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Any updates on stocks arriving to UK Retails stores on april 7th???
i pre-ordered mine from handtec long ago..
Cant wait....
Anyone?
Clove - 7th April HTC Desire
Hmm, I think I've been charged for mine on Thursday however Clove haven't sent me an email confirming this. For some reason my net banking only shows transactions up to the 1st. Perhaps something to do with Banking Holidays?
Anyways, this is from http://www.clove.co.uk/news.aspx
Our Easter Opening Hours are as follows:
Friday 2nd April - Closed
Saturday 3rd April - Closed
Friday 4th April - Closed
Monday 5th April - Closed
Tuesday 6th April - Open 9AM
Please be aware that we will not be answering emails during this period. You are welcome to send an enquiry, but we will not be available to respond until Tuesday morning when we open again. We appreciate this is frustrating for outstanding orders for new device releases and we will do our best to have orders with customers as soon as possible. The situation for the following devices is as follows:
HTC Desire - first stock due 7 April - This is the first batch of reseller stock that will be released. If you have confirmed your pre-order for the Desire, please do not email us with questions unless it is essential. We will keep you updated with any information as soon as we have it. At the moment we expect orders to start shipping on April 7th.
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inkredi said:
Any updates on stocks arriving to UK Retails stores on april 7th???
i pre-ordered mine from handtec long ago..
Cant wait....
Anyone?
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As of today, Handtec is still saying the 7th is the expected ship date. I know it's hard, but it's only 24-48 hours away. Just do what I have been doing...watch the reviews & think "Man! The phone I have right now sucks!"
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
Code:
DISPATCH of GPSK sent Ventsislav Mladenov 1 FedEx International
Priority package(s).
This shipment is scheduled to be sent on 04/07/2010.
Reference information includes:
Special handling/Services: Deliver Weekday
Status: Shipment information sent to FedEx
Indomitable said:
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
Code:
DISPATCH of GPSK sent Ventsislav Mladenov 1 FedEx International
Priority package(s).
This shipment is scheduled to be sent on 04/07/2010.
Reference information includes:
Special handling/Services: Deliver Weekday
Status: Shipment information sent to FedEx
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Nice to hear! You're from the UK?
Indomitable said:
Hi All I received an e-mail from Fedex for incoming package - It have to be my HTC Desire
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Who did you order from?
I ordered it from Handtec , and I'm not from UK , I'm living in Bulgaria and I'm very surprised because FedEx gave me an estimated delivery date - 08.04.2010
Good to hear. Looks like the 7th is a definite date then
Im due to receive mine on Thursday I think, shipping out from devicewire. Will call them today to check.
Bloke
I ordered mine from Clove a couple of weeks ago. Haven't heard anything recently, but when I sent them the name/address verification email they said
We look forward to dispatching your HTC Desire when they are released (at the moment we do expect to fulfill all orders) and you will receive your tracking number on the day your order ships.
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so am hoping to receive an email about that tomorrow. Will post here if I get anything.
carrige said:
I ordered mine from Clove a couple of weeks ago. Haven't heard anything recently, but when I sent them the name/address verification email they said
so am hoping to receive an email about that tomorrow. Will post here if I get anything.
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I'm hoping you're not going to be disappointed and I do not know how the delay will have affected Clove's supplies but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago. Certainly this was the case before the launch was delayed. A mate of mine ordered his Desire from Clove last week and is not expecting his for another week or so. Who knows, maybe the delay will mean that Clove's first and second batches will have been amalgamated?
@JTHM
I dunno about that... I ordered mine on March 19th so hopefully that would've gotten me in with the first batch of orders (I'd be very surprised if that wasn't the case). The email I quoted was dated March 30th so up to then they seemed to be able to handle all the pre-orders.
As regards how the delay hit them, all I know is that there's a sign on the Desire page on their site saying that the 'expect' stock by the 7th, I suppose they'll start shipping as soon as they've got them in stock.
