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I recently bought a new samsung galaxy note 2 and it was working all fine till the 2nd day of use in hands, suddenly i found one of the two sensors beside the camera showing a dim red light continuously,thats probably the Proximity sensor, I tried killing applications, but not worked, restarted phone and the light vanished...
Later on i noticed, the dim red light showing up whenever i opened any logs or messages,also the light stays on when the Quick Glance feature is on, i tried turning off the Direct Call and Quick Glance feature again that red light vanished...
i've searched alot about this problem, many people having it on Samsung Galaxy S 3, some have resolved by uninstalling viber, but i don't even have viber...
the light was not showing up before, but it came suddenly...
anyone having the same issue ? or anyone who has resolved such issue...
thanks alot in adv. for the responses
I don't see the problem? It's Just the proximity sensor working. ..
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Everybody got it. And it looks sexy.
(if u want to remove it just turn off motions)
um009 said:
Later on i noticed, the dim red light showing up whenever i opened any logs or messages,also the light stays on when the Quick Glance feature is on
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Click to collapse
Quick Glance uses the proximity sensor when the screen is off to tell when you're passing your hand over the phone to activate the feature.
I think Quick Call uses it to tell when you've moved the phone to your ear to dial the contact automatically.
Basically, it's normal depending on which features you have enabled/disabled.
um009 said:
I recently bought a new samsung galaxy note 2 and it was working all fine till the 2nd day of use in hands, suddenly i found one of the two sensors beside the camera showing a dim red light continuously,thats probably the Proximity sensor, I tried killing applications, but not worked, restarted phone and the light vanished...
Later on i noticed, the dim red light showing up whenever i opened any logs or messages,also the light stays on when the Quick Glance feature is on, i tried turning off the Direct Call and Quick Glance feature again that red light vanished...
i've searched alot about this problem, many people having it on Samsung Galaxy S 3, some have resolved by uninstalling viber, but i don't even have viber...
the light was not showing up before, but it came suddenly...
anyone having the same issue ? or anyone who has resolved such issue...
thanks alot in adv. for the responses
Click to expand...
Click to collapse
You do realize that the proximity sensor is an infared light sensor lmao
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dscblu said:
You do realize that the proximity sensor is an infared light sensor lmao
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Click to collapse
Well..infrared light is invisible and cannot be seen.
That's why we cannot see any light coming out of the TV remotes even though they use infrared.
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LOL I don't know how "infra" this particular red is, but there are known cases of people having been able to see near ultraviolet... So, maybe OP is just one very special person...?
--
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If u use another cam to take a shot of the sensor or any other infrared led as tv remotes,u will for sure see the light, just try it.
↖(^▽^)↗ Sent from Rego Galaxy Note ↖(^▽^)↗
eng.rego said:
If u use another cam to take a shot of the sensor or any other infrared led as tv remotes,u will for sure see the light, just try it.
↖(^▽^)↗ Sent from Rego Galaxy Note ↖(^▽^)↗
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OMG! even I didnt know that!lol just tried it on the note and its bright!!
Thanks all for the response
this sensor teased me alot, but im in peace after knowing that the light coming out of it is normal thanks once again
Dim red light galaxy note 2
Hi there just been reading over this thread and only found it as I was having the same issue. Had a gs3 before this and I'm sure that had the same layout at the top of the handset an I never seen a red light appear on that in the 3 months I had it!. Noticed about 4 days ago this dim red light on my gn2 but just left it alone thinking similar to already mentioned reasons here like proximity sensor working but past 24hrs it just hasn't went off when before I was never there so why?. I turned phone off then back on again and now no red light and I've been using it for a few hours now so I don't think its just the proximity sensor working. When booting into recovery this same light appears for a split second before gn2 boot screen Sonoma thinking there might be some sort of bug when it stays on all the time so hopefully somebody will put our minds at ease with a solution
khsparky said:
Hi there just been reading over this thread and only found it as I was having the same issue. Had a gs3 before this and I'm sure that had the same layout at the top of the handset an I never seen a red light appear on that in the 3 months I had it!. Noticed about 4 days ago this dim red light on my gn2 but just left it alone thinking similar to already mentioned reasons here like proximity sensor working but past 24hrs it just hasn't went off when before I was never there so why?. I turned phone off then back on again and now no red light and I've been using it for a few hours now so I don't think its just the proximity sensor working. When booting into recovery this same light appears for a split second before gn2 boot screen Sonoma thinking there might be some sort of bug when it stays on all the time so hopefully somebody will put our minds at ease with a solution
Click to expand...
