[Q] random lost signal, t-mobile note 2 - T-Mobile Samsung Galaxy Note II

I am on MyRom 7.1 and I am randomly losing my data signal. I have flashed the newest lte modem with no change.
It will come back on a few hours later. Has anyone had this problem or maybe even found a fix for this?? thanks in advance!!

ragzz03 said:
I am on MyRom 7.1 and I am randomly losing my data signal. I have flashed the newest lte modem with no change.
It will come back on a few hours later. Has anyone had this problem or maybe even found a fix for this?? thanks in advance!!
Click to expand...
Click to collapse
Im no pro, but if it's dropping and coming back in a couple hours I would say it's a network problem. Usually maintenance or an upgrade (maybe you'll be seeing lte soon
Sent from my SGH-T889 using xda app-developers app

kintwofan said:
Im no pro, but if it's dropping and coming back in a couple hours I would say it's a network problem. Usually maintenance or an upgrade (maybe you'll be seeing lte soon
Sent from my SGH-T889 using xda app-developers app
Click to expand...
Click to collapse
I thought that also, but my wife has gs3 on tmobile and she had service at the time of my dropped service.. maybe a bad download of modem? I will re download and flash again.

ragzz03 said:
I thought that also, but my wife has gs3 on tmobile and she had service at the time of my dropped service.. maybe a bad download of modem? I will re download and flash again.
Click to expand...
Click to collapse
My data and network both disconnected when I woke up this morning, no fix, flashed JediX13 and its been working since. But it could be a bad coincidence
Sent from my SGH-T889 using xda premium

OmmNomNom said:
My data and network both disconnected when I woke up this morning, no fix, flashed JediX13 and its been working since. But it could be a bad coincidence
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Were you on MyRom 7.1 ?? I want to figure out if its software or hardware. i recently broke my screen and had a new phone shipped to me. i rooted and put MyRom 7.1 on and am having this problem. I was on the same rom on my first note 2 and did not have this issue.

ragzz03 said:
Were you on MyRom 7.1 ?? I want to figure out if its software or hardware. i recently broke my screen and had a new phone shipped to me. i rooted and put MyRom 7.1 on and am having this problem. I was on the same rom on my first note 2 and did not have this issue.
Click to expand...
Click to collapse
I was yes when I had the problem, now I'm on jedix14. amazing rom
Sent from my SGH-T889 using xda premium

ragzz03 said:
I am on MyRom 7.1 and I am randomly losing my data signal. I have flashed the newest lte modem with no change.
It will come back on a few hours later. Has anyone had this problem or maybe even found a fix for this?? thanks in advance!!
Click to expand...
Click to collapse
Started happening to me on cm10 recently.. What I do is toggle cdma/gsm/lte to something else then back to whatever it was on.. Sometimes that alone does the trick.. Other times I have to do that And reboot
Sent from my GT-N7105 using Tapatalk 2

Issue im having was the exchange activ sync. I have my work email and the issue started couple of days ago, it wont sync using mobile data but it sync when wifi on. Any1???
Sent from my SGH-T889 using xda premium

jay661972 said:
Issue im having was the exchange activ sync. I have my work email and the issue started couple of days ago, it wont sync using mobile data but it sync when wifi on. Any1???
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Have you tried removing activ sync account and then re adding the account??

ragzz03 said:
Have you tried removing activ sync account and then re adding the account??
Click to expand...
Click to collapse
Yup tried that so many times
Sent from my SGH-T889 using xda premium

jay661972 said:
Yup tried that so many times
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
this worked for me. I had the same issue. I would have service for about 3 mins then nothing for 20min. I tried everything. The text in red is what you should do. YOU WILL LOOSE ALL DATA. SAVE TO EXT-SDCARD IF YOU WANT TO SAVE ANYTHING.
!!WARNING SETTINGS CHANGED IN 197328640 MODE DO NO RESET ON HARD RESET THESE SETTING STAY WITH THE PHONE YOU MIGHT GET THINGS BACK TO NORMAL BY USING *2767*3855# - Full Reset (Caution every stored data will be deleted.)!!
dial this number on your phone *2767*3855# and it will factory reset

