[Q] Getting a new kindle from amazon PLEASE HELP - Kindle Fire Q&A, Help & Troubleshooting

My kindle's usb port is broken so I am getting a new kindle sent by amazon. I was rooted but did a factory reset and since the usb port is broke, there is no way to charge it so I thought I'd let it get to 0% charge and then be good. But I cannot do this because the TWRP screen pops up saying battery low (at 2%) and then shuts off my device. It does this everytime I press the power button. Do you think amazon will ask for their replacement back? Is there anything I can do to get rid of this screen seeing as the usb port is broke?
Thanks so much for any help!

Good question. I'm about to find out the same thing. They said if I ended up getting charged then I would be contacted first. They'll probably just reflash the stock software after fixing the port.
Sent from my Galaxy Nexus using Tapatalk 2

Why wouldn't they check to see if they can void the warranty by seeing twrp etc?

is your port completely broken? or can you wiggle it a certain way to make it charge? if you can do that, you can remove TWRP
sent from The Muffinator (it's a kindle fire running cm10.1)
using Tapatalk 4 beta, and loving it!

jma9454 said:
is your port completely broken? or can you wiggle it a certain way to make it charge? if you can do that, you can remove TWRP
sent from The Muffinator (it's a kindle fire running cm10.1)
using Tapatalk 4 beta, and loving it!
Click to expand...
Click to collapse
It's completely broken no matter how I put any charger in Thanks for your responses.

AxillarHD said:
It's completely broken no matter how I put any charger in Thanks for your responses.
Click to expand...
Click to collapse
I don't know what you can do. Maybe if you press it enough times, you can drain it under the minimum to turn on?
Sent from my Amazon Kindle Fire using Tapatalk HD

Mine is completely shot. So I have cm10.1 running and everything.
Sent from my Galaxy Nexus using Tapatalk 2

MizzouBrent said:
Mine is completely shot. So I have cm10.1 running and everything.
Sent from my Galaxy Nexus using Tapatalk 2
Click to expand...
Click to collapse
Did amazon say how much the fee would be? You wouldn't have to pay the full price of the fire would you?

Thanks all!!!!!!!
After an hour and a half of pushing the power button over and over it finally won't turn on anymore. Thanks everyone for your posts I think it's good now! Appreciate all of your responses and will give thanks

AxillarHD said:
After an hour and a half of pushing the power button over and over it finally won't turn on anymore. Thanks everyone for your posts I think it's good now! Appreciate all of your responses and will give thanks
Click to expand...
Click to collapse
So 99% of people want to see it turns on when pressing the power button, you, are on the other hand, would love to see black screen when pressing it. LOL
It's good when seeing nothing on. Warranty preserved.

votinh said:
So 99% of people want to see it turns on when pressing the power button, you, are on the other hand, would love to see black screen when pressing it. LOL
It's good when seeing nothing on. Warranty preserved.
Click to expand...
Click to collapse
But as soon as they fix the port issue, they'll discover that bootloader, twrp, the things they might be looking for to be able to void the warranty, NO???

Good question. Probably depends on how they track the units. Are they really going to look at serial numbers or just flash the factory image?
Sent from my Galaxy Nexus using Tapatalk 2
---------- Post added at 03:52 PM ---------- Previous post was at 03:52 PM ----------
AxillarHD said:
Did amazon say how much the fee would be? You wouldn't have to pay the full price of the fire would you?
Click to expand...
Click to collapse
I'm not paying a dime since it's within the one year manufacturer warranty
Sent from my Galaxy Nexus using Tapatalk 2

votinh said:
So 99% of people want to see it turns on when pressing the power button, you, are on the other hand, would love to see black screen when pressing it. LOL
It's good when seeing nothing on. Warranty preserved.
Click to expand...
Click to collapse
lol I know it's so ironic

Related

Just bought a S3 from Craigslist -- May be bricked?

