Related
A friend of mine broke their screen I ordered the parts from gounlock.com is there a good reference for repairing it?
Sent from my Galaxy Nexus using xda premium
Only place I can think of is ifixit.com but I'm not sure how detailed they are
Sent from my Galaxy Nexus using xda premium
Is this what you purchased?
https://www.gounlock.com/details.php?itemId=7607
seems really expensive. Ifixit has a teardown that'll help with your repair.
yes thats what i ordered thanks for the reply yeah a store was offering to fix it for 350
nabzilla1990 said:
yes thats what i ordered thanks for the reply yeah a store was offering to fix it for 350
Click to expand...
Click to collapse
I have to replace my screen as well on my Galaxy Nexus (See: http://forum.xda-developers.com/showthread.php?t=1474979), so I was wondering if you could give me a recap on GoUnlock.com:
Did the replacement part work? Was shipping time acceptable? Were they shady?
reference about GoUnlock.com?
Zathman said:
I have to replace my screen as well on my Galaxy Nexus (See: http://forum.xda-developers.com/showthread.php?t=1474979), so I was wondering if you could give me a recap on GoUnlock.com:
Did the replacement part work? Was shipping time acceptable? Were they shady?
Click to expand...
Click to collapse
I'm also looking for reference about GoUnlock.com because I need to replace my digitizer. Anyone can say anything good or bad about them?
Btw Zathman, just in case, make sure you really want to change the full "LCD + Digitizer" package, which afaik is usually expensive. Maybe only the "touchscreen glass (digitizer)" is damaged, while the "displaying device (LCD)" that is behind could still be working fine (that is my case). LCD+Digitizer ~ $250, Digitizer only is ~$50.
found this online
http://www.reddit.com/r/GalaxyNexus/comments/qzefr/broke_my_lcd_last_week_sent_it_into_samsung_on/
They had samsung replace it.
Only 163, and they do all the work, plus shipping.
Sounds pretty good.
adlx.xda said:
I'm also looking for reference about GoUnlock.com because I need to replace my digitizer. Anyone can say anything good or bad about them?
Btw Zathman, just in case, make sure you really want to change the full "LCD + Digitizer" package, which afaik is usually expensive. Maybe only the "touchscreen glass (digitizer)" is damaged, while the "displaying device (LCD)" that is behind could still be working fine (that is my case). LCD+Digitizer ~ $250, Digitizer only is ~$50.
Click to expand...
Click to collapse
where can you get only the digitizer?
neotekz said:
where can you get only the digitizer?
Click to expand...
Click to collapse
Well, I guess it depends. For the RAZR some online shops seems to have sold it in the past, although now they are all out of stock (maybe there are a lot of RAZR screen broken... don't know).
Try searching for "digitizer" and the phone model on ebay, and google...
Aren't the glass and digitizer glued together in the nexus? If so, you have to get both. Only phones where they're separate can you swap digitizer separately.
bow chicka wow wow.
@rbiter said:
Aren't the glass and digitizer glued together in the nexus? If so, you have to get both. Only phones where they're separate can you swap digitizer separately.
Click to expand...
Click to collapse
Yes they are fused together in this phone, you can't get them separately. But hey on the plus side, no screen dust leakage!
Has anyone found a decent guide on replacing this screen? I've been looking all morning and found a few teardowns but nothing concrete. I have a cracked screen on my nexus and have a whole nother nexus i'm going to use as a replacement...
Thanks.
Botched Attempt, WHAT TO look out for
Botched Attempt, WHAT TO look out for
http://forum.xda-developers.com/gal...-glass-lens-replacement-t1946828/post51659636
Hello anyone,
where do i buy original white housing that manufactured from samsung?
there is one sell 30+ us at ebay with good quality, but i want an oem original from samsung itself. anyone know where can i order it?
can try DX or focal price.around USD$24?
but why get original?
just get a cheapo one with samsung logo over at Ebay.Cost i got is around $4-5USD.
hinata76 said:
can try DX or focal price.around USD$24?
but why get original?
just get a cheapo one with samsung logo over at Ebay.Cost i got is around $4-5USD.
Click to expand...
