---------- Post added at 10:26 AM ---------- Previous post was at 10:18 AM ----------
nm8 said:
I have read somewhere that there is a " .nomedia " folder somewhere. Delete that and see what happens.
Click to expand...
Click to collapse
Tried that, and it worked. thanks.... But still having data transfer speed issues... i copied data to the internal memory and even that is slow... this problem is not limited to only my sd card, but also the internal memory

If your internal memory is slow I would consider that cause for concern. Perhaps try running benchmarks and comparing your results to those in the benchmark thread. It may be worth returning it for another phone if you can't find a solution soon.

HTCfreak! said:
No the card is legit, i got it in the box when i bought the HTC Sensation and worked fine on the sensation. It has good copying speed if i put it in another device like my wildfire even now. I checked copying speeds yesterday using the same card in my wildfire and my new note, but it takes forever to copy data to the card while its in the Note. I have not rooted my Note yet. Its factory stock as of now.
---------- Post added at 10:26 AM ---------- Previous post was at 10:18 AM ----------
Tried that, and it worked. thanks.... But still having data transfer speed issues... i copied data to the internal memory and even that is slow... this problem is not limited to only my sd card, but also the internal memory
Click to expand...
Click to collapse
you might have to reinstall your rom

Isn't the speed difference just to do with the way the Note 2 connects to the pc? I.E MTP as opposed to mass storage? I seem to recall my G.F's original Note is dog slow at data transfer in MTP but much faster in USB mode....shame the Note 2 can't do this, it's one of my reservations about buying it.

Ouzo said:
Isn't the speed difference just to do with the way the Note 2 connects to the pc? I.E MTP as opposed to mass storage? I seem to recall my G.F's original Note is dog slow at data transfer in MTP but much faster in USB mode....shame the Note 2 can't do this, it's one of my reservations about buying it.
Click to expand...
Click to collapse
Now it makes sense to me, thanks :good:
Is there any way to connect in USB mode rather than MTP??

Can I ask if anyone else suffers from the same problem as raised in the OP?
I would imagine its not "the norm" and yet I have had the same issue on both the S3 and Note 2.
Whilst, it is now working, I am having to use Directory Bind, for it to do so.
I put in a new 64GB card on Saturday, recognised straight away in Settings/Storage, formatted fine in the phone giving me 59+GB of free space.
Put media on it...nothing shows.
I cant ever see my phone not being rooted so it can be worked around,but it just seems strange that I have had this on both phones and yet nobody else seems to suffer from it.

HTCfreak! said:
Now it makes sense to me, thanks :good:
Is there any way to connect in USB mode rather than MTP??
Click to expand...
Click to collapse
For whatever reason I don't think Samsung enabled USB mass storage mode on either the S3 or the Note 2. It's the one thing that's holding me back from buying one at the moment because I use iTunes Agent to sync with iTunes, and that requires the device to be in mass storage mode when connected to the pc (or you can take the sd card out and put it in a reader, but I don't like to take the back off too many times as most phones end up getting really creaky). It's a real shame because I'm just itching to get one.
Have a look in the GS3 forum - I think there's a thread where someone has created an app that enables you to toggle USB mass storage mode, but I think you might have to be rooted and have a custom kernel. Don't quote me, that's from memory
---------- Post added at 04:54 PM ---------- Previous post was at 04:50 PM ----------
saldawop said:
Can I ask if anyone else suffers from the same problem as raised in the OP?
I would imagine its not "the norm" and yet I have had the same issue on both the S3 and Note 2.
Whilst, it is now working, I am having to use Directory Bind, for it to do so.
I put in a new 64GB card on Saturday, recognised straight away in Settings/Storage, formatted fine in the phone giving me 59+GB of free space.
Put media on it...nothing shows.
I cant ever see my phone not being rooted so it can be worked around,but it just seems strange that I have had this on both phones and yet nobody else seems to suffer from it.
Click to expand...
Click to collapse
There are a couple of threads about this I think now. I browsed some last night. Sorry, I'm only on my phone at the moment so it's a bit awkward to try and find a link for you (what with having a Sensation with only a 4.3" screen They'll be on the first page or two I think.
My girlfriend's original Note had a similar problem with photos and media after connecting an external hard drive. Going into settings/apps and clearing data on the media storage app followed by a reboot sorted the problem for her.

[Q] Phone freezes when trying to access photos on ext. SD Card

I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..

