8.9 Won't power on - 8.9" Kindle Fire HD Q&A, Help & Troubleshooting

Hi Guys,
I've been rooting android devices for a while now, and this is the first time I've had to post up a question like this... Can't seem to get the Kindle Fire 8.9 to power on. Tried holding power down for over a minute, not dice. 20 seconds, no dice.... I've done a search and can't seem to find anyone else with a 8.9 in this situation. I reached out to SkOrPn and he mentioned for the 8.9 there is NO factory cable to push into fastboot.
Hopefully someone can shed some light?
Thanks.

mcgrathpatj said:
Hi Guys,
I've been rooting android devices for a while now, and this is the first time I've had to post up a question like this... Can't seem to get the Kindle Fire 8.9 to power on. Tried holding power down for over a minute, not dice. 20 seconds, no dice.... I've done a search and can't seem to find anyone else with a 8.9 in this situation. I reached out to SkOrPn and he mentioned for the 8.9 there is NO factory cable to push into fastboot.
Hopefully someone can shed some light?
Thanks.
Click to expand...
Click to collapse
Did you brick it? Sounds like you did.

seokhun said:
Did you brick it? Sounds like you did.
Click to expand...
Click to collapse
Sure seems like I did... I was hoping someone could confirm I did or may have a solution.
If I did it's my first brick! Kind of funny actually. I bought it at best buy.... Hopefully they won't give me too much **** trying to return it.

mcgrathpatj said:
Sure seems like I did... I was hoping someone could confirm I did or may have a solution.
If I did it's my first brick! Kind of funny actually. I bought it at best buy.... Hopefully they won't give me too much **** trying to return it.
Click to expand...
Click to collapse
If you're in warranty, you're good to go. If not, you can always go the factory cable route, see the thread in my signature for the 8.9" #6 and Step 2.

mcgrathpatj said:
Hi Guys,
I've been rooting android devices for a while now, and this is the first time I've had to post up a question like this... Can't seem to get the Kindle Fire 8.9 to power on. Tried holding power down for over a minute, not dice. 20 seconds, no dice.... I've done a search and can't seem to find anyone else with a 8.9 in this situation. I reached out to SkOrPn and he mentioned for the 8.9 there is NO factory cable to push into fastboot.
Hopefully someone can shed some light?
Thanks.
Click to expand...
Click to collapse
Sorry to tell you this but if a KFHD is not powering up even when charged, It's hard bricked, But don't panic.
May i ask what tool you used to root your device, Because it seems to me that you used Kindle Fire Utility KFU, I know this because failing the rooting process can cause a bootloop but will not hard brick your device the way it happened, Only a damaged bootloader can cause the device not to power up, KFU attempts to install FFF bootloader which is designed for the original kindle fire and will damage the bootloader of any 2nd generation device and hard brick it.
What you need to do right now
Ship your device ASAP to Christian Bryant (XDA username Prokennexusa), At
Xerocomm, Inc. - 1684 Northstar Drive - Petaluma CA 94954.
I talked to him and he said if you ship it now it'll be done by the end of the week.
Chris receives many kindles so make sure you send him an email at [email protected]
Good luck