Click to collapse
Duh.. my black note housing is quite scratch and i need a replacement for it. And of course, for a long term using.
You can find them at CNN.CN
victorlht88 said:
Have a good time trying to disassemble your note.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
very easy to replace the back housing, i had to do it cause my bezel was scratched after dropping it. Bought a white one from cnn.cn and worked great had all the antenna's. 27 bucks and the white bezel looks pretty nice on the black phone. Probably took me 5-10 minutes to replace it. very easy to do.
Its just a battery housing why is there a need to remove everything?
takes me just 15 seconds to remove the battery housing and put on a new one.
hinata76 said:
Its just a battery housing why is there a need to remove everything?
takes me just 15 seconds to remove the battery housing and put on a new one.
Click to expand...
Click to collapse
That would be the battery door your talking about. I assume since he is looking for the housing he means the whole back plate and bezel.
ah...my bad..
I'm also looking to replace my housing. The sales associate dropped my phone after I paid for it and he wouldn't take responsibility because I gave him permission to show me the features. I bought it in HK and the return policy doesn't really exist there.
rcheung28 said:
I'm also looking to replace my housing. The sales associate dropped my phone after I paid for it and he wouldn't take responsibility because I gave him permission to show me the features. I bought it in HK and the return policy doesn't really exist there.
Click to expand...
Click to collapse
that is crazy, don't think I would've left the store without making a scene lol. Like i said you can search ebay or cnn.cn. They both have them, i bought mine from cnn because it stated that it had the antennae's. Very easy to replace about 8 screws.
http://www.youtube.com/watch?v=UFDr3PQMTxw
How is the condition of the "china" made housings? you can find the OEM or original ones. How does it compare to the original one?
I am just using my phone without a casing, and I just figured the original housing is my best case, when I've worn it out I'll just get a new housing.
rcheung28 said:
I'm also looking to replace my housing. The sales associate dropped my phone after I paid for it and he wouldn't take responsibility because I gave him permission to show me the features. I bought it in HK and the return policy doesn't really exist there.
Click to expand...
Click to collapse
what? if it was happened in the shop, don't you still have the warranty covering your phone?
didik.wahyono said:
what? if it was happened in the shop, don't you still have the warranty covering your phone?
Click to expand...
Click to collapse
There are two types of electronics in Hong Kong: Domestic and Imported.
Domestic would be Samsung devices specially fitted with Hong Kong firmware.
Imported would be devices fitted with another country's firmware, and shops in Hong Kong would flash a HK firmware onto it.
This was my case, I bought an imported version which was originally from India.
A HK firmware was flashed onto the phone which voided the warranty.
I can recommend for parts http://www.parts4repair.com/, they sdnd me working usb module and great service. They should have housing as well.
Sent from my GT-N7000 using Tapatalk 2
rcheung28 said:
I'm also looking to replace my housing. The sales associate dropped my phone after I paid for it and he wouldn't take responsibility because I gave him permission to show me the features. I bought it in HK and the return policy doesn't really exist there.
Click to expand...
Click to collapse
Still his problem under law,like if he crashed your car
Sent from the man hiding in your attic......
---------- Post added at 09:02 PM ---------- Previous post was at 08:57 PM ----------
xy7z said:
Hello anyone,
where do i buy original white housing that manufactured from samsung?
there is one sell 30+ us at ebay with good quality, but i want an oem original from samsung itself. anyone know where can i order it?
Click to expand...
Click to collapse
Is this really a good use of xda?
What happened to google?
People just seem to not bother trying to find things for them self.
Sent from the man hiding in your attic......
I have just ordered one "Samsung Galaxy Note Middle Cover Chassis Housing "..
Hop it would not be too difficult to replace it by myself...
cwm1127 said:
I have just ordered one "Samsung Galaxy Note Middle Cover Chassis Housing "..
Hop it would not be too difficult to replace it by myself...
Click to expand...
Click to collapse
just be careful, don't wear wool/electrostatic stuff while doing it(touch something connected to ground to discharge)
Use tools, and don't force anything. Take note of where everything was.
Also just change the minimum. Sometimes its fun to take stuff apart. However that way you can seriously damage other stuff.
