Develop Bugs

Dead Pixel - Please Help!!

Hey,
I have had my device for one week, so under DSR working days I should still have time to return.
I have discovered a dead pixel at the top of the screen, which is always blue - I will try and get hold of tMobile tomorrow but wondering if anything else I can do or if It can be sorted.
The pixel appears blue on bright backgrounds, and is annoying - but i'm pissed because i got it last saturday, so its 7 days till now, may be on my own grrr - They state that the 7 days cooling of starts the day after the phone arrived, so its now 8 days so today is fine, however DSR states working days, minus weekend and good friday I should have a few more days - None the less hoping to get it replaced? Oh, forgot Easter Monday too :S
I've emailed tmobile and will try and phone them now, hopefully CS is still open.
Thanks
Also, I think it just developed or something, wasnt there before? - When screen is black, its not visible, when screne is red visible as a black spot, when screen is blue not visible, when screen is white visible as a blue spot - Ran that JScreenFix app twice both times for 20 minutes, no change :S

Nelsaidi said:
Also, I think it just developed or something, wasnt there before? - When screen is black, its not visible, when screne is red visible as a black spot, when screen is blue not visible, when screen is white visible as a blue spot - Ran that JScreenFix app twice both times for 20 minutes, no change :S
Click to expand...
Click to collapse
Sorry to hear that
JScreenFix is only for when the pixel is stuck not dead,
from your description the dead pixel is RED not BLUE.

I am just curious as to why you say PLEASE HELP!! it's not like we can help you. Just return it for warranty or replacement.

Its panic - and when one does it they become ignorant
Well, I've contacted TMobile, they have no HTC Desire stock so cant exchange it now, however I'll call back tomorrow and a note has been left incase I'm out of the 7 working day DSR period.
Spoke with a lady who hadnt the idea what a dead pixel was and said "in the meantime ask HTC if there is a solution"
Thanks

I have also discovered a dead pixel in the middle of the screen. Can't see it unless you really look for it. It is only visible on a white background and shows up as pink... lol
Will they exchange mine under warranty? I don't want to call them now, I will use it for a few more months and then exchange it for a new one.

Doesn't there have to be 3-4 'Dead' pixels before an item is deemed 'Faulty' and any returns is at the manufactures discression?

killyouridols said:
Doesn't there have to be 3-4 'Dead' pixels before an item is deemed 'Faulty' and any returns is at the manufactures discression?
Click to expand...
Click to collapse
Basically - yes. It also depends how many and the type of defect within an area. If you have 2 at opposite ends of the display - this could be ok, however if they were close together - could be classed as a defect. Its basically up to HTC and what their criteria is.

I would have thought they would replace a dead pixel, even if it was only one. Let us know how you get on with your replacements.

zonkkk said:
I have also discovered a dead pixel in the middle of the screen. Can't see it unless you really look for it. It is only visible on a white background and shows up as pink... lol
Will they exchange mine under warranty? I don't want to call them now, I will use it for a few more months and then exchange it for a new one.
Click to expand...
Click to collapse
No way in hell will they swap it for a new one if it's a few months old. Do it right away and they MIGHT, maybe.

T-mobile agreed to swop mine out 3 weeks ago but haven't replaced it yet due to lack of stock. Whilst I could chase them I'm not overly rushed as I still haven't received my screen protectors yet!

irkan said:
Sorry to hear that
JScreenFix is only for when the pixel is stuck not dead,
from your description the dead pixel is RED not BLUE.
Click to expand...
Click to collapse
I have a red pixel.. what does that mean? I have had it for a long time but im not sure if its dead or stuck..? thanks in advance

dead pixel means that nothing is shown the pixel is only ever black... stuck pixel means that it only ever shows one colour...
that was the definitions i was last told anyways!!

You both have dead pixels. I think it highly improbable that they will ever become unstuck. Hehe.
If you can take it back then do so quickly because only a new screen will fix it.
Sent from my HTC Desire using XDA App

If the pixel is red, or any other color except white or black, it probably is a stuck pixel. And I read the beginpost quickly, and if I remember well (it's pretty late here, sorry for any possible mistakes in my post), the pixel sometimes changed.
If that is the case, it is absolutely not dead. If an app which 'wakes up' the pixels doesn't work, I don't know what will. And last, I wonder if your provider or the manufacturer will repair this for free. I read somewhere that there have to be a certain amount of dead pixels before it is accepted for a free repair.

Dead Pixel?

