Hello,
I've been using my Galaxy S4 for about two weeks (not rooted, yet). Today after getting back from work I noticed some strange lines appeared on my screen, initially I thought that it was an app malfunctioning but soon realized that it was happening on all applications and screens!. The lines come and go and are not present all of the time, Is this covered under warranty? could this be a hardware issue or a factory reset may fix it? Has anyone been experiencing this behavior?
Thanks
Video
Can not embed video because I'm new here, check it out here: youtube.com/watch?v=4l0023Bll9Q
bostondude said:
Hello,
I've been using my Galaxy S4 for about two weeks (not rooted, yet). Today after getting back from work I noticed some strange lines appeared on my screen, initially I thought that it was an app malfunctioning but soon realized that it was happening on all applications and screens!. The lines come and go and are not present all of the time, Is this covered under warranty? could this be a hardware issue or a factory reset may fix it? Has anyone been experiencing this behavior?
Thanks
Video
Can not embed video because I'm new here, check it out here: youtube.com/watch?v=4l0023Bll9Q
Click to expand...
Click to collapse
Dollars to donuts a factory reset or at worst reflashing stock will fix it, it looks like a software issue.
Related
I've had this tablet for about 3 months and I have had problems with the touchscreen since it came out of the box. The problems that I had experienced were similar to those experienced and documented by the rest of you. Now, after installing 4.4, it simply does not work! Specifically, the screen will not detect a swipe gesture. This is exasperating. I have gone through multiple courses of trouble shooting and have restored the factory settings a number of times to no avail. I'm a newbie to this forum and this is my fist android. 1) is anyone else experiencing this? 2) Is there a fix? If not, I want a new tablet from Asus; this is insane! Thanks everyone
I do not own a nexus 7 (yet), but check this thread
forum.xda-developers.com/showthread.php?t=2428133
Dark Spark is right, this person: http://forum.xda-developers.com/showthread.php?t=2543909 had the same issue and ts10 fixed it.
Teleost said:
I've had this tablet for about 3 months and I have had problems with the touchscreen since it came out of the box. The problems that I had experienced were similar to those experienced and documented by the rest of you. Now, after installing 4.4, it simply does not work! Specifically, the screen will not detect a swipe gesture. This is exasperating. I have gone through multiple courses of trouble shooting and have restored the factory settings a number of times to no avail. I'm a newbie to this forum and this is my fist android. 1) is anyone else experiencing this? 2) Is there a fix? If not, I want a new tablet from Asus; this is insane! Thanks everyone
Click to expand...
Click to collapse
I am the person who helped red_ferrari007 fix his touchscreen which stopped functioning after 4.4.
I suggest you do the following:
1) flash the JSS15J factory image available here:
https://dl.google.com/dl/android/aosp/razor-jss15j-factory-2e08b83b.tgz
2) boot the ts10 kernel from here:
http://forum.xda-developers.com/showthread.php?t=2428133
Those are the exact steps we used to get his tablet working.
Teleost said:
I've had this tablet for about 3 months and I have had problems with the touchscreen since it came out of the box. The problems that I had experienced were similar to those experienced and documented by the rest of you. Now, after installing 4.4, it simply does not work! Specifically, the screen will not detect a swipe gesture. This is exasperating. I have gone through multiple courses of trouble shooting and have restored the factory settings a number of times to no avail. I'm a newbie to this forum and this is my fist android. 1) is anyone else experiencing this? 2) Is there a fix? If not, I want a new tablet from Asus; this is insane! Thanks everyone
Click to expand...
Click to collapse
Not seeing the issues you described with 2 of my N7, 16GB and 32GB.
Normally, you should return it for a replacement.
Why spend so much time if it never work from start?
Good luck
Hi!
Have anyone notised this problem with Z1C?
I received my Z1C 4 days ago and this has happened once every day. It seems to appear when trying to unlock the phone and all of a sudden it goes mad and nothing seems to happen when touching the screen. Otherwise the device seems to work fine. But do you guys think this is a software issue that can be fixed at next update or do you think I need to RMA?
regards.
This looks like a software issue to me... Try to factory reset your device and if it still persist reflash it with PC Companion it should fix the issue. A hardware defect can't make a phone like that don't worry
DXarz said:
Hi!