Lol. Sounds like a simple cache issue with the gallery. Go to settings, application manager, all apps, find gallery, try clearing cache, and if that doesn't solve the problem, delete data. This will not delete your images. I think it may or may not delete your thumbnails. Just scroll over the images again and a thumbnail is remade. Nothing will harm your photos.
Sent from my SPH-L710 using xda app-developers app

kkarson said:
I have 812 pictures in my Camera album on my external Toshiba 32GB Class 10 SD card. When I first got the phone in December, everything worked great, even after transferring from my EVO 3D. Now, whenever I try to access my stuff on my SD card through the Gallery app, it just freezes. I can hit home and exit the app, but back doesn't work and I cannot scroll anywhere. I can still access pictures via ASTRO and save stuff on to it..I just don't anymore, in case it goes corrupt. Any solutions? I tried searching, but no one seems to have the same problem as me..
Click to expand...
Click to collapse
hmmm... I would normally say that the 800+ images in one gallery might be the cause of the problem. But you say that it was working fine previously. Even then, I'd recommend to split the images into different folders (maybe based on month they were taken) to minimize the amount of thumbnails that gallery has to process and look through.
I'm assuming you've done the MA6 and MB1 updates. Perhaps upgrading the phone to 4.1.2 caused this? I haven't heard of anything similar on XDA, but I'd stick with kkarson's approach and clear cache from the gallery app. Hope that works for ya!

Already tried clearing the cache and data from the Application Manager, but still the same results. I have a folder of old camera photos from my EVO 3D with 1780 photos in it, and it opens and I can view the photos perfectly fine, with no lag or freezing. But when I open the "Camera" folder on the ext. SD card, it just freezes and I have to go back to the home screen. I just upgraded to MB1 today and still the same results..
Sent from my SPH-L710 using xda app-developers app

Maybe there's corrupted files on the SD card causing the phone to choke when it tries to read them. If you have windows 7 or XP you can put the card in your pc, (with a card reader or usb card reader), then right click on the card and choose properties. Select the tools tab in the properties box. The first option is error checking which will scan the disk and fix errors (if fix errors is checked). However, if there are corrupted files on the SD card it might be going bad and should be reformatted.

I have the same issue. I havent found a fix. I even formatted my external SD card.. didnt help.

MadFlava said:
I have the same issue. I havent found a fix. I even formatted my external SD card.. didnt help.
Click to expand...
Click to collapse
No fix. Your Sd card is done. The fix is get a new one.
Also the op likely has Sd card problems and not a phone problem.

EzDuzit said:
No fix. Your Sd card is done. The fix is get a new one.
Also the op likely has Sd card problems and not a phone problem.
Click to expand...
Click to collapse
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.

MadFlava said:
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
Click to expand...
Click to collapse
Have you benchmarked your read/write speeds to your external sd?

MadFlava said:
The card isnt that old and isnt giving any read/write errors.
I guess that could be the case.. its a class 10 Sandisk card.. I would think it would last more than a couple of months.
Click to expand...
Click to collapse
I'm looking at a Sandisk 32GB class 10 ultra card that I got right after xmas so it's only 3 mopnths old. It started spitting out corrupt files after only 1 month. Eventually I'll get another card. But if my phone ever random restarts, or suddenly locks up, or I notice media is using a lot of battery, I know if I run scan disk on the card it will show errors. It lasts for a few weeks between formats.
There are also tons of posts from people that have had sd card failures on this phone (also with new cards).
Scan of my card after phone acted up.
Uploaded with ImageShack.us

I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.
Sent from my SPH-L710 using xda premium

MadFlava said:
I bought a new class 10 PNY card today. Once I get some pictures on it, I guess we'll see if that was the issue.
Sent from my SPH-L710 using xda premium
Click to expand...
Click to collapse
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner

CNexus said:
Dont worry you're not alone, theres a thread in general that had a ton of posts and the thread title was "If your sdcard failed on you, what recovery were you on?"
Many have had to purchase 2 or 3 cards until they got one that didnt go bad or corrupted. If you got the sdcard (the one that failed) very recently, you could call the manufacturer and tell them it failed on you, I'm sure they would send a replacement because I've seen others do it and they got their replacements in a timely manner
Click to expand...
Click to collapse
Well, the new card doesnt work any faster than the old card. At this point, Im thinking its not the card.

