[Q] How to Wipe Stock Note 2 for Re-sale? - Sprint Samsung Galaxy Note II

Hi all, I'm planning to sell my Note 2 and want to be sure I've cleared all of my data. My phone is Rooted, but I've always been on the stock ROM from sprint.
So far I've:
- Formated SD card
- Factory Reset in TWRP
- Wiped Cache/Dalvik Cache
- Wiped Internal Storage in TWRP
I have NOT done a system wipe or 'Format Data'. I've researched and I understand this should be sufficient, should I take it further?

Mace790 said:
Hi all, I'm planning to sell my Note 2 and want to be sure I've cleared all of my data. My phone is Rooted, but I've always been on the stock ROM from sprint.
So far I've:
- Formated SD card
- Factory Reset in TWRP
- Wiped Cache/Dalvik Cache
- Wiped Internal Storage in TWRP
I have NOT done a system wipe or 'Format Data'. I've researched and I understand this should be sufficient, should I take it further?
Click to expand...
Click to collapse
Nope. All good. If you feel like going back to stock without root please follow my posts on helping some bro out though.
But that should all be ok. Good luck with new phone
~ Taylor_Swift
Sent from my Samsung Galaxy Note II GT-N7100 using XDA Premium HD

Taylor_Swift said:
Nope. All good. If you feel like going back to stock without root please follow my posts on helping some bro out though.
But that should all be ok. Good luck with new phone
~ Taylor_Swift
Sent from my Samsung Galaxy Note II GT-N7100 using XDA Premium HD
Click to expand...
Click to collapse
Thanks for the input Taylor_Swift, I noticed something troubling completely by accident. I don't know if this is related to the Note 2 only or not, but I'm unable to remove my personal phone number and sprint username from Settings>About Device>Status.
I've tried factory reset and even system reset in TWRP and I re-installed the Stock Deodexed Rom from the forums and this did not help. I'm wondering if you or anyone has heard of this and if I can manually remove the data myself?
The only thing I haven't done in TWRP is 'Format Data', I'm not sure that this will work or what it will do.

Mace790 said:
Thanks for the input Taylor_Swift, I noticed something troubling completely by accident. I don't know if this is related to the Note 2 only or not, but I'm unable to remove my personal phone number and sprint username from Settings>About Device>Status.
I've tried factory reset and even system reset in TWRP and I re-installed the Stock Deodexed Rom from the forums and this did not help. I'm wondering if you or anyone has heard of this and if I can manually remove the data myself?
The only thing I haven't done in TWRP is 'Format Data', I'm not sure that this will work or what it will do.
Click to expand...
Click to collapse
Your phone needs to be deactivated from sprint or whichever carrier it is linked to. Than the personal info is gone after a wipe. But if the the phone is active, it will always add your info regardless of the rom.
Sent from my SPH-L900 using xda premium

The phone had to be inactive and you need your prl. There is a dialer code you enter, that does a full wipe. Basically the phone is wiped as if it came out the box. I called and got directions when I sold my Evo 3d.
Sent from my SPH-L900 using xda premium

KB112 said:
The phone had to be inactive and you need your prl. There is a dialer code you enter, that does a full wipe. Basically the phone is wiped as if it came out the box. I called and got directions when I sold my Evo 3d.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Thanks guys for the reply's, I'm calling them this afternoon.

Mace790 said:
Thanks guys for the reply's, I'm calling them this afternoon.
Click to expand...
Click to collapse
So they told me that since the service has been cancelled already, there's nothing that can be done to remove the information. When the next person that owns the phone activates it, it will reset. I feel like this isn't true, there has to be a way to do this with canceled service....

