[Q] My Note2 died with no warnings !! - Galaxy Note II Q&A, Help & Troubleshooting

Sorry guys, I have a serious problem here.
I've had my note 2 for months now and I got to bed yesterday at night, got up this morning to find it completely not responding with a black dead screen. I thought the battery is empty, connected the charger, but a battery sign appears in the middle with a loading sign and nothing else.
Tried to use the "three button" recovery mode but not responding too.
Would anyone please tells me what happened and what shall I do?

Red LED light comes when you press power button?which firmware version you r using u remember?

dr_mastermind said:
Sorry guys, I have a serious problem here.
I've had my note 2 for months now and I got to bed yesterday at night, got up this morning to find it completely not responding with a black dead screen. I thought the battery is empty, connected the charger, but a battery sign appears in the middle with a loading sign and nothing else.
Tried to use the "three button" recovery mode but not responding too.
Would anyone please tells me what happened and what shall I do?
Click to expand...
Click to collapse
tr ygoto download mode then flash firmware through odin

jdomadia said:
Red LED light comes when you press power button?which firmware version you r using u remember?
Click to expand...
Click to collapse
The red light yes comes but the screen remains black..
and sorry I cannot remember my firmware version.

can u enter to the download mode?

Google this: sds note 2. This is your situation.
Sent from Galaxy Note 2 via paid Tapatalk

^he means this http://forum.xda-developers.com/showthread.php?t=2093599
Sent From My Note 2.

csccsc said:
tr ygoto download mode then flash firmware through odin
Click to expand...
Click to collapse
I cannot access to download mode by "three button" method. Is there any other way to get to it?

If you have warranty than don't try anything,go to samsung service center & get it repair.

csccsc said:
can u enter to the download mode?
Click to expand...
Click to collapse
If I could I would have reset to factory settings but I can't.
kkapoorr said:
^he means this http://forum.xda-developers.com/showthread.php?t=2093599
Sent From My Note 2.
Click to expand...
Click to collapse
I couldn't understand anything from this. I'm not a developer and it seems hard to me to understand it
jdomadia said:
If you have warranty than don't try anything,go to samsung service center & get it repair.
Click to expand...
Click to collapse
Actually I'm out of warranty :crying:

go to download mode... if your "model number:" is empty then u have sds... nothing to do
Btw, why are u out of warranty phone is 6 months old only?
In Samsung service center a motherboard replacing is $300 without warranty

Or try to hold the power button until the boot logo shows up
It might just be a dead sleep
Sent from my GT-N7100 using Tapatalk 2

almaalma74 said:
go to download mode... if your "model number:" is empty then u have sds... nothing to do
Btw, why are u out of warranty phone is 6 months old only?
In Samsung service center a motherboard replacing is $300 without warranty
Click to expand...
Click to collapse
Someone bought it for me while he was abroad. I'm in Egypt now.
You mean to fix this I have to change the motherboard??
edwinpang said:
Or try to hold the power button until the boot logo shows up
It might just be a dead sleep
Sent from my GT-N7100 using Tapatalk 2
Click to expand...
Click to collapse
Nothing appears.

dr_mastermind said:
Someone bought it for me while he was abroad. I'm in Egypt now.
You mean to fix this I have to change the motherboard??
Nothing appears.
Click to expand...
Click to collapse
How can warranty expire after 7 months? You should at least have one year warranty i presume.That motherboard is gone my friend, it happens suddenly and is software caused. Only a new motherboard can revive your phone, it happened to me too.

gee2012 said:
How can warranty expire after 7 months? You should at least have one year warranty i presume.That motherboard is gone my friend, it happens suddenly and is software caused. Only a new motherboard can revive your phone.
Click to expand...
Click to collapse
thanks.. I should have bought it from a local store. I've lost my phone and to fix it it will cost me again.

dr_mastermind said:
thanks.. I should have bought it from a local store. I've lost my phone and to fix it it will cost me again.
Click to expand...
Click to collapse
Why the &%&$ did you buy it abroad?I wanted to buy it from Amazon too ,but as soon as I finded that it has no warranty(internatinal) I decided to buy it from a Romania retailer..Feel sorry for you.But at least from what country?It must have a warranty .