Sent from my GT-N7000 using Tapatalk 2
Besides CNN.CN does anyone know where I can buy the OEM housing?
lamou1nr said:
Besides CNN.CN does anyone know where I can buy the OEM housing?
Click to expand...
Click to collapse
parts4repair.com
cracked the glass yesterday. looking for a replacement. i see them on ebay from $189+ anyone have a better suggestion or a reputable source?
FuNKSioN said:
cracked the glass yesterday. looking for a replacement. i see them on ebay from $189+ anyone have a better suggestion or a reputable source?
Click to expand...
Click to collapse
I'm interested in this as well, my boss dropped his week old GS3 and cracked the screen so I need to replace it for him.
I'd say that's a good price for what I've been seeing. But are you sure you're looking at an s3 LCD replacement and not the s2?
Refer to my post here: http://forum.xda-developers.com/showthread.php?p=30209998
---> Brought to you in part by my T999 / T-Mobile Galaxy SIII
Call Samsung see their offer. I've heard that they have reasonable prices.
Sent from my SGH-T999 using xda app-developers app
getrdy said:
Call Samsung see their offer. I've heard that they have reasonable prices.
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
I have a broken screen on my extra gs3 and my best option was Samsung at 179$ free shipping for screen replacement. I haven't had a chance to send it in yet though.
Sent from my SCH-I535 using Tapatalk 2
Told you!! Plus you are not going open the phone yourself and you get warranty
Sent from my SGH-T999 using xda app-developers app
MagicMan3 said:
I'm interested in this as well, my boss dropped his week old GS3 and cracked the screen so I need to replace it for him.
Click to expand...
Click to collapse
I spoke to Samsung Canada, they told me to call this: http://www.microcelaccessories.com/default.aspx
Haven't had the chance to call yet.
I called Samsung for a repair quote.
$178.61 which includes shipping both ways. Phone is on it's way!
FuNKSioN said:
I called Samsung for a repair quote.
$178.61 which includes shipping both ways. Phone is on it's way!
Click to expand...
Click to collapse
That's the exact same thing I got. I wanted to call back and ask if they can sell me parts and I would repair as I wanted to paint the bezel
Sent from my SCH-I535 using Tapatalk 2
now I have a GT-I9300 that needs a new digitizer. I called Samsung up again, and they won't have anything to do with it. Say I have to call support in the UK. BAH! It's the same part..
Sooo.. Anyone have the best option for repairing the glass/digitizer on a GT-I9300 in the states?
Yeah I cracked mine a few months back.
Tried this http://forum.xda-developers.com/showthread.php?t=1890708 to change the glass and ended up accidentally tearing off the digitizer and basically cooking it.
Sent it to Samsung, $180 and 8 days later they sent it back good as new. New glass, digitizer, screen AND bezel (had a slight crack in it). Definitely the route I'd recommend going.
tomaslxix said:
Yeah I cracked mine a few months back.
Tried this http://forum.xda-developers.com/showthread.php?t=1890708 to change the glass and ended up accidentally tearing off the digitizer and basically cooking it.
Sent it to Samsung, $180 and 8 days later they sent it back good as new. New glass, digitizer, screen AND bezel (had a slight crack in it). Definitely the route I'd recommend going.
Click to expand...
Click to collapse
as i mentioned above, Samsung wont repair the GT-I9300 in the US.
i like it
tomaslxix said:
Yeah I cracked mine a few months back.
Tried this http://forum.xda-developers.com/showthread.php?t=1890708 to change the glass and ended up accidentally tearing off the digitizer and basically cooking it.
Sent it to Samsung, $180 and 8 days later they sent it back good as new. New glass, digitizer, screen AND bezel (had a slight crack in it). Definitely the route I'd recommend going.
Click to expand...
Click to collapse
That's pretty good deal when you must replace digitizer. All I see on ebay (at least fro Verizon phones) is $200 minimum. Here you will not only get this thing professionally replaced, but also not have to do it yourself, and end up paying less!!!