Hi,
I just bought a Pebble Blue S3 from craigslist without checking it out properly. (I know, shame on me). The phone is in physically mint condition, the water damage tab is not red and there are no signs of dropping.
The phone's screen does NOT turn on. When I hold the power button to have it load up normally, I can hear the T-mobile jingle and then a constant blue indicator would stay on the top left corner.
I have tried flashing it back to stock through download mode (Power, volume down, and home --> volume up mode) and it seems to make no difference to the screen's issue.
Flashing it back to stock might have made it worse because I can't even access the phone's internal memory through USB anymore.
Any help towards fixing my screen would be great!
Thanks.
So out of curiosity how much did you pay for a phone that you did not check to see if it turned on?
Sent from my SGH-T999 using xda app-developers app
I paid $250 for it, came with original box and accessories. I thought it was too good to be true, and it seems that way. At worse I can probably break even and sell it as-is.
Is the battery low?
Sent from my SGH-T999 using xda premium
What does windows report it as in device manager?
If you can get to download mode it may not be hard bricked.
You could flash twrp recovery with idin, then boot recovery and try flashing something from thrre.
Also twrp has a builtin file manager so you can try to see if you can find sny problems that way. (Look for logfiles)
Are you sure its an SGH-T999?
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
What does windows report it as in device manager?
If you can get to download mode it may not be hard bricked.
You could flash twrp recovery with idin, then boot recovery and try flashing something from thrre.
Also twrp has a builtin file manager so you can try to see if you can find sny problems that way. (Look for logfiles)
Are you sure its an SGH-T999?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I was able to access download mode by clicking around in the dark.
Positive it is a SGH-T999, before I flashed the stock PDA in ODIN, Windows Device manager would list that. How do I flash TWRP? Do I need the screen to do it?
Oh the battery is fully charged.
Xiaoazn said:
I was able to access download mode by clicking around in the dark.
Positive it is a SGH-T999, before I flashed the stock PDA in ODIN, Windows Device manager would list that. How do I flash TWRP? Do I need the screen to do it?
Oh the battery is fully charged.
Click to expand...
Click to collapse
Here is the thread for TWRP. But you get to download mode by starting with the device completely powered off, then pressing the volume down, home and power button at the same time until it powers on. I dont understand what you meant by "I was able to access download mode by clicking around in the dark"
Button mashing I guess?
And just fyi, to boot recovery from power off
Hold volume up, home and power. When you see blue text flash on top of the screen release.
Also, flashing recovery in Odin will trip the flash counter. Prob doesn't matter considering the situation, but just so you know.
Sent from my SGH-T999 using xda app-developers app
If you can get the phone in download mode, odin back to stock. Then boot into recovery using power +home + vol up and do a factory reset. This step is important. I borked my phone with a bad jb install and using odin on its own doesnt completely reset the phone. Using the factory reset fixed this in my situation
Sent from my SGH-T999 using xda app-developers app
Send it to Samsung and cross your fingers?
Sent from my SGH-T999 using xda app-developers app
By saying I'm able to access recovery mode, I got in by basically doing the sequence of buttons, without seeing any display on the screen. I know it is in download mode because it reads on ODIN.
No matter what I click or what mode it is in, the screen is still completely off. Sorry for the confusion.
Xiaoazn said:
By saying I'm able to access recovery mode, I got in by basically doing the sequence of buttons, without seeing any display on the screen. No matter what I click or what mode it is in, the screen is still completely off. Sorry for the confusion.
Click to expand...
Click to collapse
Well that's a different story lol. Seems like a hardware fault. If you feel comfortable, take it apart and check all connections. And use a very bright light to look for any cracks on the LCD (not the digitizer) but the underlying LCD.
Sent from my SGH-T999 using Tapatalk 2
elesbb said:
Well that's a different story lol. Seems like a hardware fault. If you feel comfortable, take it apart and check all connections. And use a very bright light to look for any cracks on the LCD (not the digitizer) but the underlying LCD.
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
Ugh, I guess it might come down to that. If anyone else have any more tips before I go a head and check the connections, please do tell!
Or you can see if Samsung can repair it under warranty
Sent from my SCH-I110 using xda premium
Is there no way you can contact the seller? Woulda been the first thing I did!
You may not resolve anything but you could at least try to find out what they did to break it in the first place...then have some fun and blow off some steam till they hang up on you!
Just a thought.
Sent from my SGH-T999 using xda app-developers app
DocHoliday77 said:
Is there no way you can contact the seller? Woulda been the first thing I did!
You may not resolve anything but you could at least try to find out what they did to break it in the first place...then have some fun and blow off some steam till they hang up on you!
Just a thought.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
That was the first thing I tried. Seller is dodging my calls / not replying to my texts -.-.. Shady guy.
Just contact samsung and send it for repair. Still uder warranty.
Sent from my SGH-T999 using xda premium
mike102871 said:
Just contact samsung and send it for repair. Still uder warranty.
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
I tried that with my s2. Warranty only applies to original buyer :\
Sent from my SGH-T999 using Tapatalk 2
elesbb said:
I tried that with my s2. Warranty only applies to original buyer :\
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I've had Samsung service my SGS1 that I bought off Kijiji while it was still within its one-year warranty. It doesn't just apply to the original owner, just call them and tell them it was a gift, they'll ask for the phone's IMEI, and then they'll be able to tell if it is still within its warranty period.
adslee said:
I've had Samsung service my SGS1 that I bought off Kijiji while it was still within its one-year warranty. It doesn't just apply to the original owner, just call them and tell them it was a gift, they'll ask for the phone's IMEI, and then they'll be able to tell if it is still within its warranty period.
Click to expand...
Click to collapse
Thanks for the info, I'll give it a shot!