Anyone get a dead pixel on their Incredible? I noticed mine in the NANDROID screen when the screen was all black. Any way to fix this aside from an exchange?

I got one. Started almost right when i got it. I Dont know how to fix it.
Sent from my Incredible using Tapatalk

I tried a program called Pixel Fixer v2 from the market. Didnt work. It allows you to set the background to all white or black to see the pixel and then it flashes colors in a limited radius to try and get it unstuck. Give it a shot it may work for you.

Only real way to fix a dead pixel are to hope it becomes un-stuck on its own or to try to gently massage it a little bit. You may just have to deal with the dead pixel though, they're not usually fixable.

Turns out mine isn't actually a dead pixel. Ass the underlying pixel on mine actually still works. My screen just has a little black dot under it.
Sent from my Incredible using Tapatalk

yellow screen tint/spot FIX!

1) go to display settings and set sleep to never turn off and brightness to full
2) install 'dead pixel detect and fix' from market
3) open 'dead pixel detect and fix' select colors, custom then a nice bright yellow
4) once your screen is bright yellow put on charge and leave for the night
I'm unsure if this fixed my problem or just a coincidence that my screen got better over night anyway but I thought I would share to see if it helps anyone else.

djpoe said:
1) go to display settings and set sleep to never turn off and brightness to full
2) install 'dead pixel detect and fix' from market
3) open 'dead pixel detect and fix' select colors, custom then a nice bright yellow
4) once your screen is bright yellow put on charge and leave for the night
I'm unsure if this fixed my problem or just a coincidence that my screen got better over night anyway but I thought I would share to see if it helps anyone else.
Click to expand...
Click to collapse
This sort of trick helped me solve flickering but only temporarily.. I think yout problem will come back as well
Sent from my GT-N7000 using xda premium

It had been 2 days and is still good. I read up that a lot of one x's have the same problem, yellow smudges appears about 3 days after purchase but suppose to fade after about 2 weeks. So I don't think it will return this is just to speed things up a little.

I thought that it was due to hardware, but maybe not so much?

Well ill try to work on it for few days on full brightness, maybe it will reduce the glue grain, I noticed its on all one Xs they just vary in intensity

Sometimes pixels get stuck at a colour and flashing the area between different colours really fast can fix it.
Sent from my HTC One X using xda premium

Unfortunately my screen is yellow at the bottom and every pixel app I find has the menu bar there. What I did do though was leave chrome on the settings page and it did help to reduce it., however I've just been playing some fruit ninja. My phone got hot the touch screen stopped working correctly and the yellow is back worse than before

I am trying this now and will let it run overnight.
I currently have 2 yellow spots on the top of my screen. Hoping this will make them go away faster.

chris_lyon82 said:
Unfortunately my screen is yellow at the bottom and every pixel app I find has the menu bar there. What I did do though was leave chrome on the settings page and it did help to reduce it., however I've just been playing some fruit ninja. My phone got hot the touch screen stopped working correctly and the yellow is back worse than before
Click to expand...
Click to collapse
My yellow blobs was at the top of the screen, so the black menu bar at the bottom wasnt a concern for me. I am currently using tripndroids cm9 build that takes the black bar away and gives you full resolution use. Only attemp cm9 if your boot loader has allready been unlocked, so you can still replace your phone if things dont improve.
for anyone using cm9 they dont have the option to turn display sleep off completly, so i would recomend downloading an app callled 'screen on' that does the job from the market.

The yellow tint/spot isnt a hardware fault. It comes from poor manufacturing processing. If you squeeze hard on the edge of the screen for prolonged time, the yellow tint/spot appears. Once the pressure on the screen is normalized, the tint/spot will be gone. However, there is a chance that prolonged pressure will cause permanent damage, it is wise for you guys NOT to put your H1X into your jeans pocket!
Sent from my HTC One X using XDA

treebill said:
Sometimes pixels get stuck at a colour and flashing the area between different colours really fast can fix it.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
That can be achieved by just clicking fix on the dead pixel app, when i attempted this for about 2 hours i never saw any changes as after just trying a constant yellow i instantly saw that my screen got brighter, whiter and the yellow smudges on top of my screen started to fade. I compare to my partners one x to check for improvements.

Any luck?
Sent from my HTC One X using XDA

I do hope that this solution help you with that problem.. however there must be a reason why HTC help support keeping my HOX at their location , as far as I know they waiting for new battery as well as NEW LCD..according to that information must be smth wrong with LCD... (yellow dots of course)
So I need to switched back to my HP pre 3 for a while..

