[Q] Original charging cable doesn't work - Galaxy Note II Q&A, Help & Troubleshooting

Hi,
Since yesterdave I have noticed that my original charging cable does not work.. I charged it with an old nokia N97 micro USB cable with the same charger.
I have the phone only for 5 months now, what should I do? I think with the old cable it will charge more slowly..

TheNewLegend said:
Hi,
Since yesterdave I have noticed that my original charging cable does not work.. I charged it with an old nokia N97 micro USB cable with the same charger.
I have the phone only for 5 months now, what should I do? I think with the old cable it will charge more slowly..
Click to expand...
Click to collapse
anyone??

I'm having the same problem. The cable seems to be a bit loose and it has developed a crack on the micro usb side. When I use the cable to charge, it charges so slowly. If I use the phone while charging, battery % decreases. I have talked to samsung representatives, but because of the crack in the cable, they said they won't be able to replace the cable. I have to buy it for around 8 bucks (Rs 450 Indian). I'm currently using my Nokia e71 data cable to charge with no issues. It charges better than the original samsung cable.
The cables have a warranty of 6 months. So if you still have ur original bill, u can definitely ask for a replacement in case there's no physical damage.
Sent from my GT-N7100 using Tapatalk 2

Manipur said:
I'm having the same problem. The cable seems to be a bit loose and it has developed a crack on the micro usb side. When I use the cable to charge, it charges so slowly. If I use the phone while charging, battery % decreases. I have talked to samsung representatives, but because of the crack in the cable, they said they won't be able to replace the cable. I have to buy it for around 8 bucks (Rs 450 Indian). I'm currently using my Nokia e71 data cable to charge with no issues. It charges better than the original samsung cable.
The cables have a warranty of 6 months. So if you still have ur original bill, u can definitely ask for a replacement in case there's no physical damage.
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
The problem is that I bought it when I visited in Germany..
I dont understand why it happen suddenly, it was working 1 hour before I tried to charge it again.

Just go to any samsung service center with the bill. They should entertain your concern. Check out with a new cable. If it works it's the cable. If it's not charging then the problem may be in the female USB of the phone.
Sent from my GT-N7100 using Tapatalk 2

Related

[Q] GNex charge cable failure

Hey guys, I have a question regarding your Samsun GNex charging cable. I woke up this morning after plugging my phone in last night to find that it was at 20% battery and the cable was not being recognized. After I jiggle the charger, the phone occasionally and fleetingly recognizes the cable but quickly loses the contact. When I tried to charge the phone with a different cable (my Kindle Fire charger), it worked without any issue.
Has anyone experienced similar failures of their cable in this manner? It worked the night before without any issue but now it is giving me problems. The cable is not visibly damaged, and I am careful with my devices/accessories so I do not believe that the problem is from my carelessness.
Finally, I got this phone from the Verizon store, would I take the cable to them or to Samsung to get it replaced? I hesitate to go to VZW because I don't want them to see that my phone is rooted (in case they ask to plug it in in front of them).
Thanks!
Yes I have the same problem I don't know if its just that they (Samsung) shipped out the wrong charger cables or what but I Use my Brothers cord for his Droid 3 and it works flawlessly snug and all..
Sent from my DROID3 using xda premium
waco2hot33 said:
Yes I have the same problem I don't know if its just that they (Samsung) shipped out the wrong charger cables or what but I Use my Brothers cord for his Droid 3 and it works flawlessly snug and all..
Sent from my DROID3 using xda premium
Click to expand...
Click to collapse
Yeah, it worked fine until today, so I don't know if it was because they sent the wrong cord. Oh well, I will get in touch with Samsung about it.
*******Update******************************
My original cable has not suddenly started working again. it now charges and transfers files which is good because my Chinese knockoff cable had a loose fit on my phone.
Has anyone experienced similar failures of their cable in this manner? It worked the night before without any issue but now it is giving me problems. The cable is not visibly damaged, and I am careful with my devices/accessories so I do not believe that the problem is from my carelessness.
Click to expand...
Click to collapse
Same problem here. I bought my phone around Dec 21st and just 2 weeks ago the original cable refuses to charge the phone. It also didn't allow me to transfer files to my phone. I currently have 2 new cables. One cable is from www.monoprice.com and one is from www.cellphoneshop.net (China). Both of the "backup" cables work fine as well as one of them being 8 feet long. (makes it that much easier to plug in at the library sometimes.)
FYI - my original Droid Eris cable crapped out after about 4 months so it does not surprise me. What I would like is a good backup wallwart to use at my office. The phone charges so much faster with the ac adapter.
Solid USB cables are cheap (also recommend monoprice.com) so its not a huge deal, but wish they'd last longer.
Mine's still going strong at this point.
I'm still using my Blackberry cable.
I love monoprice, why spend 150 on HDMI when you can get it for 5. I got in touch with Samsung and after some discussion they had me send my old one in (they paid for shipping) and they will send a new one. I was a bit annoyed that I had to send the old one since it was a hassle, but oh well.
Sent from my Galaxy Nexus using Tapatalk

Reliable long USB cable?