I wish I was aware of this option before I went about ordering digitizers on ebay, and to add insult to injury ended up ordering a wrong one
Get one with he home button on it. That means you will get one with the bezel which means much easier install. Just unscrew and replace. Ones without bezel are pretty tedious as you need your old bezel.
help
jinosong said:
Get one with he home button on it. That means you will get one with the bezel which means much easier install. Just unscrew and replace. Ones without bezel are pretty tedious as you need your old bezel.
Click to expand...
Click to collapse
I'll be calling samsung tonight to get a quote but for my and future screen breaker's info please answer this:
On ebay you can see pics of the back of the assembly showing i535 or i710 or i9300
is there actually a difference in these? some sellers say that a i9300 lcd will only fit the i9300 not the i535 or i710
is this true or are they all misinformed? i'm sure samsung will say there's a difference but has anyone actually replaced their assembly with a different model?
UPDATE** when i talked to samsung i learned the answer to my question!
the LCD is the same across all platforms, glass too.
the frame however varies. i also read about someone using a different frame than what their carrier used, he had to mickey mouse the whole thing, said he couldnt use his home button, and to use the lock/ power button he had to roll up tape and shove it in... all in all the whole thing was rattley and far from factory.
send to samsung
galets said:
That's pretty good deal when you must replace digitizer. All I see on ebay (at least fro Verizon phones) is $200 minimum. Here you will not only get this thing professionally replaced, but also not have to do it yourself, and end up paying less!!!
I wish I was aware of this option before I went about ordering digitizers on ebay, and to add insult to injury ended up ordering a wrong one
Click to expand...
Click to collapse
i am sending mine in to samsung. As of today cost is 135.31 after shipping both ways. this is to replace glass, lcd and digitizer, sounds like i'll get a new frame too!
got it back yesterday. (2/11/13) so basically 2 weeks...
its perfect. the phone looks brand new. new frame and everything. i think that the price i got is for verizon models only. someone on here said he has att and samsung quoted him 178 the day after i was quoted 135.
Hit thanks if i helped you! please and thanks!
FuNKSioN said:
as i mentioned above, Samsung wont repair the GT-I9300 in the US.
Click to expand...
Click to collapse
I have the t999 and broke it, so samsung won't replace the LCD and digitizer because i am in the US ?
I'm on verizon and was quoted 178. This was a while back maybe price is going down.
Sent from my SCH-I535 using Tapatalk 2
Sending to Samsung for screen replacement
Hi all.
Busted my digitizer. Samsung quoted me 130 fora new screen and lcd. I swear the rep told me to pack the battery and charger, the documentation specifically says otherwise. Anyone done this?
Thanks
dorianteal said:
Hi all.
Busted my digitizer. Samsung quoted me 130 fora new screen and lcd. I swear the rep told me to pack the battery and charger, the documentation specifically says otherwise. Anyone done this?
Thanks
Click to expand...
Click to collapse
Wierd why would they need that... huh... anyways i just shipped mine off without a charger, really excited to get it fixed. Only 178$ :good::laugh::cyclops::highfive:
Well, for the most part....
I just completed the white digitizer/glass swap. The flex cable and pinout is identical, and it works just as it should. It was pretty straightforward, and one of the easier glass replacements I've done. For future reference, the Glass is NOT bonded to the LCD... making the swap quite easy. I intended on doing a complete white housing swap, but after closely reviewing the photos I found the white F240 housing has a different pinout for the battery cover charging points. I may still order one and see if I am able to modify.
Feel free to ask any questions you may have. Enjoy.
mynamseli said:
Well, for the most part....
I just completed the white digitizer/glass swap. The flex cable and pinout is identical, and it works just as it should. It was pretty straightforward, and one of the easier glass replacements I've done. For future reference, the Glass is NOT bonded to the LCD... making the swap quite easy. I intended on doing a complete white housing swap, but after closely reviewing the photos I found the white F240 housing has a different pinout for the battery cover charging points. I may still order one and see if I am able to modify.
Feel free to ask any questions you may have. Enjoy.
Click to expand...
Click to collapse
So does this mean it's easy to fix a broken screen? I wonder how much the digitizer glass combo sells for?
http://m.repairsuniverse.com/lg-optimus-g-pro-e980-screen-replacements-repair-parts.html
___________________________________
When the fu€k did we get ice cream?