Hi i have the same problem with my HOX, my HOX is perfect except for the blue spot when i turn my screen brightness to full and use a black wallpaper you can see the blue spot, i dont know what i must to do because it is my second HOX and it took me 2 weeks to get a replacement unit from virgin if any body in here has experience with htc australia service centre please let me know thanks (i did try to use the app but no luck)
Sent from my HTC One X using Tapatalk 2

Alright -
I let it run for like 12 hours last night.
My yellow spots are about 75 percent gone!!!!
I am going to let it run again tonight and will give another update.
For those of you will yellow spots I would suggest giving this a shot. So far it seems to be working for me. Although I will keep an eye on it to see if it comes back or gets worse again.
Thanks!

any idea if this deals with the glue grain too?

I don't think the color really matters - what metters is that it is left alone AND getting warm.
I guess if you put a book on top of it while running a 3D game, 90% of the spots will be gone momentarily, but as soon as you start using it they will creep back because it is a lamination problem and not a screen problem...
And for those who claim their spots "disappeared" after a week - yes, they did disappear for me one day, but were back once I started using it heavily.

the spots problem will not appear for those who have a flawlessly fit screen
this is why i advice those with lamination issues to get rid of the phone, lamination issues = spots, uneven whites and chance of dust get in

Does anyone have any further evidence that this works? I've got a very light yellow haze/spot in the bottom right hand corner of my screen which I'm not too happy about.
Hoping that it does work because I don't really want to go through the hassle of acquiring a replacement. I will do if the problem is terminal though.
Thanks.

I don't have the yellow spots. But the top part of my screen has a yellow tint. This is my second phone and its perfect apart from this. Only had it a couple of days though so I'll give it time to see if it will fade.
I can only do a swap once more and I don't want to end up with a worse phone and have to send it away for repair.
Dilemma!
Sent from my HTC One X using XDA

Screen Burn?

On the top of my screen I've noticed that the the status bar has been burnt in and I was wondering if I could get a replacement from T-Mobile.
Sent from my SAMSUNG-SGH-T989

Power off the phone .. take a pic
Sent from my SGH-T989 using xda app-developers app

Searched and found this. Wanted to bring this up because I too now have screen burns. Specifically the notification bar and a little bit from the dock. I just started noticing it maybe the past month or two. Not sure if it will get worse. But to describe it, it's a light blueish tint, more noticeable on white. Really noticeable when the brightness is turned down, hardly noticeable when the brightness is cranked up. I got my phone in the middle of April of 2012.
Kinda sucks, but I've gotten used to it and come to terms that it will probably happen again if I replace it. Never replaced a phone before, but I just don't want to end up getting a refurbished phone if that's the case. Phone works great and I can deal with the screen unless it becomes super dark blue.
Just wanting to know if any of yall have any indications of screen burn or at least heard any other stories. Thanks!

To all this happen to a previous vibrant I owned and its from you charging your phone often with the display on to high and not in sleep mode while charging make sure your screen is off on phone because the hotter the phone gets the more likely u get the burn :thumbup:
Sent from my SGH-T989 using xda app-developers app

For those who have the issue, can you try the Display Tester app on the Play store and let us know if it works? Apparently, it can repair burn in... it would be good to find out if it's a possible fix in the event someone else were to get screen burn.

spot on screen

can anyone help me get rid of these spots. i dont know how they appeared. 3 days ago my mobile was switched off. when i switched it on i found these spot. they r green,yellow and black in colour. whenever i switch off my mobile for like 7-8 hours these spot becomes lighter in colour but after using for sometimes the colours get darker? can someone tell me are these dead pixel or stuck pixel?? and is there any way to remove them??

It is something happen wi th you screen and it happen when some hard wad put on screen. You need to change your screen,but any cheap from amazon.
Sent, from my HTC Desire HD

Thanks for the reply. So do i have to change the lcd only? Or the digitizer as well? Bcz touch screen is working as it should.
Sent from my Desire HD using xda premium

Before changing the screen you can try with some applications.
On the play store there are some applications meant to resolve this kind of issues, altought thery're useful when the pixel are struck on one color (red, green or blue): search for applications like pixel fixer and such.
A similar problem occoured to me (on a different device) and I improved the situation with this kind of app, but in the end I had to send back the device to HTC (my stain was four time bigger compared to your) which repaired the screen for free (the device was still under warranty)