DonSpeedy7 said:
Why the &%&$ did you buy it abroad?I wanted to buy it from Amazon too ,but as soon as I finded that it has no warranty(internatinal) I decided to buy it from a Romania retailer..Feel sorry for you.But at least from what country?It must have a warranty .
Click to expand...
Click to collapse
I thought it something like this would never happen. Who can ever imagine that an error like this would occur and Samsung doesn't fix it.
Although all reviews said that updating firmware would fix this error but I have to say that I've already updated my device to the last update and the murderer was still there.
Guys, the battery logo appears on screen when I connect the charger. Does this happen normally with SDS?

dr_mastermind said:
I thought it something like this would never happen. Who can ever imagine that an error like this would occur and Samsung doesn't fix it.
Although all reviews said that updating firmware would fix this error but I have to say that I've already updated my device to the last update and the murderer was still there.
Guys, the battery logo appears on screen when I connect the charger. Does this happen normally with SDS?
Click to expand...
Click to collapse
You still haven't mentioned if you tried getting into download mode. Pls confirm.
Sent from my GT-N7100 using xda premium

bushako said:
You still haven't mentioned if you tried getting into download mode. Pls confirm.
Sent from my GT-N7100 using xda premium
Click to expand...
Click to collapse
Yes sir I tried & nothing happens. But when I do so while connecting the charger, the battery logo disappears after 6 seconds of continuous pressing and red LED blinks.
Any ideas??

dr_mastermind said:
Yes sir I tried & nothing happens. But when I do so while connecting the charger, the battery logo disappears after 6 seconds of continuous pressing and red LED blinks.
Any ideas??
Click to expand...
Click to collapse
Nothing happens, it is strange. Power + HOME + Vol Down after choose Vol Up... If u have SDS it should work - you can solve nothing, but you can reach the Download Mode almost in every situation... - If you have SDS "model name" (first line) will be empty - in normal case it shows "N7100", Odin won't work, it will say something PIT error.

Related

I Think I Bricked My Phone.. Any Advice?

Hey guys . I Picked up a three month old galaxy this morning. I have had problems rooting before but always managed to fix them but this I cannot figure out. Here is exactly what I did and what happened.
1.First I rooted my phone using GalaxyS3RootUSCanadaMac.
2. Downloaded the following, superuser, ezunlock, and rom manager.
3. Flashed clokworkrecovery through rom manager.
4. Unlocked the bootloader with ezunlock
5. Tried to reboot into recovery via clockwork and it would just hang and never reboot.
6. Decided to do a restart , so I clicked power on the right hand side and selected restart.
7. Fell asleep and woke up to a dead phone.
I cannot get it to boot at all , not even in download mode. I get no lights or vibrations when trying to boot. If I remove the battery and hook the usb cord in I get a red light at the top but not with the battery in.
Any info on what I might have done wrong or what I can try to do to fix it would be great.
Thanks in advance guys.
bftiedt said:
4. Unlocked the bootloader with ezunlock
Click to expand...
Click to collapse
This is completely inapplicable to the i747m, and the reason your phone's bricked.
Unless you can somehow get into download mode, you're going to need a JTAG to recover it.
bftiedt said:
Hey guys . I Picked up a three month old galaxy this morning. I have had problems rooting before but always managed to fix them but this I cannot figure out. Here is exactly what I did and what happened.
1.First I rooted my phone using GalaxyS3RootUSCanadaMac.
2. Downloaded the following, superuser, ezunlock, and rom manager.
3. Flashed clokworkrecovery through rom manager.
4. Unlocked the bootloader with ezunlock
5. Tried to reboot into recovery via clockwork and it would just hang and never reboot.
6. Decided to do a restart , so I clicked power on the right hand side and selected restart.
7. Fell asleep and woke up to a dead phone.
I cannot get it to boot at all , not even in download mode. I get no lights or vibrations when trying to boot. If I remove the battery and hook the usb cord in I get a red light at the top but not with the battery in.
Any info on what I might have done wrong or what I can try to do to fix it would be great.
Thanks in advance guys.
Click to expand...
Click to collapse
** After some more reading I realize That att bootloader is not locked. So since I ran the ezunlock app im guessing that my problem ... Any suggestions?***
smelenchuk said:
This is completely inapplicable to the i747m, and the reason your phone's bricked.
Unless you can somehow get into download mode, you're going to need a JTAG to recover it.
Click to expand...
Click to collapse
Any suggestions n how to get into download mode? Also I have a usb JTAG from programming cable boxes but Im not sure if it will work?
I believe I read about someone else who used this. The unlocker is made for the Verizon variant. You will need JTAG service to get your phone up and running.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
ih8mydroid said:
I believe I read about someone else who used this. The unlocker is made for the Verizon variant. You will need JTAG service to get your phone up and running.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Yes I seen that. The phone is still under warrant so I am sending it in to Samsung . I seen another thread where the same thing happened and it was warrantied so I'm hoping I get lucky. Thanks guys for all your help
bftiedt said:
Yes I seen that. The phone is still under warrant so I am sending it in to Samsung . I seen another thread where the same thing happened and it was warrantied so I'm hoping I get lucky. Thanks guys for all your help
Click to expand...
Click to collapse
That's fraud big time! If you would have read up you wouldnt be in this situation. In all honestly I hope you have to come out of pocket because stunts like this is what makes those who do have REAL problems with their phone get the run around from companies.
Sent from my SAMSUNG-SGH-I747 using xda premium
Looks like Samsung has come through and is going to warranty it. It was repaired today by having the board replaced. Hopefully I will have it back next week.
bftiedt said:
Yes I SAW that. The phone is still under warranty, so I am sending it in to Samsung. I SAW another thread where the same thing happened and it was warrantied so I'm hoping I get lucky. Thanks guys for all your help
Click to expand...
Click to collapse
903tex said:
That's fraud big time! If you would have read up you wouldnt be in this situation. In all honestly I hope you have to come out of pocket because stunts like this is what makes those who do have REAL problems with their phone get the run around from companies.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
That's not fraud? That's called a warranty
Sent from my SPH-L710 using xda premium
Wow. Why can't they people read?? This is the reason companies don't want to to warranty anything because of crap like this.
r.suchil2 said:
That's not fraud? That's called a warranty
Click to expand...
Click to collapse
Which he voided the moment he rooted his phone.
Well getting my phone back today. Thanks for the warranty comments negative nancy.