Logic717 said:
So does this mean it's easy to fix a broken screen? I wonder how much the digitizer glass combo sells for?
Click to expand...
Click to collapse
Very easy if you're fairly adept at phone repair. They are $33 with shipping on eBay, which is where I purchased mine.
mynamseli said:
Very easy if you're fairly adept at phone repair. They are $33 with shipping on eBay, which is where I purchased mine.
Click to expand...
Click to collapse
Did you just swap out the front faceplate? Like, you had a black faceplate, and you just swapped it out for a white one?
Sent from my LG-E980 using Tapatalk 4 Beta
TheAfroGuy said:
Did you just swap out the front faceplate? Like, you had a black faceplate, and you just swapped it out for a white one?
Sent from my LG-E980 using Tapatalk 4 Beta
Click to expand...
Click to collapse
That's correct. It originally had a black glass/digitizer, and I swapped it for the white one.
mynamseli said:
That's correct. It originally had a black glass/digitizer, and I swapped it for the white one.
Click to expand...
Click to collapse
What was the overall cost for all of that?
Sent from my LG-E980 using Tapatalk 4 Beta
TheAfroGuy said:
What was the overall cost for all of that?
Sent from my LG-E980 using Tapatalk 4 Beta
Click to expand...
Click to collapse
As stated above, I paid $33 with shipping on eBay.
mynamseli said:
As stated above, I paid $33 with shipping on eBay.
Click to expand...
Click to collapse
Nice. I may do that here soon! Glad someone tried it and succeeded!
Sent from my LG-E980 using Tapatalk 4 Beta
TheAfroGuy said:
Nice. I may do that here soon! Glad someone tried it and succeeded!
Sent from my LG-E980 using Tapatalk 4 Beta
Click to expand...
Click to collapse
One thing worthy of noting... the glass/digitizer did NOT come with double sided adhesive when I ordered it. You'll need it because most of the old adhesive will pull off the the glass that you're replacing.
I've always wanted to do this thanks for sharing!
Sent from my LG-E980 using Tapatalk 4
mynamseli said:
One thing worthy of noting... the glass/digitizer did NOT come with double sided adhesive when I ordered it. You'll need it because most of the old adhesive will pull off the the glass that you're replacing.
Click to expand...
Click to collapse
What adhesive did you use, might I ask?
Sent from my LG-E980 using Tapatalk 4 Beta
Nice! But i prefer the white phone. Everything about the white phone is dope. But this does look great. Good job bro!
Sent from my HTC Butterfly s using XDA Premium 4 mobile app
TheAfroGuy said:
What adhesive did you use, might I ask?
Sent from my LG-E980 using Tapatalk 4 Beta
Click to expand...
Click to collapse
I actually have a roll of the 3M double sided adhesives that I ordered months back. It comes in handy when you're frequently repairing phones.
zounduser: I appreciate it. As I said before, my intention was to do the full white housing swap. However, they don't currently sell one for the E980. Only for the F240 from the research I have done. Aside from the battery cover pinout, the housings look identical. I will go ahead and order one to see if I am able to modify it to fit.
I will report back with the results.
Alright. I'll order it, and we'll see how it goes! I've repaired a couple of iPhone digitizers and screens along with a couple of Android tablets, but I have yet to modify an android phone. Can you PM me the link to where you bought the faceplate and such?
Sent from my LG-E980 using Tapatalk 4 Beta
TheAfroGuy said:
Alright. I'll order it, and we'll see how it goes! I've repaired a couple of iPhone digitizers and screens along with a couple of Android tablets, but I have yet to modify an android phone. Can you PM me the link to where you bought the faceplate and such?
Sent from my LG-E980 using Tapatalk 4 Beta
Click to expand...
Click to collapse
PM sent. Feel free to ask any questions you may have along the way.
Template cut digitizer adhesive?
mynamseli said:
One thing worthy of noting... the glass/digitizer did NOT come with double sided adhesive when I ordered it. You'll need it because most of the old adhesive will pull off the the glass that you're replacing.
Click to expand...
