[Q] Phone as good as dead... what to do??? - Desire Q&A, Help & Troubleshooting

[Q] Phone as good as dead... what to do??? - Desire Q&A, Help & Troubleshooting

My phone was running fine till yesterday night. I was using RSK SE Odexed rom with cm7r2 hboot. Today morning i got up and pressed the power button to turn on the screen (i didnt switch it off last night). But all i get into is the hboot menu. It checks for PB99IMG.zip file in the sd card as usual. But non of the keys work (Power or volume) even after the file check. The only thing i can do is remove battery. but pressing the power button does the same thing. Tested my sd card on another device which showed my fat32 system was fine but the ext4 parttition is empty (It shouuld not be empty). i tried flashing recovery by a PB99IMG.zip file. but the phone did not detect the zip file. Tried connecting the phone to pc and use fastboot and adb commands. but the laptop does not detect the phone (tried 'fastboot devices' and 'adb devices'). Both didnt show any device. google usb drivers and htc drivers are installed on laptop. dont know what to do??? please help......

Are you able to enter into recovery?
Try removing the battery, wait for 15-30mins, put it back and press power and vol down buttons simultaneously.
Sent from my Nexus 10 using Tapatalk HD

dvsk69 said:
Are you able to enter into recovery?
Try removing the battery, wait for 15-30mins, put it back and press power and vol down buttons simultaneously.
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
no access to recovery. just the hboot menu. volume and power key wont work. will try waiting for 15 mins and then putting back the battery...

waited for 30 minutes but still the same problem...

Hmm iam thinking you probably should try and use another sd card...and start over all again.
Sent from my HTC One using Tapatalk 4 Beta

tried with another sd card. but it doesnt even search for PB99IMG.zip files on the new card. inserted my old sd card and it searches for those files at least. the same hboot menu appears, doesnt matter if i press power or power+volume down.

akhillad said:
tried with another sd card. but it doesnt even search for PB99IMG.zip files on the new card. inserted my old sd card and it searches for those files at least. the same hboot menu appears, doesnt matter if i press power or power+volume down.
Click to expand...
Click to collapse
you need card max size 2gb to recognize the file PB99IMG.

Treid with a 32 gb card. placed the PB99IMG.zip for stock hboot at the root of the sd card. started the phone (both ways: (1)power and (2)power + volume down) and straight off the hboot menu was visible. it scanned the sd card and when u get an option to flash the file it was writen
"Parsing....
(1)Bootloader"
below which i think there should be an option for- volume down(...) or volume up(...). But there was no such option.:crying:

akhillad said:
My phone was running fine till yesterday night. I was using RSK SE Odexed rom with cm7r2 hboot. Today morning i got up and pressed the power button to turn on the screen (i didnt switch it off last night). But all i get into is the hboot menu. It checks for PB99IMG.zip file in the sd card as usual. But non of the keys work (Power or volume) even after the file check. The only thing i can do is remove battery. but pressing the power button does the same thing. Tested my sd card on another device which showed my fat32 system was fine but the ext4 parttition is empty (It shouuld not be empty). i tried flashing recovery by a PB99IMG.zip file. but the phone did not detect the zip file. Tried connecting the phone to pc and use fastboot and adb commands. but the laptop does not detect the phone (tried 'fastboot devices' and 'adb devices'). Both didnt show any device. google usb drivers and htc drivers are installed on laptop. dont know what to do??? please help......
Click to expand...
Click to collapse
Exactly the same thing happened to me today. Same phone, same ROM. I tried everything but can't get it to boot

Use this thread, its a complete guide of solving problems like yours, it might fix your problem.
http://forum.xda-developers.com/showthread.php?t=1275632

arjaycabling said:
Use this thread, its a complete guide of solving problems like yours, it might fix your problem.
http://forum.xda-developers.com/showthread.php?t=1275632
Click to expand...
Click to collapse
Tried it, no luck. Stops half way. I just flashed RUU and now I'm running stock. Will root it again when I have more time
Sent fromMwakious powered EVO 3D usingtapatalk 4

All methods in the troubleshooting guide require at least fastboot and adb working...
But for me even that's not working...

