[Q] Stuck in a loop please help - Droid Incredible Q&A, Help & Troubleshooting

Incrediblec XD ship S-On
Hboot-0.92.0000
microp-0417
touch panel-atmelc03_16ac
Radio-2.15.10.07.07
Jul 23 2010, 18:06:51
Hello, first thank you for an amazing and current forum, I'd been researching my issue for a while, but most things are dated around 2010. I've experience rooting and ROMing a Droid X with multiple ROMS, but I use the original Incredible as my main phone because I still love it. Well, I originally rooted my Inc with Unrevoked3 I believe. I left the ROM as stock up until a couple months ago when I put CM7.2.0 on it.
About a week ago, the phone would always have working mobile data. Yet, if I received or tried to make a call, I couldn't and then I would lose texting ability. Then, a couple days ago, I was using the Inc for wifi tethering when suddenly it went into an Incredible bootloop. I tried booting to the cyanogen recovery, but it will quickly loop out of it as well.
I went to pvillecomp.com/ and downloaded all the stock Inc software. I individually renamed files to PB31IMG.zip and tried to have HBoot pick up on them. Hboot will see the files, but then do nothing. Except, the originally ROM will get checked and come back and say that the current version is older and can't be flashed.
I've always tried the RUU software for hboot and the original ROM. I either get a usb error or a low battery error even if the battery is charged. Granted, I'm trying the RUU from the phone's bootloader screen.
Does anyone have some support they could throw this way? I use my phone for internet and everything. Thank you all.
-Nevin

BUMP*
Has anyone any ideas? I've since ordered a replacement phone, but would really like a workaround in case something would happen again or even to fix the old one. Thanx all.
-Nevin

NevinInc said:
BUMP*
Has anyone any ideas? I've since ordered a replacement phone, but would really like a workaround in case something would happen again or even to fix the old one. Thanx all.
-Nevin
Click to expand...
Click to collapse
did you flash any radios? Flashing radios always ends up bad.

NevinInc said:
BUMP*
Has anyone any ideas? I've since ordered a replacement phone, but would really like a workaround in case something would happen again or even to fix the old one. Thanx all.
-Nevin
Click to expand...
Click to collapse
S-off, flash TWRP (because CWM sucks) and flash a new rom. This should fix everything. Flashing a radio DOES not screw everything unless you do not know what to flash, in that case you should not be flashing radios.

I'm looking into the TWRP stuff right now since I've only experience with CWM. My only concern is that I still have S-on. How can I get S-off on my phone when I've only access to the bootloader? Sorry if this is a bit off a noob post, I've simply not the experience with the incredible to know. Thank you so much.
-Nevin
123421342 said:
S-off, flash TWRP (because CWM sucks) and flash a new rom. This should fix everything. Flashing a radio DOES not screw everything unless you do not know what to flash, in that case you should not be flashing radios.
Click to expand...
Click to collapse

Btw, no I didn't flash the radio. That was the only thing I didn't attempt to flash. Yet, when attempting to flash anything else, nothing worked. Still wondering about getting S-off before using TWRP, but hopeful to still get it working. Thank you again.
NevinInc said:
I'm looking into the TWRP stuff right now since I've only experience with CWM. My only concern is that I still have S-on. How can I get S-off on my phone when I've only access to the bootloader? Sorry if this is a bit off a noob post, I've simply not the experience with the incredible to know. Thank you so much.
-Nevin
Click to expand...
Click to collapse

BUMP/UPDATE:
Yes, I'm still at it trying to get my Dinc out of it's bootloop and up/running. It's difficult at this point to say what all I've tried. At one point I wanted to use htcdev.com to ensure the bootloader was unlocked/etc. I've had much trouble trying to get fastboot to work correctly on my pc. I've seem to get stuck on "waiting for device" which appears to be a driver error.
I gave up on that and started focusing on the RUU process. I've tried to install the entire Gingerbread 605.3 file. I fixed the error usb 170 by updated or changing htc sync software. Now I'm left with error 140 bootloader error.
I've also updated hboot using the ruu process for version 605.2. This worked on my pc and got me partially excited. Now my hboot shows up as "Locked" now at the top. I also downloaded a different Stock.img file. Hboot detected this and begun the install process. Everything came up as complete and upon reboot went right back into the white screen/incredible bootloop.
So since posting before I've updated htc sync on my pc and have officially relocked my bootloader. I don't mind RUU'ing things to stock, but now gotta get past the Error 140. Any ideas?

