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Hi all - I searched for references to this issue, but haven't found anything yet. Hope someone here can help.
I've been using my Galaxy Nexus (LTE / Verizon) since mid December, locked, unrooted, vanilla - and it's been great. I've been using the native email apps for my GMail account and my work/corporate account on our company's Exchange Server. All has worked perfectly so far. First sign of something weird happened last night.
Last night I backed up, rooted and unlocked my GNex (using the WugFresh utility). I followed the directions closely -- all worked pretty much perfectly. As suggested, I took 2 backups: first without system apps and settings, and the 2nd including them. After I was done rooting and unlocking, I restored the big backup with system apps and settings. Only thing I noticed is that passwords are apparently not part of the settings that can be saved/restored (makes sense!), so I had to reenter credentials for my email apps.
This done, I sync to both GMail and Exchange Server, receive and send mail just fine. Only weird thing is that when I tap the EMail icon to start up the email client that talks to Exchange Server, in addition to opening up my inbox properly, I ALSO see two error messages in sequence:
"Account wasn't found. It may have been removed."
and
"Folder wasn't found. It may have been removed."
The errors then fade, and email is perfectly usable.
I'm guessing that some folder and account entry was restored along with the apps from my backup, and that whatever these pointed to no longer exist, and were superseded by they email app when I reconnected to the Exchange Server during setup after rooting / unlocking.
I've looked - and only see a single account configured in the app -- the correct one. I've checked in Settings / Apps, and there are no options to clear data or cache.
I'm wondering if I should delete the one account I see and re-add it...not sure if that will make a difference.
Anyone have a clue what's going on, and what I might do about it?
thanks in advance,
Jon
Im having the exact same problem!!
jaseandjess said:
Im having the exact same problem!!
Click to expand...
Click to collapse
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
jonstrong said:
In the end, I wound up doing a factory reset on the phone. I was tempted to delete and recreate the account, but I'm convinced there was a phantom (non-existent?) folder / account that the email client kept trying to refer to and that this would have persisted. A factory reset cured the issue, and this time I did NOT restore my entire backup including system apps and data. Instead, I let Google Play and Amazon App store reinstall 99% of my apps, leaving me 3 or 4 that I had to do by hand. In the end it didn't take long at all to do this, and result is a happy Galaxy Nexus once more.
Jon
Click to expand...
Click to collapse
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Thanks for posting an easy solution!
mychi said:
Hi, just wanted to let you know what the solution was in my case. I was messing around with everything, wasting two full days with about 100 times recreating the account, trying to restore/replace Mail/ExchangeServices app/data in various different ways, factory reset, reflashing system, etc. etc. ... nothing helped!
Finally, a few minutes ago I got it: Just recreate the stupid homescreen link! I never thought about trying to start the Mail application via "all apps". If I did (earlier), I would have seen (earlier) that the message does not appear then. It only appears when starting it via my homescreen link, which is actually a widget (looking like a normal app link), configured to open a certain folder of a certain account. So the actual problem was just that this widget could not find the "old" account anymore (probably because some account id changes if an account is deleted and recreated). The reason I've been fooled over and over again (even after factory resets and system flashes) is because I always restored my homescreen stuff in one way or another, so I always used the same old broken link.
D'OH!
Hope that next time someone comes across this issue this post will help. Currently there seems to be no (other) solution to this on the internet. At least I did not find anything in the past two days.
Click to expand...
Click to collapse
Thank you so much. I just had to recreate my account settings (5 of them since Ihave corporate but also use exchange settings for hotmail) and hated to see this message (and a second one similar but about a folder who could not be found). I removed the icon on the home screen and put the Email app (not the widget to avoid the same problem in the future) back and not more error! I really did not want to reset my phone.
I recently restored, locked, and went completely stock again to test out a few things and I have realized that the device no longer automatically sends my apps to the phone as it previously did. Is there a setting in the account im missing or anything I can do? Its a pain to have to go download all of them one by one
Yeah, i have this problem aswell.. Anybody knows what's up?
Sent from Tapatalk
Mine did the same thing, good thing I had a full backup on titanium backup to speed the process up a little bit. I was just going between ROMs though.
Sent from my Galaxy Nexus using Tapatalk 2
You have to have "back up my account with Google services" checked when first setting up the rom....
crixley said:
You have to have "back up my account with Google services" checked when first setting up the rom....