JTHM said:
I'm hoping you're not going to be disappointed and I do not know how the delay will have affected Clove's supplies but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago. Certainly this was the case before the launch was delayed. A mate of mine ordered his Desire from Clove last week and is not expecting his for another week or so. Who knows, maybe the delay will mean that Clove's first and second batches will have been amalgamated?
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I saw heard some people cancelling their orders from clove, worth mentioning
JTHM said:
...but my understanding was that Clove's first batch was sold out on pre-orders some weeks ago.
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I think they were originally but that was before the delay. I recieved an email since the delay saying:
Stock should be here on the 7th/8th We expect over a 1000 units
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They also said mine would ship from the first delivery. Before they were delayed, mine was going to be in the second shipment which was originally due 2nd April.
Indomitable said:
I ordered it from Handtec , and I'm not from UK , I'm living in Bulgaria and I'm very surprised because FedEx gave me an estimated delivery date - 08.04.2010
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Why didnt i get that
last email they sent me was
"Thank you for your co-operation in this matter, your security details have now been processed and the order will now be dispatched upon your chosen delivery option."
that was on the end of last month.. i had payment confirmation issues, but my order was on the 20th
from handtec too....
i hope i get a delivery notification soon
Got my email notification from F*D*X about my shipment from Handtec also
Funny thing is, it says it should be delivered on the 8th...I wish. Even if it left tomorrow, I would still have to mess with with F*D*X and Customs. Safe to say, I won't be receiving my new toy until Saturday or Monday of next week
A few minutes ago, I was in Live-Chat with Handtec and they told me that stock still hasn't arrived until now.
So did I, that's why I cancelled... I'm going on a trip tomorrow evening for a week so i'll buy it in a local store.
Ganja82 said:
A few minutes ago, I was in Live-Chat with Handtec and they told me that stock still hasn't arrived until now.
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I just talked to Handtec live chat and got this info:
Customer Services (811): Unfortunately delivery for the HTC is tomorrow
Customer Services (811): we will ship some tomorrow and Thursday
But who knows who has the correct info.
bloke said:
Im due to receive mine on Thursday I think, shipping out from devicewire. Will call them today to check.
Bloke
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Spoke to them, they are due to ship out tomorrow, special delivery for thursday ;-)
Not long now
Bloke
i just got this email ! from them looks like shipping date was upped
Thank you for placing an order with Seidio Online! We would like to inform you that due to popular demand, we have decided to move up our shipping date. We will ship your order starting June 1st, 2010.
We understand that you may have selected FedEx Standard Overnight in anticipation of the receiving the case on launch day, June 4th. At this time, we would like to offer the opportunity for you to keep your original shipping method, or downgrade your shipping method of your choice. Please note that we cannot guarantee delivery date for FedEx Express Saver or USPS Postal Service.
If you would like to make any changes to your order. Please contact a customer service representative via phone at (832) 204-1118, or by e-mail at [email protected].
nice, hopefully I get that email soon..
Oh sweet! I didn't get that message yet; hope it comes in soon. I am even contemplating not leaving the house that weekend if my Evo will not be in a case.
in case anyone doesn't know yet they updated the shipping date for all evo products (except the anti-glare screen guard) to today.
Just an FYI to anyone who ordered, check your order status.. it may have shipped!
I looked at my order status and found this:
"Your items shipped on 5/28/2010 via USPS"
The tracking # shows that it was sent on the 28th and was at the Texas hub that same day. Meaning I should see it here in SF by Wednesday or Thursday... yes!
Received e-mail today, mine is scheduled to arrive on the 4th Ordered on 5/27.
will have mine June 2
Just got mine in the mail!
I think I'm not the only one. The eBay seller "wireless4cheap" is being extremely slow. That and he's in the US!
May 28th: Purchased and paid
June 4th: Emailed seller asking where item is, said it was shipped
June 6th: Receive PayPal shipment confirmation email (meaning he just made the label)
June 9th: Tracking # still not updating
June 10th: Email seller, claims that it has been shipped
June 11th: Email seller again, said I will receive it next week
I read the guy's feedback and must say, I wish I had done so before I bought the cable from him. He has an ass load of negatives for non-shipment and slow shipping.
