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I've had my Otterbox Defender EVO case for a week now. I picked it up this morning and noticed the plastic kickstand in the back is broken in 4 places.
I have not dropped my EVO nor have I placed anything heavy on top of it. My only conclusion is that this kickstand is a VERY cheap, paper thin piece of plastic and basically disintegrated under normal use.
Now I get to sit on hold with Otterbox for 1/2 hour to try and get my money back. Disappointing as rest of the case is great.
Sent from my PC36100 using XDA App
I got the commuter and LOVE IT!!! Love it so much that I sacrifice my extended battery just to use it..
But why the defender.. Isn't it much thicker than the commuter??
Whats the big difference
fastfed said:
I got the commuter and LOVE IT!!! Love it so much that I sacrifice my extended battery just to use it..
But why the defender.. Isn't it much thicker than the commuter??
Whats the big difference
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Bought the Defender for the built-in screen protector. The kick-stand is a joke though. It is literally thin as a sheet of paper. Completely shattered. I have now been on hold for 15 minutes waiting to speak to Otterbox. Grrrr.
Will never buy from these people again.
Good news. I finally got through to Otterbox and they are refunding my money. Apparently the kickstand problem is a known issue and they've been getting some blowback on it.
Too bad. I liked the case otherwise.
Are they paying for the return postage or do you have to?
_MetalHead_ said:
Are they paying for the return postage or do you have to?
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I don't have to return it at all. I am guessing this has been a HUGE problem and that is why they are being so nice - that or their profit margins are so huge on these things that they are better off just eating a few and maintaining good customer relations than making me return a defective product and having me tell all my friends that they suck.
Their case sucks (the kickstand anyway), but they did right by me.
I called yesterday with a problem of my plastic inner case not snapping closed completely, and they are sending me out a new case nc today...
Yeah, the kickstand is flimsy, but I dont agree its as "thin as a sheet of paper"..
their customer service is top notch, so far....
Yep, I looked at it today and noticed it was cracked so I went ahead and called and they are replacing it for me. I asked if there were any plans on revising it with a metal kickstand and she told me if they get enough complaints then they would but it would take another couple months to do. Great customer service, just wish they would have used metal in the first place.
Sent from my PC36100 using XDA App
They offered me a new one but I figured, what's the point? It will just break again. They credited back my money without even asking for the case back. I ordered the Impact which will provide protection but I can still use the EVO kickstand.
I just looked an my Defender again. Lord, that kickstand is destroyed. The weird part is that to this day, I still have no idea what happened to it. One day it was fine and the next day it was shattered. I never dropped it or dropped anything on it.
Who knows. Weird.
The overall case is excellent but the kickstand and the holster are complete disasters. The holster literally rattles when you wear it due to the VERY loose clip on the back. Also, as big as the Defender is, the holster seems two sizes again larger. You could carry a paperback novel in that thing.
Defender - odd mix of awesomeness and complete sucktitude.
Yeah this thing was/is a massive fail from the day one shipping issues to the case (and holster) itself. 8 days of prodding them to get mine and they finally shipped it Overnight. Screen protector giving me the oilslick look so I pulled it off,didn't need 2 anyway. The phone was way loose in the holster so I had to stick some felt pads in there. Today I took the phone & case out of my pocket to show it to somebody and the kick stand was cracked. I haven't even used it because I've been reading about all the broken ones. They had decided not to charge me for the case so I guess I can say it was worth the money.
Norwester said:
Yeah this thing was/is a massive fail from the day one shipping issues to the case (and holster) itself. 8 days of prodding them to get mine and they finally shipped it Overnight. Screen protector giving me the oilslick look so I pulled it off,didn't need 2 anyway. The phone was way loose in the holster so I had to stick some felt pads in there. Today I took the phone & case out of my pocket to show it to somebody and the kick stand was cracked. I haven't even used it because I've been reading about all the broken ones. They had decided not to charge me for the case so I guess I can say it was worth the money.
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That's the mysterious part in all this. No one seems to know WHY their kickstands are cracking. Like you, there was no event for me that cracked it. It is almost as if there is a fault in the plastic and it just cracked spontaneously?
I have a feeling that the problem is not in the thinness of the kickstand, but that somehow they got a run of VERY brittle plastic; however, when i pick up what remains of the kickstand and try to break it with my fingers it is very tough and won't break.
