Hey guys, I have an HTC one vx. After searching for about a week about my problem, I am posting on here.
I have been trying to root so I can get the tethering app, and custom roms, etc. When I attempt to connect any computer in my house (windows 8,7) to my in fastboot mode HTC, windows pop up saying... The USB device that you have connected has malfunctioned. It shows up in device manager with a yellow arrow over it. I've tried installing HTC sync, uninstalling that, installing pdanet drivers, updating in device manager, manually updating in device manager from android SDK and pdanet directories, tried usbdevview, tried switching cables, USB ports, everything. Any suggestions? I'm at a loss of what to do. Adb works when booted up though. Most annoying problem ever.
Boot into windows 7 uninstall htc manager and it will ask "want to remove all drivers with it" or something like that, click yes then from there install latest HTC manager from HTC site, once installed plug in Phone and HTC manager should give proper drivers
Related
Hello everyone
Great forum. Was able to root/nand unlock and flash DC with ease from all of the information here, even with the EVO being my first smartphone. Thank you all.
Now my question is about trying to get the HTC Sync to work with my Windows Vista. I have Home Premium and nothin I have tried is working. The computer sees the HTC and I have tried several drivers, but it will not initialize the driver and HTC Sync won't connect. I can run as a HDD and that works fine, but trying to sync or charge only will not allow me to run CMD tools.
I have the beautiful Scetched Android boot image through using a root file manager, but would like to create a custom splash screen.
And I guess I need to sync to flash.
Any ideas?
Thank you
Criim
Are you running the latest version of the software? Haven't heard any specific issues with Vista 32. Also check that you aren't using any kind of extension cable between your computer and your USB cable. Try another USB port as well.
Here's a link to HTC Sync:
http://www.htc.com/us/support/evo-sprint/downloads/
Edit: Also, just to make sure, you are not using HTC sync to apply a custom boot video right? Cause as far as I know, you don't use it for that. I've never used HTC sync for anything other than the USB drivers for ADB. I thought once you made the video that you applied it via either a ROM image or by uploading it using ADB, HTC SYNC is just a backup/syncing program for the phone.
Sirchuk said:
Are you running the latest version of the software? Haven't heard any specific issues with Vista 32. Also check that you aren't using any kind of extension cable between your computer and your USB cable. Try another USB port as well.
Edit: Also, just to make sure, you are not using HTC sync to apply a custom boot video right? Cause as far as I know, you don't use it for that. I've never used HTC sync for anything other than the USB drivers for ADB. I thought once you made the video that you applied it via either a ROM image or by uploading it using ADB, HTC SYNC is just a backup/syncing program for the phone.
Click to expand...
Click to collapse
It is the USB cable that came with the EVO plugged right into the computer and have tried 2 different slots. I am not really trying for the sync. It is just a good indicator for if the driver is working correctly, which it isn't for some reason.
I just wanted it to connect so I can run commands at the CMD prompt.
I already have the boot video and root/nand unlocked through file managers and the term emu. Now I want to flash a new splash screen, but to do that I think I *have* to flash it from the PC. If you know of a way to do it in some other way, I'd love to hear how.
Going to take a nap, but was thinking about trying to uninstall my AntiVirus, just in case one of the services was screwing with the driver. I had it turned off, but it might have had a service that was still there.
Criim
Edit:
Well I tried unistalling my AVG, rebooting into safe mode to remove any instances of the HTC driver, and then did a fresh install of the above file. Still shows an error in the device manager with my EVO plugged in.
"Windows cannot initialize the device driver for this hardware. (Code 37)"
I even tried to plug it into all 8 of my USB slots just in case.
I'm stumped.
Criim
I'm having the same problem. I just rooted my Evo and now I can't connect to HTC Sync at all. Device manager shows "My HTC" installed properly. Evo connects to pc fine but times out when trying to connect to HTC Sync.
I've tried downgrading to HTC Sync 2.0.31. I'm currently trying with 2.0.40 with same results. Nothing.
I'm trying to root my HTC Desire but falling at one of the first hurdles: I'm not able to install the driver software, I see the following error:
hxxp://i.imgur.com/5n720Wi.png
I'm running Windows 8 64-bit, and I'm trying to follow the steps to root as described here: androidforums.com/desire-all-things-root/300866-guide-rooting-htc-android-2-2-1-lower-unrevoked-windows-updated-20th-december-2012-a.html
I've installed HTC Sync and uninstalled HTC manager, and uninstalled Dropbox. I can connect to the Desire via USB both in HBOOT (with a successful USB connection message) and in regular Android OS.
I experimented with a couple other drivers - "Universal_Naked_Driver_0.72.zip" and "Acer_A1.win8.usb_drivers.x86_x64.rar" I found mentioned elsewhere.
Are there other drivers available? Any other advice for me to root this for the first time?
I have posted sometime earlier workaround to get it working on Win8, search.