Related

[Q] PLEASE HELP!!!!!!! i think i bricked my Evo

My Evo won't charge unless it is turned off. When the phone is on, the usb won't give me any mode option. Phone doesn't see the sdcard. PC won't see the phone. I have usb debugging checked. Device manager gives me three qualcomm CDMA Technologies and can't find drivers. Everything on the phone works except for apps using the sdcard. The phone says "SD Card removed" at the top left of the pulldown bar. With the vol down and power the phone will read the PC36IMG.zip of the sdcard and load and run it. After rebooting it still doesn't recognize the sdcard. I followed all steps in this previous thread:..............................................................................................................................................................................................................
These fixes require the Android SDK and very basic ADB knowledge. You can copy and paste for most.
Make sure in device manager the driver for fastboot is installed (Win 7 downloads them automatically)
For USB fix
Download the flash_image & mtd-eng.img attached, unzip them and put them on the SD card before starting
SD Card Fix
Press & hold vol down and power on the phone
Select fastboot by pressing the power button
ADB commands
fastboot oem enableqxdm 0
fastboot reboot
That should fix your SD card not being detected........................................................................................................................................................................................................................................................................................................................
i get all the way to to Command Prompt and enter the correct dir where my ADB and Fastboot are, then i proceed to type fastboot oem enableqxdm 0. Then it says waiting for device. Help please! Im stuck.

slbyrd said:
My Evo won't charge unless it is turned off. When the phone is on, the usb won't give me any mode option. Phone doesn't see the sdcard. PC won't see the phone. I have usb debugging checked. Device manager gives me three qualcomm CDMA Technologies and can't find drivers. Everything on the phone works except for apps using the sdcard. The phone says "SD Card removed" at the top left of the pulldown bar. With the vol down and power the phone will read the PC36IMG.zip of the sdcard and load and run it. After rebooting it still doesn't recognize the sdcard. I followed all steps in this previous thread:..............................................................................................................................................................................................................
These fixes require the Android SDK and very basic ADB knowledge. You can copy and paste for most.
Make sure in device manager the driver for fastboot is installed (Win 7 downloads them automatically)
For USB fix
Download the flash_image & mtd-eng.img attached, unzip them and put them on the SD card before starting
SD Card Fix
Press & hold vol down and power on the phone
Select fastboot by pressing the power button
ADB commands
fastboot oem enableqxdm 0
fastboot reboot
That should fix your SD card not being detected........................................................................................................................................................................................................................................................................................................................
i get all the way to to Command Prompt and enter the correct dir where my ADB and Fastboot are, then i proceed to type fastboot oem enableqxdm 0. Then it says waiting for device. Help please! Im stuck.
Click to expand...
Click to collapse
Have you tried to flash back to stock rom?

hmm...argh!!
thanks for responding. I just finished to an unroot. My phone does boot up fine now and there is no more "sd card removed" error, but my phone still doesn't see my sd card. And it keeps on powering down and then vibrating 5 times, then the led indicator flashes green and i cant restart my phone without pulling the battery and replacing it. I have a card reader on my pc (im running vista). The pc reads it just fine. ???

sl22857 said:
thanks for responding. I just finished to an unroot. My phone does boot up fine now and there is no more "sd card removed" error, but my phone still doesn't see my sd card. And it keeps on powering down and then vibrating 5 times, then the led indicator flashes green and i cant restart my phone without pulling the battery and replacing it. I have a card reader on my pc (im running vista). The pc reads it just fine. ???
Click to expand...
Click to collapse
Hmm, that is strange. So your pc reads the contents of the card just fine, and when you run a 'disk check' on the sd card, it turns up no errors? What were you doing on the phone when this first started, or was it out of the blue? So since your Evo doesn't see the sd card, then formatting it using the phone isn't an option I presume? What about formatting it using windows (fat32), then putting it in the phone, is that something you tried already?
As far as the phone vibrating 5 times and then you get the blinkng led, i believe that is the phone kicking itself into diagnostic mode. I'm not really clear as to what exactly that is, or why it would be happening, but I am sure that it is in diagnostic mode at that time. So you said you unrooted it, and you're currently on stock, s-off ROM right now? Do you still get the same error when you try the fix that you were initially trying to execute?