Click to expand...
Click to collapse
Dude.. ya think that most people don't know that?
I have the same problem. Did a clean wipe and fresh flash today, and suddenly Google Play is not syncing my apps anymore. Does fine with the contacts and everything, just not Google Play. Note: this is on a Galaxy S2, not a Nexus, but I figured it would be good to know for everyone that this does not appear to be a Nexus issue, but a Play issue.
I've noticed it depends on what Rom you use. When I was on the more stock roms it always did it but now that I'm running aokp it doesn't.
Sent via moon rays...
same issue had backup on stock, didn't restore to AOKP
Im having the same issue now too.
wont push from the web
playstore in the phone works
also, chrome to phone wont work. I think its related.
has anyone changed their android ID?
dragonash said:
Im having the same issue now too.
wont push from the web
playstore in the phone works
also, chrome to phone wont work. I think its related.
has anyone changed their android ID?
Click to expand...
Click to collapse
My C2P stopped working too. I switched to Chrome2Mobile (I think is what it's called) extention on my desktop, it works again and that ext lets me send links to my iPad too.
i only ever remember this working with gingerbread on my ns4g. from ics on, the restore feature has only been good for wallpaper and wifi passwords
I found a potential fix
I want to preface this by saying I wasn't having the same problem as you all are having when I log back into my google account after flashing my apps start downloading. My issue is that after it started I ended up in area without service(subway) and then half of my apps failed. I didn't feel like clicking each and re downloading them. The only thing I could think of was signing out of my google account which supposedly wipes your info and then signing back in to restart the sync and it worked for me so try it out and let me know if it works for you all. If it does please Thank this is only like my 2nd post here.
greb22 said:
I want to preface this by saying I wasn't having the same problem as you all are having when I log back into my google account after flashing my apps start downloading. My issue is that after it started I ended up in area without service(subway) and then half of my apps failed. I didn't feel like clicking each and re downloading them. The only thing I could think of was signing out of my google account which supposedly wipes your info and then signing back in to restart the sync and it worked for me so try it out and let me know if it works for you all. If it does please Thank this is only like my 2nd post here.
Click to expand...
Click to collapse
Thanks for the idea, seems like it had some potential.
I tried signing out of my google account, then signing back in... and it still didn't help get the auto restore going.
Any other ideas?
..... I think I remember reading a solution to this somewhere...
Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
Anybody have any information here??
Thanks.
Try this
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
yctan2020 said:
Hi, i face the same problem. After few hrs search in Internet, I found a way to solve it, so far it works.
Go to Google Play and install this apps: Contacts Sync Fix
Run the apps
Go to setting, open Google account and try to sync again.
It should be OK then.
Hope it helps.
Click to expand...
Click to collapse
Very interesting! Looks like it just came out this month. This is an incredibly common problem, if you read Google's "support" forums, which I find hard to believe how this is such a core function of the whole Google enterprise.
I wonder what this App is doing behind the scenes, or actually how it does it. All of the reviews so far are very positive, although there are only 11 of them at this time. I'll probably monitor this for a bit, and then try it out.
Thanks!
I exchanged a quick email with the Author, and went ahead and installed and ran the Contacts Sync Fix App. It identified a single problem, fixed it, and my error message is now gone, and sync continues to work fine. I went ahead and bought the ad-free version for $.99 - I have no idea if a problem will recur in the future, but I'll now be able to fix it. And besides, he fixed something Google has been unable or unwilling to do!
This solved my same problem
Download contacts fix app from android play market
DLCPhoto said:
Context:
Verizon Galaxy Nexus, Stock ROM, Android 4.1.1.
When I check in Settings...Accounts...Google...
It shows a Sync Error for my account. At the bottom of the screen it says:
Sync is currently experiencing problems. It will be back shortly.
If I then click on my [email protected]
All of the entries are checked and properly synced, and up to date, except Contacts. It says 'Last Synced 4/20/2012..."
Despite this, Contact additions or edits that I make on my phone do in fact get synced to my other devices. And Contact additions or edits that I make elsewhere do get synced to my phone.
So, this appears to be a faulty error message. Since everything is working right, I'm reluctant to do anything major to try and clear the message, for fear of actually creating a functional problem. And yet, it bugs me that it's there.