Click to collapse
I just replaced my digitizer and it went fairly smooth, but after a week I'm getting dust intrusion between the glass and LCD. I was very careful to cut the adhesive to fit, but obviously not good enough. Therefore, does anyone know if "template/pre-cut" screen adhesive is available? I've looked on the internet and also called LG, but no luck.
My current plan is to eventually purchase an LCD/Digitizer combo and sell the old LCD and Digitizer, with the dust in it, to a repair shop or whoever needs it. But I'd much rather just get the adhesive if it's available.
Thanks for any help out there.
mynamseli said:
One thing worthy of noting... the glass/digitizer did NOT come with double sided adhesive when I ordered it. You'll need it because most of the old adhesive will pull off the the glass that you're replacing.
Click to expand...
Click to collapse
Is this $33 part a new/used take-off from a phone, new OEM stock, or an aftermarket part?
As to the F240 back, wouldn't there be a cutout for the TV antenna, or is the antenna cutout solely through the phones perimeter frame?
Sent from my LG-E980 using xda app-developers app
andygold said:
Is this $33 part a new/used take-off from a phone, new OEM stock, or an aftermarket part?
As to the F240 back, wouldn't there be a cutout for the TV antenna, or is the antenna cutout solely through the phones perimeter frame?
Sent from my LG-E980 using xda app-developers app
Click to expand...
Click to collapse
This was a new oem part. As for the F240 housing, that's a very good point. I am not able to find any pictures of the housing that is offered to see if that is the case.
OLLIESSHOP: At this time I do not believe anyone offers the precut adhesive. It seems quite a bit of trouble to sell your lcd/digi combo just to resolve that problem. You could always disassemble, clean lcd and back side of digitizer, reapply adhesive strips making certain there is a solid line all the way across below the speaker. I have no doubt the dust is entering through the speaker hole.
mynamseli said:
This was a new oem part. As for the F240 housing, that's a very good point. I am not able to find any pictures of the housing that is offered to see if that is the case.
OLLIESSHOP: At this time I do not believe anyone offers the precut adhesive. It seems quite a bit of trouble to sell your lcd/digi combo just to resolve that problem. You could always disassemble, clean lcd and back side of digitizer, reapply adhesive strips making certain there is a solid line all the way across below the speaker. I have no doubt the dust is entering through the speaker hole.
Click to expand...
Click to collapse
Thank you !!! I believe you're right, since the dust is in the top 1/4 of the screen. I relooked at the pictures I took and it clearly shows I ownly put adhesive in the upper corners, not all the way across ... http://www.feelc.org/LGOptimusGProDigitizerReplacement.pps (2nd page from the end). Thanks again, that really helped.
Hey all. I own a bright yellow official bumper case, and my new wool coat stained it while in the pockets. First off, costs getting cleaned to prevent any more dye staining. Second, I've tried water, oxyclean and scrubbing, but I can't get the stains off the case. Has anyone had to remove ink stains from the bumper before successfully?
Sent from my Nexus 5 using xda app-developers app
Demonic240 said:
Hey all. I own a bright yellow official bumper case, and my new wool coat stained it while in the pockets. First off, costs getting cleaned to prevent any more dye staining. Second, I've tried water, oxyclean and scrubbing, but I can't get the stains off the case. Has anyone had to remove ink stains from the bumper before successfully?
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
You can't, but contact google about a warranty return. I didn't need to ship mine back to get a refund.
I ordered a 99 cent quicksand case from ebay while awaiting the elusive LG hardshell case which apparently exists.
.99 cent case: http://www.ebay.com/itm/HOT-QuickSa...Cell_Phone_PDA_Cases&var=&hash=item4accb3c21b
LG hardshell thread: http://forum.xda-developers.com/showthread.php?t=2548058&page=16
Thanks. I contacted Google and they're refunding me!
Sent from my Nexus 5 using xda app-developers app
Demonic240 said:
Thanks. I contacted Google and they're refunding me!
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
When was your order? Do they have any limited warranty period for the case?
revolve82 said:
When was your order? Do they have any limited warranty period for the case?
Click to expand...