Related

[Q] Another Bricked Kindle

To make a long an annoying story short, I've bricked my Kindle, tried every way possible on this site to fix it, but nothing helped.
I've tried all different programs and it all leads me to the same problem, it doesn't recognize my kindle.
It's not that my computer doesn't recognize it, because It's drivers were all correctly installed, and it doesn't give me errors. The programs are the ones that are not picking it up.
I've heard about it being in fastboot or something, but I've tried going that route, but the stupid thing would stay at waiting for device, forever.
I really need some help on this, because It's been bugging me for the past couple days.
Any help?
Could you post what you did or tried to do that bricked it?
99 times out of 100 rebooting will fix the "waiting for device" problem, especially if the PC drivers are installed appropriately, but I'm guessing you already tried that. I'd do it a few times, why not?
Other useful information would be....
What OS you are using
Whether you are using stock or custom rom
What versions of FFF and recovery you are using
When the incident occurred and the events that surround it
Your level of experience
How familiar you are with your OS
How familiar you are with command line interface
Your mother's maiden name (OK, maybe not)
You get the idea.
soupmagnet said:
Other useful information would be....
What OS you are using
Whether you are using stock or custom rom
What versions of FFF and recovery you are using
When the incident occurred and the events that surround it
Your level of experience
How familiar you are with your OS
How familiar you are with command line interface
Your mother's maiden name (OK, maybe not)
You get the idea.
Click to expand...
Click to collapse
Win7 64bit Ultimate
Stock
It's a clean kindle with nothing on it that got bricked while I was rooting it, some how.
My experience is really only a 1 time root when i first bought it back in January.
Very familiar with my OS.
Average with command line interface
Assuming the kindle is powered down and unplugged from the computer.....press the power button as you normally would to boot the device. What happens? The more details the better. I'm still not sure how exactly you got in this situation. Obviously you were trying to root. With what....KFU or command line?
nchevaux said:
Assuming the kindle is powered down and unplugged from the computer.....press the power button as you normally would to boot the device. What happens? The more details the better. I'm still not sure how exactly you got in this situation. Obviously you were trying to root. With what....KFU or command line?
Click to expand...
Click to collapse
it stays on the kindle fire logo until i hard reset it.
I was using KFU when this happened.
Go here
...and download FFF1.4
Mount your sdcard while in recovery and transfer the FFF1.4.zip from your computer. Install FFF1.4 in recovery (no wipe) and reboot.
As soon as you see the Blue kindle fire logo, hold the power button until you see options show up on the bottom. Use the power button to scroll through the options and select "Normal Boot"
soupmagnet said:
Go here
...and download FFF1.4
Mount your sdcard while in recovery and transfer the FFF1.4.zip from your computer. Install FFF1.4 in recovery (no wipe) and reboot.
As soon as you see the Blue kindle fire logo, hold the power button until you see options show up on the bottom. Use the power button to scroll through the options and select "Normal Boot"
Click to expand...
Click to collapse
how am I supposed to put it on the kindle... Did you not read my other posts?
It won't let me do ANYTHING to it.
Did you install the drivers from kfu with your kindle plugged in?
needhelpplease3 said:
how am I supposed to put it on the kindle... Did you not read my other posts?
Click to expand...
Click to collapse
Let me explain something to you, friend. When you sign up for XDA with a name like "needhelpplease3" that tells me that you are not here to be a part of the community and are for one reason and one reason only, you need help. A person such as yourself should tread very lightly when asking for help or you may miss out on what may be your only hope. I absolutely did read your other posts and I'm trying to help based on what I've seen. Your lack of information is making it rather difficult to pinpoint your problem effectively so you should, out of respect, be patient or provide some USEFUL information as to what your EXACT problem is. So, to be nice, I'll explain to you where you went wrong and how you can readdress the situation to get the help you need.
needhelpplease3 said:
To make a long an annoying story short, I've bricked my Kindle, tried every way possible on this site to fix it, but nothing helped.
Click to expand...
Click to collapse
Don't make a long story short. The more information you can provide, the better.
I've tried all different programs and it all leads me to the same problem, it doesn't recognize my kindle.
It's not that my computer doesn't recognize it, because It's drivers were all correctly installed, and it doesn't give me errors. The programs are the ones that are not picking it up.
I've heard about it being in fastboot or something, but I've tried going that route, but the stupid thing would stay at waiting for device, forever.
I really need some help on this, because It's been bugging me for the past couple days.
Any help?
Click to expand...
Click to collapse
We see 20 posts exactly like this every day and it hardly ever implies "It won't let me do ANYTHING to it."
Now, by "ANYTHING" do you mean the power won't come on? Or do you mean that the power comes on but you either aren't able to access recovery or don't know how? What happens when you try to power the device on?
Also, exactly at which point during the rooting process did your problem occur? Did you have a full battery when you started? Did you unplug the USB cable in at some point during the process?
You cannot expect us to effectively fix a problem that we can't see without going into GREAT detail with what you are experiencing.
