I unrooted my S3 by running triangle away to reset the counter and then installing mobile odin and flashing the stock rom from sammobile.com. After flashing I did a factory reset to wipe out the apps (I.e. SuperSU).
The issue is that now in download mode it shows that there is a custom rom and the count is one. I understand that this will void my warranty. However it is no longer rooted so how can I wipe out that counter so I can send my phone in for a warranty claim?
jim.thornton said:
I unrooted my S3 by running triangle away to reset the counter and then installing mobile odin and flashing the stock rom from sammobile.com. After flashing I did a factory reset to wipe out the apps (I.e. SuperSU).
The issue is that now in download mode it shows that there is a custom rom and the count is one. I understand that this will void my warranty. However it is no longer rooted so how can I wipe out that counter so I can send my phone in for a warranty claim?
Click to expand...
Click to collapse
Flashing stock triggers the counter, it's normal. It's their update and should be fine. If they ask questions (highly doubt they will), you just say that you updated your firmware.
You would need to reroot and run triangle away again, but you should use the desktop odin to keep from changing the flash counter again.
Sent from my SAMSUNG-SGH-I747 using xda premium
I believe mobile Odin unroot triggers the flash counter. As mentioned above, use desktop Odin.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 4 Beta
BWolf56 said:
Flashing stock triggers the counter, it's normal. It's their update and should be fine. If they ask questions (highly doubt they will), you just say that you updated your firmware.
Click to expand...
Click to collapse
Just curious if you have ever sent in a phone with the flash counter like this.
I just got a response back from Samsung that they will not cover the warranty repair because it was rooted. I completely removed root by using the following steps:
1. Installed Trianagle Away and reset to 0
2. Installed mobile odin and flashed sammobile stock firmware
3. Did a factory reset to wipe out all apps.
They still came back and knew it was rooted. I couldn't use the desktop version of odin because my cable wasn't working correctly and could have easily lost connection and bricked my device.
Please advise if there is anything I can do now.
jim.thornton said:
Just curious if you have ever sent in a phone with the flash counter like this.
I just got a response back from Samsung that they will not cover the warranty repair because it was rooted. I completely removed root by using the following steps:
1. Installed Trianagle Away and reset to 0
2. Installed mobile odin and flashed sammobile stock firmware
3. Did a factory reset to wipe out all apps.
They still came back and knew it was rooted. I couldn't use the desktop version of odin because my cable wasn't working correctly and could have easily lost connection and bricked my device.
Please advise if there is anything I can do now.
Click to expand...
Click to collapse
Flashing with mobile odin triggers the flash counter, therefor, they knew you used another way than theirs to flash the update. I'm not so sure what can be done from there. Maybe you can call them and make up some story, not sure.
Is there any other way to flash their stock rom? I'm running linux... I couldn't use the USB cable because I wasn't getting a PC connection so is there any way to flash a rom without the USB cable? I could tell them I did that. Or, is there any way to root a device without the USB cable. I could tell them that I followed a guide online to flash their stock rom.
Related
OK so I rooted using the toolkit because I wasn't aware of the flash counter issue. I was able to reset the counter using the counter fewer app but I was wondering if I flash stock unrooted build and then reroot using the flash tripping free method will I then be free of the flash counter or can this not be undone at this point?
I think the app triangle away will reset you back to 0 if you do like you say. But in not 100% as I haven't tried it. You should even be able to just flash a stock Rom root with toolbox then flash stock boot and recovery. Then reset the counter and remove su. Again I'm not 100%. Also if it's not your carriers official Rom it will still say modified in the download menu.
I suppose the counter is only an issue should I need a warranty claim on it?
speaking of which, is there a thread on how to revert the phone back to FULL stock? base radio with su removed, and flash counter reset
Cobra281 said:
speaking of which, is there a thread on how to revert the phone back to FULL stock? base radio with su removed, and flash counter reset
Click to expand...
Click to collapse
Triangle Away works for this model now. And you can download stock Roms and Push it to the phone using odin.
mianghuei said:
Triangle Away works for this model now. And you can download stock Roms and Push it to the phone using odin.
Click to expand...
Click to collapse
http://galaxys3root.com/galaxy-s3-unroot/how-to-unroot-t-mobile-galaxy-s3-sgh-t999/
A quick google search would've came up with that.
Hi,
I guess I'm gonna have to return to stock state in order to send the phone for warranty (dead pixel line all along the screen)
I plan to flash a stock ROM with PC or Mobile Odin.
My questions are :
Will it be enough ?
Will it reset the counter and install the stock recovery ?
Shall I have to use triangle away before ?
Thanks in advance.
laloutre said:
Hi,
I guess I'm gonna have to return to stock state in order to send the phone for warranty (dead pixel line all along the screen)
I plan to flash a stock ROM with PC or Mobile Odin.
My questions are :
Will it be enough ?