[Q] Note bricked / died by itself?

My note is about 6 months old and rooted since I got it. Was using it yesterday at work. A couple house later at home when I pulled it out it was dead.
doesnt boot on power button press
doesnt react to "vol+/menue/power"
doesnt react to "vol-/menue/power"
nothing detected when connecting to the laptop
coneccting to the charger does absolutely nothing
The only sign of life is a red led that weakly blinks every 7-8 seconds.
Are there any options other than taking it in to the service center?
Thanks for any help!
MutantWizard said:
My note is about 6 months old and rooted since I got it. Was using it yesterday at work. A couple house later at home when I pulled it out it was dead.
doesnt boot on power button press
doesnt react to "vol+/menue/power"
doesnt react to "vol-/menue/power"
nothing detected when connecting to the laptop
coneccting to the charger does absolutely nothing
The only sign of life is a red led that weakly blinks every 7-8 seconds.
Are there any options other than taking it in to the service center?
Thanks for any help!
Click to expand...
Click to collapse
Try starting the phone with some other battery. It might be due to battery problem.
Incase it doesn't change anything, then the only way is to send it to service center.
Its SDS . Sudden Death Syndrome . Mostly all phones on 4.1.1 affected this. On 4.1.2 its fixed. You might be on 4.1.1. Only solution - Its motherboard should be replaced.
Sent from my GT-N7100 using xda premium
Thanks guys, its with the service center now!
Could you please tell us on which android version was your note 2?
Delux9364 said:
Could you please tell us on which android version was your note 2?
Click to expand...
Click to collapse
Wish I could be certain but I believe 4.1.1 How can I find out now that it is dead???
In any case the service center just advised that they will replace the motherboard under warranty.
Got my note back with the explanation that the motherboard was replaced.
Only problem is that its now back on the Saudi Arabian ROM and will have to go through the whole flashing and rooting and................. but at least its alive even though Oding doesnt reconize it in download mode so will have some research to do.
Mine just got the similar symptom yesterday, but it even doesn't have weekly led blinking.
MutantWizard said:
Got my note back with the explanation that the motherboard was replaced.
Only problem is that its now back on the Saudi Arabian ROM and will have to go through the whole flashing and rooting and................. but at least its alive even though Oding doesnt reconize it in download mode so will have some research to do.
Click to expand...
Click to collapse
Did u chk with eMMC brickbug app for version?
jdomadia said:
Did u chk with eMMC brickbug app for version?
Click to expand...
Click to collapse
My Note 2 also was succumubed to the same symptoms as your's and it's mother board also got replaced.I checked it then eMMC brick apk and it shows insane chip.The only thing we have to do now is to take precaution to be in the latest firm ware and recovery which is SDS patched.Luckily the latest stock firm wares and kernels are SDS patched.
yes checked the returned note and still have the insane chip and 4.1.1
but I have another bigger problem. the returned note with the new motherboard is not detected by Odin in download mode. I intended to flash a non Arabic pre-rooted ROM but no luck. for a week now researching to find a solution but have not managed it yet.