I suggest we start over and try again, only this time with a better attitude and some more useful information.
soupmagnet said:
Let me explain something to you, friend. When you sign up for XDA with a name like "needhelpplease3" that tells me that you are not here to be a part of the community and are for one reason and one reason only, you need help. A person such as yourself should tread very lightly when asking for help or you may miss out on what may be your only hope. I absolutely did read your other posts and I'm trying to help based on what I've seen. Your lack of information is making it rather difficult to pinpoint your problem effectively so you should, out of respect, be patient or provide some USEFUL information as to what your EXACT problem is. So, to be nice, I'll explain to you where you went wrong and how you can readdress the situation to get the help you need.
Don't make a long story short. The more information you can provide, the better.
We see 20 posts exactly like this every day and it hardly ever implies "It won't let me do ANYTHING to it."
Now, by "ANYTHING" do you mean the power won't come on? Or do you mean that the power comes on but you either aren't able to access recovery or don't know how? What happens when you try to power the device on?
Also, exactly at which point during the rooting process did your problem occur? Did you have a full battery when you started? Did you unplug the USB cable in at some point during the process?
You cannot expect us to effectively fix a problem that we can't see without going into GREAT detail with what you are experiencing.
I suggest we start over and try again, only this time with a better attitude and some more useful information.
Click to expand...
Click to collapse
Sorry, I've just been really agitated by this whole situation. I've asked another forum and got back with horrible answers.
To start all over again, this is what happened.
I had my kindle fire at 6.3, unrooted (only unrooted because of the update), and decided to why not root it again, just so it's updated.
I got all the necessities to root the kindle, the same things I used when I first got it, and started up the process.
At first, the drivers were giving me issues, but that got settled quite quickly.
Then when I started up KFU, I did the perm root, but it somehow got canceled in the middle of it, so I'm guessing that's what has screwed it up.
Now when I plug it into either my Wall or USB adapters, it doesn't work.
I've tried that hard reset way, where you hold down the power button for 30 seconds, and that didn't work either.
So I got fed up, and came here for answers.
Right now, it's basically a dead Kindle Fire.
Based on your answers it sounds like you are having a "power on" issue caused by a failed bootloader install.
Unfortunately there is only one known way to fix a broken bootloader, the USBboot method, and it requires removing the back cover and creating a short at a certain location.
It's tricky but effective and has helped many users with the same problem. Read over these two threads to get an idea of what needs to be done.
http://forum.xda-developers.com/showthread.php?t=1430038
http://forum.xda-developers.com/showthread.php?p=25624152
soupmagnet said:
Based on your answers it sounds like you are having a "power on" issue caused by a failed bootloader install.
Unfortunately there is only one known way to fix a broken bootloader, the USBboot method, and it requires removing the back cover and creating a short at a certain location.
It's tricky but effective and has helped many users with the same problem. Read over these two threads to get an idea of what needs to be done.
http://forum.xda-developers.com/showthread.php?t=1430038
http://forum.xda-developers.com/showthread.php?p=25624152
Click to expand...
Click to collapse
Great... I'll try it. I'll tell ya what happens. Thanks
just got done doing the ubuntu way, with firekit.
Didn't work.
It just kept saying wait for device. + My Kindle was turning on and off.
needhelpplease3 said:
just got done doing the ubuntu way, with firekit.
Didn't work.
It just kept saying wait for device. + My Kindle was turning on and off.
Click to expand...
Click to collapse
Just to make sure I understand correctly, your device was turning on and off while attempting the "shorting trick" or has it always been doing that?
soupmagnet said:
Just to make sure I understand correctly, your device was turning on and off while attempting the "shorting trick" or has it always been doing that?
Click to expand...
Click to collapse
I didn't do the shorting trick. Doesn't seem like the safest thing to do, so i did the way without it and it didn't help.
Is my last option the shorting trick?
needhelpplease3 said:
I didn't do the shorting trick. Doesn't seem like the safest thing to do, so i did the way without it and it didn't help.
Is my last option the shorting trick?
Click to expand...
Click to collapse
Stop! before you screw something up.
More to follow....
soupmagnet said:
Stop! before you screw something up.
More to follow....
Click to expand...
Click to collapse
You're confusing me.
More to follow?
When I asked you "What happens when you try to power the device on?", I'm looking for specifics, i.e. "When I press the power button, nothing happens and the screen doesn't come on at all", or "The screen comes on, but the boot logo flashes on and off", or "The screen comes on, but hangs steady at the boot logo".
It is very important that you make this clear from the very beginning because it will help us in not telling you do do the wrong thing and potentially causing serious harm to your device.
I'm getting conflicting symptoms from you and it is making helping you rather difficult. If your screen doesn't come on at all the only fix for that starts with the "shorting trick". When you say that your screen was turning on and off it makes me think that it was doing that all along, which would require a completely fix.
If I'm going to help you I need to know exactly what is going on with your device along with any changes it has made and when they happened.