So I'm not sure how many are looking at this or have had ideas, but I was able to use htcdev to unlock the bootloader.
Before unlocking the bootloader I was able to RUU to image .15. After this is when I unlocked the booloader. The RUU said it was complete, but I still only bootloop on the incredible white screen. Now, some of the pb31img.zip files I've come across don't even try to install. This includes signed and unsigned .15 img files. Currently these are the new settings to the phone:
Bootloader: unlocked, s-on
hboot 1.07.0000
radio - 2.15.10.12.20
Image version: 4.08.605.15
The last option I can think of is to try using fastboot, but won't that essentially do the same thing? If you think fastboot is the way to go, can u link me or give me some basics on using it. Obviously I used it for unlocking the bootloader so it can't be that complicated.
Are there any other ideas or should I give up on my Dinc? Looking forward to hear what you think. Thanx.
-Nevin

somebody recommended you install TWRP and install a stable Jellybean ROM. Did you try that?

Related

Evo corrupted after Monday OTA update

I downloaded the OTA update and it killed my phone. It is a non rooted stock phone.
I can access the bootloader so its not fully bricked. It just sits there on the first screen like its having issues with its rom.
The info on the bootloader screen.
Supersonic EVT2-2 Ship S-On
HBOOT-0.79.0000
MICROP=041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.05.00.06.10
APR 14 2010,15:14:34
I roamed around and tried several of the rooting tools and such but nothing worked. The .exe files to set the thing back wont work.
Just wondering if I am SOL atm or there some way I can fix this?
What happened when you tried using the RUU? Did you try using the zip file?
I tried all 3 of the current .exe files on the roms page. All of the give bootloader veerson error. The .zip files most of them give a older verson error.
The RUU_Supersonic_1.32.651.6 .zip does nothing. Gives no error, no options just back to the bootloader.
Least the bootloader works. If there is a new rooter out maby i can fix it myself because the sprint dealers can not do anything.
you can have them fill out in the paperwork to get you another one..
its still under 30 day warranty
but so far your SOL.
there are no root methods for the OTA.
so either way, you have to wait it out.
CYBERxNUKE said:
you can have them fill out in the paperwork to get you another one..
its still under 30 day warranty
but so far your SOL.
there are no root methods for the OTA.
so either way, you have to wait it out.
Click to expand...
Click to collapse
Yea I got it from radioshack. They know whats up and when they get a phone im getting it replaced. I do not want to root it, i just want to a working state. Yet if i get one with a old rom/bootloader on it... hell ya im rooting it.
If anyone has any ideas on how to simply flash it to stock, like a ligit htc/sprint way im all ears.
Well I was able to fix it using the rru exe that was posted yesterday. \o/
firefoxinc said:
Well I was able to fix it using the rru exe that was posted yesterday. \o/
Click to expand...
Click to collapse
got a link you could throw my way of what you used?
My phone isn't bricked, but when I try to use the sprint .exe RRU, once it goes into boot loader mode it gives me some error about version.
I don't know if my phone is only 1/2 bricked or what, or if it's just an issue with the latest over the air update screwing things up. I never flashed any new roms, just did Unrevoked 1 method before I did the OTA. I would guess my phone is 100% stock at this point.
accelerus said:
got a link you could throw my way of what you used?
My phone isn't bricked, but when I try to use the sprint .exe RRU, once it goes into boot loader mode it gives me some error about version.
I don't know if my phone is only 1/2 bricked or what, or if it's just an issue with the latest over the air update screwing things up. I never flashed any new roms, just did Unrevoked 1 method before I did the OTA. I would guess my phone is 100% stock at this point.
Click to expand...
Click to collapse
There is no "half bricked" a bricked phone is one that no longer works appropriately. You've got a brick instead of a phone because it doesn't work.
If you do the OTA, or have done the OTA, you cannot root and cannot restore to factory settings. I think the exe the OP is referring to is of the OTA update, ie, he won't be able to root.
If you can boot to Android, you're phone is fine, just not rootable.
accelerus said:
got a link you could throw my way of what you used?
My phone isn't bricked, but when I try to use the sprint .exe RRU, once it goes into boot loader mode it gives me some error about version.
I don't know if my phone is only 1/2 bricked or what, or if it's just an issue with the latest over the air update screwing things up. I never flashed any new roms, just did Unrevoked 1 method before I did the OTA. I would guess my phone is 100% stock at this point.
Click to expand...
Click to collapse
Here is to the thread
http://forum.xda-developers.com/showthread.php?t=717024