Click to collapse
If you bothered to read the replies, it's normal. The proximity sensor stays on when your screen is turned off and lying on a flat surface because of the quick glance feature.
The proximity sensor turns on too when you are in the address book or call app and also the messaging app because of the quick call feature.
It's not a bug, just leave it alone and let it be.
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prinzhernan said:
If you bothered to read the replies, it's normal. The proximity sensor stays on when your screen is turned off and lying on a flat surface because of the quick glance feature.
The proximity sensor turns on too when you are in the address book or call app and also the messaging app because of the quick call feature.
It's not a bug, just leave it alone and let it be.
Sent from my GT-N7100 using Tapatalk 2
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Click to collapse
I did read the replies and I don't hav the quick glance feature enabled. I'm telling you that on MY phone at least this red light has not appeared again since turning my phone off then on again and has only been present in the last 2 to 4 days intermittently and whether that be through flashing rom (omega) or not there's is still no concrete answer because I am using my phone now as I have been since the day I got it with the same motion settings an same settings throughout so if your so sure you know why this red light stays on constantly can you tell me why over a 2 to 3 week period it has only been present on my phone intermittently for a couple of days?
---------- Post added at 10:34 AM ---------- Previous post was at 10:10 AM ----------
khsparky said:
I did read the replies and I don't hav the quick glance feature enabled. I'm telling you that on MY phone at least this red light has not appeared again since turning my phone off then on again and has only been present in the last 2 to 4 days intermittently and whether that be through flashing rom (omega) or not there's is still no concrete answer because I am using my phone now as I have been since the day I got it with the same motion settings an same settings throughout so if your so sure you know why this red light stays on constantly can you tell me why over a 2 to 3 week period it has only been present on my phone intermittently for a couple of days?
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Click to collapse
Edit: just received a text and on wakening the screen red light came on again so proximity explanation would be right because it went off again once I replied and locked the phone. This still doesn't explain why it was on constantly for 2 to 4 days with all my settings as they hav always beenand using my phone even as i am now!. Its just really bugging me I hate no knowing for definite but still appreciate your reply
I also have this bug/feature. On my phone the little dim red light works as described, when in messaging it lights up in case I put the phone to my head "Quick Call" feature is turned on. HOWEVER once in awhile this light will remain on constantly. Yes phone is locked and laying on its back. The "Quick Glance" feature is NOT on, "Turn over to mute/pause" is NOT on, "Smart Stay" is NOT on.
After a couple of days, the dim red light will just stay on. If I reboot the phone, it then shuts off and comes on only when messaging as expected, considering my settings. Again after a couple of days I will notice that it is on all the time again.
It's the government spying on us
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Proximity sensor issue
I flashed the rom Android Revolution HD on my Note 2. Now I have the problem, that i can't quit calls, because the screen doesn't turn back on. I flashed back to the original/stock rom, but it is still not working... Does somebody has an idea how to solve that?
Are you sure you dont have the face dectetion on???? The one in which tou phone doesn't go dim if your looking at the phone and also the rotational setting
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Ookpic said:
I also have this bug/feature. On my phone the little dim red light works as described, when in messaging it lights up in case I put the phone to my head "Quick Call" feature is turned on. HOWEVER once in awhile this light will remain on constantly. Yes phone is locked and laying on its back. The "Quick Glance" feature is NOT on, "Turn over to mute/pause" is NOT on, "Smart Stay" is NOT on.
After a couple of days, the dim red light will just stay on. If I reboot the phone, it then shuts off and comes on only when messaging as expected, considering my settings. Again after a couple of days I will notice that it is on all the time again.
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Click to collapse
I got the same problem... And its draining my battery like hell....
I don't use any motion or anything that use prox sensor... so?
faulty prox or soft bug?
As I was trying to tell princeherman up there,its not just 'a feature' there's a problem with it and whether that through being on a custom rom or not I'm not sure but it certainly doesn't behave consistently with or without motion settings activated as it turns out because we have posts here saying they have them all disabled!. I think I've only had it happen once since my past post about it weeks ago but I've also updated omega rom many times since then as well as trying the odd different rom so it could've been any of them as I just rebooted to rectify it without giving it much thought. Strange though!,wonder if someone el get a definite explanation?
Im also having this problem came here for help im stock but rooted
Today I noticed a dimly lit red light from the second dot to the left of the front camera staying continuously on even when the display is turned off. I am not mentioning about the notification light that is placed to the left side. I tried many options but it stayed dimly lit. Later I thought of restarting the device and that did turn it off. This did show up as bright red for a moment when I turned on the device which later turned off.