Friend's KF - Unsure of what he's done to it...

Hello All,
A friend of mine has possibly bricked his KF - but I'm not entirely sure, as he can't adequately describe to me what he did to it (or point me to th instructions he was following). I'm trying to get it running for him again, but honestly, while I have a rooted KF running hashcode's kernal, I simply followed instructions correctly (ie: I don't have actual knowledge of the inner workings).
Here's the deal with his KF:
- Powers on, and sticks at the "kindle fire" screen ("kindle" in white, "fire" in orange)
- I can see the KF when I use the devices command from adb
I'm running the current release of ubuntu - so KFU is not an option. Please advise if you have thoughts on how I can begin to resolve this issue. And I do apologize if this has been covered, as I'm sure it has, but most posts involving restoring fuctionality seem to be using KFU/windows.
Sent you a pm I can help
Thepooch said:
Sent you a pm I can help
Click to expand...
Click to collapse
Thanks for helping buddy - I'll let you know when dude gets the factory cable.
celticGreen said:
Hello All,
A friend of mine has possibly bricked his KF - but I'm not entirely sure, as he can't adequately describe to me what he did to it (or point me to th instructions he was following). I'm trying to get it running for him again, but honestly, while I have a rooted KF running hashcode's kernal, I simply followed instructions correctly (ie: I don't have actual knowledge of the inner workings).
Here's the deal with his KF:
- Powers on, and sticks at the "kindle fire" screen ("kindle" in white, "fire" in orange)
- I can see the KF when I use the devices command from adb
I'm running the current release of ubuntu - so KFU is not an option. Please advise if you have thoughts on how I can begin to resolve this issue. And I do apologize if this has been covered, as I'm sure it has, but most posts involving restoring fuctionality seem to be using KFU/windows.
Click to expand...
Click to collapse
My girlfriends KF has done this several times. Have you tried a reset? If not, hold the power button down for 20 seconds, then wait about a minute. If the KF does not boot up automatically then turn it on yourself. hopefully after the reset it will boot up correctly. If not, maybe you will have to wait for the factory cable.
Built a factory cable, and sure enough TWRP booted up just fine. Going to revert this thing to stock and be done with it...

[Q] Factory Cable and stuck in Fastboot

Hey, all. I posted a few weeks earlier about my Kindle Fire Gen 1 (still can't fine the right forum for it), and I've isolated my problem; my Kindle is stuck in the Fastboot Mode after a (probably) botched root attempt.
From what I can tell, the problem can be solved using a factory cable, or something along those lines. An identical problem was found here: http://forum.xda-developers.com/showthread.php?t=1808214 but the solution was sent via PM. So, what exactly do I need to do to get my Kindle up and running? I've tried everything a noob can do with no luck. Still haven't gotten the factory cable and am thinking of making one for myself. Unfortunately, I don't really know much more beyond that point. Can anyone direct me?
Sorry for being such an ignorant user, but I really need this fixed and am just a mindless consumer, not a true device user.
You'll probably get a better response in this forum; http://forum.xda-developers.com/forumdisplay.php?f=1783
I personally know nothing about the first gen, sorry!