[REQ][HOW TO] Relock or Unroot EVO

I have been searching the web for how to relock my EVO. This is because i am taking it back to sprint for a screen fix and I have learned from the PPCGEEKS thread all the problems and warranty stuff related to rooting as well as the odds of them discovering that I have rooted it. I just don't want to risk it and I would like to know how to relock, just for the knowledge.
Does anyone have specific instructions how??
PPCGEEKS Thread: http://forum.ppcgeeks.com/showthread.php?t=126849
http://shipped-roms.com/shipped/Supersonic/
Download first and last, and flash in the same sequence.
So thats all?? its done? It's unrooted? That seems simple.
Yep, that's how easy it is.
On some phones (one out 5 I "control") I had to get all 3 and flash in the same sequence, otherwise last one wouldn't flash over the first - not sure why.
redsolar said:
last one wouldn't flash over the first - not sure why.
Click to expand...
Click to collapse
that surprises me. the latest RUU should flash over anything *theoretically*.
what error did it give you when you attempted?
yes, it should be easy to restore the phone to stock. think of all their service departments fixing/refurb'n phones. one simple flash and its all completely stock no matter what was loaded before.
for those more technically included, since this is the dev board, if the eng build RUU is loaded the PRI is downgraded and as of now, no currently released RUU is able to upgrade the PRI ... but thats such a small issue, can almost guarantee nobody will notice.
Damn screen... I have to do the same thing, and just one other question, besides those files I will just have to use Htc Sync to flash them right?
Yellowcard8992 said:
Damn screen... I have to do the same thing, and just one other question, besides those files I will just have to use Htc Sync to flash them right?
Click to expand...
Click to collapse
Those RUUs are just exe files. So sync will provide you with drivers yes, but after downloading you just run from that download with your phone plugged in.
wow after reading that thread on ppcgeeks i dont think i ever want to leave xda! must be a young crowd over there. i ran the latest 1.47 RUU that i downloaded from HTC before I returned my phone. much to my surprise they didn't even take the phone out of the box! still, since it only takes 10 minutes might as well do it.
barnacles10 said:
Those RUUs are just exe files. So sync will provide you with drivers yes, but after downloading you just run from that download with your phone plugged in.
Click to expand...
Click to collapse
are you talking about just using the volume down and power button method?
redsolar said:
Yep, that's how easy it is.
On some phones (one out 5 I "control") I had to get all 3 and flash in the same sequence, otherwise last one wouldn't flash over the first - not sure why.
Click to expand...
Click to collapse
whats the point in running all 3 on a phone you are returning? just running the first one is good enough to unroot and restore to stock. i only ran the most recent one, because i had already upgraded the baseband and was unable to run the earlier ones because of it.
joeykrim said:
that surprises me. the latest RUU should flash over anything *theoretically*.
what error did it give you when you attempted?
yes, it should be easy to restore the phone to stock. think of all their service departments fixing/refurb'n phones. one simple flash and its all completely stock no matter what was loaded before.
for those more technically included, since this is the dev board, if the eng build RUU is loaded the PRI is downgraded and as of now, no currently released RUU is able to upgrade the PRI ... but thats such a small issue, can almost guarantee nobody will notice.
Click to expand...
Click to collapse
I was surprised too when I tried first.
The 1.47 RUU just sat on the "waiting for bootloader" screen and timed out after ~90 seconds, "unable to find phone" (tried multiple times) and the screen would get stuck in white bootloader/RUU message (battery pull required) - so i am guessing 0.76.2 bootloader was too low for it. That was flashing from 3.2.2+ DamageControl ROM, didn't try from any other one, since the DC -> 1.36 -> 1.47 stock worked well.
And yes, the PRI caveat is there, but as joeykrim said, that's minor, plus you can always say "PRI what - huh?", right?
OneStepAhead said:
whats the point in running all 3 on a phone you are returning? just running the first one is good enough to unroot and restore to stock. i only ran the most recent one, because i had already upgraded the baseband and was unable to run the earlier ones because of it.
Click to expand...
Click to collapse
Running latest OTA makes you seem more of a "dumb user" who wouldn't even know what root is?
Yellowcard8992 said:
are you talking about just using the volume down and power button method?
Click to expand...
Click to collapse
No. RUUs are handled differently. You download the file. And run it on your computer with the phone plugged in. It does everything for you. You DO NOT flash these via recovery.
Update on my phone
I took it to the sprint store yesterday and against everything I have heard the guy at the store turned my phone and checked it. Thank god I used redsolar's posted method. I must have the appearance of someone who would root there phone. It passed his inspection, luckily.
Thanks for the help
I rooted with the new Simpleroot OTA Edition, with Fresh Rom 053, and RA-Rec.
I'm trying to start over from stock so I can re-root my phone, but I can't get the RUU's to work. The oldest one will actually try and put the phone in bootloader, but while its waiting for bootloader it eventually just stops and gives me the 170 error, usb connector problem.
So is there any other way to go about this? Any help would be greatly appreciated.
murdercitydan said:
I rooted with the new Simpleroot OTA Edition, with Fresh Rom 053, and RA-Rec.
I'm trying to start over from stock so I can re-root my phone, but I can't get the RUU's to work. The oldest one will actually try and put the phone in bootloader, but while its waiting for bootloader it eventually just stops and gives me the 170 error, usb connector problem.
So is there any other way to go about this? Any help would be greatly appreciated.
Click to expand...
Click to collapse
ya what I do is replug the usb coord then try ruu again while the phone is stuck on the HTC sign,then if that doesn't work I just manually go into bootloader myself (power+volume down) then use the ruu.exe, works everytime but then it tells me my current version is not valid, so if you ota'd you probably won't ever be able to go back to 1.32.651.1/.6 stock but you can just use the new 1.47.651.1 ruu to regain stock after ota.
Tundricles said:
ya what I do is replug the usb coord then try ruu again while the phone is stuck on the HTC sign,then if that doesn't work I just manually go into bootloader myself (power+volume down) then use the ruu.exe, works everytime but then it tells me my current version is not valid, so if you ota'd you probably won't ever be able to go back to 1.32.651.1/.6 stock but you can just use the new 1.47.651.1 ruu to regain stock after ota.
Click to expand...
Click to collapse
Thanks a **** load Tundricles, you saved my ass.
I was getting so pissed, I'd run the RUU and once it got to opening the bootloader on my phone it was get frozen on the HTC screen, and the RUU would get the use connection error. So I unplugged my phone, and noticed it was in the bootloader, but if the usb was plugged in, it wouldn't show the bootloader screen for some reason. So I just plugged it back in and started the RUU back up, it instantly went past the "Waiting for bootloader..." message and started updating.
Thank you, and for anyone else having similar problems, READ THIS!
Flashing the RUU doesn't restore the stock recovery does it?
I ran Unrevoked 2 a while back and I have RUU'd but I'm pretty sure Clockwork Mod is still there.
Sent from my EVO 4G using the XDA App.
ViViDboarder said:
Flashing the RUU doesn't restore the stock recovery does it?
I ran Unrevoked 2 a while back and I have RUU'd but I'm pretty sure Clockwork Mod is still there.
Sent from my EVO 4G using the XDA App.
Click to expand...
Click to collapse
It should. RUU replaces everything but PRI
Sent from my PC36100 using XDA App
murdercitydan said:
Thanks a **** load Tundricles, you saved my ass.
I was getting so pissed, I'd run the RUU and once it got to opening the bootloader on my phone it was get frozen on the HTC screen, and the RUU would get the use connection error. So I unplugged my phone, and noticed it was in the bootloader, but if the usb was plugged in, it wouldn't show the bootloader screen for some reason. So I just plugged it back in and started the RUU back up, it instantly went past the "Waiting for bootloader..." message and started updating.
Thank you, and for anyone else having similar problems, READ THIS!
Click to expand...
Click to collapse
np glad I could help