One of the frequently suggested solutions is to go to Settings...Apps...Contacts Storage...
And once there, hit "Clear Data".
So my question is what exactly happens when "Clear Data" is hit? I want to eliminate the potential for inadvertently deleting my contacts overall, don't want to create new problems, etc., so would like a little more information about what this does or doesn't do.
And, if someone has any insight on another way to get rid of this message, that would be appreciated as well.
Thanks!
Click to expand...
Click to collapse
Keep getting a popup warning every morning when we turn on our Note 8.0 then start the wi-fi that says: "An update is required to access Samsung services". So far we've answered "No" each time the warning is displayed until I find out what they want to update and just how much extra data will be deposited onto the tab if we allow it.
Yeah...I'm paranoid but the fact is, we don't use any Samsung services. I'd really like to turn the Samsung account OFF if that's a safe thing to do.
What do you say Note 8.0/Android community? Should I allow the update or would turning off the Samsung account stop the update notices???
EnzoS
I believe you can turn off the account, as a fact I have mine turned off and whenever I re-flash a new Rom either Stock or Custom I always say No to the Samsung account, but you can remove/delete your Samsung account by going here https://account.samsung.com/membership/service/getServieInfoList.do sign in, profile, remove account.
On your tablet it will still show Samsung account and you will notice that it cannot sync "sync error" when you click that it will try to sync and will fail, after that the Samsung account will be gone or if you do see "remove account" just remove it with that.
I will include a picture of the services that will be stopped.
Hoping this helps
Sent from my SPH-L900 using xda premium
Harjan112 said:
I believe you can turn off the account, as a fact I have mine turned off and whenever I re-flash a new Rom either Stock or Custom I always say No to the Samsung account, but you can remove/delete your Samsung account by going here https://account.samsung.com/membership/service/getServieInfoList.do sign in, profile, remove account.
On your tablet it will still show Samsung account and you will notice that it cannot sync "sync error" when you click that it will try to sync and will fail, after that the Samsung account will be gone or if you do see "remove account" just remove it with that.
I will include a picture of the services that will be stopped.
Hoping this helps
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Another U break it by disabling it thread... I see this all the time with peeps disabling features in MS Windows.
I use Samsung account to get the latest Samsung updates. Without your updates, your link, OS update, and most of all Miracast sync will not properly function. As there are bug fixes and added features.
I even have Google play store setup to be automated with updates as well. It is the only way to track the 200 or so downloaded apps being fixed and what not. Still waiting for 100% compatibility for Android 4.4.x... which may never be. HA!
Though I use dummy a google email account that are setup with features disabled. Google has buried a lot of user settings, but at least you have them to disable.
@gooberdude you telling us that if you don't setup the Samsung account you will NOT get an OS update? I find that strange cause as I said before I never set it up and still was getting my OS updates when I checked for updates, now of course after I Root the device with either CF-root or "the always mentioned by you" Saferoot, it will say that my device is modified and that there are no updates available.
I really don't see the point of a Samsung account and feel that Samsung is wasting resources/battery with constant syncing in trying to duplicate stuff (calendar, email, app store, etc) by putting an additional and IMHO unnecessary layer into the OS that Google already does.
Sent from my SPH-L900 using xda premium
Harjan112 said:
@gooberdude you telling us that if you don't setup the Samsung account you will NOT get an OS update? I find that strange cause as I said before I never set it up and still was getting my OS updates when I checked for updates, now of course after I Root the device with either CF-root or "the always mentioned by you" Saferoot, it will say that my device is modified and that there are no updates available.
I really don't see the point of a Samsung account and feel that Samsung is wasting resources/battery with constant syncing in trying to duplicate stuff (calendar, email, app store, etc) by putting an additional and IMHO unnecessary layer into the OS that Google already does.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
I use saferoot and it does not show device is modified, because it is not flashed. Many root options require flashing, saferoot does not. So the flag is left alone.
Now for Samsung apps, you must have an account to use half of them. So if you are not using any Samsung apps, then don't bother with making an account.
I think you can still use the Samsung voice commander without an account... as it is at least 2x faster than Google and works just the same.
Its all up to you on what you want to do for getting updates. For me I get 3% battery drain every 12 hours when in sleep mode with WIFI enabled. Including having updates and email active. That is too small to think about disabling accounts or turning off sync and updates.