Edit:
http://forum.xda-developers.com/showthread.php?t=1961823&highlight=windows+8+drivers
outofbandii said:
I can connect to the Desire via USB both in HBOOT (with a successful USB connection message) and in regular Android OS.
Click to expand...
Click to collapse
That's not right. Because your screenshot shows an Android 1.0 Device and this means the Desire isn't connected correctly.
Uninstall ALL about HTC and Desire. start the device manager and there activate in the options show disabled Device. Than you look in EVERY directory for Android, Desire, HTC. And remove the Drivers. right klick, remove and than yes and make sure if there is a option that says complete delet the driver say yes.
For Fastboot drivers:
Start Desire in Fastboot, and than you connect to the PC. Normaly Win 8 searches for Drivers. Than it says nothing found. Try in the Device Manager right Klick on Android 1.0 - If there is something about HTC Bootloader with an ! than you have an diferent problem - and research for drivers -> Internet. Than it normaly should work. If not download these drivers directly from unrevoke.
http://unrevoked.com/rootwiki/doku.php/public/windows_hboot_driver_install directly from unrevoked.
and go to device manager, install drivers from PC. Also here make sure the unknown device is an Android 1.0 if the name is different pls tell us.
For Normal use:
after Fastboot works, you download the newest HTC Sync for Desire: http://www.htc.com/de/support/news.aspx?p_id=312&p_name=htc-desire
Ok run the installation BUT After you startet setup it says something like there are a few things missing befor installing. These are HTC Driver, something about Adobe, install these. After that the installer ask for some agreements for HTC Sync now you cancle the install, because all you need are the drivers and they are now installed. It should work now.
If there are some more problems let me know. I had some trouble with the ADB and fastboot drivers a week ago, too but now it works
Hi there.
I picked up a refurbed Incredible 2 (running 2.3.4) and am trying to get it to connect to PC so I can move files across between the PC and either internal memory and/or microSD cards. I'm having no luck on Windows 7.
I changed the Default Connection Type from Charge Only to Media Sync / Disk Drive / HTC Sync (after installing the HTC Sync software - NOT the HTC Sync Manager, which apparently only supports the newer phones) to no avail. I've tried them all, and they all have the same issue. I've done this both with and without USB debugging checked, and with "Unknown Sources" ("allow installation of non-Market apps") checked. I've also tried uninstalling Sync, installing Sync Manager, trying again (no change), and then reversing it (uninstalling Manager, and reinstalling Sync) - again, no change. Sync does not see the phone while connected and in "HTC Sync" mode via the Default Connection Type (or anything else).
When I plug the phone in to the PC the PC shows a "USB Device not recognized" and sometimes I will get a "Driver did not install successfully" message. Device Manager is showing one Unknown Device with a "!" issue under the USB controllers category I'm assuming is the problem. There is also nothing showing up under the Disk Drives category in my Device Manager other than my hard disk, even though some of the guides I'm looking at say I should have something related to the phone in there.
I've tried connecting it with 2 different USB cables, just in case the one that came with it was not fully functional. I've used the second cable for data transfer in the past, so it should work. No difference.
I've restarted several times, with and without the microSD card installed. I've tried unmounting and remounting the card as well, no difference.
Am I missing some kind of Win7 drivers for the Incredible 2 that are not installed automatically and/or with the HTC Sync install? I've seen some references and links to HTC drivers that are apparently not on the HTC site, but I am very leery of downloading an .EXE from a random website and just installing it to see if it works. I'd think if this was necessary, it would be on the HTC site.
Anyone know what gives here? I can't think of anything else to try.
Am I a complete newb here, or is this potentially an issue with the refurb'ed phone?
Thank you very much for any assistance!
I use the driver linked on the revolutionary.io site (http://downloads.unrevoked.com/HTCDriver3.0.0.007.exe) and I have never had an issue.
Sent from my DInc2...
update
Hi there.
I attempted this, but still no change. Do you know where this installs the drivers to, so I might try to manually point the Device Manager "Unknown Device" to them?
When I try to update the driver via Device Manager, however, it is telling me the following:
"Windows encountered a problem installing the driver software for your device.
windows found driver software for your device but encountered an error while attempting to install it.
'Unknown Device'
Windows has stopped this device because it has reported problems (Code 43)"
Thank you for any further assistance or ideas.
Doesn't matter where you place them but you'll need to go to control panel/system/device manager find the device with the issue and select update driver.... Then it should be recognized
Sent from my HTC Droid Incredible 2 using xda app-developers app
OP - do you have any other USB device drivers for other smartphone(s) installed on your PC? If so, uninstall all of them and reboot it clean.
Assumed that you are running VZW stock software - phone isn't rooted ?
Is your HTC Installer running this version - 3.0.0.007 - that's mine (have it running on W7 Pro and Ultimate on desktop & 2 laptop, no problems for me - I also have it running Win 8.
Uninstall HTC Installer & reboot - without connecting the phone. Turn off firewall & antivirus on your PC temporary, reconnect the phone & follow the prompts to reinstall HTC drivers. Once it's done, disconnect the phone & power down the computer.