[Q] Can anybody help me out, please?

I've searched the forums and have not found a situation that really matches mine.
I've been running on a Cyanogen nightly build for probably two months with no problems. Out of nowhere this morning my phone reboots itself (while it was idle; I wasn't even touching it) and then gets stuck in a boot loop. I get the White HTC Evo 4G screen, then it powers off and comes back up to the white screen again. Over and over.
All I can get do is hboot. Even telling hboot to go into the recovery mode puts my back into the boot loop. Fastboot, clear storage, and hboot usb all seem to work though. I've tried downloading the PC36IMG.zip file (http://forum.xda-developers.com/showthread.php?t=780141) in that thread, but hboot loads it and tells me that it is older than my current version, and only gives me the option to reboot, or not to reboot. Doesn't load the image.
Here is the information on my hboot screen:
SUPERSONIC EVT2-3 SHIP S-ON
HBOOT-0.97.0000
MICROP-041f
TOUCH PANEL-ATMEL224_16ab
RADIO-2.15.00.09.01
Aug 19 2010, 14:29:08
Anybody have any ideas? Thanks!
you lost root, s-on
you can still start the bootloader so it's not a brick
need to get s-off before you can load recovery again and reflash your rom
have you tried the RUU? if it installs and defaults you then you can unrevoked to root
NewZJ said:
you lost root, s-on
you can still start the bootloader so it's not a brick
need to get s-off before you can load recovery again and reflash your rom
have you tried the RUU? if it installs and defaults you then you can unrevoked to root
Click to expand...
Click to collapse
Trying the RUU here now: http://forum.xda-developers.com/showthread.php?t=874091
Wish me luck!
luck has been wished
Kuhmo said:
Trying the RUU here now: http://forum.xda-developers.com/showthread.php?t=874091
Wish me luck!
Click to expand...
Click to collapse
This didn't work. Everything is still the same, except that my hboot version is now 2.10.0001. Any other thoughts?
still won't not into any rom? did you get errors?
NewZJ said:
still won't not into any rom? did you get errors?
Click to expand...
Click to collapse
No, the app on the PC said everything was successful. The progress bar on the phone progressed without errors too.
what happens when you reboot the phone not going into bootloader?
Just the HTC EVO 4G splash screen. Over and over and over...
does it show the boot animation or just stuck on splash?
Just the splash. No animation.
pull the battery, remove your sdcard, put the battery back in, see if it gets to the animation
Doh, you upgraded your hboot. It's alright though, just run the ruu one more time and your should be ok
Sent from my PC36100 using XDA App
Wrong button..
xHausx said:
Doh, you upgraded your hboot. It's alright though, just run the ruu one more time and your should be ok
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
I asked my wife to check this thread from the car on the way to dinner. Saw the response. So I took my laptop inside with us and used the RUU one more time. No luck. I decided that it must be a hardware issue. I took the SD out and removed the evidence that the phone had been rooted, then took it to the sprint service center up the road. They just replaced it for me. Thanks for your time! I DO want to root my phone again, the ROMs are just so much better than the stock installation. Should I not install the OTA updates if I'm going to root it? Which guide should I follow for rooting?
never do OTA when rooted, use unrevoked to root, unrevoked.com
NewZJ said:
never do OTA when rooted, use unrevoked to root, unrevoked.com
Click to expand...
Click to collapse
Not when rooted. I meant should I update to the latest OTA UNTIL I decide to do the root again? Is the latest OTA unrootable?
Same deal.
Here is the post that I put in the wrong forum that I was about to post here until I saw this thread...
Wellp. I win.
I win a no expenses paid trip to my nearest Sprint dealer.
Ever since I used unrevoked to root my phone in November, I've been voraciously digging through these forums for tasty roms. I've been snorting lines of Cyanogen, MIUI, and a myriad of other, well-designed roms.
Using a on older version of hboot (pre 1 methinks) I was able to avoid the latest hassles with ClockworkMod (plus, I down(up?)graded to 2.6 via RomManager).
Tonight, as I was enjoying some tasty foodstuffs at my local foodstuff vendor, my phone rebooted. Then, it rebooted again. Then again. I once made the folly of flashing a new rom without running the appropriate wipes, and was no stranger to the bootloop. I patiently fired up hboot (my poor volume rocker is all but wore out) and ordered up the trusty recovery mode.
...then it rebooted again... and again... and again.
PusSidiasus: ONOES! I HAVE THE WTFBBRICKED MY PRECIOUS!
SmartAsSidiasus: Hang on for a second, let's check the internet. Try this link: tinyurl.com/4vgeyeg
PusSidiasus: ...
Unfortunately, my internal dialogues are not nearly as witty. Also, my best attempts to de-brick-ify were for naught. Fastboot gave some wacky error message when I tried to flash a new recovery, and installing via PC36IMG.zip did nothing to improve the situation. I even went so far as to install a stock image someone pulled from an RUU (with a 2.02hboot, so as to avoid wimax woes)...
Still, a whole lotta nothing. I can't do anything beyond hboot, and whatever recovery image I install (Clockworkmod, AmanRa) the machine still bootloops.
At this juncture, I've resigned to taking the phone into the sprint store and playing dumb. It is a stock rom, though I hope the attendant misses the S-OFF bit at boot. Which brings me to my proper question:
1) Has anyone run aground a similar issue and found a way out?
OR...​
2) Anyone know how to turn S-(back)ON in my current situation?​
Any insight would be greatly appreciated. Also, you can rest assured that I'll be rooting again whatever phone I walk away with, and the work that is exhibited in these forums is amazing. Keep churning out wonderful roms and guides.
Sidiasus
(Currently, Sadiasus... )
run the ruu to s-on then trade for another
NewZJ said:
run the ruu to s-on then trade for another
Click to expand...
Click to collapse
Ack, sorry... didn't mention in previous post. I fired up windows to run the RUU (I don't trust wine to that stuff) but it couldn't detect the device.

