How to deactivate a non-stolen phone - Sprint Samsung Galaxy S III

Hi
Unable to activate a phone I bought off craigslist as there is still a number attached to the account (but not blacklisted or stolen).
How can I deactivate that number if I no longer have access to the seller ?

Go to the sprint store?

That's why you should always meet at a Sprint store. Did you call Sprint to activate? If so what did they tell you?
Sent from my SPH-L710 using Tapatalk 4 Beta

Contact the seller, get them to deactivate the phone. Most likely sprint won't do anything because anyone can say they bought a phone legally.
Sent from Under water

You can't.
Sent from my SPH-L710 using xda premium

paulmagglios said:
Hi
Unable to activate a phone I bought off craigslist as there is still a number attached to the account (but not blacklisted or stolen).
How can I deactivate that number if I no longer have access to the seller ?
Click to expand...
Click to collapse
Unless you are the account administrator, there is no way to Deactivate a Device. With you having a Receipt you could possibly take the Device into a Sprint Store. Even then if it is from a private seller it would be difficult if the Device was still activated. Next time I would suggest using an ESN CHECKER . That way you know if the device is clear. Your best bet at this point is to try and get the seller to deactivate the device. Although it may not be easy.

ESN was checked and it came out 'clean'.....I am unable to contact the original owner so I guess I am SOL then?
prboy1969 said:
Unless you are the account administrator, there is no way to Deactivate a Device. With you having a Receipt you could possibly take the Device into a Sprint Store. Even then if it is from a private seller it would be difficult if the Device was still activated. Next time I would suggest using an ESN CHECKER . That way you know if the device is clear. Your best bet at this point is to try and get the seller to deactivate the device. Although it may not be easy.
Click to expand...
Click to collapse

It is probably a stolen phone that has not been reported. Not sure why anyone would sell there phone still activated and in use.
Sent from my SPH-L710 using Tapatalk 4 Beta

paulmagglios said:
ESN was checked and it came out 'clean'.....I am unable to contact the original owner so I guess I am SOL then?
Click to expand...
Click to collapse
Had something similar to this happen to me with a Device. I got it sorted, but I ended up having to call Sprint. After a lot of calls, and phone time. I finally convinced a CSR to contact him. The CSR talked to him. Not sure what was asid, or asked. Outcome was that the Device was cleared, and activated. But it took over a week of calls to Sprint .

Please read forum rules before posting
Questions and help issues go in Q&A and Help section
Thread moved
Thanks
FNM

Related

[Q] Is this possible? Help please!!

I bought a Brand new still Sealed SG II Epic 4G touch for sprint from a guy on craigslist.
Tried to activate it this morning and sprint said it was already activated. As a reuslt, i couldn't the phone. I contacted the seller and he said that he works for sprint and all he has to do is meet up with me and reprogram the phone. This sounds kind of sketchy to me because i can't see how he can reprogram the phone and deactivate the account from the phone?
But the thing is.. i'm not meeting him at the sprint store.
Any experts out there can help me out?
Maybe he stole it from the sprint store? Call sprint, check the esn, etc. There's nothing he can do that sprint cant themselves
Sent from my SPH-D710 using XDA App
bbedward said:
Maybe he stole it from the sprint store? Call sprint, check the esn, etc. There's nothing he can do that sprint cant themselves
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
This
Call sprint and check the ESN to make sure it isn't lost or stolen.
If its not lost/stolen but currently activated to an account, its possible someone used the phone as a donor phone to clone ESN
lol man, hope its not stolen.. alwasy check the ESN before you buy any phone off a site like craigslist! and make sure you check it from the phone itself, sometimes the stickers on the box/back of phone are wrong! trust me, i work for U.S. Cellular and we have a lot of stickers that are wrong..
I called sprint and they said it was recently activated on OCT and it was not reported Stolen or Lost..
Is this a good sign?
The rep even gave me the name of the person it's under and the actual phone number it's currently activated as.
R1ptide said:
This
Call sprint and check the ESN to make sure it isn't lost or stolen.
If its not lost/stolen but currently activated to an account, its possible someone used the phone as a donor phone to clone ESN
Click to expand...
Click to collapse
aznne0 said:
I called sprint and they said it was recently activated on OCT and it was not reported Stolen or Lost..
Is this a good sign?
The rep even gave me the name of the person it's under and the actual phone number it's currently activated as.
Click to expand...
Click to collapse
lol some customer privacy! they just give it out.. if you cant make/receive calls from the device then that means the esn was used with another device..
When u activate on the website it tells u to reprogram the phone and gives u a code
Sent from my M9300 using XDA App
That's one thing I miss about GSM phones you can use any phone even if someone stole it. Not that I support buying stolen things but it helps against scams
Sent from my SPH-D710 using XDA App
aznne0 said:
I called sprint and they said it was recently activated on OCT and it was not reported Stolen or Lost..
Is this a good sign?
The rep even gave me the name of the person it's under and the actual phone number it's currently activated as.
Click to expand...
Click to collapse
If you turn it on can you make calls?
Sent from my Samsung Galaxy S2
I didn't try making a call.. but It asks me to activate.. and i can tell there's reception with a 3G icon that popped up.
Is that a good sign? lol
R1ptide said:
If you turn it on can you make calls?
Sent from my Samsung Galaxy S2
Click to expand...
Click to collapse
I tried to activate it on the sprint website.. but when i type in the DEC number... it says that it's already been activated on another account.
So i can't proceed any further...
chrystal0925 said:
When u activate on the website it tells u to reprogram the phone and gives u a code
Sent from my M9300 using XDA App
Click to expand...
Click to collapse
What looks like had happened is he bought the phone online to sell using his full upgrade. Since he used his upgrade to get it, the device would be activated on his account. The phone itself may not be activated yet, but the ESN is. You need to get ahold of the guy again and have him remove the ESN from his line by swapping the devices. Now if he says that it is already off of the account, and Sprint is reporting otherwise, then he probably did steal the phone from someone else, or never did what he said he did.

