Google Music stops playing randomly. - T-Mobile, Samsung Galaxy SIII

Hi all,
I've read threads about this for different phones, but didn't see any for this one (feel free to correct me if I'm wrong).
But, my phone- stock T-Mobile S3- will randomly cut out and stop playing my music when I'm using Google Music.
I tried one of the solutions in a thread, where they advised to turn the volume down... that didn't work. I tried uninstalling and reinstalling... updating Google Music, etc. That didn't work either. The problem still occurs. I downloaded an album from Google Music onto my internal storage and it still skips even on that, so to me that tells me it's not a streaming or Internet issue.
Does anyone know of a way to fix this? I'd prefer to not have to root, but I'm open to the idea somewhere down the line.
Regards,
-Proxin

It still crashes frequently. Not much you can do about it. Need to wait for Google to fix it.

Aerowinder said:
It still crashes frequently. Not much you can do about it. Need to wait for Google to fix it.
Click to expand...
Click to collapse
Thanks for the response- I'm relieved to hear at least I'm not the only one with the issue. Hopefully they'll have an update soon.

Related

Google Play Music freezes phone?!!

Anyone else have problems streaming Google Play Music? After streaming 3-4 songs, the phones freezes and i get a FC popup..so i say close and the phone freezes. I have to hold down the power button and do a reboot in order to get hte phone working again. I had this problem before and after the tmo updated.
im running right now stock rom (t999uvlh2) but rooted.
oh yeah before doing the update i kept getting FC notices for "musicfx" so i updated and did better but now the program is back with new tmo update...do i need musicfx or is there something better out there??
thanks 4 your help guys!
ssp81777 said:
Anyone else have problems streaming Google Play Music? After streaming 3-4 songs, the phones freezes and i get a FC popup..so i say close and the phone freezes. I have to hold down the power button and do a reboot in order to get hte phone working again. I had this problem before and after the tmo updated.
im running right now stock rom (t999uvlh2) but rooted.
oh yeah before doing the update i kept getting FC notices for "musicfx" so i updated and did better but now the program is back with new tmo update...do i need musicfx or is there something better out there??
thanks 4 your help guys!
Click to expand...
Click to collapse
I also have this problem. I want to uninstall this bullcrap but can't. Well I know I can but I don't want to go that route yet.
Also, have you experienced your songs missing from your playlists when using the other music player? I was soooo mad. It takes soo much time just to go thru and organize it. IDK WTH happened to it. The playlists are still there but no songs!!! grrrrrrrrrrrrrr
yellaChocolate said:
I also have this problem. I want to uninstall this bullcrap but can't. Well I know I can but I don't want to go that route yet.
Also, have you experienced your songs missing from your playlists when using the other music player? I was soooo mad. It takes soo much time just to go thru and organize it. IDK WTH happened to it. The playlists are still there but no songs!!! grrrrrrrrrrrrrr
Click to expand...
Click to collapse
yeah now that you mentioned it, songs are missing on the playlist as well...not sure if its an issue with google music or the phone. i hope someone else can respond with a solution!
This happens to me every time. I am about to go back to 4.0.4 if they do not fix this quick.
It only started with the Jelly Bean update.