And i cant flash any ROM's due to the fact that my computer wont recognize my phone, therefore i cant access the ADB Shell. This is so frustrating!!!

i was in the process of flashing a rom and thats when the problems started. I haven't tried formatting the SD Card. I dont see how that would help me, because i can access the card and its contents just fine but my phone wont recognize there being an sd card in the phone. It seems to be a trifecta of evil!!! LOL 1.) PC doesn't see the phone 2.) Phone doesn't see sd card 3.) i can't flash anything because i can do nothing in the ADB Shell. I initially went the Unrevoked3 route of rooting and then i went the way of flashing the PC36IMG file that you put on the root of the sd card and then renaming it. The guy in this thread seemed to have the same exact issue and he figured it out. I dont know what im doing wrong.
Originally Posted by airauto View Post
Ok thanks, I finally got it all working. After a week of learning about ADB, Terminal and Fastboot commands not to mention the structure of the Evo file system, charging, usb and sdcard are all working thanks to everyone contributing to the forum.

well i thought i did an unroot but it still says SHIP S-on???

i am formatting the sd card now. what do i do once its done formatting? I've been at this for 22hours now and my brain is officially fried!!

sl22857 said:
i am formatting the sd card now. what do i do once its done formatting? I've been at this for 22hours now and my brain is officially fried!!
Click to expand...
Click to collapse
Once you format it, before you put anything else on the card, I would put it back in the Evo, and see if it will recognize it, totally fresh from the format. If that still fails, then I'm out of ideas. I'm sorry, hopefully someone else can offer some advice if that still doesn't work. I would consider dropping by sprint for some service if you can't get it handled.
Is it still giving you the 5 vibrates? And also, if it says s-on, you are unrooted, Forgive my previous typo.

thanks. i'll let you know what it does after the format. hopefully this works. (fingers crossed)

sl22857 said:
thanks. i'll let you know what it does after the format. hopefully this works. (fingers crossed)
Click to expand...
Click to collapse
Good luck dude. I hope that works for ya, I'll do another quick search and see what I come up with.
Also, did you try this again? After you unrooted? Same results as before, "waiting for device?"
These fixes require the Android SDK and very basic ADB knowledge. You can copy and paste for most.
Make sure in device manager the driver for fastboot is installed (Win 7 downloads them automatically)
For USB fix
Download the flash_image & mtd-eng.img attached, unzip them and put them on the SD card before starting
SD Card Fix
Press & hold vol down and power on the phone
Select fastboot by pressing the power button
ADB commands
fastboot oem enableqxdm 0
fastboot reboot
That should fix your SD card not being detected

okay i figured out the sd card issue. too bad i didnt see this thread before i formatted.
"alright, it is done. i was putting it in recovery mode for the sd card, and i should have just stopped at fastboot and not put it in recovery. thanks all of you. you knew what you were speaking about, i just didnt follow the instructions correctly" (posted by airauto)
now my phone recognizes my sd card. whew. one down. thanks for your help anyways.

got the sdcard to be seen by the Evo but now its still rebooting after about two minutes and then vibrates 5 times. ?????

sl22857 said:
okay i figured out the sd card issue. too bad i didnt see this thread before i formatted.
"alright, it is done. i was putting it in recovery mode for the sd card, and i should have just stopped at fastboot and not put it in recovery. thanks all of you. you knew what you were speaking about, i just didnt follow the instructions correctly" (posted by airauto)
now my phone recognizes my sd card. whew. one down. thanks for your help anyways.
Click to expand...
Click to collapse
Glad you got that figured out. Didn't you backup your sd card to your pc before you formatted? Just copy everything back over to the card.

sl22857 said:
got the sdcard to be seen by the Evo but now its still rebooting after about two minutes and then vibrates 5 times. ?????
Click to expand...
Click to collapse
Wish I could help you on that, but any thread I've ever seen where people were having that problem, where it vibrates 5 times then goes black and the led blinks, the only resolution I ever saw (and I could be wrong, I'd do a search on google about that, quite a bit of stuff on there) was replacing the phone. I'm not sure of the cause of that. If there is a fix for it, xda and google should have it somewhere though. (but I still think replacing is the option for you)

HTC Desire Z feared bricked. (Perhaps stuck in bootloader)

I appoligise if this has been asked before.
I have a HTC Desire Z which I have rooted using the Cyanogen Wiki Method which i believe was successful, I wanted to check whether I was S-Off before loading custom roms.
wiki.cyanogenmod.com/index.php?title=HTC_Desire_Z:_Rooting
I read on a forum you should bootload to check, so i held power and VOL up on restart however now i have a black screen with a flashing red led at the top and am unable to get out of this mode does anyone have any advise what I need to do?
Anything would be helpful I'm in the UK military currently deployed on OPS this is my only means of comms to family. Thanks in advance.