Odd.
So it seems that for some reason, the area where the kickstand attaches to the phone is VERY brittle whereas the main body of the kickstand is very tough.
Ah, I see the problem now...
The core of the kickstand on the reverse side is hollowed out. While the kickstand itself is thick and sturdy enough to handle the job, the middle has been shaved down to paper-thin. If there is any twisting of the kickstand at all (like it catches on your pocket fabric as you remove it) that twisting motion puts stress on the weakest part of the stand (the paper thin area between the pins that hold it to the case).
If they had just made the kickstand a solid piece of plastic none of us would even be having this conversation. Since the hollowing out of the kickstand adds nothing to it's functionality and makes it easy to break, one has to wonder why they made that design choice?
mitchellvii said:
I just looked an my Defender again. Lord, that kickstand is destroyed. The weird part is that to this day, I still have no idea what happened to it. One day it was fine and the next day it was shattered. I never dropped it or dropped anything on it.
Who knows. Weird.
The overall case is excellent but the kickstand and the holster are complete disasters. The holster literally rattles when you wear it due to the VERY loose clip on the back. Also, as big as the Defender is, the holster seems two sizes again larger. You could carry a paperback novel in that thing.
Defender - odd mix of awesomeness and complete sucktitude.
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After reading what happened to you I won't even try to open the kickstand on mine. As far as the holster is concerned I solved the looseness by small pieces of transparent silicone tape in the inner four corners and it's a snug fit now.
I have done almost everything I could to break mine including bending it pretty good and everything is fine. Doesnt rattle at all and I have opened and closed it over 1000 times.
ClevelandWheeler said:
I have done almost everything I could to break mine including bending it pretty good and everything is fine. Doesnt rattle at all and I have opened and closed it over 1000 times.
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good idea!
i guess ill be buying the ballistic case
My kickstand is thick i did tape my corners. Good case just big
Sent from my PC36100 using XDA App
They sent me a new case and i received it Dec 24, order was placed just a few days earlier by a csr. Was told it had a redesigned kickstand but it is still very similar in design. It is slightly thicker but now has issues with staying locked in when not in use. Durability is tbd.
W t f just used my kickstand 1 time and it popped off.. and I can't get it back in to the slots
from my phone duh
Since a fair few of you will now have one of these, I was just looking to get some thoughts and opinions on one please?
Also I know it can stand vertical with this case on, but can it stand landscape?
Thanks
U can do everything without any trouble, it's a great case.
Sent from my GT-I9100 using XDA Premium
TecQuality said:
U can do everything without any trouble, it's a great case.
Sent from my GT-I9100 using XDA Premium
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I've seen that it can stand vertical on it's own when the case is on, I was wondering if it could stand landscape too?
Thanks
Sent from my GT-I9100 using Tapatalk
Yeah, it's a great little case. I bought the black one, and i'm looking at getting a blue one next. Really cheap for official ones from Trusted Sellers on ebay (roughly £7 without original packaging, £10 with)
the only downside is it lets dust through the little holes, so you get a neat little dust pattern on the back side of your phone - a regular removal and wipe on your trousers helps.
I've had one on it for about 2 weeks and I like it, only drawback is I had to shave down by USB connector plastic to get it to fit while the case is still on. I ordered another from dealextreme because it was really cheap. I notice the case just touches the mic area but doesnt cover it up. I like it because it's not very bulky and the plastic 'mesh' back fits over a soft case and makes it rigid and easy to hold.
Good luck for u
Got a generic cheap mesh case from eBay, its pretty awesome but as mentioned above, gets a bit dirty after some long time, and mine is cheap enough to start breaking on corners, had a few falls tho, and that's the purpose of a case, so the phone doesn't break instead
I had this case, it was okay at the start but in the end the plastic on the top corner started breaking away. Also the one and only time I dropped my phone with this case on I got a nasty scratch just above the screen where there was no protection. I had to ditch it. I'm using a plain black tpu case now, much more protection. The advantage of the mesh case is that its so slim.
Edit : Oh yea and its a dust magnet.