[Q] Boot loop with no recovery

I know theres probably a thousand topics on this but none of them seem to have the same exact problem or they do and dont have a solution. I can boot my ROM and i cant boot recovery. the only thing i can get to is HBOOT. I have tried many of the PB31IMG.zip files but none of them work. i have also tried the RUU exe program but that did not work either. im kinda graspin at straws here cuz i dont have a phone right now. im also wondering if i should just take it to verizon, but with that im worried about them finding out its rooted, because it still says "S-off" on the HBOOT menu. Any suggestions on what to do?
To my knowledge if you are in a bootloop with no secondary recovery such as Amon-Ra or CWR, the only other option is the RUU downgrade your Inc through the Android HBOOT Recovery. Use these guides here:
http://www.droidforums.net/forum/droid-incredible-hacks/95406-how-correctly-unroot-incredible.html
I have tried that exact process, both options, to no avail...thanks though. Is there any way to revert S-Off back to S-on through HBOOT?
gdaysoccer said:
I have tried that exact process, both options, to no avail...thanks though. Is there any way to revert S-Off back to S-on through HBOOT?
Click to expand...
Click to collapse
For whatever it's worth, my phone was s-off when I took it in to Verizon. (I was having the vibrations-of-death)
They saw the phone wasn't booting up, and even saw my unrevoked splash screen, and that was good enough for them to send me a new phone.
Honestly, I don't think a majority of those sales reps would even know how to get into hboot, and really don't know a whole lot about Android. I'm not saying it'd be impossible to get someone that lurks XDA in their spare time, but... it's unlikely.
And if they did lurk xda they probably wouldn't make an issue of you being rooted
Sent from my ADR6300 using XDA App
I actually just had the same issue as you and spent around 21 hours trying to get things fixed with a few devs and we had no luck. basically the phone would act as if it would take the ruu flash and claim it did and update the hboot like it did but made no change in order to complete a boot cycle. I had no recovery no rom just hboot and fastboot worked. every other option failed. we chalked this up to a hardware failure of some sort. I flashed the lastest Ruu and called *611 explained the problem and they overnighted me a new inc. I still have S-off on the phone but every other item radio/hboot/kernal is all stock. I doubht they wil lreally notice the S-off. all in all the phone is back to stock full wipe. Good luck.
I ended up taking it to the Verizon store today and the rep thought it might have been the battery so he tried a new one of those, but that wasnt the issue. I'm pretty sure he booted into HBOOT because he was playing around with the power and volume buttons, but he didnt ask me anything about it being s-off or rooted or anything and so theyre sending me a new phone, because unluckily they didnt have any in stock at the store i went to, and i have to send this one back. So, so far, it looks like no one really cares or even knows where to check for it being rooted.

How to tell which root method you used?