Have anyone notised this problem with Z1C?
I received my Z1C 4 days ago and this has happened once every day. It seems to appear when trying to unlock the phone and all of a sudden it goes mad and nothing seems to happen when touching the screen. Otherwise the device seems to work fine. But do you guys think this is a software issue that can be fixed at next update or do you think I need to RMA?
regards.
Click to expand...
Click to collapse
did it do that right out the box? or did you install anything that could have messed with that?
RevokOne said:
did it do that right out the box? or did you install anything that could have messed with that?
Click to expand...
Click to collapse
I cannot se anykind of app that I installed that would mess up the device like that? Ive installed about 15 apps and mostly "stand alone" apps like skype, sofascore and MX player. The app that closest could affect the UI is then maybe Nova launcher (got the prime verision) but I dont think it would mess up the lockscreen like that? (Or atleast it havent on any of my other devices, always felt solid and worked perfect)
It's not always about apps you installed though... There could be data files from system apps that got corrupted and caused the issue.
Do you have glove mode on at all? The screen is very sensitive, it could be some conductive dirt on the screen. I tested my Z1C in the shower, a drop of water rolling down the screen is enough to open the notification area or scroll a website in chrome.
Did you see this?
http://forum.xda-developers.com/showthread.php?t=2643078
I think this is a hardware issue.
This happens more often if you use some sort of flip case (I had roxfit).
Now I have only a screen protector with hardcase i have still lockscreen ghost touches but less.
To fix it just clean the display with cloths or something you prefer.
DXarz said:
Hi!
Have anyone notised this problem with Z1C?
I received my Z1C 4 days ago and this has happened once every day. It seems to appear when trying to unlock the phone and all of a sudden it goes mad and nothing seems to happen when touching the screen. Otherwise the device seems to work fine. But do you guys think this is a software issue that can be fixed at next update or do you think I need to RMA?
regards.
Click to expand...
Click to collapse
Okay, this is starting to be interesting. I actually did a factory reset three days ago and now this phenomenon haven't happened since before the reset. Though I must admit that Im not sure if I noticed the problem before mounting the Muvit Easy Folio case since I got the case the day after I got the phone. Unfortunately I have not had time to reinstall all apps that I had before the factory reset so for now my phone is not really comparable with the device it was three days ago. After the weekend I will probably know more since I will have had more time testing and installing all the former apps (then I can uncheck that variable). I hope its not the case since I have not found any other case that's lime and also cover the screen, though It also looks like a possible troublemaker (according to delimanyak23 and the thread)
time will show, I'll be back when Ive done some more research
This happened to me but in homescreen. I just turned off the screen. Wipe the screen with my tshirt for 2-3 secs and viola problem gone. Weird but it works
Sent from my D5503 using Tapatalk
My wife also has that issue. Her phone was factory reset but still the same and as it was seen by the shop who sold it to us, the phone will be replaced today. We will see if it happens with the new phone.
Nb : glove mode is off, no screen-protection used, a protectiln case is used but i don't know what model it is. I'll you the update after trsting the new phone.
Sent from my GT-I9506 using xda app-developers app
So, brand new thing I have ran into recently is that no matter what app I use when I turn the phone horizontal the screen goes black and I can't see the video. Any tips to fix this? I am rooted with xposed.
Is there a screen protector or cover possibly causing this issue?
Have you restarted? (Had a similar issue and restart fixed it)
Sincerely,
ASUS_USA
There is at least one other thread about this. Try the search to see if they found a fix. I had something similar, but only with mp4 files, no matter which app I used. Partial or completely black screen, but the sound was fine. It went away for me with the last firmware update.
No case on there for me.
Hi,
I encountered this problem and have a thread on this (http://forum.xda-developers.com/zenfone2/help/video-playback-issue-ze550ml-2-18-40-7-t3139304). Basically, I had to perform a factory reset in order to fix it. Hope it helps.
Cheers.
Hi, did you managed to fix the problem and how if you did?
I have already performed factory reset with the last update 9/7/15 but still have the same problem.
Is it video files or does this also happen with YouTube and other streaming apps?