Got the original mesh case, I dropped it twice since I got it. First time no damage at all, protected the phone nicely. Second time the phone popped out of the case as it hit the floor (shoulder hight, had a nice spin to it also) but both the case and the phone didn't suffer any damage. So I guess it serves it's purpose and looks nice as well.
Aesthetically nice.
Crap if you want proper protection.
I bought it merely to protect the camera and back when I put the phone down to prevent scratching. For overall phone protection it's definitely going to be lacking as the top and bottom edges of the phone aren't covered. The case clips on easily but stays on fairly tightly. The rubbery material gives better grip when holding the phone. Dust does get in over a week or so over the back of the phone, though isn't noticeable with the case on, and can easily be wiped off. I think the case looks pretty nice, all key areas are fully accessible and for the price of about £8 was worth it.
is not compatible for i9100P
I've just buy the genuine Samsung mesh vent case for my Samsung Galaxy S2 win NFC (i9100P) but it is NOT compatible. My colleague on the i9100, not NFC, perfect fit.
Some ideas?
Light, strong and keeps the thinness we all love about our S2s!
Dropped mine a couple of times on to wooden floors and no damage yet
Protects the camera lens too when lying on a flat surface
The dust comments are true but only noticeable when u take the cover off so no big deal and it fits so snugly it kinda looks part of the phone!
To answer original question tho, no only stands in portrait
I got an official Samsung one given with mine. Good at protecting from scuffs when it's on a table or desk but wouldn't like to trust it with protecting my phone from a fall.
That's why it's sat unused in a cupboard at work! If anyone wants it just message me and I'll stick in the post.
Andrewawright said:
I got an official Samsung one given with mine. Good at protecting from scuffs when it's on a table or desk but wouldn't like to trust it with protecting my phone from a fall.
That's why it's sat unused in a cupboard at work! If anyone wants it just message me and I'll stick in the post.
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I'll take the case if it's on offer, let me know your thoughts on shipping to Australia Figure you sent all your convicts here, so a case shouldn't be a problem
So I am really torn. With my old phone I had a case originally, but I would swap batteries twice a day, plus I could never dock it in the car (since I had a dock made for my phone), or on my desk.
I am guessing with this phone I would not be switching batteries as regularly as I am now, but I still have the home/car dock issue. What do you guys think???
You can think of cases/screen protectors as insurance. In the end, it's up to you. But, one accident is all that is needed to ruin the phone.
I plan on getting a case, but my situation is going to be slightly different than your's. I have no issues with the dock situation.
Trust me, case up. I dropped my galaxy s3 and it smashed into tiny pieces. It wasn't insured so I was screwed.
Sent from my Nexus 7 using xda app-developers app
The phone will be too valuable for me to drop. I seem to drop them from time to time. I will have some kind of case (bought 2 already).
As far as the battery switching, with the 3100mAh batt and resonably long life as reports elsewhere, I think you won't be de-casing nearly as often.
My present iPhone (gasp) has an otter case. Taking apart the 2 part casing to change batts would really get old fast.
Once you drop a phone in a parking lot, you learn to slap a case on it as soon as possible.
Otterbox JUST came out with the iPhone 5 case this week (or maybe late last week). That is a longgggg time to not have a case if the same trend goes with the Note 2.
Samsung TPU Case
I grabbed one of the actual Samsung branded TPU cases. First time I've ever bought an OEM case. It's a very, very slick case. Feels nice in the hand, doesn't add bulk and has a raised from edge. It's a bit pricey at 30$ and the only complaint that I have right now is the AUX hole isn't that big so a bulky connector still means I have to remove it.
Other than that, the grey on grey looks glorious.
I have never cased my phones. I've always used a horizontal to carry the phone on my belt. My S and SII have both been dropped several times and the only issue I have had is scuffing and nicks on the edges. Amazingly they help up better than I would of thought. The hip case has always worked well for me and provides good protection. But once the phone is removed from the case it up to you to keep it protected.
I'm planning on picking up a note II and have picked up a horizontal case for mt belt and a case with a bumper around the edge and a flip cover. I'm afraid the case my make the phone a little thicker than I'd like and am looking for an additional case with a slim profile bet also covers the back and edges.
The note II being a large phone, with a little more weight and a large surface area I'm thinking a case would be a good idea. I'd say a nice minimalistic case that is easy to remove is the way to go.
