[Q] Flashed back to Sprint, 2 different HEX/DEC values...help - Epic 4G Q&A, Help & Troubleshooting

A shot in the dark here but I need some assistance regarding the reversal of flashing the Epic 4G to Virgin Mobile, and then back to Sprint. I have done pretty much everything I researched, from resetting settings via ##72786# and ##786#, even Odin'd the stock FC09 and selecting Phone EFS Clear, and everything seems to have reset. But the values of the DEC/HEX number are different on both the battery sticker, and under About Phone.
Is this normal? I've attempted this because I was hoping to sell my Epic 4G and the guy who purchased it said it wasn't activating for him. When I got it back I noticed that the values from the Virgin Mobile flash were still programmed under About Phone. So after resetting everything, the values seem to be back to the normal and doesn't display the Virgin Mobile values, but the DEC/HEX numbers differ from each other on the sticker and under About Phone.
Was just curious if the DEC/HEX number that are being displayed under About Phone are the correct, or incorrect. I checked with Sprint via chat support and asked them to check for me if the ESN is clean, and apparently the DEC/ESN number that is listed under About Phone is clear and ready to activate, but the DEC/ESN number located on the battery sticker is not clear. If I were to sell the phone, would the buyer be able to activate it on Sprint if they gave Sprint the DEC/ESN number listed under About Phone? Would they have any problems?
Hope somebody can help me, as I'm really confused by this. Thanks.

brian117 said:
I checked with Sprint via chat support and asked them to check for me if the ESN is clean, and apparently the DEC/ESN number that is listed under About Phone is clear and ready to activate, but the DEC/ESN number located on the battery sticker is not clear. If I were to sell the phone, would the buyer be able to activate it on Sprint if they gave Sprint the DEC/ESN number listed under About Phone? Would they have any problems?
Hope somebody can help me, as I'm really confused by this. Thanks.
Click to expand...
Click to collapse
The ESN on the sticker needs to match the ESN showing on About Phone. If the ESN on the sticker is bad, it's not going to activate on Sprint.

Related

How do I return a flashed phone to stock?

I have a S3 Verizon.
It was flashed remotely by another forum member.
It hasn't worked right since.
It was flashed to PagePlus
Data runs about 200-600kbps
mms messaging doesn't work.
half my calls get dropped.
I just want to cut my losses and set the phone to stock and sell it.
And yes, the problem is in the flash, not the phone.
It was half-flashed for 2 weeks and calls/sms worked fine.
So how do I return it to stock?
Look in the Verizon section for a stock ODIN tar (or stock ROM), and ODIN.
Now i'm not familiar with how your person got the phone on pageplus. Did he add the default MEID to pageplus' ESN database or did he "repair" with another donor MEID? If he modified the MEID/ESN then you'll have to get that back to the original MEID/ESN (can't be discussed here on xda..) and you're set.
Thanks for your reply.
I dine know how he did it but my meid shows wrong on the phone. Its completely different than what my meid actually is.
Sent from my SCH-I535 using xda app-developers app
So the MEID that is showing on the phone (Settings>About Phone) is different from what is printed on the back of the phone when you remove the battery?
If that is the case, he modified your MEID using a donor. I assume you're not familiar with the "tools" used to do these. You'd need to write the original MEID back to the phone (and do a ##786 reset just in case afterwards) and that's it.
Can't you get in touch with the individual?
You can definitely sell it the way it is if you explain what has been done to it, but of course you'd lose on the value..(folks who know how, know how to remedy it easy regardless).

Returning SG3 to stock settings

Hi,
I recently purchased a Sprint SG3 on craigslist, but was unable to activate it through Sprint. They told me that the serial number in the phone was different from the serial number behind the battery which meant the phone was probably flashed to another carrier.
I have never rooted my android phones before, therefore am at a lost. The sales rep told actually told me about this website. So my question is, how do I go about restoring the phone to factory settings.. like if it was just out the box. Please help! >.<
Run this.(I'd go with the wipes data version).When it boots up it will attempt activation. If it still isn't working, open the dialer and hit ##72786#. Best of luck
billard412 said:
Run this.(I'd go with the wipes data version).When it boots up it will attempt activation. If it still isn't working, open the dialer and hit ##72786#. Best of luck
Click to expand...
Click to collapse
Does the phone have to be rooted to do this?
xraawrr said:
Does the phone have to be rooted to do this?
Click to expand...
Click to collapse
Nope, it roots it and reverts to stock at the same time
xraawrr said:
Hi,
I recently purchased a Sprint SG3 on craigslist, but was unable to activate it through Sprint. They told me that the serial number in the phone was different from the serial number behind the battery which meant the phone was probably flashed to another carrier.
I have never rooted my android phones before, therefore am at a lost. The sales rep told actually told me about this website. So my question is, how do I go about restoring the phone to factory settings.. like if it was just out the box. Please help! >.<
Click to expand...
Click to collapse
None of what has been posted is going to help you. All the "reset" advice will not change the serial (MEID/ESN) back to what it originally was (behind the battery/back of phone).
What happened is whoever had the phone previous to you "wrote" a different serial (MEID) using software, either for the purpose of using it on a different carrier or what-have-you.
Since you're obviously new to this, the fix is to find someone who "knows" about these things to write the correct serial back to the phone (frowned upon here on XDA) because they have to physically connect the phone to a computer and use software to do this. Or you can just take the loss and sell the phone back on Craigslist and list is as a BAD ESN.
If you were local to NYC, i could help you out, but alas...