Will it reset the counter and install the stock recovery ?
Shall I have to use triangle away before ?
Thanks in advance.
Click to expand...
Click to collapse
What i did is flash the stock firmware with Mobile Odin Pro, used Triangle Away to reset the flash counter. Flashed the stock firmware again with PC Odin and did a data factory reset after first boot in settings, backup and restore. Status should say Normal.
I confirm it worked well (except I forgot to check the option to auto root the first stock ROM)
Now I have to wait for it to come back from warranty... I hope it won't be too long, but I miss my toy already
so far from what i read and comprehend so far is if i were to root my note (via http://forum.xda-developers.com/showthread.php?t=1955423) and install a rom ( either one of the recently updated myroms) my warranty is void
however, if i were to download an app (triangle way i think?) it would reset a counter to 0 and then i could just flash a stock rom so that tmobile wont know the difference in case i need to use my warranty ?
anything else i should know before i root? i want to be absolutely sure. thanks for everything xda!
As long as you are able to put the phone back to stock, flash counter back to zero, you'll be fine on warranty issues.
Sent from my SGH-T889 using xda premium
|OP|, what you wanna do is flash a root66 odin (check dev section) and then run triangle away. Once the counter is reset, fire up the rom and open SuperSU and click the unroot option. Now you are in the clear.
I've had my S3 for about 9 months. When I bought it from AT&T I also purchased the $10/month accidental insurance coverage. I'm glad I did now, because my phone's screen somehow got a hairline crack in it right across the center.
AT&T doesn't do the insurance themselves. Its handled through a company called "Asurion". The person at AT&T says I just call them, and they send me a new (refurb probably) phone, and then I send mine back. I don't know how picky they are about root and flash counters, but I want to try to be safe here.
Here's my problem: I've bought Triangle Away and it works perfectly, but I'm not clear on how to get back to stock and ALSO have the flash counter at 0.
I can reset the counter with root just fine, but then when I flash the stock boot image through odin to unroot, It shows up as a flash on the flash counter.
This is what I've done so far:
1- I was running CM10.1 IIRC
2- I downloaded and flashed the stock ICS build that my phone came with using odin and the S3 unified ToolKit
3- when I started the phone up, AT&T software update had me download and install JB 4.1.2
4- I rooted via ToolKit/Odin so that I could use triangle away
5- triangle away was successful in resetting my flash counter and system status
So right now I have my S3 on stock firmware with the flash counter and everything reset just fine, except its rooted. HOW DO I UNROOT MY DEVICE WITHOUT TRIPPING THE FLASH COUNTER AGAIN?
Thanks for any help! I'm sure I'm missing something simple.
I am sure you can just flash the latest stock .tar with Odin. If you are sending it back it doesn't hurt it. That would be easiest I think.
grenefroggie said:
I am sure you can just flash the latest stock .tar with Odin. If you are sending it back it doesn't hurt it. That would be easiest I think.
Click to expand...
Click to collapse
First of all, thank you for the swift reply.
That's what I've done, but you can still see that I've tampered with it because at that point when you enter download mode, you will see "CUSTOM BINARY DOWNLOAD: Yes (1 counts)"
Is there any way to eliminate that?
Jeoster said:
First of all, thank you for the swift reply.
That's what I've done, but you can still see that I've tampered with it because at that point when you enter download mode, you will see "CUSTOM BINARY DOWNLOAD: Yes (1 counts)"
Is there any way to eliminate that?
Click to expand...
Click to collapse
I actually just had to send my S3 back in. The best way to do it is flash a stock odin that's rooted, download triangle away, run it again, and then immediately unroot/remove triangle away and then boot into download mode to check. It should be fine, and then just send it back.
Follow this guide to root without tripping flash counter, credits to the OP of this thread:
http://forum.xda-developers.com/showthread.php?t=1739426
Good luck!
Boxy52 said:
I actually just had to send my S3 back in. The best way to do it is flash a stock odin that's rooted, download triangle away, run it again, and then immediately unroot/remove triangle away and then boot into download mode to check. It should be fine, and then just send it back.
Follow this guide to root without tripping flash counter, credits to the OP of this thread:
http://forum.xda-developers.com/showthread.php?t=1739426
Good luck!
Click to expand...
Click to collapse
Thanks.
How do I unroot without tripping the flash counter though? That's my real problem.
versed testype
OK so I think I've got it.
-I used triangle away
-I uninstalled triangle away
-I flashed the stock boot image through odin (which I think was unnecessary)
-I unrooted through the SuperUser app
Now my phone shows this on the download mode screen
ODIN MODE
PRODUCT NAME: SGH-I747
CUSTOM BINARY DOWNLOAD: No
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
QUALCOMM SECUREBOOT: ENABLE
and the app "root checker basic" shows no root access.