[Q] google music player stops playing/freezes after couple of songs

So I use google music player instead of the native s3 music player from samsung because I have all my music uploaded to the google cloud. I just got the s3 a month ago and continually have this issue. I'm listening to music then all of a sudden it stops, it looks like its still playing but can't hear anything and then when I try and back out of it its frozen.
Any ideas? Anyone else experiencing this issue?
thx in advance
androidcactus said:
So I use google music player instead of the native s3 music player from samsung because I have all my music uploaded to the google cloud. I just got the s3 a month ago and continually have this issue. I'm listening to music then all of a sudden it stops, it looks like its still playing but can't hear anything and then when I try and back out of it its frozen.
Any ideas? Anyone else experiencing this issue?
thx in advance
Click to expand...
Click to collapse
This was something I experienced while on frosty jb rom. Thought I was crazy the only way I fixed it was to force stop the app when it happened. Quite annoying I know
Sent from my galaxy nexus using Tapatalk 2
I think its a problem with touchwiz, so far have not had any issues with toasted .marshmallows. a solution I found is to go to application manager and clear data under Google play. Its not efficient and you have to wait a few minutes for it to sync again.
Sent from my SGH-T999 using xda premium
Are you rooted? I had that same issue on jellybean stock w/ root. Better Battery Stats showed I kept getting a LPAplayer wakelock and when I changed the build.prop following this post (http://forum.xda-developers.com/showpost.php?p=25475691&postcount=4732) it seemed to help. Dunno what the cause is or why that would fix it, but try it out if you have root.
thank you for all the responses.
So I am not rooted, just on the out of the box sg3 system.
I will try some of the suggestions..disappointed that there is the issue. And it does the same thing whether streaming from the cloud or the songs I have pined for offline listening which sits on the cache. :crying:
I'm having the exact same issue. I'm on stock JB, not rooted. It'll play a song or two then just freeze. I have to back completely out and try again and get the same results. Frustrating, because I don't store any music at all on my device.
The_MamaBee said:
I'm having the exact same issue. I'm on stock JB, not rooted. It'll play a song or two then just freeze. I have to back completely out and try again and get the same results. Frustrating, because I don't store any music at all on my device.
Click to expand...
Click to collapse
and like me do you experience same results whether its streaming or playing a pined/cached song?
I wonder if there is someone to report this? I imagine it must be a know issue though?
md1008 said:
I think its a problem with touchwiz, so far have not had any issues with toasted .marshmallows. a solution I found is to go to application manager and clear data under Google play. Its not efficient and you have to wait a few minutes for it to sync again.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Shouldn't be a touchwiz issue, as I have the same problem even though I'm running Nova Prime. I just replaced the google player widget with the samsung one and have been happy ever since. I don't really miss the cloud sync cause my library rarely changes much.
I am having the same issue. I thought it might be the romantic I was running, but now it has happened on two different roms. I wonder if it is a Jellybean issue?
Sent from my Nexus 7 using xda app-developers app
I see this every so often when I am listening to music in the cloud. I never had this issue with my Vibrant. I am betting it is the Google music player needing a fix
Sent from my SGH-T999 using xda premium
Play music has been buggy for the past few releases. Bout the only solution is to roll back to a previous version. Down side is you lose themeing
Sent from my SPH-L710 using Xparent Green Tapatalk 2
I'm still having this issue. I don't have music pinned on my device, it's all in the cloud. Never, ever had this issue on my Vibrant. I actually went to Google's help today and the rep who called said they know it's happening with this phone. He advised me to uninstall the updates and then reinstall from the market. I did that, and it actually feels worse. Now it's "frozen" on one song and won't let me select another. The only buttons I have available are back, pause and forward, but it isn't playing anything.
Interestingly, I just uninstalled updates again, taking my Play Music app back to v4.3.606.400990 and it seems to be working fine. I've even had music interrupted a few times by phone calls and it picks up again and plays with no help from me.
Used to happen to me as well on stock, but since rooted and now running 4.2.1 problem has disappeared
same problem with vzw gs3
I have this same problem with my phone. The following steps detail what reproduces the issue for me.
Play Music starts playing, gets through about two songs, then stops.
When waking the phone Play Music is frozen. The pause, previous and next track buttons, but nothing on the screen responds to touch.
Hold down home button and use the built in task manager to end Play Music, accepting the warning.
Restart Play Music and continue playing. It will play normally after that.
However, from then on the LPAPlayer will keep the phone from sleeping.
If I leave it alone, it will show wakelocks into the 10-15 hour range.
A reboot of the phone will fix the wakelock, until I use Play Music again.
I am on stock rooted JB for VZW (VRBLK3). I don't think it's ROM or even phone specific though.Iit seems to affect a wide spectrum of ROMs and a few different phones on different carriers.
I am currently trying out the recommendation on this post: http://forum.xda-developers.com/showpost.php?p=34586729&postcount=10
I am about six songs in now, will report back if it fails.
Babble0n said:
I have this same problem with my phone. The following steps detail what reproduces the issue for me.
Play Music starts playing, gets through about two songs, then stops.
When waking the phone Play Music is frozen. The pause, previous and next track buttons, but nothing on the screen responds to touch.
Hold down home button and use the built in task manager to end Play Music, accepting the warning.
Restart Play Music and continue playing. It will play normally after that.
However, from then on the LPAPlayer will keep the phone from sleeping.
If I leave it alone, it will show wakelocks into the 10-15 hour range.
A reboot of the phone will fix the wakelock, until I use Play Music again.
I am on stock rooted JB for VZW (VRBLK3). I don't think it's ROM or even phone specific though.Iit seems to affect a wide spectrum of ROMs and a few different phones on different carriers.
I am currently trying out the recommendation on this post: http://forum.xda-developers.com/showpost.php?p=34586729&postcount=10
I am about six songs in now, will report back if it fails.
Click to expand...
Click to collapse
Did this work for you? I see that you have not posted again so I am guessing yes? This started happening to me when I went to JB Rom.
sstenhjem said:
Did this work for you? I see that you have not posted again so I am guessing yes? This started happening to me when I went to JB Rom.
Click to expand...
Click to collapse
I can confirm this works it got rid of freezing and wake locks for me
Sent from my SGH-T999 using Tapatalk 2
Guys Google put an update out that fixes Google music for galaxy s III !!!!!! woohoo!
Sent from my SGH-T999 using xda premium