Fliping charging port sucks.

This is my second time that I am having to return my kindle because the charging port got jacked up to where I can't hardly charge the dang thing. This is so annoying... I know its pretty much myself to blame, but you know...Its just cheap.
Anyone else experienced this with their kindle's?
That is what happened to my first Kindle. Now I am on my third.
Urahara said:
Happened to my first kindle. I had to lean it to get it to charge for almost 4 months. My second hasn't broke yet.
a.k.a. Josepho1997
Mock my muffin. I dare you.
Just call me Jessica-chun!
Click to expand...
Click to collapse
"yet" is the key word lol. But that is what I am having to do as well (lean it to get it to work)
Sent from my Galaxy Nexus using xda app-developers app
I just dissembled/reassembled my kindle fire hoping to see something obvious, but unfortunately I didn't see anything wrong.
Side note: It was so Scarry taking this thing apart. I had to be super careful not to touch the processor leads and such.
Where did you get the instructions to take it apart? How did that go?
I've barely used mine and the charging port flakes out sometimes... pretty sad.
SierraStroker said:
Where did you get the instructions to take it apart? How did that go?
I've barely used mine and the charging port flakes out sometimes... pretty sad.
Click to expand...
Click to collapse
Tons of guides are on youtube but like I said, I couldn't find what was wrong https://www.youtube.com/watch?v=MGLn1TVAITQ&feature=youtube_gdata_player
Sent from my Galaxy Nexus using xda app-developers app
From what I've seen "yes it's a pretty common issue"
Don't really know how to help though.
Y'all think AMAZON will be able to send the kf to the post office to pick up or somehow have the post office hold the package? (US)
powerpoint45 said:
Y'all think AMAZON will be able to send the kf to the post office to pick up or somehow have the post office hold the package? (US)
Click to expand...
Click to collapse
I don't think so. Contact Amazon to send it to the area you are going to stay, to get it at a later date, or get somebody you trust to get it for you and keep it until you come back.
Sent from my Nexus 7 using XDA Premium HD app

S3 ATT Bricked Black Screen Will Not Boot.