[Q] PROBLEM Black Screen Hard Brick

Well I got tired of modifying my stock Kindle OS and getting wierd results so I tried a Second Time to Install CM10 on my KFHD 8.9 (FW 8.1.4) Followed this guide: http://forum.xda-developers.com/showthread.php?t=2100963 Got to step 4 and at this point the damn thing hard bricked. No fast boot, No Safe boot, No boot at all just a black screen. How come everyone else can seem to get it right but me? Anyway I have already recieved 1 replacement device from Amazon, and I am quite poor and cannot afford expensive tools or another system. So My question here is 2 fold. Is there any fix for this? and if so what is the safest way to attempt TWRP and CM10? Thanks and hope to hear from somebody.
JonnyLawless said:
Well I got tired of modifying my stock Kindle OS and getting wierd results so I tried a Second Time to Install CM10 on my KFHD 8.9 (FW 8.1.4) Followed this guide: http://forum.xda-developers.com/showthread.php?t=2100963 Got to step 4 and at this point the damn thing hard bricked. No fast boot, No Safe boot, No boot at all just a black screen. How come everyone else can seem to get it right but me? Anyway I have already recieved 1 replacement device from Amazon, and I am quite poor and cannot afford expensive tools or another system. So My question here is 2 fold. Is there any fix for this? and if so what is the safest way to attempt TWRP and CM10? Thanks and hope to hear from somebody.
Click to expand...
Click to collapse
Unfortunately that Kindle is more than likely done for good. What you flashed was for a Kindle Fire 2 to your Kindle Fire HD 8.9.