I guess I'm just gonna have to get a new card....this one is only 6 months old!!
Sent from my SPH-L710 using xda app-developers app

My Verbatim class 10 16gb sd card works just fine on my SGS2 and computer but it freezes like hell the SGS4. i want it in my SGS4 ...any advice please..i formatted and still the same

kremori said:
My Verbatim class 10 16gb sd card works just fine on my SGS2 and computer but it freezes like hell the SGS4. i want it in my SGS4 ...any advice please..i formatted and still the same
Click to expand...
Click to collapse
This isn't the section for the S4.

SD issues

Hey guys, I've been baffled by this all day, if you could help me, that'd be nice.
So, I updated to the latest nightly the other day for CM11, (20140120) and when it booted, I couldn't get the SD card to mount.
I've now tried various ROMs, stock, every CM for my phone available, and no matter what, the SD won't mount.
I've tested multiple SD cards, thinking it was just a dead SD, but to no avail. What is weird is that when I plug the SD in to my computer (Via a USB adapter, and an actual card adapter as well on a second try.) it shows up completely normally, with all the files on it and everything. Tried reformatting it in Windows, Linux, and Mac as well.
Do you guys think that my SD slot has just crapped out? Because I can't afford a new phone whatsoever, and I love my baby Hercules.
Any suggestions would be lovely, thanks for your time!

Daltonyx said:
Hey guys, I've been baffled by this all day, if you could help me, that'd be nice.
So, I updated to the latest nightly the other day for CM11, (20140120) and when it booted, I couldn't get the SD card to mount.
I've now tried various ROMs, stock, every CM for my phone available, and no matter what, the SD won't mount.
I've tested multiple SD cards, thinking it was just a dead SD, but to no avail. What is weird is that when I plug the SD in to my computer (Via a USB adapter, and an actual card adapter as well on a second try.) it shows up completely normally, with all the files on it and everything. Tried reformatting it in Windows, Linux, and Mac as well.
Do you guys think that my SD slot has just crapped out? Because I can't afford a new phone whatsoever, and I love my baby Hercules.
Any suggestions would be lovely, thanks for your time!
Click to expand...
Click to collapse
Well since you went back to Touchwiz, and you tried multiple SD cards, I'm going to guess the actual reader went bad. My recommendation would be to go to multiple repair centers and see what they all say. Don't just go to one because they might rip you off and the more opinions the better
Sent from my Nexus 5 using XDA Premium 4 mobile app

soccerfan6789 said:
Well since you went back to Touchwiz, and you tried multiple SD cards, I'm going to guess the actual reader went bad. My recommendation would be to go to multiple repair centers and see what they all say. Don't just go to one because they might rip you off and the more opinions the better
Sent from my Nexus 5 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well, everybody says that nothing is wrong with my SD slot, and I've noticed that when I turn my phone's screen on, it tries to read my SD, and it mounts successfully. What's weird is that the second I unlock my phone, it unmounts and asks me to format my SD. I tried formatting it in my phone, and on the computer (Unix, Windows, Linux) as well again. So, I can't really figure out the issue. It isn't just limited to one android version, it's on all. And even on Touchwiz it unmounts when unlocked. I'm quite baffled. ._.
Sorry to necro my own thread, but I need this fixed. lol

corrupted files maybe? Maybe its a software issue. Try going back to stock and maybe try again

Actually, this will sound really stupid, but I was installing Koushik's airplaymirror.apk, and I was doing it through ADB. I used adb root, then adb remount, and before I used adb push, I noticed my SD card mounted right after that command. So yeah, simple solution, but I'm still not sure what the problem was?
Sent from my SAMSUNG-SGH-T989 using xda app-developers app

Camera images never saved, disappeared from gallery.

To make a long story short, I took some irreplaceable pictures today that disappeared.
I have my camera saving to my 64gb memory card. I took a few pictures and a couple of panoramas and they ended up showing up glitchy and useless.
They didn't appear in the gallery with the exception of a few images.
It looked odd.
I rebooted the phone and tried to go into the gallery and they just weren't there. The previews showed up momentarily and then they vanished.
Now when I try to take a photo to go to my external memory, it works fine. It didn't pre-reboot.
Is there a method of:
A: Recovering my lost 10-15 images.
B: Ensuring that this doesn't happen in the future.
For the record, my card seems to be working fine. Music on it loads up quickly as well as any other images that I loaded onto it. Files open and there is zero lag. I don't suspect that the card is corrupted or anything.
Thanks guys.

silentecho13 said:
Is there a method of:
A: Recovering my lost 10-15 images.
Click to expand...
Click to collapse
You could try something like Recuva: https://www.piriform.com/recuva
I successfully used that to restore files deleted from microSD cards a few years back.

johnus said:
You could try something like Recuva: https://www.piriform.com/recuva
I successfully used that to restore files deleted from microSD cards a few years back.
Click to expand...
Click to collapse
Thanks!
I'm unfortunately on a Mac. Guess I'll boot into boot camp and install it and give it a go.
I hope the pictures actually existed as files though and not some cached object.