Just videos, camera videos that I took and others, Youtube works normaly
Sent from my ASUS_Z00AD using Tapatalk
Asus Splendid was the problem, it was disabled and after enabling and updating it works normally.
If someone have the same problem ...
Video turns black - unfreeze Splendit and autostart
Nemanjath said:
Asus Splendid was the problem, it was disabled and after enabling and updating it works normally.
If someone have the same problem ...
Click to expand...
Click to collapse
Thanks a lot. That safed me hours of searching! I was just starting to think about the videocodec and all other things I changed..... Would have led me in the wrong direction.....
Hey everyone. I recently got my watch. Came with 5.1.1 and no issues. After updating to 6.0.1 my watch has a mind of its own. Keeps moving pages up and down and going back and forth without touching the screen. Anyone know a solution or has a similar problem? Already tried factory reset.
Timonkop said:
Hey everyone. I recently got my watch. Came with 5.1.1 and no issues. After updating to 6.0.1 my watch has a mind of its own. Keeps moving pages up and down and going back and forth without touching the screen. Anyone know a solution or has a similar problem? Already tried factory reset.
Click to expand...
Click to collapse
Same here. Sometimes it triggers gesture when I'm scrolling through a gmail text and it's quite annoying.
I turned gestures off which works better for me.
Ok, so i'm not the only one with this issue. Is it a software bug that might get a fix or an issue with hardware?
Timonkop said:
Ok, so i'm not the only one with this issue. Is it a software bug that might get a fix or an issue with hardware?
Click to expand...
Click to collapse
Most likely a software issue.
Love my Note 4 but lately I have had nothing but problems with this damn thing. GPS NEVER stays locked for me use navigation or even check the weather if I changed cities. Saw the fix on where you take the back of the phone off and adjust the GPS contacts, long story short the LCD screen broke on me. I see nothing but problems people have on this phone about the GPS and Samsung will not hold there end. Anyone else have the same issue with there GPS?
Sending phone out to get repaired tomorrow.
Nick
i was on cm13 for a few days and i had horrible gps on google maps. when i returned to stock, gps was fine again. if ur having gps problem even on stock it may be a hardware issue.
avenged06x said:
Love my Note 4 but lately I have had nothing but problems with this damn thing. GPS NEVER stays locked for me use navigation or even check the weather if I changed cities. Saw the fix on where you take the back of the phone off and adjust the GPS contacts, long story short the LCD screen broke on me. I see nothing but problems people have on this phone about the GPS and Samsung will not hold there end. Anyone else have the same issue with there GPS?
Sending phone out to get repaired tomorrow.
Nick
Click to expand...
Click to collapse
If you have time, file an Android bug report: h t t p s://source.android.com/source/report-bugs.html
I have the same problem with stock ROM. I have also had the problem on 3 other completely different Android phones from different manufacturers - also running either with or without the stock ROM - mostly on Lollipop. This is probably not a hardware issue as another member has suggested, but a bug. I seriously doubt that the 4 different phones I've experienced this with all have hardware faults. If you file on that website, I'll join you. You are not alone.
notedroidbrokedroid said:
If you have time, file an Android bug report: h t t p s://source.android.com/source/report-bugs.html
I have the same problem with stock ROM. I have also had the problem on 3 other completely different Android phones from different manufacturers - also running either with or without the stock ROM - mostly on Lollipop. This is probably not a hardware issue as another member has suggested, but a bug. I seriously doubt that the 4 different phones I've experienced this with all have hardware faults. If you file on that website, I'll join you. You are not alone.
Click to expand...
Click to collapse
I appreciate the response. It was cheaper for me to purchase a new Note 4. I have the old one here if anyone is interested for parts. I have no GPS probs on the new phone.
avenged06x said:
I appreciate the response. It was cheaper for me to purchase a new Note 4. I have the old one here if anyone is interested for parts. I have no GPS probs on the new phone.
Click to expand...
Click to collapse
Sounds like you solved the problem with a new phone. If the problem ever arises with the new phone you may be interested in my post in http://forum.xda-developers.com/note-4/general/gps-close-to-unusable-t2948602/post67864418 (see post #339). I was able to fix my phone by partially disassembling it and removing corrosion on various contacts.