Crap, so you're stuck in bootloader huh? Well if you have a PC with you then thats good news. Cause you can just flash something via your bootloader if you have ADB set up.
Wait, you said it has a red led lit right?... the battery might have died on you in all honesty because that's the only time a red/amber led would come on. If this is the case just leave it charging for like 20 minutes before try to turn it on.
Anyways, if that isn't the issue try getting the screen onto that bootloader page. As soon as you get to that you can start fixing it. It should say FASTBOOT_USB or something similar to that. Now on your pc start up your CMD Prompt (Run > 'cmd'). From there try typing Fastboot devices and it should list your device as HT########. If you can get to that then we're doing well.
BEFORE you try this, just note I've never fastboot flashed a ROM and I only posted this because you seem to need it urgently. If you can wait, then post what you've actually done to the phone so I can provide you with a more tailored solution that will work. (post whether the phone is rooted, s-off or superCID or just the guides and where you got stuck)
Now what you need to do is plug your microSD into your laptop and do this:
Aegishua said:
Before you do this please do the following:
1a. Download the RUU I’ve linked (it should be a ~300mb exe file)
1b. Run the setup until you get to the screen with the tick boxes
1c. Goto C:\Users\<your account name>\AppData\local\temp. Then right click and Sort By Date Modified. Look for the most recently created folder which should look like {xxxxxxx-xxxxxx-xxxxxxxx}. Then navigate into it and its parent folder. Look for rom.zip and copy that to your goldcard/memory card.
1d. Rename the rom.zip on your memory card to PC10IMG.zip
1e. Mount your sd card back onto your phone.
Click to expand...
Click to collapse
In this case you want it to be called update.zip. Now you can pop the microSD back into your phone and from there get back into your bootloader and switch to fastboot. Now when it says fastboot_usb you can run this on your PC's CMD Prompt. fastboot update /sdcard/update.zip

did you try something as simple as a battery pull? also, I noted you said power + vol up, you need to do power + vol down to enter bootloader. I seem to remember something similar happening to me back in the day.
chances are it's fine. I'd do a battery pull and boot it normally just to make sure, then power off and enter bootloader to ensure you are s-off by pressing power + vol down.

It is supposed to be volume DOWN + power, I just tried volume up, my phone vibrated 3 times and an orange light flashed continuously, but it was solved by a battery pull, and it was back to normal
Sent from my HTC Desire Z using XDA App

only charge led shows lifesigns.
**moved to new post**

[Q] DHD crashed and won't go pass the Bootscreen/ can't navigate it either

Hallo,
just now I was trying to open an app on my DHD but it kept force closing so I decided to Normaly restart it. When I did that it went to the Welcome Logo then got stuck and kept on turning on and Off.
Then I removed the battery and tried again. This time the Bootscreen appeared (I was glad since I could recover a backup version of the RAM) but to my amazement I couldn't navigate through the options. Even the power button didn't work. I tried several times but with the same results.
I was wondering is there a way to restore my mobile from my laptop (USB Debugging?) now after I reached this state?!
How could I solve this?
Any help would be appreciated
UPDATE: I noticed before the Bootscreen loads, there appears some messages quickly before they disappear. I kept on turning my phone on and off to see what they said eventually I came out with this
P98DIAG.ZIP
Image not found
.
.
P98DIAG.NBH
Image not found
.
.
ring any bell?

Reda88 said:
Hallo,
just now I was trying to open an app on my DHD but it kept force closing so I decided to Normaly restart it. When I did that it went to the Welcome Logo then got stuck and kept on turning on and Off.
Then I removed the battery and tried again. This time the Bootscreen appeared (I was glad since I could recover a backup version of the RAM) but to my amazement I couldn't navigate through the options. Even the power button didn't work. I tried several times but with the same results.
I was wondering is there a way to restore my mobile from my laptop (USB Debugging?) now after I reached this state?!
How could I solve this?
Any help would be appreciated
UPDATE: I noticed before the Bootscreen loads, there appears some messages quickly before they disappear. I kept on turning my phone on and off to see what they said eventually I came out with this
P98DIAG.ZIP
Image not found
.
.
P98DIAG.NBH
Image not found
.
.
ring any bell?
Click to expand...
Click to collapse
Can you navigate any menus? If you can't you probably have a volume key hardware issue. If you can, i would just put a p98diag.zip on the root and reflash (use the rooted one).