rmsmerd said:
this worked for me. I had the same issue. I would have service for about 3 mins then nothing for 20min. I tried everything. The text in red is what you should do. YOU WILL LOOSE ALL DATA. SAVE TO EXT-SDCARD IF YOU WANT TO SAVE ANYTHING.
!!WARNING SETTINGS CHANGED IN 197328640 MODE DO NO RESET ON HARD RESET THESE SETTING STAY WITH THE PHONE YOU MIGHT GET THINGS BACK TO NORMAL BY USING *2767*3855# - Full Reset (Caution every stored data will be deleted.)!!
dial this number on your phone *2767*3855# and it will factory reset
Click to expand...
Click to collapse
I think the issue are the updated google music and hangout. I just uninstall the update and all works been hours now.
Sent from my SGH-T889 using xda premium

jay661972 said:
I think the issue are the updated google music and hangout. I just uninstall the update and all works been hours now.
Sent from my SGH-T889 using xda premium
Click to expand...
Click to collapse
Could be. I have not updated them yet. I will see if it causes the issue again

dropped data
i've also been having problems w/ dropped data. on the stock roms i don't have any problems but i prefer the aosp roms and it seems like everytime i've used a variant of an aosp rom, i would lose data intermittently. it's very frustrating b/c i really want to get away from a touchwiz based rom.

I've been having this issue for months now across multiple roms, both CM & TW. It just randomly drops the data connection for a few minutes & then it comes right back. It's so weird, I've had the same radio since June & it just started doing this in late July. I can only assume that Tmo is doing a lot of network upgrades or something.

kabuk1 said:
I've been having this issue for months now across multiple roms, both CM & TW. It just randomly drops the data connection for a few minutes & then it comes right back. It's so weird, I've had the same radio since June & it just started doing this in late July. I can only assume that Tmo is doing a lot of network upgrades or something.
Click to expand...
Click to collapse
I had the same problem when the upgrade that added LTE for T-Mobile came out. I went by the T-Mobile store and the guy said they were aware of the issue, but didn't exactly what was causing it, but something with the LTE. He said he has the same phone with a different brand of SIM card. He replaced my SIM with one of those and I have had no problems with losing connection since.

cjp420 said:
I had the same problem when the upgrade that added LTE for T-Mobile came out. I went by the T-Mobile store and the guy said they were aware of the issue, but didn't exactly what was causing it, but something with the LTE. He said he has the same phone with a different brand of SIM card. He replaced my SIM with one of those and I have had no problems with losing connection since.
Click to expand...
Click to collapse
Ah, good to know. Maybe I'll stop by the T-Mobile store after work today & see if I can get them to replace my sim.