I just ordered a couple of 10 feet USB cable on ebay from China. I plugged it in and right away the charge indicator shows up with the charge chime. The tablet looks to be charging. An hour later, the tablet stayed at the same battery percentage. The cable doesn't charge. I used a 4.5ft USB extension with stock USB cable and charger but with the same result. The USB extension doesn't charge either. Where can I buy a USB cable that can charge the tablet that's at least 6ft long?
I use a 9 ft extension cable and it charges without any problems. Make sure the extension cable is of good quality.
Szadzik said:
I use a 9 ft extension cable and it charges without any problems. Make sure the extension cable is of good quality.
Click to expand...
Click to collapse
Same here. I bought mine at wallyworld, 12 bucks, but it works!
This is the one I use and from the seller I purchased it from on Ebay. No issues charging and much better quality then stock actually.
Click here if you dare!
cproaudio said:
I just ordered a couple of 10 feet USB cable on ebay from China. I plugged it in and right away the charge indicator shows up with the charge chime. The tablet looks to be charging. An hour later, the tablet stayed at the same battery percentage. The cable doesn't charge. I used a 4.5ft USB extension with stock USB cable and charger but with the same result. The USB extension doesn't charge either. Where can I buy a USB cable that can charge the tablet that's at least 6ft long?
Click to expand...
Click to collapse
I ordered one and it charges great.
http://www.ebay.com/itm/290759301244?ssPageName=STRK:MEWNX:IT&_trksid=p3984.m1439.l2649
Volt drop in a thin cable can be an issue with cheap cables. Also interconnects add resistance so your unit is likely not seeing the 5Vdc that the charger is supposed to supply. Also make sure your charger is the 2. 1A variety as you will never get proper charge. On top of that longer cable means that the charger has to work harder. So if it's a bit flakes you won't get fill charge.
Sent from my GT-N8010 using XDA Premium HD app
I just tried a usb extension cable that I had and it worked I.e. usb to female input, connected one end to the mains charger and plugged the usb sync and charge cable on the other and connected. My note now charges with a nice long cable.
An added benefit achieved with this extension cable is that when it is connected to the usb adapter for the note, different things like usb drives and hardware keyboards etc can also be used
I ordered one, from Amazon. Its a 6ft. Cable I believe. It does work and charge my note 10.1. But I swear it seems like it charges at a way slower rate. It took forever to charge. I took it off and put back on stock cable. Then it started charging alot faster. Even while using tablet while plugged in. I will test it out again later but I'm sure its charging at a slower rate compared to stock cable. And I think the newer longer cable I have is a Samsung approved one also.
demandarin said:
I ordered one, from Amazon. Its a 6ft. Cable I believe. It does work and charge my note 10.1. But I swear it seems like it charges at a way slower rate. It took forever to charge. I took it off and put back on stock cable. Then it started charging alot faster. Even while using tablet while plugged in. I will test it out again later but I'm sure its charging at a slower rate compared to stock cable. And I think the newer longer cable I have is a Samsung approved one also.
Click to expand...
Click to collapse
The one I got from ebay charges very well and at the same rate. It is 10'.
demandarin said:
I ordered one, from Amazon. Its a 6ft. Cable I believe. It does work and charge my note 10.1. But I swear it seems like it charges at a way slower rate. It took forever to charge. I took it off and put back on stock cable. Then it started charging alot faster. Even while using tablet while plugged in. I will test it out again later but I'm sure its charging at a slower rate compared to stock cable. And I think the newer longer cable I have is a Samsung approved one also.
Click to expand...
Click to collapse
Would you care to link to the cable you are referring to? I was considering a this one:
http://www.amazon.com/KHOMO-Super-Charging-Samsung-Galaxy/dp/B005IR2J2M/ref=pd_luc_bxgy_01_01_t_lh
Is it the same one?
Sent from my GT-N8013 using xda premium
a_fuegon said:
Would you care to link to the cable you are referring to? I was considering a this one:
http://www.amazon.com/KHOMO-Super-Charging-Samsung-Galaxy/dp/B005IR2J2M/ref=pd_luc_bxgy_01_01_t_lh
Is it the same one?
Sent from my GT-N8013 using xda premium
Click to expand...
Click to collapse
I believe i'm having the same charging issues. Thanks for the link, i just ordered it.
Regards,
The link I provided was of the cable that I have been considering and put it up in order to get feedback. i do not have and surely cannot vouch for this cable. Order at your own risk.
Sent from the past from my touch screen commodore 64.
a_fuegon said:
The link I provided was of the cable that I have been considering and put it up in order to get feedback. i do not have and surely cannot vouch for this cable. Order at your own risk.
Sent from the past from my touch screen commodore 64.
Click to expand...
Click to collapse
No problem. I wanted a one piece cable anyway and this looks real good so I'll try it. Thanks.