Signal blocked

Hi,
I thought somebody rob my phone, so I went to my network operator and they blocked it. Today I found my phone, but when I turn it on, I have no signal (no service).
Anyway they will give me a new phone, but can I somehow turn that signal on???
I tried root and Custom ROM Cyanogen 9 night but still the same. I tried SIM card from different country but still the same.
They somehow blocked my phone to turn on signal.
Please help... maybe I have to flash a new radio.
THX
No, that's considered stealing
The phone is blacklisted on their network, so its basically a parts phone now
Sent from my Galaxy Nexus using Tapatalk 2
Call your carrier back and see if they can re-activate it. They should have only suspended service. Having no connection is normal when they do that.
is there possibility to change IMEI ? yes i know its illegal but is there chance ?
lew1s said:
is there possibility to change IMEI ? yes i know its illegal but is there chance ?
Click to expand...
Click to collapse
It really depends on your carrier, I know Verizon will temporally suspend all service until you find your phone, unless you know for a fact it was stolen, then they will blacklist the IMEI and send you a replacement.
So unless you tell them to cancel the one they are sending you, and re-activate the one you have, then no. Basically, there is no way to get a free phone out of this.
lew1s said:
is there possibility to change IMEI ? yes i know its illegal but is there chance ?
Click to expand...
Click to collapse
Yes but no one will tell you due to the fact that its go to prison illegal
Sent from my Galaxy Nexus using Tapatalk 2
So, I can just sell the phone for parts or find somebody who can change mechanical the IMEI chip?
lew1s said:
So, I can just sell the phone for parts or find somebody who can change mechanical the IMEI chip?
Click to expand...
Click to collapse
call your carrier first.
I always seems to see people openly discussing illegal stuff in a public forum..
so best way is to call my operator and tell them that i found the phone and would like to activate my IMEI on that phone?
lew1s said:
so best way is to call my operator and tell them that i found the phone and would like to activate my IMEI on that phone?
Click to expand...
Click to collapse
if you want to use the same phone, that is the only way to go.
Yes, and cancel the phone they were gonna send. Don't scam the company you arse.
Sent from my Galaxy Nexus using Tapatalk 2
so, tmrw i will call them and hope they will activate it.
Discussion of activating a blacklisted phone is against forum rules
Thanks
FNM

[Q] SGH-M919 Black Listed (Please Help, TIME SENSITIVE)