Mace790 said:
So they told me that since the service has been cancelled already, there's nothing that can be done to remove the information. When the next person that owns the phone activates it, it will reset. I feel like this isn't true, there has to be a way to do this with canceled service....
Click to expand...
Click to collapse
I think they are just Effing with you, since you no longer have an account. There is a dialer code, I just don't remember it. Try a Google search or if not, hit up a Sprint store. I imagine a Store Rep should know,especially if they have a repair center there.
Sent from my SPH-L900 using xda premium

KB112 said:
I think they are just Effing with you, since you no longer have an account. There is a dialer code, I just don't remember it. Try a Google search or if not, hit up a Sprint store. I imagine a Store Rep should know,especially if they have a repair center there.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Yeah I figured they were, I was a customer for 10 years and stuff like this is why I left. I'll post results.

Mace790 said:
Yeah I figured they were, I was a customer for 10 years and stuff like this is why I left. I'll post results.
Click to expand...
Click to collapse
##72786#
Sent from my SPH-L900 using xda premium

Thats hands free activation. ##786# wipes everything
Sent from my SPH-L900 using Tapatalk 2

Patch7 said:
##72786#
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Thanks! Found it too at This link. It works! Username and phone number both reset. I felt like the sprint technician was lying and should've known.

Sorry for the misinformation. I thought 786 wiped the username and whatnot. I learned something new today
Sent from my SPH-L900 using Tapatalk 2

patrao_n said:
Sorry for the misinformation. I thought 786 wiped the username and whatnot. I learned something new today
Sent from my SPH-L900 using Tapatalk 2
Click to expand...
Click to collapse
It does. Both codes redo hands free activation. Only difference is ##786# wipes the whole phone to factory settings while ##72786# just does the hands free activation no wipe.
Sent from my SPH-L900 using xda app-developers app

Related

No signal or data

Just got a epic touch off of eBay. When I got the phone it had a few bars but never showed any data status. Now all I get is the circle with a slash through it. Any help would be appreciated
Sent from my PC36100 using Tapatalk
Reboot. This is los. There is a fix for it in the works
Sent from my SPH-D710 using xda premium
paniro187 said:
Reboot. This is los. There is a fix for it in the works
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
He needs to update his profile - this isn't "LOS".
dongatta said:
Just got a epic touch off of eBay. When I got the phone it had a few bars but never showed any data status. Now all I get is the circle with a slash through it. Any help would be appreciated
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
i see this is your first post..welcome to the boards...
but do a search before posting. there are at LEAST 5-10 active threads about this already that you would have found by just looking in the general or q&a session!
but yes anytime it happens just reboot the phone
I don't think this is LOS. I cant get the phone activated because it will not aquire a signal. I have rebooted pulled battery and flashed the samsung stock recovery through odin.
Call CS and have them update over the air
Sent from my SPH-D710 using xda premium
So that will give me a signal again. I don't understand
Sent from my PC36100 using Tapatalk
I would try flashing the modem again.
Check esn and see if it clean. Is the phone still active on the account.
Sent from my SPH-D710 using Tapatalk
uhupong said:
Check esn and see if it clean. Is the phone still active on the account.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
This
Sent from my Samsung Galaxy S2
The esn is clean I checked it several times. Where can I find the modem file so I can flash. It has been 3 days still no signal. Sprint won't help because its not active do no insurance.
Sent from my PC36100 using Tapatalk
The modem files, if you want them, are in the development thread. There's a few. You'll probably want the newer EG31 modem that is now up.
http://forum.xda-developers.com/showthread.php?t=1352310
Sent from my SPH-D710 using XDA App
Just loaded the modem files through odin. Still no signal at all. When I go into phone info under prl it shows default. Could this be my problem. Should I send it in to Samsung for warranty replacement even though I'm not the original purchaser
Sent from my PC36100 using Tapatalk
dongatta said:
When I go into phone info under prl it shows default. Could this be my problem. Should I send it in to Samsung for warranty replacement even though I'm not the original purchaser
Click to expand...
Click to collapse
It's probably not your problem, more likely it is a symptom of your problem. Under some situations when you don't have signal, the PRL says default until you get signal.
Did you contact the seller on ebay? I sure would.
The op is a little unclear... have you flashed the stock .tar file from here?
I would do a complete flash using the .pit file.
http://forum.xda-developers.com/showthread.php?t=1351761
I thought about contacting the seller but I don't know who is at fault. When i first received the phone it had a signal. It started the over the air activation but never activated. Started the manual programming then got the no signal status. I don't want to blame the seller cause I like to do good business. He may say it had service till u tried to activate it. I will try to flash the stock files and select re partition option too.
Sent from my PC36100 using Tapatalk
there are also instructions somewhere around here how to clear out all user data and start the provisioning process over again. i know i saw them recently but am not sure which thread its in.
So, you can't get into Odin Mode, flash the full stock EG30 ROM by Crawrj and start completely fresh?
Sent from my SPH-D710 using xda premium
Yes I can get into odin mode.
Sent from my PC36100 using Tapatalk