I am in desperate need of unrooting my phone now, but due to it being almost 2 years that I've owned this phone I can't remember how I rooted it in the beginning. Any way to figure this out?
Need to know your Hboot version and radio, and also is the phone S-ON or S-OFF (power off, then volume down and power buttons simultaeously).
HBOOT-2.18.0001
RADIO-2.15.00.12.19
Phone is S-OFF
Thanks for your help.
On a side note, my phone is in an infinite boot loop that only loads to the white evo screen, I can't flash custom recoveries, roms, or RUU. I think the problem is the fact that it says LOCKED in the pink label at the top of my bootloader. I tried using the command fastboot oem lock and it says it's already locked and doesn't unlock it or anything of the sort. If you know any way to aid my problem I thank you for the help.
Most infinite bootloops are never fixed, however;
The best advice that I can give you right now is to download these two files.
http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe
http://goo.im/stock/supersonic/ruu/...15.00.12.19_NV_2.33_release_234563_signed.exe
Connect your phone to your computer, then boot into your bootloader and click on FASTBOOT. The phone should be in FASTBOOT USB. Install the HTCDrivers exe file to your computer. Then try to run the RUU file with the phone still in FASTBOOT USB.
If that doesn't work, then the phone may already be permanently bricked. Interestingly, the phone was rooted nearly 2 years ago, but you have the latest everything. I hope you did not do that with OTA updates.
Thanks shortyydoggg, unfortunately I've tried that method with those exact files already and had no such luck. My last resort is that if I can change the LOCKED pink label to RELOCKED or UNLOCKED, I'll be able to flash through the bootloader again, and temporarily use my phone once more until i can get the EVO LTE. Also, there is basically no way to tell now which root method I used?
Yea, Unlocking the bootloader was going to be my other suggestion after trying the RUU. It's not much else you can do after that.
Sent from my PC36100 using xda premium
Ya the RUU unfortunately goes through successfully but then the phone restarts again. I can't help but feel this is all because my bootloader says LOCKED. The problem now is fastboot oem lock command doesn't work for me, and says the phone is locked and doesn't change the label to RELOCKED or anything else like it should? Do you know why this command isn't unlocking my bootloader or any other commands or ways to do this?
djs415 said:
Ya the RUU unfortunately goes through successfully but then the phone restarts again. I can't help but feel this is all because my bootloader says LOCKED. The problem now is fastboot oem lock command doesn't work for me, and says the phone is locked and doesn't change the label to RELOCKED or anything else like it should? Do you know why this command isn't unlocking my bootloader or any other commands or ways to do this?
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That's the wrong command. You need to go to the htcdev site (www.htcdev.com), register, and unlock the bootloader. Since you're already S-OFF, have you tried running a PC36IMG file for a custom RECOVERY. You might not need to be unlocked to do that.
I'm almost positive I tried to flash a custom recovery through the bootloader and it didn't work... however, you were right and my bootloader is now unlocked so THANK YOU! Will post back after flashing the recovery you attached.
To answer your previous question about which root method you used, unrevoked-forever was used at some point to S-OFF the phone, since you are on Hboot 2.18 and still S-OFF and not on the old Engineering S-OFF Hboot. Whether the phone was rooted with Unrevoked, Toast Method 2, Simple Root or AutoRoot, there is no exact way to tell right now, but it can be guesstimated that it might have been Unrevoked.
Now for the confusion if you dare to read:
AutoRoot is Toast Method 1, unrevoked-forever, and a custom ROM inside a program, and Simple Root is Toast Method 1 and a custom ROM inside a program along with the engineering S-OFF bootloader. Unrevoked is uh, Unrevoked and Unrevoked forever inside a program. Toast method 2 is just a custom ROM flashed along with the same S-OFF bootloader as SimpleRoot. If you used Toast Method 2, then you did everything AutoRoot did in order to S-OFF the phone. You just needed unrevoked-forever to keep it S-OFF for any other and your bootloader. Toast Method 1 alone does not S-OFF the phone. If you used SimpleRoot, which does not use unrevoked-forever, you needed unrevoked-forever at some point again to keep the phone S-OFF on any other Hboot (your 2.18). So again, you would have done everything AutoRoot did.
So that brings it down to AutoRoot and Unrevoked, since everything else you did is the same thing that AutoRoot does. Since you rooted nearly 2 years ago, and Unrevoked-forever is inside AutoRoot, AutoRoot has to be newer than unrevoked-forever to contain it inside its program. Also Unrevoked is newer than AutoRoot and already contained Unrevoked-forever. So the likely-hood that you used Unrevoked is very great, but not for sure. It is also the easier method and the one that nearly everyone else used at that time.