It seems too many Android peeps tweak things so much that they are paranoid by not doing enough. I am a minimalist. I do what I can with what I got, and find what is the issue before modifying, adding or removing stuff. I have found that Samsung and Google can interact well with each other to make operation of the tablet quick and stable. Though, Google needs to work more on getting things right with voice search and media player.
At least Samsung has addressed and fixed many wee issues with proper updates since January and March. Just waiting for 4.4.x to be released so I have that available when I want to upgrade.
@gooberdude don't hear me wrong, I am completely with you as far as the paranoia goes, I myself am a firm believer of Stock Rom with minimal tweaks, when it comes to updates I always check manually, I use the tablet mostly for reading my ebooks and occasional web browsing, email and getting good battery life, right now I'm at 2 days and 6 hours with 32% left, of course I enable my wifi when I need it.
I actually did send you a PM a few days ago asking about safe-root, don't know if you have seen or gotten that or not, I would like to start using safe-root to it full potential
Sent from my SPH-L900 using xda premium
Here is the original link it has a step by step guide and has a reply with someone's video as well.
http://forum.xda-developers.com/showthread.php?t=2565758
gooberdude said:
Here is the original link it has a step by step guide and has a reply with someone's video as well.
http://forum.xda-developers.com/showthread.php?t=2565758
Click to expand...
Click to collapse
Thank you, I will give it another try later today
Sent from my SPH-L900 using xda premium
Thanks guys for the comments and recommendations but perhaps I didn't make myself totally clear in the initial posting. I'd simply like to know if I can avoid being bothered to update my account or apps or whatever by turning off the Samsung account on the tablet. I don't have to (nor do I want to) delete the Samsung account entirely. I just want to take it off the tablet (turn it off/disable it) with hopes that the popups warning me that "An update is required to access Samsung services" will go away.
As I stated earlier, we don't use any Samsung services and don't even download any apps from the Samsung apps store. As Harjan112 said: "...Samsung is wasting resources/battery with constant syncing in trying to duplicate stuff (calendar, email, app store, etc) by putting an additional and IMHO unnecessary layer into the OS that Google already does." We also are quite minimalistic and are very happy to run the tab with as little as possible running in the background and only update what we use if absolutely necessary.
Your comments in this regard will be appreciated.
EnzoS
You can remove the account from the tablet without deleting it entirely.
Go to your settings... Accounts... Click Samsung account then on the right side of the screen you will see Accounts with your email address click that, then in the top right corner you should see remove account.
This also should stop the update notice.
Hoping this helps
Sent from my SPH-L900 using xda premium
Harjan112...thank you very much for the detailed information. I needed to be assured that removing the Samsung account from the Note 8.0 was the right way to go and your explanation seems to be right on the money. The tab is my wife's and I don't think she would appreciate it too much if I decided to root the thing and experiment on it in any way (ha).
Now if I could only get an answer to my other problem: the Gallery's data file bloating itself for no apparent reason every time the tab is turned on or rebooted. It's pretty strange that (so far) 118 people have viewed the posting but not one reply...not even a foolish recommendation (ha).
Thank you again. I will definitely give it a try now.
EnzoS
Now if I could only get an answer to my other problem: the Gallery's data file bloating itself for no apparent reason every time the tab is turned on or rebooted. It's pretty strange that (so far) 118 people have viewed the posting but not one reply...not even a foolish recommendation (ha)
Click to expand...
Click to collapse
Lol... where exactly did you ask that question Are you sure it was in this thread
Anywho what do you mean by bloating? As in let say book covers for ebooks or album art for music or web albums?
Sent from my SPH-L900 using xda premium
Thank you for your interest in my "other" problem. I did indeed post my question in the Galaxy Note 8.0 Q&A, Help & Troubleshooting thread as: "GN8 Gallery data eating up drive space" back on the 1st of March. I thought I was fairly clear on the description and I would appreciate it if you would check it out. I'd be more than happy if you had questions for me as I'm baffled by what's happening. Please read my post.
Best regards,
EnzoS
EnzoS. said:
Thank you for your interest in my "other" problem. I did indeed post my question in the Galaxy Note 8.0 Q&A, Help & Troubleshooting thread as: "GN8 Gallery data eating up drive space" back on the 1st of March. I thought I was fairly clear on the description and I would appreciate it if you would check it out. I'd be more than happy if you had questions for me as I'm baffled by what's happening. Please read my post.