Hey everyone. Thanks in advance. I have searched the forums, the web. Ended up here. I rooted my phone, added carbon rom. With goo download I think it was called. "Goo" something. Now my phone is dead. Will not boot to download mode. Will not turn on at all. The only time I can get anything response from the phone is when I pull the battery plug it in and hold the three buttons. The light stays red, but that is all. No activity from the screen. I have read the phone is "hard bricked" and that I basically need to buy a new phone. I hope that is not the case. Any help is much appreciated. Sorry if this is a repeat post, but after hours of research and no specific answers I felt this what the only way.
Thanks again!
My two suggestions...
1. Hold up (or was it down?) volume, home and power all at the same time. Until you get a reaction. Then figure it out from there
2. Your phone is done for.. Find out where the closest att service center is and say your phone screwed up during an update of theirs. Or just say your phone stopped working and hope for the best
A main question is, does your computer recognize your phone at all?
Sent from my SGH-I747 using xda app-developers app
axel4401 said:
My two suggestions...
1. Hold up (or was it down?) volume, home and power all at the same time. Until you get a reaction. Then figure it out from there
2. Your phone is done for.. Find out where the closest att service center is and say your phone screwed up during an update of theirs. Or just say your phone stopped working and hope for the best
A main question is, does your computer recognize your phone at all?
Sent from my SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
Thank you for the response. I tired 1 a hundred times and no luck. 2 is my next step tomorrow. BUT the weird thing, is if i pull the battery and plug it in the red charge light shows red. Also, having a PC the computer does the beep as if you plugged in something via USB. This i just recently discovered. Although i really dont think it matters. I also tried making a jig, no luck either. Most likely fail on my end with that.
At this point in time I think the best bet will be the ATT store. Unless someone has another solution, that is the only way I see it being fixed. Gotta read the details when you mess around with this stuff. Now I am paying the price.
Does Odin recognize it when you plug it in to the computer? Keep in mind you need the right drivers for it to recognize a working phone... And this is a longshot to day the least
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
this thread is open in like 2 other forums, including the i9300. this device was probably flashed with an incorrect models firmware and is hard bricked.
TeknoGodz said:
Does Odin recognize it when you plug it in to the computer? Keep in mind you need the right drivers for it to recognize a working phone... And this is a longshot to day the least
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Click to expand...
Click to collapse
No its does not. Oden did detect the phone prior to this.
xBeerdroiDx said:
this thread is open in like 2 other forums, including the i9300. this device was probably flashed with an incorrect models firmware and is hard bricked.
Click to expand...
Click to collapse
One other forum the 19300 yes. Got flamed good too. Seems like a hand full of people like to chastise more than help. Couldnt figure out how to delete the original thread. In all my frustration as is, I played the F it card. You are right about 2 things though. It was flashed with wrong software, and yes it is hard bricked.
xBeerdroiDx said:
this thread is open in like 2 other forums, including the i9300. this device was probably flashed with an incorrect models firmware and is hard bricked.
Click to expand...
Click to collapse
if this is the case
jtag or pay 356 $ to sammy
Sent from my SAMSUNG-SGH-I747 using xda premium
niceppl said:
if this is the case
jtag or pay 356 $ to sammy
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
Thats what I am thinking too. Lesson learned.
Thanks
Well went to att. They gave me a new phone. They couldnt turn it on either. Guess when it comes to this just act stupid and see what they will do for you.
Good job. I did the same thing with my captivate a while back!
Always remember to check compatibility. If unsure, keep reading the thread or ask.
Sent from my SGH-I747 using xda app-developers app
mjmiam said:
Seems like a hand full of people like to chastise more than help.
Click to expand...
Click to collapse
Welcome to XDA.
mjmiam said:
Well went to att. They gave me a new phone. They couldnt turn it on either. Guess when it comes to this just act stupid and see what they will do for you.
Click to expand...
Click to collapse
Till you see a charge on your bill, showing a modified phone. Soon as the techs report that it has been rooted and so on. Happen to one of my friends. You may see a surprise on your bill....beware
TheAxman said:
Till you see a charge on your bill, showing a modified phone. Soon as the techs report that it has been rooted and so on. Happen to one of my friends. You may see a surprise on your bill....beware
Click to expand...
Click to collapse
It's unlikely but it can happen.
Sent from my SGH-I747 using xda app-developers app