[Q] Google Play Music "All Access" Streaming Errors

The new Google Play Music update has caused some real headache for me and, as I'm finding, a number of other LG Optimus G owners. I get a couple minutes into a song and then everything stops. Error message: "Couldn't play the stream you requested."
As an experiment, I played Mackelmore's "Thrift Shop" 14x this morning (I am so sick of that song now) and the track stops within 2-3 seconds of the 2:35 mark every single time. This is not a problem on my Nexus 7. This is not a problem on my PC. This is only a problem on my phone.
3G, 4G, Wifi. same result, my songs stop playing mid-way through.
Riding in my car or sitting at my desk or in my living room, same result, my songs stop playing mid-way through.
My tracks or All Access tracks, same result, my songs stop playing mid-way through.
I'm wondering if anyone else has had this issue and, if so, how have you fixed it.
Thanks.
Update
Just got a reply from Support. They obviously did not read my email.
Hello Ryan,
Thanks for contacting our support team.
Playback issues can occur if your internet connection was lost or the speed of your connection changed while streaming. In addition, it is possible that there is an issue with the music file that you originally downloaded.
If the problem occurs while streaming music, please try playing the original file you added locally to determine if this is related to your internet connection. The issue is most likely related to your internet connection if the problem doesn't occur when playing the original file.
Please let me know if you have any other Google Play questions that I can further assist with.
Best Regards,
Samantha
I'm having this problem on the AT&T version of this phone. The problem appears to go deeper than mere connectivity: I'll get the error even with music that I have "pinned" (downloaded to my phone for offline listening). And I too have seen multiple LGOG users with this issue -- and no one else.
I think I'll have to try loading a custom ROM when I get home. I really hope the problem isn't the hardware itself, but I'm not optimistic.
MZille said:
I'm having this problem on the AT&T version of this phone. The problem appears to go deeper than mere connectivity: I'll get the error even with music that I have "pinned" (downloaded to my phone for offline listening). And I too have seen multiple LGOG users with this issue -- and no one else.
I think I'll have to try loading a custom ROM when I get home. I really hope the problem isn't the hardware itself, but I'm not optimistic.
Click to expand...
Click to collapse
Lovely. There's also a thread over at productforums.google.com/forum/#!topic/mobile/A01ByhnMKOQ that might be helpful. Thanks.
I haven't been using the app too much (maybe about 3 hours worth of listening, both All Access and my tracks, since yesterday) but I haven't encountered any issues. I am rooted and running EOS, if that matters.
ATT version here
if i have a song playing from all acess, not locally orginated, it will stop playing at about 2:30 min - 3:00 min. If i start the song over and try to skiip to the part it stopped on, it ill play for about 4 seconds and then same error again.
Any fix for this? is it just too new?
I'm also having this problem but it doesn't occur with my Asus transformer pad. Does running a custom rom fix this?
---------- Post added at 12:31 AM ---------- Previous post was at 12:22 AM ----------
I don't think this is a hardware issue. I hope as more updates are released this is fixed but idk how soon that it is.
badnewswrx said:
ATT version here
if i have a song playing from all acess, not locally orginated, it will stop playing at about 2:30 min - 3:00 min. If i start the song over and try to skiip to the part it stopped on, it ill play for about 4 seconds and then same error again.
Any fix for this? is it just too new?
Click to expand...
Click to collapse
Yeah, that's what I'm experiencing as well.
rdpollard said:
The new Google Play Music update has caused some real headache for me and, as I'm finding, a number of other LG Optimus G owners. I get a couple minutes into a song and then everything stops. Error message: "Couldn't play the stream you requested."
As an experiment, I played Mackelmore's "Thrift Shop" 14x this morning (I am so sick of that song now) and the track stops within 2-3 seconds of the 2:35 mark every single time. This is not a problem on my Nexus 7. This is not a problem on my PC. This is only a problem on my phone.
3G, 4G, Wifi. same result, my songs stop playing mid-way through.
Riding in my car or sitting at my desk or in my living room, same result, my songs stop playing mid-way through.
My tracks or All Access tracks, same result, my songs stop playing mid-way through.
I'm wondering if anyone else has had this issue and, if so, how have you fixed it.
Thanks.
Click to expand...
Click to collapse
I have a at&t optimus g and Im having the same issue. wont make it through a whole song before it stops. error "couldn't play stream you requested" pops up.
rdpollard said:
The new Google Play Music update has caused some real headache for me and, as I'm finding, a number of other LG Optimus G owners. I get a couple minutes into a song and then everything stops. Error message: "Couldn't play the stream you requested."
As an experiment, I played Mackelmore's "Thrift Shop" 14x this morning (I am so sick of that song now) and the track stops within 2-3 seconds of the 2:35 mark every single time. This is not a problem on my Nexus 7. This is not a problem on my PC. This is only a problem on my phone.
3G, 4G, Wifi. same result, my songs stop playing mid-way through.
Riding in my car or sitting at my desk or in my living room, same result, my songs stop playing mid-way through.
My tracks or All Access tracks, same result, my songs stop playing mid-way through.
I'm wondering if anyone else has had this issue and, if so, how have you fixed it.
Thanks.
Click to expand...
Click to collapse
I'm also having this issue. But I'm sprint LG Optimus G rooted 4.1. I've tried several things related to streaming errors in the past like making sure the hosts file is ok as well as setting lpa.decode to false. But no dice.
Does running a custom rom fix this?
jbrooks58 said:
Does running a custom rom fix this?
Click to expand...
Click to collapse
I just installed EOS and so far I'm several songs in without it stopping. So, yes I think a custom ROM fixes this.
Thats good. Im just scared to unlock my bootloader because my freegee bricked me last time lol
Same issue here. Also whenever I try to start a "radio" it just tells me the "radio could not start"
Seems this new version is broken for us as the older version worked fine.
I'll just stick to iheart for now and see what they do to fix it.
I'm on CM10.1 and do have this issue once in a while. It's very rare though.
So sad.. Updated to the latest version, hoping it would fix the problem. I got past that 2:35 mark! But only just past. Still busted. Still waiting for Google support.
Sent from my LG-LS970 using xda premium
rdpollard said:
So sad.. Updated to the latest version, hoping it would fix the problem. I got past that 2:35 mark! But only just past. Still busted. Still waiting for Google support.
Sent from my LG-LS970 using xda premium
Click to expand...
Click to collapse
I was able to get in contact with google support and send them some logs when the problem occurred. Anyone else who has the problem try and get ahold of support and tell them that you've already tried to reinstall the app, reboot the phone and clear it's cache. Send them the logs too if you can.
try this go to Settings -> Apps -> Media Storage -> Clear Data
wilberatilioa said:
try this go to Settings -> Apps -> Media Storage -> Clear Data
Click to expand...
Click to collapse
Are you sure this works? Have you done it?
It worked for a few hours, after that everything went back to the same issue. I moved to an asop rom and it is working just fine. I guess the problem is related with the lg rom