I'm going to turn it off and on a few times and use it for a bit then re-check to make sure the flash counter stayed put. I've had issues where the flash counter mysteriously comes back even though I never flashed anything, but I have my fingers crossed.
is unrooting via the button in SuperUser suffient? seems too easy. I never knew you could unroot that way.
Easy out. Smash it to the point it won't come on.
I filed a claim today through asurion and am facing the exact same problem.
When I send back the phone, it will be a zip lock baggie of pieces after I ran over it
Sent from my SAMSUNG-SGH-I747 using XDA Premium 4 mobile app
I ran over mine a few times lol.. No flash counter no problem lol
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
__
I returned my broken i747 to assurion with synergy rom still on it. That was months ago and I've never heard anything from them.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
Jeoster said:
I've had my S3 for about 9 months. When I bought it from AT&T I also purchased the $10/month accidental insurance coverage. I'm glad I did now, because my phone's screen somehow got a hairline crack in it right across the center.
AT&T doesn't do the insurance themselves. Its handled through a company called "Asurion". The person at AT&T says I just call them, and they send me a new (refurb probably) phone, and then I send mine back. I don't know how picky they are about root and flash counters, but I want to try to be safe here.
Here's my problem: I've bought Triangle Away and it works perfectly, but I'm not clear on how to get back to stock and ALSO have the flash counter at 0.
I can reset the counter with root just fine, but then when I flash the stock boot image through odin to unroot, It shows up as a flash on the flash counter.
This is what I've done so far:
1- I was running CM10.1 IIRC
2- I downloaded and flashed the stock ICS build that my phone came with using odin and the S3 unified ToolKit
3- when I started the phone up, AT&T software update had me download and install JB 4.1.2
4- I rooted via ToolKit/Odin so that I could use triangle away
5- triangle away was successful in resetting my flash counter and system status
So right now I have my S3 on stock firmware with the flash counter and everything reset just fine, except its rooted. HOW DO I UNROOT MY DEVICE WITHOUT TRIPPING THE FLASH COUNTER AGAIN?
Thanks for any help! I'm sure I'm missing something simple.
Click to expand...
Click to collapse
I download the upgrade tool from Samsung it flashes from download mode, every time it boot and sees the custom recovery it will trip the counter.
So I run triangle away pull the battery put the phone in download mode and run the Samsung file when it is done do factory reset and all should be good no root and flash counter at zero.
Tried reverting my T999L back to stock last week and used the root66 firmware (4.3 of course) and was able to get my phone back in working condition, unfortunately the warranty bit is now tripped and I can no longer flash things inside of Odin (haven't tried mobile, probably the same outcome).
With the JUMP program through Tmo changing now and the warranty bit tripped, what are my odds of being able to trade it in without any questions?
Also, how would I go about going back to stock with Odin no longer working?
***I currently have the stock setup through root66, with TWRP recovery installed if that gives anymore info to make things easier***
Just because Knox bit is tripped, should not make Odin stop working. What is the issue with Odin ?
So long the phone's working, hopefully Jump will accept it. Not sure just guessing.
Perseus71 said:
Just because Knox bit is tripped, should not make Odin stop working. What is the issue with Odin ?
So long the phone's working, hopefully Jump will accept it. Not sure just guessing.
Click to expand...
Click to collapse
I'll have to check back tomorrow and get back to you, it might have just been the recovery I was trying to flash. Ended up dd'n that.
Sent from my SGH-T999L using Tapatalk
My warranty bit has been tripped and I can still use ODIN no problem
I'm running the T999L Root66 4.3 ROM on my phone and am planning on trading it in on Friday (hopefully) and want to 100% factory reset it. I've already grabbed the 4.3 stock odin file from doc's thread and I read through the thread, but couldn't find this answer.
Once I run the odin file and reboot it, none of my data should be there from before right? Or do I need to then hit the factory reset from inside the ROM? Will I need to run triangle reset after running odin? Everything looks OK currently inside the app.
Thanks again for everything!
Sent from my SGH-T999L using Tapatalk
thetolsonator said:
I'm running the T999L Root66 4.3 ROM on my phone and am planning on trading it in on Friday (hopefully) and want to 100% factory reset it. I've already grabbed the 4.3 stock odin file from doc's thread and I read through the thread, but couldn't find this answer.
Once I run the odin file and reboot it, none of my data should be there from before right? Or do I need to then hit the factory reset from inside the ROM? Will I need to run triangle reset after running odin? Everything looks OK currently inside the app.
Thanks again for everything!
Click to expand...
Click to collapse
You will have to go to Stock Recovery after flashing 4.3 Stock. Hit Factory Reset there and you are good to go.
Perseus71 said:
You will have to go to Stock Recovery after flashing 4.3 Stock. Hit Factory Reset there and you are good to go.
Click to expand...
Click to collapse
If I understand the packing of the files, that is included. Giving it a shot now