(Please Help, TIME SENSITIVE)
I need help please, I post adds on CL and buy/sell the items on fleabay. I usually don't check the EMEI or any other numbers and have been fine until now. I was under the impression that if the phone is black listed, unlocking it would fix the issue... Am I incorrect??? If not, what can (besides refunding the $$$), be done to the phone to make it work on the T-Mobile network? IF unlocking doesn't correct the issue?
Thank You, in advance for your help everyone...
My correct Email is [email protected]
The yahoo Email that is attached to this account is abandoned, and I can no longer access it.
The Control Panel will not allow me to update my email. It states that the email is already taken.
So I believe I have two accounts on this site. I've already messaged XDA about the issue
I don't think there's anything legal that can be done if T-Mobile has blacklisted that IMEI, besides it maybe working on another Carrier? i.e. ATT but I don't know about that.
I think your chances of getting it work on T-Mobile again are in the neighborhood of .01%
Yeah if it's a T-mobile phone and T-mobile blacklisted the phone, it will NEVER work on T-mobile. Sim unlock might or might not work on another network such as AT&T as I've heard they now share blacklisting. Might work overseas.
Refund the money, get it unlock to see if it work on AT&T, resell it on CL/Fleabay and make sure the listing shows that it's a BL T-mobile phone.
Was It pass due account?
Sent from my SCH-I535 using xda app-developers app
chino0826 said:
(Please Help, TIME SENSITIVE)
I need help please, I post adds on CL and buy/sell the items on fleabay. I usually don't check the EMEI or any other numbers and have been fine until now. I was under the impression that if the phone is black listed, unlocking it would fix the issue... Am I incorrect??? If not, what can (besides refunding the $$$), be done to the phone to make it work on the T-Mobile network? IF unlocking doesn't correct the issue?
Thank You, in advance for your help everyone...
My correct Email is [email protected]
The yahoo Email that is attached to this account is abandoned, and I can no longer access it.
The Control Panel will not allow me to update my email. It states that the email is already taken.
So I believe I have two accounts on this site. I've already messaged XDA about the issue
Click to expand...
Click to collapse
no unlocking it wouldnt fix the issue, once the phone has its IMEI blacklisted, the only (legal) way to get it whitelisted again is for the prvious owner is pay off the phones balance, and thats only if the IMEI was blacklisted due to not paying the bill. If it was blacklisted because it was reported stolen, your SOL.
The only thing you can do, is unlock it and try to sell it as an unlocked device. But other then that, you will not get what you payed for it, due to it being blacklisted on a carrier.
Always gotta check those things on craigslist, people always think "it will never happen to me" untill it happens to them
Unlock it and use it on Att
Sent from my SGH-M919 using xda app-developers app
T Mobile black listed one of my phones I got through insurance. I called them and told them it was a mistake. Within hours I had my phone un blacklisted. Call customer support ( a few times if needed ) and ask them to reinstate your phone.
lildanik said:
T Mobile black listed one of my phones I got through insurance. I called them and told them it was a mistake. Within hours I had my phone un blacklisted. Call customer support ( a few times if needed ) and ask them to reinstate your phone.
Click to expand...
Click to collapse
this isnt a good idea, in your instance, it was their mistake in the first place. The op's situation, what more then likely happened is that the seller of the phone sold him the phone, then reported it stolen. If its reported stolen, they arent going to just "reinstate" it