Sounds like you are booting into bootloader. You need recovery. Pull the battery, then reinsert and hold volume down + hit power. If that doesn't work if you have adb set up on computer, plug it in to computer and use adb reboot recovery.
Sent from my Inspire 4G using XDA

I guess that you have a PD98IMG.zip on sd card.
Remove it or everytime you reboot in bootloader it will ask you to update in a never ending story. Probably this is why all other commands are not working except reboot.
Then reboot bootloader and go to recovery.

No I can't navigate (the weird thing is the power button also dosen't respond) it's like it freezes as soon as it turns on... Could you give me the PD98IMG.zip in a separate link?
I tried reinst the battery while holding the volume + but it didn't work. It vibrated 4 times while the charge light turned green but that was it. It stayed green and the screen was off...
I've always had the volume keys issue even before it went crazy (they do not always respond to my press) but I just installed 3rd party apps as a workaround.
I couldn't find the p98diag.zip anywhere on the SD card (could you give me the path for it?)
I will try to reboot it through my laptop but could someone give me the commands I should write? I'm not that experienced in that field.
Btw I left it for a while before I turned it on again, it went into Safe Mode (no apps no nothing) then I turned it off and after several tries it finally turned on in the normal mode and was almost stable until I restarted it and it went to point 0 again and now I'm stuck with the bootscreen :S
Thanks for your help

Do you have adb set up on your computer? If so then connect phone to laptop. Open command prompt type "adb remount" then "adb reboot recovery"
Sent from my Desire HD using XDA

while looking through the files I used to root my phone when I bought it I found the p98diag.zip. I copied it to my SD Card and wanted to install it. It found it but then it said
Parsing...[SD ZIP]
[1] BOOTLOADER
[2] BOOT
....
but it's been like that for 2 hours now. I tried reinst the battery and pluging in the mobile to my laptop but it didn't recognize it. (I tried the adb and it gave me Device not found" error!
Is it normal for the phone to take long to parse the zip file? what should I do now?

Reda88 said:
while looking through the files I used to root my phone when I bought it I found the p98diag.zip. I copied it to my SD Card and wanted to install it. It found it but then it said
Parsing...[SD ZIP]
[1] BOOTLOADER
[2] BOOT
....
but it's been like that for 2 hours now. I tried reinst the battery and pluging in the mobile to my laptop but it didn't recognize it. (I tried the adb and it gave me Device not found" error!
Is it normal for the phone to take long to parse the zip file? what should I do now?
Click to expand...
Click to collapse
You shouldn't have installed pd98diag. I would suggest either trying to run the ruu to get back to stock, or find the stock rom in pd98img.zip form and place on root of sdcard. Then reroot and start over.
Edit: if you find the stock rooted in pd98img.zip form that should work too and you won't have to reroot.
Edit 2: be sure to remove the pd98diag.zip from your sd card.
Sent from my Desire HD using XDA

bcd420 said:
You shouldn't have installed pd98diag. I would suggest either trying to run the ruu to get back to stock, or find the stock rom in pd98img.zip form and place on root of sdcard. Then reroot and start over.
Edit: if you find the stock rooted in pd98img.zip form that should work too and you won't have to reroot.
Edit 2: be sure to remove the pd98diag.zip from your sd card.
Sent from my Desire HD using XDA
Click to expand...
Click to collapse
Good advice! I still have all the files I used to root (even the RUU)
And you're right I shouldn't have flashed the old pd98img because now my laptop can't recognize my mobile and I can't debug it from the command line (it says Device not found)
Can I still be able to root the img without using my phone? I used this guide to root my phone (http://www.addictivetips.com/mobile/how-to-downgrade-htc-desire-hd-to-root-it-after-ota-update/)
Where can I find the rooted img? and will it be possible for me to upload it here so that someone could root it for me on his device and give it to me rooted?