Hi
I just thought i would share my experience after a month with the official DDF case, a case that is lacking in both design and durability. I got the case free of charge when i took out my contract with Vodafone and put it straight on the phone as soon as soon as it left the box and that's where the 1st issue came up, the case didn't actually close! Laying it on a flat surface just resulted in the the front of it springing open as there is nothing to keep it closed however after a few days it was worn in a bit and sorted itself out. Also for £25 the quality isn't that great.
After a week i took the phone out the case and to my horror it was badly scratched on the back due to tiny bits of grit getting caught in there and this is purely down to the design as there are 2 slits on the back which allows it to go into a stand but they let small pocket stuff in and if they are solid in any way they will get pressed between the case and the phone resulting in scratched aluminium. Luckily i got a replacement phone due to another issue.
I have had it on my new black One for a couple of weeks now whilst i get round to getting a new one however i have been cleaning it out daily to ensure it doesn't happen again however the case has just started falling apart. The rubber trim around the case has all peeled off and the matte finish is peeling off too, leaving a shiny plastic underneath and the red suede interior is now a dull black on some parts.
This is the worst case i have ever had for a phone and this is only with 4/5 weeks worht of use. I would strongly suggest people spend there money on a different case.
KING LUFF said:
Hi
I just thought i would share my experience after a month with the official DDF case, a case that is lacking in both design and durability. I got the case free of charge when i took out my contract with Vodafone and put it straight on the phone as soon as soon as it left the box and that's where the 1st issue came up, the case didn't actually close! Laying it on a flat surface just resulted in the the front of it springing open as there is nothing to keep it closed however after a few days it was worn in a bit and sorted itself out. Also for £25 the quality isn't that great.
After a week i took the phone out the case and to my horror it was badly scratched on the back due to tiny bits of grit getting caught in there and this is purely down to the design as there are 2 slits on the back which allows it to go into a stand but they let small pocket stuff in and if they are solid in any way they will get pressed between the case and the phone resulting in scratched aluminium. Luckily i got a replacement phone due to another issue.
I have had it on my new black One for a couple of weeks now whilst i get round to getting a new one however i have been cleaning it out daily to ensure it doesn't happen again however the case has just started falling apart. The rubber trim around the case has all peeled off and the matte finish is peeling off too, leaving a shiny plastic underneath and the red suede interior is now a dull black on some parts.
This is the worst case i have ever had for a phone and this is only with 4/5 weeks worht of use. I would strongly suggest people spend there money on a different case.
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Do me a favour, and get one of the Krusell Cases ive posted on here, much better
fkofilee said:
Do me a favour, and get one of the Krusell Cases ive posted on here, much better
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They look good, hadn't seen them before and reasonably priced too. However, I've already gone for the Otterbox Commuter which is cheaper than this POS HTC case
I have pretty much the same problem. I love the case, I love the look of it, but it's coming undone around the edges...
Same situation here with mine.
Red felt is going black, the rubber edge has all come off and stuff keeps getting caught on the back. luckily it hasnt scratched my baby but it is annoying.
Any suggestions for a replacement case that does the same as this? I love how it folds into a stand
I have had this problem with almost every case I have ever had. That is why i put a full bad shield invisible shield on my phone and then put them in the case.
I also received the case free with my contract phone so i decided to use it until i bought a case that i liked. I used it for 4-5 weeks and the case still looks quite new. Obviously the red felt has faded a bit but that was expected. The only real problem i saw was that the Microphone hole didnt line up properly with the phone's Mic hole which is a bit stupid.
RyanDawson said:
I also received the case free with my contract phone so i decided to use it until i bought a case that i liked. I used it for 4-5 weeks and the case still looks quite new. Obviously the red felt has faded a bit but that was expected. The only real problem i saw was that the Microphone hole didnt line up properly with the phone's Mic hole which is a bit stupid.
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I bought this before reading reviews.
I agree that durability is poor,and have had peeling. Luckily not had scratches.
With regard to last point about Mic hole there's an updated version that fixes this.
I got updated replacement sent free, without requesting, from HTC accessories UK.