Click to collapse
They have a special return policy for the holidays at the moment. Anything ordered between November 26th and December 25th can be returned up thru January 12th. I had placed my order on November 27th
Demonic240 said:
Thanks. I contacted Google and they're refunding me!
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Demonic240 said:
They have a special return policy for the holidays at the moment. Anything ordered between November 26th and December 25th can be returned up thru January 12th. I had placed my order on November 27th
Click to expand...
Click to collapse
Mine was order during the launch day together with the phone. Guess that my order might be too early but I'll just send them an email and try. Does anyone had any success return recently for the bumper case which order is as early as mine?
revolve82 said:
Mine was order during the launch day together with the phone. Guess that my order might be too early but I'll just send them an email and try. Does anyone had any success return recently for the bumper case which order is as early as mine?
Click to expand...
Click to collapse
I did. It's covered under the one year warranty.
OregonLawyer said:
I did. It's covered under the one year warranty.
Click to expand...
Click to collapse
Ok thanks, did u know if they can provide an exchange instead of refund. I think I might wanna get the black one
Sent from my Nexus 5 using xda app-developers app
revolve82 said:
Ok thanks, did u know if they can provide an exchange instead of refund. I think I might wanna get the black one
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
They were looking into exchanging until I decided to go for the full refund. Even with a refund, you can just purchase a different one and keep the old one.
There really is no way to clean the hull ?
I personally have a gray, its edges are very dirty.
I buy the day out in France is there a way to walk the warranty or not ?
Demonic240 said:
Thanks. I contacted Google and they're refunding me!
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Hi there. May I know how did you get them to give you a refund? what did you say to them? I called them and mentioned that it got stained with ink and I am very unhappy with the product and they ask me to call LG. =(
brianyong89 said:
Hi there. May I know how did you get them to give you a refund? what did you say to them? I called them and mentioned that it got stained with ink and I am very unhappy with the product and they ask me to call LG. =(
Click to expand...
Click to collapse
Call LG? I had an issue with the google case, not the phone.
Bumper
contact google about a warranty return...
brianyong89 said:
Hi there. May I know how did you get them to give you a refund? what did you say to them? I called them and mentioned that it got stained with ink and I am very unhappy with the product and they ask me to call LG. =(
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It's not stained with ink. These cases stain from the dyes in your pockets transferring to the case.
I called and told Google my case was starting to discolor around the edges and received a refund.
I was refunded for my grey case as it stained inside a day. They didn't argue at all, refunded and told me to keep the case. Pity only the black bumper would actually be usable for real world usage.
thetonyclifton said:
I was refunded for my grey case as it stained inside a day. They didn't argue at all, refunded and told me to keep the case. Pity only the black bumper would actually be usable for real world usage.
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Hi everyone. Thanks for responding to my distress. I placed my order for the case on Nov 27 2013. Do u think I could still get a refund now? I saw some of u mentioning abt a one year warranty. I bought the phone and case on separate transaction from Google play.
I was able to contact their customer support and get a refund in the span of about 30 min, which is nice since it has been getting pretty noticable recently. It is to bad as i like the colored cases a lot. Maybe ill just use this one getting discolored for a few months then have a bright red one again in 3-5 months.
brianyong89 said:
Hi everyone. Thanks for responding to my distress. I placed my order for the case on Nov 27 2013. Do u think I could still get a refund now? I saw some of u mentioning abt a one year warranty. I bought the phone and case on separate transaction from Google play.
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Yes, call them or better yet use the website and let them call you back. Just tell them what happened and that the case started to stain and has become unusable and unsightly that while you would expect a light coloured TPU case to get dirty eventually that this case is clearly not fit for purpose as it stained so soon. That the case is at a premium price and that as a result you would expect a premium product which you clearly do not have...they will give you a refund or exchange...if you want/like the black go for that, I dont think any of the others will hold their colour...so if you dont like the black - take the money and run.
roythpass said:
$18.00 nexus 5 bumper case, is it worth buying?
http://dx-box.com/nexus-5-bumper-case.html
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Pretty sure they're fake
I'm having a similar problem with mine. Is it happening to all of you only around the edges that are flexible or on the backside too?