[Q] What do you think??

Here's what has happened....
I purchased my SGS2 Saturday April 14th, I rooted it same day, I flashed TDJ Warefare. I noticed on the 4th day after getting my phone my calls started to drop like crazy. Like every other call was dropping or they couldn't hear me. So I called Tmo they walked me through troubleshooting, that didn't help. Took it back to the store where I purchased it this past weekend the sales rep said it sounds like it's a bad sim card. Ok so they changed my sim (of course I rooted again tried Jugganuats this time) and the phone was working fine until yesterday it starting dropping calls. SO I took the phone back and they switched it with a new one.
I would like to know from you all should I try rooting again?
Please don't flame me for asking this question or if it's in the wrong section of the forum.
I would just like your honest opinion as to what If I should or not and if I do, is there a solution to the dropped calls????
Thanks all
Rooting has nothing to do with your dropped calls. your first phone was defective.
Sent from my SGH-T989 using xda premium
Android_Monsters said:
Rooting has nothing to do with your dropped calls. Make them give you a new phone.
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
I did I have a new one now. I was asking should I root again? I just don't want my calls to start dropping again.
Let me ask you since it's not the rooting what do you think it could be??
Did you do a factory reset before taking it back?
Sent from my GT-I9000 using XDA
Rooting will not affect the signal or radio. Would suggest that, stay on stock ROM for a week or so and see if you get drop calls. If not, then try another ROM and if you get drop calls after that so it has to do with the ROM.
SGSdabbler said:
Did you do a factory reset before taking it back?
Sent from my GT-I9000 using XDA
Click to expand...
Click to collapse
Yes I unrooted, factory reset and format internal sdcard just to be on the safe side. I didnt any personal stuff on there.
I had the same issue. Did the same thing you did step for step and rooted my new gsII and no problems. Musta just been a defect
Sent from my SAMSUNG-SGH-T989 using xda premium
OnceUponA 0829 said:
I had the same issue. Did the same thing you did step for step and rooted my new gsII and no problems. Musta just been a defect
Sent from my SAMSUNG-SGH-T989 using xda premium
Click to expand...
Click to collapse
Ok I will give it a try again because I really like my phone being rooted
Definitely root you get more pleasures of the phone that way but drop calls I would have changed roms to test another ROM out
Sent from my SAMSUNG-SGH-T989 using xda premium