Any idea what made it stay continuously on?
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I was having similar problem with gs3,turned out to be viber I guess...uninstall it and report again.
I don't have the viber app installed. By the way what is this led called and what is its function?
Thanks
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If its not the proper led then it must be proximity sensor(uses infrared light to detect proximity)
Normally turns on when u get a call to turn of screen when u hold close to your face.if its not viber then it might be what's app or Skype god knows what(may be try freezing phone apps one by one and find out for yourself)
Its not a bug or anything. Its meant to stay lit this way because its a proximity sensor.
turn off smart stay and anything else you might not need and it will go away
turn this off by go - Setting>Motion> Quick Glance: untick :good:
As I said it went off by restarting. I don't have the problem now to check any solution. Just was curious to know what was it.
While it was on, it stayed on even during the call or even when the display was turned off. I did not have any motion setting enabled.
Thanks everyone for your kind replies. I will see if I get the problem again
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I noticed that too, then I realized what was causing this. It's the Quick Glance function on "Motion" that's triggering this, because while the screen is off the phone's proximity sensor checks whether or not you have your hand in front of the screen for activating Quick Glance. In order to do that, the sensor must continously stay on, hence the continous red light.
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
Click to expand...
Click to collapse
Root it and load another rom and see if it still does it.
well this is not a good answer, no offence
cameljockey1 said:
Root it and load another rom and see if it still does it.
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Click to collapse
Rooting is not a solution. I like stock rom , at least for now.
I wish to keep it @Stock if possible. Unless rooting is the only way to fix it
Not sure if you have already done this but you can try rebooting the phone? It may be a one off issue.
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thanks, just rebooted, will see
ciphercodes said:
Not sure if you have already done this but you can try rebooting the phone? It may be a one off issue.
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Click to collapse
NT
an update FYI
Restart did not solve the issue, but I have found the setting to disable screen off during call so this will do for now
Omg I have the SAME EXACT PROBLEM and it annoys me SO MUCH. Sometimes I place a phone call and the other party goes to voicemail and i CANT hang up because my screen DOESN'T turn back on at all while its recording minutes of voicemail until I pull the battery. I have disabled the screen off thing and i usually just press the power button when i'm placing a call so the screen shuts off and i can actually turn it back on. One trick i learned is try to place the phone call without your face next to the phone right away. Wait until it starts dialing and/or someone picks up. Another "fix" to the problem is dialing and pressing speakerphone which I think worked for me.
I think it is a problem with the proximity sensor but I'm not sure. When the problem happens to me I always notice the proximity sensor is lit up red if you look closely, and I have tried pressing all button combinations but nothing has fixed the problem
Same issue here. If I move phone away from my ear during call screen is still off. Most of the time it's fixable by just covering the sensors with your thumb for 2 seconds and then the screen will show back up. Hope I helped
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I got my phone couple of weeks ago and everyhing was ok until last night when my phone did same thing you all describe. It is brand new note 2 purchased from Tmobile with untouched stock rom.
What happened? And how do you deactivate screen off when holding phone at your ear?
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vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
Click to expand...
Click to collapse
Are your motion settings enabled?
I am curious, why u guys didn't contact Samsung and ask them about the problem. Plus, I noticed all of you guys have brand new phones so it is still under manufacture warranty. Also, the good thing is all of you have stock ROM and your flash counter is 0. So just contact them and send it to them. Most probably you will get another brand new phone from Samsung it self :victory:
Did disabling the auto screen off solve the problem?
mitchillen said:
Omg I have the SAME EXACT PROBLEM and it annoys me SO MUCH. Sometimes I place a phone call and the other party goes to voicemail and i CANT hang up because my screen DOESN'T turn back on at all while its recording minutes of voicemail until I pull the battery. I have disabled the screen off thing and i usually just press the power button when i'm placing a call so the screen shuts off and i can actually turn it back on. One trick i learned is try to place the phone call without your face next to the phone right away. Wait until it starts dialing and/or someone picks up. Another "fix" to the problem is dialing and pressing speakerphone which I think worked for me.
I think it is a problem with the proximity sensor but I'm not sure. When the problem happens to me I always notice the proximity sensor is lit up red if you look closely, and I have tried pressing all button combinations but nothing has fixed the problem
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Click to collapse
mitchillen:
I have the exact same problem here. With all these months, one has to wonder why there's no real fix for this.
But could you please clarify your post a bit for me as something isn't clear. to me.
I read that you turned off the auto screen off (proximity sensor off) option. What's not clear to me, is did that in fact work, to where the screen just stays on without going out at all? Or does it still go out?