Power button not working, replaced the button... still nothing

I bought the phone on Craigslist, knowing the button was broken. The phone itself was on, and worked fine while on CM10.1 (When you lose power, if you plug in to USB it will turn on automatically). Well I wanted to go back to stock so I did via recovery, and then afterwards realized that on stock, you have to press power button to turn the phone on.
So, I ordered a replacement button circuit, which cost about $4 shipped. Came in to day, popped it on, and... still not working.
Like I said I know the phone works, and this part SHOULD work since I just ordered it... When I plug the phone in it goes to the battery charging screen (Battery should be just about full anyway) and the power button does not get it to boot.
Might want to double check that ribbon cable that you had to plug in. When you replaced it! That's the only possible problem I could see it could be. Sometimes we rush to do things not realizing, we actually made a mistake!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Might want to double check that ribbon cable that you had to plug in. When you replaced it! That's the only possible problem I could see it could be. Sometimes we rush to do things not realizing, we actually made a mistake!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
The ribbon cable is a snap-in type, and I double checked/un/replugged it twice...
The only thing it could be is the circuit on the board I guess, but the rest of the board is fine...
Aaaaah one of those types. Okay..Could just be a faulty board all together! I would have who ever your ordered it from send you out another one!
If they take returns??
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Aaaaah one of those types. Okay..Could just be a faulty board all together! I would have who ever your ordered it from send you out another one!
If they take returns??
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Some random asshole on Craigslist who won't respond to texts... Nah.
imranh101 said:
Some random asshole on Craigslist who won't respond to texts... Nah.
Click to expand...
Click to collapse
Careful with ya words here lol..
But yeah if it was a snap ribbon cable then you'll know if you installed it right.
Yeah try to find someone online instead of Craigslist. I've heard the horror stories from there.
Good luck with all that brotha!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Careful with ya words here lol..
But yeah if it was a snap ribbon cable then you'll know if you installed it right.
Yeah try to find someone online instead of Craigslist. I've heard the horror stories from there.
Good luck with all that brotha!
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
It sucks because I've bought... 2 HTC Vivid's, an HTC One X, a Galaxy Note (original), a Sony Xperia Ion all off Craigslist without a problem. Then I get one of my "dream phones" (always wanted a Galaxy Note 2) and this happens...
I don't suppose there is any other crazy way I can at least turn the phone on? Any way at all? That doesn't require power button? I know with CM 10.1 you just have to plug it in with battery out and it starts boot up automatically but such is not the case with stock Samsung.
imranh101 said:
I don't suppose there is any other crazy way I can at least turn the phone on? Any way at all? That doesn't require power button? I know with CM 10.1 you just have to plug it in with battery out and it starts boot up automatically but such is not the case with stock Samsung.
Click to expand...
Click to collapse
Nothing that I've heard of!:banghead:
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Bajanman said:
Nothing that I've heard of!:banghead:
Sent from my SAMSUNG-SGH-I317 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I just figured... I could use a jig to kick it in to ODIN mode then just cancel ODIN mode and it would boot in to OS.
I guess if nothing else I can sell it on Craigslist as such - power button doesn't work, as-is..
Sorry. ...
Bad luck for sure. ..
But a new power button assembly should do the trick. .
They are of course different between models. ..and you may have been sold the wrong one ..
Likely a pin out connection problem. ..
Good luck to you. ..g
Sent from my SAMSUNG-SGH-I317 using XDA Premium HD app
imranh101 said:
I just figured... I could use a jig to kick it in to ODIN mode then just cancel ODIN mode and it would boot in to OS.
I guess if nothing else I can sell it on Craigslist as such - power button doesn't work, as-is..
Click to expand...
Click to collapse
Do you think if you call warranty they might help you.? The phones warranty follows the phone right?
Sent from my SAMSUNG-SGH-I337 using xda premium