Your sim card does not allow a connection to this network

Hi guys, I am sorry if it was already posted here, I could not find similar topics or posts. I have a problem with the network. When I try to call someone it says 'not registered on network'
I have been using galaxy s3 tmobile since last year november. I bought it from a police officer, he gave me unlock codes from tmobile. I used the phone on tmobile for 6-7 months and than I switched to staright talk unlimited and have been using it till yesterday. Yesterday suddenly my phone/ data/ sms.... stopped working. I was using cm10.1.3 than I thought, it is related to kernel/radio or modem and flashed back to stock rom.
But I still have the same problem.
The signal bar is full. I went to apn setting and played with it little, but no results. I tried to connect to the network, it says ' sim card does not allow a connection to this network'. I chatted with tmobile agent: she said, it must work on any network other than tmobile. I put my sim card on iphone, it works, but when I insert any simcard on my phone, it gives same issue. I checked my imei on tmobiles network, the result is: imei blocked. Could anyone help me with it please. ???? :banghead:
Sent from my SGH-T999 using xda app-developers app
bek23 said:
Hi guys, I am sorry if it was already posted here, I could not find similar topics or posts. I have a problem with the network. When I try to call someone it says 'not registered on network'
I have been using galaxy s3 tmobile since last year november. I bought it from a police officer, he gave me unlock codes from tmobile. I used the phone on tmobile for 6-7 months and than I switched to staright talk unlimited and have been using it till yesterday. Yesterday suddenly my phone/ data/ sms.... stopped working. I was using cm10.1.3 than I thought, it is related to kernel/radio or modem and flashed back to stock rom.
But I still have the same problem.
The signal bar is full. I went to apn setting and played with it little, but no results. I tried to connect to the network, it says ' sim card does not allow a connection to this network'. I chatted with tmobile agent: she said, it must work on any network other than tmobile. I put my sim card on iphone, it works, but when I insert any simcard on my phone, it gives same issue. I checked my imei on tmobiles network, the result is: imei blocked. Could anyone help me with it please. ???? :banghead:
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
If the IMEI is blocked then the seller has reported the phone to be stolen. There's not much that can be done in that case to the phone. You can talk to the Seller if you want.
Doesn't sound like a police officer to me. Probably lied to you to make the sale. Either he reported it lost/stolen like Perseus said, or he never fully paid it off and stopped making payments. Either way, the device is now almost certainly considered to be stolen property. You can unlock it and sell overseas, but otherwise you are pretty much screwed I am sorry to say.
You need to call T-Mobile to find out why it's been blacklisted. If it's been reported stolen, or was never fully paid for try to contact the seller and ask about it. If you can't get in touch with him you may want to consider filing a police report.
Only other possibility, but highly unlikely, is if some a$$ cloned their device using your imei (either randomly entered or obtained some other way). In this very unlikely scenario it wouldn't be the sellers fault, unless he gave the IMEI to someone to use or used it himself.
It's much more likely the seller did this to you since this, unfortunately, happens all the time.
Like stated previously, there isn't much you can do if you can't resolve things with the seller.
Sorry to hear about your misfortune.. good luck though.
Sent from my SGH-T999N using Tapatalk
Thank you for the replies, I have called tmobile, they say it's not fully paid off or the customer has stopped the services at all, at the time of purchase I was 100% sure he was police officer, he showed his badge and all the stuff in the car.
How can I unlock it? I might want to sell overseas.
Anyway, I was thinking about move to n5, but it is too early, coz n5 is not out yet
Sent from my SGH-T999 using xda app-developers app
In the general section is a SIM Unlock thread. Should be on the first page or two.
If he is actually a cop, I'd call him up and ask about it. If he only recently cut his service, it may have been unintentional that you got screwed as a result. Maybe he had forgot all about it. Considering how long it's been, he probably had it close to paid off, so maybe he'd be willing to pay off the balance to T-Mobile to have it unblocked. Or it might be worth it to you, depending on the amount owed, to pay it yourself if he can't or won't.
Granted, it would suck to have to, but if he only owes like $50, might be worth considering.
Sent from my SGH-T999N using Tapatalk
bek23 said:
Thank you for the replies, I have called tmobile, they say it's not fully paid off or the customer has stopped the services at all, at the time of purchase I was 100% sure he was police officer, he showed his badge and all the stuff in the car.
How can I unlock it? I might want to sell overseas.
Anyway, I was thinking about move to n5, but it is too early, coz n5 is not out yet
Click to expand...
Click to collapse
If its not paid for then t-mo will release it after you pay up. Nexus 5 is ways away. You will have to go without a phone.
Unlock, ask T-mo or use online services on ebay
Well it is pre unlocked, or should I unlock again?
Sent from my SGH-T999 using xda app-developers app
bek23 said:
Well it is pre unlocked, or should I unlock again?
Click to expand...
Click to collapse
No Need. If you know its unlocked then go ahead and sell Overseas.
Thank you very much who helped me with this issue, and of course the seller cut his services and even his number is not available anymore, no replies from email, but I am happy that nexus 5 is play store now, yeey
Sent from my SGH-T999 using xda app-developers app

[Q] sgh-m919 imei null or hardware issue?