Somehow, still no luck. Flashed that file you linked and it goes through successfully, asks to reboot and then back to white screen boot loop. How can this be possible at this point, with the bootloader unlocked it goes through with the process but the actual writing of the data seems to fail. Trying the RUU one last time now that it is unlocked, but if this doesn't work I'm stumped.
I thought the whole beauty of the the bootloader, and more importantly being able to reach it, was that it meant your phone couldn't be bricked. Last try, will report back.
Bootloader unlocked, RUU flashed this time through PC. Nothing, and completely out of ideas here.
Shortydoggs been doing a lot of help around here for similar situations. There have been cases (maybe a dozen I've seen) where people get into a situation like yours where bootloader is accessible , but that is about it. And from what I've read, in those cases, when the phone tries to boot, it does 4 or 5 short vibrates before going back to bootloader.
Your situation is also strange in that, you rooted 2yrs ago, but don't have S-off, a locked bootloader. Hboot 2.18, which is the latest but is unlockable thru HTC dev, but no S-off available for it yet. And your radios are latest, too (mostly irrelevant).
First there was toasts root for baseband 1.37 (which downgraded you to 1.17 with eng hboot to get s-off before bringing you back up to 1.37). Then there was simple root by jiqqaman, which worked for people who took the baseband 1.47 OTA. Then when froyo came out, anyone who took that OTA (baseband 3.25, or 3.26, I forget) had to wait for unrevoked to be developed. I think hboot at that point was 2.08 and 2.10. Unrevoked forever worked on that, and gave you S-off.
I know none of that info helps you necessarily. It's just puzzling how you rooted 2yrs ago, bit have the latest hboot with S-on. Maybe you didn't finish toasts part 2 S-off guide, then sometime recently updated your radio and hboot? No. You need S-off to flash radio. Were you recently on a stock rooted ROM and took an OTA (is that even possible) when you were still S-on (from not finishing toasts guide)?
Sorry, I know it's not a lot of help. Just trying to figure out how things could not match up so much, and if that's how you ended up in this situation (that could be helpful info for others). I hope you don't have the bootloop of death and can get it sorted. Between shortydogg and captain throwback, I HAVE seen some phones saved.
sent from 2yr old Evo on ICS
Yea, I'm not going to waste your time any further. There's not much else to do.
Ya unfortunately I'm quite confused myself... however, if this information helps you at all... For starters, I have S-OFF and until recently (2 weeks or so since my phone started acting up like this) I was running a ROM perfectly fine until one day it restarted into this never ending boot loop. I'm not sure how my HBOOT is the most up to date, seeing as I was always very careful not to do something stupid like change my HBOOT for no reason. The interesting thing is that I had never seen that pink label before on my bootloader saying unlocked or locked OOW until the problem started occuring 2 weeks ago.
Also something I'm realizing... are you telling me that the HBOOT I have does not have S-OFF yet, and therefore you can't flash roms or custom recoveries... but my bootloader still says I am S-OFF. So the problem is I am S-OFF for the most recent HBOOT which can't be changed to S-OFF yet? Could downgrading hboots work?
He did not realize that you were S-OFF. Your phone is set to stay S-OFF regardless of what Hboot you have or how that Hboot usually comes.
Also, your phone appears to have a hardware, and not software issue, so, changing Hboots, might not hurt to try, but may not help much. In case I'm wrong, do not try anything below Hboot 2.10. Here is one for 2.16.
What rom were you running up until the time the bootloops started happening? This sounds alot like the cyanogen mod bootloop of death which no one has ever fixed I believe.
I believe I was using some version of SOS or a sense rom, but I'm leaning more towards SOS.
Just tried using that HBOOT thought it's still not working. Would going to the engineering hboot make any difference?
What could be the hardware problem causing this?
I see that shortydogg is in here taking good care of you .
The bottom line is, if you can't flash/get into recovery from HBOOT, you're probably in an unrecoverable situation.
It's unclear after my review of the thread, but you have tried flashing a recovery through HBOOT using a PC36IMG.zip file, right? And then after flashing, you choose not to reboot, but to boot into Recovery?
If you can get into recovery, then we can resolve your issue (if in fact it is software related).
If the problem is bad NAND blocks on your recovery or boot partitions, then there's nothing that can be done.
Also, the watermark on your bootloader (LOCKED, UNLOCKED, etc) has nothing to do with your issue. That's just connected to the version you were running. As long as you're S-OFF, that's irrelevant.

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