Related

There's a glitch with the e4gt that I think was the issue with Los

Ok so whenever I reset my ram with task manager my radio crashes and when it comes back on it says roaming then jumps back to Sprint service. It also happens when using ##3282# wether I go to edit or view clicking on evdo will crash the radio. It did this on every build since I got the phone. Its nothing major like b4 when rebooting was the only way to get back in service. Just wanted to point it out bcuz I know its not normal and never experienced it with the og epic.
Sent from my SPH-D710 using XDA App
Its not a glitch that is supposed to happen. When u clear the RAM it stops all apps and processes from running. That us why that happens. Actually that was used to help get rid of LOS rather than rebooting cause it resets the radio.
Sent from my Nexus S 4G using xda premium
musclehead84 said:
Its not a glitch that is supposed to happen. When u clear the RAM it stops all apps and processes from running. That us why that happens. Actually that was used to help get rid of LOS rather than rebooting cause it resets the radio.
Sent from my Nexus S 4G using xda premium
Click to expand...
Click to collapse
Ok but why does it do it when accessing ##3282# and clicking on evdo from both the edit and view option? Also mind you it did this on my EG30 firmware when I got the phone. I disagree for the simple fact my phone always did this from day one. Clearing my ram always crashed my radio on eg30 so how is that new? Don't get me wrong I believe they did find a way for the phone to not have to reboot when it happens, but that right there is not it. Its a hardware flaw..
Sent from my SPH-D710 using XDA App
Also let me point out that my og epic used the same task manager and clearing out my ram would not crash my radio.
Sent from my SPH-D710 using XDA App
RayTrue04 said:
Also let me point out that my og epic used the same task manager and clearing out my ram would not crash my radio.
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
+1....clearing ram does not crash my radio
sent from the near past
Clearing apps and ram from the built in task manager does not, and never has, crashed the radio on my phone.
Did any of you two that never had this happen ever had a LOS occur before the fix? I'm no pro at being a super geek but I know when something seems screwy with my electronics...
Sent from my SPH-D710 using XDA App
I got my phone about three months ago approximately. It must of had eg baseband on it because it immediately updated to ek02. I don't know if what I think Los is, is actually what it is. I thought it was, when you woke up the phone, you would discover that the 3g and bars were gone and replaced with a circle with a slash through it. Am I mistaken?
oscarthegrouch said:
I got my phone about three months ago approximately. It must of had eg baseband on it because it immediately updated to ek02. I don't know if what I think Los is, is actually what it is. I thought it was, when you woke up the phone, you would discover that the 3g and bars were gone and replaced with a circle with a slash through it. Am I mistaken?
Click to expand...
Click to collapse
Yes sir that is LOS...
My radio does crash when clearing memory.
Sent from my SPH-D710 using XDA Premium App
jasone4gt said:
Yes sir that is LOS...
My radio does crash when clearing memory.
Sent from my SPH-D710 using XDA Premium App
Click to expand...
Click to collapse
Did your phone suffer from LOS before the fix?
Sent from my SPH-D710 using XDA App
Your radio will always reset after ##3282#.. It resets to apply any changes. Just the same as after a profile or prl update.
But should not after clearing apps in task manager.
Sent from my SPH-D710 using Tapatalk
azyouthinkeyeiz said:
Your radio will always reset after ##3282#.. It resets to apply any changes. Just the same as after a profile or prl update.
But should not after clearing apps in task manager.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
No the heck it shouldn't! I'm not even applying any changes! All it takes is for me to click evdo from whichever option wether edit or view. Mind you my screen freezes fir a short min when I do go to the evdo setting. Maybe I should make a video bcuz i'm tired of people saying this is normal. I bet the people who said they radios do not crash when they clear the ram won't experience this issue. If this is normal why the same option on my og epic which I still have doesn't do this screwy behavior?
Sent from my SPH-D710 using XDA App
RayTrue04 said:
Did your phone suffer from LOS before the fix?
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
Hey Ray, no my phone has never suffered from LOS. I am one of the lucky ones.
jasone4gt said:
Hey Ray, no my phone has never suffered from LOS. I am one of the lucky ones.
Click to expand...
Click to collapse
Ok that's good to know. I got the phone on December and I never got one either. However I did experience the no signal popping up whenever I shut the phone off every once in a while. Never happened again after I upgraded to ek02. I'm just trying to get some info b4 I decide to go to Sprint and swap it out.. Now if those other two guys who don't experience radio crashes when clearing ram would let me know if they ever had LOS prior to ek02 I'd gladly appreciate it. Its just the whole thing has me skeptical..
Sent from my SPH-D710 using XDA App
sorry but...this is not new news...
Success100 said:
sorry but...this is not new news...
Click to expand...
Click to collapse
I don't recall where I said it was... Just looking for info b4 I decide if I should swap it out. If you don't have any feedback concerning the issue I really don't see your point for the post. But thank you anyways for your input.
Sent from my SPH-D710 using XDA App
RayTrue04 said:
No the heck it shouldn't! I'm not even applying any changes! All it takes is for me to click evdo from whichever option wether edit or view. Mind you my screen freezes fir a short min when I do go to the evdo setting. Maybe I should make a video bcuz i'm tired of people saying this is normal. I bet the people who said they radios do not crash when they clear the ram won't experience this issue. If this is normal why the same option on my og epic which I still have doesn't do this screwy behavior?
Sent from my SPH-D710 using XDA App
Click to expand...
Click to collapse
I have both phones, and both perform the same way. As have the hundreds that I've troubleshot in the last three years at my store.
Sounds like you have heard your answer countless times, your just looking for feedback that follows what you want, not the actual facts.
Its not a crash. It will show a crossed out circle, flash connecting to voice(the 1x icon), and reconnect to 3G. If it isn't reconnecting, you have an issue. But, it will always reset.
Sent from my SPH-D710 using Tapatalk
azyouthinkeyeiz said:
I have both phones, and both perform the same way. As have the hundreds that I've troubleshot in the last three years at my store.
Sounds like you have heard your answer countless times, your just looking for feedback that follows what you want, not the actual facts.
Its not a crash. It will show a crossed out circle, flash connecting to voice(the 1x icon), and reconnect to 3G. If it isn't reconnecting, you have an issue. But, it will always reset.
Sent from my SPH-D710 using Tapatalk
Click to expand...
Click to collapse
1st I'll start off by saying two people already said they don't have this issue in this thread. 2nd how those the 1x icon show before reconnecting to 3g when Sprint disables the 1x from all their 4g phones from showing. And lastly I am glad you experienced the same behavior on all the phones you've worked on. I however didn't have that same experience. Anyways I already spoke to my friend (who works at a Sprint store) and he assured me his doesn't do it and if I would like I can come in to the store so he can order me a new one. Which I will do...
Edit: PS how dare you say all phones do it when I have my first epic 4g in my face and it is not doing this? Smh
Sent from my SPH-D710 using XDA App