I'm an eBay seller with 1500 positive feedbacks and always ship within 24 hours.. I can't believe this seller.
Anyone got their cable from him yet?
X2..paid on the 7th....I probably will not get it till the 20th ish.
Note to self... Check rating of seller
copualt3 said:
X2..paid on the 7th....I probably will not get it till the 20th ish.
Note to self... Check rating of seller
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After repeated emails and threatening to leave negative feedback, the seller JUST shipped it out.
"Processed through Sort Facility, June 11, 2010, 9:06 pm, NORTH HOUSTON, TX 77315"
Meaning that he just dropped it off this Friday. I never leave negative feedback, but he's getting negative feedback from me.
Same thing with me... Seller will get a negative for slow shipping in my eyes a week is long enough two is a not acceptable.
I got my cable yesterday and it worked great. Also he apologized for the slow shipping and gave me a free screen protectors for the evo, so he got positive feedback. If someone one tries, I am open to giving them good feedback. Like I said it worked fine for me.
For those who have ordered with Spigen in the past, how long does it take to get the items shipped out? Are they fast to get the items shipped out? The reason I am asking, I placed an order on Friday morning (14th of September) and have yet to have any updates via the tracking #. I also sent them an email, and no answer yet, anyone have a direct phone # to spigen?
I got everything shipped via USPS Expressmail International to Canada, and I have another package shipped from another vendor from within the US, also via express and this one has updates every couple hours.
Sorry if this post isn't in the correct forum, mods please feel free to move it where it belongs if not in this section.
Thanks,
JP
jproy12 said:
For those who have ordered with Spigen in the past, how long does it take to get the items shipped out? Are they fast to get the items shipped out? The reason I am asking, I placed an order on Friday morning (14th of September) and have yet to have any updates via the tracking #. I also sent them an email, and no answer yet, anyone have a direct phone # to spigen?
I got everything shipped via USPS Expressmail International to Canada, and I have another package shipped from another vendor from within the US, also via express and this one has updates every couple hours.
Sorry if this post isn't in the correct forum, mods please feel free to move it where it belongs if not in this section.
Thanks,
JP
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That is quite normal actually. you will not see any updates for a few days, and even when they provide you a tracking number it will only show that it was processed in the local US mail office and that's it. Here is how my order from them went:
-I ordered their galaxy S3 case from spigen.com on Aug 31st.
-I got a shipping confirmation from them on sept 4th
-The USPS.com website only said that it was processed in the local Los Angeles office
-On Sept 14th I got a US international package with my case it.
I live in Calgary in case you were wondering.
sluma said:
That is quite normal actually. you will not see any updates for a few days, and even when they provide you a tracking number it will only show that it was processed in the local US mail office and that's it. Here is how my order from them went:
-I ordered their galaxy S3 case from spigen.com on Aug 31st.
-I got a shipping confirmation from them on sept 4th
-The USPS.com website only said that it was processed in the local Los Angeles office
-On Sept 14th I got a US international package with my case it.
I live in Calgary in case you were wondering.
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Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
Shop from CRETOUCH.com (fyi I'm not a cretouch representative or promoter)
My experience with spigen main site has been nothing but terrible! Slow response and no notification of shipped item has you wondering for days, long refund process etc....
Cretouch is authorized third party dealer. They are really good with customer service and also have live chat so you can get your answers same day! All their items ships out same or next day depends on time and I usually get it within 3 days. Also they offer FREE shipping to US residents unlike Spigen main site.
Sent from my GT-I9300 using Tapatalk 2
jproy12 said:
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
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No way should Express take 2 weeks to Canada. It should arrive within a week of placing your order.
I'm from the southern California area so shipping is much quicker since they're based here, but I also order from them through Amazon. If it's fulfilled by Amazon, you'll usually get your items quicker. Anyways, ordered the neo hybrid lumi and modello cases from Spigen through Amazon yesterday and it's scheduled to be delivered tomorrow. Give Amazon a try if Spigen direct website isn't working out well.
pmoradi2002 said:
No way should Express take 2 weeks to Canada. It should arrive within a week of placing your order.