Anyone know how to fix a bricked FTV

Hi guys,
I have a problem with my firetv where it won't boot past the Amazon logo. This happened after restarting the system when I installed firetv Boot Menu.
Any help would be welcomed
Sorry I'm not likely to have a fix, but are you sure you unlocked boot loader before attempting to install the boot menu? This could be the cause for the brick.
Are you able to boot to recovery? If so you might be ok. I VERY TENTATIVELY say that if you can get into recovery from there either a factory reset or reflashing a prerooted fw might help BUT if you're able to get there PLEASE don't proceed till someone with more experience chimes in!
I will say that there's hope if you can get to recovery... probably? But this never happened to me.
Have you tried restarting with usb keyboard attached and pressing the print alt screen? Good luck.
Phill360 said:
Hi guys,
I have a problem with my firetv where it won't boot past the Amazon logo. This happened after restarting the system when I installed firetv Boot Menu.
Any help would be welcomed
Click to expand...
Click to collapse
hi,
I am not an expert on this matter but you should provide detail info exactly what you did to your Fire TV, the exact steps and sequence so folks can help you better.
In the meantime, check these all link out before you do anything. It seems few folks has some success see link 2 and 3 as always try it on your risk. I hope someone else can provide a better solution.
http://www.aftvnews.com/top-ways-to-brick-your-fire-tv/
http://www.aftvnews.com/how-to-unbr...ry-mode-and-factory-reset-the-amazon-fire-tv/
http://forum.xda-developers.com/showthread.php?t=2799779
http://www.aftvnews.com/factory-reset-on-amazon-fire-tv-and-fire-tv-stick-explained/
btw, if you are using amazon fire tv for xbmc as it seems most folks are using it for, i would just get Raspberry PI, it is awesome never had to worry about bricking the damn thing, sure it slower than fire tv but i have use it and i love it, it plays 1080 and 3d movies and no buffering either.
I also fire tv but i am always scared this thing will brick as it seems many folks have this problem.
Thank you
KLit75 said:
Sorry I'm not likely to have a fix, but are you sure you unlocked boot loader before attempting to install the boot menu? This could be the cause for the brick.
Are you able to boot to recovery? If so you might be ok. I VERY TENTATIVELY say that if you can get into recovery from there either a factory reset or reflashing a prerooted fw might help BUT if you're able to get there PLEASE don't proceed till someone with more experience chimes in!
I will say that there's hope if you can get to recovery... probably? But this never happened to me.
Have you tried restarting with usb keyboard attached and pressing the print alt screen? Good luck.
Click to expand...
Click to collapse
Thanks for the reply Klite, I didn't unlock the bootloader before installing the menu so that must have caused the brick.
I'm only able to see the Amazon logo, it does not reach the Fire TV Logo. I have plugged in a USB keyboard but i can't seem to get to recovery.
ashsha7877 said:
hi,
btw, if you are using amazon fire tv for xbmc as it seems most folks are using it for, i would just get Raspberry PI, it is awesome never had to worry about bricking the damn thing, sure it slower than fire tv but i have use it and i love it, it plays 1080 and 3d movies and no buffering either.
I also fire tv but i am always scared this thing will brick as it seems many folks have this problem.
Thank you
Click to expand...
Click to collapse
Hi Ashsha
I do mainly use my FTV for Kodi, I did previously use a Raspberry Pi but i bought this to replace it as i wanted something more powerful due to the problems i was having with stutters during play back.
Thanks for the links too, i did try them but i have had no luck so far.
Does anyone know if it possible to unbrick my FTV via USB using Fastboot or ADB?
Phill360 said:
Hi guys,
I have a problem with my firetv where it won't boot past the Amazon logo. This happened after restarting the system when I installed firetv Boot Menu.
Any help would be welcomed
Click to expand...
Click to collapse
Phill360 said:
Does anyone know if it possible to unbrick my FTV via USB using Fastboot or ADB?
Click to expand...
Click to collapse
That's a very good question. I know it's pretty much essential to unbrick a kindle fire but can't find any info specific to aftv. But you're motivation to get an answer is greater than mine. Do you have one?
I'd be confident in trying it with a phone or tablet but I just don't know enough about the variables (like could you do more damage sending power to somewhere that has an external power source)
My best advice is to be patient, keep looking for possible fixes online, but I'd caution not to experiment. Instead keep coming back here to get thoughts on possible fixes that might work. At the very least your thread will stay high in the forum search results giving you a better chance of having the right xda member to notice it.
KLit75 said:
That's a very good question. I know it's pretty much essential to unbrick a kindle fire but can't find any info specific to aftv. But you're motivation to get an answer is greater than mine. Do you have one?
I'd be confident in trying it with a phone or tablet but I just don't know enough about the variables (like could you do more damage sending power to somewhere that has an external power source)
My best advice is to be patient, keep looking for possible fixes online, but I'd caution not to experiment. Instead keep coming back here to get thoughts on possible fixes that might work. At the very least your thread will stay high in the forum search results giving you a better chance of having the right xda member to notice it.
Click to expand...
Click to collapse
If you didn't follow the directions and didn't unlock, then it is bricked and the only way to fix it is the hw mod to write to the mmc. If you have an A to A plugged in, on boot it'll stop in the bootloader and fastboot will work, unfortunately there is no commands you can actually run that will do anything. If you don't have an A to A plugged in, it will try to load the boot image. Since you didn't unlock, it won't boot the image, and it'll just die.
if all else fails, you can always go to amazon for replacement, remember amazon fire tv hasn't been a year old yet and you still have warranty for it, thats what i did with mine, i acted i didn't know what i was doing and suddenly it wouldn't load or boot up, etc.. u will need to know ur email adress or account thats associated with ur fire tv.. op korz .. they will do it... 100%
rbox said:
If you didn't follow the directions and didn't unlock, then it is bricked and the only way to fix it is the hw mod to write to the mmc. If you have an A to A plugged in, on boot it'll stop in the bootloader and fastboot will work, unfortunately there is no commands you can actually run that will do anything. If you don't have an A to A plugged in, it will try to load the boot image. Since you didn't unlock, it won't boot the image, and it'll just die.
Click to expand...
Click to collapse
Thanks for the reply rbox.
So what your saying is my Fire TV is dead.
I might just move on then to a new device like the Razor Forge TV when that comes out.
daffung said:
if all else fails, you can always go to amazon for replacement, remember amazon fire tv hasn't been a year old yet and you still have warranty for it, thats what i did with mine, i acted i didn't know what i was doing and suddenly it wouldn't load or boot up, etc.. u will need to know ur email adress or account thats associated with ur fire tv.. op korz .. they will do it... 100%
Click to expand...
Click to collapse
I'd love to return my FTV under warranty but i live in Australia and can't be bothered paying for postage to get it replaced
Just wondering if anyone has worked out a way of fixing this type of Brick?
Not sure was version of the software on, I'm hoping that it might be on 51.1.6.1 or 54.1.2.1
thanks
Phill360 said:
Just wondering if anyone has worked out a way of fixing this type of Brick?
Not sure was version of the software on, I'm hoping that it might be on 51.1.6.1 or 54.1.2.1
thanks
Click to expand...
Click to collapse
Depending on how much of the instructions you actually followed, and if your bootloader is 51.1.0.2 or older, there is a method that @AFTVnews.com is working on a writeup for that should recover it. But if the bootloader wasn't downgraded to 51.1.0.2, then it's dead.

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