I've disabled mine, but I don't use the phone much, so it will take a while to figure out if this worked or not.
Thanks in advance.
Mine doesn't work either. I'm on custom rom. In the call my screen just blacks out. I installed some sensor apps and literally my proximity sensor don't work unless there are a crap ton of light shining on it.
Aria807 said:
Mine doesn't work either. I'm on custom rom. In the call my screen just blacks out. I installed some sensor apps and literally my proximity sensor don't work unless there are a crap ton of light shining on it.
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Click to collapse
My proximity / light sensor seems to work properly but also sometimes seems to stick. I just do this
1) Open the phone dialer
2) Hit menu and select 'call settings'
3) Uncheck "auto screen off during calls"
I know it doesnt technically fix the sensor issue but now you should be able to use the power button to turn the screen off / on during calls. Works for me anyway. Hope that helps!
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pyraxiate said:
My proximity / light sensor seems to work properly but also sometimes seems to stick. I just do this
1) Open the phone dialer
2) Hit menu and select 'call settings'
3) Uncheck "auto screen off during calls"
I know it doesnt technically fix the sensor issue but now you should be able to use the power button to turn the screen off / on during calls. Works for me anyway. Hope that helps!
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I'm on AOKP, we don't have the auto screen off during call option.
Aria807 said:
I'm on AOKP, we don't have the auto screen off during call option.
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Click to collapse
Ouch. Ive never used aokp. I could definitely see how it could be a pain. If your sensor is acting up, sadly, you might have to swap to another rom. Jedi series are nice and do have the ability to disable the screen off on call feature.
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I fixed mine!!
vl1969 said:
I just got my note 2 on ebay, phone looks new , came with all the plastic attached and all.
Works good too. But. When I am on the call the screen turns off, which is ok, but it should turn on if I take the phone from my ear, and if I press power button. It dose not do that. The screen stays off untill the other party hang up. Any know issues like that, any fixes?
Click to expand...
Click to collapse
I fixed mine!! i had same issue with my Galaxy note 2. I blew the top earpiece grill a few times and Voila, it works great now.
Ok I guess an updat is in order.
Since my posting. I have been running ok, with no issues what so ever. With the incall auto off sceen set to off my phone is working well. The screen do go off based on the power saving rules (one minute) but I cba get it back up with power button. So all is working. The prox. Sensor works for all other apps I think.
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Canned air worked
Hey guys, I had the same issue with my new note 2. I used some canned air on my top ear piece and the issue seemed to be resolved!
Thank you.
I had the problem with Jedi x20
then I went to stock and had the same problem randomly but not always... Dunno why!
Note 2 Verizon Rooted. Two weeks ago my phone started this. When ever I make a phone call, the screen cuts off. The problem is it wont come back on until the call has ended. Now if i reach someone this isnt a huge issue, but if I have to deal with an automated system, or get someones voice mail i Have to do a battery pull. Does anyone know what is going on? Please help.
Try to clear data of phone app.
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Same Problem
I had the same problem, I found it was the cover I had on my phone that prevented the phone to go back on during a call.
This is a problem related to the proximity sensor. It's something very hard to clean so I just disabled turn off screen during calls option. Just go to your dialer press menu button then click call settings you should see turn of screen calls option, disable it.
Your cheek probably touch to screen and press random buttons when you're on the phone so remember to turn off your screen by on off button so you dont touch buttons with your cheek.
Hope that solves your problem
edit: I found that sometimes blowing through the speaker makes proximity sensor work correctly for a while. It's not a practical solution though.
Equal1zer said:
This is a problem related to the proximity sensor. It's something very hard to clean so I just disabled turn off screen during calls option. Just go to your dialer press menu button then click call settings you should see turn of screen calls option, disable it.
Your cheek probably touch to screen and press random buttons when you're on the phone so remember to turn off your screen by on off button so you dont touch buttons with your cheek.
Hope that solves your problem
edit: I found that sometimes blowing through the speaker makes proximity sensor work correctly for a while. It's not a practical solution though.
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Click to collapse
Thanks for the information everyone! I busted the screen a few months ago and assume that's whats causing it. I just didn't think that was it because it hadn't been a problem until well after I busted it. Ill disable this option and that will take care of it for my needs.
So, after I rooted my phone, I noticed that my screen goes blank and am unable to make the call/screen appear on my screen whenever I make or receive calls. Why is that? I hit the power button to try and turn it on, but nothing. No matter what ROM I install, it never fixes the issue.... Can anyone help me?
Investigate how to clean and calibrate your proximity detection sensor. That usually fixes it.
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