Are all Micro USB Cables, Sync and Charge?

Probably a stupid question to ask, but my S3 USB cable seems to of stopped working (it takes about 12 hours to charge my device using it), so im looking for a replacement, there are a few cheap ones on Amazon but they don't say Sync and Charge, just wanted to check before I went ahead and bought one!
Thanks
I'm not sure about other cables, but I had the same issue with my samsung cable. I replaced it with an offical HTC cable which only cost me about £5 and not only does it FIT my S3's usb connector better (i.e without fitting as loosely as my samsung cable did), it also charges my phone while connected to a mains source in just over an hour.
Hope this helps: http://www.amazon.co.uk/Original-DC...368703501&sr=8-1&keywords=HTC+micro+usb+cable
thedarkmunk said:
I'm not sure about other cables, but I had the same issue with my samsung cable. I replaced it with an offical HTC cable which only cost me about £5 and not only does it FIT my S3's usb connector better (i.e without fitting as loosely as my samsung cable did), it also charges my phone while connected to a mains source in just over an hour.
Hope this helps: http://www.amazon.co.uk/Original-DC...368703501&sr=8-1&keywords=HTC+micro+usb+cable
Click to expand...
Click to collapse
Thanks! I was actually struggling to find a cheap 1.2m cable, but you've linked to one straight away! Thank you or the help
No worries, glad to have helped.
try monoprice as well.
check the pins in the cable to see if it charges & syncs. if all pins all present then it should do it.. unless there's a broken connection in the cable
Sent from my GT-I9300 using xda app-developers app

[Q] How long does it take to charge your LGOG?

Also what charger/wire are you using?
I got a used phone with the LG charger and wire but the wire was damaged so I am using an iphone charger plus a dollar store micro USB cable. The charge is painfully slow, I just did 40% in 2 hours.
What combination are you using and how long does it take to charge?
Don't forget original lg charger provides 5v at 1.2 amps. Use a bigger one and definetely not a cheap usb cable.
Sent from my MB526 using Tapatalk
Same situation here
ryanmackk said:
Also what charger/wire are you using?
I got a used phone with the LG charger and wire but the wire was damaged so I am using an iphone charger plus a dollar store micro USB cable. The charge is painfully slow, I just did 40% in 2 hours.
What combination are you using and how long does it take to charge?
Click to expand...
Click to collapse
its normally takes 3.5 to 4.5 hours to take full charge from 10%, im using the stock charger but i change the usb cable because it was giving me problems.
So its my recommendation to change the usb cable an give a try.