ZL doesn't boot after root

So, me and a friend of mine tried to Root my brand new Zl ( model no. c6502 ) after that, whenever I try to turn it on (without a charger), the device vibrates, Sony logo appears and then shut off itself. With the wall charger, right after I plug the USB cord, the LED Notification turn on in the red color, Sony logo appears again and then resets, but with another thing, after reseting the device enters in some kind of boot-loop and it simply don't stop. After I had all this headache, I tried to use both Sony Update Service and PC Companion in order to restore the "original" rom, with no success by using SUS, but with PC Companion, although, by holding the OFF button until it vibrates 3 times and then try to turn it on by pressing Vol-Up + Power Button with the charger plugged in, I managed to make it boot. The only problem is, if I take the Charger cord out, the device simply shut down, recreating the whole problem again...
My ZL is currently without BLU ( BootLoader Unlocker ) along with the original Rom installed directly from the PC Companion.
I'm worried because it looks like some hardware issue or a problem with some kind of file that assist the device in it's boot...
Besides me, is there anyone that had the same problem as mine and know how to fix this issue? Can any of you guys help me, please?
Thank you so much for the attention
Which batch your xzl?13w?
Sent from my C6503 using xda premium
riyoshadqi said:
Which batch your xzl?13w?
Sent from my C6503 using xda premium
Click to expand...
Click to collapse
I'm sorry, I didn't quite get what you said, can you explain to me?
tsuyoshikoike said:
I'm sorry, I didn't quite get what you said, can you explain to me?
Click to expand...
Click to collapse
You can check build date behind the black paper that is under the simcard compartment
Sent from my C6502 using xda premium
riyoshadqi said:
You can check build date behind the black paper that is under the simcard compartment
Sent from my C6502 using xda premium
Click to expand...
Click to collapse
I don't know if this is the same thing, but yes, I do see something like 13w18
Something similar happened to me, I fixed it by pressing the OFF button and let it go when the phone vibrated, by OFF button I mean the one that is under the cover with the sim and sd card
maferrario said:
Something similar happened to me, I fixed it by pressing the OFF button and let it go when the phone vibrated, by OFF button I mean the one that is under the cover with the sim and sd card
Click to expand...
Click to collapse
But you managed to make it work after only vibrating once? or after the three times?
So...After struggling with my phone for what now...5 days, now i'm having the same problem from a guy that I say these past days. While out of the Wall Charger, Sony logo appears but it doesn't boot. With wall charger, it boots, Android starts and everything works just fine, until you take it off from the charger, working for like...2 seconds, it turns off...
I think that I'm almost fixing it XD
Is anyone having the same problem as mine? Anyone who actually made it work? Please, share with us how? xD
P.S.: I'm still trying to figure it out, but help is greatly appreciated :laugh:
Anyone? D:
If flashing new rom can't help, I advise you to get a warranty. There is one guy here having that similar problem, he tried so many method to fix but to no avail. To save ur time just claim the warranty.
Ur problem seem to related with power source which related with battery.
Sent from my Z10 using Tapatalk 4
butatx said:
If flashing new rom can't help, I advise you to get a warranty. There is one guy here having that similar problem, he tried so many method to fix but to no avail. To save ur time just claim the warranty.
Ur problem seem to related with power source which related with battery.
Sent from my Z10 using Tapatalk 4
Click to expand...
Click to collapse
I have a little problem...I bought my Xperia ZL in US territory, so technically I have US waranty but I live in brazil and the warranty will not be able to cover it.

SOLVED: HELP NEEDED!!! Note 2 wont turn on. BadgeProvider and Samsung has stopped!!!!