Strange music seek bar bug

I got a new m8 a few days ago and naturally I threw some music on it. No SD card. I get a bug where randomly my seek bar will indicated hours and be stuck. I can still seek on it but it won't move. This happens in every music player I tried (stock, Google, shuttle, poweramp) and I can't find a solution. No root no nothing phone is brand new. Could it be that a corrupted song was doing this? Please help it's annoying.
I believe it is just a 5.0.1 bug. Might be just specific to 5.0.1 on our M8s. Not sure if this is only non lollisense or if it occurs on GPE as well... all I know is that it is a known bug. Hasn't really bothered me much. What bothers me are the momentary slow loading I have in Play Music. Some times the pause button or next/previous buttons are unresponsive for like 10 seconds. THAT is super annoying.
TempestZ said:
I got a new m8 a few days ago and naturally I threw some music on it. No SD card. I get a bug where randomly my seek bar will indicated hours and be stuck. I can still seek on it but it won't move. This happens in every music player I tried (stock, Google, shuttle, poweramp) and I can't find a solution. No root no nothing phone is brand new. Could it be that a corrupted song was doing this? Please help it's annoying.
Click to expand...
Click to collapse
I have EXACTLY the same issue!! I have had my M8 since launch last March, but this bug reared its ugly head when i updated to lollipop the other week. I find it very annoying too!! I have also created a post on this issue today. I've tried clearing cache memory etc but nothing has fixed it permanently.
for a temporary fix i find that if i run clean master it clears the bug, but it comes back later that day.
if you do manage to solve, please can you let me know too.
Same issue
I have the exact same issue too.
Htc One M8 unlocked version, no root, no nothing.
It happens with all music players too (even soundcloud).
So I don't think it's related to a music file.
It only happened after I updated to Android 5.0.
It's so annoying. If anyone knows a fix please share it!
I have this issue too i've tested Viper ,Maximus Insert Coin and even on Sky Dragon and i always have this bug. However the bug usually occures on .mp3 song not .m4a
i have another problem. sometimes when i want to play music it wont and i need to reset the cache of the music player or restart my phone befor it works again. I am stock rom and not unlocked or rooted. Until now i experienced this bug only under google play music, cause i love the design of it too much to change to another
So this issue is present on ALL Lollipop roms?! Can someone port over the music player from KitKat or something?
If you are S-Off, you can flash the H/K - Boomsound switcher. Choosing H/K fixes it. And it sounds better than Boomsound IMO.
You can also flash it if you are S-On and pick H/K, but you won't be able to flash the H/K ADSP. It should still fix the issue though.
So after further using the phone I don't get this bug when I have NUplayer checked in dev options. But that makes my phone register audio on all the time and it drains my juice so I use awesomeplayer and ignore the bug

Freezing during run.

I've been using Ghostrace with a Polar H7 and Jaybird Bluebud X headphones. While running and listening to offline Google Play music, about 30-40 minutes into my run, the songs start to get cut short and a new one starts, then, eventually, everything freezes and I have to reset by holding the button. My ghostrace logs are recovered and I am able to get all my stats, but they are broken and not very useful. Also, doing this 3-4 times during a long run is REALLY counter productive. My songs, even from the beginning of a run, seem to not finish completely before it moves on to the next one. It is rather annoying when you are expecting your song to continue and it just stops mid way and a new one starts.
I've done a factory reset and re-downloaded all my music and it still seems to be happening. A
Any suggestions?
Getting worse now. Can only run about 10-15 minutes and it starts to happen and then freezes. Factory reset watch. Cleared cache on phone and redownloaded and installed everything. Still happening.
Hi, just trying to figure out whats causing this bug, though yours sounds different in that you have to reset. I've seen other reports of it just resetting on its own.
Anyway, what version of Ghostracer do you have? You can see on the watch, on the 3rd page down. Just wanting to find out if its a new problem I've created or if its something to do with the google play update the last month.
Cheers
Craig
cjkiller said:
Hi, just trying to figure out whats causing this bug, though yours sounds different in that you have to reset. I've seen other reports of it just resetting on its own.
Anyway, what version of Ghostracer do you have? You can see on the watch, on the 3rd page down. Just wanting to find out if its a new problem I've created or if its something to do with the google play update the last month.
Cheers
Craig
Click to expand...
Click to collapse
0.9.2
Don't really have a problem with Ghostracer. It seems to work fine. It appears to be a bluetooth issue (leaning this way since I started experiencing issues transferring files from my phone occasionally) or google play music issue since many times I haven't been using Ghostracer when the issue occurs.
Is it possible that sweat is the culprit? I have heard of people having problems with sweat during their runs messing up their SW3 - that's because although the SW3 is water-resistant, that applies to fresh water only, not salt-water like sweat. Try running with a sweat band under your watch and see if that solves the problem.
Colinmb said:
0.9.2
Don't really have a problem with Ghostracer. It seems to work fine. It appears to be a bluetooth issue (leaning this way since I started experiencing issues transferring files from my phone occasionally) or google play music issue since many times I haven't been using Ghostracer when the issue occurs.
Click to expand...
Click to collapse
Thanks for your info Colinmb, I was going crazy thinking I had broken something in the latest beta. So it looks like its a bluetooth problem created in the last update of the wear app/google play update, which came out around the 7th of November I think. Might make a post on the Sony site, see if anyone cares.
Problem solved with latest Google Play Services update.

Categories

Resources