Can't bill apps to sprint account

As of today I cannot buy apps and bill my sprint account. Does anyone else have this issue? I tried everything. Cleared market cache and data....
Image attached.
Sent from my PC36100 using xda premium
Now this....
Sent from my PC36100 using xda premium
Clear data for Google services framework then clear market data again. Reboot.
Sprint got rid of that. That's what they told me anyway.
Sent from my ADR6425LVW using Tapatalk 2
fitz420 said:
Clear data for Google services framework then clear market data again. Reboot.
Click to expand...
Click to collapse
That fixed
it! Thank you.
Evocm7 said:
Sprint got rid of that. That's what they told me anyway.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Sprint told me it doesn't work because I'm on a spending limit account.
I told them it worked yesterday.
They then told me I have 9$ left on my spending limit.
I have 150$ left, zero past due, and I never paid late once.
I knew the correct answer would come from here.
Edit: and no I'm not buying the retarded game in the screen shot...quickest thing I could click on that was paid lol
Sent from my PC36100 using xda premium
mrocklewitz said:
That fixed
it! Thank you.
Sprint told me it doesn't work because I'm on a spending limit account.
I told them it worked yesterday.
They then told me I have 9$ left on my spending limit.
I have 150$ left, zero past due, and I never paid late once.
I knew the correct answer would come from here.
Edit: and no I'm not buying the retarded game in the screen shot...quickest thing I could click on that was paid lol
Sent from my PC36100 using xda premium
Click to expand...
Click to collapse
That game is actually pretty fun...
sent from my DeRpY SuPeRsOnIc
Hmmm they must have changed it back. I haven't had sprint for awhile now. Wish I could bill to my Verizon account. Oh well
Sent from my ADR6425LVW using Tapatalk 2
google service
fitz420 said:
Clear data for Google services framework then clear market data again. Reboot.
Click to expand...
Click to collapse
I have this same problem where is Google service I'm useing root explore
ob1silvia said:
I have this same problem where is Google service I'm useing root explore
Click to expand...
Click to collapse
Under all apps.
Had this happen to me, i called Sprint and needed to have them take a 'block' off the account that prevented in-app billing, then it worked just fine.
Sent from my PC36100 using Tapatalk 2
fitz420 said:
Under all apps.
Click to expand...
Click to collapse
Beat me to it....
Sent from my PC36100 using xda premium
root explorer
fitz420 said:
Under all apps.
Click to expand...
Click to collapse
I still cannot font all apps in root explorer. Please explan. Further. I'm a swretard
Not in root explorer. Settings>applications>all
Sent from my PC36100 using xda premium
I tried this method it did not work for,me,
ob1silvia said:
I tried this method it did not work for,me,
Click to expand...
Click to collapse
There were multiple answers.
Did you contact sprint to see if you have a block on in-app billing? (Even though I doubt they will know what they are talking about)
Did u follow the steps in the original solution for clearing data for Google framework and market?
What rom are you running?
Too little info given if your issue isn't solved by the two answers in the thread.
Sent from my PC36100 using xda premium
So, here's a random funny story...
I'm trying to buy an app for my tablet on the market and I don't see the bill to Sprint option either. I do a few Google searches, come across this thread and do the whole clear data thing suggested. Nothing. Still no bill to Sprint. As I pick up my phone to call customer service I realize my wifi ONLY tab isn't connected to Sprint in any way whatsoever. Feeling pretty dumb I proceed to buy the app on my phone and bill it to Sprint just fine.
So yeah, that happened...