[Q] HELP! Recovery of Sprint GS3 original IMEI after stupidly changing it with DFS

I flashed my GS3 to boost mobile. Long story short, I used a boost evodesign4g as a donor, I changed the correct values to get it activated, but I also changed the IMEI with DFS to match the evo design4g (never thinking to back up my original gs3 imei let alone write it down:crying:). I figured out at a much later date that I never needed to change my IMEI to match the evo design. Now I am switching over to voyager mobile as they allow byod sprint devices, so I can have lte. BUT ONE HUGE PROBLEM, Currently my GS3 has the wrong IMEI.... I need to recover my original sprint GS3 IMEI as it is linked in the sprint database to my meid and ICCID for LTE activation. Yes I have checked the obvious, I searched the forums found nothing for my situation, it’s not on the white sticker on the back I don't have the original box anymore because if I did I would not need to ask for help...I figure it might be similar to recovering a Verizon GS3 IMEI, Maybe the original is hidden in one of the NV items?. So does anyone know how to recover the original factory set IMEI for a SPRINT GS3??? Is there a way to calculate it from the ICCID number?
Thank you to all who reply! I’m really in a bind here and need some help or guidance.
whitmerray said:
I flashed my GS3 to boost mobile. Long story short, I used a boost evodesign4g as a donor, I changed the correct values to get it activated, but I also changed the IMEI with DFS to match the evo design4g (never thinking to back up my original gs3 imei let alone write it down:crying:). I figured out at a much later date that I never needed to change my IMEI to match the evo design. Now I am switching over to voyager mobile as they allow byod sprint devices, so I can have lte. BUT ONE HUGE PROBLEM, Currently my GS3 has the wrong IMEI.... I need to recover my original sprint GS3 IMEI as it is linked in the sprint database to my meid and ICCID for LTE activation. Yes I have checked the obvious, I searched the forums found nothing for my situation, it’s not on the white sticker on the back I don't have the original box anymore because if I did I would not need to ask for help...I figure it might be similar to recovering a Verizon GS3 IMEI, Maybe the original is hidden in one of the NV items?. So does anyone know how to recover the original factory set IMEI for a SPRINT GS3??? Is there a way to calculate it from the ICCID number?
Thank you to all who reply! I’m really in a bind here and need some help or guidance.
Click to expand...
Click to collapse
This has been solved thanks to autoprime, view the post at http://forum.xda-developers.com/showthread.php?t=2003948&page=5

[Q] Sprint tech support sent me to Xda for this problem

No one has a clue why Sprint can't see serial number & can't activate it. It was Demo phone never activated for use.
ESN ready for activation!
SAMSUNG L900 SILVER (SPHL900GYS)
version 4.3
1. I tried some forenic software & I did see GSM in the settings. But under phone Device details it says CDMA-eHRPD.
2. If my 14yo kid playing around it unlock it with a bad code before it was activated have screwed it up and changed setting to GSM?
3. Would flashing &/or rooting return it to normal, if the problem is it was set/changed to GSM & not CDMA?
4. Could it be flashed to another mvo but since it hasn't been activated with Sprint first, would that make a difference?
I already spent a couple of weeks searching google, this & other forums & couldn't find a similar situation. Contacted everyone possible at Sprint support. Their solution was take it to a Sprint repair store, which is a 3 hour drive. Just to see if it was ever flashed which it wasn't. I guess I'll do the store if I can't get help here. I was hoping just some simple setting changes might fix it.
Can anyone please help with this problem or give options?
If your phone is in fact a Sprint branded phone then yes you can activate it on the Sprint network. I assume the esn and meid numbers are attached on the back of the phone beneath the battery. If so then all you will need to do is flash the stock Sprint rom on your phone using odin. I would first get your phone back to factory condition and verify everything works by visiting this thread...
http://forum.xda-developers.com/showthread.php?t=2591898
Follow the instructions to get your phone back to original out of box condition. Good luck.

