So, I keep my wifi on mostly at all times. But I've found that when I leave my home, and get outside my wifi range, instead of naturally switching back to 3G (I usually have 4G disabled for battery purposes, unless I need speed), my 3G and bars icon will be all greyed out, and I will have no incoming data. I otherwise have a great signal here in Boston. Sometimes it will eventually start working, but other times I will need to reboot in order to have a working data connection.
Is this an issue anyone else has? It seems the transition from wifi to mobile data is glitchy?
Hi,
Using GNex, stock JB 4.11, Wind Mobile Canada, $40 plan, unlimited data & Canada wide.
Please excuse in advance for the novice questions. I am not yet familiar with Wind Mobile. The customer support is too long and submitting a question to their website required around 5 days to get an answer which is generally irrelevant in my short experience. Hope some expert users here can share some of your knowledge.
Last week, suddenly during a phone conversation, the phone became totally disconnected voice & data. The next morning, the situation didn't improve, so I rebooted the phone (power off / on). Then the phone could connect to voice, but no data (gray icon instead of blue). I stayed with no data for 3 days. During that time, I tried a few reboots, changing various network settings (APN, Network Operators, Data roaming, etc.). None of that worked, then I made another reboot and suddenly everything is back to normal (no roaming and data OK).
Q1. Signal strength variation: what is the cause that makes a signal vary? For the same location, sometimes signal changes from 3 bars to 1 within a few minutes.
Q2. What caused a network to black out temporarily? That's what I got last week during the entire night. The reception icon is a black outline triangle (no voice, no data). I purposely disabled roaming, I admit a network could have some issues, but I have hard time to admit that a disruption could last 12 hours. May be the issue is my phone? It was not rebooted since 7 days.
Q3. How often should I reboot the phone? By reboot, I mean power off/on. I hope this is the correct term. Is it possible that a frequent reboot help the phone to be more responsive? I tend to think so because all the network issues I got were magically fixed by reboot.
Q4. Why would a reboot fix a data connection issue? In my case, a few reboots on day 1 didn't fix. Many network settings changes didn't reconnect data. Then finally another reboot on day 3 fixed data connection.
Thanks in advance for any help.
Welcome to the Nexus and its crap radio. Try turning off 4G, once I did that I never lost signal again. With 4G on I get disconnected from the network randomly throughout the day
SirVilhelm said:
Welcome to the Nexus and its crap radio. Try turning off 4G, once I did that I never lost signal again. With 4G on I get disconnected from the network randomly throughout the day
Click to expand...
Click to collapse
How to turn off 4G? Wind Mobile operates on AWS network 1700/2100 MHz (UMTS band 4), and HSPA+ for data. I believe it is not 4G. On the phone Network Settings, there is only an option "Use only 2G Network" which is not a good option for me. If I enabled "Use only 2G Network" the phone shuts off data and changes to roaming mode.
just set ur nexus on airplane mode for a second..
then disable the airplane mode instantly..
u ll gain ur net working widout reboot... )
dinglic mass
ronakmachhi said:
just set ur nexus on airplane mode for a second..
then disable the airplane mode instantly..
u ll gain ur net working widout reboot... )
Click to expand...
Click to collapse
Oh wow, that's a cool tips.
I hope someone can answers my other questions, I like to understand the "how things works" side.
2LoT said:
Q1. Signal strength variation: what is the cause that makes a signal vary? For the same location, sometimes signal changes from 3 bars to 1 within a few minutes.
Any number of influences. A microwave, air ionization, temperature, humidity, output from the tower not consistant, and plus just the variations of the phone. Going by bars is a bad way to gauge anyways, it could have only dropped signal for a split second but it doesnt update the bars frequently so it would appear to be low signal longer than it could have actually been. Your phone works by line of sight, picture a tight wire from your phone to the tower, anything that crosses in that line reduces signal.
Q2. What caused a network to black out temporarily? That's what I got last week during the entire night. The reception icon is a black outline triangle (no voice, no data). I purposely disabled roaming, I admit a network could have some issues, but I have hard time to admit that a disruption could last 12 hours. May be the issue is my phone? It was not rebooted since 7 days.