To boot into recovery
Hold down volume - button (not +) while pressing power button.
Let go of power button but continue pressing down on volume -.
Hey presto ... recovery.
It's a very easy mistake to make, I did it myself a few times when I first got into rooting and flashing ROM's.

lol!
no mate I wish it was like that.

Found this in the inspire section may be helpful. http://forum.xda-developers.com/showthread.php?t=986014
Sent from my Desire HD using XDA

Help required to get my DHD back to stock

We recently have purchased DHD, and it was pre-rooted, we are general users and don't need any high end authentications in our phone to keep it stable, since yesterday I am searching on things how to get back to stock, finally tried AAHK, and pressed 1 at main menu, it rooted my phone again (I guess), but now it is blank (black) screen with no text after green colored htc logo and white background, it just blurred and turned screen into black, and halts in there,
What I tried before posting in here:
1. tried same thing again to flash using AAHK,
2. downloaded ARHD 6.x but no idea how to install it when I have no screen.
3. When I press volume down with power it takes me to bootloader, but automatically searches for some PD98IAG.zip (its not PD98IMG.zip)
and keeps searching it, (in other words it halts there as well)
4. restarting / switching memory card, googling.
I don't know if it is allowed here or not, but I am open to any payments if it costs any, for the one who can really get this thing fixed for me.

Here you go:
http://forum.xda-developers.com/showthread.php?t=1335027
Just flash it
Sent from my Desire HD using xda app-developers app

NiCk.JaY said:
Here you go:
http://forum.xda-developers.com/showthread.php?t=1335027
Just flash it
Sent from my Desire HD using xda app-developers app
Click to expand...
Click to collapse
how do I connect my phone to computer, I have connected USB, and turned on bootloader (if its what it is called) by pressing volume down and power. Giving me 5 options of
factory reset
recovery
CRC check
and two other options, When I start the exe file on computer (rom) it does not work, saying cannot find android phone.
any ideas?

rojoloco47 said:
how do I connect my phone to computer, I have connected USB, and turned on bootloader (if its what it is called) by pressing volume down and power. Giving me 5 options of
factory reset
recovery
CRC check
and two other options, When I start the exe file on computer (rom) it does not work, saying cannot find android phone.
any ideas?
Click to expand...
Click to collapse
Diconnect the phone. Uninstall all HTC drivers from the computer. Install the HTC drivers came with AAHK tool. Switch on the phone in Bootloader. Wait until it stops scanning the SD card. If it never stops, pull the battery and remove the SD card from phone then switch on the phone without SD card. Once the phone is in Bootloader try connecting the phone to the PC, then try to falsh the RUU that you have downloaded.

[Q] Need HELP PLEASE!!!...USB Issues/Stuck in HBOOT

My mother powered down her phone and when she turned it back it comes back up to this screen
Bravoc DVT2 Ship S-0N
HBOOT-1.06.0000
MICROP-051e
TOUCH Panel-SYNT0101
Radio-2.15.00.02.17
Dec 22 2010 16:16:39
HBOOT USB PLUG
<vol up> to previous item
<vol down> to next item
<power> to select
FASTBOOOT
RECOVERY
CLEAR STORAGE
SIMUNLOCK
a few secs after the phone starts up it flashs PB99diag.zip and pb99img.zip missing
the buttons on the phone do not function
I have tried installing android-sdk, htc sync, hboot drivers and cannot get the phone to found when on my Windows 7 64 bit machine, so I can push a new pb99img.zip to the phone...but i cannot get the phone to be found.
In device mananger it shows up as Android 1.0.
I can manually install the drivers but adb will still not show the device as listed.
The phone is not in USB debugging mode since none of this was intentional.
If anyone has any tips or advice it would be most aprreciated.