[Q] Slow Charge with Including USB3.0 Charger

So this is an update to a previous issue I had...
When I first got this phone, the included USB3.0 charger charged much faster than a standard microUSB charger. But then it stopped charging fast. It pretty much stopped charging at all really. Like maybe 1% battery added in like 20 minutes.
So I sent it into Samsung and they returned it saying they couldn't replace it because the wall adapter part was actually from a Note 2 which doesn't support the 3.0 wire (even though it was absolutely the one that came in the box). Once I got it back, I found a brand new set of the same wire and adapter (it was covered with the packing plastic wrap and all that stuff which is what makes me think it was actually a replacement). I plugged in my phone and it charged quick again for about a day. Then it went back to charging slow again.
I still need to get down to T-Mobile to see if they'll exchange the wall adapter which supposedly doesn't work with the USB3.0 cable even though both times it worked at first. It's their mistake but I have a hard time believing they'll own up to it... The model on the adapter by the way is EP-TA10JWE with an output of 5.3V 2.0A.
Assuming they don't exchange it... What do you guys think are my options here? I ordered a 3rd party USB3.0 cable from Amazon and that does the same super slow charging as this (and it didn't come with a different wall adapter anyway so it was kind of a stupid purchase on my part). I tried plugging the cable into a computer with USB3.0 and it didn't make a difference. Is there a different wall adapter that is known to work with the fast charging on this phone that I can buy? Is it AT ALL possible that the connector on my phone is the problem and I need a new phone? That would be terrible, but if it's something I need to do I will. It charges just fine and the same speed as any other phone when I use a microUSB cord and adapter like the one that came with my old S3.
Any thoughts?
Thanks
That's weird brother. I checked my charger and i have the same model number and mine charges extremely fast. Maybe it's a problem with the device it's self.
polarbearmc said:
So this is an update to a previous issue I had...
When I first got this phone, the included USB3.0 charger charged much faster than a standard microUSB charger. But then it stopped charging fast. It pretty much stopped charging at all really. Like maybe 1% battery added in like 20 minutes.
So I sent it into Samsung and they returned it saying they couldn't replace it because the wall adapter part was actually from a Note 2 which doesn't support the 3.0 wire (even though it was absolutely the one that came in the box). Once I got it back, I found a brand new set of the same wire and adapter (it was covered with the packing plastic wrap and all that stuff which is what makes me think it was actually a replacement). I plugged in my phone and it charged quick again for about a day. Then it went back to charging slow again.
I still need to get down to T-Mobile to see if they'll exchange the wall adapter which supposedly doesn't work with the USB3.0 cable even though both times it worked at first. It's their mistake but I have a hard time believing they'll own up to it... The model on the adapter by the way is EP-TA10JWE with an output of 5.3V 2.0A.
Assuming they don't exchange it... What do you guys think are my options here? I ordered a 3rd party USB3.0 cable from Amazon and that does the same super slow charging as this (and it didn't come with a different wall adapter anyway so it was kind of a stupid purchase on my part). I tried plugging the cable into a computer with USB3.0 and it didn't make a difference. Is there a different wall adapter that is known to work with the fast charging on this phone that I can buy? Is it AT ALL possible that the connector on my phone is the problem and I need a new phone? That would be terrible, but if it's something I need to do I will. It charges just fine and the same speed as any other phone when I use a microUSB cord and adapter like the one that came with my old S3.
Any thoughts?
Thanks
Click to expand...
Click to collapse
Are you rooted? What kernel?
NOTE 3
BACARDILIMON said:
Are you rooted? What kernel?
NOTE 3
Click to expand...
Click to collapse
no not rooted (i was thinking about it and then this whole thing started)
I've noticed the same thing with mine ..and definently trickling on USB 2 .. I thought USB 3 was suppose to be all the hype about how it would do when u turn fast charge on in a rooted phone with custom kernel.. The charging is slower than my note 2 on USB 2..
Sent from my SM-N900T using XDA Premium 4 mobile app
ezsoulja said:
I've noticed the same thing with mine ..and definently trickling on USB 2 .. I thought USB 3 was suppose to be all the hype about how it would do when u turn fast charge on in a rooted phone with custom kernel.. The charging is slower than my note 2 on USB 2..
Sent from my SM-N900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
its so weird that it DID charge faster for that first couple days (and again after I got the new one)... And I have 2 friends with Note 3's that say they charge faster than their previous phones (one of them had a Note 2).
I just don't know what to do...
The enhanced speed with USB 3.0 is for data transfer, not charging. Using a USB 2.0 or 3.0 will charge your phone at the same speed.
Sent from my SM-N900T using Tapatalk
Towle said:
The enhanced speed with USB 3.0 is for data transfer, not charging. Using a USB 2.0 or 3.0 will charge your phone at the same speed.
Sent from my SM-N900T using Tapatalk
Click to expand...
Click to collapse
Well first of all, every review says it charges faster with the included 3.0 charger... So I don't see how you could be right about that... Not trying to argue, it's just that was one of the features that everyone talked about... And second of all, the 3.0 charger that came with it barely charges at all anyway anymore, so even if that was true, either the cable, adapter, or phone still has a problem... Phone charges fine, maybe 3 hours for 100% charge with a microUSB cable... About 1% in 10 minutes (that's as long as I can bring myself to bother testing the 3.0 charger for). And that's if the screens off. If the screen is on it actually just won't charge at all, it's like it drains quicker than it's charging with the screen on with that 3.0 cable... Again I say "cable" but it could be the cable or the adapter or the phone that's the problem... I'd love to find a way to figure out which it is...
For some reason the 3.0 charger charged lightening fast today ... Maybe the jedi ROM had to settle in for a few days maybe?
Sent from my SM-N900T using XDA Premium 4 mobile app

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