Lost imei vzw nexus

My nexus reads as a unknown imei. I have no data or voice. Tried flashing stock through odin. Is there anyway to restore the imei like with the s3.
Sent from my SCH-I535 using Tapatalk 2
johnnilsson said:
My nexus reads as a unknown imei. I have no data or voice. Tried flashing stock through odin. Is there anyway to restore the imei like with the s3.
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Don't know what odin is so sorry if that fact makes this a silly reply. Have you tried the stock images directly from Google? They are a full reset of the entire phone.
Sent from my Galaxy Nexus using Tapatalk 2
Yes through odin
Sent from my SCH-I535 using Tapatalk 2
johnnilsson said:
Yes through odin
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Well crap. So much for me helping. :banghead:
Sent from my Galaxy Nexus using Tapatalk 2
If you didn't back up your EFS folder, I'm not sure it can be fixed.
Help Me!!!!!!!!!!!!!
Sent from my SCH-I535 using Tapatalk 2
Sure you just don't have the wrong type of rom and/or radios installed?
johnnilsson said:
Help Me!!!!!!!!!!!!!
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Flash stock images, make sure bootloader is locked. Take it to Verizon. When they ask what happen, play clueless customer and keep asking if you will loss your angry birds high scores.
Sent from my Galaxy Nexus using xda premium
People are saying this may be a pba problem.
Only PBA I know of is a bluetooth profile. What are you referring to?
I have the GSM Nexus so proceed with caution, but I'm wondering if they use the same types of files and folders. This is what I did to fix it when I accidentally wiped my IMEI:
cmstlist said:
Okay that was quick - solved it!
I believe the problem was that I'd restored the entire /data partition of my prior unit's backup including the /data/radio folder. Not a good idea! The solution was to copy the nv_data.bin and .md5 files from /factory and paste them to replace the incorrect ones in /data/radio. Now my IMEI is back!
Time to backup those files somewhere safe...
Sent from my Galaxy Nexus using Tapatalk
Click to expand...
Click to collapse
Don't try anything without backing up what you already have.
Just flash it to stock and play stupid. Then they will "factory data reset" it, because that fixes everything. Ha ha. No really, they'll give you a replacement.
Sent from my Galaxy Nexus using xda premium
lithid-cm said:
Take it to Verizon. When they ask what happen, play clueless customer and keep asking if you will loss your angry birds high scores.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Priceless. That would be fun to watch.
Sent from my Galaxy Nexus using xda premium
if you can make a nandroid,
first off you need to download wugfresh's Gnex toolkit:
http://forum.xda-developers.com/showthread.php?t=1766475
second you need to install all the drivers if you haven't already.
then you need to choose your model type
after you will need to click on back to stock what it does is it resets everything, assuming your phone ant boot up choose not booting
once that is done you can choose the factory image which can be downloaded from Googles factory images or you can use the options provided
after that you follow all the steps provided in the tool kit. the tool kit is mostly automatic so it wont take allot of time.
once that is done you are back in stock and have lost everything but don't fret because you can root it again using the same tool kit.
quick point your phone still has an unlocked boot loader so don't worry about that.
once youve completed the above steps you should be back to your good old galaxy nexus home screen
Verizon won't warranty it because the sticker under the battery has turned colors. No water damage I just touched one day when I took out the battery my hands were slightly wet prob not smart lol. I know this wasn't the cause it has been 5 months the only thing damaged was the sticker and warranty. Yes I have the right ROMs installed I'm not a newb. This is like the same issue with the s3 I tried to use the qpst method but I can't even get the hidden menu to show on the phone clueless as to why. I just want to use my gnex as a beater phone when I'm out.
Sent from my SCH-I535 using Tapatalk 2
cmstlist said:
I have the GSM Nexus so proceed with caution, but I'm wondering if they use the same types of files and folders. This is what I did to fix it when I accidentally wiped my IMEI:
Sounds promising going to try. I took apart the phone to check internals all looks good, except for the fact I broke antenna pinched with case. Ordered a new one incase this works.
Don't try anything without backing up what you already have.
Click to expand...
Click to collapse
Sent from my SCH-I535 using Tapatalk 2
Any solution for this? I'm having the same issue...
If you do not have it backed up... I'm half-awake so... but is it under the battery, this information?
Sent from my Galaxy Nexus using xda app-developers app

PLEASE Help Got ripped off be a guy on Craigslist...

I bought a phone of a guy and I manually activated the phone the calls work and data on the spot, I didn't have enough time to check the phone and found it it was rooted...anyways I got everything back to stock sprint rom and reset the counter...now there is no internet. I have a feeling that he probably had it hooked up to boost because the data was working on the old rom. I already tried the wipe carriers setting and clean install and reset the counter...
Does anyone know how to go back from Boost to sprint?
You activated it on sprint the first time and it worked? If so nothong wrong. Please give us the details in your about phone section.
Sent from my SPH-L900 using xda premium
Did you enter the correct APN info? That's step one dude
Sent from my SGH-I337 using xda app-developers app
If you activated it and it worked fine rooted it sounds like the phone was ok. Maybe you took a wrong step in flashing back to stock. Try going through hand free activation ##72786# and see if that does anything for you.
Sent from my SPH-L900 using xda app-developers app
This sounds more like a phone issue and not that the guy ripped you off. If the phone cleared and activated correctly and now your having issues that's the risk you take when buying used. I recommend next time you buy on eBay or swappa to have a little protection after buying. Good luck.
Sent from the Great Galaxy Note 2 using Tapatalk 2

Categories

Resources