Best regards,
EnzoS
Click to expand...
Click to collapse
Ah, well we did not follow your past question... I found with my antivirus app, that I get over 350MB of cached images just with my mp3 ID3 tags having album art.
I found that if you install Xposed framework and add the Wanam Xposed module, you have he ability to disable caching of images. Since disabling, I get zero cache. As for clearing the cache, you will either add a cleaner app or replace your antivirus with one that has built in added utilities.
Though one thing about disabling cache, you will notice slower image redraws with any images that are stored on slow SD cards. I have 633x UHS-1 SD card installed, and do not find images having issues with delayed image redraws from SD.
Hope this helps.
For months I have hardly problems with this android.process.acore has ended message in my cm11 rooted fire phone installed nano GAPPS (but even with other versions of GAPPS the Problem stayed the same). I have no idea what to do any more, flashed and backuped everything again and again, deleted and restored the contact-datas the way it is discussed in many forums. The problem disappears while disabeling the contact-storage, but this way I cannot use my Fire Phone for phoning from the contacs anymore much less using contacts in Whatsapp . The problem seems to come along with WhatsApp and Facebook and its Messenger, but once installed the problem android.process.acore does not disappear when uninstalling these programs. Anyone got an idea? Thanks a lot for your help!
That's strange, has there been any recent updates to your phone?, i don't know how long you've been on cm11 but amazon recently stopped supporting Facebook who also owns whatsapp. I know someone on stock whose messenger and whatsapp stopped working and the tech on mayday had to relay that to them. Idk if they stopped support through an update or some other means since I haven't been on stock for a very long time. My advice would be to take a logcat and post the issue in the cm11 thread if you can
<romario3600> Thanks for yor advice. I've been with CM 11 from the very beginning and I don't really remember when the problem started, might be like half a year before.. That's weird, for any reasons that android. access. accore disappeared now after uninstalling both facebook and its messenger. Didn't know that the support stopped and this might have caused it. I got a solution now with a third party facebook version by apache. It's working well until I found a solution for my problem.
I have still no idea...
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.
ticklisheye said:
Now the android.process.acore is happening again. I uninstalled all the apps (facevook and it's messenger) that caused the malfunction. Now I got another app called Immonet that claimed the same rights with synchronisation owitg contact data. I uninstalled this app with all data and even wiped the old folders. But the error promt does not disappear anymore I did not find anything all over the net anyone having the same problems that I do.. Anyone got an idea how to solve this one out? I'm so much disappointed,hardly thinking of buying another phone but I like this fire phone with CM11 a lot.
Click to expand...
Click to collapse
As a last resort if you have the time and effort to put in, id say revert to stock and do a factory reset the normal way using the fire phone's recovery. That should at least ensure that everything is wiped and back to default. After that try downloading and installing CM11 again, don't cut any corners where you might have to wonder if something went wrong. Once the systems boots properly try installing the play store as well as messenger and whatsapp and see how things go from there. avoid rooting the device until you are sure things work
I got another completely new fire phone, rooten CM11 now from the latest FireOS 4.6.1..1. and at the beginning everything worked fine up to now. Now I got the same android.process.accore message again on this completely different device. As this problems is not very common I got now the idea that it might have anything to do with the synchronisation of google contact and it's permission management with these programs that have the rights to read sync the contact storage. But no idea ehat it might be exactly. A while ago I deleted all my contacts on the Google server. Is it possible that the synchronisation got a problem now with my different devices that were once registered on the server with not always having the very same telephone directories? How to solve it if my venture is right?
I just solved this (I hope, so far so good) on my Sony Xperia Z2 tablet. I cleared data on any and every app that had anything to do with Contacts. I went right down the list in All Apps. If it used contacts, I cleared it. That meant Gmail and Hangouts, Messenger, etc.
Before I did this, I tried to write an email and litterally had the error with every single letter. Since I did this, I haven't seen it once. I wrote out an email address on a draft email and posted 2 posts (this will be the third) here. No error yet!
Not an expert. Just a user and fellow acore victim, sharing what worked for me. Though I have been in tech support for 17 years (just more of a Windows PC tech really).
Gabrielle
I will check this out on the weekend when there's some time for me doing so. Will tell you if it worked.