Update:
Overnight, the saving issue arose again. I'm forced to use internal storage when using my camera.

I've seen this problem before. So SD cards don't work well with Samsung devices. I bought a Samsung SD card and never seem this problem again. I recommend you do the same.

b0Ne83 said:
I've seen this problem before. So SD cards don't work well with Samsung devices. I bought a Samsung SD card and never seem this problem again. I recommend you do the same.
Click to expand...
Click to collapse
I wish I wasn't broke :/
I'm using a SanDisk 64gb. Guess I've gotta dig up some cash and get a Samsung.
I don't see how this is an issue though.
What is your card formatted in? My current is in exfat. I'm thinking the format may be an issue.

It may be a kitkat issue. Google "kitkat SD card write". Root users are using a fix that sets permissions so the sd card can be written to by all apps as expected.
Sent from my SM-N910T using XDA Free mobile app

Dumbo53 said:
It may be a kitkat issue. Google "kitkat SD card write". Root users are using a fix that sets permissions so the sd card can be written to by all apps as expected.
Sent from my SM-N910T using XDA Free mobile app
Click to expand...
Click to collapse
Right before I came across your post, I found some info on the kitkat issue with sd cards. I'm guessing that's what's causing this problem. Odd because it's the default Samsung camera that's messing up.
Oh, how I miss root. I just hope we get root soon. I'm pretty close to selling this phone and hopping on Tmobile.

I had this problem happen with very VERY irreplaceable pictures, on my backpacking trip to china, one of the most irreplaceable pictures of my entire life was taken, appeared glitchy in gallery, phone reset and it was gone.
after taking out the SD card, and doing many deep scans to try and recover the deleted pictures, it seems the pictures arent there, which leads me to believe it somehow tried to save it in internal memory (which cant be mounted as a drive, so cannot be recovered).
if you can somehow flash an older version of android (like 2.xx) you can mount your phone as a drive, and then attempt to recover deleted data from your internal SD..
yeah all i can say is ,,|,, you samsung.

I too have the same problems as the OP. And I am on SAMSUNG micro SD card! Guess it is one of those first batch gremlins?
However, I think the problem has gone away after I switch on the image "preview" option. Give it a try.

I had the same issue with a 64gGB SanDisk micro SD card. The camera would seem as if it was taking pictures but nothing was actually saved; they just shows as corrupted files in the gallery. I lost countless irreplaceable images from our honeymoon because of this. Once I switched to a 32GB Samsung micro SD card I never had the issue again, also saving the pictures directly to the internal memory solved the problem. I use the SD card for music as well so it has to be something with the phone writing to the SD card. From what I've read it's a issue with the compatability with samsung and non samsung sd cards for some reason.
Sent from my SAMSUNG-SM-N910A using XDA Free mobile app

Never had this issue with any of my Samsung phones (S2, S4, and now the Note 4). I'm using a SanDisk Class 10 32GB. I'd recommend pulling the files off the SD and doing a format. Download the App SD Maid as well for routine maintenance on your SD. Good luck.

My 64GB SanDisk SD card was giving unexpected unmounted errors, so I picked up a Samsung 64GB SD card. The unexpected unmount errors went away, but now I have this problem. Pictures are not saving to the SD card correctly. Sometimes it says media not found. Others the preview/thumbnail looks fine but the full view is just grey.
I am going to try saving to internal memory and manually moving to the SD card as I run out of room.
Sent from my iPad air using Tapatalk

Saving pictures to SD Card

Have an SD card, formatted it for the phone. The phone doesnt let me change storage location for pictures taken. Is there an easy way to do this that I overlooked?