That actually is hard to answer, you would need to contact your provider to see if they have a log of an outage at that time before going into whether it was the phone or not.
Q3. How often should I reboot the phone? By reboot, I mean power off/on. I hope this is the correct term. Is it possible that a frequent reboot help the phone to be more responsive? I tend to think so because all the network issues I got were magically fixed by reboot.
Never unless things act funny. A reboot is usually healthy for operating systems (i know many do not). I personally don't intentionally reboot mine, it usually happens because I'm screwing with clock speeds
Q4. Why would a reboot fix a data connection issue? In my case, a few reboots on day 1 didn't fix. Many network settings changes didn't reconnect data. Then finally another reboot on day 3 fixed data connection.
Like any software there are chance of a 'glitch' where the modem and the driver have issues communicating. Toggling airplane mode off and then back on re-initializes this and in most cases fixes the communication problem. Rebooting will have the same effect. I would only worry if you are needing to do this often.
Click to expand...
Click to collapse
Hope this helps a little.
I would also contact your provider. They may have an issue with the tower you are connecting to.
Perfectly understood, appreciated very much your detailed answers. Can you please clarify below?
Darunion said:
Any number of influences. A microwave, air ionization, temperature, humidity, output from the tower not consistant, and plus just the variations of the phone. Going by bars is a bad way to gauge anyways, it could have only dropped signal for a split second but it doesnt update the bars frequently so it would appear to be low signal longer than it could have actually been. Your phone works by line of sight, picture a tight wire from your phone to the tower, anything that crosses in that line reduces signal.
Click to expand...
Click to collapse
Makes sense. Indeed, when I said "For the same location, sometimes signal changes from 3 bars to 1 within a few minutes". Actually, I mean a room and I was walking/moving so may be the orientation of the phone explained why the reception was inconstant.
Regarding your answer above output from the tower not consistant. Is it possible that the tower reduces its signal strength when the number of users increases? Similar to users sharing a finite band width?
Yes, even orientation of the phone can have an affect, depends how the antenna is set up inside the phone, i havent seen it so i have no answer for that.
ya, as you move around you could have been what blocked the direct sight of the tower, signal passes through nonmetal objects but each time it does, it loses strength depending what it passes through
@OP I also have the same problem, I am also with Wind and had to do force reboot to make it reboot.
Sent from my Galaxy Nexus using xda app-developers app
Flash the UGLC1 radio to your nexus. I'm with Wind as well and that radio gets me good service!
Hi guys, I'm plenty familiar with the Note II having had mine since October release. I'm having an issue where I will be in a solid 4G coverage area (at my home) and my phone will stay in 2G mode.
There is a problem with either the tower or the phone, I'm leaning toward tower because my wife has my old Sensation 4G which is also staying on 2G. Have any of you encountered/noticed that your phone stays in 2G even though you are in a 4G coverage area? For me either on the Sensation or Note II, I just pick WCDMA, 4G pops in and works great. The only problem is that I have to remember to put it back on auto when I leave the area. I looked up and attempted the cell codes for making the phone prefer 4G, but without success there. Also my phone picks up 4G automatically when I'm at work, so again leaning toward tower (but how and why the tower can control this I have no idea).
I also noticed some threads claiming wifi calling would detect wireless networks nearby and disable 4G. I'm leaning towards BS on that because 1. my wi-fi is almost always turned off (true unlimited 4G plan), and 2. when I disable wifi calling all together it still exhibits the same behavior.
I'm running out of ideas - any help is appreciated!
vinas1 said:
Hi guys, I'm plenty familiar with the Note II having had mine since October release. I'm having an issue where I will be in a solid 4G coverage area (at my home) and my phone will stay in 2G mode.
There is a problem with either the tower or the phone, I'm leaning toward tower because my wife has my old Sensation 4G which is also staying on 2G. Have any of you encountered/noticed that your phone stays in 2G even though you are in a 4G coverage area? For me either on the Sensation or Note II, I just pick WCDMA, 4G pops in and works great. The only problem is that I have to remember to put it back on auto when I leave the area. I looked up and attempted the cell codes for making the phone prefer 4G, but without success there. Also my phone picks up 4G automatically when I'm at work, so again leaning toward tower (but how and why the tower can control this I have no idea).