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I am really hoping it arrives before Friday. As for xgear, I might be ordering a Spectre Tempered Glass Screen Protector, sent an email this afternoon and within a couple hours I got a reply.
zen0s said:
Shop from CRETOUCH.com (fyi I'm not a cretouch representative or promoter)
My experience with spigen main site has been nothing but terrible! Slow response and no notification of shipped item has you wondering for days, long refund process etc....
Cretouch is authorized third party dealer. They are really good with customer service and also have live chat so you can get your answers same day! All their items ships out same or next day depends on time and I usually get it within 3 days. Also they offer FREE shipping to US residents unlike Spigen main site.
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Next time I'll know for sure in case I need to order something again! I'll definitely consider them. I was finally able to get an email back, and if I dont have any news before Friday, I will most likely get a refund, according to SPG...
JP
jproy12 said:
Thanks! However, I paid for express, so I am hoping it wont take 14days like your order.
What method of shipping did you use?
JP
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Their website only had international first as international shipping
I just bought a case from spigen, I live on east coast US. I ordered it direct and got it in 3 days flat with the standard shipping.
I also had an issue with the case and have emailed them and they got back to my email the same day.
sluma said:
Their website only had international first as international shipping
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Weird... But I know I checked out with United States Postal Service - Express Mail International. Here's the format of my tracking #: EC##########US.
Either way, I'll wait till Friday, as express shipping is 3-5 days to Canada, 5 being the most, and Friday will be 5 days, if I don't have anything I'll ask to get refunded and I'll buy from another vendor.
JP
Been 6 days since I placed my order via expressmail international, which is supposed to take 3-5days, and have yet received anything.
I placed my order early Friday morning (sept 14th) and it was shipped late Monday (sept 17). They dont mention that it takes a couple days to ship out items. I placed an order via bestskinsever on Friday evening, was shipped that same evening and I received it Friday of the next week, also via expressmail.
Anyways, will update when I get my stuff, really wanted it sooner than later.
is a hit and miss, I live in Texas and some times I get their stuff on 3 days sometimes 7 days and one time it took 2 weeks... always standard USPS shipping.
eortizr said:
is a hit and miss, I live in Texas and some times I get their stuff on 3 days sometimes 7 days and one time it took 2 weeks... always standard USPS shipping.
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True... I'll see in a couple days! It's just that even the USPS website hasn't been updated since the 18th...
So it seems like it'll be delivered this afternoon... soo much for taking 3-5days! Took more like 9days!
jproy12 said:
True... I'll see in a couple days! It's just that even the USPS website hasn't been updated since the 18th...
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Check FedEx first apparently they use FedEx to ship from factory to ur local post office first then usps will ship to ur house
Sent from my SGH-T999 using xda app-developers app
Finally installed the screen protectors, really great quality, however, the neo hybrid case have problems with the volume key... Waiting to be contacted to see what they will do...
Probably the last time I order directly from them, slow answers and what seems like poor customer service, to me at least.
JP
Spigen extremely slow shipping time, customer service is only email and limited.
Called no answer, voice mail always full. Looked at yelp, same thing all complaints about customer service contact, and especially delivery time, and tracking information. Their products are 5 star but their customer service and delivery service is so frustrating I couldn't give them 5 stars. I've gone as far as complaining to the Better Business Bureau, etc. I've called all numbers including the one off my charge card and BBB with no success. Someone needs to hire me to get their A$$ in gear, answer the phones, clear and return voice mails and ship the dam products. OR TELL people up front, our products is so dam good your going to have to get on a waiting list. JUST GET IT DONE OR BE HONEST. Right?
The last time I got a screen protector of theirs it was through eBay. No problems. Fast shipping
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
UPDATE: Just got a tracking number. Should be here on the 29th.
It can take up to 6-8 weeks as per the pre-order page, but some people in the Canadian thread have started receiving shipping notices already.