T-Mobile Samsung Galaxy S2 - Data/4G not working

Got the phone two days ago.
Upgraded to ICS via Odin.
Root + CWM via Odin.
Flashed DARKSIDE.EVOLUTION.3 v8.
Didn't work for me personally.
Wiped cache and flashed aokp_hercules_build-M5_0xD34D.zip
Liked the ROM but noticed that signal bars were there but no data/4G.
Have been roaming the internet for hours now trying to figure out what went wrong.
All I can make sense is that something went wrong with the "radio kernel" or something like that.
If anyone can help me sort this problem out I would be extremely grateful. This phone was expensive and data plans are expensive, so I want to utilize both to their full potential. Thanks
Flash a diff radio
Sent from my SGH-T989 using xda app-developers app
bobby3306 said:
Flash a diff radio
Sent from my SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I have tried a few, no luck. If you can give me a link of any that you think might work, that would be great
This is a shot in the dark but try going into your settings --> more... --> mobile networks--> and check "use packet data."
Sent from my SGH-T989 using xda premium
It could just be the phone. I got mine had it for a month and was without data around the time there was the data outage but my data never came back on and had to get my phone replaced I think its a defect in phone
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
crownua6 said:
This is a shot in the dark but try going into your settings --> more... --> mobile networks--> and check "use packet data."
Sent from my SGH-T989 using xda premium
Click to expand...
Click to collapse
lol already did that
style154 said:
It could just be the phone. I got mine had it for a month and was without data around the time there was the data outage but my data never came back on and had to get my phone replaced I think its a defect in phone
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Click to expand...
Click to collapse
I ordered two phones, the other was for a family member and theirs is working fine, even with ICS update, so there is no data outage problems in my area. As it turns out it was a defect in the phone. I contacted t-mobile and we went through this hour long procedure which produced no results. In the end, they asked if I would like to return the device or get a replacement. I opted for a replacement and so will be shipping it out soon. Lets hope the new phone doesn't go all unpredictable on me
[Q] Canada Virgin Mobile S2, T Mobile 4G not working.

[Q] Very weak signal on Note II. Radio Help?