I also noticed some threads claiming wifi calling would detect wireless networks nearby and disable 4G. I'm leaning towards BS on that because 1. my wi-fi is almost always turned off (true unlimited 4G plan), and 2. when I disable wifi calling all together it still exhibits the same behavior.
I'm running out of ideas - any help is appreciated!
Click to expand...
Click to collapse
In settings>more settings>mobile networks>network mode:
You should ALWAYS be set to GSM/WCDMA (Auto mode)
This will automatically get you the best data signal available at your location. If you only get 2G in some locations, that's normal. You can try calling TMO support and have them check your address to see if you SHOULD have 4G at that location. If you really want to try to see what is going on, install an app called Open Signal Maps form the Play store. Among other useful things, it will geolocate the towers you are connected to complete with distance and mapped street address.
Where I live I only ever get 2 or 3 bars of 2G data. I use the TMO wifi calling app for all my calls and texting. This is only way I can get reliable service at home.
vouty said:
In settings>more settings>mobile networks>network mode:
You should ALWAYS be set to GSM/WCDMA (Auto mode)
This will automatically get you the best data signal available at your location. If you only get 2G in some locations, that's normal.
Click to expand...
Click to collapse
Thanks for replying vouty. When I switch from auto mode to WCDMA I have 4 full bars. That's the funny part. Speedtest is giving me around 12Mbps down 3 up on average (I live right by the tower - like .5 mile), so there is for sure something strange happening. If I keep wifi on it really isn't an issue, but I prefer to not mess with wifi and just keep it in 4G while at home, but as frustrating as this problem is, the phone refuses to switch from 2G on it's own. Once I toggle from AUTO to WCDMA, and then back to auto - it will stay on 4G. It's almost as if I am waking it up and causing the phone to re-detect the signal.
vouty said:
In settings>more settings>mobile networks>network mode:
You should ALWAYS be set to GSM/WCDMA (Auto mode)
This will automatically get you the best data signal available at your location. If you only get 2G in some locations, that's normal. You can try calling TMO support and have them check your address to see if you SHOULD have 4G at that location. If you really want to try to see what is going on, install an app called Open Signal Maps form the Play store. Among other useful things, it will geolocate the towers you are connected to complete with distance and mapped street address.
Where I live I only ever get 2 or 3 bars of 2G data. I use the TMO wifi calling app for all my calls and texting. This is only way I can get reliable service at home.
Click to expand...
Click to collapse
Cool app, very useful, appears I am on 3g at home. Turning off wifi to see if it changes to edge while using data.
Sent from my SGH-T889 using xda premium
hey guys,
got a i317m from canada with the stock bell rom with root. everyone week or two, i'll notice im not getting any data (messages and other data apps wont work). the lte symbol is there, but the little arrows for upstream and downstream are clear (usually orange or blue when working).
i tried rebooting, wifi on/off, airplane on/off and still the same. i confirmed lte is selected and the apn is selected and duse data is selected. it seems to start working when i start messing with the roaming options (havent confirmed this completely as i am still trying to narrow it down).
one thing i just noticed is that when it starts working, its in hspa mode, not lte
any suggestions?
I have the opposite issue in Michigan. If I lose LTE I will lose hsdpa even though the icon shows 4G. I can see the data curves moving up and down but no data. Sometimes jumping in and out of airplane mode fixes it. Also I see the 4G Hsdpa icon and the WiFi icon active at the same time even though I'm using WiFi. Very annoying.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
Hi,
I think it happens after a system profile switch when jumping my my car, the profile turns
the wifi off otherwise the bluetooth keeps dropping out. then I get out of the car and wifi is
turned back on, but I might not be in range of a wifi, so I'm relying on lte, but my mobile signal
strength icon just says telstra, and mobile data doesn't work. If I reboot, the icon says lte and
data works.
got any ideas?
with the system profiles, I don't change the prefered network type, but I've tried setting it to LTE
with no effect.
oh I just had a thought, there's a setting somewhere about turning off mobile data when wifi is on,
and there was a warning that it might make switching from wifi to mobile data slower. but I can't find
that atm, and it does seem like it would cause my issue.