TheNamelessMan said:
Have an SD card, formatted it for the phone. The phone doesnt let me change storage location for pictures taken. Is there an easy way to do this that I overlooked?
Click to expand...
Click to collapse
I would imagine it's in one of three places:
1) In the camera app settings
2) Gallery settings
3) Haven't opened my Razer Phone yet,but,I'd also look in the general phone settings,guessing there's a storage section,perhaps it's there.
Once you do find it,if it's something you frequently access/change,you should be able to create a shortcut to it on your home screen,since Nova Launcher is the default U/I for the home screen(s)/app drawer.

KOLIOSIS said:
I would imagine it's in one of three places:
1) In the camera app settings
2) Gallery settings
3) Haven't opened my Razer Phone yet,but,I'd also look in the general phone settings,guessing there's a storage section,perhaps it's there.
Once you do find it,if it's something you frequently access/change,you should be able to create a shortcut to it on your home screen,since Nova Launcher is the default U/I for the home screen(s)/app drawer.
Click to expand...
Click to collapse
1. It's not there.
2. The only gallery pre-installed is google photos, and it's not there either.
3. Not there.
Ive been on chat support with Razer all day. They need to "examine" this in their lab, as this is a huge concern.
They said within a day or 2 someone will be getting back to me.

Do you currently have an SD Card installed?
I don't on the phone I'm using ATM (Note FE) & there's nothing there for storage settings, until an SD Card is installed.
If you have an SD Card installed, then it indeed sounds like someone dropped the ball in the software department....
Sent from my Samsung SM-N935F using XDA Labs

Yeah very strange...I doubt I'll hear anything from them. I'm surprised an issue this severe isn't being reported by other people.
I've done everything there is to do. factory resetting the phone, formatting the cards, in and outside of the phone. using other camera apps, other galleries...it's like the camera app and the sd slot aren't linked somehow. I switch phones often, and take alot of pictures, and never have any problem transferring the card between phones.
I guess lesson learned with using a debut device. Hopefully theres some kind of software fix soon. otherwise this thing is going back.

I have no option in the default camera app either to change storage location.. I also have a sd card inserted and formatted correctly as I can access it in other apps just fine.. There literally just isn't any option to choose location!

TheNamelessMan said:
Yeah very strange...I doubt I'll hear anything from them. I'm surprised an issue this severe isn't being reported by other people.
I've done everything there is to do. factory resetting the phone, formatting the cards, in and outside of the phone. using other camera apps, other galleries...it's like the camera app and the sd slot aren't linked somehow. I switch phones often, and take alot of pictures, and never have any problem transferring the card between phones.
I guess lesson learned with using a debut device. Hopefully theres some kind of software fix soon. otherwise this thing is going back.
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chanter100 said:
I have no option in the default camera app either to change storage location.. I also have a sd card inserted and formatted correctly as I can access it in other apps just fine.. There literally just isn't any option to choose location!
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Perhaps in the meantime,you can move the photos in the gallery app using a file exploer,or,the SanDisk app.
Not a long-term permanent solution by any means....
........Since this is near-stock Android experience,almost sounds like the photo storage software was ripped from the Pixel twins,as neither have an SD Card slot....

On the topic of SD Cards I have a few questions as regarding this. I have been using iOS since the 3GS and new to Android and this would be my 1st Android device.
I am not an app heavy user and have all the apps I use already on the internal storage and running at 17.67GB out of the 58.90GB.
1) Would an SD card be worth buying 256GB Class 10 U1 card to be used to just storage Photos and Videos?
(only reason on size is because I just want the biggest storage on one card rather than on lots of smaller ones.)
2) With unlimited data on my phone is it worth buying an SD Card at all if Google Photos is a thing?
(I dont like the idea of my media just being in the cloud which why im unsure what to do here)

iStasis said:
On the topic of SD Cards I have a few questions as regarding this. I have been using iOS since the 3GS and new to Android and this would be my 1st Android device.
I am not an app heavy user and have all the apps I use already on the internal storage and running at 17.67GB out of the 58.90GB.
1) Would an SD card be worth buying 256GB Class 10 U1 card to be used to just storage Photos and Videos?
(only reason on size is because I just want the biggest storage on one card rather than on lots of smaller ones.)
2) With unlimited data on my phone is it worth buying an SD Card at all if Google Photos is a thing?
(I dont like the idea of my media just being in the cloud which why im unsure what to do here)
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An SD Card is more of a nice option in your scenario, but,it's one I'd recommend to have.
However, I'd recommend getting the fastest card you can buy with the same money you're willing to spend on the card you mentioned.
Get a U3 rated card, even if that means a lesser amount of extra storage, quality over quantity......
Sent from my Samsung SM-N935F using XDA Labs