As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Also to add to this, yesterday when I was taking the phone's battery out and in the phone would start booting by itself. Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
1shotsniper said:
Could this be a power button issue? I've only had the phone for about 10 months and never dropped it without the otterbox defender series on it.
Click to expand...
Click to collapse
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
From that statement above, having the otter box doesn't mean you'll be protected against drops. Yes it'll protect the phone but still suffered inside the device! I had a friend crack his screen on the corner, with an otter box on with one drop!
Now back to the phone:
Since you can get into recovery have you tried a factory data reset to see if that fixes your problem..
Just my 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
He said that he can't get into recovery mode. He said it won't turn on at all.
mrtopdog2000 said:
He said that he can't get into recovery mode. He said it won't turn on at all.
Click to expand...
Click to collapse
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I plan to read all responses as soon as I can because I'm in dire need of help. The phone WILL NOT turn back on. The first day I had the problem it gave me the "BadgeProvider" has stopped working and also the "Samsung" has stopped working error messages. The only thing that was responsive was responsive was my notification bar. I could slide it down turn wifi on and off etc from there but when I hit the setting button on the notification bar it would not open up the settings immediately and there was maybe a 2 minute delay (I walked away from the phone and came back to it) and it would finally open it up but giving me the 2 error messages "BadgeProvider" and "Samsung" has stopped working. Read online that clearing the BadgeProvider data under "Application Manager->All->BadgeProvider" would fix this issue so thats what I did. Wallah it worked fine.....fell asleep without my phone on the charger and it died but I have 5 batteries so who cares. Woke up noticed the phone was dead then I swapped batteries (OEM Samsung battery). Tried to turn it on and it will not turn on. Tried putting it on the charger (even though it should be a freshly charged battery) and the red charging light will not even come on. Tried to boot into recovery mode and still unresponsive.
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
True, true.....Or, they post the same question in five forums....lol.
What do you guys think about using Odin? Can he get into the phone if it won't go to recovery? Can you install TWRP or CWM, they may automatically set the phone to restart in recovery mode? Just some thoughts....I am not a dev., just an avid user.
Something here might help as well. :
http://forum.xda-developers.com/showthread.php?t=2052779
Keep us posted on what you try, and your status. Good luck.
Also if it helps any, I have had my phone restart by itself randomly way before rooting it. After rooting I still had the restarts just as I have always had (maybe once every 3 weeks). Rooting it gave me no errors at all and it has been working fine for months being rooted. Not sure if letting you guys know of the restarting issue is going to help anything but I'm telling you all I know to try to debug this issue.
1shotsniper said:
As of now I CANNOT boot into revovery mode, turn on the phone in any way, get the charging light to come on when plugged in (I have 5 other batteries plus an external battery charger so its definitely not truely dead battery wise), I cannot get the phone to do anything what so ever. Tried removing external storage from it, tried removing sim, tried 5 different fully charged batteries and nothing.
Anyone that can give me some insight on what the problem may be and a possible solution I would greatly appreciate it.
Click to expand...
Click to collapse
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
1shotsniper said:
As the title reads my Note 2 will not turn on. It will not go into recovery mode. I have 5 batteries and none of them are working. Yesterday I got 2 weird messages that "BadgeProvider" and "Samsung" has stopped. The phone started acting weird by not letting me use anything but the notification bar. I couldn't even turn it off using the power button. I removed the battery and reinserted the battery a couple of times and still it didn't work only letting me use the notification bar. Finally it started working for some random reason and I restarted the phone and all was well.
I'm so use to having 5 batteries that I did not have the phone on the charger last night and it died. Now the phone will not turn on at all. Not into recovery mode. Not normal mode. It is totally unresponsive. Tried rapidly touching the contacts with the battery contact and nothing. What can I do to get my phone working????????????
Click to expand...
Click to collapse
Bajanman said:
It was turning on if you read the whole post!!
Hey I try to help here, but most of the time the people never come back to check to see if they got a response.
Me 2¢®
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
dmxinc said:
So there is no power at all, not even a loop. I had a similar problem with a LePan tab, but when I plugged it into my laptop via USB, it would start.....Sorry. Sounds hardware....
Good luck
Click to expand...
Click to collapse
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
mrtopdog2000 said:
I did read the whole post, hence my reply. Towards the end of his post, he says that the phone won't turn on at all. Maybe you should read the whole post.
Click to expand...
Click to collapse
Yes I understand that. And let me tell ya I did read the whole thing lol.
You don't read the OP you miss everything...
1shotsniper said:
Thanks man. I'm thinking it's hardware too. Herd of motherboard problems early on with this phone that would cause it to randomly shut off and not come back on.
Has ANYONE had any experience with samsung repair centers???? Do they care if the device is rooted even if its a known hardware issue?
Thanks for any help
Click to expand...
Click to collapse
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
I've read a few people having that problem with the phone randomly turning off.
[Q] did you get the phone New or used? If its used you have a lot of people out there selling devices with problems that they couldn't fix! FYI
#2
Does it get recognized by the PC?
When you plug it in? If so then you should be able to try the Kies recovery!
If not then kies won't help..
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
I brought it directly from AT&T new. And nope. Tried pluggin it into the PC and not recognized. Tried Kies and Odin and neither had any affect. The phone is just completely unresponsive now.
Thinking about trying to take it to Samsung before AT&T so I can try to miss the deductible.
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
gregsarg said:
Remove the battery ...then plug the device in to USB connection with your PC...
Then attempt to boot the phone into download mode..
If successful ....then immediately push the rooted stock rom from Mr. Robinsons thread in the development section...
If no download mode exists while attempting boot with the battery removed ...then the likelihood of device damage is high...
This of course does not rule out the possibility of a stuck power button ...but that hardware failure generally presents a repeated and uncontrolled loop which in this case we are not seeing...
Odin mode failure generally means a defective or damaged Chipset...g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
1shotsniper said:
Thanks. Just tried it but still doesn't work. I'm going to try to bring it to Samsung repair center today. Hopefully they can fix/replace it very very soon....TODAY :crying: . Will update the thread of any useful info that I receive.
Click to expand...
Click to collapse
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Bajanman said:
Ok since you want to take it in to Sammy. And you did state you got it New from the AT&T store. Then you can take it into one of the DSC. (Device support center)
Check HERE:
http://www.att.com/esupport/article.jsp?sid=KB91429&cv=820#fbid=CS_QLPeF54-
Hopefully there's one in your area. I have one like 10 mins away from me
Hopefully they can help you get back up and running. No charge either. It's a warranty center. Member no Rom talk in there.. LOL:sly:
But if they can't get it to turn on you'll be getting another the same day. Takes about a total of 15 minutes and you'll be on your way with your new toy!! Yay and good luck to you. Lety us know what you're outcome is!
Just my 3¢® <_>
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Click to expand...
Click to collapse
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
1shotsniper said:
Thanks. There are a few in my area. Hopefully I don't get lost since I won't have a gps
Click to expand...
Click to collapse
You're welcome bruh... lol
on the GPS...
Sent from my SAMSUNG-SGH-I317 using Tapatalk
Got a new phone. It was a painless process. Just walk in play dumb and talk as least as possible. They never asked a question about rooting. I'm guessing because I seemed like an idiot . Going to let it do all the updates it can then going to root it tomorrow using CFroot.
Thanks all for the info.
Anyone reading this in the future let me know if I can help in anyway.
Glad you got a new device ..and for the record ...I personally believe you had a bad device from day 1...
Normally I would frown on anyone taking back a device that has been modded ...but I can see no evidence in your case that indicates your doing anything that would break your chipset ...
And I know that others feel the same way ...
You tried your guts out ...and the device just didn't act properly from day 1...
Please place a "Solved" in the thread title if you don't mind ...
That way ...everyone knows the issue has been corrected ..
Many thanks ...and....
Happy flashing ....g
Sent from my SAMSUNG-SGH-I317 using XDA Premium 4 mobile app