Restart the PC and then reconnect the DI2 to it, hopefully - it will recognize the phone and allow you to connect & recognize the mSD card for data transfer, etc.
Please post any specific error messages as you see them. Good luck.
A common cause of "unrecognized USB device" is a bad cable. Try another. Or, try a different USB port on your PC.
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
me too, need help
Tethering & Internet Pass Through
I have installed the latest version of HTC Sync Manager for my Desire 816 on Windows 7 and tried it on Windows XP as well.
When I connect my device for the first time after that,the drivers install automatically.
My system is recognizing the phone as a mass storage device.
But when I select the 'Internet pass through' connection type, it doesnt connect and after some time gives the error as
"Either you dont have the latest HTC drivers or ,,,,,,,,,,,,,,please get latest drivers by intalling latest HTC sync manger from the website"
I have tried to uninstall and re-install the HTC sync manager several times but had no success with Internet Pass through.
Might be the issue with the drivers,cant understand the reason.
Can anyone help me out with this.
I have also the same problem.
StarKnife said:
Hi, My HTC Desire 816 is about 2 weeks old. I've had problems connecting the device to my personal computer (running Windows 7). I've reinstalled HTC Sync Manager several times, turned on USB Debugging, and even switched cables and ports but to no avail. When I try to update the driver, Windows faces an error saying it's unauthorized to install the driver for the device. However, the device connects perfectly to my office laptop also running Windows 7. I am able to transfer files on that system but not on my personal computer. The HTC website also has been of no help, except for asking to reinstall HTC Sync Manager. Please help. Thank You.
Click to expand...
Click to collapse
I am pretty sure that you guys have already tried all those, but just wanted to remind you all again as a benefit of doubt. HTC sync manager will install the required drivers usually, but in some cases due to firewall or any antivirus systems within our computer, only few files will get installed and other will get blocked. The best way to tackle this problem is to follow the below steps
1. Uninstall the HTC related drivers if installed partially previously.
2. Reboot the system - which is must
3. Then turn of your firewall or internet security or antivirus on your computer for 10 min or more
4. Connect the HTC 816 to computer using the different USB port that is not used before. (Every new USB port needs installing drivers. So hopefully this might help)
5. Install the HTC sync manager
Hopefully it should recognise. If not, try following the same steps with different USB cable.
Hit thanks if I helped you so that I will know the above steps worked for you guys too as they did work for me personally. All the best.
OMG... finally got it working. I installed HTC Sync Manager again and decided to run it and see what happened. While it was scanning for music on my computer windows installed the drivers. More than once it seems.
Now I need to know if I can uninstall Sync Manager but keep the drivers. It keeps opening up and I don't know if it's safe to flash recovery if that's going to happen.
Flashed TWRP successfully and made my back up.
--------------------------
OLD NEWS BELOW:
Here's the deal... I just flashed the 3.x RUU so I'm stock but I'm unlocked and s-off. I'm trying to flash TWRP via fastboot so I can get a custom ROM on here. I turned on USB debugging on the phone.
First of all, that stupid HTC Sync manager keeps trying to install and I don't know how to stop it. Googling has not helped with this.
Second, I can't get the device to be seen in adb, or at least not online. I seem to be going backwards with all the steps I have taken to try to get this to happen.
I'm using dotatt's adb package. When I attach the phone while it is off windows looks for drivers and usually fails. One time it seemed to work and adb saw the device but then when it boots up that Sync Manager wants to install so I decline. Then my phone was seen but listed as offline.
So I tried uninstalling all HTC things on my computer and reattach phone. Didn't help anything. I tried installing the HTC Sync then uninstalling it thinking I would get the drivers, no go.
I grabbed these Universal ADB drivers http://www.koushikdutta.com/post/universal-adb-driver linked to from a twrp page here https://twrp.me/devices/htconem9.html
Nothing lists as a device in ADB at all now.
My windows Device Manager shows "Unkown Device" under "Other Devices" with no driver listed.
Tried this:
[TOOL] [WINDOWS] ADB, Fastboot and Drivers - 15 seconds ADB Installer v1.4.3
http://forum.xda-developers.com/showthread.php?t=2588979
Still not working.
ACK! Can anyone help me out?
Is there still an issue with using usb 3.0 ports? I feel like I heard something about that way back when.
That's pretty much how it's always been. Best way to get the appropriate drivers is to install HTC sync, let it do its thing, reboot the PC, then uninstall HTC sync without removing the drivers. To the best of my knowledge, been that way since at least the days of the Incredible, if not before. At least it's how I've always gotten the drivers to use adb.
Yeah I remember that from the Rezound, which is why I did that, but it seems that the drivers didn't actually get installed this time until I let HTC Sync Manager start running and scanning my computer. That's when I saw the message that it was looking for drivers and twice it told me it installed them.
I would think it would have them installed during the 'actual' installation process. So I guess I just uninstalled prematurely. Seems weird. But it's working now so all good.