Sent from my HTC One using xda app-developers app
Had this case since 2 weeks ago, first problem was that the hole at the bottom was not aligned to the microphone hole properly (which greatly affected call quality) so I had to manually align it. The back leaves two light grey streaks on the back of my black HO from where the slits are, but with a good wiping they disappear. The red felt is starting to fade as well. Planning to replace it when the fixed version of the Poetic Atmosphere comes back in stock at the end of the month.
Thanks for heads jo mate. Will not buy
Sent from my HTC One using xda app-developers app
The other case HTC makes for the ONE
is an excellent case. It's a plastic shell case with two speaker covers which lock the phone in from the bottom and the top. Great fit, great feel, great case. 1 outta to ain't bad I guess.
AeroSatan said:
is an excellent case. It's a plastic shell case with two speaker covers which lock the phone in from the bottom and the top. Great fit, great feel, great case. 1 outta to ain't bad I guess.
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Can you be more specific? "The other case HTC makes..." doesn't tell us much....
ShermCraig said:
Can you be more specific? "The other case HTC makes..." doesn't tell us much....
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This maybe?
http://www.htc.com/www/accessories/htc-double-dip/
Is HTC.com the only place to buy this case? I want to grab one today but fear ordering direct and waiting a few weeks (it's backordered) is the only way to get one.
Do any of the carriers or Best Buy carry this exact one?
Edit: Sprint had them. It's a nice case!
Yep
ShermCraig said:
Can you be more specific? "The other case HTC makes..." doesn't tell us much....
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ericshmerick linked the right one. Also, the other case HTC makes for the ONE should tell you everything you need to know since HTC only makes TWO cases for this phone, thus if you've used the power of deductive reasoning it would've taken you to http://www.htc.com/www/accessories/htc-double-dip/ which is a great case. Looks much better on the phone itself too.
You're welcome.
Eric, thanks for the link. AeroSatan, my powers of deductive reasoning tell me you're an ass. How'd I do?
You're welcome.
AeroSatan said:
ericshmerick linked the right one. Also, the other case HTC makes for the ONE should tell you everything you need to know since HTC only makes TWO cases for this phone, thus if you've used the power of deductive reasoning it would've taken you to http://www.htc.com/www/accessories/htc-double-dip/ which is a great case. Looks much better on the phone itself too.
You're welcome.
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http://www.amazon.co.uk/TeckNet-Sil...d=1369327508&sr=8-2-fkmr0&keywords=Krusell+m7
Simple and keeps the look of the phone too and the colour.
My DDF has scratched the top of my aluminium due to debris from either my pocket or something else getting in, marks aren't very big but they're ugly and I can see them.
Really p*ssed me off, and seeing as the DDF should cost £30 in a phone shop i think it's a joke.
As for the other DD case, man it is ugleeeeeey, it looks like a sad one eyed cartoon. Feels cheap and nasty.
FYI I have both the DD cases.
I've been using an Otterbox Defender on my GSM Nexus for over 1 year and have had 5 warranty claims in that time. One claim was from a drop (the inner plastic got crushed, but the phone came away without a scratch). All other were for the belt clip or the clip that holds the top of the phone in breaking. Their customer service has been great, honoring all warranty claims without question. The last claim was even past the warranty period, but they happily replaced the broken holster anyway, and even sent a new silicone layer for no reason. That said, I've never really been happy with the fit of the case; it's designed for the CDMA model which is 0.5mm thinner, allowing the phone to slide around in the case and preventing the built-in screen protector from sitting on the screen properly. In fact, when I first got it, it would take about 20 attempts before I could pull down the notification shade. Regardless, I can't expect them to keep replacing parts on an out-of-warranty case, so I started doing my research (that I originally did) all over again, and ended up with the Seidio Conver Combo.
The fit of the Seidio Convert is excellent - what the Defender should have been all along; and I LOVE the screen responsiveness with a separate screen protector. But I have a few questions about the Seidio Convert:
Do the port covers (USB and headphone) stay closed long term? I'm concerned that the only thing keeping them closed now is their natural shape, and that after months of use the port covers will have a new natural shape after being pushed out of the way by connectors in the ports.
The case seems much less "grippy" than the Otterbox. Has anyone found this to be a problem in actual use?
What do you use as a car mount? I'm currently using this (mofified to fit the Defender), but I don't think I can modify it enough to fit the Convert case (the overall case thickness is slightly more).
Thanks for any help.