Question The device doesn't start

Hey guys... I'm having a problem with my brand new Pad 5. As soon as I received it and opened the box, I tried to turn it on, but it just flashes the first bootscreen (with "Mi" and "Android" signs) for 1 second or less and then shuts down.
I already tried to long press the power button, press the vol- and power button at the same time, vol+ and power button... And the result was the same with the boot screen flashing and nothing more.
Anyone else had the same problem? If yes, how can I solve this?
Did you charge it first?!
blackhawk said:
Did you charge it first?!
Click to expand...
Click to collapse
I left it charging for an hour after the first attempts to turn it on and nothing happened. I will leave it charging all night and in the morning we'll see if anything different happens... But it's so strange for me this kind of situation, never happened before
DOA
blackhawk said:
DOA
Click to expand...
Click to collapse
Do you think that there's some solution?
just return it or flash new firmware
lordnickoppo said:
Do you think that there's some solution?
Click to expand...
Click to collapse
Return it.
caubechandai said:
just return it or flash new firmware
Click to expand...
Click to collapse
I don't know how to do it (the firmware)... The device doesn't enter fastboot or respond to any command I knew... Return it maybe is the only option for me, but it will be a pain in the @$$, cause I bought it on Aliexpress and had to wait 30 days to receive it... The forum is (was?) my chance to avoid this headache
No sense buying broke phone... life has much worse surprises than this.
This just an inconvenience.
Take pictures before packing, double box it and insure it. Call the credit card company and explain what happened. Hopefully the seller won't cause any problems but... cover your ass-ets.

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