Hey XDA Fam bam!
I have the T-mobile branded Note II and i'm experiencing the following problem:
Very weak signal.
Here's a little background. I rooted the phone and installed pmtr3 first V1 Rom and everything was perfect.
Then played around with other roms too and then the signal went every weak.
Then when I went back to pmtr3's first rom my signal did not improve. I would lose connection
everywhere. I replaced my tmo sim card, but I still experience this problem. I also went back to my stock nandroid backup, but it still did not help my signal problem.
Is there some sort of radio or modem I can flash? Am I the only one experiencing this problem?
I'm thinking it can be a hardware problem, but Idk. What input do you have my XDA fam bam?
sranimo said:
Hey XDA Fam bam!
I have the T-mobile branded Note II and i'm experiencing the following problem:
Very weak signal.
Here's a little background. I rooted the phone and installed pmtr3 first V1 Rom and everything was perfect.
Then played around with other roms too and then the signal went every weak.
Then when I went back to pmtr3's first rom my signal did not improve. I would lose connection
everywhere. I replaced my tmo sim card, but I still experience this problem. I also went back to my stock nandroid backup, but it still did not help my signal problem.
Is there some sort of radio or modem I can flash? Am I the only one experiencing this problem?
I'm thinking it can be a hardware problem, but Idk. What input do you have my XDA fam bam?
Click to expand...
Click to collapse
I had this problem with my first note 2. I went to tmobile, got an exchange and now all is well.
Sent from my SGH-T889 "powered by the force v2" using Tapatalk 2
Thanks for your reply
nemesis93 said:
I had this problem with my first note 2. I went to tmobile, got an exchange and now all is well.
Sent from my SGH-T889 "powered by the force v2" using Tapatalk 2
Click to expand...
Click to collapse
Yeah, right now im about to do a odin factory restore thing. If it does not work, then i'm heading over and getting myself the phablet exchanged. Thanks nemesis!
Xda users are probably the reason for most handset returns....period. user error
Sent from my SGH-T889 using Tapatalk 2
That may be the case for most, but not this time. I received my replacement and did the exact same thing to it. Turns out the original was a defective device. I'm enjoying my replacement Note II now
Sent from my GNII
I think that's what I'm going to have to do about mine.
ssCISengineer said:
Xda users are probably the reason for most handset returns....period. user error
Click to expand...
Click to collapse
Actually, I've processed hundreds of device exchanges/replacements/returns, and I guarantee you, less than 1% have even heard of xda. Assumption error.
Sent from my Paranoid GNex
decalex said:
Actually, I've processed hundreds of device exchanges/replacements/returns, and I guarantee you, less than 1% have even heard of xda. Assumption error.
Sent from my Paranoid GNex
Click to expand...
Click to collapse
Most problems FROM xda members devices are caused by user error. E.G. wrong roms. Not reading before doing stuff and trying to do too much. Its all over the forums. Maybe you havent read the same forum im talking about. Im talking about xda developers.
P.s. please no more pm's you are killing me. I try to read them but I just cant make it through some of them. I have to delete them.
Sent from my SGH-T889 using Tapatalk 2
ssCISengineer said:
Most problems FROM xda members devices are caused by user error. E.G. wrong roms. Not reading before doing stuff and trying to do too much. Its all over the forums. Maybe you havent read the same forum im talking about. Im talking about xda developers.
P.s. please no more pm's you are killing me. I try to read them but I just cant make it through some of them. I have to delete them.
Sent from my SGH-T889 using Tapatalk 2
Click to expand...
Click to collapse
Uh oh, well just in case, I saved them here:
http://pastebin.com/eUBHLqNY if anyone else is interested.
Well I waited in line for an hour at my tmo store and got a new sim card as they claimed that would solve the data issue. But I also made them process an exchange. So I should have my new one tuesday. No more rooting until the problems solved.
Sent from my SGH-T889 using Tapatalk 2

Really sick of this crap anyone else have this. ..

Phone just all of a sudden has 0 service and can't text or anything sometime it even freezes and or reboots every rom and every kernel really annoying anyone else?
Sent from my SPH-L900 using xda premium
No, mine's rock steady as Jim Dandy. I'd suggest saving what's important, resetting and start from scratch.
So no one else is losing service randomly or freezes or reboots?
Sent from my SPH-L900 using xda premium
I get random reboots but like once a month or something like that. But I'm for sure done with sprints crappy service.
Sent from my SPH-L900 using Tapatalk 4 Beta
phone with 0 service
xyojimbox said:
Phone just all of a sudden has 0 service and can't text or anything sometime it even freezes and or reboots every rom and every kernel really annoying anyone else?
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I was having the same issue, no 4g and no bars. Then I found this link http://forum.xda-developers.com/showthread.php?t=2086769
went ahead and flashed it and buumm every thing started to work. I also played with the ##DATA# settings made the 4g work like crazy sweet.
just make sure you write down the setting you have before you change any thing.
o and by the way you might need to download Get My MSL from play store.
hope it works for you.
no problems here, but service just plain sucks. i can't even stream google music at 320kb/s. i don't see why service would have gotten so crappy lately since sprint sure as heck hasn't had a large influx of customers. it was getting better few months ago, now it's back to crap. i'm temped to dump sprint even though i've got the sero plan. crappy service at a good price is still crap.
Best thing to do would be what was suggested... Start from scratch.... I started having problems with random reboots and storage not showing.... So i used Odin to flash back to stock rooted. After that no more problems....
i had the same issue
but i start using a custom rom but a stock kernel all is good at least i think so lol
I found I had zero service tbis morning with AOSP. Flashed back to Twiz, updated my prl for the first time in forever... And back up
Sent from my SPH-L900 using Tapatalk 4 Beta
ninodito said:
I was having the same issue, no 4g and no bars. Then I found this link http://forum.xda-developers.com/showthread.php?t=2086769
went ahead and flashed it and buumm every thing started to work. I also played with the ##DATA# settings made the 4g work like crazy sweet.
just make sure you write down the setting you have before you change any thing.
o and by the way you might need to download Get My MSL from play store.
hope it works for you.
Click to expand...
Click to collapse
I did this hope it works and let me say that little joke he plays withe the even saying it screwed up scared me lol
Sent from my SPH-L900 using xda premium