hi there, i have an sgh-m919 which is 4months old. it worked fine for the first 3 then one night without warning, the cell-signal indicator turned into a circle with a line through it, indicating no carrier.
did some looking, seems that the imei is now reading as unknown (i did not try to root or do anything to it for this to occur). this is not a stolen device and the people i bought it from can't help.
after perusing your excellent help/forums, i tried rooting, reflashing stock tmobile, triangle-away, u name it, same result- imei unknown, circle with line through it.
i am wondering if i have a hardware fault which is causing this because of the many things i have tried, none seem to change this one issue. Note that when i press the codes to go into service mode, the screen shows a blank service mode, as opposed to a menu which is what is supposed to be there. So i am really puzzled if this is a hardware fault which is disallowing the drivers or whatever to initialise?
my question is- is there some diagnostic i can run which will interrogate the hardware and report if there is a failure? i would like to keep the phone stock samsung tmobile as opposed to rooting etc.
any assistance would be appreciated
thanks
Greg
rookoorarr said:
hi there, i have an sgh-m919 which is 4months old. it worked fine for the first 3 then one night without warning, the cell-signal indicator turned into a circle with a line through it, indicating no carrier.
did some looking, seems that the imei is now reading as unknown (i did not try to root or do anything to it for this to occur). this is not a stolen device and the people i bought it from can't help.
after perusing your excellent help/forums, i tried rooting, reflashing stock tmobile, triangle-away, u name it, same result- imei unknown, circle with line through it.
i am wondering if i have a hardware fault which is causing this because of the many things i have tried, none seem to change this one issue. Note that when i press the codes to go into service mode, the screen shows a blank service mode, as opposed to a menu which is what is supposed to be there. So i am really puzzled if this is a hardware fault which is disallowing the drivers or whatever to initialise?
my question is- is there some diagnostic i can run which will interrogate the hardware and report if there is a failure? i would like to keep the phone stock samsung tmobile as opposed to rooting etc.
any assistance would be appreciated
thanks
Greg
Click to expand...
Click to collapse
Did you buy it from a store? If so take it back to the store and demand they give you a new one.
Did you buy it from a person selling it second hand? If so they screwed you over. They sold you the phone then reported it stolen later and got themselves a brand new on on a warrenty claim. As soon as they report their current one stolen T Mobile blacklists the IMEI. Call the cops on them. Call the warrenty company too any let them know that a fraudlent claim was filed.
Skipjacks said:
Did you buy it from a store? If so take it back to the store and demand they give you a new one.
Did you buy it from a person selling it second hand? If so they screwed you over. They sold you the phone then reported it stolen later and got themselves a brand new on on a warrenty claim. As soon as they report their current one stolen T Mobile blacklists the IMEI. Call the cops on them. Call the warrenty company too any let them know that a fraudlent claim was filed.
Click to expand...
Click to collapse
hi, thanks for your reply.
yes i bought it from a store and when i took it to them for service, it just sat there for 2 weeks before i pulled it back. they did not work on it and when i diagnosed the imei problem, they replied that this has never happened to them before so i doubt they are capable of repairing this anyway.
based on your suggestion that the imei is blacklisted- if this is true, how come the issue doesn't go away temporarily when i flash to oem without a sim installed? the phone does not go onto the network at all- it shows that circle upon boot. i am thinking that if the imei was indeed blocked, it would allow the phone to go online to the carrier and then report it as unknown.
the issue seems to be that either the nv has been corrupted (which i am guessing would be rewritten over with a fresh one when flashed) or there is some hardware fault (such as the cell radio) which is causing this.
the phone works great on wifi, all apps work fine, everything seems normal except for the cellular/mobile ability.
that's why i am asking if there is a hardware diagnostic i can run to verify or deny this is the problem.
thanks
Greg
rookoorarr said:
hi, thanks for your reply.
yes i bought it from a store and when i took it to them for service, it just sat there for 2 weeks before i pulled it back. they did not work on it and when i diagnosed the imei problem, they replied that this has never happened to them before so i doubt they are capable of repairing this anyway.
based on your suggestion that the imei is blacklisted- if this is true, how come the issue doesn't go away temporarily when i flash to oem without a sim installed? the phone does not go onto the network at all- it shows that circle upon boot. i am thinking that if the imei was indeed blocked, it would allow the phone to go online to the carrier and then report it as unknown.