KOLIOSIS said:
An SD Card is more of a nice option in your scenario, but,it's one I'd recommend to have.
However, I'd recommend getting the fastest card you can buy with the same money you're willing to spend on the card you mentioned.
Get a U3 rated card, even if that means a lesser amount of extra storage, quality over quantity......
Sent from my Samsung SM-N935F using XDA Labs
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Thanks for getting back to me so quickly I have concerns about the type of card thats best for the phone as Razer's spec site only says it can handle up to Class 10 and when I asked about U1-U3 they kinda didnt mention it at all.
Would a U1 or U3 work in a class 10 supported device and not give the extra read/write performance or will it not work at all?

iStasis said:
Thanks for getting back to me so quickly I have concerns about the type of card thats best for the phone as Razer's spec site only says it can handle up to Class 10 and when I asked about U1-U3 they kinda didnt mention it at all.
Would a U1 or U3 work in a class 10 supported device and not give the extra read/write performance or will it not work at all?
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Click to collapse
I'd be lying if I said I knew with 100% certainty, but, I'll be putting a Samsung 256 GB SD Card (U3) in my Razer later today & I'll follow up with what I find then/post here in this thread.
Sent from my Samsung SM-N935F using XDA Labs

KOLIOSIS said:
I'd be lying if I said I knew with 100% certainty, but, I'll be putting a Samsung 256 GB SD Card (U3) in my Razer later today & I'll follow up with what I find then/post here in this thread.
Sent from my Samsung SM-N935F using XDA Labs
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Thanks for testing this for me if i dont get any benefit out of the U1-U3 in performance i may just grab a Class 10 as I will want to format it for the device as I don't plan on moving SD cards between devices as I only have two devices using this media and the other is in my Nintendo Switch so again formatted for that device.
With Black Friday coming up Id like to get it sorted soon so i know what to buy.

Back on topic please

TheNamelessMan said:
Back on topic please
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My apologies,back on topic ...... :good:
BTW,I have the unlocked version/carrier-free.
Finally opened mine up,after initial set-up,had a 250MB update out-of-the-box,still nada regarding camera/photo/video storage options.
I found an app in the Google Play Store,Open Camera,that has the option:
https://play.google.com/store/apps/details?id=net.sourceforge.opencamera&hl=en
I tried to enter an alternate file (from my external SD Card) & it wouldn't take.
Looked in developer options,as I'm sure you have already,nothing specific for media/photos,just the adoptable storage option for (non-system) apps.
Just took a look @ Razer Insider/Forums,nothing set up for Razer Phone just yet.
https://insider.razerzone.com/index.php?forums/mobile/
Priorities for users here run the gamut,but,I'd safely guess most here would put fixing this near the top of Razer's priorities for bug fixes/updates.
@iStasis Sent you a PM..............

Got the phone last Saturday. This is the only issue I really have so far.
Submitted a support email. Hopefully this gets resolved soon. I suggest everyone submit a ticket for this and hopefully it will get resolved faster.

Having to same issue here. There is a camera app up date coming according to razer so maybe there will be a fix for it in the update

I guys spoke to razer about this and this is what they said
If the SD card is set to Internal storage, you have the option to migrate all the data. Then the default location of the data will be the SD card including the camera.
Have not tried it yet but will tomorrow

Slightly related, I can't seem to be able to transfer any files to my MicroSD card I've been using on my S8 and have it shown in the phone.... It won't show anything I transfer to it other than a System Volume Information folder that shows up for whatever reason.

Just copy/move your photos to your SD card manually.
Go to Settings>>Storage>>Internal shared storage>>Images.
Select the image you want to move/copy by long pressing the image file icon, tap the three dot menu on the top right, your SD card should show up from the left menu tree. From there, select the directory you want to move to on the SD card and voila.
Hope that helps.

lonetormenter said:
Just copy/move your photos to your SD card manually.
Go to Settings>>Storage>>Internal shared storage>>Images.
Select the image you want to move/copy by long pressing the image file icon, tap the three dot menu on the top right, your SD card should show up from the left menu tree. From there, select the directory you want to move to on the SD card and voila.
Hope that helps.
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THX,but,that isn't what were looking for,most here know how to move pix from one spot to another.
We are wanting the option to choose the storage location , before the picture/video is taken,not just moving it afterwards.
Sent from my Razer Phone using XDA Labs