How do I clean the ESN?

I finally got a new phone and I want to sell this one off eBay however I want to make sure this is sell ready. I went back to stock rom am I good to go or do I need to do anything else?
Well, you might be a little confused on what the ESN (Electronic Serial Number) actually is...
In short, if the phone can get voice and data service by signing up through the provider, the ESN is clean. If you are currently using it on a voice/data network with no issues, the ESN is clean. An ESN is only blacklisted by a service provider when reported stolen or you didn't pay your bill for too long. At that point, any attempts to sign up new service for the phone will be rejected, and the attempt to do so is usually reported by the provider.
The ESN is programmed into the firmware of the phone itself when it is manufactured; note that it is not programmed into the OS firmware ROM, but the firmware on the phone itself that contains things like the PRL (preferred roaming list) and other information the data modem needs to make a data connection. This firmware is independent from the OS and usually never changes except when updating the PRL or activating it for first-time use. The ESN is then linked to your phone service account with your provider unless you cancel service, report it stolen, or possibly if you stop paying your bill for too long.
The ESN can be changed with phone programming software (QPST, CDMA Workshop, etc). However, this is very illegal and I never advise attempting to do so. A change in the ESN is also detectable when it differs from the ESN/IMEI sticker usually under the battery. Because of the illegality of this, I will give no further details. If you stole the phone you are trying to sell, the ESN will come up as stolen when the purchaser of the phone attempts to register it with the service provider.
Hope that helps.
If you did steal the phone, karma will catch up with you
AlwaysLucky said:
Well, you might be a little confused on what the ESN (Electronic Serial Number) actually is...
In short, if the phone can get voice and data service by signing up through the provider, the ESN is clean. If you are currently using it on a voice/data network with no issues, the ESN is clean. An ESN is only blacklisted by a service provider when reported stolen or you didn't pay your bill for too long. At that point, any attempts to sign up new service for the phone will be rejected, and the attempt to do so is usually reported by the provider.
The ESN is programmed into the firmware of the phone itself when it is manufactured; note that it is not programmed into the OS firmware ROM, but the firmware on the phone itself that contains things like the PRL (preferred roaming list) and other information the data modem needs to make a data connection. This firmware is independent from the OS and usually never changes except when updating the PRL or activating it for first-time use. The ESN is then linked to your phone service account with your provider unless you cancel service, report it stolen, or possibly if you stop paying your bill for too long.
The ESN can be changed with phone programming software (QPST, CDMA Workshop, etc). However, this is very illegal and I never advise attempting to do so. A change in the ESN is also detectable when it differs from the ESN/IMEI sticker usually under the battery. Because of the illegality of this, I will give no further details. If you stole the phone you are trying to sell, the ESN will come up as stolen when the purchaser of the phone attempts to register it with the service provider.
Hope that helps.
If you did steal the phone, karma will catch up with you
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Click to collapse
Yeah I am a bit confused, I once tried selling my old S3 off eBay that my mothers boyfriend gave me but the buyer couldnt activated so i had to clean the ESN. I didnt steal this phone I bought it off eBay and used it for a month then got the Note 5. I just dont know if rooting and installing a custom ROM can mess everything up and the new owner won't be able to activate the phone.
I went ahead and unrooted the phone and reverted it back to stock ROM. So is it safe to sell this phone or is there more I need to do?
Also thank you.
Check the esn/IMEI on swappa. That will tell you if it is clean and sellable.
Frankenscript said:
Check the esn/IMEI on swappa. That will tell you if it is clean and sellable.
Click to expand...
Click to collapse
Nevermind I read it wrong.
Adamgm10 said:
Yeah I am a bit confused, I once tried selling my old S3 off eBay that my mothers boyfriend gave me but the buyer couldnt activated so i had to clean the ESN. I didnt steal this phone I bought it off eBay and used it for a month then got the Note 5. I just dont know if rooting and installing a custom ROM can mess everything up and the new owner won't be able to activate the phone.
I went ahead and unrooted the phone and reverted it back to stock ROM. So is it safe to sell this phone or is there more I need to do?
Also thank you.
Click to expand...
Click to collapse
With that said, it sounds like to me your ESN is clean because it hasn't been reported stolen and is not associated with a delinquent account. It just sounds like you rooted the phone and installed a custom ROM. There is nothing wrong or illegal about that, but it usually does void the manufacturers 1-year warranty. There is no need to un-root and go stock when selling unless that is how you want to sell it or the buyer requests it.
Bottom line: Rooting the phone and installing a custom ROM has NO impact on the ESN, and vice-versa.
You're very welcome, sir.

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