[Q] HTC One wont turn on

I was on twrp on my rooted htc one and i did a system reboot from twrp and it shut down and it wont turn back on. The led doesnt even light up anymore. I dont know what to do or how to resolve this pleaseeee help!!
What happens when you plug it in?
Sent from my HTC6500LVW using Tapatalk 4
jason1332 said:
What happens when you plug it in?
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Nothing happens, the led doesnt even turn on...
Try this: plug in the phone, hold power and volume up and down for anywhere from 1 to 5 minutes and see if that works. When I got my One it was completely dead, no charge light, nothing. I was all set to return it when I found this solution in a help discussion thread. Took mine about 2 and a half minutes but it turned on.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
Try this: plug in the phone, hold power and volume up and down for anywhere from 1 to 5 minutes and see if that works. When I got my One it was completely dead, no charge light, nothing. I was all set to return it when I found this solution in a help discussion thread. Took mine about 2 and a half minutes but it turned on.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
I tried it with both volume up and down and still nothing?? Do you know if its common for things like this to happen or other problems occurring when a system reboot on twrp is done?
Did you do all three at the same time? That and the amount of time that you keep them pressed is the key here. Supposedly it resets the battery. No idea about the TWRP angle.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
Did you do all three at the same time? That and the amount of time that you keep them pressed is the key here. Supposedly it resets the battery. No idea about the TWRP angle.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Yea i just tried both of em at the same time still nothing, ill keep trying though. And also im awake that rooting a phone voids the warranty but if im not able to even turn on the phone my provider most likely cannot either so do you think I could go get a new one if this problem persists??
If you're going to take it into a store, I'd think you're chances are pretty good that they'll give you a new one. Provided ,of course, that it's within whatever the return period is.
Sent from my HTC6500LVW using Tapatalk 4
jaydubbs said:
If you're going to take it into a store, I'd think you're chances are pretty good that they'll give you a new one. Provided ,of course, that it's within whatever the return period is.
Sent from my HTC6500LVW using Tapatalk 4
Click to expand...
Click to collapse
Okay thanks for the help! Ill keep trying to restart my battery and if that doesnt work ill guess ill have to go and try to get a new one. Thanks again though!
Vectorist said:
Okay thanks for the help! Ill keep trying to restart my battery and if that doesnt work ill guess ill have to go and try to get a new one. Thanks again though!
Click to expand...
Click to collapse
Plug your phone in and hold it under a bright light and power it on
Sent from my HTCONE using xda app-developers app
Vectorist said:
Yea i just tried both
Click to expand...
Click to collapse
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
josh995 said:
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
Click to expand...
Click to collapse
it seems that he doesn't understand both volume up + volume down need to be help down.
is kinda hard to explain.
sorry in advance if this isn't the issue.
josh995 said:
I just want to clear something up, forgive me if this seems redundant, but...
"Both" generally implies 2. Did you press all *3* buttons at the same time for at least 5 minutes? Power, volume up, and volume down?
Sent from my HTC One.
Click to expand...
Click to collapse
Edit. Removed due to redundancy
Sent from my HTC6500LVW using Tapatalk 4
phone wont charge or turn on.
Hi,
I am having the same problem with my new HTC ONE. The phone ran out of battery so died, but wouldn't charge again - the charge light didnt come on, and so it won't turn on anymore. I didn't use twrp.
However I sent it to HTC Repair as they said it can be fixed under warranty and they sent it back to me in 10 days but it still didn't work. So I called up and they said send it to them again and now they said its a damage not under warranty. So they want £264 for repair! or £26 to return it. What should I do?
Is there any chance they'll fix it for free or shall I just pay £26 and try get it fixed elsewhere? I read online about how awful the customer service for the repair centre is but now its too late, they may have already purposely damaged my phone :'( I am so sad

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