the issue seems to be that either the nv has been corrupted (which i am guessing would be rewritten over with a fresh one when flashed) or there is some hardware fault (such as the cell radio) which is causing this.
the phone works great on wifi, all apps work fine, everything seems normal except for the cellular/mobile ability.
that's why i am asking if there is a hardware diagnostic i can run to verify or deny this is the problem.
thanks
Greg
Click to expand...
Click to collapse
If you bought it from a store brand new then the imei is not likely the issue. At least not because its been blacklisted.
Again though, you bought it from a store. Its 4 months old and it broke. Take it back and tell them to give you a new one. What country are you in? Some countries have much stronger consumer protection rules.
Sent from my GT-P5110 using Tapatalk
I'm in Trinidad, West Indies (the Caribbean)
I have contacted t-mobile who says they can't help because I'm not a t-mobile customer and the people I bought it from are useless when it comes to service. They gave only a 30 day warranty so it's out.
Last resort, have contacted samsung, awaiting reply
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
rookoorarr said:
I'm in Trinidad, West Indies (the Caribbean)
I have contacted t-mobile who says they can't help because I'm not a t-mobile customer and the people I bought it from are useless when it comes to service. They gave only a 30 day warranty so it's out.
Last resort, have contacted samsung, awaiting reply
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Have you pulled out the battery and looked on the back and checked the IMEI there to see if its blacklisted? If it isn't then you can push it back into the phone, I had the problem on my old s3 and I would think that the solution would be the same to fix it.
Sent from my GT-I9505G using XDA Premium 4 mobile app
I have the imei from the sticker under the battery but don't know the site to check for blacklisted imei's; guess I'll google it
I also don't know how to push it back onto the phone: all the free apps I tried don't work. The service menu is also blank.
Greg
Sent from my SGH-M919 using xda app-developers app
Yeah it sounds like something deleted out the information in the rom that holds that data.
I beleive in the etc folder.
I forget without looking.
There are many tools on the forum to backup IMEI data to prevent this from happening and restore it from backup if it does.
In this case, were presumably there is no backup, the phone will need to be serviced by samsung.
Agreed. Based on the number of ideas I tried from xda, the issue was never repaired so I hooe samsung can help
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
based on checks with several imei blacklist sites, it seems that my imei is blacklisted (wtf!)
i have emailed t-mobile to verify as well.
but here's a question- if my device got blacklisted on the night when the imei went null in the phone- was it deactivated by t-mobile (note, i am not a t-mobile customer, i am not in the USA) and if it was, how come flashing to samsung oem doesn't repair the issue?
i do not have a sim in the phone so it's not even going to try to connect to a carrier. i am confused if it could have been remotely disabled via t-mobile and how can i get this back up and running again?
Thanks
Greg
rookoorarr said:
based on checks with several imei blacklist sites, it seems that my imei is blacklisted (wtf!)
i have emailed t-mobile to verify as well.
but here's a question- if my device got blacklisted on the night when the imei went null in the phone- was it deactivated by t-mobile (note, i am not a t-mobile customer, i am not in the USA) and if it was, how come flashing to samsung oem doesn't repair the issue?
i do not have a sim in the phone so it's not even going to try to connect to a carrier. i am confused if it could have been remotely disabled via t-mobile and how can i get this back up and running again?
Thanks
Greg
Click to expand...
Click to collapse
The store you bought it from sounds shady if they won't honor the manufacturers warranty. They also seem to have sold you a stolen phone. Call the cops.
You will never get the phone unblacklisted.
Sent from my GT-P5110 using Tapatalk
Skipjacks said:
The store you bought it from sounds shady if they won't honor the manufacturers warranty. They also seem to have sold you a stolen phone. Call the cops.
You will never get the phone unblacklisted.
Sent from my GT-P5110 using Tapatalk
Click to expand...
Click to collapse
Partially right. He could call and find out if the phone is stolen or if it has a balance in it. If latter, you can pay the balance off and have the blacklist removed. But yes, report the store to the police. Shady business.
Sent from my SGH-M919 using XDA Premium 4 mobile app
xdapowerapps said:
Partially right. He could call and find out if the phone is stolen or if it has a balance in it. If latter, you can pay the balance off and have the blacklist removed. But yes, report the store to the police. Shady business.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I don't think you can. Once the imei is on that blacklist I think its there to stay.
Sent from my GT-P5110 using Tapatalk
xdapowerapps said:
Partially right. He could call and find out if the phone is stolen or if it has a balance in it. If latter, you can pay the balance off and have the blacklist removed. But yes, report the store to the police. Shady business.
Sent from my SGH-M919 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Once blacklisted it's a done deal. Even if you offer to pay any balance owed tmobile will say no.
Only recourse is try and get a refund from the store.
☞ Sent from here☜???
baseballfanz said:
Once blacklisted it's a done deal. Even if you offer to pay any balance owed tmobile will say no.
Only recourse is try and get a refund from the store.
☞ Sent from here☜???
Click to expand...
Click to collapse
Try bringing really big scary mean looking guys with you into the store. See if the manager is more understanding of your issue when you have 'friends' there.
Lol great answers thanks to all so far
I have reported the blacklist to the store, awaiting reply now
I also wrote samsung who has referred me to a local dealer but I am waiting to see what the store does first.
Can anyone say how t-mobile did this? I do not have a t-mobile sim, I was using the phone on wifi as normal when the imei went null
How did t-mobile find the device to null the imei (I am not in the usa) and what exactly was done? What files or database on my device was deleted/erased?
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
rookoorarr said:
Lol great answers thanks to all so far
I have reported the blacklist to the store, awaiting reply now
I also wrote samsung who has referred me to a local dealer but I am waiting to see what the store does first.
Can anyone say how t-mobile did this? I do not have a t-mobile sim, I was using the phone on wifi as normal when the imei went null
How did t-mobile find the device to null the imei (I am not in the usa) and what exactly was done? What files or database on my device was deleted/erased?
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app
Click to expand...
Click to collapse
Nothing was changed on your phone.
T Mobile blacklists the phone's serial number (IMEI) which is sent to the cell tower everytime the phone moves to a new tower or re-authenticates itself on a tower. If your IMEI is blacklisted then the network says it won't allow the device to authenticate.
Even though you don't use T Mobile you may still be using a T Mobile network. The 4 main US carriers sublet their networks to smaller carriers, and while I'm not super familiar with the cell carriers used in Trinnidad, I'd bet you anything that the US carriers opperate the networks there even if it's under different names or through subletting of the their networks.
There is also some ambiguity as to if cell phone carriers share those blacklists with each other. If they do, then getting blacklisted on one GSM network is the same as getting blacklisted on all GSM networks. I'm not sure if that's going on though.
Hmmmm then the issue I have is different. The device is showing a null imei so it never gets to register on the carrier
Sent from my SGH-M919 using xda app-developers app
rookoorarr said:
Hmmmm then the issue I have is different. The device is showing a null imei so it never gets to register on the carrier
Sent from my SGH-M919 using xda app-developers app
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Click to collapse
Then something else happened that damaged the IMEI on your device.
But you specifically said you checked your IMEI against the blacklist and said yours was blacklisted. All advice that was given to you after that was based on that information.
If the IMEI is damaged on your device, then you need to find help elsewhere. We do not discuss how to repair/restore/replace IMEI's on XDA unless you have a previous backup of the EFS partition made in recovery for YOUR device. If so, just restore that backup. If not, you cannot use XDA to find out how to fix a bad IMEI. There are too many ways that information is used for evil and theivery and XDA will not be a party to the discemination of that information.
Agreed, understood.
If you look at my original question, you will see where I was querying a null imei. And as the thread continued, someone suggested I check the imei blacklist. I thought that t-mobile had done something remotely to my device to disable it, that's how I got to this point. My original issue still remains-null imei.
I understand that changing imei is illegal so I have not requested that. I was enquiring what could have happened to my device, given that I did not root or tamper with it in any way to cause a null imei.
If it is that the efs or nv or whatever file on the device got corrupted, I can accept that. Odd thing is that if it's a protected system file then how could it become corrupted in the first place.
Nevertheless, I do not wish to be blacklisted here on xda so I am not asking for advice on how to change imei.
If I knew I needed to backup whatever files before, I would have. But this is not my first Android (I owned a nexus one since it came out and it still works to this day) and I never had this issue of corrupted files. Granted, it is an older version of android.
I appreciate all the advice given so far.
Thanks
Greg
Sent from my SGH-M919 using xda app-developers app

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