Lost connection. And stays on greys bars and if aim lucky i get E

Some how i lost connection and goes from H+ to E, and some times stays on grey bars.
Anyone konws why iam having data lost?
I have unlimited data plan. parandoid rom, i tried several rom and radios but no good needs i still have data drops.
Is this a recent development? Call T-Mobile to see if they're working on towers there.
Sent from my SGH-T999 using xda premium
DocHoliday77 said:
Is this a recent development? Call T-Mobile to see if they're working on towers there.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
If IMEI is intact, it's a T-Mobile issue. I was replying to say that I've had this issue before, once. I was going to call them to complain, but it was fixed in under 24 hours.
Aerowinder said:
If IMEI is intact, it's a T-Mobile issue. I was replying to say that I've had this issue before, once. I was going to call them to complain, but it was fixed in under 24 hours.
Click to expand...
Click to collapse
I think is towers issue I had that in mind too, imei issue not at the moment just data drops and it stays on Edge for long until I put airplane mode for a moment and switch it back that's when I get H+ back
Sent from my SGH-T999 using xda premium
Yeah, either call support to confirm, or give it a day or two to see if it gets better.
Sent from my SGH-T999 using xda premium
Happens to me here and there. sometimes I lose internet conection for 30min to and 1hour. I already called tmobile and told them bout it and how it started happening after they activated lte -.- they said its weird that it shouldn't be happening what should actually be happening is the data speeds geting faster. All they did is reset my data conection and gave me $5 credit for 6months:banghead:
Sent from my SGH-T999 using xda premium
Well if it gets better soon that $5.isn't a bad deal!
Have you tried Odin flashing the Stock firmware? Wipe data to test clean? Try any other modems?
Sent from my SGH-T999 using xda premium
Iv tried flashing stock via odin and it didn't help :/ so I called and got a replacement so far it hasn't happen anymore the thing that sucks is that the replacement I received is defective the home button is not sticking out how its supose to so I called and place another order but they are out of stock I kinda got upset when I was told I would have to wait like bout a week or so to receive my replacement so I asked if later on the road the home button started giveing me problems was I allowed to exchange for a replacement I wss told yes so I cancelled it cuz I could live with my phone like that not really a big thing
Sent from my SGH-T999 using xda premium
Sometimes if you press the issue they will replace it with a comparable model. They certainly have the T999L in stock if you want to ask if that's a possibility. Dont expect it to work, but could be worth a shot...
Sent from my SGH-T999 using xda premium
I called T-Mobile but they just reset the lines well that's what they said.
And nothing still the same data drops, iam going to try odin flash and I would see if that helps
Sent from my SGH-T999 using xda premium
If the flash doesn't help, wait another day or two and call back if it doesnt improve. Tell them you'd like to have a help ticket escalated because their last attempts did not help. Just try to get them to put you in contact with a tech who has the ability to deal with things on a more specific level. Most likely you only got the first level of support. They don't have many permissions to deal with a lot of issues. A lot if them are told that account resets will fix everything it seems like!
Hopefully though, things will jusy improve as they work on towers and upgrades.
Sent from my SGH-T999 using xda premium

Categories

Resources