Sent from my SM-N930W8 using Tapatalk
Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th
I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.
nighthawk29 said:
I pre-ordered my Note 7 through Samsung Canada (online order) and it still hasn't shipped (I ripped into them yesterday for several reasons as the rep was a complete **** so it set me off) yet my Fit 2 is on the UPS truck out for delivery today so the bonus gift that said 6-8 weeks is arriving before I even get my phone that should have been something delivered to all pre-order customers on the 19th but instead Samsung released units for walk-in customers before fulfilling pre-orders. Just irritates me the gift that I expected in 6-8 weeks will arrive before my phone.
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Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay
CerveCesar said:
Yesss!, same thing here. The phone arrives on the 26th they said. It makes me wanna cancel and order from those creepy sellers on Ebay
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I am going to call and if stock is available at the Samsung Store close by then I will go pick that up there, keep the gift and return the shipped phone when it eventually does arrive and expect a full refund. I've already filed a BBB complaint but I have a legitimate pre-order that Samsung has failed to fulfill their end of this agreement on and I'm still buying the phone so I'll be contacting them and making sure they refund the full amount and still allow me to keep the Fit 2. This is just unacceptable how they have handled the online pre-orders.
Yeah but I mean come on... This is Canada what did you expect? They only got like ~4,000 pre-orders online (if I can judge by the invoice no.).
They're not going to hire a bunch of people do to these things. They're just going to keep the staff they have an try to ship them out when they can.
Canada isn't really the place for these bulk rushes.... Watch in a they're just be sitting in store shelves when everyone is more interested in iPhone 7.
CerveCesar said:
Samsung told me, my Fit2 would ship out last night at midnight. Some people already got theirs. I'm in Houston, TX. A company called "Digital River" is processing Samsung.com's orders in the U.S. I'd preordered on the 11th
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Day2: I called Samsung to cancel my order. They said it takes 1-3 business days, and my phone was to be shipped out on the 26th. If I get the phone ahead of time, then no cancellation will take place, lol
Pre-ordered through Rogers, received the phone and claimed a small watch on the 20th, and got a UPS confirmation earlier today that it would arrive tomorrow.
I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.
JustsoIcanpost said:
I had the same worry make sure you check you spam mail or the promotions tab in gmail that's where mine was. Got the accepted email to my regular but the full confirmation in my promotions tab, weird. Still no shipping number thpugh.
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The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....
I tried calling as well and sat on hold for a very long time. I don't know what's going on I registered mine on a Saturday two days after we got the phones.
Sent from my SM-N930T using Tapatalk
Same boat here, ordered through costco, redeemed on Monday when I got the device. I haven't got any follow-up e-mail since. I think costco's orders might not qualify though as the imei isn't printed on the invoice. I actually asked them same question via their online form, no replies yet.
Sent from my SM-N930W8 using Tapatalk
THS1989 said:
I preordered through Bell on the 12th, picked it up on the 19th and submitted the redemption for the same day. I got an email right away saying it is being processed but that was 5 days ago..... No email since.
How long does this take ?
The email read: "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
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Same here, same day! No email yet.
UPDATE: Just got a tracking number. Should be here on the 29th.
I got mine from Bell too...preordered and picked up in store. Signed up for my free Gear Fit 2 that night. Got email from UPS today saying it was being shipped.
THS1989 said:
The only email I got was "We just wanted to let you know that your redemption request for your bonus Samsung Gear Fit2 Large has been received and we are processing your order as you read this!* Once successfully processed, you ll receive an email notification."
This was 1 week ago. I called 1-800-SAMSUNG and they said to email [email protected]
I emailed them and no response.....
Feels like I'm about to get shafted and not see my Gear Fit 2 ....
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The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?
darthfire said:
The Samsung rep I spoke to told me to email [email protected]com lol and I haven't received any reply yet either. Did you find a number for the promotions department?
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Ah yes it should be .com but they never replied to me and I don't have their number.
Just be patient. I got my UPS tracking number.