Did you root the phone previously? Did you install a custom ROM on it?
What you see is the HBOOT menu. To move the marker down you press the volume down button, to move it up you press the volume up button, and to make a selection you press the power button. Can you tell me if this works?
What happens if you take out the battery, put it back in and press the power button? I doubt it that the phone enters the HBOOT menu on it's own. Is that what you are saying? Normally you need to press and hold down the volume down button and the power button to enter this menu. So to stop entering the HBOOT menu just stop holding down the volume button when you power it on. If it enters HBOOT menu by its own will then something is wrong.
When you enter the HBOOT menu the phone will automatically look for a file called PB99img.zip or PB99diag.zip. This is sort of a fail-proof mechanism. It allows you to flash images or diagnose the phone when everything else fails, like in the case you loose button control. If it doesn't find any such file it will skip the operation. This is normal. It's the equivalent of putting a bootable CD or DVD in your Windows computer - if it's present at system boot it will boot off the CD/DVD and if it's not it will just skip it and continue booting current OS.
As for the ADB driver, check this out. You may need to change the hardware IDs in the driver INF file (android_winusb.inf).

Fractalogic said:
Did you root the phone previously? Did you install a custom ROM on it?
What you see is the HBOOT menu. To move the marker down you press the volume down button, to move it up you press the volume up button, and to make a selection you press the power button. Can you tell me if this works?
What happens if you take out the battery, put it back in and press the power button? I doubt it that the phone enters the HBOOT menu on it's own. Is that what you are saying? Normally you need to press and hold down the volume down button and the power button to enter this menu. So to stop entering the HBOOT menu just stop holding down the volume button when you power it on. If it enters HBOOT menu by its own will then something is wrong.
When you enter the HBOOT menu the phone will automatically look for a file called PB99img.zip or PB99diag.zip. This is sort of a fail-proof mechanism. It allows you to flash images or diagnose the phone when everything else fails, like in the case you loose button control. If it doesn't find any such file it will skip the operation. This is normal. It's the equivalent of putting a bootable CD or DVD in your Windows computer - if it's present at system boot it will boot off the CD/DVD and if it's not it will just skip it and continue booting current OS.
As for the ADB driver, check this out. You may need to change the hardware IDs in the driver INF file (android_winusb.inf).
Click to expand...
Click to collapse
Thank you for the quick reply...apparently my mother spilled something on the phone and it was acting up a little so she powered it down and when you powered it back up it came up to the HBOOT screen. The phone is stock it has never been rooted and no custom roms either. When I pull the battery the phone turns off, I can then put it back in and press power and then i am stuck at HBOOT. Once on the HBOOT screen none of my buttons function, not the volume or power buttons none of them. I have made sure to only press the power button when powering up and yes it still enters HBOOT. Thanks for the link on the adb driver info I will check it out with all haste.
Thank you for ADB driver info it was truly appreciated...my Hardware IDs are correct...the driver installs as Android ADB Interface yet adb or htc's ruu utility neither one acknowledges the phones existence. Is is possible that the phone is hosed?

have you tried selecting fastboot and then selecting reboot?

Flash the stock HBOOT image
sadklown2 said:
Thank you for the quick reply...apparently my mother spilled something on the phone and it was acting up a little so she powered it down and when you powered it back up it came up to the HBOOT screen. The phone is stock it has never been rooted and no custom roms either. When I pull the battery the phone turns off, I can then put it back in and press power and then i am stuck at HBOOT. Once on the HBOOT screen none of my buttons function, not the volume or power buttons none of them. I have made sure to only press the power button when powering up and yes it still enters HBOOT. Thanks for the link on the adb driver info I will check it out with all haste.
Thank you for ADB driver info it was truly appreciated...my Hardware IDs are correct...the driver installs as Android ADB Interface yet adb or htc's ruu utility neither one acknowledges the phones existence. Is is possible that the phone is hosed?
Click to expand...
Click to collapse
I'm thinking that maybe... only maybe... the spilled liquid was sticky (and surely conductive) so that the volume down button is kept depressed, so when you press the power on button it acts as you are pressing volume down and power button. It's probably far fetched but it is possible that the volume down button is depressed for one or another reason.
Yes, I think it will say like "Android ADB Interface" when you plug the phone in while in HBOOT. It will say something else I think when you plug it in while in recovery, etc.
I don't think you can use ADB commands while in HBOOT. I think ADB commands only work when the phone is booted up. If you can enter fastboot mode you can use Fastboot commands to flash a new HBOOT for instance.
But since you can't control the interface at all and no button seems to work on the phone, I think you have to try flashing a new HBOOT by placing a ZIP file on the SD card.
Go to AlphaRev website.
Download PB99IMG_stock.zip
Rename it to PB99IMG.zip.
Take out the SD card and put it in the computer.
Copy the PB99IMG.zip file to the SD card.
Take out the SD card and put it in the phone.
Insert the battery and power on the phone.
It will now automatically flash it with stock HBOOT image. Keep in mind that this may or may not erase personal data from either the phone or the SD card. I don't take any responsibilities for any data loss. I know you can't access the phone apps and internal data right now, but you can at least take a backup of the SD card, most apps are storing data on the SD card so you could use that to restore at least parts of the data later.

Fractalogic said:
I'm thinking that maybe... only maybe... the spilled liquid was sticky (and surely conductive) so that the volume down button is kept depressed, so when you press the power on button it acts as you are pressing volume down and power button. It's probably far fetched but it is possible that the volume down button is depressed for one or another reason.
Yes, I think it will say like "Android ADB Interface" when you plug the phone in while in HBOOT. It will say something else I think when you plug it in while in recovery, etc.
I don't think you can use ADB commands while in HBOOT. I think ADB commands only work when the phone is booted up. If you can enter fastboot mode you can use Fastboot commands to flash a new HBOOT for instance.
But since you can't control the interface at all and no button seems to work on the phone, I think you have to try flashing a new HBOOT by placing a ZIP file on the SD card.
Go to AlphaRev website.
Download PB99IMG_stock.zip
Rename it to PB99IMG.zip.
Take out the SD card and put it in the computer.
Copy the PB99IMG.zip file to the SD card.
Take out the SD card and put it in the phone.
Insert the battery and power on the phone.
It will now automatically flash it with stock HBOOT image. Keep in mind that this may or may not erase personal data from either the phone or the SD card. I don't take any responsibilities for any data loss. I know you can't access the phone apps and internal data right now, but you can at least take a backup of the SD card, most apps are storing data on the SD card so you could use that to restore at least parts of the data later.
Click to expand...
Click to collapse
No, no, no. Whats flashing hboot going to do? the phone is "water damaged". Also his phone is s-on and never rooted and u can only use alpharev hboots while s-off. Also he has a BravoC so i dont think Alpharev hboots work. Please learn some basic stuff before telling other to do things that r wrong and wont work.
@ OP i have no solution really apart from taking the phone apart and cleaning it maybe. but its water damaged so i think the only solution would be to run the correct ruu for ur phone and hope it boots or take it to a repair shop. If it was me, i would take it apart, clean it, put back together and try the ruu for ur device. But thats just my opinion. Seeing that the phone is not working then its prob worth a shot.

jmcclue said:
No, no, no. Whats flashing hboot going to do? the phone is "water damaged". Also his phone is s-on and never rooted and u can only use alpharev hboots while s-off. Also he has a BravoC so i dont think Alpharev hboots work. Please learn some basic stuff before telling other to do things that r wrong and wont work.
@ OP i have no solution really apart from taking the phone apart and cleaning it maybe. but its water damaged so i think the only solution would be to run the correct ruu for ur phone and hope it boots or take it to a repair shop. If it was me, i would take it apart, clean it, put back together and try the ruu for ur device. But thats just my opinion. Seeing that the phone is not working then its prob worth a shot.
Click to expand...
Click to collapse
Ooops!! Me bad... sorry! Thanks for correcting me though. So his only option is running the RUU for a BravoC?
Where can you find RUU for a BravoC? On Shipped-ROMs I can only find BravoC for AllTel, Verizon and VZW. Do you have to take carrier name into consideration when choosing RUU? Are there no BravoC that are not locked to a carrier?

Nice suggestions, but I'm pretty sure the phone is just physically broken. Take it in and see if you can get a replacement/fix. BravoC is hard to wrestle with.

droid_<3er said:
Nice suggestions, but I'm pretty sure the phone is just physically broken. Take it in and see if you can get a replacement/fix. BravoC is hard to wrestle with.
Click to expand...
Click to collapse
Thanks for all the suggestions...I had tried running the ruu from htc, but since i could never hammer out the usb issues the utility kept saying that the phone has less than 30% power and would promptly fail...anyway mom decided to turn it in on the insurance so its all a moot point now...again thanks to every one who tried to help and all the great guides/info on this site at least i learned quite a bit...

Develop Bugs

welcome